Name: The Alana Malioboro Hotel and Conference Center
Address: Jl. Mayjen Sutoyo, 52, Yogyakarta, 12960, ID

10/10

Exceptional

25 Dec 2025

Douglas

Good experience

Leisure Family

10/10

Exceptional

18 Aug 2025

Amit

Excellent and comfortable stay

I stayed three nights here and would defiantly stay again if Yogyakarta.
Place was great - staff were excellent. Especially at reception Yudha, Fara and the duty manager Indra who helped tremendously when I had left my small rucksack with important items in the taxi and realised 6 hours later - they all helped to contact taxi company to help get it back.
Thank you to and Busma & Arif who were the main chefs at breakfast - they cooked something special for me as I’m vegetarian many items on the buffet - although looked vegetarian were cooked in chicken power or meat stock. Also to Johan who helped with car for the main temple visit. All staff were friendly.

Self

10/10

Exceptional

21 Jul 2025

Stephen

Clean

Business

4/10

Poor

26 Sep 2022

CHIEN HSING

I chose it because it is in 8.8 scores but finally not good enough.

Business

10/10

Exceptional

17 Dec 2019

Mattiazzi

I loved this hotel, want to stay here for the next time when I visit to yogya.

Ciao.

Friends_and_family Partner

10/10

Exceptional

17 Sep 2019

Verified traveler

satisfying stay at Neo Awana

value for money, good selections of food for bfast, clean and most of all helpful and ever-willing to assist esp staffs at the noodle restaurant

Friends

8/10

Excellent

16 Sep 2019

Verified traveler

breakfast was good! lots of menu with the reasonable price!

Business Self

10/10

Exceptional

20 Aug 2019

Verified traveler

the staff very friendly and the swimming view very good

Leisure Friends

10/10

Exceptional

24 Nov 2018

Franziska

Can 100% recommend this Hotel.
I stayed here last year and came back. It is a real Treat after traveling in Sumatra. Hotel Neo is a Hotel of high standard and clean. STAFF is professional and they will try to help in any way.
Breakfast is good.
I don't find the pool that inviting but apart from that I love this Hotel !

Partner

10/10

Exceptional

05 Nov 2018

Eiza

The hotel was very accomodating especially with my special request to decorate the room as part of my friend's birthday surprise. They really did a good job in that with the bed deco, flowers and there's even a cake! The room are also spacious and clean. I will definitely come back to this hotel if I'll ever cisit Jogjakarta again! 👍👍

10/10

Exceptional

21 Sep 2018

Verified traveler

Good Experience, I am tired and Expedia help me to find a good place to have a good sleep.

8/10

Excellent

05 Aug 2018

Ronald

Five Nights at the Neo

Pros:
Attentive, friendly staff
Easy check in and out
Very good breakfast food and venue
Clean room service
Lots of free parking
Convenience store in site
Decent pool
Very quiet rooms
Good value

Cons:
Mold in shower stalls
Very loose toilet seats...was resolved
Window in shower emits light so if bathroom used in the middle of
the night, person sleeping is flooded with light that wakes them

Overall, a very good stay and would return

Partner

10/10

Exceptional

30 Jul 2018

Feirut

The hotel staff are able to fulfill my request for personal needs. My team is really satisfied while staying at neo+awana.

8/10

Excellent

18 Jun 2018

Tammy

Sufficient toiletries, pleasant staff

Check-in was completed within a few minutes. Bed was comfortable, with 1 standard and 1 small decorative pillow per bed. Breakfast had good spread with egg-station, salad bar, hot food, noodle booth, fruits, juices, and typical local food. We went for bfast at 8am, found the restaurant full and had to sit out in morning sun, which we did not prefer. WiFi was good most of the times. Slight noise from corridor.

10/10

Exceptional

01 May 2018

Byrne Ae

Great hotel, with an even greater degree of servic

Nice and friendly staff, always smiling and ready to help with any problem. iF, I had a complaint, (and this complaint would be minor in all aspects) is that the staff should be better trained in the English language. I would gladly return to this hotel again.

8/10

Excellent

10 Apr 2018

Matthew

Great hotel but a bit isolated

The hotel was much better than I expected. An easy walk to the local tourist attractions but there weren't many decent restaurants nearby. Mostly only small, local places. It felt a bit isolated. There is one bar that's about a five to ten minute walk away. Rickshaw drivers hang out in the parking lot and it's only a few dollars to go to Malioboro where it's a bit more lively. Check out the alleyways around the hotel for local life.

