Villa De Los Arcos

6/10

Pleasant

26 Apr 2026

Jolin

We were told about a 1 hr rule for the pool at time of check in (we didn't ask). If your stuff is holding a chair for longer than an hour, it'll be picked up, and the pool opens at 8am. Obviously, this time is not enforced as by the time the pool opens at 8am, all r desirable chairs have towels/property holding them, some fire hours before anyone appears.
The reseraunt experience is a bit annoying, people hovering, and trying way too hard (every meal didn't have to be an event).
The all inclusive has you wait (and wait) for a check, where the server overinflates the cost for you to sign for it (for the tip they expect), and they'll chase you down for it..so annoying! Other than that, very nice visit and very friendly people.

Partner

8/10

Excellent

27 Feb 2026

Ryan

Clean and gorgeous room. Beautiful pools. Low key vibe. Food was very good. Pushy about timeshare presentation the first couple days.

Partner

2/10

Poor

20 Feb 2026

Harini

Bad

10/10

Exceptional

12 Jan 2026

Laura

All staff

10/10

Exceptional

11 Nov 2025

Alan

Room was beautiful. Resort was relaxing.

Leisure Friends

10/10

Exceptional

21 Jun 2025

Amy

The property was immaculate. The staff was friendly and helpful. Much quieter at this side of the resort in the evening which we prefer. The food was excellent. Great market on site -very expensive but handy! Felt very safe also.

Leisure Family

10/10

Exceptional

20 Jun 2025

Verified traveler

We had an awesome comfortable stay here. The resort is immaculately clean, staff was pleasant, there was running hot water, and not too crowded. We didn’t do all inclusive and chose to eat out in downtown or Uber Eats some local food. Would love to stay here again.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Nancy

Enjoyed the stay!

Leisure Family

10/10

Exceptional

21 Mar 2025

Shay

This was our second time at this property and it's one of our favorites. Make sure to get the All-Inclusive as there are many options as there are 2 sister properties with a trolly between them that share the restaurants. The food is great, only a couple require reservations, and relaxed dress codes. (I hate dress codes on vacation - or any time for that matter!) The service is also top notch! Highly recommend!

Leisure Family_with_children

10/10

Exceptional

12 Mar 2025

Joseph Gregory

Beautiful hotel, very helpful staff, great view from room, nice pools, 4 nice Jacuzzis, close to town, had small store on property, was close to a Walmart for larger purchases, and maid service was available when needed. Other vacationers were friendly, and willing to share ideas on things to do to have even a better vacation.

Leisure Family

8/10

Excellent

08 Mar 2025

Angela

The property was clean and staff was very friendly. Food was good.
Biggest downfall they don’t give you map of resort and what is included in stay, we had a free massage but didn’t know found out by accident going into book a massage. Had no idea the amenities that were included.

Leisure Family

8/10

Excellent

24 Jan 2025

Michael todd

Good location, combo of regular guests and timeshare guests. $14 cab ride to marina, 20 min walk. Wouldn't walk at night. Good beach and swimming in ocean. Wouldn't do all inclusive if going to be doing activities off property like utv, fishing, whale watching, golfing etc...

Leisure Family

6/10

Pleasant

06 Jan 2025

Marion Anne

It was a bit pricey but it looked nice to I picked it. They called me prior to the visit to sell me excursions but I didn’t trust them. It seemed too pushy. My first impression was that it was a nice place but immediately was being sold a “timeshare opportunity”. I didn’t get a discount card unless I sat through a 90 minute presentation. Big turn off. I didn’t get the discount and was subsequently gouged for food and drinks all week.
I had the worst room in the place. Ground floor beside the lobby with a view of a wall. The place seemed empty so I asked to change rooms. Had to go back 3 times before they told me the place was full. This was not true. There was no one there. I overheard at least two other guests arguing with front desk staff over problems.
I wouldn’t go back to this place.

