Name: Super 8 By Wyndham Marshalltown
Address: 3315 South Center Street, Marshalltown, 50158, US

2/10

Poor

28 Jun 2026

Curtis

Mold on the toilet, bed sheets, and walls.

6/10

Pleasant

14 Jun 2026

Lori

Fridge clunked every now n then. Could use carpets shampooed. Blanket had a stain. Smelled nice inside.
I didn’t stay for breakfast.

Self

2/10

Poor

02 Jun 2026

Toni

When I got to the location, it came out that my reservation was for the wrong day, but before we even figured that out, the night staff could not get on the computer without calling and getting help he could not figure out how to use his own system he had to have somebody over the phone talking him through how to use it and then when it came out that it was the wrong day due to an issue with a third-party app. I asked if we could change it because it was past midnight to the current day and we stay that night. He would not do it. He refused to let me do it that way because it was past the night, which the app was willing to let me switch it to the 15th and let me stay there, but he was not, and then they would refuse to give me back my money. He sided the app and he could not give the money back because of the app. The app said that they had to go to the owner and the owner had to decide. He said he was the owner. The owner said it was the app fault we could not get our money back. The app said it was his fault. Worst experience I’ve ever had at a hotel would not recommend anybody else. Staff is terrible and management is terrible.

Partner

6/10

Pleasant

21 May 2026

Wendy

Clean room

Self

2/10

Poor

20 Apr 2026

Aurelio

They need to replace the towels.

Partner

4/10

Poor

13 Apr 2026

Sarah

No maintenance of rooms. Staff not friendly. Dirty, and run dow place.

Family_with_children

4/10

Poor

08 Apr 2026

Linda

This place was welcoming to NO one.

Self

8/10

Excellent

26 Mar 2026

Dane

Issue with first room (toilet not sealed, bathroom smelled of sewer gas). Staff quickly provided an alternative room upon request+inspection.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Michael

Everything was clean and secure. Super nice and friendly staff.

Business

2/10

Poor

13 Jan 2026

Eleazar

Was unable to check in based on the Hotels.Com booking link.

Business

6/10

Pleasant

30 Dec 2025

Jim

The building is pretty run down, which is fine for the price. But there was a lot of attention to detail missing that you would find at any other Super8. They could have turned the heater on before renting out the room. The coffee pot at breakfast was empty, snd there were only stale muffins and yogurt to eat. No one was actually staffing the front desk—you had to call for help. It just didn’t feel like a hotel that anyone cared about.

Business

4/10

Poor

07 Nov 2025

Jamie

The handicap room did NOT have a roll in shower. Room was in poor condition and was the furthest away from the desk. Not real wheelchair friendly tbh

Leisure Family

2/10

Poor

26 Oct 2025

Edward

Was staying for a week and they threw out my food that wasn't even 1 day old!! Not acceptable. Hard to understand when they speak. No one at front desk when needed. Won't stay there again.

Business

10/10

Exceptional

26 Oct 2025

Matthew

Clean room, quiet

Leisure Friends

6/10

Pleasant

25 Oct 2025

Greg

We didnt have breakfast there wasnt room for all that were there to have breakfast. For the price everything was what expected, only issue was room 168 didnt have working heat.

Friends_and_family Family

6/10

Pleasant

24 Oct 2025

Edward

I was staying the whole week and they threw out my food on day 2!! Not happy.

Business Self

2/10

Poor

13 Oct 2025

Nicole

Me and my family stayed here over the weekend. My middle daughter has a service dog and had her other dog with us. They charged me for both dogs and the guy at the desk after check out argued with me saying he needed to see the dogs Service dog ID. The dog has a vest that he wears that clearly says service dog. The breakfast was old. Cereal was stale. The yogurt was expired. The juice was watered down. I told the guy at the desk in the morning he went on saying that it wasn't expired and went and got one out of the fridge in the back and threw it on the counter. We had to change rooms when we got there cuz the pipes in the bathroom were leaking. The other room the key cards keep deactivating each time we left the room. The AC units barely worked. Horrible experience DONT RECOMMEND this hotel

Leisure Family

10/10

Exceptional

05 Oct 2025

Debbie

Easy ch

Leisure Family

10/10

Exceptional

08 Sep 2025

Jeffrey

No chain lock. Some outlets did not work.

