Quality Inn And Suites Glen Rose

6/10

Pleasant

24 May 2026

Laurie

The staff was nice, rooms clean, and bed fairly comfy. Halls were a bit dark and dated and there was a bit of a strange smell.

My main disappointment was an unusable tv and lack effort by staff to remedy the situation. Only a handful of sports and religious channels would work; I reported the issue twice and they recognized there was a problem.but nothing was ever done to switch tvs or work with the remote to fix the problem. Instead the tv didn’t work for the two days we were there. Just switching tvs would have made us happy but nobody seemed too concerned about it - except us. In this day and age, a working tv is a minimum expectation in a hotel room.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Julie

The owners were the best people ever! Went out of their way to assist us during our stay!

Friends

4/10

Poor

17 May 2026

Vicente

Internet was not working could not see TV/ No hand soap and room was hot and smalled

Family

2/10

Poor

09 May 2026

Bonnie

Building is falling apart, keys don’t work, property is in serious need of repairs!!! Room was filthy, staff did nothing to help. Would never recommend this hotel.

Friends

10/10

Exceptional

06 May 2026

Jeffery

Room was super clean and spacious. Bed was comfy. Staff was excellent. Breakfast was great. Just an awesome hotel to stay at.

Partner

10/10

Exceptional

24 Apr 2026

Roxanne

Other guests with pets made the place smell

8/10

Excellent

20 Apr 2026

Isela

Breakfast did not have much to choose from, the walk in area had a bad smell the sink in the room was nasty had silver fish bed had some stains the shampoo and conditioner were empty. Staff at Arrival was hard to get ahold of. Other than that staff was super friendly

Family_with_children

6/10

Pleasant

16 Apr 2026

Michelle

Hotel was clean and fine for a place to crash. Don’t expect breakfast unless you ask for it.

Self

10/10

Exceptional

28 Mar 2026

Stacie

Room was great, AC worked wonderfully

8/10

Excellent

02 Mar 2026

Valerie

Clean room. Easy checkin. Very friendly

Partner

8/10

Excellent

09 Feb 2026

Anna

Yes the only thing was hair dryer needs replaced but was given one to use.
A thought process is replacing the shower heads with the one that the hand held can be removed

8/10

Excellent

04 Feb 2026

Gary

Room was clean

Business

10/10

Exceptional

30 Jan 2026

Mary

They were very accommodating with last minute bad weather issues. Will definitely book here again the next time we're in Glen Rose.

Business Family

4/10

Poor

18 Jan 2026

Harold

Room was fair BUT CHAIR WAS SO DIRTY WE WERE AFRAID TO SET IN IT!!!

Only orange juice (in a small picture) and a picture of waffle mix. One small pot of regular coffee-NO DECAFF!!!
Lady went back and cooked two plates of egg—DID NOT ORDER ANY!! And 4 tiny strips of similar cooked bacon.
THIS WAS 45 minutes after they opened!!
THERE WAS NO OTHERS CUSTOMERS THERE OR SHOWED UP WHILE I WAS THERE!!

Leisure Family

8/10

Excellent

21 Dec 2025

Molly

The staff was

Friends_and_family Family

2/10

Poor

14 Dec 2025

Erika

Horrible! I was given 2 cards at check in but only one of them worked. It took me 10mins for the one that did work to let me in my room. When I walked in the light above struggled to turn on, 2 of 3 bulbs worked. The room was another issue. The mini fridge was left open and unplugged, the light by the bed didn’t work and when I turned on the ac unit it filled the room with a horrible smell. Then there was the bathroom….. what looked like a blow dryer holder was missing, the bath tub was half way full of water and had a towel folded and laid over the side, which had been soaking up the water and left the area wet. The shower curtains were indeed soaked. I was so scared to even use it. I ended up leaving early, I just couldn’t get over how dirty and poorly maintained the room had been. There was no one at the front desk just a little sign that said call this number for service. I just left my room keys and exited.

Self

8/10

Excellent

17 Nov 2025

Rhonda

Friendly staff.

Partner

10/10

Exceptional

02 Nov 2025

Laura

Staff was wonderful and very friendly and accomodating

Business

10/10

Exceptional

30 Oct 2025

Donna

Great staff clean room, Sonic next door😊

Partner

8/10

Excellent

12 Oct 2025

Randolph

Good place to stay in Glen Rose.

