Name: Love Hotels Staples by OYO at HWY 10 MN
Address: 109 - 2nd Avenue NW, Staples, 56479, US

10/10

Exceptional

25 Nov 2025

Dyllan

the staffing was super nice made checking in nice they were very easy to talk an gave off that good ole small town hospitality

6/10

Pleasant

12 Nov 2025

Andrew

Honestly, it was not great. The young lady at the front was as helpful as she could be.
However, there was no tv, ice machine was out, half the lights didn’t work in the room, there also was no iron or iron board in the hotel. I was there because my Uncles funeral was the next day, so that made it tough.
Nothing was offered to me and that was more disappointing than anything. Not that I needed something and customer service is first and foremost doing something for your customers, when amenities or whatever it may be are unavailable.

Thanks, Andrew

Leisure Self

4/10

Poor

02 Aug 2025

John

Had not breakfast. Even when when website said they had one .

Leisure Family

2/10

Poor

26 Jun 2025

Melissa

DON’T BOOK. Hotel is closed

They took my money with prepay only option and they are CLOSED. The building is locked and shut down. Now I’m trying to get my money back with very poor help from hotels.com.

Friends_and_family Family

2/10

Poor

21 Jun 2025

Stacey

This hotel is closed

Business_and_leisure Family

2/10

Poor

21 Jun 2025

Jedidiah

We couldn’t, it’s CLOSED! ABANDONED! DOESNT EXIST!!!! TAKE IT OFF YOUR SITE

2/10

Poor

17 Jun 2025

Jeff

When I arrived, they were closed for remodel

Self

2/10

Poor

13 Jun 2025

Heidi

I showed up and there was nobody there. I guess they’re repairing water systems and the repair people were there to explain that to me.

2/10

Poor

09 Jun 2025

Richard

I booked this hotel through Hotels.com. I arrived at 7:00 PM on 6/6/25 and the place was closed for business! I did not get to check in and was left stranded. I was lucky to find another hotel down the road, but after travelling all day, this was a terrible experience. You should vet your hotels better. Please make sure I don't get charged for this. The attached photo shows the itenerary number.

Self

2/10

Poor

08 Jun 2025

Bruce

The F-ing hotel was closed and out of business!!!!!!!!!!!! AND you took my money so I had to declare fraud on my card!!!!!!!

Partner

2/10

Poor

07 Jun 2025

Beverly

There was a closed sign on door and no answer when pounded on door. No cars in parking lot. 3 rooms had lights on but mattresses were off bed and standing against wall. No lights on outside of hotel Looked like bates motel on psycho.

Leisure Partner

2/10

Poor

15 Oct 2024

Mary

This property is vacant and closed. I was very disgusted. Be sure I will not be paying that credit card bill! I was afraid I would not be able to find a place to stay at 9:30 on a Friday night. I had stopped by there twice earlier, no staff and no cars anywhere!

Leisure Self

2/10

Poor

09 Oct 2024

John

hotel was closed for business

The hotel was no longer in business. The doors were locked. A cashier at a gas station said they closed two weeks ago.

Partner

2/10

Poor

30 Sep 2024

Jeremy

They never said anything to expedia or people with reservations that they had been shutdown!! No calls to find another place, showed up for my reservation and there was no one at the place at all!!

Business_and_leisure Family

2/10

Poor

30 Sep 2024

Angela

Scam

It was shut down and we were unable to stay there

2/10

Poor

11 Sep 2024

Nancy

I made a reservation and paid in advance, then called the hotel itself to make sure they had it. They said they did. On the day I was supposed to check in, there was no staff on site. The phone number to call said they were trying to reach their one staff member to come and check me and another guest in. We waited two hours! In the end I made a reservation at a different hotel. Just take this one off your list.

Leisure Partner

2/10

Poor

09 Sep 2024

Charles

When I arrived at the front desk, there was no one present to check me in. A note on the counter had a phone number, which I called. No answer and the voicemail was full. I waited 10 to 15 minutes and left and drove home to southern Minnesota.

2/10

Poor

04 Sep 2024

Terese

I never got to stay there was no nobody at the desk for over 3 hours and 9:00 at night I still did not have a room and Expedia did nothing to help me I will never use the service again ever and I will tell as many as my friends

2/10

Poor

03 Sep 2024

Angela

No one ever came to check us in and we waited 2 hours. Ended driving home to go to sleep.

