Name: Garner Hotel Gonzales
Address: 2019 Water Street, Gonzales, 78629, US

8/10

Excellent

13 Jul 2026

Juan

Room was not 2 time out of 4 when I was there

8/10

Excellent

18 Jun 2026

Katie

The staff was amazing! I booked a room for my oldest daughter, just a king bed. But some friends of ours needed help & with a phone call they were super sweet about helping us change our room to a double queen.

10/10

Exceptional

30 May 2026

Patricio

The rooms were very clean , staff very friendly. Breakfast was great. I will be back again . Thank you

Family

10/10

Exceptional

22 May 2026

Laura

Staff very friendly.. nice stay. Will stay again

Self

6/10

Pleasant

08 May 2026

Teresa

Room was ok for 1 night. The property needs a lot of cleaning and updating . Bathroom had no shelf for storing your clothes during a shower and no room to place a makeup bag let alone any bathroom supplies . Don’t be fooled like I was just because it’s an IHG property

Friends

4/10

Poor

08 May 2026

Fei

This hotel is maintained poorly , our room is dusty and having strong like pesticide smell, our bedsheet has stains on it.

4/10

Poor

28 Apr 2026

Michael

Parking was easy. The refrigerator and microwave were both missing. The A/C was difficult to regulate and very noisy.

Friends_and_family Friends

2/10

Poor

31 Mar 2026

Rosser

I booked a suite with one queen bed. We were given a standard room - no explanation as to why. We didn't discover this until we entered the room we were assigned. We had been charged for a much more expensive room. I went back down to the desk and was told that all suites were booked. I showed the desk clerk that i booked a suite and was told to wait 5 minutes while she checked \"something\". She came back and told me she had a room for us but the toilet needed to be fixed before we could move in. About an hour later, we were moved to a handicap accessible room. It was bigger but i don't think it was the suite that i paid for. This was just the start of a terrible stay. There were huge roaches in the small dining area, our view from the room was a parking lot and a fenced-off area full of wrecked vehicles. The first morning we were there, the hot breakfast was totally eaten by transient workers and never replenished. We had to save and reuse our disposable coffee cups because they ran out and no one was at the desk to ask for more. The price i paid (over $300) for two nights was a rip-off. I DO NOT recommend this hotel.

Partner

10/10

Exceptional

30 Mar 2026

Lisa

Friendly and kind service.

2/10

Poor

15 Mar 2026

Dorothy

The staff were friendly and polite, which we appreciated. Unfortunately the room itself had several problems. The toilet would not flush properly, the air conditioner rattled loudly all night, and the microwave sounded like it was malfunctioning and wouldn’t even warm coffee. The bathroom door was extremely heavy and difficult to open, and there were very few outlets in the room. There was also a noticeable stain on the bedding. Overall the room needs significant maintenance and updating.

Partner

2/10

Poor

14 Mar 2026

Randi

Do yourself a favor and stay as far away from this trash spot as you can! Door didn’t lock, no fridge or microwave, no air conditioning, and a manager that is rude and disrespectful! He even thinks it’s fine to park in the handicap spot by the entrance even tho he has no disability plate or plaque!

Self

6/10

Pleasant

27 Feb 2026

Darla

Staff members were friendly. Room was average little dated. Remote didn’t work thought it was battery so we took it to get new ones, but come to find out it wasn’t even the right remote for the tv. Return to desk and they tried to figure it out but after half hour just gave up. Breakfast was below average, nothing was working.

Friends

10/10

Exceptional

27 Feb 2026

Charlotte

Really nice hotel. The beds are SO comfy!

Partner

2/10

Poor

15 Feb 2026

Sharon

Check in was Awesome! I reserved a queen room, the bed was not a True Queen, maybe a double it was just bigger than a twin,
If it wasn’t late when we arrived at the room, we would have asked to be moved, the mattress was very very hard, there was only one bath towel, one hand towel and two wash clothes, again it was late so my husband and I had to use the same bath towel to dry off.
There are no wall outlets near the bed to charge our phones. We had to put them across the room by the tv.

Leisure Partner

2/10

Poor

22 Jan 2026

Douglas

The complimentary breakfast was inedible...

