Shangri La Hotel Beihai

China , Beihai - Guangxi
Beihai, 33 Chating Road Guangxi
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43 reviews shown

10/10

Exceptional

16 Mar 2025

Jing cheng

I give this hotel a perfect 5-star rating! Although the Horizon Club Lounge was under renovation during part of our stay, the service remained exceptional. Special thanks to Jenny—her professionalism and warmth left a lasting impression. We had a delightful time at Shangri-La!

Leisure Family

8/10

Excellent

19 Aug 2024

Chin kiang

The hotel is in a good location. Very nice and friendly service staff. Will be back again.

Business

10/10

Exceptional

20 Jun 2024

The food quality is great. I really enjoyed the breakfast and the afternoon happy hour (all complementary; afternoon happy hours comes with Horizon room booking). If you are looking for a place to experience different kinds of food, this is the place to go. The Shang Palace is also great: we emptied all dishes. The outdoor pool is clean, with water temperature at 30C; the waterside has no wait and kids did maybe 100 laps on them among 3-day stay. There’s place to rent water canon by the pool which also worked great and added to the fun. Overall next time I come back to Guangxi I will come here for family vacation again.

Leisure Family_with_children

10/10

Exceptional

04 Mar 2024

JINYUN

Beautiful view

10/10

Exceptional

10 Jun 2023

Sandra

The staff offers great service and additional personal help.

Leisure Family

10/10

Exceptional

20 Aug 2020

yali

Excellent

it was overall a pleasant stay at the hotel. Service is great. Not so impressed with the city though. I thought it was under developed. But i enjoyed the whole weekend at this amazing outdoor pool at hotel. And its right next the beach-ish side. So you can a walk after dinner in the evening.

Friends_and_family Friends

10/10

Exceptional

23 Oct 2019

Verified traveler

The facility is great and the restaurant on property provides good variety of Chinese food. The view from my room is wonderful.

Leisure Family

10/10

Exceptional

16 Jul 2019

Verified traveler

The front desk staff was very helpful and professional. The outdoor swimming pool (clean and within nature) and the sauna was perfect to end the day for a relaxing sleep.

Business_and_leisure Family_with_children

10/10

Exceptional

07 Jan 2019

Verified traveler

Very nice and happy experience but so quiet in lobby bar no entertainment at night no one play the piano and there is no senior management staff around the hotel

Leisure Family_with_children

10/10

Exceptional

31 Jul 2018

Adrian

Bei hai vacation

Great hotel swimming pool for kids - that’s all they needed dawn till dusk. Seems all other children had the same idea. Pool side bar also very reasonable with decent prices BBQ food and beer

Family

8/10

Excellent

17 Jul 2018

Susan

This property is old. Inside the bedroom is not in its best condition.

10/10

Exceptional

13 Nov 2017

Troy

Great hotel in the city area

We had great experience during our stay.

The location is conveniently near the sea underwater park and old town. The staffs all very pleasant.

The sea view room has great view to the sea, room is pretty big and comfortable.

The breakfast is OK, lots of choices for Chinese and local dishes (a little bit lack of protein rich healthy ones for me personally).

10/10

Exceptional

05 Jul 2017

Verified traveler

Very good service and the sea view was great, the other good thing is the swimming pool, we love this hotel and will definitely stay at the Shangri-la again next time.

Partner

8/10

Excellent

09 Apr 2017

Peter

Responsive to guest needs.

Staff are helpful. Rooms are clean, food is good. Better than most hotels we stayed.

8/10

Excellent

20 Mar 2017

Craig

BeiHai stay

Service was great in spite of the limited English the buffet breakfast and dinner were very good and value excellent. Noise from other rooms was very noticeable

Family

6/10

Pleasant

26 Apr 2016

Christina

It was ok. Nice staff, very limited English. The hotel is a little old and run down. There's no access to the beach. The wifi cut out constantly. It wasn't quite the \"resort getaway\" weekend I was hoping for. 30 minute taxi ride to Silver Beach (only 30 rmb). Near enough to walk to Old Street. The breakfast was a bit pricey by China standards but it was very good with many Western and Chinese options.

