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Terral Hotel Spa

La Serena · Chile

San Martin 387View location

9.2/10Excellent66 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort9.4/109.4
Condition9.4/109.4
Location10.0/1010.0
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Sustainability certification

Photos are not available for this hotel yet.

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Terral Hotel Spa

Terral Hotel Spa applies a sustainable policy.

Read more about this hotelShow less

With a stay at Terral Hotel & Spa in Vicuña, you'll be just steps from Elqui Valley and Immaculate Conception Church. This hotel is 0.2 mi (0.3 km) from Torre Bauer and 0.4 mi (0.7 km) from Museo Entomológico y de Historia Natural.

Make yourself at home in one of the 31 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.

Conveniences include safes, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested. Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Elqui Valley 0.1 km / 0.1 mi
Immaculate Conception Church 0.1 km / 0.1 mi
Torre Bauer 0.2 km / 0.1 mi
Plaza de Vicuna 0.2 km / 0.1 mi
Museo Entomológico y de Historia Natural 0.3 km / 0.2 mi
Casa Solar de los Madariaga 0.6 km / 0.4 mi
Museo Gabriela Mistral 0.8 km / 0.5 mi
Capel Pisco Distillery 2.2 km / 1.3 mi
ABA Pisquera Distillery 5.9 km / 3.7 mi
Observatorio Comunal Cerro Mamalluca 9 km / 5.6 mi
Mamalluca Observatory 9.1 km / 5.6 mi
Puclaro Dam 16 km / 9.9 mi
Valle del Elqui 30.8 km / 19.1 mi
Organic Vineyard Cavas Del Valle 34.1 km / 21.2 mi
Gabriela Mistral Schoolhouse 36.1 km / 22.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • SERNATUR Sello S
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Terral Hotel Spa

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Terral Hotel Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Terral Hotel Spa

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Terral Hotel Spa

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE TWO BEDSJUNIOR SUITE • TWO BEDSJSU.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Terral Hotel Spa

    JUNIOR SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Terral Hotel Spa

9.2
Excellent
66 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
9.4 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
50 reviews shown
8/10
Excellent
05 May 2026
steven
Well-located ogg Gabriela Mistral.
Would issue only one key to my wife and me.
Friends
10/10
Exceptional
09 Feb 2026
Marcela
Great place to stay with AC. Many amenities and pretty good breakfast. Front desk super helpful.
Leisure Family
10/10
Exceptional
17 Apr 2025
Spencer
Great safe parking lot. Probably the only new modern hotel in the downtown. Reasonable prices
Leisure Partner
10/10
Exceptional
14 Mar 2025
Eila

An excellent choice!

This hotel is excellent. The situation is perfect, the atmosphere is calm and charming and the pool is very nice and well maintained; water was always clean. In addition the breakfast was very good and the room was spacious.
Eila, Finland
Friends_and_family Friends
8/10
Excellent
21 Jul 2024
martin
This is probably one of the two best places to stay in town. They have a secure parking lot and are one block from the town square. I liked the room very much. I found the morning breakfast was not very exciting.
Leisure Friends
8/10
Excellent
11 Jul 2024
Robyne
The room was big, bed comfortable and the breakfast was good. It was quiet and in winter mode.
Leisure Partner
10/10
Exceptional
14 Aug 2022
Pilar
This Hotel is an Oasis in a Town with so much history, Vicuña, commune and city in Elqui Province, Coquimbo Region, Chile.
Family
8/10
Excellent
17 Apr 2019
Verified traveler
The room was large, the bed very comfy, and the room was decorated nicely. Really enjoyed the two large slider windows to the small balcony. A/C did not work, but with the windows open we were fine. The restaurant served excellent meals, beautifully prepared and presented. Staff is friendly and accommodating.
Leisure Partner
10/10
Exceptional
15 Oct 2018
Mark

Great place to stay.

