Name: Grand River Hotel
Address: Grand Valley Way, 221, Parachute, 81635, US

10/10

Exceptional

16 Jul 2026

Kathy

Friendly desk staff, Paul.
Breakfast was running late. Waffles were lumpy and coffee weak. The breakfast room was HOT.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Grant

This is a nice place to stay. It was a far cry from luxury, but the staff was nice, everything was clean, and the price was right. If you are looking for creature comforts, keep looking, but if you are looking for a safe, quiet, clean place to stay, I recommend it.

Friends_and_family Family

4/10

Poor

14 Jul 2026

Alan

Room had strong sour smell. Breakfast area was not clean. Waffle batter was spoiled.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Carole

This place was really extra nice. Nice rooms. Nice entrance. Great location.

Partner

10/10

Exceptional

12 Jul 2026

Cynthia

The room was clean and pool was clean

Partner

10/10

Exceptional

12 Jul 2026

george

Very clean and affordable hotel to stay, will always be on my list

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Lorraine

Outstanding service with genuinely great staff. Would give them 11 out of 10 for value and will definitely room there again

Family_with_children

2/10

Poor

09 Jul 2026

Kim

The first room ... the bathroom hadn't been cleaned. It looked like someone had vomitted in the sink and all over the toilet. The second room ... the door wouldn't lock, when I went down to the front desk I was told that the maintenance man had already gone home for the day ... I did get moved to a third and final room, where we did spend the night. Other issues, an elevator that might work-if someone hit the door hard, mold in the shower, peeling wallpaper throughout the room, a broken window, and an unappetizing looking breakfast that I didn't see anyone partake of. Would not stay here again myself, nor recommend this hotel.

Partner

10/10

Exceptional

08 Jul 2026

Himanshu

We loved this place! Property is at great location. however it need some maintenance. but overall we felt safe in this property. Parking was easy.

Friends_and_family Family

8/10

Excellent

07 Jul 2026

Niva

Clean room and spacious

Self

6/10

Pleasant

06 Jul 2026

Pranav

Clean room, smoking smell in the lobby, staff was very helpful, breakfast was a disaster, room amenities were nice.

Family_with_children

6/10

Pleasant

06 Jul 2026

Maribel

There could be some upgrades especially with the elevator. Breakfast also could be improved. The room was nice and the shower was really elegant. Staff also very kind.

Family_with_children

6/10

Pleasant

03 Jul 2026

MAEANN

First off the elevator was broken. They had to start it from the first floor for you in order to use it.
Breakfast with another thing altogether they had bagels, no cream cheese, bread, no butter at all whatsoever we even asked and they said they didn’t have anything no jam so I don’t know what you were supposed to do with the bread.

I would never stay there again.

Family_with_children

8/10

Excellent

01 Jul 2026

Ann

It was clean, safe and quiet. No shampoo in the room.

Partner

4/10

Poor

30 Jun 2026

Terry

Room was dirty. Had to have someone come clean . No coffee for coffee maker. No ice container. Had to get ext day. Elevator was broken.
Very disappointing

8/10

Excellent

27 Jun 2026

Lacey

We got an upgraded room for free. Pool was great, not too chloriney

Friends_and_family Family

8/10

Excellent

27 Jun 2026

Luke

9.5/10 experience. They had free breakfast with actual eggs. Most places use cheap powdered eggs. Excellent view, lots of wild life just roaming about. Only complaint was the pillows! Ya definitely want to bring your own pillow as the ones they provide are fairly mediocre.

Friends

10/10

Exceptional

27 Jun 2026

YING-CHIEH

This is a nice hotel. The room is big, clean, and quiet.

Family_with_children

10/10

Exceptional

26 Jun 2026

Victoria

Clean and comfy! Great value for the price paid.

4/10

Poor

26 Jun 2026

Ashleigh

Apparently the room we booked was reserved 12 times through Expedia and hotels, so we had no where to sleep for the night and had to drive to the next town to find somewhere else to stay.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Victoria

Clean and comfy room. Comfortable stay.