8/10

Excellent

31 Mar 2018

backpackers

niece hotel

nice hotel with strategic location .. near town , shop and restaurant SS .. room always clean .. nice staff , and i enjoy during my holiday at neo+ awana .. i will be back to the hotel if i go to yogyakarta again

10/10

Exceptional

30 Mar 2018

david

Great hotel always recommend it to anyone wanting good quality property and service

8/10

Excellent

25 Mar 2018

Verified traveler

Chain hotel

If you are looking for a modernized chain hotel, this is the one. Everything is so far so good. The location is good, nice restaurants and art galleries around.

10/10

Exceptional

07 Mar 2018

TING AN

Pretty receptionists

Receptionists are pretty.

Partner

10/10

Exceptional

04 Mar 2018

nur syuhada

Great hotel with reasonable and affordable price

Neo awana had a very good fasilities and all their staff were really awesome and friendly. I will give 5 star for all aspects. Keep a good work

8/10

Excellent

08 Feb 2018

Verified traveler

We only stay for 1 night. Comfortable room. Fast check in. Also the massage is very good.

8/10

Excellent

23 Jan 2018

HD

Well managed hotel but fragile chain of info

It was a good experience when checking in and the next day during breakfast as the group from local schools are about 400 kids occupying the same facilities but private guests are separated and not hindered by the large group.
However the next really early we request breakfast box, order that a day before at the restaurant, reminded the night before to front desk....then in the morning it's NOT ready!? They gave us some old bakery stuff that even have some white mildew like on the surface!!
So we just throw those out.
I suppose the chain of management needs to review how well the staff really work.

6/10

Pleasant

05 Jan 2018

Verified traveler

The interior is a bit run down, should do some maintenance. Overall the location is good and not so noisy.

2/10

Poor

01 Jan 2018

Najwa

Bad

Worst hotel for 2017

Family

6/10

Pleasant

27 Dec 2017

Kamil

Excellent breakfast but room need to tidy up...wall condition is not good...Great location.

Family

8/10

Excellent

06 Dec 2017

Sebastien

Fair

Its ok. Nothing special. Nice pool. Didnt try the food. Service is good. Could be busy. Modern and relatively new hotel. Was clean. Hopefully they will maintain it. I would go back if the price is right.

Family

10/10

Exceptional

18 Nov 2017

Franziska

Comfortable and Clean, great Breakfast

Honestly I loved the place. It is just like a fancy Hotel in USA but cheaper. LOL
I loved the housekeeping staff ! If you have any problem with your room just ask and they will fix it !

Room was nice and just like in the pictures.
Breakfast is a huge INDONESIAN buffet (90% of guests are Asian) but any Westerner can also find eggs,bread, fruit,cereal, plenty of choice if you don't feel like Nasi Campur first thing in the Morning.

The only thing that bothered me was that you could hear everything from the Hallway in front of your door. Be aware Indonesians often travel with small kids and from early am you will have small kids running down the hallway screaching ! But I was so happy i found this place after staying at Rumah Roso, which was a dump...so I almost didn't mind.

Also most Indonesian Ladies will go into the pool fully clothed or not at all so the pool was mainly used by toddlers.LOL

All in all I liked it a lot plus there is thie amazing restaurant \"Spesial Sambal SS\" NEXT DOOR ...try it !!!!

Partner

8/10

Excellent

07 Nov 2017

Ian D

Great hotel

I only stayed 3 nights, but I couldn't fault the hotel, very friendly staff, Good WiFi, air-conditioning worked Good, plenty of TV channels, comfortable bed, good water pressure in the shower, close to Prawirotaman, I will be staying here on future trips.

Partner

10/10

Exceptional

30 Sep 2017

Raghavan

Clean and spacious accommodation

We stayed for 2 nights. The room was spacious and clean and the facilities were good. Location is ideal with ATM across the road and restaurants within 10 minutes walking distance. Staff were helpful in organising the trip to Borobudur and Prambanan. We had wifi issues but the IT guys sorted it out. Overall very satisfied.

8/10

Excellent

19 Sep 2017

Fred

Good food and service

What is bad about this hotel...
NO GYM!
Other wise : good food , good people and good service.

8/10

Excellent

02 Sep 2017

Verified traveler

Tired room and everything is okay

The room is a bit tired. The toilet is not clean and with a damp smell. The location is not close to Malioboro but I like the area, with some art galleries and restaurants nearby. A 10 minutes walk will take you to a bus to Tugu Station. Room-service food does not taste too good.

