Name: fave+ hotel Palembang
Address: jalan basuki rahmat no. 1681, Palembang, 30128, ID

fave+ hotel Palembang

Palembang · Indonesia

jalan basuki rahmat no. 1681View location

20 reviews shown

10/10

Exceptional

31 Jul 2025

Shaikh Khurram

Nice

8/10

Excellent

19 Mar 2020

Charles

About 25 minute walk to Demang LRT station. Nothing to see or do nearby. A little bit loud with the street noise and music playing in the hallways night and day. Decent swimming pool. Great choices at big breakfast buffet.

Leisure Self

10/10

Exceptional

18 Mar 2020

Verified traveler

Nice stay, nice facilities, good price...

Flight arrived early, I was lucky the staff allowed early check-in, but got me smoking room instead of non-smoking as requested... But that's OK with me... Room was spacious, look similar to pictures... Breakfast choices was quite limited, not many dishes... Already thinking of returning even before checkout....

Self

6/10

Pleasant

21 Aug 2019

Verified traveler

bad experience this time booking with Expedia since the booking was done for Superior room but ended up with Standard room. I had to pay extra money for upgrading it to Superior room. Why this incident happened!!!!!!!!!

Business Self

8/10

Excellent

10 Aug 2019

Nandprasad

Comfortable hotel

Good overall

8/10

Excellent

10 Jul 2019

Irvan

Service, WiFi, Breakfast dan Comfort memuaskan. Tetapi Cleanliness sekalipun bersih tetapi di temukan 3 kecoa kecil dekat ceret berlarian saat bermaksud mau menyajikan minuman.

8/10

Excellent

08 Jul 2019

Verified traveler

I love that you get 2 pillows per person, or 4 pillows per room, not to mention the 2 small pink pillows, so for you who needs a body pillow (guling) to sleep, you will be happy.

The shower towels had a strong bad smell, all of them, and they were not clean white and fluffy, but rather worn out, dark stains, and with strong unpleasant odor (kaya bau apek tapi bukan). However I knew they've been laundry because they were no hair or dirt.

Breakfast was good, had more than enough options for their price point. The room air condition was strong and easy to control.

The room design was modern, you can tell it is one of the newer Hotel. The rooms look clean with minimalist furniture. The shower was also clean and minimalist with strong water flow and no odor, good job Favehotel. The built-in hairdryer was very handy. Drinking water, coffee, tea, mugs and water cooker was provided free. The pay minibar snack served peanuts, chips, and chocolate with good prices. In room dining was also available, just do not expect gourmet or street flavors.

24 Hours staff support. At one night, maybe around 10 pm, my daughter vomit on the bed, to my surprise they had staff to change the bed sheets in 15 minutes, WOW!!.

Great job Favehotel. At the price they offer, which is a good deal, you want to stay here again, who doesn't like a good deal, however, if Favehotel replace their towels to new clean whites towels with no odor, then it would be my number 1 choice in Palembang.

Friends_and_family Family_with_children

8/10

Excellent

26 Oct 2018

Arief

generally OK

6/10

Pleasant

01 Oct 2018

Verified traveler

Most staff are very nice, even chef at egg station give you nice smile for starting your day.
But at spa staff really quite no manner, siting at gym with Charing phone, watch MV with speaker on, talk on the phone and another stafff loudly like fresh market. Please assist to do training them on service mind/ take the ownerships.

Family

6/10

Pleasant

29 Sep 2018

lee

no entertainment, food very bad, every morning breadfast same manu, lunch n dinner all spacy food.

2/10

Poor

03 Sep 2018

Verified traveler

0 stars

This hotel is without doubt one of the dirtiest establishments one could stay at.
The first room I was checked into was a suite that literally had faeces on the toilet and on the walls, when I point this out lwas given a separate room however I could not sleep there due to the noise of a drunken Hotel guest in the room above me.
Despite complaining 4 times to the front desk and security nothing was done they only offered me the option to going back to the room that I moved out of which I had no other option but to do and they confirmed that the room was \"cleaned\".

Shortly after this I consumed something in the restaurant on the ground floor and subsequently acquired very severe food poisoning.
Subsequently 4 days later I am still on antibiotics and have diarrhoea as a result of food consumed in the hotel restaurant.
Management then said that as compensation they would let me stay 8 hours to my flight of departure of the next day free of charge they change their mind back and forth a total of 3 times finally denouncing their compensation and then accusing me of lying about said food poisoning.
I advise anyone whom is considering in staying at this establishment to stay far away it is simply not worth the risk of getting ill or coming into contact with their poor standards of hospitality.

10/10

Exceptional

28 Jan 2018

noorazmi

nice hotel palembang

I am very happy to stay at this hotel, excellent service from staff, comfortable room and would like to stay back at another time

Partner

8/10

Excellent

24 Dec 2017

sylvteoh

pleasant hotel and widespread of buffet breakfast

staff are very friendly and helpful, room is really clean despite not having hairdryer. the only downside is the wall is pretty thin so you are able to hear what happen on the room next door

6/10

Pleasant

01 Dec 2017

Roxy

Better than nothing

Staff are really friendly but it’s tough to communicate with them. The bathroom is a bit dirty and the towels looks really old and soiled🙈

6/10

Pleasant

12 Nov 2016

Rhezza

Nice hotel

Overall its good, but cant check in before 1 pm because of their strict rules

8/10

Excellent

21 Sep 2016

Royce

Convenient and clean hotel

The room was simple, small, but clean. The shower was strong.

6/10

Pleasant

05 Sep 2016

Agus

value for money but bad soundproofing

value for money but bad soundproofing.. you can hear everything your neighbour does

8/10

Excellent

03 Aug 2016

David

Hotel in Palembang

Quite a nice facility for a budget hotel. However, the housekeeping did not sweep the floor of the room or wipe off the table the first day and we had to ask them to come back and do it. The second day they did a much better job. The chairs in the room were not comfortable because they didn't have backs - ok for sitting at the desk, but not ok for watching tv or reading. There were 2 chairs and a sofa bench all without backs. The breakfast is not bad - standard Indonesian hotel food. It was at least a 20 minute drive to go to a mall or to the Benteng Kotu Besak/Ampera Bridge because traffic is bad (plus there is a lot of road construction going on).

10/10

Exceptional

12 Jun 2016

RUBEN

Nice!

Very nice hotel

Partner

2/10

Poor

20 May 2016

Verified traveler

Good hotel, bad staff. They gave out private information such as room number to people who shouldn't have that information