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8.0/10Excellent865 Reviews
Cleanliness8.0/10 8.0
Service8.4/10 8.4
Comfort7.8/10 7.8
Condition7.6/10 7.6
Location8.0/10 8.0
Neighborhood7.6/10 7.6
Amenities7.6/10 7.6
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sandman Hotel Terrace
Nestled on the riverbanks amidst the majestic scenery of British Columbia's Interior mountains, this hotel is perfectly located for all your travel needs. Just three blocks from downtown, it offers 70 guest rooms, an on-site Denny's 24-Hour Restaurant, and a relaxing indoor pool.
This combination ensures convenience, quality, and exceptional service. Close to the Skeena River and Shames Mountain, the area boasts an abundance of recreational activities, including superb spring salmon fishing, lush nature walks, and excellent golf courses. Business travelers will also appreciate complimentary internet access, a business center, and kitchenettes.
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When you stay at Sandman Hotel Terrace in Terrace, you'll be in the business district, within a 10-minute walk of Skeena Mall and Millennium Park. This hotel is 0.8 mi (1.3 km) from Howe Creek Tree Park and 1 mi (1.6 km) from Skeena Valley Farmers Market.
Make yourself at home in one of the 70 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
19
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
LGBTQIA+ friendly
Professional property host/manager
GreenStep
Pets allowed
Pet max weight (per pet) in kg is 40
Pet max weight (per pet) in lb is 88
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 250 per accommodation, per stay
We have included all charges provided to us by the property.
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You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher
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Minimal age
19
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Optional fees
- Fee for cooked-to-order breakfast: approximately CAD 20 to 25 for adults, and CAD 20 to 25 for children
- Pet fee: CAD 25 per pet, per night (maximum CAD 99 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Arabic
Russian
Ukrainian
English
French
Nearby attractions
Skeena Mall
0.5 km / 0.3 mi
Millennium Park
0.6 km / 0.4 mi
Skeena Valley Farmers Market
1.3 km / 0.8 mi
Mills Memorial Hospital
1.4 km / 0.8 mi
Howe Creek Tree Park
1.4 km / 0.9 mi
Chances Terrace
1.9 km / 1.2 mi
Heritage Park Museum
2.9 km / 1.8 mi
Northwest Community College
3.6 km / 2.3 mi
Kalum River
3.9 km / 2.4 mi
Skeena Valley Golf and Country Club
7.5 km / 4.7 mi
Lakelse Lake Provincial Park
17.2 km / 10.7 mi
Kleanza Creek Provincial Park
21 km / 13 mi
Lakelse River Recreation Site
21.2 km / 13.2 mi
Sleeping Beauty Mountain Provincial Park
22.7 km / 14.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 70
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Airport
- Golf course
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
Show 23 more facilities & services
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Air conditioning in public areas
- Gym
- Restaurant: 1
- Non-smoking area
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Photocopier
- Business centre
- Indoor freshwater pool: 1
- Sun loungers
- GreenStep Sustainable Tourism
- Non-smoking establishment
- Minimum check-in age: 19
- Fitness
- Cycling / mountain biking
- Golf
- Snowboarding
- Skiing
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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STUDIO STANDARDSTUDIO • STANDARDSTU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
STUDIO STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: STU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
SUITE WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
STUDIO WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: STU.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDSQUA.2D-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySandman Hotel Terrace
QUADRUPLE DELUXE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2D-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sandman Hotel Terrace
100
reviews shown
Lucy
Clean room, friendly staff and nice food from the hotel restaurant.
Ross
The staff was great to deal with
Michael
Good clean
Chris
I was satisfied . That would be nice if Deny’s would give a discount . Bathroom need little bit of upgrade . All good beside that
Marjorie
The room smelled badly of cigarette smoke. Horrible!!
Gail
Nice and clean and comfortable room Denny’s was disappointing
Beverly
Wish there was a hot tub for relaxation
Sandra
Staff is excellent
Kevin
Dated property. Pool was out of service with no date for repair. Website and welcome message actually stated that pool was working.