10/10

Exceptional

31 Aug 2017

Raliff

Accomodating and walking distance to everywhere

I always go to Neo Awana whenever i come to Jogja

10/10

Exceptional

23 Aug 2017

Verified traveler

Wonderful place to stay. Warm and friendly staff who are very efficient. Will stay again any day.

10/10

Exceptional

14 Aug 2017

Max

Early check in, thank you

We arrived early after 4 flights and hardly any sleep. After talking to the front desk they were able to accommodate us and within an hour we were checked in and able to get some sleep. We also arranged a sunrise tour of Borobudor. The hotel is near some nice restaurants (15 min walk).

Partner

10/10

Exceptional

01 Jul 2017

HY

Good hotel

Hotel located some distance away to Maliboro, however the hotel near to Prawirotaman Rd, where cafes and bars located. Room is good, variaty of tv channels offer for in room tv. Staff are friendly.

8/10

Excellent

30 Jun 2017

Dyah

Value for money

location is around 10-15min to Malioboro street by car

Family

8/10

Excellent

20 Jun 2017

Verified traveler

Good stay for 2 nights

Good stay for 2 nights. Bed's are comfortable and you have evrything you need in the room. Good choices of tv channels. My aircon made weird noises when I arrived and when the technician opened it, it was full of dust. After cleaning it out it was ok again. The area is a bit far from the center (Malioboro) so I would prefer to stay somewhere closer to the center. But therefore the hotel is pretty quiet and there are actually a few good restaurants in the area. Price/Value was great!

10/10

Exceptional

06 Apr 2017

Tjatur

Nice hotel, best location, friendly staff

Nice stay for familiy holiday

Family

10/10

Exceptional

23 Mar 2017

Wong

Comfortable, clean and worth to stay

Family

8/10

Excellent

18 Jan 2017

Nurul amal

Great Stay!

Great stay!

Family

4/10

Poor

07 Jan 2017

Harry

Filthy Hotel and Unfriendly staff

I book for two rooms and stay in #709 & #711, while check in found that the corridor is very dirty specially in front of our room doors. A lot of crumbs of biscuit.

Under the bed is very filthy, I look accidentally when I drop my key.

And this is the important thing : HK didn't change sheet.
I found big spot in my sheet and HK didn't change that sheet even-though I stay for 2 nights.

Kitchen Staff unpolite and not well prepared.
We have to queuing for omelette & sausage for about 30 minutes.

6/10

Pleasant

02 Jan 2017

Rizky

Convenient Budget Hotel

I stayed for 2 nights in room 507. The hair dryer was broken and then the maintenance guy replaced it with another hair dryer that's only slightly better. Bed was okay. Hospitality from the staff was great. Breakfast choice was as one can hope from a budget hotel, although the dining area/restaurant isn't spacey enough to accommodate busy mornings.

8/10

Excellent

30 Nov 2016

Verified traveler

Comfortable room, Windows that opened would have been nice. Good pool and deck to sit on. Breakfast was fine. Staff were friendly and helpful. There is a corner store at the hotel which is handy.

Partner

10/10

Exceptional

01 Nov 2016

Rahul

Perfect hotel in budget price

Very nice location with wonderful hospitality by hotel management. I would like to go back again once i get chance.

Family

10/10

Exceptional

16 Oct 2016

Phillip

Nice Hotel

This is a very nice hotel, quite new, and a great value. The staff is excellent, everyone was very helpful. The buffet breakfast is excellent, it made my all-star list. The location is good, a reasonably short walk to the Water Palace, Sultan Palace, etc. Malioboro is a bit further, but still walkable, though there are numerous cheap transit options waiting for you in the hotel driveway. Wifi service is fine. There are some pretty good restaurants in the area and a couple of bars a few blocks away. The hotel location is quiet. Overall, this hotel is a great value. The only suggestion I might make is to replace the fluorescent light bulbs in the rooms with LED bulbs, which would be brighter, whiter, and lower power.

8/10

Excellent

01 Oct 2016

Verified traveler

Comfort hotel with local food just along the street

8/10

Excellent

07 Sep 2016

Graeme

Good, one hiccup

Everything was really quite good - the food, wifi, room, service, etc.