8/10

Excellent

10 Jan 2026

Dana

Room's bathroom: no toilet paper, tank top had not been wiped fown. But staff were very courteous.

Business Family

8/10

Excellent

19 Dec 2025

Katherine

Room was clean.
Staff very courteous and responsive.

4/10

Poor

14 Dec 2025

Kayla

Breakfast was lacking, room was fine, bathroom had a smell to it, staff didn't have the best costumer service

Leisure Partner

10/10

Exceptional

13 Dec 2025

Elizabeth

Excelent room fresh and very clean the pillows and sheets, incredible the mattress awesome, Most of the time we feel uncomfortable because we missing our personal comfort . The Coffee very delicious. I usually drink an especial Colombian brand, I really enjoyed this coffee.

Friends_and_family Friends

10/10

Exceptional

09 Dec 2025

Daniel

I was here for 9 days on a work trip. Clean room and friendly staff!! They accommodated me working nightshift and made sure that I had everything that I needed!

Business

2/10

Poor

02 Dec 2025

Eddie

I paid for the room up front on Expedia. When I got to the hotel, they asked for a credit card, which I assumed was for incidentals. Nothing strange there. But here we are three days later and they charged the room to my credit card. So I’ve paid Expedia and the hotel for the room. When I asked the hotel about this, the manager wasn’t there, so I asked when will the manager be in tomorrow? The answer was, I don’t really know sometime he gets in at noon, sometimes he gets in at three, I’m not sure. What? Get up to my room, and the entire sink and countertop are covered in quarter inch beard hairs. It was gross. I went to bed and got up the next morning at seven, because continental breakfast was 6 to 9am. Here’s the options: hotdog cut down the middle in halves, empty containers for eggs and bacon, teeny tiny bagels, and two different types of cereal. That’s not the picture they show on their website or on Expedia. I asked the front desk is there more eggs and bacon, his answer… No I don’t think so. One hour into a three hour breakfast window all that were left were the hot dogs, teeny tiny bagels, and cereal. That was my stay….

Leisure Self

10/10

Exceptional

28 Nov 2025

Micah

Clean and spacious rooms with friendly staff.

8/10

Excellent

16 Nov 2025

John

Air Conditioner worked great

Leisure Family

8/10

Excellent

16 Nov 2025

Virginia

Room was nice. Hard time keeping cool. Breakfast wasn't good at all. Staff in the morning didn't say anything to me.

Business Self

8/10

Excellent

16 Nov 2025

Maria

Clean

Business

8/10

Excellent

02 Nov 2025

Luis Nicolau

Very clean…. Nice… good coffee machine in the lobby that brews fresh coffee

Business Self

8/10

Excellent

26 Oct 2025

Domingo

The room could have been cleaned a little better.

Self

10/10

Exceptional

14 Oct 2025

Johnny

The staff was very friendly, and the rooms are excellent. The free breakfast was a plus.

Friends_and_family Friends

6/10

Pleasant

10 Oct 2025

Melisa

Room was clean, bed was ok. Room had a musty smell, I brought spray though. Breakfast was very sparse. There were 7 of us and they had 4 pieces of sausage, maybe 1 cup of milk(they refilled), a small amount of bacon, no oatmeal. I would stay again just not plan on breakfast.

Friends_and_family Family

6/10

Pleasant

09 Oct 2025

Fernando

Decent area , hotel needed some TLC in rooms

Leisure

8/10

Excellent

04 Oct 2025

Stephen

Nice stay in Gonzalez

Self

6/10

Pleasant

28 Sep 2025

Richard Candace

Good place to stay when you dont want to do a turn around

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

KARL

The GM Pratik was very help full so was the Crew very clean and comfortable

Business_and_leisure

10/10

Exceptional

14 Sep 2025

Gloria

Great stay at Garner

Breakfast was great. Monica the desk clerk was friendly and very gracious. Room AC was nice and comfortable. Room were excellent clean, large tv, and very safe environment.

Friends_and_family Friends

6/10

Pleasant

14 Sep 2025

Alok

Overall the experience was ok !! Hot lobby and hallways. Rooms were excellent. Had to struggle to get the TV on because their Internet was out.
Walked down from the room for breakfast at 6:55 AM on September 14 and waited till 7:30 AM. No breakfast no Employee no attendant. Had to leave in frustration. They had a sign upfront that the employee will return in 10 minutes.