Leisure Partner

8/10

Excellent

28 Dec 2024

jonathan

Family Christmas in Cabo

Great resort and service
Food a little bland

Friends_and_family Family

6/10

Pleasant

22 Nov 2024

Kimberly

My husband and I had been at the hotel in June. We had a wonderful experience. We decided to bring my son and daughter in law. I have VIP with Expedia and asked for the upgrade ( I did not receive) my son and his wife had a much better view. The first night their room air conditioner was making a very loud noise , after 3 trips in the middle of the night from maintenance , they banged on it and sprayed a lot of WD40. Which made my son throw up from the smell! On top of everything else they never came to clean their room!! We asked about that and they blamed them and said they must have had their Do not disturb.. wooden door ornament on. Which they didn’t even have one for their room!!’ The next day NO one tried to contact us to change rooms. We went to front desk and with a lot of stress and alot arguing and telling them they deserved something they got a 30 min massage. They Never changed their room and it got cleaned once on their last day!!
On the other hand the food is very good! The service at the pool is also very good!

Leisure Family

10/10

Exceptional

22 Oct 2024

Tyler

Great service, lovely atmosphere, a great variety of delicious food, unbeatable views and location

Leisure Partner

10/10

Exceptional

19 Oct 2024

Don Walter

People were very friendly and the service was great.

Leisure Partner

6/10

Pleasant

14 Oct 2024

K. David

This is a great resort with a very friendly staff. The primary restaurant we used was slow and I thought the food quality at breakfast was average. It is also hard to get small things like a cup of coffee without a long wait.

Friends_and_family Family

10/10

Exceptional

05 Sep 2024

Wilber

I love the service and how well maintain is the property and the surrounds.

Leisure Family

8/10

Excellent

03 Sep 2024

Amy

I’ve stayed at Villa del Arco twice. First time5 star experience. 2nd time, 2 of the 6 days, the water was shut off for multiple hours in the middle of the day for repairs maintenance. One of the days, my niece was getting married on the beach. Otherwise, facility was on point & staff friendly and helpful.

Leisure Family_with_children

10/10

Exceptional

01 Sep 2024

Debbie

Beautiful. Clean. Delicious food.

Leisure Friends

10/10

Exceptional

31 Jul 2024

Robert D

Safe. Wonderful one-bedroom suites. Beautiful pools and beachfront. Close to Cabo San Lucas which makes it very convenient for dining out, shopping and clubbing in the township of Cabo.

Leisure Family

10/10

Exceptional

21 Jul 2024

Ericka

It’s a beautiful place and the staff was amazing. Definitely recommend

Leisure Family_with_children

10/10

Exceptional

17 Jun 2024

Sherry

Family and Friends Vacation

It was a great experience

Friends_and_family Family

10/10

Exceptional

12 Jun 2024

Valentin

Thanks, great service

Leisure

8/10

Excellent

09 Jun 2024

Juan

I loved my stay. I took off 1 star because of the horrible service from El Patron restaurant during the Dallas Mavs game and the next day guests fighting during the one night I decided to stay in my room to rest.

4/10

Poor

02 Jun 2024

Kathleen

The place smelled like a dirty mop
They had the water turned off for 12 hours at night. You couldn’t flush the toilets

Partner

6/10

Pleasant

21 May 2024

Jennifer

The property was okay. Didn’t love didn’t hate. Not sure we will be back.

Leisure Family

10/10

Exceptional

18 May 2024

Juan Carlos

I was impressed by the food and quality service. We had a great time.

Business

6/10

Pleasant

13 May 2024

marti

The property was beautiful. Unfortunately it’s a family-friendly resort filled with noisy kids who kept us up every night banging doors and running amok. The other big issue we had was the constant requirement of signing for every single order, even though this resort is an all inclusive. Every meal, every drink, you’re signing a receipt so the wait staff can get a tip. They follow you down to the beach or go directly to your room to make sure you sign for any service. At the all inclusives we’ve experienced, we’ve tipped with cash after service and never saw a bill, which made for a more relaxing experience.
Lastly, we were accosted by hawkers at every turn once we left the hotel. You couldn’t walk a few yards without someone trying to hustle you into buying something. After a while it gets very aggravating. Not my idea of a relaxing get away.