Partner

4/10

Poor

25 Jun 2026

Lindsay

Poor. The front desk is a complete mess, a circus. Wifi spotty. Basically zero breakfast. Room was OK, value is OK.

Self

10/10

Exceptional

24 Jun 2026

Cynthia

Rooms were clean. Breakfast had a variety of foods and pool was nice.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Lauren

Paul was extremely nice! Thank you! Great value!

Family

10/10

Exceptional

22 Jun 2026

John

Clean and affordable!

Self

2/10

Poor

21 Jun 2026

Kathy

Run down and dirty. Breakfast room was filthy with very little to offer and I wouldn’t have eaten anyway. Coffee was weak with no creamer. I don’t recommend this hotel at all!

Partner

4/10

Poor

20 Jun 2026

Misty

The bed was very hard and uncomfortable. The WiFi does not work. We had two rooms, and one room’s air conditioner didn’t work. The temp got up to 80 overnight. They did replace it but not until the next day. The breakfast was not good. The eggs and sausage they served were gone by 8 even though breakfast is supposed to last until 9. I would not recommend staying here.

Family

2/10

Poor

20 Jun 2026

Flemcy

They cancelled on us last minute and didnt bother to notify us at all

Friends

8/10

Excellent

20 Jun 2026

Joy

Elevator was not working. Difficult for a person with a heart condition (which i had informed hotel when making reservstion) to walk 3 floors to the room. Seemed to be working next day but staff said it was \"iffy\". The elevstor should NEVER be \"iffy\" for a 3 story hotel.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Enes

It was a good experience

Friends

6/10

Pleasant

18 Jun 2026

Teddy

Front desk staff was friendly and professional. The place smells a little. In my room, everything worked properly but showing its age.

Self

6/10

Pleasant

17 Jun 2026

Bob

The room was quiet, clean and good-sized, but the rest of the place left a bit to be desired. The elevator was out of order, the restaurant advertised on the signage in front of the hotel was closed permanently. The “free breakfast” was free, but pretty meager. The WiFi was so intermittent to be non-existent.

Self

4/10

Poor

17 Jun 2026

John

We booked on Hotels.com and drove an hour to the hotel. When we arrived they said they didn't have room for us as well as two other parties. I have not had this happen before, but someone needs to focus on how they are doing their bookings with \"third party\" agencies that fill their hotels.

8/10

Excellent

16 Jun 2026

rosa

The hotel was fine. Decorated really nice. You could tell it was an older hotel, but they were trying. Staff (Paul) was super friendly and nice. The breakfast was ok, it did have eggs, sausage, waffles, some pastries… but everything just looked kind of sad. At one point the place smelled like weed, but I guess it is Colorado.
I’m pretty sure some people were living there, not the owners. When we were leaving they were in there cars, but they looked broken down and like they were a fixture at the hotel. It was fine especially for our use, but can’t pinpoint what was off about the place. For an one night stay, it was great.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Robert

Elevator problems

Self

6/10

Pleasant

15 Jun 2026

Shelli

Location was easy and staff was very friendly.

Partner

10/10

Exceptional

15 Jun 2026

Samuel

We love this hotel. Always stay here when we're in the area.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Candance

Our room (2queens) were clean and comfortable. The lobby was inviting.

2/10

Poor

13 Jun 2026

Stephanie

This place was awful!! We heard other guests doors the whole night which is not easy with kids and traveling across country. Our one bed had dirty sheets and no one offered to get us different ones so needless to say we were down one bed as well. No sleep if you stay here and others have a room as well.

