Name: Shiretoko Daiichi Hotel
Address: 306 Utorokagawa Shari-cho Shari-gun, 306, Shari-cho, 099-4351, JP

10/10

Exceptional

16 Jul 2026

Teck San

We booked with both dinner and breakfast. And we are impressed by the spread of food provided. And also the seating was well spread out so you do not feel crowded despite there are a lot of people around. And we even manage to see fox running around just out when we are having our dinner. So remember to grab a window seat.

Partner

6/10

Pleasant

15 Jul 2026

Ryan

Room was nice but big hotel feel. Staff was polite but impersonal. Breakfast buffet was a bit of a free for all—so not entirely relaxing. The hotel caters to large tour groups so doesn’t provide the intimacy and attention to detail in our favorite places in Japan.

6/10

Pleasant

14 Jul 2026

Miu Chun Priscilla

A bit dated

Family_with_children

10/10

Exceptional

10 Jun 2026

Siok Leng

The onsen is huge and spacious. The Japanese room is cozy and comfortable. Hotel is on a hill slope hence self driving is preferred if want to stay there. Not many choices for dinner nearby outside the hotel. Breakfast at the hotel is superb, with yummy smoothies.

Family_with_children

10/10

Exceptional

11 May 2026

Sean

Wow, the views from the onsen were sooooo nice. And the onsen was incredible.

The room was also excellent (Japanese style futon), and both dinner and breakfast were great and full of options.

Plus, this is the best jumping off point to get into Shiretoko national park. Highly highly recommend!!!

Family

10/10

Exceptional

28 Apr 2026

Douglas

Beautiful hotel. We had fox and deer wander by during dinner. No TV.

Partner

10/10

Exceptional

21 Apr 2026

Douglas

So long as you don’t need western TV options, this is a perfect resort onsen hotel to choose for Shiretoko National Park. They’ve thought of everything (except Western TV options). Bit of a long walk to town for touring and lunch, but everything else is there.

Partner

10/10

Exceptional

30 Jan 2026

Eiichi

Good staffs, excellent bath and amenities, high quality evening entertainment (not daily, though).

Leisure Self

10/10

Exceptional

29 Oct 2025

Yuk Kin

Very spacious. Excellent onset facilities. Very good breakfast.

Leisure Partner

8/10

Excellent

05 Oct 2025

Gil

So so

Leisure Partner

8/10

Excellent

02 Oct 2025

Yew Kit Kevin

Great buffet spread. Nice sea view

Leisure Partner

8/10

Excellent

28 Sep 2025

eileen

Great breakfast buffet

10/10

Exceptional

22 Sep 2025

Peter

Relatively spacious, well appointed rooms. Just make sure you ask for soft pillows!

8/10

Excellent

14 Aug 2025

Doris

Great views from our spacious tower-room & clean. The decor was quite dated and hotel is on top of the hill, difficult to get to without car.

Leisure Partner

8/10

Excellent

10 Jun 2025

Ee Min

We stayed in Japanese Western Style Room with Japanese Futon and the room is BIG~ Hotel room furnishing is on the older end but overall the room was comfortable. Onsen was great too. Hotel can be a little inconvenient for travellers without a car. For those driving, there is ample parking available both in front and behind the hotel. Hotel staff was friendly and helpful. Recommended stay when in Utoro, Shiretoko!

Leisure Family

6/10

Pleasant

19 May 2025

jacinta

This is the first time we have booked a Japanese hotel, but the service under average.
Most of the staff are not Japanese, so they do not care about the service
This hotel is suitable for your group, not for individual bookings.
The good things about the hotel, the dinner is good. But we don't try the breakfast because they close early at 8.30 am

Leisure Partner

10/10

Exceptional

07 May 2025

Warren

Great experience at this hotel. Was slight problem checking in but the front staff fixed it immediately! Room was perfect and all meals were fantastic. Amazing service.

Leisure Family

10/10

Exceptional

20 Oct 2024

yi

The safest country on planet earth, with affordable cost of of living.

10/10

Exceptional

08 Oct 2024

Alice

Property close to scenic area

10/10

Exceptional

26 Sep 2024

Rui

Beautiful view. Great food. Excellent!