Friends_and_family Family

2/10

Poor

20 Aug 2025

Joseph

1. Property stunk.
2. Pull was nasty.
3. Breakfast was never served.
4. Hot water was limited.
5. Staff stayed by the front door smoking and that is the only time you seen them.

Leisure Family

10/10

Exceptional

10 Jul 2025

Kyle

Wish more outside lights were working.

10/10

Exceptional

06 Jul 2025

Tammy

The hotel was clean and the staff was friendly

6/10

Pleasant

30 Jun 2025

Verified traveler

Not the best or worst. Will not return.

The room was not cleaned well. We found old chip bags underneath the bed. Fortunately our kids didn’t eat the hard chips. Gross! Also, the coffee market had the previous persons grounds still in there. The beds were comfy but There were small holes in our sheets.
We will not be returning to this hotel.

Friends_and_family Family

6/10

Pleasant

27 Jun 2025

Kathy

Ac problems

Make sure you have time to leave a few hours so your room can cool down. I’m glad we had time but still was not cold when we got back.

Friends_and_family Friends

8/10

Excellent

21 Jun 2025

BEATRICE

Lobby hot and stuffy

10/10

Exceptional

10 Jun 2025

Michelle

Very friendly staff

8/10

Excellent

04 Jun 2025

Maricela

It had a bad smell

Friends_and_family Friends

4/10

Poor

01 Jun 2025

Paul

The AC was out in the lobby and halls. The place was very poorly maintained. The room had an odor. The bedspread was either dirty or stained. It needed to be retired. The breakfast ended at 9 instead of 10 like most places we have stayed.

Leisure Family

6/10

Pleasant

27 May 2025

Patricia

Rented a room for five nights and on the first night in the middle of the night I turned on the light in the bathroom to be greeted by an enormous cockroach!!!
My husband got up from a sound sleep to kill the cockroach and I didn’t sleep the rest of the night!!! My husband informed the staff and they said they would do a thorough cleaning and spray. We Stayed and slept with the lights on as cockroaches are nocturnal!!! Then had issue with TV and WiFi going out! Otherwise Staff was pleasant but will not be staying there again!!

Leisure Partner

8/10

Excellent

23 May 2025

TIMOTHY

Property was good and fair price fot the accommodations

Leisure Family

6/10

Pleasant

17 May 2025

Telma

For the price paid, I would expected a better breakfast.

Business_and_leisure Partner

4/10

Poor

01 May 2025

Jarred

Get what you pay for

The room was some what dirty had spiders in the corners. Bed was not a king like advertised and gave us 2 very small pillows. Area is a little shady as well

Partner

10/10

Exceptional

21 Mar 2025

Kendall

Everyone was great

8/10

Excellent

27 Feb 2025

Bonnie

The TV did not work. The admittance staff was really nice and tried to help.

6/10

Pleasant

02 Feb 2025

Alexa

My only issue was the fact that the TVs did not work Friday-Sunday we were there. For over $100/night, I feel like that’s something we should have been told at check in. I would have found somewhere else to stay. The staff did not ever have an update or idea of when or if they would work again. Seems like something small to complain about but I could have saved some money and stayed in a cheap room somewhere

Business_and_leisure Partner

10/10

Exceptional

07 Jan 2025

David

A

2/10

Poor

05 Jan 2025

Verified traveler

Quality Inn = Roach Motel

I was in Glen Rose for a dog show and picked this hotel because I had stayed here several years before without incidence. I chose this hotel because it was it was only a couple minutes away from the show site. I normally do not leave written reviews, but my experience this time truly deserves it so other travelers know what to expect! The employee working the desk was very courteous and was the best part of the stay. Once I was in my room, I noticed the TV wasn't working. The front desk girl said that the cable company was in the process of making some updates and that there probably wouldn't be any cable; she offered me a full refund, but I chose to stay as no TV was not a deal killer and I would be checking out by 7am the next day. Later that evening, as I was brushing my teeth, I noticed a roach in the bathroom sink. Completely grossed out, I managed to mortally wound it with my shoe, proceeded to wash it down the drain, then close the drain (in case it wasn't dead.) Later that night, after I came back in from walking my dog, I saw ANOTHER roach in the sink!! I killed it and washed it down the drain like the first, but this time also noticed that as I was running the water, the faucet fixture had a major leak. I was able to soak up the water on the counter before it spilled onto the floor. At dawn, I left as soon as I got up. They had a breakfast bar, but after seeing 2 roaches, why would I want to eat there?! Will not be staying at this hotel ever again.

