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Best Western Willows Inn

Chico - CA · United States

475 N Humboldt AvenueView location

8.0/10Excellent719 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.0/108.0
Condition8.0/108.0
Location8.8/108.8
Neighborhood7.8/107.8
Quality6.0/106.0
Value5.6/105.6
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Willows Inn

We are a 100% Non-Smoking hotel!We are near the Thunderhill Raceway Park, Mendocino National Forest, Sacramento National Wildlife Refuge, as well as casinos and golf courses. The Best Western Willows Inn offers comfort and convenience you can rely on in a choice northwestern California setting.

With a convenient location off Interstate 5, this Willows, CA, hotel is the ideal spot to experience everything that scenic Northern California has to offer. Enjoy all the amenities that add up to a great stay, including spacious new guest rooms and service that makes you feel at home.

Wake up to free full hot breakfast or, if you enjoy morning workouts, head to the exercise facility and grab a cup of coffee and fruit afterward. When you need to relax, take a dip in our outdoor pool.

Use the free Wi-Fi to stay connected or enjoy your favorite cable TV show in the comfort of your room. Additional amenities include a business center and guest laundry for your convenience.

Read more about this hotelShow less

Conveniently located between Redding and Sacramento, our Willows, CA, hotel makes it easy for you to enjoy popular local attractions. Reconnect with nature at Mendocino National Forest, a majestic natural wonder spanning nearly one million acres of mountains, canyons and redwood trees.

Located just minutes from the Best Western Willows Inn, the forest offers hiking, boating, fishing and more. Rev up for a good time at Thunderhill Raceway Park, where you can watch hot rods tear down the three-mile track.

Get a glimpse of the feathered residents at the Sacramento National Wildlife Refuge, home to more than 300 waterfowl and sprawling acres of wetlands. Casa Ramos Restaurant, near to our hotel in Willows, CA, serves up authentic Mexican cuisine.

For mouth-watering burgers and cold beer, head to the Last Stand Bar & Grill or enjoy all-American favorites at the Black Bear Diner. Many popular chains also have restaurants nearby.

Located in Willows, Best Western Willows Inn is within a 5-minute drive of Willows Westside Mall Shopping Center and Willows Museum. This hotel is 6.1 mi (9.8 km) from Sacramento National Wildlife Refuge and 6.8 mi (10.9 km) from Thunderhill Raceway Park.

Make yourself at home in one of the 50 guestrooms featuring refrigerators and microwaves. 37-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a 24-hour business center, express check-in, and express check-out. A roundtrip airport shuttle is complimentary (available 24 hours).

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 4:00 AM
Check-out until 11:00 AM

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 36 Pet max weight (per pet) in lb is 80 Only dogs are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Pet deposit: USD 50.00 per stay
    • Pet fee: USD 15 per pet, per day
    • Service animals are exempt from fees
    • Crib (infant bed) fee: USD 10.0 per night
    • Rollaway bed fee: USD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Willows Museum 1.8 km / 1.1 mi
Willows Westside Mall Shopping Center 2 km / 1.2 mi
Sacramento National Wildlife Refuge 9.8 km / 6.1 mi
Thunderhill Raceway Park 10.9 km / 6.8 mi
Grand Island Shrine 31.3 km / 19.4 mi
Rolling Hill Casino 41.5 km / 25.8 mi
The Links at Rolling Hills 41.6 km / 25.8 mi
Ampla Health Hamilton City Medical 42.4 km / 26.4 mi
Bidwell-Sacramento River State Park 43.1 km / 26.8 mi
North View Park 43.1 km / 26.8 mi
Town Square Park 43.6 km / 27.1 mi
Williams City Hall 43.7 km / 27.2 mi
Sacramento Valley Museum 44 km / 27.3 mi
Venice Park 44.1 km / 27.4 mi
Lucero Olive Oil 44.1 km / 27.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 49
  • Number of floors (main building): 2
  • Suites: 1
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
Show 16 more facilities & services
  • Airport Shuttle
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift accessExtra charge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Best Western Willows Inn

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Willows Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Willows Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 28 m²ROO.2Q-3
    Room TWO QUEEN BEDSPhoto unavailable3 photos

    Best Western Willows Inn

    Room TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-3

    Room amenities

    • Hairdryer
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Willows Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Willows Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 28 m²ROO.QN-5
    Room QUEEN SIZE BEDPhoto unavailable3 photos

    Best Western Willows Inn

    Room QUEEN SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-5

    Room amenities

    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Willows Inn

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Willows Inn

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Willows Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Willows Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Willows Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 28 m²ROO.KG-5
    Room KING SIZE BEDPhoto unavailable3 photos

    Best Western Willows Inn

    Room KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-5

    Room amenities

    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Willows Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable3 photos

    Best Western Willows Inn

    Room KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Microwave
    • Internet access
    • Wake-up service
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable2 photos

    Best Western Willows Inn

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Internet access

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable2 photos

    Best Western Willows Inn

    Room TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Hairdryer
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Direct dial telephone
    • Radio
    • Internet access
    • Microwave