Leisure Family

4/10

Poor

14 Aug 2024

Hui

Please don’t stay here if you are foreigner and no car. The front desk staff just excused she can’t speak English then throw me the QR code to read by myself. I have been to many onsen hotels in Japan. The service in Shiretoko Daiichi is not comparable to the others. I can say it is the worst onsen hotel. The plates are sooo dirty at restaurant. I can’t believe it’s in Japan! The staff never greet me when they see me. Only plus point is the room is big. But they gave me a very noisy room which is next to onsen. I couldn’t sleep well cos I can hear people walk pass my room.

Leisure Self

10/10

Exceptional

03 Jun 2024

Verified traveler

Nice view!

Partner

8/10

Excellent

15 May 2024

Alice

The room cleaning team did not change the yukata used by the previous guest. I found tissue paper in the inside pocket. It was disgusting.

Leisure Partner

10/10

Exceptional

06 May 2024

ok s.

Nice facility and staff. Good shuttle service and front lobby service.

Leisure

8/10

Excellent

05 Nov 2023

Siok Lin

Very spacious room and clean, except our room was located not near to the onsen. Really easy parking , and staff are friendly and helpful.

Leisure Friends

10/10

Exceptional

19 Oct 2023

Alice

A huge but clean and well maintained property. The dinner and breakfast buffets were well stocked with varieties, quantities and quality to please most palates. The onsen is big and the outdoor pool offers a panoramic sea view. The view of the sunset is especially mesmerizing. Don’t miss it.

Leisure Partner

10/10

Exceptional

12 Oct 2023

Yuichi

Still I think this hotel is the best hotel in Shari
It’s worth every Penny you spend. Hotel staff are extremely kind

Leisure

10/10

Exceptional

21 Sep 2023

Laszlo

The staff of the hotel was more than perfect: we arrived in an awful rainstorm, and they sent us a shuttle, so we didn’t have to go up to the entrance. In another event, someone at the lobby helped me navigate a Japanese only website to get a reservation for a bus service.

The hotel is on a hill, and the upwards road is around 20 minutes from the bus central. It’s much - much! - easier if you have a car. It can be grueling if you have big bags or if you spent the day hiking.

The hotel itself is elegant and enormous. I didn’t use the onsen, but people seemed to love it. There is a laundry room, an arcade and a massage room, and also a store inside the hotel where you can buy snacks, souvenirs and drinks.

The breakfast and dinner was fantastic buffet style event. They had great varieties of both western and Japanese style foods, plus desserts, soups and everything in between. Seriously, this was the best hotel dining we’ve ever had in Japan!

The rooms were big (enormous even) and sunny, the bathroom was very nice and of course everything was very clean.

One of my favourite stays in Japan, ever. (again: it’s much better if you have a car, and you don’t have to climb the roads after a full day of hiking.)

Leisure Family

10/10

Exceptional

28 Aug 2023

Rajesh

The hotel has humongous food options . The dinner and break fast options are amazing . Had stomach full of variety foods

Leisure Family_with_children

6/10

Pleasant

27 Aug 2023

Susan

Beautiful location, very large hotel , large room, huge windows with amazing view. I did not eat at the restaurant but used the large hot springs and enjoyed the many pools. The problem is that the hotel smells bad with musty carpets, elevators smell like smoke , the room carpet was very old and stained and the toilet room smelled horrible. The hotel is in desperate need of renovations and new carpets. It is so huge that it feels uncomfortable and unwelcoming.

Leisure Friends

10/10

Exceptional

13 Jun 2023

Christina

Good spread of buffet items. Lovely sea view and hospitable staff.

Family

8/10

Excellent

14 Apr 2023

Wen Ping

it is nice place to stay

Family_with_children

10/10

Exceptional

11 Apr 2023

Wen Ping

the hot spring area view is very good, you can see the lake. it is very beautiful

Leisure Family_with_children

8/10

Excellent

20 Mar 2023

Claudine

We especially would like to thank the front reception staff by the name of Lee. Lee-san has been a great help to us and she has made our check in at the hotel extremely easy and smooth. Thanks for sharing with us some of the valuable information about the national park which have save us some time and hassle. She is definitely a keeper. Shiretoko Daiichi hotel, if you see this, please compliment her on our behalf.
She has somewhat made our stay at the hotel even more pleasant. ◡̎

Leisure

4/10

Poor

23 Feb 2023

Maria

The room is spacious, bright and clean.
However, the private onsen is old and rusty. The sink, faucet, metal handle bars and anything metal around the onsen is corroding pretty badly. I turned the faucet handle on the faucet and my hand smelled like rust even after washing it. There is also rust on the tile floor. The private onsen needs full renovation and shouldn't be used by anyone in these conditions.