Self

6/10

Pleasant

08 Sep 2025

Cynthia

Spider in tub. Rust inside toilet paper holder. Smelled chlorine

2/10

Poor

10 Aug 2025

Zam

Too bad costumer service

6/10

Pleasant

10 Aug 2025

Laurie

Easy to get too. They need to update. Place wasn't clean.

Leisure Partner

6/10

Pleasant

04 Aug 2025

Roger

Pros: bed was comfortable, coffee was good. Cons: ceiling was peeling all over in the bathroom, ceiling dirty in room, rust on metal surfaces in bathroom, no ventilation for the moisture to escape. Empty Kleenex box in bathroom, no tray to hold coffee pods in the room coffee maker. Just felt grungy and dirty. Price was right, you get what you pay for.

Leisure Friends

4/10

Poor

03 Aug 2025

Anne

Waffles were good

Leisure Family

8/10

Excellent

17 Jun 2025

Jacquelynn

Easy on and off highway system.

Leisure Self

10/10

Exceptional

17 Jun 2025

William

Rooms are clean

Business Self

10/10

Exceptional

14 Jun 2025

Brenda

Very relaxing

10/10

Exceptional

07 Jun 2025

Zac

Good

4/10

Poor

03 Jun 2025

Carlos

Not the best but okay

Friends_and_family Family

6/10

Pleasant

26 May 2025

Rita

I called to reserve as we were coming through Iowa. I gave credit card for two rooms. when checking in me and another couple each were going to pay for a room. i told that to clerk as he was checking us in. at the end he charged me for both rooms and did not say he could correct it just \"ohh\".

Friends_and_family Friends

6/10

Pleasant

24 Apr 2025

Bishop

Can walk anywhere

Leisure Partner

10/10

Exceptional

28 Mar 2025

Sharon

It was real close to all the places I needed to go to. Plenty of food places nearby. Room was really quiet. Bed was very comfortable. Only thing I would change is to get regular size pillow instead of small decorater size pillows.

Leisure Self

2/10

Poor

03 Nov 2024

merlis

It was disgusting they were smoking weed outside the hotel bad customer service

Business_and_leisure Family

6/10

Pleasant

31 Aug 2024

Daniel

Nothing

Business Self

2/10

Poor

16 Jul 2024

Heather

No very clean

Was not clean at all, paper towel over smoke detector, stains all over lamp shade, dirt all over walls, hair on wall in show

Friends_and_family Family

6/10

Pleasant

15 Jul 2024

Nik

Average

Room was ok,bathroom not cleaned properly hair on side of shower and shower head was disgusting room needed cleaning better also but it was comfortable, had something attached to the tv that looked suspicious so covered it up, all in all not bad for just sleeping in just could do with a deep clean

Partner

8/10

Excellent

04 Jul 2024

linda

Needs updating. Construction on property next door.

Leisure Family

2/10

Poor

26 Jun 2024

Ervin

Not again

Arrived at my room, found the door open. He had to slam the door very hard to close it. It appeared. Someone had use the restroom. The outside window screen was cut, and the window was not able to be secured from the inside. There was food left in the microwave in my room and the refrigerator door would not close tightly and was not usable. The common areas appeared dirty. Continental breakfast was very basic waffles toast and cereal.

Self

4/10

Poor

24 Jun 2024

Vicki

Phone didn't work in the room, had to call from front desk, no one on duty at front desk, no towels left in room after cleaned, vents covered in dust and dirt around furniture, didn't look like a vacuum had been used in sometime. Air conditioner not on when checked in, took long time to cool down.