Self

8/10

Excellent

28 Dec 2024

Helen

Out dated. Not much toiletries

Leisure

2/10

Poor

27 Dec 2024

Meredith

No TV and could not get refund

2/10

Poor

26 Dec 2024

Tracy

When we checked in they were working on the cable TV which never got resolved so we were without television. The frame under the one bed was broken so the bed tilted towards the floor all night long causing a person to fall out of bed because of it. There were several holes in the wall a mirror was attached to the wall with rough cut wooden blocks there were gouges in the sheetrock where the door had been pushed open and never repaired. The seat on the toilet was completely loose so when you sit down on it it moved to the side and pinched unacceptable. When you leave the facility somebody had spilled something in the concrete driveway that look nasty and was left there for at least 2 days even after they were told they had a mess out there. The stuffed chair was positioned by the heater in the corner so I was going to turn it so the air would not blow in my face. That's when I realized there was a leg broken off is a reason they had it stuffed in the corner that way, you could not sit in the chair. We brought these things up with the front desk, but was told to bad these things did not get fixed. No care what-so-ever for the paying customer. They got their money from Expedia. Going forward there needs to be some changes made. I will never stay at another Quality Inn and if Expedia continues to support this facility we will not use Expedia again. I feel my money back is the least you or them could do. I do have pictures of these complaints, it's not just a lip service complain

Leisure Family

8/10

Excellent

15 Dec 2024

Deanna

Cable was down while we stayed. The kids enjoyed the pool. Staff was nice, service was wonderful.

Leisure Family

8/10

Excellent

01 Dec 2024

Wendy

Staff were very helpful.

Leisure Family

8/10

Excellent

23 Nov 2024

Rick

No Cable.

Leisure Partner

2/10

Poor

16 Nov 2024

Brenda

When we checked in we were informed that there was NO television service. The beds were HARD!!! We had to work on the toilet several times to stop the running. Will NEVER stay there again!!

Leisure Partner

10/10

Exceptional

10 Nov 2024

Maria

Customer service, housekeeping are great!

Leisure Family_with_children

10/10

Exceptional

27 Oct 2024

Steven

Location is convenient for us to see the theatrical play The Promise.

10/10

Exceptional

20 Oct 2024

Joy

Nice place, easy check in and out. Rooms were nice at good price. Nice breakfast as well!!

Leisure Family_with_children

6/10

Pleasant

17 Oct 2024

Kevin

The parking was great

Leisure Family

6/10

Pleasant

17 Oct 2024

Shane C

There are better options for the price in Glen Rose. Generally an ok stay, but the beds were the worst thing about this place. You can feel every small movement in the bed and when sleeping with a child, that leads to a poor night sleep. Recommend other hotels in the area

Leisure Family

8/10

Excellent

13 Oct 2024

Donny

Nice looking property. Bathroom was clean and bigger than some motels. Overall we were satisfied. The comforter needed to be replaced….stains on it. You need a new TV service. Could not get any local channels…Fox, NBC & CBS were unwatchable and no ABC at all. Good size TV.

Leisure Family

8/10

Excellent

12 Oct 2024

Kenn

Had a good stay for 1night; room was clean and bed was comfortable. Also had good staff and amenities. Room was peculiar in layout; couldn't open hall door while bathroom door was open and vice versa. Also, tub drain didn't work correctly, air conditioning was loud and TV remote didn't work
Good property but maintenance needs more attention.

Leisure Friends

4/10

Poor

29 Sep 2024

Buddy

Not satisfied at all

The room where not clean. The toilet had unclean human waste on it.

Friends_and_family Family

8/10

Excellent

28 Sep 2024

Julie

Decent Hotel

Clean room, just a bit dated. Light bulbs missing in the bathroom, really rough toilet paper. Staff was friendly and hotel was quiet through the night.