Leisure Friends

10/10

Exceptional

25 Apr 2024

Connie

The staff was incredibly friendly and helpful. I was ill while their and they arranged for a in-room visit by local doctors and then followed up repeatedly in the days afterward to see how I was feeling and ask if I needed anything. They could not have been more thoughtful and caring.

The property is also fantastic and the food was excellent.

Leisure Partner

10/10

Exceptional

17 Apr 2024

Christopher

Was a beautiful property with kind and professional staff! Might be nice to slowly update the rooms and have complimentary more accessible with longer durations!

Business Partner

10/10

Exceptional

03 Apr 2024

David

Drinks were filled half way when I asked without ice
Not right

Leisure Family_with_children

10/10

Exceptional

30 Mar 2024

Stacey

Great destination

Wonderful service. You never have to leave the properties) if you just want to stay in one place with a variety of restaurants and things to do

Partner

8/10

Excellent

25 Mar 2024

Indiana

The staff at spa and restaurants were wonderful. The concierge services were a little frustrating. The property is very clean but starting to be a little run down. An elevator was being repaired. Location is amazing. Taxi service is readily available. Property feels very safe and security is tight.

Leisure Friends

10/10

Exceptional

20 Feb 2024

Bradley

The place was great. Love the new umbrellas and cushions

Leisure Partner

10/10

Exceptional

27 Jan 2024

Tara

Always enjoy staying at Villa Del Arco. Friendly staff, clean and nice pools. Wonderful breakfast buffet

Leisure Family

10/10

Exceptional

04 Jan 2024

Diane

Beautiful room

8/10

Excellent

03 Jan 2024

michael

Everything at this hotel was fine .. We would stay there again.. . .

Leisure Family

2/10

Poor

11 Dec 2023

Troy

Stay away from Villia de Arco

We had no water for two days of our stay free massage wae 24.00 many items on menu had no price Concierge was no help at all. Management would not offer anything for the 2 days of no water will not stay here again, stay away.!!! Spend your money elsewhere there is a lot of great resorts down here

Partner

8/10

Excellent

01 Dec 2023

Alfredo

The property was well-maintained and very clean.

Leisure Partner

8/10

Excellent

28 Nov 2023

Jeanette

Hotel has OUTSTANDING service!!!! Probably the best we’ve experienced in Cabo and we travel there at least 5 times a year. This was the first time at this resort and we absolutely loved it. Only complaint would be the shower. No pressure and a consistent scaulding hot to freezing cold. Other than that, we HIGHLY recommend!!!!!!

Leisure Partner

8/10

Excellent

23 Oct 2023

John David

Absolutely excellent food. Very cooperative staff. First night, got no sleep due to the noise level. Guests should be aware, the rooms are NOT soundproofed in any way. Every noise is reverberated into the rooms and the doors are not soft close so they slam at all hours. But, pool fantastic.

Leisure Family

10/10

Exceptional

12 Oct 2023

Kirsten

From the second we arrived it was beautiful! The woman (Leydey?) upgraded us to an room! The room and view was gorgeous!! The weather wasn’t perfect but everything else was! I highly recommend Villa Del Arco!!

Leisure Partner

10/10

Exceptional

28 Sep 2023

James

Love this place. Go at least two times per year

Leisure

10/10

Exceptional

27 Sep 2023

Susan Marie

Love this place. It's quiet and very safe. Staff is the best

Business_and_leisure

10/10

Exceptional

04 Sep 2023

Nahomy

Great hotel restaurants staff

8/10

Excellent

01 Aug 2023

Federico

Pool

Leisure Partner

10/10

Exceptional

28 Jul 2023

Kelly

2nd time staying there & it’s wonderful!

8/10

Excellent

24 Jul 2023

Everardo Gutierrez

I loved the location of this property and that we had access to the property next door, Villa Del Palmar. We had a beautiful view. The drinks and food were a bit pricey but very good. The workers were very polite and attentive. If you charge items to your room make sure you check your charges every other day. We checked ours and noticed charges for breakfast, which we had breakfast included. They took if off after we complained. Also, we hated that we didn't have wifi. They say its included but it's not free. You have to pay ($20 for basic or $50 for faster wifi / per day). My husband complained about it and they said they were doing maintenance to it but afterwards my husband had wifi on his phone for one day (day before we left). As soon as you check in the concierge approach you about a \"Welcome package\" but its the information on getting cheaper activity packages with the catch of sitting through a timeshare presentation, which they tell you its 90 minutes but it ends up being longer depending if you show interest.