Business Self

10/10

Exceptional

13 Sep 2025

Cecilia

Friendly staff. Made breakfast and was freshly made when we ate. Cleanliness

Leisure Family_with_children

4/10

Poor

07 Sep 2025

Julie

Don’t bother, you will be disappointed.

The hotel appears to be updated, however, service and amenities are severely lacking.
Apparently a large number of construction workers use this hotel as a base and they leave their dirty work boots and socks in the hallways.
We reserved a queen room and got a full. Our refrigerator stopped working and we had to throw all our food away. We notified front desk our toilet wasn't working on day 2 and never got any assistance. Breakfast was posted from 6:30-9:30, by 7am the breakfast was completely empty and never refilled. When it became empty, it seems the front desk clerk would hide so he would not have to address the situation. on the 3rd day we went down at 8am, and found the breakfast empty again and the front desk clerk was actually there, he said you are quite late did you want something to eat? Again, breakfast was posted 6:30-9:30, but no food. The only reason I gave it 2 stars was for cleanliness.

Friends_and_family Friends

6/10

Pleasant

03 Sep 2025

Jan

Well, I wanted to be fair so here goes: price is alright. Location was perfect for what we needed. Cons: we booked this hotel in part for the breakfast but.....every time we went to see if there were any hot items (eggs, bacon etc) There was nothing available....on one occasion more was brought 30 minutes after we came down for coffee. There was some fruit, froot loops, milk and a bit of bagels. If the breakfast will be spotty or dismal, better not to offer it. At least there was coffee 24/7.

The tables in the kitchen area were not cleaned until our second day, the carpet in our room had some stains and the refrigerator was full of a previous guest's left behind food -which tells you often they clean the rooms- and the caulking around the tub was black (we tried to tell ourselves, it was just an older tub and at least they cleaned the frig after we asked)

We had to ask for a do not disturb sign for our room twice before we got one and the manager put it on the wrong door (he had to go look for one in order to accomodate the request)

The bright star was Marina -she cleaned everything thoroughly -chairs, tables, coffee machine and she was super sweet. If this place had four Marinas then it would probably be a 5 star review. Small hotel, small town, yes, but you'd think the place would be cleaner as a result.

Needless to say, we wouldn't stay here again or recommend to anyone else. I'd drive a lot farther for a cleaner experience.

Leisure Family

6/10

Pleasant

14 Aug 2025

Robin

It was quiet. There was a hole in the wall above the bed that was covered with tissue instead of completely fixed. Towels had stains and one had holes. There was no ice bucket or way to get ice. The eggs cooked for breakfast were horrible, not even edible. I had a bagel and banana. I checked out early and ate elsewhere. When I checked in, the gentleman at the desk was kind enough to carry my bags upstairs as the elevator was not working.

Leisure Self

8/10

Excellent

22 Jun 2025

Idalia

Ii reserved a room for 4 and there was only 2 towels?

6/10

Pleasant

29 May 2025

Sheryl

Elevators not working - breakfast juice machines not working- one light in room- but if you need a bed & a shower it works

Friends_and_family Family

2/10

Poor

13 Apr 2025

Jeff

Awful 10 minute stay

3 different card keys did not work, they finally came up and overrode the lock. Another guest had the same issue. Once inside we discovered the toilet did not flush. We were told no maintenance would be available until sometime the next day and we could use the public bathroom in the lobby. We asked for a refund, they said we had to get it from Hotels.com. We left and drove home, missing the music festival we had come to attend. When Hotels.com tried to process the refund the hotel refused, and also refused to cancel the following 2 days we had booked. We had to stop payment on our credit card.

Partner

2/10

Poor

12 Apr 2025

Verified traveler

I arrived and was given a room key- however my room was occupied. I was then given a different room, no room keys. I had to have a front office person have to open my room each time. The tv was not connected, I had to connect it myself. The bathroom towel holders broke. The room I was given was also not what I paid for it was a downgrade. The building and the room were super hot. No breakfast was offered and NO PART of the hotel looked like anything in the pictures.