Everything was great until we were leaving and we learned that we owed $10 for breakfast. Doesn't sound like a big deal, but it was super confusing and annoying considering we were on our way to the airport. It wasn't clear why we were being charged because we had 2 $5 coupons. But we learned that this didn't cover the breakfast - only half of it. So apparently breakfast costs $10 a person, but this makes absolutely no sense considering that full dinner meals run for maybe $3. Sure, it's only $10. It was just not knowing what was going on and that being very unclear. They just need to be clear on prices and how breakfast works.

Other than that it was great.

Partner

8/10

Excellent

22 Aug 2016

scott dern

Comfortable hotel in the city

Meet friendly and helpful hotel staffs and enjoyed the stay.

8/10

Excellent

17 Aug 2016

Sarah

Very pleasant stay

Very helpful and friendly staff. The room was clean and comfortable, and the pool was nice. The weekend buffet could definitely be improved.

Partner

8/10

Excellent

01 Aug 2016

kenneth

Be greeted by Blondies

Don't know what the thing is with the front desk check in chicks wearing blond wigs is all about, something different I guess, but is fun and the girls looking gorgeous huh!

Needless to say, this is one of the best hotels I have stayed at, between Bali and Jakarta as far as value and quality on all fronts.

10/10

Exceptional

16 Jun 2016

ART

Wonderful stay!

away from the more crowded Malioboro street, about 10 mins away by taxi. For those who don't really like the crowds, this is perfect! 15 mins away from the Prambanan and 40 mins away from the Borobudur.

10/10

Exceptional

08 May 2016

Sony Wirawan

excellent

Excellent service and clean room.. Great for holiday..

Family

10/10

Exceptional

07 May 2016

Verified traveler

Great find

We were pleasantly surprised when we pulled up to NEO Awana. The staff at the front desk were wet welcoming and the lobby smelt like a spa. Our room was very clean, modern, spacious and had all the amenities. The bed was like heaven. Our first night we. Received a call from the front desk to ensure we were settling in well! The pool and lounging area is also great for when you need a break from the city. A close walk to the main streets with all the restaurants. However the were very pleased with the food from the hotel and how reasonable it was. Overall a very pleasant experience.

Partner

8/10

Excellent

25 Feb 2016

Christian

Pleasant 5 night stay in Yogyakarta, Indonesia

Stayed at this hotel for 5 nights on a Yogyakarta sightseeing trip with my wife and a couple of friends. Hotel condition and service staff were great though did run into some difficulties with communicating with staff when speaking English. Overall, a good experience but on our two weekend days there the hotel had a very large group for some business function. This made waiting for elevators a major challenge, often having to let 4 or 5 go by before being able to get on. This group also caused a problem with waiting at breakfast time.
eggs and waffles had to be cooked to order and only one cook was doing this job for the very large group and made it necessary to wait 15 - 20 minutes to get served.
Neighborhood was just OK - a bit further from Malioboro St. than I would have liked, making it impractical to walk there from the hotel. Overall though, hotel was fine and a good value for the money. Once the crowd disappeared, things were much more quiet and enjoyable.

Partner

6/10

Pleasant

01 Feb 2016

Verified traveler

Awana

Overal we had a good stay. Wifi was terrible in the room, made it difficult to work.
Personnel was very good especially in the restaurant, at the front desk they left room for improvement.

Whish they could just clean the bathrooms better. A little brush would do miracles in a few minutes. Breakfast was fine, the fresh juices mace a difference however the kitchen was filthy! If they keep it clean in the dining room whh can't they clean it in the most important area, where they handle the food?

8/10

Excellent

04 Jan 2016

Verified traveler

The hotel has a good location to see the main sights of the town. Nearby there are several streets with a wide selection of restaurants and bars with life music. Although the hotel is new and the reception staff are very friendly, the housekeeping needs to be improved. The corridors, rooms and the bed linen were not always spotless clean and I believe this is due to size of the hotel and there were not enough housekeeping staff for so many rooms. We have stayed at the hotel during Christmas period which was also the holiday season in Indonesia. Therefore the hotel was full with large family groups and tour groups. We did not have an issue with this but other travellers might be aware of this as the brekfast room can get very busy. The swimming pool is right next to the eating area. We returned to the swimming pool late afternoon and then hardly anyone was using the area. Overall is a good basic budget hotel.

Family

8/10

Excellent

25 Dec 2015

Suhermin

nice for business trip, simple room

Staying is too short, nothings could enjoyed there

10/10

Exceptional

14 Nov 2015

Verified traveler

Great value

Great value for money and very good service. I would always come back.