Leisure Family

8/10

Excellent

11 Feb 2023

Yi

The room size is generous. However, if you book in winter and the weather is not good, especially windy days, and your room is facing the ocean, the sound/noise of waves and tides are too penetrating.

Breakfast and dinner are buffet style with generous spread. However, I feel the heating is not good and the food are mostly not warm, especially for dinner.

The location is on a small hill/slope and not very convenient to walk around. It’s better to come with self-driving/car. The town is small.

Partner

10/10

Exceptional

19 May 2022

Takenori

The dinner buffet is amazing. There are also so many kind of sweets which i have never seen before.

The large public bath made with jade stone from Myanmar is absolutely clean, large, comfortable and mysterious.

The room with all furnitures and electric appliances i stayed is brand-new.

The one thing I was disappointed about was one of bed in the room was too small(narrow width) which make me not sleep well.

The check out time is 10:00am which was a little bit early for me.

Leisure Partner

10/10

Exceptional

07 Mar 2020

Stephen

Excellant

Very large hotel. Very helpful staff. On checkout day there had been heavy snow the nightmare whihc might have prevented me getting to the aiport. Staff were on top of situation and had already offered an extra night at a discounted rate if I was unable to depart as planned. In the end it wasnt needed but I was allowed to delay my check out time. Also helpful with sending diving gear ahead of check in

Self

10/10

Exceptional

05 Nov 2019

Verified traveler

for the family of three, two bed and 1 futon. futon was very thin and not comfortable at all.

Friends_and_family Family

8/10

Excellent

26 Oct 2019

john

Huge traditional hotel/spa

Huge hotel. Very Japanese.

Self

10/10

Exceptional

24 Jul 2019

Verified traveler

The onsen was wonderful. The hotel provided different onsen experiences that guest could choose from and the onsen area was very spacious. We also enjoyed the food selection offered at the Viking dinner and breakfast. I would highly recommend purchasing the dinner. It’s something you don’t want to miss.

Leisure Partner

6/10

Pleasant

02 Jul 2019

Verified traveler

Very small Tatami room

The tatami room is very small for 3 occupancy. The half board dinner is good but price still on the high side. The Onsen is a must.

Family

8/10

Excellent

11 Jun 2019

Paul

Eastern Hokkaido trip

Nice, large hotel overlooking ocean from a hill. Great, huge room. Buffet dinner and breakfast were very good. Onsen was excellent. Did the boat cruise but ran out of time to do the 5 lakes.

Family

8/10

Excellent

26 May 2019

Verified traveler

One nite stay

Nice onsen

Partner

8/10

Excellent

22 May 2019

Wan See Rita

delicious breakfast, spacious room with seaview, nice hotspring

Family

8/10

Excellent

20 Feb 2019

Verified traveler

Good Hotel if price is cheap.

Went for Draft Ice walk. After that, went to their nature center. A small town with not much attraction. Hotel services and conditions still considered good.

10/10

Exceptional

24 Oct 2018

ST

A great base to explore Shiretoko from.
We had a car, there is free parking for guests. Situated on a hill overlooking the rest of Utoro, it'd be a slight trek for anyone without car.
But because of its height, you can see the sunset from the hotel lobby and onsen. The breakfast hall has ocean views too.
Our room in the newer Shizen building was perfect--tatami floors, ryokan-style decor, western beds. Chose this part of the hotel as it's all non-smoking too.
The public baths was literally an onsen theme park--personal favourite.
Breakfast n dinner buffets were varied and the dining halls were spacious.
Just note that in the late morning/early afternoons in between check-out n check-in time, the lobby is dimmed and no hotel staff are around to service you, even if you're lugging lots of things. You can deposit your luggage first and check-in later though.

