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Lemon Tree Hotel Gachibowli

Hyderabad · India

Survey, Financial District, Nanakramguda, 115/1View location

8.0/10Excellent124 Reviews
Cleanliness8.2/108.2
Service7.8/107.8
Comfort7.6/107.6
Condition7.8/107.8
Location4.0/104.0
Neighborhood6.6/106.6
Amenities8.2/108.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Lemon Tree Hotel Gachibowli

Lemon Tree Hotel, Gachibowli, Hyderabad, set in the heart of the financial district of Gachibowli, is strategically located adjacent to the Bombay Stock Exchange.

Catering to Hyderabad's major IT hub, it is also in close proximity to the campuses of Microsoft, Wipro, Infosys, Indian School of Business, Polaris, CA Technology, ICICI Bank and Q-city which houses a plethora of IT companies such as TCS, Java, Amazon etc.

The hotel with its 190 smartly furnished rooms and suites, offers you a wide array of accommodation options. Room categories include Superior Room; Deluxe Room; Executive Room; Executive Suite and Presidential Suite.

The centrally air conditioned hotel offers an eclectic pan-Asian restaurant – Republic of Noodles, a hip Recreation Bar – Slounge, a 24x7 multi-cuisine Coffee Shop – Citrus Café, a business center, a 1460 sq. ft. of conference area, spa, gym, swimming pool.

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With a stay at Lemon Tree Hotel Gachibowli Hyderabad in Hyderabad (Financial District), you'll be steps from U.S. Consulate General and a 3-minute drive from High Field's Maze. This spa hotel is 12.6 mi (20.2 km) from Charminar and 1.5 mi (2.4 km) from Waverock Technology Park.

Make yourself at home in one of the 190 guestrooms featuring minibars and LED televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and designer toiletries.

Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Hyderabad? This hotel has 1250 square feet (113 square meters) of space consisting of a conference center and a meeting room.

Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Spa
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 5:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • New Year's Eve (December 31) Gala Dinner per adult: INR 1400

    We have included all charges provided to us by the property.

  • You need to know
    • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
    • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India. PAN cards are not accepted. Travelers who are not citizens of India must present a valid passport and visa. Guests are also required to provide proof of address.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

U.S. Consulate General 1 km / 0.6 mi
High Field's Maze 2.1 km / 1.3 mi
Waverock Technology Park 2.2 km / 1.3 mi
Microsoft India Development Center 2.2 km / 1.4 mi
DLF Cyber City 4.4 km / 2.7 mi
GMC Balayogi Sports Complex 4.9 km / 3.1 mi
G.M.C. Balayogi Athletic Stadium 5.1 km / 3.2 mi
Ocean Park 5.4 km / 3.4 mi
Hyderabad Dog Park 5.9 km / 3.7 mi
Osman Sagar Lake 6.8 km / 4.3 mi
Sarath City Capital Mall 7.7 km / 4.8 mi
Kotla Vijayabhaskara Reddy Botanical Garden 7.8 km / 4.9 mi
Hyderabad Botanical Gardens 7.9 km / 4.9 mi
Ascendas IT Park 8.1 km / 5 mi
Mindspace IT Park 8.5 km / 5.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 190
  • apartment
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
Show 11 more facilities & services
  • Smoke detector
  • Lift access
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BUSINESS KING BEDDOUBLE • BUSINESS KING BEDDBL.BS-KG

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    DOUBLE BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESSTWN.BS

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    TWIN BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PresidentialDOUBLE • PresidentialDBL.6S

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    DOUBLE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE PresidentialSINGLE • PresidentialSGL.6S

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    SINGLE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    TWIN EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE KING BEDTWIN • EXECUTIVE KING BEDTWN.EJ-KG

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    TWIN EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE ONE BEDTWIN • DELUXE ONE BEDTWN.1B-DX

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    TWIN DELUXE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.1B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESS KING BEDTWIN • BUSINESS KING BEDTWN.BS-KG

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    TWIN BUSINESS KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PresidentialDouble or Twin • PresidentialDBT.6S

    Photos are not available for this room type.