6/10

Pleasant

09 Jul 2023

Micaela

Beautiful place, friendly and pleasant service.

Leisure Family

6/10

Pleasant

04 Jul 2023

Husnal Chirag

Staff was very friendly. We had a one bedroom suite which was roomy and comfortable with 2 kids. Food on the property was real expensive. That being said, the quality of most of the food we had was good. Better doing the all inclusive option as purchasing it at the properly was almost double the cost.

Leisure Family

10/10

Exceptional

04 Jul 2023

Nicholas

The property is very clean and overlooks the water and lands end visible from the resort. Sharing the food options with Palmar was great and gave us a more options. The little market is convenient as we opted to forgo the AI as we were off property most mornings and afternoons. Rooms are comfortable with great views. Downtown is about a mile walk or a quick Uber/taxi ride.

Leisure Family

10/10

Exceptional

01 Jul 2023

Yvonne

Excellent property, very clean

10/10

Exceptional

25 Jun 2023

Rick

Great place. Many dining choices.

Leisure Family_with_children

10/10

Exceptional

20 Jun 2023

Diana

Resort is beautiful. Steps away from the Beach. Excellent Staff. Definitely would Love to stay there again on my next visit.

Partner

2/10

Poor

19 Jun 2023

Findlay

This might be an issue that only I have run into, but when I was booking this stay I thought I was booking an all-inclusive stay. It was pretty frustrating when I got to the resort and found out that it was not an all-inclusive stay and I'd have to upgrade my room for a substantial amount. We had planned our vacation around being able to eat at the resort. I believe this is an issue with the listing more than the resort itself, the food and stay at the resort were nice. It was just very frustrating to find out we'd need to spend a lot more money when we thought we had booked the all-inclusive stay.

Leisure Family

10/10

Exceptional

11 Jun 2023

Nicole

Good location, clean, friendly staff and a good mix of quiet and fun.

Leisure Family

10/10

Exceptional

30 May 2023

Karen

Everything was wonderful only part that was frustrating we paid for all inclusive and we were told we can call room series 24/7 to have our room refrigerator re filled and when we call they never came to re-stock our room and when we desperately needed water (it was night time too so everything was closed in the hotel) we couldn’t even get any and the front desk didn’t help so we had no water until we woke up n went to breakfast.

6/10

Pleasant

23 May 2023

Yohana

It is nice place, the best part is the views. What we didn’t like is that the pools are not all heated so the only one that is gets super crowded. Also it was 4:30pm and our room was not ready. With kids you expect to get in a room as soon as possible

Leisure Family_with_children

10/10

Exceptional

15 May 2023

Lisa

Cabo22

Always friendly and fun. Great food and convenient to town.

Partner

6/10

Pleasant

11 May 2023

Verified traveler

Not worth the money.

Fancy lobby, pool, overall good hotel. Concierge were pushy instead of welcoming. Most people in front desk had bad attitudes. They Tax you apart from the initial hotel stay total. We were there to have a good family trip, we tried to keep it positive. Wouldn’t stay there again though.

Friends_and_family Family

10/10

Exceptional

09 May 2023

Anudeep

Great place with an excellent view.

8/10

Excellent

08 May 2023

Verified traveler

Overall, we had a very nice time at Villa del Arco. The staff were friendly, and our room was spacious and comfortable. For the pros, the beach was beautiful and easily accessible. This was a big plus for our little four-year old! The cons were that the pool heating was not functioning for the first two days of our stay. This meant the pools were frigid. Overall, a good stay, but perhaps not quite as family friendly of an atmosphere for those traveling with little ones.