Friends_and_family Family

4/10

Poor

13 Jun 2026

jason

Me & my daughter have stayed here 2 xs a year always has been a nice place . 930 PM 6/12/26 called to confirm hotel reservation & asked about hot breakfast we having sausage eggs etc .
We got to the hotel went inside 14 min no front hotel host said hello several xs looked down the hall ways . I called the hotel phone # guy came in from around back said he was eating dinner .Took another 15 min to get a room said he doesnt have any rooms finally found our reservation 30 min total get a hotel room key.
I live in America & except to have a hotel host have some what good English to understand him I never try 2 be rude but this was nuts you need translator to figure out 75% of his ability to talk to customers.
Room 122 has some type of fragrence smell I was sneezing non stop very bad.
The nail on coffin 4 us was the worst hot breakfast we ever had & I travel non stop we walked in there no eggs no orange juice 3 bagels hard as rocks no sausage no nothing..Last aug this hotel was awsome some how things change maybe new owners ? The western slope is next door & was $20 cheaper that will be where we stay next time we just had good times here in the past with a nice little breakfast!
I check out leave our room go to the front lobby no hotel host?? 10 min I go aroumd the corner to the laundry room guy very nice knocks on door he comes out looks like he been asleep who nos I want a receipt he could figure out how 2 print 1 10 min later gives me copy of credit card slop half torn.

Partner

8/10

Excellent

12 Jun 2026

Marissa

Good option for a good price for a place to sleep on a trip. Beds were a little hard. Overall, no complaints.

Friends

4/10

Poor

11 Jun 2026

Linda

Problem with elevator

Family

10/10

Exceptional

11 Jun 2026

Hector

Very clean rooms and bathroom, easy check in a great place to stop at if you’re traveling.

Family

8/10

Excellent

10 Jun 2026

Marcy

Everything was fine

Family

2/10

Poor

10 Jun 2026

Kathryn

The beds were mostly clean, the runners on top of the covers at the foot of the bed were dirty. The grout in the shower looked disgusting, the carpets were all stained up, and the room had a weird smell. The beds were definitely old and very uncomfortable. The elevator kept breaking down and wouldn't move. The staff just said to push the button harder but it didn't do anything. The alarm would go off and eventually the door would close and eventually the alarm would stop and it would go up. No inspection certificates shown in the elevator, so who knows when or if it was last inspected. The breakfast options were honestly sad. One food item was not refilled, so we don't even know what it was, there was scrambled eggs and shriveled looking sausage as the hot options, and carafe of orange juice and milk available. The hotel is very much outdated and in need of serious remodeling and upgrades. No outlets near the beds at all. No USB, and a very old power strip was used for the appliances in the room. The staff was not very warm or friendly, just very blah. It was the cheapest option, and now we know why. The walls were also very thin and you could hear everything in the halls, and feel when the neighbor bumped the shared walls. Fine place to stay if you simply want a place to sleep that's safe and fairly clean enough. But if you have back issues, and/or need to use an elevator - just stay away.

Family_with_children

8/10

Excellent

10 Jun 2026

Steve

The room was clean, the bed was comfortable and the staff were friendly and helpful.

Family_with_children

8/10

Excellent

10 Jun 2026

Michael

I was really surprised at the cleanliness and appointments in the room and rest of the Hotel.
I didn't expect that for what I paid. I have been so disappointed with IHG routing me to old, stale, or under construction/remodeling hotels recently.
The ONLY negative thing is that breakfast was to be open at 6am and still wasn't ready at 6:20 and I had a schedule to meet, so I had to get some food at the nearest fast food restaurant.

Self

10/10

Exceptional

10 Jun 2026

Sandra

We had beautiful view of the Colorado river from our window.

Partner

10/10

Exceptional

09 Jun 2026

Helen

clean, convenient location

Self

10/10

Exceptional

08 Jun 2026

SHANNON

This was a very pleasant surprise in a hotel. I booked it totally based on price and reviews, as I only needed a place to sleep while getting from point A to point B. Check in was the easiest process of any of the places I stayed on this trip. The front desk staff was friendly and helpful. Everything was decorated and looked nice. The room was very comfortable... the bed was great and the pillows were plenteous and supported my head better than most. I got a GREAT night's sleep and woke up happy I stayed here. I would definitely recommend this hotel and would gladly stay here again if every passing through.
Note: This hotel is GREAT if you aren't looking for a location with stuff to do. I asked the guy at the front desk what there is to do in this town and he replied, \"Eat, Sleep, and Repeat\". He wasn't lying... there is a gas station, a dollar store, and like 4 restaurants... that's about it! McDonald's ice cream machine was working when we were there... lol!!