Leisure Family

6/10

Pleasant

17 Jun 2024

Cindy

The internet didnt work and there was food items on floor left by other guests

Friends_and_family Friends

2/10

Poor

01 Jun 2024

heidi

Dirty, smelly. Had to change room due to a lound AC and hamburger in the fridge.

Second room the bathroom door handle fell off and there was hair in the bed.

10/10

Exceptional

26 May 2024

Christina

Awesome

Leisure Self

8/10

Excellent

31 Mar 2024

casey

there was no one at desk

Leisure Partner

6/10

Pleasant

26 Feb 2024

Debra

The lady at the desk was rude, not friendly at all.

8/10

Excellent

25 Oct 2023

Randy

It was just fine for an overnight stay. Easy to get to and plenty of restaurants close by.

Leisure Friends

4/10

Poor

15 Oct 2023

Timothy

Nothing There was no exhaust fan in bathroom.

Leisure Pet

4/10

Poor

17 Aug 2023

Laurie

Shower did not work right. Couldn't move handle on faucet ,so half the water came out of the faucet ,the other half out of shower head.

Leisure Partner

2/10

Poor

23 Jul 2023

DAWN

I got 2 phone calls from an unknown number and no message was left. Friday night I tried to check on my reservation online but was having computer problems and ended up calling the hotel and was told that they had to cancel my reservation due to a plumbing problem. They offered me the phone number to a location an hour away from where I needed to be. I was calling every hotel around and there were only 2 options available on hotel had jacked up the prices for 2 rooms to $448.00 for one night. The other option was $ 120.00 for 2 rooms for one night. We went with the less epensive one. upon check in there I shared my story and said that they did not have plumbing problems they just overbooked and that decided who to let have the room based on if the booking was from a loyalty program and who would generate the most income for them. I was even more upset that this happened and I will never give them my business again. I will also happily share this story with anyone looking for hotel recommendations. This has never happened before and it's a horrible way to do bussiness.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2023

Marilyn

Nothing

Business_and_leisure Self

2/10

Poor

29 Jun 2023

Sue

This property was dirty, trash laying around, carpet was sticky. Dust on furniture, 2 spiders were in the bath tub. Rooms in poor maintenence

Business Self

2/10

Poor

06 Jun 2023

Verified traveler

$200 “cleaning fee” for alleged bedwetter! 😆

Do NOT stay here!
Hotel old and out of date. No elevator to the second floor. Breakfast disappointing! They fraudulently overcharged me $176 and accused me of wetting the bed!

Friends_and_family Family

2/10

Poor

09 Feb 2023

Tonya

Will never use them again

Dirty and unfriendly

Friends_and_family Family

4/10

Poor

28 Sep 2022

Linda

Stay away!!!

I asked for a room away from the traffic ....didn't get it. I had someone moving in or something at 1 am. Called the desk...no answer. The condition was poor.....but the cleanliness and treatment by staff was terrible. I stay here in the spring and I don't know what happened. I won't be back.

Business

8/10

Excellent

02 Sep 2022

Beth

It was nice to have fruit in the breakfast area. The staff were very friendly and helpful.
The floor in our room didn’t seem to be as clean as it could have been although our room was comfortable.

Business Pet

2/10

Poor

08 Aug 2022

Daniel E

Could not stay

I did not even stay here. The room smelled of Fish when I opened the door and the room was full of flies. I tried to get a different room but none available. Staff member went back up to room with me and admitted they would not stay there either. We are waiting for a refund.

Self

6/10

Pleasant

14 Jun 2022

Jessica

Quiet...adequate

I opted for this hotel because the next price point at a nearby hotel was $30 more. I thought for just needing a bed, this would be fine. The room had a rank odor that i can't identify. Thankfully my nose grew accustomed to it after about ten minutes. Everything works, but the metal fixtures in the bathroom and bedroom are very rusty. I am certain it is because the room has high humidity and no obvious fan or exhaust in the restroom. All in all, it was safe and quiet. The housekeeping needs to check things over better as there was a liter of milk in the mini frig and plastic bag in the dresser drawer. If you just need a place to sleep, this will do. If you want modern and up to date, you'll need to try elsewhere.