Leisure Family

2/10

Poor

01 Sep 2024

Michelle

There were no employees to check us in so we never stayed there. Made multiple phone calls and they kept telling us someone was on their way. We waited over two hours and no one showed up.

2/10

Poor

29 Aug 2024

Gregory A

Staff had quit because they had not been paid. Nobody at the front desk!!

4/10

Poor

29 Aug 2024

Sydney

The room was adequate, the bed was fair. There was no staff in the office except a temporary friend who manned the desk for a little while and then left. No breakfast although it was advertised. There were no cups or glasses in the room. Contact with staff was by phone, no receipt was given. Not at all welcoming and not likely we would ever stay here again.

Leisure Family

4/10

Poor

25 Aug 2024

Bryan

The sheets where dirty, the breakfast was none existance, only thing to drink was coffee no juice, and waffles was the only option for breakfast no taost or anything else. Very disappointing. Room took forever to cool since AC was not on until we got to room.

Leisure Family

6/10

Pleasant

23 Aug 2024

Susie

There was a smell in the hallway. Even though it was just reopened and remodeled there was paint missing on the walls. The beds were fairly comfortable. The new staff were friendly and helpful.

Leisure Self

4/10

Poor

23 Aug 2024

Dwight

It was a basic hotel with nothing special. Room was clean but AC wasnt cold and whole place needs updating. Seemed to be a bit high on cost. Lastly continental breakfast left a bit to be desired.

Leisure Self

10/10

Exceptional

22 Aug 2024

Donald

Brainerd drag race

The couple running this hotel were so friendly and helpful.

Self

4/10

Poor

11 Aug 2024

Mckaila

Nice people but it was just an odd set up and my one key didn’t work and everytime I went up to let them know there wasn’t anyone there. But the staff was very nice just an odd set up.

Leisure Family_with_children

6/10

Pleasant

10 Aug 2024

Heather

Over priced for a out of date room

10/10

Exceptional

10 Aug 2024

Joan

When we checked in the manager was very friendly. Room was clean and comfortable. Refrigerator did’t work.

Partner

10/10

Exceptional

04 Aug 2024

Gregory

Fine

6/10

Pleasant

14 Jul 2024

Sharon

Door to room not locked. AC not cooling the room. TV remote did not work. Room was clean, sign outside not lite up.

10/10

Exceptional

05 Jul 2024

Samantha

Tammy was very nice and helpful! Ill be staying here anytime im in the area .

Business Self

2/10

Poor

23 Jun 2024

James

Desk clerk had 10 guests waiting 45 minutes to check in while he went to Wal-Mart and then had an attitude with guests.
Toilet plugged but not resolved. No shower curtain on shower. Towel rack improperly installed and fell off wall. Contential breakfast offering was a few sticky buns and instant oatmeal with no way to heat water and no spoons. Handle for hot water faucet missing in Breakfast room. Desk clerk entered room twice during evening using passkey without knocking. Management gave impression of not caring at all.

Friends_and_family Family

4/10

Poor

31 Dec 2023

Paul

The room didn’t feel secure.

Business_and_leisure Self

2/10

Poor

09 Nov 2023

Brenda

I wrote my review on google. Not worth the money. Place is falling apart. Camera at front desk was our customer service. Noisy all night. Room was falling apart and bathroom was a disaster.

Leisure Family

4/10

Poor

02 Oct 2023

sharon

Ther were no kleenex or soap in the room - no complimentary breakfast

Leisure Partner

10/10

Exceptional

23 Sep 2023

Crystal

Very friendly staff, very clean. Was lacking a few immensities such as soap and shampoo…….

Leisure Pet

4/10

Poor

22 Sep 2023

Rose

No continental breakfast. No soap in bathroom. Leaky toilet. No staff at front desk.

Leisure Partner

2/10

Poor

18 Sep 2023

Timothy

We were not able to check in and had to find alternate lodging in the area. My wife said based on the appearance and general impression of the property she would rather sleep in our vehicle. The picture shown is a misrepresentation of the property. We were required to use a phone to contact staff, that call was never returned. No staff in attendance.

Leisure Family

8/10

Excellent

04 Sep 2023

Beth

Manager was great. Went the extra mile for us. Clean rooms and quiet

Business_and_leisure

8/10

Excellent

23 Aug 2023

Rick

Free breakfast had very few options. Parking area was narrow and required some maneuvering to get out of a parking place. Manager is very helpful and easy to get along with.