    Lemon Tree Hotel Gachibowli

    Double or Twin Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Lemon Tree Hotel Gachibowli

8.0
Excellent
124 Reviews
Cleanliness
8.2 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.8 /10
Location
4.0 /10
Neighborhood
6.6 /10
Amenities
8.2 /10
50 reviews shown
10/10
Exceptional
04 May 2026
Pinaki
Good
Family_with_children
10/10
Exceptional
25 Apr 2026
Adnan
Great stay! Close to consulate so very convenient.
8/10
Excellent
23 Feb 2026
PATEL
All good
8/10
Excellent
07 Feb 2026
Chandan
Cleanliness, good breakfast
Business
10/10
Exceptional
09 Dec 2025
Rohan
Good place. Near embassy
10/10
Exceptional
26 Nov 2025
Sanjay
Nice clean room. Great service
Business
4/10
Poor
21 Nov 2025
Vidya
Hotel room was so noisy. At midnight there was lot of noise in the lobby and it was impossible to sleep. In the room I was given there was water leaking from the wash basin. Despite complaining about it, nothing was done. I won’t be staying at this hotel again and would not recommend it.
Business
10/10
Exceptional
29 Oct 2025
Angad
The room was very clean!
Business Self
8/10
Excellent
06 Oct 2025
Ravi
Very satisfying
Business
10/10
Exceptional
04 Oct 2025
Anurag
Clean Rooms with good service
Business_and_leisure Family
8/10
Excellent
17 Jul 2025
Tanaya
Good, comfortable property. Shower in the room was not comfortable. The showerhead was very high up.
4/10
Poor
12 Jun 2025
Snehal
The rooms were not clean. We had to change the room 2 times due to different issues like bathroom door wasn’t closing, window wasn’t closing, the bed sheets were not clean.
For the money we paid the rooms were average and lacked basic hygiene.
Business Family
10/10
Exceptional
12 May 2025
KAMLAKAR
Very cooperative staff
10/10
Exceptional
31 Mar 2025
Leela Krishna
Quiet place. Friendly staff.
Leisure Self
10/10
Exceptional
13 Mar 2025
leela srinivas
Near to the Consulate
10/10
Exceptional
21 Jan 2025
Harshada
It was a great stay!
Business_and_leisure Family
10/10
Exceptional
27 Dec 2024
harikumarreddy
Everything is good
6/10
Pleasant
16 Dec 2024
Verified traveler
Cannot contact the hotel over the phone, no whatsapp.
Receptionists were rude, may be judgmental based on color?
Business Family
4/10
Poor
29 Nov 2024
Krishnaraddi
The water was muddy in bathroom most of the time.
Business Family
10/10
Exceptional
17 Nov 2024
swapnil
US Visa Stamping location of Hyderabad
10/10
Exceptional
11 Nov 2024
Rutika
Amazing hotel with Amazing services. Allowed late check out and very helpful staff
Friends_and_family Family
10/10
Exceptional
16 Oct 2024
Verified traveler

All was fine

All was fine, cleanly and the staff was very friendly. Breakfast was delicious
Business
6/10
Pleasant
05 Oct 2024
Sanket
Took multiple requests to fix common issue like leakage and broken air conditioning
Business Self
8/10
Excellent
25 Sep 2024
ABHISHEK
Only commode was an issue but all good otherwise
Business Family
10/10
Exceptional
19 Sep 2024
Lalit
Nice staff, front desk was helpful. Dining is good. Location accessible to work place
8/10
Excellent
10 Sep 2024
Avinash
Loved our stay. Really walkable to thr US CONSULATE
Leisure Family
4/10
Poor
09 Sep 2024
SNEHA
I expected more!!!!! There is only one body wash no shampoo conditioner which is minimum necessities
Leisure Family
10/10
Exceptional
20 Aug 2024
Sulbha
The space is well maintained along with all facilities. The restaurant is multiple-cuisine with good food quality. Hotel staff was friendly and supportive!
Family
10/10
Exceptional
08 May 2024
Aditya
Very good staff
10/10
Exceptional
30 Apr 2024
Sai
Cleanliness
Business Self
2/10
Poor
29 Apr 2024
Nitish
The AC did not work properly the whole night when it was 40 degrees. I could not sleep, and called technician 3 times in middle of night, could not fix it
10/10
Exceptional
27 Apr 2024
Vaibhav
Great service. Helpful staff.
2/10
Poor
13 Dec 2023
Harish Reddy
Property has a construction going on, I was given the room directly under the construction zone. I stayed in the room for an hour assuming it will stop but that didn’t happen, upon complaining front desk was helpless and I had to checkout. After 30 mins I get a call from the manager asking me to come back and he would give me an upgrade but I had made another reservation so I moved on.
Business_and_leisure Friends
10/10
Exceptional
21 Oct 2023
Pratap
Excellent service
Leisure Family
8/10
Excellent
23 May 2023
Ravendranath
felt room is bit too much of lemon flavor smell :( could be reduced a bit to make it easier as we enter.
6/10
Pleasant
14 Feb 2023
Kiran Kumar