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Willows Inn

8.0
Excellent
719 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.0 /10
Location
8.8 /10
Neighborhood
7.8 /10
Quality
6.0 /10
Value
5.6 /10
Amenities
7.6 /10
100 reviews shown
6/10
Pleasant
25 Jul 2026
Sammy
I requested a lower room with lots of advance notice, but got an upper room.
10/10
Exceptional
23 Jul 2026
Patti
Breakfast is a nice perk compared to the plus we stayed at
10/10
Exceptional
03 Jul 2026
Masahiro
Good
10/10
Exceptional
29 Jun 2026
Jerie
There for a 1 night stay. Excellent bed and
easy to use TV. and AC. Good enough breakfast. Starbucks and Subway next door,Mexican restaurant across the street (didn’t try). Did try Black Bear Diner (5 min. Walk) —Awful. But it’s a chain, and I’m sure lots of people are familiar with their menu and find that convenient. 2 gas station mini-marts (5 min walk). We’d stay there again on our way up to Oregon.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Joe L
Overall one of the best places on hwy 5 super great service food parking since I’m a trucker best location close to all needs to reload supplies for the road a must place to stay
Pet
10/10
Exceptional
03 Jun 2026
Randy
Overall a good experience. Place was clean and quiet.
Family
10/10
Exceptional
27 May 2026
Paul
Had a really late check in and the guy was awesome. I’ve showed up late at other places and waited for too long only to be met with a very grumpy employee. This guy was really nice, helpful and professional. This is my new go to facility in Willows
Self
8/10
Excellent
26 May 2026
David
Prety
8/10
Excellent
18 May 2026
Regina
The rooms were clean, the beds were comfy. The breakfast was decent but the coffee was not good.

Staff was polite.

My only complete is that the bath towels were so rough.
Family
2/10
Poor
17 May 2026
Miguel
My reservación was double bed they said that it show one bed and that they dint have double bed they have the smallst room with one bed and when we came at night it was full of mosquitos
Partner
8/10
Excellent
02 May 2026
Joyce
Bed felt like I was sleeping on a cement block covered with a sheet. Made me miss my bed so I could sleep.
Self
8/10
Excellent
14 Apr 2026
robert
Ample parking, the breakfast was pretty good or at least a lot better than others

I will say that the rooms have very little wall insulation so expect to hear the news updates from the room next door.

The staff was excellent great team!
Business
8/10
Excellent
23 Mar 2026
Cathylee
The area is very nice, the hotel was very clean and good breakfast Buffett. There are plenty if places to eat if needed. I only have 1 issue and that was there was no handle in the shower to hang on to when you wash your feet/ legs. They do have a handle outside the shower but there should be one inside also. But all in all it’s a great place!
Partner
8/10
Excellent
03 Mar 2026
James
Continental breakfast needs help
Family
8/10
Excellent
11 Feb 2026
Tim
Convenient location, good breakfast
Partner
8/10
Excellent
24 Jan 2026
Brandon
Staff was nice, room was good. A little over priced for a motel room.
Friends_and_family Family
6/10
Pleasant
05 Jan 2026
Nicole
Website said they have a hot tub but they don’t
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Mario
Yes clean and comfortable room. But front desk attendant service was great friendly keep up the good work.
Friends_and_family Family
10/10
Exceptional
24 Dec 2025
Andy
Perfect location for what me and my party needed
Leisure Friends
10/10
Exceptional
18 Dec 2025
richard
Excellent, clean
2/10
Poor
09 Dec 2025
Nancy
This property is not up to the standard I’m accustomed to at Best Western, and doesn’t deserve the significant price premium over other facilities in Willows. It is just an average one and a half to two star motel. The basics were there: the beds were comfortable, the room was clean and the HVAC worked. Breakfast was a disaster. Fried eggs were like hockey pucks. The cooked food was all cold. The “hot” water for tea turned out to be tepid. Better to go to the Starbucks next door.
Friends_and_family Friends
10/10
Exceptional
08 Dec 2025
richard
spotless ,clean courteous
8/10
Excellent
03 Dec 2025
Deborah
Very nice room. Very clean. Friendly staff.
10/10
Exceptional
02 Dec 2025
Jimmy
Very clean and nice. Excellent breakfast. I like the exterior door from the room.
Leisure Partner
8/10
Excellent
26 Nov 2025
David
Overall everything was clean.
10/10
Exceptional
07 Nov 2025
Dean
5 stars all around except the internet coverage is terrible :(
Business Self
8/10
Excellent
29 Oct 2025
Donald
Clean. Comfortable bed with good reading lights on either side. Good tv. Friendly check in. Skipped breakfast so I can't comment on it.
Partner
6/10
Pleasant
24 Sep 2025
Ana
Front desk clerk was not helpful at all! Failed to show me how to get to my room or mention complimentary breakfast
Business
10/10
Exceptional
21 Sep 2025
Joseph

Clean, updated, comfortable with great service

Very clean and updated room. I was very impressed with every aspect of my stay
Friends_and_family Family
8/10
Excellent
03 Sep 2025
Quinn
It was smallI’m
Friends_and_family Friends
8/10
Excellent
31 Aug 2025
Jennifer

It’s better than most others in price range.

