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Casablanca Grand Hotel

Jeddah · Saudi Arabia

Medina Road, Jeddah 21481View location

8.6/10Excellent59 Reviews
Cleanliness9.2/109.2
Service8.6/108.6
Comfort8.8/108.8
Condition8.8/108.8
Neighborhood8.4/108.4
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Casablanca Grand Hotel

Situated in Jeddah, 500 metres from Mall of Arabia, Casablanca Grand Hotel boasts a spa centre and hot tub. Guests can enjoy the on-site restaurant. All 150 rooms in the Casablanca Grand offer a seating area with cable flat-screen TV. An iPad is provided upon request.

You will find a coffee machine in the room. Every room is fitted with a private bathroom fitted with a bath. Extras include bathrobes and slippers. There is free shuttle service at the property. Red Sea Mall is 4.

1 km from Casablanca Grand Hotel, while Atallah Happy Land Park is 5 km away. It is 15 minutes away from Jeddah's fabulous sea side area and close to major commercial shopping malls. The nearest airport is King Abdulaziz International Airport, just 3 minute by car from the property.

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With a stay at Casablanca Grand Hotel in Jeddah (Al-Naeem), you'll be within a 10-minute drive of Jeddah Corniche and Mall of Arabia. This family-friendly hotel is 9.3 mi (15 km) from Red Sea and 1.3 mi (2 km) from Heraa International Mall.

Make yourself at home in one of the 125 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Jeddah? This hotel has 388 square feet (36 square meters) of space consisting of conference space and meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No alcohol served onsite No alcohol allowed onsite Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available

Important information

  • You need to know
    • Couples wishing to share a room must provide proof of marriage.
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Alcohol is not served or permitted at this property.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. The property offers pick-up shuttle service at the domestic terminal at King Abdulaziz International Airport (JED); drop-off shuttle service at the domestic terminal incurs a fee of SAR 75 per person. Drop-off shuttle service at the international terminal is available for SAR 100 per person; pick-up and drop-off service is available for SAR 180 per person.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Property Registration Number 10000679
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately SAR 120 per person
    • Airport shuttle fee: SAR 180 per person
    • Crib (infant bed) fee: SAR 150.0 per day
    • Rollaway bed fee: SAR 200.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Arabic

    English

Nearby attractions

Mall of Arabia 0.9 km / 0.6 mi
Jeddah International Exhibition Center 1.9 km / 1.2 mi
Heraa International Mall 2.3 km / 1.4 mi
Hera Street 2.6 km / 1.6 mi
Al Tarikh Roundabout 4 km / 2.5 mi
Institute of Public Administration 4.4 km / 2.7 mi
Qurish Street 4.4 km / 2.7 mi
Sultan Mall 5.3 km / 3.3 mi
King Abdul Aziz Road 5.5 km / 3.4 mi
Sari Street 6.1 km / 3.8 mi
Rawaea Almaktabat Park 6.3 km / 3.9 mi
Saudi German Hospital Jeddah 6.7 km / 4.2 mi
Aya Mall 7.1 km / 4.4 mi
Al Taybat International City Museum of Science and Information 7.8 km / 4.8 mi
Abduraof Hasan Khaleel Museum 7.8 km / 4.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • hotel
  • American Express
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Casablanca Grand Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 40 m²TPL.ST
    TRIPLE STANDARDPhoto unavailable1 photo

    Casablanca Grand Hotel

    TRIPLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    40 m²
    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Room amenities

    • Electric Kettle: 1
    • Shower
    • Hairdryer
    • Safe
    • Bathroom: 1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ-1

    Photos are not available for this room type.

    Casablanca Grand Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Casablanca Grand Hotel

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Casablanca Grand Hotel

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Casablanca Grand Hotel

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE BUSINESSSUITE • BUSINESSSUI.BS

    Photos are not available for this room type.

    Casablanca Grand Hotel

    SUITE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Casablanca Grand Hotel

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Casablanca Grand Hotel

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVE • 1 Bedroom • 60 m²SUI.EJ
    SUITE EXECUTIVEPhoto unavailable2 photos

    Casablanca Grand Hotel

    SUITE EXECUTIVE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    60 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Room amenities

    • Wi-fi
    • Living room: 1
    • Safe
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Electric Kettle: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE DELUXETRIPLE • DELUXETPL.DX-1

    Photos are not available for this room type.

    Casablanca Grand Hotel

    TRIPLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Casablanca Grand Hotel

8.6
Excellent
59 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.8 /10
Neighborhood
8.4 /10
Amenities
9.6 /10
20 reviews shown
6/10
Pleasant
28 Nov 2025
Asit
Hotel looks new with lot of modern features incorporated. However, the real soul of hospitality is missing. Hardly see staff smiling. Infact, the reception seems lost and robotic. Staying in five star hotels, first time I have experienced coming back form work and finding the room as you left it. Asking for the reason, \"the house keeping was not told to clean the room. They cannot enter the room without permission\". I am confused, is it good or bad. I mean, you trsut the hotel and expect them to clean the room in your absense.

