Name: Days Inn By Wyndham Ruidoso Downs
Address: 26150 Highway 70 West, Ruidoso Downs, 88346, US

10/10

Exceptional

02 Aug 2026

Denise

Booked this hotel last minute. When my husband and I entered the room, we were surprised on how nice the room looked. We had no problems during our stay.

4/10

Poor

12 Jul 2026

Troy

This is a place to stay as a last resort not a place to relax. Front desk lady is nice tho and very friendly.

Partner

8/10

Excellent

02 Jul 2026

Aliyah

The stay was overall nice and clean. It was definitely nice to just stay inside all day. Air conditioning was great. Microwave and fridge worked, was able to store leftover food and drinks. We were in town for a Wedding although, the day of, I came to find out that the blowdryer wasn't working and the iron was a little dirty with previous burn marks even with a little cleaning it left little black marks on our white dress shirts. All and all, was a good stay despite the little things that went wrong. Would definitely stay again!

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Cynthia

We checked in, the owner or manager at the desk was very friendly, we got to our room and floor in our room was kind of like tile but the pattern you can't really tell if the floor was clean, however I could see mop marks and it didn't feel clean so after swimming of course we tracked some water in, so I got a towel to dry the floor and of course you just throw the towel down, and clean up the water and it was so dirty on the towel .. I called Expedia and they said that someone at the front desk would help me. So I called the front desk at first it did not go well, I told her to come down and see for herself. She came in. At first she was not friendly about it. So, she said you want to change rooms OR do you want me to have someone clean it? I said just have somebody come in the morning cuz it was already 10:00 at night. The maid did show up after we left for a few hours the floor was very clean and we enjoyed the rest of our stay. The air conditioning works extremely well. One more note, the breakfast is continental.

10/10

Exceptional

28 Jun 2026

Michelle

Room was clean bed was comfortable! Pool was refreshing and hot tub was so relaxing. My kids and I had such a great weekend stay! Definitely will be returning! Thank you!

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Isaac

Dont show up early unless you want to pay an extra fee (roughly worth a tank of gas, since i cant post the amount) and the waffle maker was grimey.

Family_with_children

8/10

Excellent

24 Jun 2026

Anita

Bathroom was a little dirty.
Tv did not work to well could not watch tv.

Self

10/10

Exceptional

24 Jun 2026

Jessica

Easy access to everything in Ruidoso, staff was nice and rooms were nice.

Partner

10/10

Exceptional

21 Jun 2026

Karen

Room was very clean

4/10

Poor

21 Jun 2026

Tracey

The room was not very clean. Bathroom corners and floor was filthy. There were even bugs crawling around. Pool wasn’t very clean or well maintained. No lighting or air in pool area. Breakfast was very limited and if you weren’t there early then you didn’t get anything. No bagels or anything hot. Would not stay here again!

Friends_and_family Family

6/10

Pleasant

20 Jun 2026

Carrie

The breakfast was limited & the room was not that clean. We found several bugs in the room (still alive). The air conditioner was very noisy & ran all the time. We did not use the hot tub or pool, due to cleanliness of the facilities.

Family

8/10

Excellent

19 Jun 2026

William

Supper nice new owner and staff working hard to improve this motel

Business

10/10

Exceptional

15 Jun 2026

Sonia

Had trouble checking in and the staff was patient and helpful. Room was clean and bed was comfortable

Partner

8/10

Excellent

14 Jun 2026

TIM

Days Inn Staff were helpful. Cesan helped us with the TV & remote & finally got it to work. The 3 pillows were way too stiff! It would be nice to have 2 hard pillows to watch TV & 2 soft ones for sleeping. The bathroom shower wall, by the faucet was orange in the grout lines & needed a good bleaching. Otherwise, everything else was clean. The continental breakfast was good, fresh muffins, & very good coffee! We didn't try the waffles or cereal. We stayed 2 nights & had to stay a 3rd night on Saturday, however, the daily price was outrageous, $184 plus tax. I felt since we had stayed 2 nights already, with no housekeeping, the price could have been in line with at least the $64, Thursday night price or $138 on the Friday night price. We had to go find a cheaper hotel for the 3rd night, which we found for $100, & it was clean & ok. We were shocked at the Ruidoso, NM, prices for the hotels, food & gas!! The Shell station raised the gas price from Fri to Sat & Sunday from $4.65 gal to $5.65 a gal!! Gouging!!!!!!!!!