Lovely huge room with a great comfy bed. The roof top terrace is amazing for an evening drink and there are two hot tubs which you can book for a free one hour use. In the perfect location in this great little town. Highly recommend the hotel.
Partner
10/10
Exceptional
06 Aug 2018
Bradford
Just a perfect place to spend a few days with your family. Great hosts, terrific views, and delicious breakfast.
10/10
Exceptional
25 May 2018
Verified traveler
Lovely staff and roof top hot tub! Had an enjoyable stay.
10/10
Exceptional
14 May 2018
Shauna
Terral hotel and spa is really nice. The staff were very helpful and the rooms were very nice and cclea. In our first room, the heat wasn't working. But the staff was really great and fixed the problem immediately. We changed rooms and everything was great. The jucuzzi was also really nice and the rooftop was amazing.
10/10
Exceptional
08 Feb 2018
Linda

A gem in the oasis.

We were not expecting to see such a beautiful hotel in this small town. The staff were very friendly and accommodating especially the front desk personnel.
Family
6/10
Pleasant
11 Jan 2018
Verified traveler

Beautiful Hotel

great hotel rooms and staff, our room was across from the restaurant and stairs, so fairly loud, our kids had a room down the hall that was perfect.

Great rooftop bar, book the Jacuzzi when you check in, awesome view of the stars.
10/10
Exceptional
01 Feb 2017
Verified traveler

GREAT EVERYTHING

great staff, great setting, great food, very pretty ambiance, very relaxing, can't say enough about this place.
8/10
Excellent
13 Nov 2016
Stuart

Lovely relaxing stay

Lovely hotel, clean, friendly staff, awesome rooftop bar w/ spas. Only negative was the North Korean-like internet filter on the otherwise fast Wifi.
Partner
10/10
Exceptional
26 Jun 2016
Zachary

Great location and hospitality

Great location, hospitality, and rooftop hot tub
Family
10/10
Exceptional
15 Feb 2026
Louis
Modern, fris, prima personeel
Leisure Partner
6/10
Pleasant
07 Aug 2023
ALEX
Fuimos bienvenidos por personal muy joven, bienvenida calida y profesional. En la azotea Mariela nos atendió de oro - lo mejor. Todo fue bien hasta que hicimos el check out y nos sorprendió (lo que parecia el gerente) con un cargo adicional por uso de 1 hora en las tinajas. Al cual hice claro que nos habian i dicado estaba incluida, razon por la cual enfatizamos incluirla en nuestro itinerario. El caballero no demostró ningún tipo de sensibilidad a mi comentario, y mi pareja al ver le intento explicar igualmente ue el punto no es el pagar, es que se nos había indicado ese era un servicio incluido. Yo soy viajero frecuente y estoy muy al tanto de preguntar y asegurarme entender lo que esta incluido y no en mi estadia. Muy mal por el caballero.
Leisure Partner
6/10
Pleasant
06 Jun 2022
Nicole
Un tanto fría la habitación, el mobiliario no era del todo cómodo. La variedad de comida en la cena fue un tanto decepcionante.
Partner
10/10
Exceptional
16 Apr 2022
Cristian

Increible!

Muy buena experiencia, muy recomendable, lo repeteria a ojos cerrados, muchas gracias.
Partner
8/10
Excellent
09 Mar 2022
Jorge

Mobiliario en piscina

El aforo de piscina era 15 personas. pero solo habia 4 reposeras
Friends_and_family Friends
10/10
Exceptional
01 Jan 2022
Patricia Inés
Muy bien atendido ,se lo recomiendo se duerme muy bien y se come mucho también ,todo estaba muy limpio en la habitación muchas gracias Paty.
Business
10/10
Exceptional
24 Nov 2021
Claudia

excelente

mi experiencia fue maravillosa, excelente atencion, comoda, acogedora iria sin pensarlo muchas mas veces y 100% recomendable
Partner
10/10
Exceptional
02 Dec 2019
Verified traveler
Ein Hotel mit Charme - denn ein altes Anwesen bildet die Grundlage des Hotels. Unser Zimmer war groß und bestand aus einem Schlafbereich und einer Art Wohnzimmer mit Küchennische. Die Dachterrasse ist großzügig und verfügt über eine Bar, viele Sitzmöglichkeiten und zwei Whirlpools. Das Hotel ist unweit von Stadtzentrum gelegen (ca. 100 Meter). Ein abgesperrter Parkplatz (im Preis bereits enthalten) ist auch vorhanden. Insgesamt fanden wir das Ambiente sehr gut und das Preis-Leistungs-Verhältnis hervorragend.
Leisure Partner
6/10
Pleasant
06 Aug 2019
ROBINSON