Breakfast buffet is good but nothing for vegetarians, except lettuce and hard croissants. They have some vegetarian dishes on the buffet but placed next to meat and people using the same ladel for both. Staff remain ignorant. For them its normal. Infact, the room service menu is average. Room service staff is cold and robotic.

Wifi - Seriously, I think in todays fast world its more important than breakfast. However, the hotel has failed in that aspect as well. Even after complaing about the connectivity issues and speed, seems the technicians were helpless. They has a big router placed in the living room but the speed and connectivity in the bedroom was snail slow.

Overall, it like lot of money has been spent to built the hotel with lots of modern technology and equipments in the room, which looks very fancy. However, attention to the staff and their training and guidance needs more investment and attention.
Business
10/10
Exceptional
05 Oct 2025
Adel
Great
Business
10/10
Exceptional
05 Oct 2025
Adel
Great
Business
10/10
Exceptional
19 Jul 2025
Mai
Comfortable stay for a family. The staff is very friendly. The room is very clean and spacious. The hotel is close to the airport, we were able to rest well after our long flight.
Leisure Family_with_children
10/10
Exceptional
24 Jan 2025
Neil

Great Hotel - with a few small things to work on

Very good hotel. Excellent quality of the rooms!

A couple of (very) small things;

1. The Pool is only open between 8am and 4pm, which is a little tight

2. The Shopping Mall is walkable (some hotel staff say it's not) - but you need to be creative/patient with the traffic!

3. This is very close to the final approach of Jeddah Airport - and you will hear planes in the middle of the night.

Other than that, it's an excellent hotel and very reasonably priced.
Business
10/10
Exceptional
06 Jul 2024
Verified traveler

Great 5 stars hotel near airport and AlArab mall.

Great 5 stars hotel near airport and AlArab mall.
Friends_and_family Family
10/10
Exceptional
10 Sep 2023
Meshal
Staff & Service is exceptional
Business_and_leisure Self
8/10
Excellent
25 Aug 2023
Mohammed Sadiq
It was ok,
No complain …
Friends_and_family Family
8/10
Excellent
04 Jun 2021
Verified traveler

Good choice

Definitely I will choose to stay here again.
Self
8/10
Excellent
18 Jun 2019
Verified traveler
Nice stay at a new facility that is well furnished, typical 4 stars stay. I would go again, but area is close to airport but not to shopping or recrational activities. Rooms are spacious and comfy with all needed accessories. Soundproofing is excellent and air conditioning as well.
Business Self
6/10
Pleasant
03 May 2019
Turki
Nothing special, just close to the King Abdulaziz Airport
Business Self
10/10
Exceptional
01 May 2019
Walod
Everything was fine until after I checked out. Requested a cab from the hotel. They charged me beforehand only for the cab driver to take us to the wrong airport terminal. Then had to hire another cab driver and pay him an additional 100 SAR to get me to the right terminal. Poor communication between front desk and driver.
Leisure Friends
10/10
Exceptional
05 Feb 2019
Verified traveler
very clean and modern room accessories. Near airport location and close to Arabia Mall
Business Friends
10/10
Exceptional
10 Nov 2018
Verified traveler
Amazing hotel ,
I enjoyed my time and everything was I expected
8/10
Excellent
16 Sep 2018
Verified traveler
The hotel itself is really good with cery spacious rooms
8/10
Excellent
13 Sep 2018
Osama
Good
2/10
Poor
03 Aug 2018
Mohammed
It was noisy from the main Road
some of the facilities were not fully operational
10/10
Exceptional
23 Jul 2018
Faisal

Unforgettable stay

One of the best hotels in Jeddah
Partner
2/10
Poor
17 Feb 2018
Basim

Don’t stay here

Worst 5 star hotel ever.
I was in Jeddah for a business trip, my company chose this hotel because it was the nearest 5 star hotel to the airport. And then I find out that nothing in my room operates normally. The lights, AC, and most important the whole bathroom with the shower, nothing was working. Everything was in a very bad condition, like if the hotel was built in the 18 century!

Very disappointed, especially after complaining to the hotel staff... simply no response and no one took an action.

Just don’t stay here and find yourself another hotel.
8/10
Excellent
25 Dec 2017
Mohamed
I had to stay at that hotel because my flight was rescheduled by the airline due to the fog weather.
I chose that hotel because it is less than 10 min away from the airport
However, the shatle services which is mentioned in the website is NOT CORRECT
there is no shatle service and I had to book a car to take me to the airport
Family

Location & surroundings

Casablanca Grand Hotel
Medina Road, Jeddah 21481, Jeddah, Saudi Arabia

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Casablanca Grand Hotel

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