8/10

Excellent

11 Nov 2015

Verified traveler

Good looking hotel

Feel of the hotel was charming and nice interior design makes the hotel interesting to live. But unfortunately for the front Desk him work rada slow because I have to wait a while for the check in and check out.

10/10

Exceptional

01 Nov 2015

Elzbieta

A+++++

Very clean, modern hotel. Personnel very friendly , nice location.

10/10

Exceptional

20 Oct 2015

Ubud-pat

Like 5 Stars...

This is one big Surprise! Super,Super Value!
The Staff is excellent,the Team's Sense of Belonging,Knowledge of Facilities in and around
Hotel,Guest-recognition and Hospitality,Attitude and genuine Friendliness,yesss! 10 out
of 10!
Congrats to the Management...!...Training,Motivation,You doing it all !
The NEO-AWAN is only open about 6-7 month,but,Hey! ?.nicccce !
Not to forget,Roomservice is quick and efficient...and the food served is way above
' par'....! Enjoyed my meals every single time!
Pool is well looked after and never crowded!
Thanks, Hotelier,retired,Bali

10/10

Exceptional

10 Aug 2015

Aman

EXCELLENT

Best hotel available at this price .. Got early check in at no extra cost .. Friendly staff :)

10/10

Exceptional

04 Aug 2015

Verified traveler

The hotel was near to the Kraton and Sultan's Palace. It had helpful staff, the room was comfortable with all amenities: hot shower, comfortable bed, good air con, flat screen TV, toiletries. There was a small swimming pool beside the coffee shop. I had a great breakfast (paid extra as was not included). It is a modern, hip hotel.

10/10

Exceptional

02 Aug 2015

Brian

fine hotel for a short stay

Neat hotel, conveniently situated just south of the Kraton, near one of the batik gallery areas. Welcoming with attentive room service.

Family

10/10

Exceptional

15 Jun 2015

Verified traveler

New Hotel, value for money

This is a new hotel. The standard room is quite small and won't accommodate an extra bed. The superior room is larger. The extra bed is laid on the floor, so it's not suitable for people who have weak knees or back problems. The staff are helpful even though they may have some difficulty understanding the request.

10/10

Exceptional

27 May 2015

Verified traveler

Good Hotel in Yogyakarta

Great hotel in a great location at a very reasonable price. The was comfortable, nice food n great service,there staff keeps smiling all the time which gives you positive vibes throughout.

10/10

Exceptional

11 May 2015

Nadiya

Nice New Hotel in Town

They have a very nice room with clean sheets and clean room. Their staff also really friendly and the breakfast also good. Since i do some work during my trip, having a great WiFi so important, and i was so lucky to stay here because their connection really good. Really recommend this hotel.

10/10

Exceptional

27 Sep 2019

Verified traveler

Je ne sais pas si mon avis vaut quelque chose je suis passé d'un hotel 1* à Jakarta à celui ci, la différence est flagrante.

Sinon niveau écolo c'est pas mal vu qu'ils proposent de remplir votre bouteille d'eau au niveau du distributeur d'eau de l'étage.

Un atout supplémentaire un restaurant excellent juste a coté , le Waroeng SS Plengkung Gading , certains plats sont très épicé alors pour ceux qui n'auraient pas l'habitude posez la question avant de choisir ;)

Friends_and_family Partner

6/10

Pleasant

27 Jul 2019

Maulina

I DON'T FIND AND SEE A FACILITIES SPORT OR FITNESS

Friends_and_family Family

8/10

Excellent

09 Jul 2019

yeongjin

룸 에어컨이 불량해서 결국 교체

호텔 투숙한 내용이다. 룸에있는 에어컨이 물이 떨어져서 바닥이 젖어있고 샤워실에서 샤워를 하면 하수구에 물이 안빠져서 교체를 요청했습니다. 핸드폰으로 찍은 사진까지 보여주니 다음날 교체해주었다.

10/10

Exceptional

26 Nov 2018

Verified traveler

Sans hésitation je reviendrai dans cet hôtel, aucune fausse note, bravo et merci

10/10

Exceptional

05 Nov 2018

Verified traveler

Bom hotel e excelente comida

Partner

8/10

Excellent

27 Sep 2018

Pol

Belles vues depuis la terrasse du bungalow, qui est séparé des autres bungalows et donc très intime . Wc pas propre et peu convenaient (il faut descendre un petit escalier pas pratique et dangereux).

Partner

8/10

Excellent

04 Sep 2018

Laurent

Hotel convenable, bon petit déjeuner.

Family