Partner

10/10

Exceptional

08 Jun 2026

Yasmani

Buenísimo

6/10

Pleasant

06 Jun 2026

Whitni

Room was reasonably clean and updated. I stayed 3 nights, and my room was not serviced by housekeeping at all during my stay. This was disappointing. But for the price, I probably would stay there again if needed.

Friends_and_family Friends

6/10

Pleasant

05 Jun 2026

Dale

The breakfast was a joke.

Self

2/10

Poor

01 Jun 2026

Hector

Had the worst trouble getting into the room I booked then I called to let them know I was going to be late for check in just to get there with my kids at 10:30pm to be told the rooms were overbooked and they had no room. Drove an hr away to the next available hotel. Staff wasn't helpful or concerned.

Family_with_children

4/10

Poor

31 May 2026

Philip

I wouldn’t recommend it I think more people live in the hotel than travelers I skipped the shower. It was so nasty when I got to my room to put my items in the Refrigerator. There was old food left over from who knows win. It was disgusting. When I pulled the sheets down to go to sleep there were hairballs in the sheets.etc etc …

Self

8/10

Excellent

31 May 2026

Amber

Rooms smelled like mildew. The coffee for the breakfast seemed a day old. Like they used the same pot of coffee from the day before. Warm, not hot.
Rooms were clean and bathrooms. Lobby bathrooms too. Pool was nice and staff too. Liked that the eggs were not egg beaters.

Friends_and_family Family

2/10

Poor

30 May 2026

Roni

Terrible staff not on the property they were high looks like they were having a party in

6/10

Pleasant

30 May 2026

Diana

It was a right stay

Family_with_children

2/10

Poor

30 May 2026

Danelle

We had a reservation, but when we arrived there were no rooms available. We waited in the lobby for like 20 minutes before he told us there were no rooms available. We had to go to another hotel and pay twice as much.

Family

2/10

Poor

26 May 2026

Xiaoze

A total mess of management. Booked one month ahead and cannot check in due to overbooking. Seems to be some rookies who didn't understand the booking process and messed up. The front desk is quite indifferent and just asks us to contact the booking platform to make up for their own fault.
Apparently running a hotel here means accepting reservations you have no intention of honoring, then acting surprised when guests show up expecting a room. The booking system is treated like a suggestion. The customer is treated like a complaint. And the actual problem somehow becomes someone else's job to solve. Impressive level of dysfunction, genuinely.

Family

8/10

Excellent

26 May 2026

andres

It was good for the price

10/10

Exceptional

26 May 2026

Ethan

Steal of a deal

4/10

Poor

25 May 2026

Lori

I would not recommend staying here. They claimed they did not have my reservation even though I showed him my booking and confirmation number. They had no vacancies and he said, “not my problem.” After some arguing he gave me my room, but charged me an additional $40. My aunt was also staying there and they claimed to not have her reservation either. She had called and made her reservation. It was really shady. After I checked in I got the confirmation from hotels.com so they obviously did have it. I think it was so they could charge me more. There was also a funny smell in our room. The breakfast buffet only had about one scoop of eggs left and no coffee. This was at 7:30 in the morning and it is supposed to go until 9:00.

Friends_and_family Family

8/10

Excellent

25 May 2026

Mark

Nice room for the price. Staff was nice. Would stay again.

Partner

8/10

Excellent

25 May 2026

Peter

Very nice, newly renovated hotel at an excellent price. Staff were helpful and friendly, especially Paul on the front desk.

Partner

8/10

Excellent

25 May 2026

Alisa

Hotel did not have two reservations from Expedia. Friday night gave our room away and we had no where to stay. 2nd reservation we checked in and hotel was at no vacancy status but gave us a room so I think we were given someone else’s room. Call the hotel and confirm after making a reservation through Expedia.