10/10

Exceptional

02 Jan 2016

Verified traveler

Great

The hotel staff was sweet. I spent my birthday at the hotel stay and they have served me a birthday cake and a gift card.

8/10

Excellent

19 Apr 2015

Verified traveler

Best of Beihai

Dated hotel but service was up to the Shangri-la standard. Stay up on the higher floor as it seemed to have been updated. The lower floors were very old and carpets quite disgusting. Overall, the top hotel in the area.

10/10

Exceptional

28 Feb 2015

Hong

Nice Shangri-la in Beihai

The hotel has a grand lobby area, open and classy. Very friedly staff, spacious room, nice city view.

Family

10/10

Exceptional

16 Nov 2014

Norm T

Beihai China

Had a 3 night booking, but only stayed 2 nights. Hotel staff and restaurants were GREAT. Angry with lack of contact when I tried to cancel 1 night. 5 days later, and I still have not seen a refund.

Family

10/10

Exceptional

05 Nov 2014

Timothy

Great Experimce

The staff are helpful. It is a beautiful and very comfortable hotel.

10/10

Exceptional

26 Oct 2014

glen

very comfortable

My stay at this hotel was very comfortable. The staff were all very attentive and helpful. The pool area was especially relaxing. The food was plentiful and tasty. The room was spacious and very comfortable. Everything was clean.

Partner

10/10

Exceptional

19 Aug 2014

Verified traveler

Awesome pool and breakfast

this hotel has a very good pool and we had great time there!

10/10

Exceptional

29 Jul 2012

Homeless at last

A stopover, on the way to Vietnam

The hotel staff are first rate and are happy and will go out of there way to help you. Decided to stop there on my way back before taking a cruise to Hainan Island.

Partner

10/10

Exceptional

10 Jan 2010

luther franklin jr

i am going to go back to beihai china in may or june thank you very much

very clean i hope to go back in may or june i be stay at shangri la hotel in beihai china like i said it be in may or june all people work at hotel is very nice also waite in dinner room very nice to thank you vfery much

8/10

Excellent

06 Jul 2009

Anonymous

Very nice Hotel with bad management

Beautiful Hotel, close to the city center, large and very clean rooms,great service, reasonably priced, wonderful food. Only bad experience we had with the inflexible management. We arrived 1 day later, but we called the Hotel 2 weeks prior to let them know about our late arrival. We also wanted to stay 1 day more. We did not receive any refund for the lost night and for the extra night we did not receive any discount. We were charged full price. I thought we would have deserved a better rate since the Hotel made free money with the lost night. Being a 5 star Hotel this is pretty cheap and not business friendly management.

Partner

8/10

Excellent

17 May 2025

Verified traveler

Great service, not new

Super staff, great breakfast. Ok pool and leisure activities. Outdoor bar not open. No outside visibility from gym. Carpets in all room floors.

Business

8/10

Excellent

07 Aug 2023

My Huong

Pool war zu klein, kein indoor

Leisure Family

8/10

Excellent

02 Dec 2019

Verified traveler

Location

Good location

Business

10/10

Exceptional

01 Dec 2019

WANLI

很不错的酒店

Business

8/10

Excellent

11 Apr 2018

Kent

Ophold i Beihai

Hotellet er ved at være meget slidt,og maden i restaurant er typisk Kinesisk,af et internationalt hotel at være.
Der findes i nærområdet væsentlig bedre alternativer i samme prisleje.
Personale virkelig søde og hjælpsomme og gør hvad de kan inden for de rammer de har at gøre godt med.
Overordnet ok ophold men vil vælge andet alternativ næste gang.

10/10

Exceptional

25 Jun 2017

ZHENGYU

NICE STAY

NICE LOCATION, WONDERFUL VIEW, BUT THE FACILITY NEEDS TO BE IMPROVED.

10/10

Exceptional

14 May 2017

Jorma

Hyvä siainti, ei liian kaukana tai lähellä keskustaa. Palvelu erittäin asiallista ja mielyttävää.

10/10