Partner

2/10

Poor

11 Jun 2026

Roman

To be completely honest, I would never go here again. The restroom smelled the whole time. I was there like sewage there was bugs everywhere the floor was not clean at all and the maintenance on the property is terrible. Do not recommend at all. and the lobby smell like peer wasabi.

Partner

10/10

Exceptional

10 Jun 2026

Blanca

Muy cómodo bonito limpio

2/10

Poor

10 Jun 2026

BARBARA

The staff were attentive but facility needed more cleaning also bathroom floor was dirty also breakfast was horrible the only options were waffles, white toast and cold cereal which I eat none of this overpriced for stay

Family_with_children

2/10

Poor

07 Jun 2026

Brian

Room was filthy, floors were dirty like they haven't been cleaned in weeks. Staff didn't want to give us clean towels the next day. Poor experience.

Family_with_children

8/10

Excellent

01 Jun 2026

Jessica

The male maid/groundskeeper was very friendly and helpful!

Partner

8/10

Excellent

01 Jun 2026

Patricia

Staff was very nice

Friends

8/10

Excellent

31 May 2026

Magdalena

Clean room. Staff was friendly.

Family

4/10

Poor

25 May 2026

Gustavo

Continental breakfast should have been better than what was offered.

Family_with_children

10/10

Exceptional

17 Apr 2026

Sonia

El cuarto estaba renovado con un aspecto de limpio y nuevo. La cama súper cómoda. El baño limpio y me encantó que había piso en lugar de alfombra eso para mí es un gran plus.

Family

8/10

Excellent

10 Apr 2026

Carlos

The only chair in the room was old and dirty. I did not use it but worked on the bed. Otherwise the room was nice, clean and looked new, but that chair was nasty, replace it.

Self

10/10

Exceptional

02 Apr 2026

Christina

Clean room

Partner

4/10

Poor

24 Mar 2026

BERNADETTE

This hotel is old and tired. Their “breakfast” consisted of stale mini donuts & some old fruit. Guests were so loud and ran around banging on doors all night, screaming from the indoor pool area. Nothing looks maintained. Seeing a huge cigar burn in the tub didn’t look nice and even the trash cans had crap all over them. No grass anywhere just trash and rocks. Not ideal.

Pet

2/10

Poor

23 Mar 2026

Paul

Run down hotel. Floors were dirty, restroom had water coming out of the floors when you would walk on it. Definitely wont be staying there again

Partner

2/10

Poor

22 Mar 2026

Michelle

The room had broken stuff they moved us to another room the Tv was dark and the toilet was not clean bugs along the wall dead I would not stay they’re again breakfast was not anything that I expected for what I paid for the room was not worth it at all The Guy that check us in was great

Partner

6/10

Pleasant

21 Mar 2026

Lionel

no concerns about this property. it was average.

Family_with_children

10/10

Exceptional

20 Mar 2026

Andrellis

Great stay overall

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Rebecca

Shops nearby very convenient.

Family_with_children

10/10

Exceptional

02 Mar 2026

Sandra

Pool area needs maintenance. Bathrooms at pool area were dirty.

10/10

Exceptional

14 Feb 2026

Maria

Clean and courteous staff. Restaurant in same parking lot

8/10

Excellent

12 Feb 2026

Cameron

Very efficient check-in, check-out, clean rooms, very good price/benefit ratio

Leisure Friends

10/10

Exceptional

04 Feb 2026

Patricia

Great place to stay, loved the jacuzzi

Leisure Friends

8/10

Excellent

02 Feb 2026

Dinah

Only one problem. The heater was not working properly. But overall we love staying here when visiting our family. Staff is great.👍😃

Friends_and_family Family

8/10

Excellent

24 Jan 2026

FERNANDO

.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Donna

Room and easy check-in

Friends_and_family Family

10/10

Exceptional

22 Jan 2026

Moira

Room was really nice for the price! We enjoyed our stay.

Leisure Family

8/10

Excellent

18 Jan 2026

Jeremy

Room was clean and beds were very comfortable.