Self

6/10

Pleasant

22 Aug 2023

Barry

The managers were a young couple new to the establishment. They had their hands full doing it all themselves, but they were very friendly and accommodating. I would stay again.

Leisure Self

10/10

Exceptional

13 Aug 2023

John

Nice

Leisure Self

8/10

Excellent

10 Aug 2023

John

Nice

Self

4/10

Poor

10 Aug 2023

Verified traveler

Many issues!

There was no one at the desk when we arrived to check in. Was about to leave for another hotel when someone finally showed. Door wasn't closed when we went to our room appearing someone may be in the room. Room door was difficult to lock. Knocked on our door during the night claiming our credit card charge didn't work. I showed them the charge had gone through on my card hours earlier. Advertised free breakfast. There wasn't anything.

Partner

8/10

Excellent

07 Aug 2023

David L

Trip to Deer Creek.

Room was adequate for my wife and I. Clean and comfortable. Hotel is quite worn. Most electrical receipts are worn and very loose fitting. Could create a fire hazard. Staff was most delightful.

Friends_and_family Family

10/10

Exceptional

03 Aug 2023

Charles

Randy was excellent to deal with. He was very friendly and helpful.

Leisure Self

8/10

Excellent

31 Jul 2023

Scott

Staff was very helpful

Business_and_leisure Self

4/10

Poor

23 Jul 2023

Verified traveler

Bed was comfortable and bathroom was clean. WiFi did not work in our room. Breakfast was lacking choices.

Partner

10/10

Exceptional

19 Jul 2023

JoAnna

Great stay

Great stay. Nice, clean, affordable motel. Hotel manager was personable and very helpful.

Self

4/10

Poor

17 Jul 2023

Brenda

The staff member that checked us in was great!
The hotel could use some major updates.
The room we stayed in had a broken security latch on the door to the room and the cold handle in the shower didn’t work. Needless to say we didn’t get to shower. The hotel looks great from the outside but the inside needs work. The room was nice and clean, I will give it that. The room was also pretty quiet.

Leisure Family

8/10

Excellent

15 Jul 2023

sharon

Quiet

6/10

Pleasant

25 Jun 2023

Richard

The place was clean and friendly staff when you could find them breakfast was not what is advertised very little to choose mainly coffee and a bagel

Leisure Family

10/10

Exceptional

17 Jun 2023

Adam

The room was nicly made

Leisure Self

10/10

Exceptional

16 Jun 2023

Douglas

Of the low rent motels I have stayed at while biking across Minnesota, this was probably the nicest. The room was clean and modern. Everything worked.

The town has nothing going for it at all. If you happen to spend the night, by all means avoid the Mexican restaurant near by. It was expensive and downright bad.

Leisure Self

10/10

Exceptional

05 Jun 2023

Julianne

Vey friendly staff.
Room was clean and the price was right for a one night stay.

Leisure Family

6/10

Pleasant

19 May 2023

Barb

The front desk person was friendly and the property was relatively clean. The light in the hall flickered the whole time we were there and was quite annoying! There is a sign on the wall by breakfast area that says, \"Deluxe breakfast.\" The only thing available was a packaged waffle and a couple tiny muffins. Terrible breakfast and deceptive advertisement.

Business_and_leisure Family

8/10

Excellent

25 Jan 2023

Kim

It was decent. Not the best place we have stayed, but not the worst either. If your planning on having a nice breakfast, then you will want to just go across the street to The Spot Cafe. Because there aren't much for food or options. Our options were frozen waffles, 2 different flavors of a pastry, and mini muffins.

Leisure Family_with_children

10/10

Exceptional

18 Jan 2023

Jerome

Clean and great value.
Pillows were on the thin side.

Leisure Partner

10/10

Exceptional

08 Jan 2023

Lee

Great place to stay in all regards when visiting Minnesota. The staff is very helpful and helped guide me through my situation. I had vehicle trouble when traveling and they have been great in all ways. Highly recommended and definitely would stay here again.

Business_and_leisure Self

8/10

Excellent

19 Nov 2022

Angel

Enjoy staying

Comfy bed, and good service

Business

2/10

Poor

05 Oct 2022

Jennifer

Room smelled, wifi was sketchy, hair dryer didnt work. No heat and I had to keep window open for smell.