Invoice not received

Staff should know that it is their basic duty to issue invoice right after payment/check out. Why the customer has to go through the trouble of following up for invoice? Unprofessional staff.
Business
4/10
Poor
30 Jan 2023
diego
Room was plain, run down and in desperate need of a refresh. My room had 2 beds that were very small.
Not the expectation I had for a hotel in a business area.
Business Self
2/10
Poor
23 Nov 2022
Anoop
The places lacked cleanliness. The staff were quite warm but failed to fix the concerns whilst my stay. I was told the staff were going to take up this matter seriously after checkout.
Business_and_leisure Self
2/10
Poor
09 Nov 2022
Sharath
Just everything about this place sucked. The price at which it came and how poorly this place is maintained is shocking.
Leisure Partner
4/10
Poor
22 Nov 2021
Rambabu

Not worth the hotel stars

The stay was for 4 days. The check in experience was pathetic. Reception had to make me wait for 2 hrs saying they are unable to trace my booking. Had to talk to hotels.com to get that sorted out. Rooms are very small. Hot water comes only during particular hrs
Business
10/10
Exceptional
18 Feb 2021
Shravan

Best hotel

It is the best hotel
Business
10/10
Exceptional
31 Dec 2019
Rohit
Amazing! Loved the stay.. Good location and pleasant stay.
Friends_and_family Family
8/10
Excellent
13 Jun 2019
Dharmalakshian
Courteous staff and good service. However I have to mention that the restaurant menu was kind of restrictive.Otherwise ambiance was very good.
Friends_and_family Friends
10/10
Exceptional
04 Feb 2019
Dileep

Lemon Tree Hotel, Hyderabad

It is very good hotel at very attractive prices. It is newly built, neat and clean, well maintained with courteous staff. Food is also very good served as per your choice.
4/10
Poor
22 Apr 2018
Anil

Hotel is good, but not flexible for early check in

Not flexible for early check in ( 3 hours ahead) and lay check outs as well.
8/10
Excellent
22 Jan 2017
Verified traveler
I stayed for three nights for my business trip. I was quite satisfied with the experience.
6/10
Pleasant
21 Nov 2016
NA

Ok hotel. Charge extra for additional occupant

When you book the room on Expedia, there is no option for 2 double bed. It only says 1 double or 1 king. You need to fix this b/c the hotel will charge extra for a roll away bed and an additional occupant. I explained the issue to the hotel staff, but they couldn't help me.

This issue is really to do w/ expedia. Be really careful when you make your booking b/c you can't change it after it's been made and they won't refund anything.
10/10
Exceptional
24 Oct 2016
Akshat

Great, No-fuss business hotel

Great, comfortable, no-fuss business hotel. Good breakfast and decent, free internet. Close to new Gachibowli business district.
10/10
Exceptional
28 Aug 2016
Praveen

Appreciate room boy named Sojoy..

Good
2/10
Poor
03 May 2016
Verified traveler

Expedia bookings dont work with this hotel!

booked through expedia at 7pm and when we showed up at the hotel had no idea of our booking. On showing the expedia email confirmation they said they will submit a ticket to their expedia communication team the next day as they are gone for the day. Ridiculous.
Their old card machine did not accept debit cards which is such a pain as what happens if somebody had only debit cards and insufficient cash. Also a day later got a call saying there was an error with payment and i need to go in person and make payment at the hotel as the salaries of the staff are on hold. whoever is running this hotel needs to improve their systems and update their card machines and not penalize employees for such problems.

Location & surroundings

Lemon Tree Hotel Gachibowli
Survey, Financial District, Nanakramguda, 115/1, Hyderabad, India

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Lemon Tree Hotel Gachibowli

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