Partner

8/10

Excellent

08 Jul 2024

Katherine

Older but good

There was only one person checking in people so it took awhile. Once we were checked in, the key didn't work. I took 4 times to get the keys to work, but it was a master key that got us in. I waited because I knew she had several people to check in. She was on her way up as I was going down and the keys she had worked. The entrance floor appeared sticky. The room was great as far as temperature. The towel rack needed maintenance. It was a good room for what we needed.

Friends_and_family Family

6/10

Pleasant

24 Jun 2024

Donna

The only thing that I was upset about was when I booked my rooms online on the website, it stated there was a smoking room, which I booked. When I checked in I was told there are no smoking rooms. You need to change your website.

Leisure Family

10/10

Exceptional

02 Jun 2024

Michelle

Hot tub not hot enough.
Bathroom not clean

Leisure Family_with_children

8/10

Excellent

26 May 2024

David

convenient location for golf tournament. an annual event.

Business_and_leisure Friends

8/10

Excellent

23 May 2024

Gerardo

The hotel was accommodating and friendly. The only issue was the WiFi was working in my room. I was on the first floor and close to the lobby. Aside from this, I enjoyed my stay.

Leisure Self

8/10

Excellent

13 May 2024

Pamela

Heat loving husband loved it.

A good place to stay. Make sure if your husband checks in before you, that he makes sure the a/c is working. I didn't get to the room until 1 a.m. and I wasn't about to have anyone come work on the a/c or change rooms at that point.

Friends_and_family Family

6/10

Pleasant

12 May 2024

Cheryl

The room looked clean but smelled musty. The key card holder was very old and the towels were clean but rough. The curtains need dusting or vacuuming, especially the top.

Family

6/10

Pleasant

12 May 2024

Linda

Staff was very accommodating,meeting needs, the pool, not so good, the WiFI, couldn't make it work, USELESS,
I spoke with clerk, but didn't have time to figure out the problem, so it was useless to me, but I could have really used it, but spent so much time trying and calling, I just gave up. Ran out of breakfast foods, coffee was barely enough for guest. The lobby was clean, the hotel itself in the lobby, dining area, unpleasantly warm, but all in all it was safe.

Leisure Family

8/10

Excellent

02 May 2024

Linda

Would like to give 5 stars, however the lawn was a foot tall and due to the low number of travelers, there was no breakfast.

Business_and_leisure Self

2/10

Poor

15 Mar 2024

Alice

Arrived at the lobby and was met with the strong odor of chlorine.
Upon entering the room, the room was dingy. In addition there was no smoke detector in the ceiling mount. The toilet was short which made it difficult for a elderly person to get off.
Breakfast hours was listed as 6:30 am to 9:00 am. The breakfast, if you want to call it that was not very appetizing and lacked a variety. The gravy looked like colored water. The biscuits was so hard, when attempting to cut them with the supplied plastic cutlery bent or broke. Cold eggs and potatoes. Coffee dispenser had the tendency to malfunction.

Partner

10/10

Exceptional

08 Jan 2024

Jackie

Everything was spot on

Business Pet

10/10

Exceptional

31 Dec 2023

Sue

We enjoyed our stay very much. The receptionist was very welcoming and accommodating. The rooms were clean and the bed comfortable. We will stay there again if in the area.

2/10

Poor

22 Dec 2023

Susan

Quality Inn stay

There was no room service and not enough breakfast to accommodate guests. Had to ask for more coffee. Had to ask for a receipt when checking out. Room had a terrible smell. Overall stay was very disappointing!

6/10

Pleasant

22 Nov 2023

Brett

It was ok, the bathroom had to be recleaned on day one, but was very good all week after that. Kind of old, and looked like remodeling was going on. Doors propped open, back door would not close or lock. Kind of sketchy looking and dark inside. Bed was nice, shower was great, handicap was very good. AC worked great! Staff was very nice and helpful. Far better than most QI hotels. Tv was off and on and no FOX for the Cowboy game! Not cool. But overall, it was ok, clean, good breakfast, nice staff and owner, pool seemed popular and was inside!