Business Self

8/10

Excellent

02 Oct 2022

Heather

The staff is what made this place. Wanda was very accommodating and flew solo in all the jobs required as she was short staffed. For what it was, it was a good experience.

Business_and_leisure Family

6/10

Pleasant

16 Sep 2022

Gary Lee

Obvious attempts underway to update property. Very quiet night, slept great. Lady at the desk was very helpful and seemingly had little help. She was doing it all pretty much herself.

Leisure Self

4/10

Poor

12 Sep 2022

Stephane

Very dirty, smelled bad and staff was rude. Would nt recommend.

Leisure Friends

2/10

Poor

12 Sep 2022

Jack

No elevator. Cards for doors deactivate regardless of where you keep them have to keep getting them reactivated. No refridgerator. Only one night stand. On site staff complained from the time we got in until the time we left about being woken up and not getting to eat their dinner.

Leisure Partner

8/10

Excellent

15 Aug 2022

Karen

Room wasn't ready when i checked in. Heard the great debate as to whose job is was on that day. I dont care whose job it is, get the work done.
Other then that, the place was quiet, clean, and its a place to stay.

Leisure Self

8/10

Excellent

13 Aug 2022

tom

mixed bag

The mgr said they finally were fully staffed. It is clear that up to our stay, they were not fully staffed and trained. The \"free breakfast\" was not what we have found in other motels- more like raiding the kitchen at home as to what was left in the fridge- pretty bleak.

Partner

4/10

Poor

12 Aug 2022

C

We ended up not staying. They did not allow dogs. Which I must have missed when booking.

Leisure Partner

4/10

Poor

08 Aug 2022

Verified traveler

NOPE

The whole place was sketchy. The room was disappointing, the bed felt like a under-aired airbed. it leaned when just one person was laying there. The bedding was stained and the \"white\" towels were grey and stained. The room was damp and when we got there we had to plug in the fridge. Never again. I will sleep in my car before staying there again.

Partner

8/10

Excellent

02 Aug 2022

Shelley

Friendly staff very helpful was clean older building

Leisure Self

4/10

Poor

01 Aug 2022

Vickie

Initially the bed in the room was unmade, as if someone had just gotten up! The toilet ran all the time, there was a smell about it - just smelled dirty. It felt depressing. I have to give the staff kuddo's for doing what they could to improve it, but they could only do so much.

Leisure Family

2/10

Poor

01 Aug 2022

Cindy

Wrong location

We didn’t GET to stay! They changed our reservation to Staples when we booked for Brainerd without telling us. We got to the Brainerd address to find an empty building with a sign die “Digital Student Housing”. We found another place to stay but were almost late for the family wedding. It made a stressful day even worse. IF I had wanted to drive the 30 plus miles to Staples, I would have booked Staples. I WANTED Brainerd. This was totally unacceptable.

Self

6/10

Pleasant

30 Jul 2022

Jeffrey

Sheets missing from bed. Crumbs on mattress pad. Not very clean. WiFi not working. Staff was very friendly but needed help. Didn’t know how to find WiFi. Trying to help other guests with missing sheets. Overpriced for what you get

Leisure Family

2/10

Poor

25 Jul 2022

Rachel

Doors “lock” at 11, but pick up the phone for someone to assist you and let you in. Got there at 1120 and the phone rang and rang and no one let us in. Drove 2.5 hours home. Not pleased at all with this service.

6/10

Pleasant

17 Jul 2022

Greg

Due to COVID it is not accepting guests after 11pm. Continental breakfast. Desk help was accommodating with request for extra towels and other questions. Parking adequate but snug.

Business_and_leisure Family

6/10

Pleasant

03 Jul 2022

Richard

How ever checked me in. Just gave me key and walked away. No enjoy your stay with us or this is your password or your room is down the hall. It must of been a long day.

Business

2/10

Poor

28 Jun 2022

Eric

I have stayed in some shady hotels before but this place takes the cake, clerk was rude and took forever for someone to come to front desk to check us in, we got the king suite and there was not suite about it , just a dump in my opinion.

Leisure Partner

8/10

Excellent

26 Jun 2022

alison

A Fine Place To Stay

This hotel is managed by a nice couple. We were just passing through, so this stop was fine for us. Nothing super good or bad.