Friends_and_family Family

10/10

Exceptional

17 Jan 2026

Victor

Nice clean, good staff and quiet

8/10

Excellent

14 Jan 2026

Clarence

Stay was nice and comfortable. Check in clerk was nice. Was a loud generator in the parking lot being used by a nearby business. Would stay here again.

Leisure Self

10/10

Exceptional

04 Jan 2026

Kytzia

Great place

Leisure Family

8/10

Excellent

02 Jan 2026

Juan

Clean rooms,

Leisure Family

8/10

Excellent

29 Dec 2025

Alfonso

Clean room

Leisure Family

10/10

Exceptional

15 Dec 2025

Tammy

Clean Room Love the Waffle for breakfast.

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Erica

It was amazing

10/10

Exceptional

02 Dec 2025

Luis

A plus

8/10

Excellent

30 Nov 2025

Elizabeth

Yes

Friends_and_family Family

10/10

Exceptional

24 Nov 2025

Veronica

The staff was courteous and the room was clean

10/10

Exceptional

19 Nov 2025

Brandy

Was clean!! Staff was great

Partner

8/10

Excellent

28 Oct 2025

Margot

If you need a clean place to sleep the price is right. The service was great, and the people friendly and approachable. It' not very quiet however. We had someone running a motor cycle for ages at 2 am right outside our door.

8/10

Excellent

22 Oct 2025

marquita

We stayed 3 nights. Room was never cleaned. First morning we had the do not disturb sign displayed but could have used a \"freshen\" on day 2. TV Internet went out but the person at front desk took care of it quickly.

6/10

Pleasant

17 Oct 2025

Jesse

Dog poop around property.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Damien

Friendly staff and nice remodeled rooms !

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

LUIS

Nice and clean. Big rooms with nice TVs

Leisure Partner

6/10

Pleasant

30 Sep 2025

George

No housekeeping was provided. I stay there 2 nights and room was not cleaned

10/10

Exceptional

29 Sep 2025

Justin

Had a great stay. The guy even helped me print out some paperwork I needed to get completed for the JOB!!!

Partner

4/10

Poor

21 Sep 2025

Alberto

Was not that great

Shower didn’t have any pressure and the shower head was broken . There was no hand soap at the sink . The remotes for the tv didn’t work , had to go to the front desk for a new one

Partner

10/10

Exceptional

18 Aug 2025

Art

Very friendly clean environment

10/10

Exceptional

17 Aug 2025

Carolyn

Affordable and convenient

Leisure Family

6/10

Pleasant

15 Aug 2025

Elizabeth

Everything seemed to be clean except for the floor, needed a good mopping. Staff was very helpful. We stayed two nights, easy in and out.

Leisure Pet

10/10

Exceptional

10 Aug 2025

Adrian

Comfy, big room, next to main shopping area.

10/10

Exceptional

05 Aug 2025

Kevin

Staff is very friendly and helpful made me feel valued customer

Leisure Self

2/10

Poor

27 Jul 2025

Paloma

The smell of marijuana inside the room was unbearable, and every time a guest smoked marijuana in the hotel hallways, the odor would fill our room again until they stopped smoking. The breakfast was terrible—it was just cereal, sweet bread, and what looked like pancakes. The room where the pool was located had pieces of the ceiling falling off due to leaks, and the pool was full of kids. There were only four chairs to sit on, and the water in what seemed to be the jacuzzi was colder than the regular pool.

This hotel was being used as a shelter for people who had lost their homes in the floods, and we were never informed of this. There were clothes drying on the railing outside our room and many boxes of water outside the reception area for people to take, which made the place look very disorganized.

We contacted Expedia at 10 p.m. to report the situation we were dealing with, and Expedia simply said they would contact the hotel to cancel our room. But that option wasn’t viable—where were we supposed to go at that hour if Expedia wasn’t offering us any alternative accommodations?

For this reason, I do not recommend this hotel or Expedia.

Leisure Family

6/10

Pleasant

20 Jul 2025

David Benitez

Little Disappointing

They guy that checked us in was great. I was just disappointed the hot tub and the tv in our was not working.