Friends_and_family Family

4/10

Poor

23 Mar 2023

Alianna

I lost two days because of a whole airport situation and then at the hotel they kept taking us in circles. The information kept changing everytime we asked for something. Yes it was relaxing but there were moments where my family and I couldn’t just relax. Food was the same all 5 days and shows were boring. I was charged for room at the rend of my stay and I still have not recieved my deposit back. I wish I could recommended either buying online or going straight to the hotel and reserving the excursions there but like I said they kept going in circles about it and misinforming and you don’t get your moneys worth but then they say it’s not the best idea or it’s more expensive to get excursions outside of the hotel. Transportation unless you purchase private which is expensive is not the best.

Leisure Family

10/10

Exceptional

13 Mar 2023

Jason

Staff was very attentive, positive and friendly. Food was amazing! Definitely will be back

Leisure Family

10/10

Exceptional

13 Mar 2023

Robert

The property was well kept, had a great beach and very friendly staff

Leisure Family

10/10

Exceptional

12 Mar 2023

David

Always stay at Villa Group!

Leisure Family

8/10

Excellent

10 Mar 2023

Jody

The grounds were beautiful!

Leisure Family

8/10

Excellent

10 Mar 2023

Lindsey C

There’s a lot of construction going on at the resort that nobody made us aware of before we came.
We had no hot water for over two days and no one ever offered to speak to us about the issue. We had to go to them and ask what we can do to get a hot shower.
We love the location. The views are wonderful there.

Leisure Family

8/10

Excellent

10 Mar 2023

Brandi

We have been staying at this resort for several years, we love the location. We love the service that we get there. The food is good the drinks are OK.
They had issues with their hot water so we had to go to full days without any hot water to take showers, we understand that things happen, but they never told anybody they never sent out letters to the room or notes, saying that there would be no hot water. There was no communication about this issue, which was very frustrating.

Leisure Family

10/10

Exceptional

01 Mar 2023

Ann

Very clean great staff

Leisure Friends

8/10

Excellent

26 Feb 2023

Rhonda

Property is beautiful. Maid service was not the best. Loved Neptunes and the pool restaurants.

Leisure Family

10/10

Exceptional

26 Feb 2023

Jignesh

It was great

Leisure Family_with_children

8/10

Excellent

10 Feb 2023

Adrian

Property and location was nice people working there had very cheerful attitudes the flip side was they were remodeling when we were there so there was a lot of construction going on one thing you want to ask if there's construction before you go peace and quiet is what we went for not so much quiet but peaceful other than that everything worked out perfectly... cheers

Leisure Partner

10/10

Exceptional

07 Feb 2023

John-Erik

Clean, well kept, great staff and service, nice room.

Leisure Family

6/10

Pleasant

21 Jan 2023

Smita

Property was really nice but restaurant charges were exorbitant. Food was really expensive. When I booked through Expedia, I was under impression that resort was all inclusive.Expedia misguided us

Leisure Partner

10/10

Exceptional

20 Jan 2023

Abby

Staff were amazing. Food was great and my room was perfect. It was best mexico resort experience thus far.

Leisure Partner

10/10

Exceptional

07 Jan 2023

Ronald

Very friendly staff. Fabulous views and amenities.

Leisure Family

10/10

Exceptional

06 Jan 2023

Louise

Wonderful serivice. Very clean. Great food and superb location.

Leisure Family

8/10

Excellent

01 Jan 2023

Allison

Beautiful resort.

This place was amazing. So clean. The staff was incredibly nice. It felt super safe. I liked the guarded entrance to the property. The room was really nice and spacious. There were a couple of things that weren’t fully explained that would have been nice to know - like when you check out a pool towel if you don’t turn in as many as you check out there is a per towel charge. And reservations are highly encouraged at the restaurants for dinner - but if you go the restaurant around the time you want there is usually a table available. The call center for reservations always only gave us times at 8:30p or 9:00p but when I went to the restaurant they had open reservation slots at 6:40p or 6:50p or 7:00p. Not sure why we weren’t offered those times in the beginning - plus if you reserve and no show - there is a fee. However LOVED the spa - except the steam room was way too hot - that was the only bummer about the spa. Had to leave after less than 2 seconds. The staff was so nice and accommodating. We had a group of 11 and our pool server Samuel was amazing. Thank you for a wonderful holiday stay.