Business

4/10

Poor

10 Jun 2022

Debra

I didn’t feel particularly safe at this property. The presence of tons of work vehicles in the lot and around the property has me on edge the whole time. The wait for service at the largely unattended desk felt really long. The stairwell we were encouraged to use smelled strongly of cigarette smoke. The hardware holding the blackout curtains in place was broken and falling away from the window/wall. The shower didn’t drain well at all, and couldn’t be completely switched to the tub faucet. I couldn’t find a handy place to charge my phone that worked. We won’t be staying here again. Line and learn….

Leisure Family

2/10

Poor

02 May 2022

Brandon

The room smelled terrible. It was musty and smokey even though it was supposed to be a smoke free room.

Business Self

6/10

Pleasant

19 Mar 2022

Verified traveler

I won't be staying here again.

I have never dealt with more unfriendly or unhelpful staff at any of my other hotel stays. I had them walk away when I asked a question. I called to ask for the password for the wifi, and he said it once and hung up. I called twice more with questions and never received a return call. I went to the desk, no one there, I used the phone to call someone. I could hear a phone ringing but no answer. I was told the desk was staffed 24 hours a day. I left and returned several times and saw no one. It appeared that anyone could walk in, do whatever and no one would see. I didn't feel safe here. I would suggest you look elsewhere.

Business

6/10

Pleasant

21 Feb 2022

James

Good People used Facility

The premise was run down, from the office chairs missing vinyl covers, to the chipped / scratched paint in the room and breakfast area. The cracked ceiling paint. It was apparent the facility and furnishings needs to be updated &/or painted. The staff were friendly though.

Business

10/10

Exceptional

12 Feb 2022

BEVERLY

Clean facility and good breakfast .

Leisure Self

2/10

Poor

04 Oct 2021

Lori

This place is extremely dirty the outside trash all over. The rooms were very filthy the place stunk bad. I booked 2 nights we arrived around 9 PM. The next day I had to book a different hotel because it was to dirty for my 2 year old and 1 year old grandchild. I got bit by bed bugs. We had to make this trip due to a family member dying. Very horrible experience.

Family_with_children

6/10

Pleasant

24 Aug 2021

Verified traveler

There was ants in my room. And im allergic to ants

Leisure Self

8/10

Excellent

23 Aug 2021

Carmen

Smelly

The room smelled humid and like smoke

Self

4/10

Poor

24 Jun 2021

Verified traveler

Hotel was not in great shape and we were charged a deposit when paying with cash

Business_and_leisure Family

2/10

Poor

23 Jun 2021

Deloris

Confirmation showed 2 rooms; hotel only had one room in system but the entire dollar amount shown on confirmation for two; would not work with us and said we’d have to work with booking agent! Called there at 11:30 CDT and was told there would be a 3 hour delay.

Friends_and_family Family

2/10

Poor

19 Jun 2021

Daniel J

They did not have record of us paying through this site so made us pay again. Please refund our payment through this site.

2/10

Poor

16 Jun 2021

Verified traveler

First of all, if you are trying to save money, don't choose this option! If you are a heavy smoker, this place is for you! This is not a place I would ever bring my family. This place is dirty and heavily worn. I would never stay here again. The good thing was, I found the place quiet, and I was undisturbed.

Leisure Self

4/10

Poor

14 Jun 2021

Verified traveler

Lamp shade was broken and held on with a paper clip. No towels in hotel room and had to ask front desk 4ctimes for towel. I will not be staying in a super 8 again!!!

Leisure Family

2/10

Poor

13 Jun 2021

Verified traveler

the place needs to be torn down or completely remodeled. nasty place

Leisure Family

2/10

Poor

23 May 2021

Verified traveler

We had to wait almost 20 minutes for anyone to get to the front desk to check us in. We arrived at a reasonable time. The hallway floors were incredibly dirty. The blankets were stained and the sheets had holes from cigarettes. It was dirty overall and not well maintained.