Leisure Friends

6/10

Pleasant

31 Mar 2025

Tony

Clean. Staff was friendly and helpful. Property ready for an upgrade.

Leisure Friends

2/10

Poor

29 Mar 2025

Nathan

Switched rooms 3 times. First one wasn't cleaned yet. Second one had poop all over the outside of the toilet. And finally settled with an okay 3rd one. Wifi doesnt work. 1st and 2nd floor smelled like musty people and weed. Never booking here again. Front desk lady was great and understanding though.

Leisure Family

6/10

Pleasant

26 Mar 2025

Douglas

Quick stay in Gonzales.

Stay was ok. Just a no frills hotel. Seems clean, does need new towels and wash cloths. Usually my go to place while staying in Gonzales.

Partner

6/10

Pleasant

26 Mar 2025

Robert

Stayed for 7 days never got room service had to get all our towels and toilet paper ourself

2/10

Poor

25 Mar 2025

Patti

Mattresses

Leisure Partner

10/10

Exceptional

24 Mar 2025

Sarah

Sonesta for the win again!

This was our second stay at this property! It was just as good as the first time. Clean and comfortable room! Will stay again!

Partner

6/10

Pleasant

16 Mar 2025

Sarah

It wasn't as advertised in the time of writing this at early 2025. We booked a small studio and there was little furniture other than the bed. When I went down at 7:30, the only \"breakfast\" was coffee. Still under construction and every stairway warned about it.

Leisure Partner

2/10

Poor

18 Feb 2025

kevin

save your money

didnt stay the night because it smelled so strong of cleaning fluids made it impossible to stay in the room also didnt realize it was a converted microtel inn the room was a closet with a bed very small

Partner

8/10

Excellent

09 Feb 2025

Maritza

We were not told the hotel was under remodeling. Hotel staff didn’t know if breakfast would be available even if the booking said there was breakfast available. Clean but it’s the smallest queen bed room I’ve ever stayed at. Tiny.

Leisure

2/10

Poor

02 Feb 2025

Dan

Under renovation. Filthy—microwave, fridge, bathroom. No toilet paper, tissues, glasses, ice bucket, wash cloths, bottled water, sundries. Night employee shrugged when I told her. I asked her what she was going to do to fix it. She gave me a roll of toilet paper and told me I should bring my own water.

Business Self

6/10

Pleasant

28 Jan 2025

Sarah

Was told at check-in that breakfast was from 5:30-9:00 and there was nothing when I left at 6:00 am

Leisure Partner

2/10

Poor

26 Jan 2025

Greg

Buyer Beware!

Worst experience of trip. Upon checkin the front desk if anyone with me. Told one additional adult. Front desk asked if my wife? Inappropriate question! TV in rm didn’t work so “upgrade” to a suite. One queen bed n a broken futon couch. Dirty towel hanging in closet. No clothes hangers, no wash cloths, no Kleenex, one bedside lamp that quit working, hallways n lobby area were filthy with mud clumps. Brkfst was minimal. Had to find our own cups, utensils as nothing stocked. One coffee pot was yesterday’s cold coffee. Glad it was only one night.

Partner

8/10

Excellent

20 Jan 2025

Michael

The staff at this facility were excellent and very accommodating! We had a few glitches with our room, but they weren’t dealbreakers. The property is undergoing a renovation and should be very nice once completed. The continental breakfast was so so, a little disappointing. I would stay here again if I were passing through.

Leisure Family

10/10

Exceptional

13 Jan 2025

Jesse

Slept good but only problem was they didn’t have shampoo or body soap

Friends_and_family Family

2/10

Poor

12 Jan 2025

Bobby

They were in the midst of a renovation on my floor and it was loud at times. Room looked dated. Heating/Cooling unit in my room was so loud that I did not get a good nights sleep. Staff was kind and courteous. Will probably go to another hotel next time I’m in the area.

Leisure Self

8/10

Excellent

01 Jan 2025

Verified traveler

Stay was good.

Partner

10/10

Exceptional

23 Dec 2024

Clint

Fear place to stay.

The hotel was alright just between the lines.