Family

2/10

Poor

24 May 2026

JUAN

Esperamos como 5 minutos para hacer check in la taza del baño sucia y la tina del jacuzzi sucia

Partner

4/10

Poor

24 May 2026

Bryan

The room stunk the shower hot water sucked beds were very uncomfortable. No complimentary breakfast like was told there would be

Friends_and_family Family

2/10

Poor

24 May 2026

Natalie

Solo traveler, 68 yr old women. I arrived at the front desk in the early evening to check in and a bus load of tourists had just arrived at the same time. So I left to grab a bite to eat. When I came back, the young man checked his computer multiple times, and then he told me I wasn’t in the system. I was shocked because I had given him my Expedia confirmation email proving my reservation. He said he didn’t have any rooms left and told me to check a hotel down the road. Unfortunately because it was Memorial Day weekend the prices were extremely high for a person walking in, and I couldn’t afford it. I ended up driving 15 miles down the hwy and found a shabby hotel that I could afford but it still cost me more to stay there than my original reservation which had free breakfast and a pool and jacuzzi. I had truly been excited for my stay but ended up in a hotel I didn’t feel safe in. When I told him what had happened to me, the front desk guy at the 2nd hotel told me that sometimes hotels cancel out cheaper reservations because they know they can get so much more for the room on a holiday weekend. I seriously have lost all confidence in both Expedia and the hotel’s reservation system. The first guy told me that I was the 2nd person who he couldn’t find their reservation, but he still had a spare room for them. I was left to solve the hotel’s problem with no help from them at all. What good is making a reservation if there’s no guarantee you’ll have a room once you arrive?

Self

10/10

Exceptional

22 May 2026

Ed

Very nice, well kept hotel with friendly and helpful staff. A nice surprise for a quick stop.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Dalton

You get a very nice room for the price. The front desk staff is nice.

Self

6/10

Pleasant

21 May 2026

Nicholas

I would've scored it higher, but our room had an extremely unpleasant smell. The hotel had no vacancies, so requesting a different room was not an option.

Partner

10/10

Exceptional

20 May 2026

David

I was given a spacious room with to queen beds, a recliner and writing desk, coffeemaker, microwave and refrigerator. The bathroom had a nicely tiled walkin shower and the room had four lamps plus two ceiling lights. All at a VERY affordable price. The property also had a large pool and working hot tub.

Self

8/10

Excellent

20 May 2026

Qun

What I like most is that all bedding is fully changed for every guest.

10/10

Exceptional

18 May 2026

Gabriele

Comfortable and spacious room. Mm

8/10

Excellent

18 May 2026

Anthony

Clean, modern and reasonable rate.

Partner

2/10

Poor

17 May 2026

Fermin

Están muy sucios los cuartos

Self

10/10

Exceptional

16 May 2026

Stephanie

Staff was very friendly. The pool was great.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Yama

Nice staff

6/10

Pleasant

12 May 2026

Jennifer

Bar only carries beer and wine. Very little inventory and choices. The breakfast bar very sparse, items not well placed dried out scrambled eggs, bruised da

8/10

Excellent

10 May 2026

Jeffrey

I stated this hotel twice over the weekend and I couldn’t be happier not only with the room with the pool with the breakfast, but the hotel staff were extremely helpful extremely courteous and extremely friendly. I paid less than $75 for this hotel and I will always stay there.

10/10

Exceptional

10 May 2026

Jeffrey

Very friendly staff clean rooms couldn’t ask for more or better for the price that I paid under $75 oh by the way, the pool and Jacuzzi were awesome. The rooms were big TV was good shower was on .10 out of 10.

Friends_and_family Family

2/10

Poor

10 May 2026

Kassy

They were over booked and I was unable to stay. They recommended I stay next door at Western states inn which was way worst.

10/10

Exceptional

06 May 2026

Kirsten

Very clean and spacious, close to the river, good deal

6/10

Pleasant

06 May 2026

Jumduck

The staff were unfriendly, and the bleak was not ready by the scheduled time, so we were unable to eat it.

Friends

10/10

Exceptional

04 May 2026

Jamie

Really friendly staff, clean and well maintained older standard hotel property. Excellent value for money. Perfect for near highway access and a stopover. Realistically not somewhere for a weeks vacation expecting a resort feel, but really perfect for what it was. Nice large parking lot, no road noise, and reception staff were very helpful and quick. Five stars for all of that, thanks!

10/10

Exceptional

03 May 2026

Douglas

Clean room. Friendly staff. Working on repairs and improvements.

