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Matao By Mercure

Matao · Brazil

Avenida Baldan, 1900View location

9.2/10Excellent182 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Location10.0/1010.0
Neighborhood8.8/108.8
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Matao By Mercure

Whether you're looking for a hotel in Matão for your business or family trip, the Matão by Mercure Hotel is what you need! This well located 4-star hotel is fully equipped for a pleasant stay, with modern and functional rooms and suites, plus free WIFI.

The hotel offers function rooms, a business center, free car park, gym, and sauna. Enjoy the best of Brazilian cuisine at Antonio's restaurant.

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With a stay at Hotel Matão Suites By Mercure in Matao, you'll be within a 5-minute drive of Lago das Garcas Ecological Park and Memorial Cairbar Schutel. This hotel is 1.2 mi (1.9 km) from Matão Plaza and 1.2 mi (2 km) from Matao Church.

Make yourself at home in one of the 76 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Matao? This hotel has facilities measuring 1485 square feet (138 square meters), including conference space. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 15 Pet max weight (per pet) in lb is 33 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
    • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Pet fee: BRL 70 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Lago das Garcas Ecological Park 1.2 km / 0.8 mi
Memorial Cairbar Schutel 1.4 km / 0.9 mi
Matão Plaza 1.5 km / 0.9 mi
Matao Church 1.5 km / 0.9 mi
Distrito Industrial de Silvânia 7.9 km / 4.9 mi
Botanical Garden Grove 27.1 km / 16.8 mi
Shopping Jaragua 31.7 km / 19.7 mi
Centro Cultural Professor Waldemar Saffioti 32.1 km / 19.9 mi
Universidade de Araraquara 33.2 km / 20.7 mi
Araraquara City Hall 33.3 km / 20.7 mi
Araraquara Pharmacy and Odontology Faculty 33.3 km / 20.7 mi
Araraquara Municipal Theater 33.3 km / 20.7 mi
São Francisco Saúde 33.4 km / 20.8 mi
Sao Bento Church 33.5 km / 20.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2015
  • Total number of rooms: 79
  • Number of floors (main building): 2
  • Single rooms: 78
  • Suites: 2
  • Family rooms: 79
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
Show 23 more facilities & services
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Multilingual staff
  • Bellboy service
  • Hotel safe
  • Lift access
  • Garden
  • Gym
  • Luggage room
  • Clothes dryer
  • Restaurant: 1
  • Conference room: 1
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • FaxExtra charge
  • Steam bath
  • Breakfast
  • À la carte lunch
  • À la carte dinner
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 BedroomTWN.ST
    TWIN STANDARDPhoto unavailable11 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Desk
    • Direct dial telephone
    • TV
    • Wi-fi
    • Individually adjustable air conditioning
    • Toiletries
    • Wheelchair-accessible
    • Room size (sqm)
    Show all 13 amenities
    • Cable TV
    • Safe
    • Shower: 1
    • Bathtub: 1
    • Hairdryer

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    TWIN STANDARD

    Room photos

    11 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Room amenities

    • Desk
    • Direct dial telephone
    • TV
    • Wi-fi
    • Individually adjustable air conditioning
    • Toiletries
    • Wheelchair-accessible
    • Room size (sqm)
    • Cable TV
    • Safe
    • Shower: 1
    • Bathtub: 1
    • Hairdryer

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin PREMIUM SUPERIORDouble or Twin • PREMIUM SUPERIORDBT.PI-SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    Double or Twin PREMIUM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    PREMIUM SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.PI-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH DOUBLE BEDDOUBLE • WITH DOUBLE BEDDBL.DB
    DOUBLE WITH DOUBLE BEDPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathtub: 1
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    Show all 13 amenities
    • Room size (sqm)
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    DOUBLE WITH DOUBLE BED

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB

    Room amenities

    • Bathtub: 1
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • Room size (sqm)
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower: 1

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PREMIUMSUITE • PREMIUMSUI.PI