Partner

6/10

Pleasant

21 Jun 2022

Jennifer

Could tell it was a cheap hotel

Leisure Family

10/10

Exceptional

18 Jun 2022

Chris

The staff was friendly and helpful. The continental breakfast could be better.

Leisure Self

10/10

Exceptional

11 Jun 2022

Alyssa

Get place to stay in if your in a pinch

The staff is exstremly friendly and helpfull. Even though they are remodling and dont fully have enough staff they make it work.

Partner

8/10

Excellent

02 Jun 2022

Timothy

Place to stay for the night

Leisure Friends

10/10

Exceptional

28 May 2022

Jeanne

the motel was very clean and the check in was great. There was apparently a new person being trained on the check in process but another person was there to make sure it went well and it did. Beds were nice and overall it was probably the best ABVI I have stayed in. WIFI not great but I was on the very end of the motel so that may have effected the service.

Business_and_leisure Self

6/10

Pleasant

01 May 2022

Robin

Staff was curt and unhelpful. The hotel itself was adequate for a night. TV was not operational. Overall I would not recommend.

Business Self

10/10

Exceptional

20 Apr 2022

Randall

Proprietor professionalism was appreciated.

Business Self

8/10

Excellent

14 Mar 2022

Donna

It was just what a friend and I needed while we attended a conference nearby. Though the property is older, it was clean and the beds were comfortable. The staff was friendly and accommodating. It had snowed a little overnight, and they shoveled the area around our car; wasn't that nice?

Leisure Friends

4/10

Poor

01 Mar 2022

Joshua

Bathroom obviously hadn’t been fully tended to (opened/used soap and shampoo from previous guest sitting on tub, no new ones to replace them). Bedside lamp didn’t work. Wi-Fi password wasn’t made available. Carpet in the whole building was ancient. Also booking thru Expedia really made it seem like the room had been paid for in advance, only to find when I showed up that it hasn’t been. This was inconvenient for me at the time. Obviously the same scenario was playing out with the guests checking in in front of me. I thought $88 was kind of steep for a run down motel on a week night in the middle of winter in the middle of nowhere.

Business_and_leisure Self

10/10

Exceptional

22 Feb 2022

Tom

Very nice motel

Simple , clean, and comfortable . Very good value, Will stay again.

Business

2/10

Poor

25 Jan 2022

Verified traveler

Gross and utterly disappointing

I would not recommend staying at this hotel. I ended up shortening my reservation so I wouldn’t need to stay another moment longer than necessary. I’m not sure you could set your standards much lower than here. I won’t be back.

Self

6/10

Pleasant

25 Sep 2021

Elaine

Close to stores, restaurants

Leisure Partner

10/10

Exceptional

20 Sep 2021

Jonathan

Great Job!!

The manager let me store some things in the garage during my stay. He was very nice and accommodating. The bed was firm yet very comfortable, slept great both nights. I will definitely stay here again!

Business

4/10

Poor

07 Sep 2021

jared

Bed was made from concrete

Leisure Partner

4/10

Poor

24 Aug 2021

Michael

Stayed here a couple years ago, it was pretty good. We are not sure if it was cleaned since then. Will not stay there again.

Leisure Family_with_children

4/10

Poor

07 Aug 2021

Verified traveler

Property is on great need of renewal and refreshing. Has a tired, worn look. Mattress is well past prime.
Had to wait neatly half an hour to be checked in due to problems processing a three-room group in line ahead of me.

Leisure Self

6/10

Pleasant

06 Aug 2021

Verified traveler

It was a little dated. Towels were thin. It was clean and the beds were comfortable

Business_and_leisure Friends

10/10

Exceptional

04 Aug 2021

Verified traveler

Proprietor was very helpful & accommodating to my early and late goings & comings due to my work hours and distance away from the motel

Business_and_leisure Self

8/10

Excellent

24 Jul 2021

Verified traveler

Manager was very plesant

Business Friends

2/10

Poor

11 Jul 2021

Verified traveler

There were only rooms with one queen bed. When we rented on Orbitz, were told they had two beds. Gentlemen checking us in, was not very communicative or helpful.

Leisure Friends

10/10

Exceptional

03 Jul 2021

Jodi

Nice clean place!

One night stay. The place was nice and he desk clerk was friendly and accommodating.

Partner