10/10

Exceptional

23 Oct 2018

Cindy

Very memorable and comfortable stay

Super good amentities, food and service.

Partner

8/10

Excellent

11 Oct 2018

Verified traveler

Good view good variety of dinner buffet very fresh foood must stay when you want to visit shiretoko

6/10

Pleasant

22 Sep 2018

Verified traveler

Room could not connect to wifi, told staff but nothing was done, had to sit outside my room door to surf

8/10

Excellent

26 Aug 2018

Verified traveler

Good value for money

Good place to base for exploring the local area. Buffet type dining with 100s of other guests - some may not enjoy this but there is an option for a more private dinner. Bathing areas are very nice and probably the best feature of the hotel.

Partner

6/10

Pleasant

12 Aug 2018

Verified traveler

The Onsen facility was great! Everything else including service and staff/buffet dinner/room was mediocre. Would stay elsewhere next time we are in Shiretoko.

10/10

Exceptional

25 Jul 2018

Lars Friis

Amazing hotel and great facilities

Great hotel with amazing view over the sea and a great buffet - and then remember to enjoy the huge Onsen.

10/10

Exceptional

01 Apr 2018

Vivian

Great hotel

Great hotel but a bit out of town but within walking distance.

We took the Dinner and breakfast package and was not disappointed especially the dinner!! Glad we did!! Good spread and good quality food especially the snow crab legs, freshest sashimi we ever had and also the tempura was the best I've ever taken. Thought the sashimi quality was good in Australia but compare to this - it's nowhere near it! any fresher and it will have to come straight out of the sea/fish!

Highly recommendable if you love FOOD!

10/10

Exceptional

25 Feb 2018

K

2 nights stay of a family of 3 in Western Annex

The hotel lobby was huge. Room size was decent with ocean views. Huge range of options for dinner buffet and breakfast. Onsen venue one of the biggest I’ve seen. Staff helpful but speaks little English. Plenty of vending machines, shopping opportunities inside the hotel. It was an impressive stay for 2 nights and will certainly come back again.

10/10

Exceptional

21 Jul 2017

Gail

Rooms are very nice, clean and updated. Large onsen. Amazing range of food for the buffet dinner and breakfast.

Family

10/10

Exceptional

11 Jun 2017

Verified traveler

Nice Onsen Hotel

Awesome. Nice hotel and good location. Very good service and large rooms.

Family

10/10

Exceptional

23 Feb 2017

Chong

Good hotel

The hotel is in a quiet location far from centre.

I went in winter so many restaurant r closed, nothing to do at night except onsen.

They provide transportation to the winter event, but I was disappointed the Shiretoko Fantasy was replaced by the blue n green event.. I actually stay there to see it.. But this yr it change. N the green n blue event was not even worth the time to see it.

Food wise, they do have very large selection of food.. But I dun really like it.. I find it kind of junk food with a bit of jap n western style mix.. The way they display the food, not attractive.

10/10

Exceptional

01 Jan 2017

Chin

Great hotel!

It was a great stay! Even though the location is inaccessible via public transport, there were many activities to do within the hotel itself. The onsen was very well maintained, the hotel room was huge and comfortable and the dinner reception was simply amazing, with a huge variety of food to choose from!
Overall very satisfied with this hotel stay.

Family

8/10

Excellent

11 Sep 2016

Steve

nice dinner, nice staff

this time I visit was not so crowded, but dinner was still so good and all staff are so nice.
but in the room, Futon was not clean and carpet was not clean as well.

10/10

Exceptional

08 Aug 2016

Rayshine

Nice comfortable Japanese style hotel at hill

Friendly staff with limited English profecency, great buffet dinner, big sea view room

10/10

Exceptional

02 Jul 2016

Yuki

Great customer services

Our room had a beautiful ocean view and was very clean. Staff was super nice and friendly. They gave exceptional service. Buffet restaurant was huge and had everything. We had such a great time. If you are looking for a place which has both old traditional and modern Japanese hotel, I strongly recommend this hotel.