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    SUITE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU
    DOUBLE SUPERIOR WITH DOUBLE BEDPhoto unavailable3 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Desk
    • Toiletries
    • Room size (sqm)
    • Cable TV
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    Show all 13 amenities
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Matao By Mercure

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    3 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Room amenities

    • Wi-fi
    • Desk
    • Toiletries
    • Room size (sqm)
    • Cable TV
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Direct dial telephone
    • TV
    • Individually adjustable air conditioning
    • Safe
    • Wheelchair-accessible

    Facilities with extra charge

    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Matao By Mercure

9.2
Excellent
182 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
10.0 /10
Neighborhood
8.8 /10
Amenities
9.0 /10
50 reviews shown
4/10
Poor
01 Dec 2024
Ariane
Overall it was a very bad experience
Friends_and_family Family
10/10
Exceptional
01 Dec 2023
Mohammed

best option in Matao

this place is no frills but good location, easy parking, and decent rooms, beds, showers. great option if you need a place to stay in Matao.
Partner
10/10
Exceptional
17 Aug 2019
Israel
Was very good
8/10
Excellent
12 Dec 2017
jose

Excelent option for Matao, Sao Paulo - Brasil

Well located, new buildong, clean, noce staff and a very good breakfast.
8/10
Excellent
12 Jan 2017
Verified traveler

Good cost benefit

Clean room
10/10
Exceptional
20 Feb 2026
José Pedro
Ótimo hotel
Friends_and_family Friends
8/10
Excellent
05 Jan 2026
Adilson
o quarto muito limpo e confortável, os atendentes foram atenciosos, cafe da manha muito bem servido, parabens, excelente serviço
Friends_and_family Family
10/10
Exceptional
03 Jan 2026
Cesar
Quarto muito confortável, cama king size , limpeza impecavel e cafe da manha completo .nota 10
Partner
10/10
Exceptional
03 Dec 2025
AMERICO
Hotel confortável. preço justo. Quarto limpo e equipamentos funcionando. Café da manhã apenas razoável. Boa localização. Funcionários simpáticos, Gostei.
Partner
8/10
Excellent
11 Nov 2025
Bruno
Hotel bom é bem localizado
Business
10/10
Exceptional
02 Nov 2025
Vitor Sales
Hotel muito bom
Friends_and_family Family
8/10
Excellent
14 Sep 2025
Bruno
Cama poderia ser melhor, pois são 2 camas juntas então percebe a divisão ao meio.
Partner
10/10
Exceptional
12 Sep 2025
Brasilio Armando
Gostamos de tudo, muito bom , mesmo.
Leisure Family
10/10
Exceptional
08 Aug 2025
Marcia
Me surpreendi com o hotel, pois tinha em minha mente alguns boy mercure q já frequentei, mas esse foi maravilhoso! Recepcionistas muitíssimo educados e carismáticos! Se importam com o que vc fala. Atendem na hora. Eu ficaria sempre e indico esse hotel pra todos! Parabéns!
Leisure Family
10/10
Exceptional
25 Jun 2025
Vicente
Tudo ótimo e café da manhã muito bom
Business
10/10
Exceptional
21 Jan 2025
karen

otimo

estadia otima, roupa de cama e toalhas muito bons. Quarto limpo. Produtos de Higiene otimos, sabonete e shampoos de qualidade otima. Cafe da manha ok, com tdo que precisa, paes, frutas, iogurtes e bolos. Maquina de capuccino e maquina de cafe tradicional. Sucos naturais, leite e cereais.
Partner
10/10
Exceptional
26 Dec 2024
SANDRA
Excelente estadia, quarto extremamente confortável, café da manhã com grande variedade .
10/10
Exceptional
18 Nov 2024
Elisângela
NOS HOSPEDAMOS NESTE HOTEL, TUDO MARAVILHOSO, NOTA 10 , COM CERTEZA QUANDO ESTIVER NA REGIÃO DE MATAO, FICAREMOS LÁ NOVAMENTE
Friends_and_family Friends
10/10
Exceptional
10 Jun 2024
Henrique

Muito satisfeito!