Josh
Older hotel, but hot and soft water and having Dennys there in the morning is awesome
Jack
Room needs more attention
Lindsey
I requested a new room after the first room we were given had clearly been excessively smoked in. The carpet and bathroom were both filthy. The front desk staff were apologetic and gave us another room that did not smell. The bathroom was not very clean though and food crumbs all over the corner chair in the room. I did receive Denny's gift cards and a discount coupon which were appreciated. This property is very run down and the pool is currently out of commission which is not mentioned on their site.
Erica
Quiet & clean
Abe
beds we're very uncomfortble room had oder noise area
Murray
Handy having a Denny's onsite. Property is in need of a update. Room was okay and staff courteous as well. Will stay here again.
Not sure what it is with Terrace but few businesses keep their grounds clean. How about getting a sweeper in and cleaning your parking lot. It's hard on luggage wheels rolling them through the winter sand left on the pavement. Also try a pressure washer to clean your sidewalks.
Not sure what it is with Terrace but few businesses keep their grounds clean. How about getting a sweeper in and cleaning your parking lot. It's hard on luggage wheels rolling them through the winter sand left on the pavement. Also try a pressure washer to clean your sidewalks.
Murray
Handy having a Denny's onsite. Property is in need of a update. Room was okay and staff courteous as well. Will stay here again.
Not sure what it is with Terrace but few businesses keep their grounds clean. How about getting a sweeper in and cleaning your parking lot. It's hard on luggage wheels rolling them through the winter sand left on the pavement. Also try a pressure washer to clean your sidewalks.
Not sure what it is with Terrace but few businesses keep their grounds clean. How about getting a sweeper in and cleaning your parking lot. It's hard on luggage wheels rolling them through the winter sand left on the pavement. Also try a pressure washer to clean your sidewalks.
Karen
Most staff is great, they have very comfortable beds. They don’t clean behind things. So there were dental things behind the night stand and so much dust etc. it’s cheap and you get what you pay for. I suggest the cleaner do a once over better in between stays or something. Pool was closed.
Beverly
It was great
thomas
Clean rooms plenty of space in the in single bed
Beverly
It was great
Trevor
Parking can get cramped but is sufficient.
Russ
Yes
Richard
A free complimentary breakfast would have gained an extra star for this reveiw
Sonya
Loved the stay
Tristan
Pool room blow cold winter air in wich make it un enjoyable
Anthony
Staff were friendly and helpful, the room was clean and warm. Would be happy to stay here again.
Beverly
Great
Rosemary
Nice staff good location
Gorden
Amazing services, clean room and friendly staff. Close to the mall area and other food outlets.
Melida
The staff themselves were great. They rectified the issue within the same day I lodged a complaint. The low rating is due to the environment. It is a dated hotel, but clean. I stayed during the weekend for family obligations, but it was quite loud
Melissa
Room was clean and check in was quick and friendly. Would stay again for the price.
Don
perfectly fine !
Pat
Clean room, quiet
Emily
Check in was very fast, the room was great
Beverly
The room was very nice wish everthing was not white
Racheal
It’s a great place to stay, always clean and the staff are friendly and accommodating
elizabeth
Very polite workers and excellent service. Very helpful. Loved staying there
Donald
parking good room clean
Wendy
Friendly staff clean rm
KERRY
Was everything i needed staff were excellent
Sheila
Parking was fine
Sabrina
We also didn’t get our deposit back ? Who do I speak to about this matter?!
Sabrina
The amount of doors slamming at 5 am all around us was terrible, and really need to come up with a better parking spaces.
Christen
Kind Staff. Easy check in. Parking was okay. Bad weather made it a little slippery to walk around. Tough few days of weather would do that. Bed was comfortable. Older room but no complaints.
Dawn
Clean room, comfortable. My daughters love staying there
Trevor
Pools awesome, cheap stay in terrace !! Good for a swim and quick stay
Vanessa
The room was a bit noisy, but the front desk guys were awesome. Friendly and helpful!
Blake
Rooms were disgusting
David
Great Stay Great Staff
Sumanpreet
Clean room and great staff.
Emily
Check was fast and easy. The room was clean and tidy.
Trish
Rooms were neat and clean, Denny’s was very conveniently located attached to the accommodation
Shivani
Mackenzie is a great example of a job well done. He is helpful, polite and respectful. I had a lovely stay thanks to his attitude towards the guests.
Emily
Greeting at check in was personable.