Business

10/10

Exceptional

17 Dec 2024

Jorge

Clean rooms

8/10

Excellent

17 Nov 2024

roberto

Poorly breakfast

For breakfast, the food was very poorly presented and cold. There was a lack of variety in fruit, yogurt, oatmeal or granola.

Business

10/10

Exceptional

07 Nov 2024

Jackie

It was a great stay. Very clean. The breakfast was good too.

Leisure Self

2/10

Poor

20 Oct 2024

Joe

This hotel is very upkept beginning with the lobby. It smells when you walk in. When i walked in my room, the room smelled so dirty. There were stains all over the furniture and all surfaces. There were stains on the mirror headboard (very gross). There was only one towel in the bathroom. There were roach carcasses on the floor. There was not one surface that was clean. I immediately went to the front desk and got my refund, and booked a room at the Holiday Inn Express across the street. This hotel is absolutely NOT what it's advertised to be.

Leisure Self

2/10

Poor

20 Oct 2024

Curtis

Roos had multiple lights burned out. Room was small. Bathroom was tiny no grab bar on shower. Towel rack was off the wall and screw holes not plastered.

Leisure Partner

8/10

Excellent

13 Oct 2024

Monica

The staff were wonderful and the overall comfort of the hotel was good. The room is comfortable and newly updated from a decor standpoint. The major issue was the bathroom. The sink was broken, the shower had some mold spots and the overall construction / maintenance is rough. For the price - it’s was worth it. If you are expecting 5 star for 60 bucks, you’re crazy.

4/10

Poor

13 Oct 2024

Douglas

Nice stay in Gonzales

Nice stay, friendly people. Breakfast looked terrible but Gonzales has some really good kolache places. Towels and wash cloths need replacing since seemed tattered and soiled.

Partner

4/10

Poor

13 Oct 2024

richard

There was a cockroach in my room

4/10

Poor

07 Oct 2024

John W

The staff was friendly and welcoming, the hotel is conveniently located right in Gonzales and the price was fair. On the downside, we had a non-working refrigerator, saw a few critters: a gecko, some crickets, and a few silverfish. The breakfast was very limited, there was no working juice or water. Our room was relatively comfortable otherwise, but it smelled slightly like mold and mildew and in the shower some vinyl wall boards were nailed in and held in place by wood trim and lots of silicon caulk. The overall maintenance of our room was poor, but my son's family was in a room that smelled cleaner, had working appliances, had a chair to sit in, and seemed to be in better repair.

Leisure Family

10/10

Exceptional

30 Sep 2024

Gregory

Thanks

6/10

Pleasant

25 Sep 2024

Janie

My stay was fine---the staff was great and the accommodation was relatively clean---but once nighttime hit bugs small and large started crawling out from behind the bed where there was a tiny gap. I ended up making it work and just sleeping at the wrong end of the bed for the night, but definitely not the most comfortable experience.

Business Self

10/10

Exceptional

23 Sep 2024

Walter

The staff here were great. Rooms were very clean and comfortable. Quiet.
I would stay there again.

Friends_and_family Friends

8/10

Excellent

13 Sep 2024

Edward

A very nice hotel for the money. The rooms are very small and there is no recliner to sit in and watch tv.

Business

4/10

Poor

26 Aug 2024

Ruth

It took about 30 minutes to get checked in, because the clerk was new and she did not know what she was doing, she went to get there other lady that was there and then she came out she said that I would have to have a online reservation in order to get the room at the price that was online, I did an online reservation and got checked in, we got to the room and the toilet had all type of mushed up toilet paper in the commode and it was black, we allerted to clerk on duty and she put us in another room, that room had roaches, so we really had to check everything before we leave to make sure we did not take the roaches with us... Breakfast bar was not pleasant... Been here several times before but this was a problem with this time

Partner

4/10

Poor

12 Aug 2024

Jessica

We had no internet there was no pool area the whole place was under renovation and was still operating.

Business Partner

10/10

Exceptional

19 Jul 2024

Kelly

Loved my stay....I want to come back

Leisure Self

6/10

Pleasant

18 Jul 2024

Mike

They need to step it up a little with communication. House keeper left shower handle off for me to deal with when I got in there.