Estadia excelente, hotel muito bom! Recomendo!
Partner
6/10
Pleasant
10 Jun 2024
André
Hotel padrão, nada a reclamar... apenas muito caro pelo o que entrega, alem de uma garrafinha de 500 ml de água do frigobar custar R$ 9,00, o que acaba exemplificando a minha opinião sobre o hotel, caro pelo o que entrega.
Friends_and_family Family
6/10
Pleasant
06 Jun 2024
Marley
Instalações e café da manhã muito simples para o preço cobrado.
Partner
10/10
Exceptional
19 Feb 2024
Rogerio
Excelente
6/10
Pleasant
14 Feb 2024
EDUARDO

Suficiente mas não voltaria

O hotel em si é bonito, porém não vale o preço pago. Não tem nada além do quarto. No café da manhã, solicitei reposição de ovos mexidos e não fizeram, quando eu estava saindo a cozinheira veio me perguntar se ainda queria, comentei que já tinha terminado, ficou brava e disse que ela era responsável e que estava em horário de almoço, isso deveria ser próximo das 10h d manhã, veja se posso com isso! Quem que é responsável por um café da manhã que sai no meio do serviço e não tem outra para trabalhar dentro do horário que é servido o café da manhã, não compreendo. Poucas opções no café da manhã, resumindo, fraco demais! Tirando o tratamento que recebi por ela, no restante tudo ok.
Friends_and_family Family
10/10
Exceptional
05 Jan 2024
Fabricio

Bom!

Estadia pratica e agradavel, dentro das expectativas.
Partner
10/10
Exceptional
10 Nov 2023
Vanda O

Excelente recomendo

Excelente Hotel, desde a recepção até a saída, quarto confortável, café da manhã excelente, tem café o dia todo, estacionamento excelente 24 horas.
Business
10/10
Exceptional
14 Oct 2023
Sarah
Excelente experiência boa qualidade e bom atendimento
Self
8/10
Excellent
06 May 2023
Marcos
Atendimento, estacionamento, hotel, restaurante, tudo muito bom.
Business Self
10/10
Exceptional
13 Apr 2023
Verified traveler
otimo, e a cama acomoda o casal e uma criança tranquilamente.
bem espaçosa
tudo excelente e o café delicioso, chef sempre atenta aos detalhes para servir todos com prestígio.
Friends_and_family Family
10/10
Exceptional
26 Dec 2022
Verified traveler

Excelente estádia

Muito confortável e limpo.
Friends_and_family Family
10/10
Exceptional
30 Jun 2022
Arthur

Perfeito

O hotel tem estrutura impecável e atendimento 100% da equipe. Recomendo a quem ficar em Matão.
Friends_and_family Family
8/10
Excellent
14 Mar 2022
José Luiz

Bom hotel.

Quarto muito confortável, instalações muito boas. Café da manhã podia ser um pouco melhor, mas não é ruim. No quarto só havia uma toalha de banho.
Partner
8/10
Excellent
06 Mar 2022
Hugo jose

Muita burocracia inútil e desnecessária

Hotel muito bom. Entretanto o processo de checkin é muito demorado e burocrático. O hotel já tem todos os dados do cliente na reserva e mesmo assim tem que preencher uma montanha de dados. Incompatível com o avanço da informática. Deveríamos ao chegar receber as chaves e uma mensagem de boas vindas, estamos felizes de tê-lo como hóspede novamente!
Partner
10/10
Exceptional
22 Feb 2022
LC ASSESSORIA E APOIO ADM
Ótimo lugar, tudo perfeito!!
Partner
10/10
Exceptional
13 Feb 2022
Marcos

Excelente!