Matthew
Always a good place to stay
Gurjant
Good
Ira
Dirty stained carpets
Small old TV
Small showers
Definitely not a hotel I would recommend
Small old TV
Small showers
Definitely not a hotel I would recommend
Karen
The rooms are clean and comfortable beds. Second stay, and would stay again. Staff was super helpful with an early arrival.
Orra
Staff very friendly and helpful. Rooms are comfortable and clean but are in need of some major upgrades
Logan
Solid stay. The kitchenette was a nice touch! Clean, comfy and quiet. Only stayed one day, but no issues at all. Woman at check in was nice/polite. Attached Denny's was convenient for a bite to eat after check in. Pretty solid for the price.
Matthew
.
Deb
Old but clean. Squishy washrooms.
Trevor
Room smelled like they were smoked in . Nasty
Sondra
Courteous
Emily
The lady Connie at the front desk was very friendly
Penny
The hotel is run down and aged. When we first checked in we had a couple iasues with our room. I went to the front desk and stated my concerns and without hesitation the gentleman moved us to another room. It was better and he apologized because it was on the second floor rather than the first. It didn't matter to us what floor we were on. After moving rooms we recieved a call from the front desk gentleman(I should have written his name down as I have forgotten it) aaking if we were going to be in our room for a few minutes. He wanted to stop by. Within seconds he knocked and had a basket of goodies for us. Totally unnecessary but muchly appreciated. This was an inexpensive hotel so we didn't have high expectations. But we will stay there again because of the front desk gentleman. If you are looking for a cheap hotel with great service, stay here.
Minh
The room has a smell ugh
Margaret
The staff were really great. They did little things that made my stay feel welcomed and appreciated.
Tracey
It was very clean but needs updates. Beds were comfortable and staff were very helpful
Ronald
Convenient location, close to downtown. Pool was nice, a little chilly and there's no hand rail to the pool deck area. The bathroom is not suitable if you have mobility challenges
Lindsay
The stay was quite fine, service was okay.
Ann
N/a
Shane
Was where i needed to be
Joseph
Bathroom was a bit small, can use some renovation, but was clean and quiet, rested well after a long road trip from Alberta. Having Denny's in the same building is very convenient
Victor
All great 👍
Tricia
It was convenient
samantha
Always a nice stay. Gave us a free upgrade.
Brian
Very old facilities, floors very uneven in the rooms.
Patricia
Reception just STANK, she gave us the worst service after making us wait 5 mins while she counted papers. Then said there was no room to store our baggage when they advertise baggage storage on their site. She said it was full, but there was a large empty room behind her obviously not full. Awful, we left without checking in and chose a better hotel.
Ken
Floor not level, uneven ridges in the carpet, parking stalls too narrow for clientele mostly in pick-up trucks
Marten
It was nice for what we needed. Good service. Was sad that the gym was not operational. Location was pretty good
liliana
Not much
Jason
It was good have a 40ft truck and parking was great
Esther
The parking lot had a few big potholes and we couldn’t park there close to the door
Jeremy
Not what id expect from a chain hotel
Judith
This Hotel was clean and comfortable. A good value for price. I would stay again.
Todd
Friendly staff. Clean room. Quiet.
Crystal
Denny’s was not the greatest. Wouldn’t go there again. Service was good but food not up to par with my Dennys expectations I am used to. Room was clean and comfy n check in was easy n quick.
Verified traveler
Friendly front desk staff
Quick in and out. Under 8 hour stay. Front desk staff were great! Overall building is a bit older and some tidiness issues. Bed was comfortable.
Olivia
Lovely hotel
Kevin
Nice room & very helpful friendly staff. Would stay again.
Sheldon
I enjoyed .y stay at this location. Will probably stay here again.
Emma-lee
Eh
Christine
It wasn't to bad to stay there
Brian
Aged, restaurant staff slow and inattentive
Carmen
Friendly staff, always clean and quiet
Sydney
Good service, room was
Taylor
it was an average hotel with an average stay. There for business and the price was good.
William
Good
Quintin
Everything was great except the shower was the size of a small closet.
Location & surroundings
Sandman Hotel Terrace
4828 Highway 16 W, Terrace, Canada
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Sandman Hotel Terrace
18 hotel photos