Partner

2/10

Poor

19 Jul 2025

Alberto

I didn't like that we couldn't get a refund because we decided that it would be too dangerous for our family to stay at Days Inn in Ruidoso during the flood. On Thursday, July 17, 2025, We got an alert ⚠️ on the way to Ruidoso about possible flooding later that night. We contacted the hotel immediately and attempted to cancel and get a refund because we decided to stay in Roswell due to the possible flooding. The next day we watched the news and Ruidoso had major flooding. Im gald that we decided to stay in Roswell and not risk our safety. Expidia stated that they could not issue a refund due to the fact that Days Inn refused to give them the refund. Disappointed that people would want us to show up for our reservation knowing that the town was under flood watch.

Leisure Family_with_children

10/10

Exceptional

10 Jul 2025

Joaquin

Personal was very kind , can they extend the breakfast time till 10 am . Oh and have waffles.

8/10

Excellent

09 Jul 2025

Billy

Good property.

10/10

Exceptional

07 Jul 2025

dave

Comfy beds

Leisure Friends

8/10

Excellent

02 Jul 2025

Heather

Loved the color in the rooms and the spaciousness. The pool and spa were also nice, but the spa hours were a bit short. The room was pretty clean, but high touch areas were overlooked (lightswitches, doorknobs, etc.). Definitely recommend!

Leisure Family_with_children

4/10

Poor

02 Jul 2025

Jose

Too much noice at the property.

Leisure Partner

8/10

Excellent

28 Jun 2025

Terry

Located in center of all the places I wanted to visit.

Leisure Partner

6/10

Pleasant

23 Jun 2025

Joaquin

Didn't feel safe

Room was updated, but floor was dirty and the AC was off upon firstentering room which gave a stale smell and warm room. The inn itself is old and the smell of weed from outdoor users penetrated our room. Didn't feel safe.

Friends_and_family Family

6/10

Pleasant

06 Jun 2025

Connie

The place was nice enough—clean, very friendly staff, however, it was definitely not what I expected! I asked for a room for 5 and was given a room with two queen beds. There was no place for the 5th person to sleep, so one of the boys slept in the car the first night until we went and bought an air mattress for the other two nights!! Also, I paid y’all $659.35 for the reservation then when I checked in, the girl thought it hadn’t been paid yet, so she charged me $528.36. I was refunded the $538.36 but was very upset to know y’all charge that much more for the same reservation!! My complaint is not with the motel—it is with Hotels.com. I use your company very often and never realized how much I was getting screwed around!! I will not be using it anymore—I will make my own travel reservations!!

Friends_and_family Family

10/10

Exceptional

03 Jun 2025

Jamarkus

Good

4/10

Poor

03 Jun 2025

Sierra

I was placed in the handicap-accessible room, even though I paid for the king suite. There’s a price difference between the two, and I feel like I was overcharged and taken advantage of.
The tv would turn on at all hours of the night causing my sleep to be disturbed continuously. This wasnt happening during the day. I felt it was on purpose to harrass me.
I dont believe ill ever stay with Wyndham hotels again becasue I have had problems with these hotels in the past as well every single stay at a Wyndham hotel serves for complications. Now i request a refund of the price difference in the rooms. Since i paid for a kings suite. I expect a refund in price difference at the very least.

Business Self

8/10

Excellent

25 May 2025

Kevin

Hotel location was good! Hotels was nice & clean, people friendly. They allow pets but my only negative was they didn’t have a place too walk them.

Friends_and_family Family

10/10

Exceptional

20 May 2025

Sergio

Very happy with our stay no complaints.

Partner

6/10

Pleasant

15 May 2025

Roshana

I really appreciated the friendliness of the staff during my stay — everyone was welcoming and helpful, which made a great impression. However, there were a couple of concerns I’d like to share.

The most significant issue was the noise level from neighboring rooms. Unfortunately, I was unable to sleep due to loud disturbances late into the night and again early in the morning. Around 3 a.m., an alarm went off in a neighboring room. While I appreciated the prompt response from the front desk — staff did come and address the situation — the guests remained awake and active, which continued to disrupt my rest throughout the night.

Additionally, I had some concerns about cleanliness. Upon entering the room, there was a strong chlorine odor, particularly in the bathroom, which made it difficult to breathe comfortably. The bathroom itself also had an aged smell. Some towels had visible stains and did not appear clean, although one towel was in good condition.

On another positive note, breakfast was thoughtfully arranged with a good variety of options, and once again, the staff was consistently kind and attentive.