Excelente padrão! Acima da média do interior de São Paulo.
Business
8/10
Excellent
04 Jan 2022
Tiago
Hotel excelente, café da manhã muito bom, infelizmente tivemos uma má impressão quando cheguei para o checkin, fomos extremamente mal atendidos, estava com criança dormindo no carro, fiz 3 viagens sozinho de malas, pois minha esposa estava com meu filho, não foi oferecido nenhuma ajuda, nenhum carrinho, pelo contrário, estavam me pedindo mil e uma informações na qual já havia dado. Por muito pouco não fui embora, o restante foi tudo muito bom, apenas ficou essa má impressão da chegada.
Friends_and_family Family
10/10
Exceptional
22 Nov 2021
Fernanda

Recomendo

Hotel muito organizado, bem estruturado e com um excelente atendimento.
Friends_and_family Family
10/10
Exceptional
14 Nov 2021
marcelo

Location location location

Atendimento excelente pela equipe de recepção, pessoal da limpeza/manutenção bastante eficaz e atencioso… ótima localização
Self
8/10
Excellent
17 Sep 2021
Verified traveler

Quarto bom, atendimento devagar

Quartos bons, porém o atendimento é muito devagar.
10/10
Exceptional
06 Aug 2021
Digital

Ótimo hotel

Excelente hospedagem. Bem localizado, ótimo atendimento, boa estrutura.
Recomendo e me hospedaria mais vezes
Business
10/10
Exceptional
22 Sep 2020
Jose Valter

Excelente opção em Matão

Agradavel propriedade e confortavel. Recomendo.
Business
10/10
Exceptional
26 Feb 2020
Carlos Roberto

Muito bom

Excelente nada a reclamar
Friends_and_family Family
10/10
Exceptional
13 Jan 2020
ROGER

otimo hotek

Hotel novo com quartos aconchegantes e bom ar condicionado e café da manhã muito bom
Business
8/10
Excellent
31 Dec 2019
Verified traveler
Não deram a conta pra conferir e disseram que enviariam por e-mail e não enviaram....então não sei se cobraram a mais ou não.
10/10
Exceptional
18 Nov 2019
Verified traveler
A estadia foi ótima. O quarto era muito limpo e organizado. A única coisa que nos encomodou um pouco foi que a janela do quarto entrava muita claridade quando amanhecia o dia. Entao, acabavamos acordando mais cedo do que o desejado. Fora isso, amamos o hotel e a comida! Obrigada
Partner
10/10
Exceptional
04 Nov 2019
Núbia

Excelente

Hotel otimo,preço acessível. Excelente localização. Atendimento perfeito. Recomendo.
Business
10/10
Exceptional
12 Sep 2019
Verified traveler
Bons atendentes, local limpo e bem arrumado. Bom café da manhã
Business Self
10/10
Exceptional
02 Sep 2019
Ricardo do Amaral

Melhor hotel de Matão

Um hotel muito bom para a proposta, não há piscina, mas os quartos são confortáveis, limpos, funcionários educados e um bom café da manhã, um grande estacionamento, muito seguro, um ótimo custo-benefício. De longe o melhor hotel de matão. Saímos muito satisfeitos.
Partner
8/10
Excellent
26 Aug 2019
Verified traveler
Acomodações excelentes.
10/10
Exceptional
23 Jul 2019
Jan-Erik

Great hotel in Matão

Stayed two nights in July 2019 to attend a wedding in Matão. Great clean hotel with great caring staff. Good breakfast that had most things. Good parking on the backyard with gate. I highly recommend this hotel if visit Matão.
Partner
8/10
Excellent
05 Jul 2019
mauricio nogueira

boa

Esquecí um pijama um pijama feminino no quarto onde fiquei e ninguem encontrou até agora. Fiquei no quarto 110, no dia 29/06/2019.
No café da manhã, não tinha agua sem gêlo e eu tive que tomar agua gelada, o que não é bom para mim.
Family

Location & surroundings

Matao By Mercure
Avenida Baldan, 1900, Matao, Brazil

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Matao By Mercure

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