10/10

Exceptional

16 Jul 2024

Bettine

Good

2/10

Poor

10 Jul 2024

Alain

The bathroom towel holder was broken. There was no toilet paper holder and no toilet paper.

The breakfast was awful. Had to ask for eggs and orange juice. The condiments for the bread and bagels came from Walmart and everyone had to share the same containers.

All in all, not a good experience.

Partner

2/10

Poor

07 Jul 2024

Verified traveler

Hygiene was horrible , every part of the room is filthy. I would never suggest this to others.

Friends_and_family Family

2/10

Poor

11 Jun 2024

Jordan

Sonesta has always been horrible. The one I went to in SA had people banging on my shared walls and making noise downstairs

Business Self

8/10

Excellent

11 Jun 2024

Florence

It was relaxing and comfortable

Friends_and_family Friends

6/10

Pleasant

10 Jun 2024

LAURA

The staff, especially Hailey at the front desk was AWESOME!!!!! She went out of the way to make our stay good! The hotel itself needs updating, paint gone, broken furniture, air conditioner smelled moldy if you turned it up to much ans the refrigerator did not work at all!

10/10

Exceptional

18 May 2024

Bill

Late night arrival, great front desk service.

Leisure

10/10

Exceptional

09 May 2024

Delfina

Great staff.

Leisure

10/10

Exceptional

28 Apr 2024

Diego

Perfect for younger people

6/10

Pleasant

15 Apr 2024

Rise

3 day stay

The front desk staff and house keeping we super nice and friendly. We stayed in a queen studio suite. The layout of the room was nice, the room had one queen bed, a couch, window seat and an eating bar. The refridgerator was a small dorm size fridge and it smelled a little stale. The bed was comfortable. The entire room needs to be remodeled. Everything seemed to have some wear and tear on it. We did not eat at the breakfast bar because of other reviews, I did look at it and it appeared to need a good remodel as well. The grass outside was tall and needed to be mowed. The security lock on the back door of the hotel was broken so anyone could come and go as they pleased.

Partner

8/10

Excellent

10 Apr 2024

Janet

Sonesta essential was perfectly adequate for an overnight stay. The room was clean & the bed comfortable. Staff very friendly.
It does require some updating, some parts of the hotel looking worn.

Friends_and_family Friends

6/10

Pleasant

15 Mar 2024

Adan

Everything was great execpt the restroom did not wanna flush at all checked in at 11pm and was leaving in the morning didnt feel like having maintenance in the middle of the night in my room while i was catching up on sleep since i had a 18 hour drive ahead of me

Leisure Family_with_children

10/10

Exceptional

08 Mar 2024

Marilyn

Friendly staff and well lit room is nice

10/10

Exceptional

19 Feb 2024

Crystal

Great

6/10

Pleasant

16 Feb 2024

Verified traveler

Terrible breakfast

Hotel was clean but had to ask for shampoo and lotion. Breakfast was awful. Came down before 8, no coffee, no eggs or biscuits. Orange juice was sour. No cream for coffee or butter. Had to ask for everything. Very disappointed. Next day same.

Partner

10/10

Exceptional

15 Feb 2024

Griselda

Service was great

10/10

Exceptional

14 Feb 2024

Esmeralda

Nice and quite place for stay at

Leisure Family

8/10

Excellent

12 Feb 2024

Christi

Quiet and inexpensive for a muti night trip.

Leisure Family_with_children

6/10

Pleasant

10 Feb 2024

Steven

Needs attention

We’ve stayed here several times during the rodeo season. I’ve pointed out issues with their stair way doors on my last stay and was surprised to find that the door to the 3rd floor fire escape stairwell would not open. I’ll not be returning if I can help it. The breakfast at 7am was slim pickings. Only one person was on staff when we left and she was very young. She was helpful though and courteous. Safety issues definitely need to be addressed.

Friends_and_family Family

10/10

Exceptional

09 Feb 2024

Felicia

The staff was friendly and accommodating.

Business_and_leisure

10/10

Exceptional

05 Feb 2024

Jeanne mae

The staff was very friendly. The beds are super comfy. And it wasn't far from my favorite restaurant