Friends_and_family Family

10/10

Exceptional

30 Dec 2022

Elizabeth Virginia

Relaxed atmosphere with world-class service and dining. So easy to have a great time with on-site pool complex and beach access.

Leisure Family

8/10

Excellent

26 Dec 2022

Yingbo

Not applicable

Leisure

8/10

Excellent

20 Dec 2022

Michelle

The staff was very friendly, facilities were clean and updated, great gym and excellent food! The only complaint we have is the room temperature at night. It was very cold during the day but got hot every night even when we would tune the thermostat to as low as it would go.

Leisure Partner

10/10

Exceptional

05 Dec 2022

Greg

Clean throughout. Friendly staff. Nice rooms. Good food options.

Leisure Partner

4/10

Poor

18 Oct 2022

Donna

The property is in a great location . The food is limited 2 types of beers and All inclusive doesnt cover the restaurants, tips, etc. They did an add on fee daily and then 10-7 am you cannot get any water unless you pay. All inclusive plan is horrible.

Leisure Family

10/10

Exceptional

27 Sep 2022

Abhijit

The elevators were not working in a couple of places throughout the 4 day stay. Essentially only one elevator functioning in the whole property

Leisure Family

8/10

Excellent

26 Sep 2022

Isabel

A very beautiful resort. Felt really peaceful.

Leisure Friends

10/10

Exceptional

24 Sep 2022

Laurie Romero

Five stars for sure! The staff was courteous and attentive the food was so good even room service was timely and delicious. The ocean view so pretty. We are relaxed after laying by the pool and eating ceviche poolside. This was great!!!

Leisure Partner

2/10

Poor

19 Sep 2022

Ruben

I will never return back. The front desk staff was rude & disrespectful which gave us a lot of anxiety & stress to where my gf couldn't sleep the night we arrived which is why we checked out the following morning.

Leisure Partner

6/10

Pleasant

09 Sep 2022

Dean

Cabo not go

The staff at the restaurants were great! The the food, not so great. The front desk staff were excellent and very helpful.
I’m not sure if all rooms have the same tub/ shower combo made out of tile, but it is super slippery when wet. And the rain shower style shower…why?

Partner

4/10

Poor

09 Sep 2022

Dianne

Leaky A/C, Overcharging

Our room had a leaky air conditioning unit that we had to put 5 towels on floor for 5 days.
The front desk said they overcharged our stay by $600! The itemized room charges were on receipt but not the room rates we agreed on Hotels.com

Partner

10/10

Exceptional

06 Sep 2022

yahya

First time traveling internationally and staying at a resort. So glad VDA was the one we chose. Would definitely recommend booking again. Overall 10/10!

Leisure Family

10/10

Exceptional

14 Jul 2022

Veronica

Staff was very helpful and friendly

Leisure Family

10/10

Exceptional

05 Jul 2022

Luis

Excellent resort. The food is excellent. Try the flank steak tacos and the nachos. We travelled with a 6 month old and didn’t need to go for anything. Pool and jacuzzi are super nice.

Leisure Family_with_children

10/10

Exceptional

27 Jun 2022

Julian

The all inclusive package does not allow you to get items from the mini bar or fridge (water and juices). You have to order drinks through room service and pay a delivery fee.

Leisure Family

10/10

Exceptional

23 Jun 2022

Sarajenna

I really enjoyed the comfortable, clean room. Everyone was so helpful and welcoming. The property is beautiful.

Leisure Family

6/10

Pleasant

23 Jun 2022

Alex

Got “upgraded” to room next to the property cooling towers! Next time let me see what the “upgrade” is to. Ask for a different room but never got a reply from front desk personnel. Live and learn…not going back to this resort.

Leisure Family

10/10

Exceptional

10 Jun 2022

Jennifer

This property is so well kept. Cleaner than any place I have stayed. Courteous staff. The pictures on the internet are real. It looks even better@

Leisure

10/10

Exceptional

04 Jun 2022

Katherine

Real Getaway and RELAX Vacation

Beautiful accommodations and delicious food!

Friends_and_family Family