Leisure Partner

2/10

Poor

11 May 2021

Themba

Dirty, stinky and uncomfortable.

Business

8/10

Excellent

18 Apr 2021

paula

el hotel perfecto! la atencion del joven en el recepcion excelente, colaborativo tratando de ayudarme con el telefono hablando a expedia.com, aqui lo unico malo es expedia y la aplicacion de ustedes Hotel.com que por las ultimas 2 semanas lo unico que tengo es problema! hotel.com es malisima, una aplicacion llena de problemas nunca hacen las cosas bien, esta es la ultima vez ya que el uso, es el 2 problema en las ultimas 2 semanas! agradesco al joven que me ayudo en el front desk! pero no a hotel.com

Business

10/10

Exceptional

10 Feb 2021

Verified traveler

the staff was very nice and helpful, the room was nice and bigger than expected. Thanks!

Friends_and_family Friends

2/10

Poor

06 Feb 2021

Desiree

Don’t waste your money on this place!

When I was heading to my room the whole first floor smelt like cigarettes. As I went up the stairs the staircase was dirty. I was hoping my room didn’t look bad due to the view of the first floor and hallways and entrance. As I opened my door I inspected the room and I saw that the restroom had short hairs looked like pubic hair in the tub. I went to the bedding area the side of the bed had stains . The lamp that was next to the table had stains of some sort . I felt disgusted and disappointed that I spent the amount I did. I should’ve went to the hotel next door Best western they never disappoint. I just thought I should try something new. But don’t waste a dime here!!!

Partner

4/10

Poor

12 Jan 2021

James

The bed was way to high and uncomfortable after the breakfast was at best not very good

Leisure Family

10/10

Exceptional

12 Aug 2020

Douglas

storm damage life saver

Stayed here during a weather event where straight line winds destroyed most of Marshalltown. Nobody had electricity, including the super 8. The gentleman was out on a tailgate outside setting up people with rooms on what was left of his laptop battery. He then walked everyone to their rooms with battery powered lanterns set up in the hall. He literally told people he’d makes sure he’d get us a room one way or another. Hotels.com helped because we could prepay for our room and just show him our confirmation number. The hotel was full of people there to help, or people with significant damage at home. Super 8 Marshalltown, IA, and Hotels.com was a life saver.

Business

2/10

Poor

28 Jun 2020

DS

Did not even stay drove into the parking lot and said no way. Lost $400 on a 2 night stay prebooked

Friends_and_family Family

4/10

Poor

05 Jun 2020

randall

Not happy

Rooms were a little musty (like Grandmas house). We were woken up at 130 Due to a child in the hall and then the police were called to deal with whatever was going on in the room across the hall I know this wasn’t the hotels fault but it did not make for a comfortable stay. I believe if people are living there they should be on one end or floor and temporary guest should be somewhere else due to a level of comfortable ness people feel when in one place for too long (home).

Partner

10/10

Exceptional

12 May 2020

Verified traveler

It was clean well kept. Staff friendly.
It had a hair dryer that didn’t work that was disappointing I guess should have told them. We were only there one night and because of co’ved 19 no breakfast.

Friends_and_family Family

6/10

Pleasant

25 Feb 2020

Verified traveler

It was average. Quiet. Stains on hallway carpet. No orange juice at breakfast. Apple juice watered down

Friends_and_family Family

4/10

Poor

01 Feb 2020

Brandie

Moldy furniture. Dirty

Business

8/10

Excellent

01 Jan 2020

Sharilyn

Disappointed this time

It took all night for the room to reach a comfortable temperature and the toliet wouldn't flush when we went to leave.