Decepcionante estadía

Atención regular, Restaurante muy limitado menú, Bar pobre en licores, Personal que empatiza poco con los clientes, Estacionamiento separado de las dependencias del Hotel (más de media cuadra).
Partner
6/10
Pleasant
20 Apr 2019
CECILIA

Una decepción y una estafa

De partida reserve una habitación para tres y después quise cambiar a una de dos pero nunca me contestaron los correos
Llegamos al hotel nos dieron una habitación en la zona más antigua ,el olor era asqueroso entre a humedad y poca ventilación
Pedí que nos cambiaran ,después de varios comentarios poco amables de la recepcionista y al insistir nos cambiaron a una habitación en la parte nueva .Bien ,buenas camas bien baño ,el problema es que se escucha todo desde el piso de arriba cuando caminan y van al baño!!
Reserve un hidromasaje a las 20:00 hs y cuando fuimos no estaba listo ,nos cambiaron a las 21:30 tampoco no tenia la temperatura adecuada ,aparte el lugar estaba sin luz ,una pena que no hagan las cosas como corresponde y con ganas
El personal muy poco amable en gral salvo Noelia que atendía el restaurante ,ella bien
Friends
8/10
Excellent
28 Feb 2019
Verified traveler

Hotel impecable, calidad de servicio mejorable

Hotel impecable, estilo acorde al entorno del Valle del Elqui. Excelentes instalaciones: piscina, hidromasaje, comedor, habitaciones. Con servicio a la habitación. Siento que el cierre de la cocina es muy temprano con respecto a otros hoteles (10:30). Lo mejorable es la atención del personal. No dan a conocer todos los servicios del hotel, tampoco saludan ni se despiden. El atendedor del bar no ofrece bebidas ni tragos estando a su lado.
Partner
10/10
Exceptional
29 Jan 2019
MARIZE

Maravilhoso

Foi uma geata surpresa. O hotel é no centro de tudo. Fizemos o passeio ao observatório Malalluca e a observacao das estrelas no hotel foi fantástica- sem contar que foi exclusivo para mim e meu marido.
A piscina é uma delícia a jacuzzi então... nem se fala... basta marcar seu horário- já está incluso.
Partner
10/10
Exceptional
22 Oct 2018
EduardoSilva
La atencion en general muy buena y la comida EXCELENTE
8/10
Excellent
16 Oct 2018
CRISTIAN

Bueno

Bien todo bien excepto la poco simpatia y amabilidad de los dos caballeros de la recpecion , no asi las dos señoritas recepcionista que fueron muy amables
Partner
8/10
Excellent
21 Jul 2018
Verified traveler
Hôtel très bien situé dans le centre de vicuna. Très propre. Petit déjeuner copieux et varié. À recommander
10/10
Exceptional
07 Apr 2018
GUY
Super qualité /prix, accueil super chaleureux, bien situé , tranquille, chambre de super qualité, avons adoré notre séjour de 3 nuits.
Partner
10/10
Exceptional
30 Mar 2018
Jorge Ruben

Exelente

Exelente lugar, muy recomendable, su personal es lo mas flojo del hotel, resto 10 puntos
Partner
10/10
Exceptional
08 Mar 2018
MARIA GABRIELA

REGIO HOTEL, LINDA ESTADIA

ES UN HOTEL 4 ESTRELLAS MUY CALIDO Y ACOGEDOR, CON BUENOS SERVICIO DEL PERSONAL QUE TRABAJA EN EL; ESPECIALMENTE EN RECEPCIÓN ESTA MIGUEL, QUE ES UN EXCELENTE ANFITRION. CABE DESTACAR LA GASTRONOMIA QUE ES MUY BUENA Y A PRECIOS TOTALMENTE RAZONABLES. FUIMOS POR 3 NOCHES Y NOS QUEDAMOS 4, LA ESTADIA FUE BUENISIMA. HABITACIONES MUY BUENAS, SOBRE TODO LAS DEL 2º PISO, AMPLIAS Y COMODAS. TAMBIEN TOMAMOS UN TOUR PARA VER LA LUNA Y LAS ESTRELLAS, EN EL MISMO HOTEL, CON BARBARA UNA BUENA Y COMPLETA GUIA, FELICIDADES PARA ELLA. EN LOS COMEDORES DESTACAN JAVIERA , VANESSA Y LUIS.
Partner
10/10
Exceptional
17 Feb 2018
Gabriel

Volveremos !!