4/10

Poor

20 Jul 2026

Atsushi

建物は古いが、清掃は行き届いている。
和室の部屋だけなのかわからないが、玄関に椅子がなく、靴の脱ぎ履きに腰痛持ちや、お年寄りは困るので配慮して設置して欲しい。

ディナーバイキングでアルコールが飲み放題
なのは良かったが、海鮮や寿司が想像の遥か下でガッカリ。鮭が有名なのに、イクラも無くて残念。

Self

8/10

Excellent

17 Jul 2026

Wenxin

酒店比较老旧了，但房间空间很大很舒服。位置在山上，但可以打电话叫酒店的车接送。大浴场维护一般，使用的洗浴用品也不是特别好。整体感觉是住过一次就可以了。

Self

10/10

Exceptional

15 Jul 2026

TACHIBANA

夜のバイキングが良かった！

10/10

Exceptional

11 Jul 2026

Sanghwa

서비스 훌륭하고 식사도 다양함 내부 인테리어 및 편의성 좋음

Self

10/10

Exceptional

07 Jul 2026

yoshio

朝食・夕食ともにビュッフェが最高！
種類が多くたべきれなかつた。部屋も広くて使いやすく次回もここにしたい。

Partner

10/10

Exceptional

01 Jul 2026

akito

朝食　夕食も美味しい　部屋も広くて眺めもいい　ウトロでおすすめのホテルです

Friends_and_family Friends

8/10

Excellent

28 Jun 2026

SEIICHI

特にない

Partner

10/10

Exceptional

28 Jun 2026

Cheong

Its great and delicious food

Friends_and_family Friends

10/10

Exceptional

30 May 2026

JUNKO

設備内のお土産屋さんが充実していて、ゆっくり購入できて良かった。
お風呂も食事も広いお部屋も大満足でした。

Self

8/10

Excellent

23 May 2026

Amity

Onsen facilities are good. Dinner and breakfast buffets are of a large variety of food. Room is a bit small for 3 adults.

Friends

6/10

Pleasant

09 May 2026

Tomoe

私の中では朝ごはんレベルは中の上くらいでした。
施設が大きいからか沢山の人で
混んでいました。
部屋は綺麗で広くて過ごしやすかったです。

Self

8/10

Excellent

20 Mar 2026

Shuetsu

ウォシュレットが弱い

Family

10/10

Exceptional

16 Mar 2026

Ayumi

フロントスタッフが早口で年配の方は聞き取りにくいかもしれません
角部屋だった為、景観の素晴らしいこと
広くてゆったり出来ました

Family_with_children

8/10

Excellent

01 Jan 2026

?

全体としてよかったのですが、部屋の羽織はクリーニングされたものが良かったです。

Leisure Family_with_children

10/10

Exceptional

30 Nov 2025

Chien-Yu

食物非常美味

6/10

Pleasant

31 Oct 2025

Verified traveler

客室は綺麗で広くて良かったですが、バイキング形式の食事は美味しくなかったです

Leisure Family

10/10

Exceptional

20 Oct 2025

Sayuri

良かった

10/10

Exceptional

12 Oct 2025

Hiroki

デラックスツインに泊まりましたが設備が豪華で綺麗なので大変くつろげました。

また、レストランの店員さんがハキハキしておりいいホテルでした

Leisure Family

8/10

Excellent

09 Oct 2025

mieko

広くて清潔で、大変快適に過ごせました
ありがとうございました
スタッフの方々も笑顔で対応して下さり、
気持ちよかったです
ありがとうございました

Leisure Family

10/10

Exceptional

25 Sep 2025

Yiing-Jang

大浴場有多種按摩浴池，一泊二食晚餐與早餐都非常豐盛，餐廳景觀佳。

Partner

10/10

Exceptional

22 Sep 2025

Sachio

食事が良かった。バイキングで海鮮丼があり、美味しいイクラ、ホタテ、鮭が食べられて良かった。

Leisure Partner

10/10

Exceptional

19 Sep 2025

nathalie

Très bien

Très grand hôtel, point de base pour visiter le parc national de Shiretoko. Chambre côté west wing de type japanese western style. Chambre très très spacieuse avec vu sur la mer et le coucher de soleil. Très très propre, bien agencée . La literie est confortable et la chambre bien insonorisée.
Les bains public tres propre et très spacieux. Plusieurs bains et bains à remous dont un a l' extérieur pour admirer le coucher du soleil de l' extérieur. Le buffet dîner est surprenant. Il y a beaucoup de choix (japonais, western, chinois) soft bière et alcool a volonté. Un coin dessert en tout genre disponible! Le buffet petit déjeuner n est pas aussi fourni mais bien fourni (western,japonais,chinois et des fruits!?)
Très bien pour les familles également