Leisure Partner

6/10

Pleasant

20 Nov 2023

Karen

It was fine for a one night stay. My room (mainly in the bathroom) had a slight cigarette smoke smell so I am not sure if it was near a smoking room or area. If I were staying longer than one night I may have asked for a different room.

Leisure Self

10/10

Exceptional

17 Nov 2023

James

Check in was great and overall customer service was good. Had a couple of minor issues and they responded in a timely manner. Thanks

Business_and_leisure Family

4/10

Poor

11 Nov 2023

Yvonne

Not much to like. Carpet in hallways was dirty and smelled badly.

Leisure Family

10/10

Exceptional

22 Oct 2023

Cynthia

The property is clean and service is great

Leisure Family

10/10

Exceptional

22 Oct 2023

Matthew

Only issue was missing bulbs in the bathroom and main room light.

6/10

Pleasant

16 Oct 2023

Patrick

ok

6/10

Pleasant

29 Sep 2023

Paul

Not a fan

I will consider the fact that this hotel was an older building in a small town, but it desperately needs major renovations before I spend that kind of money again per night.

Friends_and_family Family

8/10

Excellent

05 Jul 2023

Victor

Walkable to where we was going.

Leisure Partner

2/10

Poor

29 Jun 2023

Bridget

Awful experience all around

The front lobby and halls felt like 200 degrees! At least the room was cool. The front lobby smelled like moth balls and the hotel smelled like an ashtray. The smoke and heat together was horrible. The room itself once inside wasn't too bad. The pool area had no air conditioner and felt like 150 degrees and the door to outside was open to let in the outside breeze, which was almost 100 degrees that day. It is unfortunate that a 100 degree day is better than the stale, hot air inside. I complained, and the owner said he'd put the air on or cooler, but nothing changed. No air was blowing. I wasn't able to get in the pool that day with my kids, but the heat sitting from the side was too much. I ended up sitting in the book room and watching them through a window. The TV was broken. It took over 3 hours before the owner came to fix it. In the end, he just swapped it out with another tv that was the size of my computer monitor. The phone did not work either, so I had to go downstairs, in the sweltering ashtray heat, to keep asking the front desk lady if they were coming to fix the TV. She was very rude overall and had an attitude. The breakfast was so, so. There were no healthy items like fruit available (even though advertised). The eggs and such were not great and my kids wouldn't eat them (and they aren't picky!). This hotel is WAY overpriced for what you get. It was an awful experience all around.

Friends_and_family Family

8/10

Excellent

17 Jun 2023

Carolyn

I would stay here again. Staff was very friendly and the property was clean. My kids loved the pool and hot tub. I really liked that i could sit in the business room in the AC and watch the kids through the window. My pets were welcome. Breakfast was okay.. waffles were good, but the eggs and sausage were not.

Leisure Pet

6/10

Pleasant

10 Jun 2023

Paul

There was no lock on the door, the water smells bad, the tub was full of hair still. There was no play pens for the baby to sleep, an I was giving the standard room An not the suite that I reserved. They also charged my bank card three times and would not cancel them which put me negative for the trip I was on….I had to call my bank to cancel the transactions

Business_and_leisure Family_with_children

10/10

Exceptional

01 Jun 2023

Theresa

Very quiet, clean and friendly staff. Plan on visiting often. Our new get away from home.

Leisure Partner

2/10

Poor

29 May 2023

Helen

Very disappointed

Room was a smoking room and had strong odor of cigarette smoke. My room was supposed to be nonsmoking bc I don’t smoke and can’t stand the smell and light fixture in bathroom didn’t work and since they had no other rooms available we had to stay

Friends_and_family Family

8/10

Excellent

29 May 2023

Trisha

Indoor pool and continental breakfast

Leisure Family

10/10

Exceptional

28 May 2023

Alina

Clean, conveniently located, and full of amenities you are guaranteed to be surcharged for elsewhere: free parking, free wifi, free breakfast. And the staff are incredibly nice and kind. Will definitely return!