Excelente atención . Todo el personal muy atento y educado Limpio . Muy buen desayuno y restaurant . Piscina muy agradable . Una terraza de ensueño Hotel bien ubicado .
Family
10/10
Exceptional
20 Jan 2018
Gerhard

Eine Oase der Ruhe und Entspannung

Sehr schön! Ruhig, großes Zimmer, Bett sehr bequem. Schwimmbad ok. Internet flott. Frühstück gut. Nettes und kompetentes Personal. Abends im Whirlpool auf der Terrasse die Sterne ansehen ist toll. Nur ein paar Schritte von der Plaza. Preis/Leistung sehr gut.
Partner
6/10
Pleasant
03 Jan 2018
Carlos

Mala experiencia,no volveriamos ni lo recomendamos

Personas sin capacitacion para atender pasajeros, partiendo por el gerente a cargo, salvo Cristian el barman que tenia la actitud de servicio no solo en la barra si no tambien en jacuzzi, en solucionar y atender bien a pasajeros
Partner
8/10
Excellent
11 Dec 2017
Mauricio

Buen lugar para descansar

Lugar tranquilo y agradable-
Partner
8/10
Excellent
26 Nov 2017
MariaCristina

Agradable estadía

Desayuno regular, poco variado. Escasa fruta
Family
10/10
Exceptional
18 Nov 2017
Alma

Oase der Ruhe

Das Hotel liegt sehr ruhig in Vicuña. Die Ausstattung des Hotels war sehr schön und gepflegt (Dachgarten, Swimmingpool und Garten). Es war sehr erholsam. Gute Küche und gute Weinauswahl, sehr freundliches Personal.
10/10
Exceptional
09 Nov 2017
Mario H S

Hotel confortável e ótimo restaurante

O hotel é muito confortável, bem localizado e possui um excelente restaurante. A oferta de jacuzzi sob as estrelas é imperdível.
Partner
10/10
Exceptional
29 Sep 2017
miguel

vicuña

una sorpresa positiva
Family
10/10
Exceptional
25 Sep 2017
Eduardo Antonio

Un lugar agradable.

Un lugar ameno, muy céntrico y con todos los servicios disponibles, ésto a muy buenos precios de temporada baja.
Lo recomiendo totalmente.
Por sobre todo la amabilidad de su atención.
Partner
8/10
Excellent
22 Aug 2017
Mabel

Fue menos de lo que esperaba

Es un hermoso y bien ubicado hotel. Ya había alojado antes ahí en 2015, y decidí volver principalmente por el área de tinas, pero esta vez no fue una experiencia tan grata, ya que había una en mantención, por lo que no pudimos ocuparlas. Además el personal de recepción era poco amigable y abierto a entregar soluciones. En el restaurant, excelente calidad de los platos y atención del personal insuperable.
Partner
10/10
Exceptional
18 Aug 2017
Benjamín

Reserva de Hoteles.com no estaba en el hotel

El unico problema fue que cuando llegamos a la recepción en su sistema no les apareció mi reserva de Hoteles.com.
Tenían disponibilidad de una pieza por lo que nos pudimos quedar en este hotel igual.
El resto todo OK.

*Confirmación de de reserva Hoteles.com N°8072693147276
Family
10/10
Exceptional
04 Jul 2017
Gonzalo
Excelente habitación, buen restaurarte.
Partner
8/10
Excellent
13 Jun 2017
Nury
Excelente, muy recomendable,
Partner
10/10
Exceptional
20 Apr 2017
Mariana

Hotel agradable, buena localización

Hotel muy agradable buena calidad/precio. Lo recomiendo
Partner
10/10
Exceptional
22 Jan 2017
fernanda

Hotel encantador

Experiencia mágicamente maravillosa!!
Partner

Location & surroundings

Terral Hotel Spa
San Martin 387, VicuÑa, Chile

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