Partner

10/10

Exceptional

16 Sep 2025

TAKASHI

満足です。

Leisure Family

10/10

Exceptional

12 Sep 2025

TOSHIAKI

風呂が豊富で何度も楽しめました。
風呂場が広く快適です。
温泉がありますが、通常の風呂と温度が低く長く浸かれる風呂と露天と種類豊富です。露天で残念なのは位置が低く海が遠いので、電柱やアパートが目に入り海が遠くに見えます
ジャグジーに電気風呂、サウナに水風呂と好みの施設が見つかると思います

Leisure Family

10/10

Exceptional

09 Sep 2025

KAZUE

文句なし

Leisure Family

10/10

Exceptional

03 Sep 2025

Miwa

夜ご飯がお気に入りで、3回目です！！！

Partner

6/10

Pleasant

03 Sep 2025

kinji

食事が良かった

8/10

Excellent

01 Sep 2025

Mitsunaga

先ずは初日のホテル到着時(20:40ぐらい)、フロントには誰も居なく、コンシエージも誰も居ない。荷物を自分で台車に乗せて、ロビーに置いておき、車を駐車場に移動。その後フロントでベルを鳴らしてチェックインは済んだが、荷物は台車に載せたまま自分で部屋へ運ぶ。(自分はこれは特に問題無し)
その夜は上の階からの騒音に悩まされ、夜中に就寝。食事(朝食、夕食)は全般的に◯。
部屋の清掃は1日おき。(これも自分は問題無し)
初日に間に合わなかった夕食分はしっかり返金頂きました。
総合点は80点。

Leisure Family

10/10

Exceptional

27 Aug 2025

Nobuyuki

海沿いの部屋で、窓一面の眺望が、すばらしい。
レストランマルスコイでの、夕食のバイキングは種類も多く、美味しく、フリードリンクであったこともよかった。

Leisure Family

10/10

Exceptional

26 Aug 2025

Chie

部屋もお風呂もバイキングもどれをとっても最高でした。素晴らしい夕日もみることができました。このホテルにして本当に良かったです。また、泊まりたいです。

10/10

Exceptional

17 Aug 2025

TAKAHIKO

建物は相応の築年数を経過していると思われますが、全体的に必要な改修は実施済みで、また清掃や管理がしっかりと行き届いており、滞在中不快な印象を受けることはありませんでした。
滞在した部屋の設備も水廻りも最新の設備に改修されており、非常に快適に過ごす事が出来ました。
大浴場内もスロープや手すりが多数設置されており、バリアフリーの面でも優れてる印象を受けました。
自動販売機も種類が豊富で、氷を提供するマシンも設置されており満足度が高かったです。
レストランで提供された食事も美味しく、メニューも和洋織り交ぜて満足のいく内容でした。
全体的に大きな不満が感じられない程、過去に利用した幾多のホテルと比較しても大変素晴らしいホテルだと感じました。
唯一、気になる点としては駐車場が玄関正面に低い部分と高い部分とに２層になっており、高い部分に停めた場合、正面から階段を上り下りしなければならず、脚の弱い方には若干酷かなと思ったのと、ホテル正面にある閉鎖された施設の外観が古びており、窓から建物の内部が透けて見えるのですが、乱雑に積まれた不要品の塊が視界に入ってきて、少し不快な気持ちになるので出来れば目隠しなどで室内が見えない様にして貰えると良いのではないかと感じました。

Leisure Family_with_children

8/10

Excellent

14 Aug 2025

Satoshi

バイキングのお料理は美味しかった。
アイヌに由来する品もあり、考えてますね。

Leisure

10/10

Exceptional

12 Aug 2025

Hitoshi

夕食は外で取りました。
朝食は施設内のバイキングでしたが、食べ物、飲み物、デザートと非常に充実していました。
夕陽が見れる部屋でしたが、日の入りには間に合わず、日の出が見れない部屋、夏の時期は海からの日の出は無理でした。
部屋から見る景色が良く、非常に満足できました。