Partner

8/10

Excellent

02 May 2026

Mary

Breakfast could use more help

6/10

Pleasant

30 Apr 2026

Larry

The motel was clean, it's just in need of some upgrades. I believe that they are doing some remodeling now, it just takes time we know. We were disappointed that there was no fresh fruits or yogurt for breakfast.

Family

8/10

Excellent

28 Apr 2026

Brien

Breakfast was lacking.
Room was comfortable and mostly quiet except for the arguing couple across the hall

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Kimberly

Great room for the price! We stayed here while on a 2 week road trip and it was a great place to recharge before heading out on the road! The property was nice overall but could use a little TLC, however the staff will bend over backwards to try and make you happy. My mom didn’t like the coffee included with the breakfast as it was too strong and the manager Paul tried to make her a pot of coffee to her taste. Gas station right across the street and restaurants near by ( not walking distance)

Family

2/10

Poor

26 Apr 2026

Courtney

When we arrived I had to use the phone to call someone to check in, they were obviously asleep when they came to help me, there were wet towels on the floor holding the pool door open. In the morning the breakfast looked like it had been ransacked, was a disaster and when I tried to talk to the front desk they weren't helpful and said that was it.

Partner

10/10

Exceptional

20 Apr 2026

David

Clean room, low rate and good place to stop for the night.

8/10

Excellent

20 Apr 2026

Susan

The staff was nice and the room was nice as well (updated and clean - my critical standards for a room). It was a good stay for the price. A couple of things to call out from an expectations standpoint: 1) the rooms aren't particularly quiet, and being on the interstate, people were coming and going at all hours. I don't know how many bags the people above me had at midnight, but there were quite a few, and I heard them put every one of them down - along with every door that opened on my floor 2) I would not bother with the breakfast. The scrambled eggs were pulverized (maybe from powdered eggs??), just little bits of egg. The sausage did not look browned. The waffles are frozen, and you put them in the toaster. It was not good, but again, for the price I paid, I could afford to go to McDonald's across the street.

Self

10/10

Exceptional

18 Apr 2026

MaryBeth

I was impressed with staff, hotel, room & amenities. The gentleman who checked me in was very nice & helpful. I believe his name was Paul. I checked in around 5pm. The place had a room where they served breakfast & it had a bar for drinks. I don’t know if they had mixed drinks but they hooked me up with a couple of beers. Breakfast they offered scrambled egg, bagels with cream cheese, sausage, cereal. I requested a room with just a shower as tubs are scary for elderly people. It was a very nice hot shower & tiled very nicely

Self

6/10

Pleasant

17 Apr 2026

Nile

The Hotel Grand River is a property with a lot of potential, unfortunately it falls short. The front desk staff was amazing! Very helpful and personable. The building itself is nice, in a nice location, unfortunately for the duration of my stay, the hallway on the ground floor reeked of urine. My room was a great value for the price, all of the available rooms on the app were listed at the same price, I selected the nicest looking one available, which was a suite with sofa bed. That wasn’t the room I was put in, which was a Jacuzzi suite, which was even better as I was traveling alone for work. My room was very clean, but the only coffee that was provided was decaffeinated (not an issue for most folks, but a personal pet peeve.) The view from the hotel is fantastic. The breakfast offerings were extremely mediocre. I enjoyed my stay, and felt like I received a great value for what I paid, but I also recognize that a few small adjustments (cleaning and deodorizing the carpets that have urine smell, investing to improve the amenities) would go a very long way to improve the guest experience.

Self

10/10

Exceptional

13 Apr 2026

Derek

The room was clean. The bath towels and the bed were both comfortable and clean.

Friends_and_family Family

4/10

Poor

12 Apr 2026

Kevin

The breakfast was the worst

6/10

Pleasant

12 Apr 2026

Teresa

The room was okay... but the pillows were small and uncomfortable. The toilet was loud and didn't provide shampoo or conditioner. The indoor pool was big and semi heated.
The breakfast in the morning ran out of almost everything including plates and utensils. Seemed like it was understaffed.

Family_with_children

10/10

Exceptional

11 Apr 2026

Deborah

😊

Self