Leisure Friends

8/10

Excellent

12 May 2025

Stephen

Wasn’t a bad property, very very clean, hard wood floors get pine sol, very strong disinfectant.

Business Self

10/10

Exceptional

10 May 2025

Keith

Property is centrally located to the places I was visiting and was extremely easy to get around town from

Business_and_leisure Self

10/10

Exceptional

10 May 2025

Maria

Cozy and nice stay

8/10

Excellent

03 May 2025

Rogelio

No downstairs room

Leisure Partner

10/10

Exceptional

03 May 2025

sandra

Sam was incredibly helpful at check-in.
We got in at 11pm, half the parking lot was blocked for resurfacing and there was no access to handicap parking.
Sam came out to help find where to park, and gave us a room on 1st floor close to our car. I was a little exasperated and Sam was very calm and helpful. He is an asset to your night staff.
Thank you.

Partner

10/10

Exceptional

22 Apr 2025

Leslie

Great room for a great price!

Large, nicely remodeled room and a convenient location to shopping and dining(thought not right in the downtown area). We really enjoyed the large screen TV(I think 65\"?), comfy, king sized bed and separate living area. This was a very nice room for the price!

Partner

10/10

Exceptional

20 Apr 2025

NANCY

Love the room size, king size bed mattress was really comfortable. Breakfast didn’t have too many options to choose from but it was ok. The only problem was parking. Parking lot too small for hotel and restaurant. We had a problem with people upstairs that were stomping like elephants at 1 am but the front desk attendant was very helpful and he quickly responded and solved the problem. Thank you so much for that.

Leisure Pet

10/10

Exceptional

18 Apr 2025

moises

Everything was good

Leisure Family

8/10

Excellent

30 Mar 2025

Tracey

Very nice renovation, water pressure was not great but plenty of hot water! Staff were friendly.

Leisure Family

8/10

Excellent

29 Mar 2025

Guadalupe

Estuvimos agusto en todo momento gracias .....

Business

8/10

Excellent

24 Mar 2025

Verified traveler

It was good but didn’t enjoy getting further assistance due to a bathroom door locking. Brought it up to their attention but they seemed unbothered

Friends_and_family Family

10/10

Exceptional

23 Mar 2025

Juvonna

Rooms were very comfortable and clean. Best mattress I've ever slept on. Im very picky and this was a pleasant stay. To check in up to check out time everything went very smoothly and all employees were professional, friendly and attentive.

Friends_and_family Family

8/10

Excellent

21 Mar 2025

APRIL

Clean room, great lighting inside and out. Parking was available. Staff was pleasant. Brefas was good other than the coffee was not brewed but a machine dispenser which I was not pleased with.

Leisure Family

8/10

Excellent

21 Mar 2025

Sylvia

Ruidoso in winter

Short little family trip to get away. Hotel was clean, availability was short notice they accommodate my stay smoothly. Free breakfast is a plus when traveling with kids. Pool was warm and hot tub was great to relax in... great place to stay for a last minute getaway. We even got to see snow flurries

Friends_and_family Family

8/10

Excellent

16 Mar 2025

Gabriel

Family of 7

Traveling family of 7 they have only one conjoined room which is connected to a one standard bed that is accessible unfortunately. The kids enjoyed the warn pool and hot tub. Unfortunately for me the beds were to soft for my liking. Everyone else was comfortable.

Friends_and_family Family

8/10

Excellent

14 Mar 2025

Laura

Nice

6/10

Pleasant

14 Mar 2025

Hector

They never cleaned our room and had to get more coffee because they never cleaned our room or do the beds.

Leisure Partner

2/10

Poor

10 Mar 2025

Mia

Had hair in the bed in BOTH rooms we reserved and one of my towels had black stuff on it . I booked a King bed preferably on ground level because my mom is a disabled amputee and the gave me a twin bed and still charged me for the king room when I went to complain about it I was told they gave my room to someone else because he was handicapped which my mother also was.

Leisure Family

2/10

Poor

10 Mar 2025

Lucille

It was dirty, smelled and not a comfortable stay. When asked for a refund , it was denied . I didn’t stay there.

10/10

Exceptional

24 Feb 2025

Ozeias

Great and comfortable place