Leisure Family

6/10

Pleasant

22 May 2023

mark

The room was clean and the King bed and pillows were very comfy. Hot water smelled like eggs and that was a tur-off for sure.. Also the entry in the lobby smelled like moth balls and the lobby and hallways were extremely hot from not running the A/C... No coffee in the lobby like most hotels and the breakfast was ok with powdered eggs and greasy sausage but it would suffice until lunch.Would I stay here again ? Yes but only as a last option,I think I will give another Hotel in the area to meet this place's minimum first.

Leisure Partner

10/10

Exceptional

15 May 2023

Janet

Festival goers

Very clean! Spacious and quiet room! Great breakfast selections! Plan to return next year.

Self

10/10

Exceptional

13 Feb 2023

Verified traveler

4.5

Nice room, clean and comfortable. Breakfast good and front desk staff were friendly. One that we noticed there is trash can located in the hallway not far from our room which is a good idea that we can throw trash from inside the room whenever it is full to keep the pleasant odor.

Friends_and_family Family

10/10

Exceptional

30 Jan 2023

Verified traveler

Great stay

Nice hotel for the price!!! Clean and in good repair. Beds are comfortable and staff is friendly and helpful. Good parking and well lit convenient and safe area. Just a basic no extras hotel with great service. Will definitely stay here again when in the area!!!

8/10

Excellent

30 Jan 2023

Jennifer

It was easily accessible.

Leisure Family

8/10

Excellent

10 Jan 2023

Eric

Glen Rose motel.

Nice, good condition with adequate parking. Ice machine wasn't working but they kept a cooler of ice around to make up for it.

Partner

10/10

Exceptional

09 Jan 2023

Lidia

My stay was very comfortable i was very pleased!

Friends_and_family Family

8/10

Excellent

12 Dec 2022

Dick

Staff was very nice and helpful. Room was clean and quiet. Will definitely use again

Friends_and_family Family

8/10

Excellent

11 Nov 2022

James

For the price, it was a nice stay.

The TV was broken, but that just meant more time with my wife.
Breakfast was very simple, but the service more than made up for it.

Partner

10/10

Exceptional

30 Oct 2022

Christina

We booked for two nights and arrived just before 11pm to check in. Check in was quick and easy, staff member was pleasant. We slept in the next morning and arrived to breakfast at 8:57 not expecting much. The waffle mix was still ready to go and the lady cooked us up some fresh eggs and sausage and asked if she could get us anything else. Very sweet of her! The hotel is right on a highway, with a Sonic right outside our window. However, our room was quiet. The property was clean and the bed was nice and comfy. We will definitely stay here again!

Leisure Partner

4/10

Poor

16 Oct 2022

Rob

Glen Rose has better options than this place.

Leisure Family

8/10

Excellent

08 Oct 2022

Johnny

October 7

Tv volume was very low even when turned all the way up. Called desk. They offered a different room. We chose not to move. Breakfast was basic but good. Hotel shows signs of wear but was clean and tidy.

Partner

2/10

Poor

04 Sep 2022

Aimee

Worst stay ever

Room was dirty. Tub didn’t drain. Bed frame was broken and bed sloped. Incredibly uncomfortable nights sleep. Power went out- from a storm- just an added inconvenience. Was out for hours and the night got hot. Continental breakfast was HORRIBLE. No fruit, yogurt, milk, no bread other than white bread. No bagels or muffins. No hard boiled eggs. One waffle maker broken. Toaster broken. Watered down coffee. Watered down waffle mix. Final straw was the gym being closed even though it advertised a gym.

Friends_and_family Family

10/10

Exceptional

27 Jun 2022

Michelle

10/10

Perfect stay! Clean, spacious room. All staff were kind and accomodating. Breakfast was delicious. Overall a great experience

Friends_and_family Family

10/10

Exceptional

15 Jun 2022

Melanie D

Owners VERY kind, kept the breakfast well stocked, very accommodating. Our kids LOVED the pool!

Leisure Family_with_children

4/10

Poor

23 May 2022

Verified traveler

Had to wait 15 minutes to check in because front desk was left alone. Hot water heater was down and no one informed us, it didn’t get fixed during my stay. I had other issues and someone was supposed to fix them, no one helped.

Friends_and_family Family

2/10

Poor

22 May 2022

Hannibal

Payed way to much then got here and no hot water through the building. Should have gotten a refund. But it was non refundable so yeah worst place and experience ever

Leisure Family