Partner

4/10

Poor

27 Oct 2019

Verified traveler

There were ants in the room, the trash wasn’t picked up from previous guests, microwave was dirty, heater barely worked

Partner

4/10

Poor

27 Oct 2019

Verified traveler

The outlet and phone did not work. Old food was left in one of the rooms. The iron was plugged in the outlet started smoking. The phone didnt work to contact the front desk. The bath tub was filthy. I felt the attendant felt they were fair in compensation with a $25 Apple Bee's card being they were originally offered McDonald's; but the words used were rembursement. It was 66.99 per night + 19.84 tax. Rembursement would have been three gift cards to amount to 75 dollars and I would be compensated. Not happy!!

Friends_and_family Family

10/10

Exceptional

10 Oct 2019

Verified traveler

Clean and cheap, nice staff. Comfy beds. Free coffee

Friends_and_family Partner

8/10

Excellent

05 Sep 2019

Amanda

Good place for the price.

The hotel was pretty good for the price. I had no issues while I was there. Could need some updating but I had what I needed.

Friends_and_family Friends

8/10

Excellent

04 Aug 2019

Verified traveler

The management and the staff were great. They were so helpful and also Pleasant to be around

Friends_and_family Partner

6/10

Pleasant

29 Jul 2019

Verified traveler

Bathroom wasn't clean so we had them come and clean it while we were at supper. They were working in the breakfast area when we got there but it was picked up by morning although not the cleanest with dust on things yet.

Leisure Friends

8/10

Excellent

23 Jun 2019

Verified traveler

convenient, clean, comfortable, good sized room, bed and pillows were comfortable

Leisure Family

4/10

Poor

20 May 2019

earl

Feeling cheated

Checked in ,room was to be kind, handicap accessible. It was a full, handicap accessible, then was told they don't have king handicap accessible even when they had confirmed our reservation, so then they gave us a king room but had to go now hallway about 7-8 rooms down in order to have handicap bathroom. But the next morning had a call that our daughter in Tenn. had passed away and they wouldn't even refund any of our money even tho we were only there 1 night out of the 7 we were supposed to stay. So no I won't be recommending this motel to anyone.

Family

6/10

Pleasant

04 Mar 2019

Verified traveler

Not recommended

Couldn’t find reservation through hotels.com in their computer system. The building Smells bad. Leaky shower faucet.

Family

2/10

Poor

03 Mar 2019

Verified traveler

Place was so dirty, towels were ripped and stained, floors dirty and stained, sheets had stains, water on the bathroom floor and toilet not secure to the floor and moved when you used it. Got charged by hotel and travelocity. Parking lot was dangerous from all the ice. Would never stay her again.

Friends_and_family Family

6/10

Pleasant

29 Aug 2018

Ryan

Not gonna lie, probably one of the least professional front desks I have ever dealt with, I went to checkout early around 4 A.M. so I could get a move on and no one was at the front desk. I had planned on leaving sooner and was in no mood to wait or search for someone so I left my keys and left because I had already paid for everything. They may hate that but guests shouldn't have to search for staff.

4/10

Poor

26 Aug 2018

Verified traveler

Staff was very friendly and welcoming but it was not clean and the rooms were falling apart and not clean either.

10/10

Exceptional

17 Aug 2018

Verified traveler

Very friendly staff. Thank you. Clean and cozy rooms.

6/10

Pleasant

13 Aug 2018

Verified traveler

It was an average stay. Room could have used more towels. 4 adults and only 2 sets of towels.

8/10

Excellent

10 Aug 2018

walter

Good place to stay

Good room and only a short drive to Marshalltown Shops and all. Nice breakfast.
Friendly staff

Partner

8/10

Excellent

06 Aug 2018

Nancy

Very clean and front desk was very friendly. Was hoping for a bagel and cream cheese option for breakfast and more fresh fruit (apples or oranges)

2/10

Poor

31 Jul 2018

Ken

Was a day late paid for 2 days and was not allowed to stay the 2nd nite unless i paid again! Ripped me off. Poor business ethics!

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