Breakfast is not the standard waffle maker and carb only options. It was a small room but a nice change and got us out to the race track. Neighborhood felt safe to keep the truck and trailer parked in. Bed kinda standard hotel crappy bed. And why doesn’t anyone use fitted sheets anymore???? AC is not able to be controlled it’s just On or Off. so it was an icebox just to have the white fan noice. Shower pressure was exceptionally good.
Friends_and_family Family
8/10
Excellent
13 Aug 2025
Mark
Willows is pretty bleak, not pleasing to the eye, but the people are nice, and it’s near my happy place: Thunderhill Raceway Park.
This hotel is comfortable and clean. A slight step up from the Super 8 next door. The outside looks dated but inside is nice. Staff was courteous. When the price is reasonable I’ll go here versus Super 8… it’s often considerably more expensive and not really worth the difference in those cases, in my opinion.
Leisure Partner
10/10
Exceptional
10 Aug 2025
NANCY
Good parking. Good service
Business_and_leisure Family
6/10
Pleasant
20 Jul 2025
Verified traveler

It was OK.

Staff couldn't help with internet issues with the tv. Claimed they didn't know how.
When asked what was going on in the area, staff said \"I live 6 min that way (points in random direction) and said \"I don't know.\"
Overall, not a bad stay. Staff should know the area when asked about things.
Self
8/10
Excellent
05 Jul 2025
Danielle
WiFi didn’t work on tv and staff at front desk said yeah it does that sometimes I don’t know how to fix it… ok lol
Leisure
10/10
Exceptional
02 Jul 2025
Larry
Small, Friendly property that had all the basics. Comfortable room and the staff were very friendly. Convenient off/on the freeway with a Starbucks next door.
4/10
Poor
23 Jun 2025
Gwinette
The bed was literally a rock. Like a firm bed but this was crazy!! The tv kept needing to be reset. No flexibility with checking in a little early, just rude.
Leisure Partner
10/10
Exceptional
23 Jun 2025
Dean
Only stayed overnight but everything was great. I've stayed here last year as well.
8/10
Excellent
14 Jun 2025
Jennifer
It was really expensive for a motel but I probably came on a busy weekend when rates were higher. The room was very clean and the beds were comfortable. It was easy to park and there was breakfast in the morning.
Self
6/10
Pleasant
06 Jun 2025
Wei
Lots of bugs in the room
Leisure Family
8/10
Excellent
12 Apr 2025
Mike
Overall satisfactory condition, the staff was friendly, area appeared pretty safe I did like the fact that there is parking for trailers for anyone bringing their racecar on a trailer. The breakfast is crappy but meh I wasn’t expecting much tbh but Starbucks right next door is a big plus.
Leisure Family
8/10
Excellent
03 Apr 2025
Karen
toilet was the lowest I've ever sat on.
Leisure Pet
10/10
Exceptional
25 Mar 2025
JORGE A
N/A
Leisure Partner
10/10
Exceptional
15 Mar 2025
Miki
Friendly staff, clean and close to restaurants
10/10
Exceptional
14 Feb 2025
Matteo
none
Business_and_leisure Family_with_children
10/10
Exceptional
19 Jan 2025
Terrasa
Nice place to stay kvernight
Leisure Partner
10/10
Exceptional
12 Jan 2025
roberta
You said it had a hot tub but it doesn’t which was why we picked this hotel
Leisure
8/10
Excellent
27 Dec 2024
Grace

Good road trip spot

Spent one night on a road trip, hotel ideally located just off the freeway. Several restaurants located nearby and easily accessible. Room was spotlessly clean with a comfortable bed. Nice strong, warm shower. Pool looked inviting but too cold outside to use!
Partner
10/10
Exceptional
11 Nov 2024
Steve
Great service
Friends_and_family Friends
10/10
Exceptional
26 Oct 2024
David
Great staff
10/10
Exceptional
14 Oct 2024
sunny
Definitely my new go to stay. Absolutely, wonderful value .
Leisure Self
8/10
Excellent
30 Sep 2024
Thomas
It is close to the freeway. Nothing fancy, but good for travelers like myself. Pretty good breakfast.
Business Family
8/10
Excellent
05 Sep 2024
Carol
If a motel is going to charge upscale prices, the least they can do is provide good towels! If I were going to stay more than 1 night, I would have had to provide my own towels.
Business
8/10
Excellent
02 Sep 2024
valerie
Easy stop on a long trip.
10/10
Exceptional
22 Aug 2024
Linda
Great place
8/10
Excellent
16 Aug 2024
Don
Decent place for a road trip stop.
6/10
Pleasant
04 Aug 2024
Jhoan
Property was good but, it was too dusty
Leisure
10/10
Exceptional
31 Jul 2024
Chris
Great room, great staff.
Leisure
10/10
Exceptional
24 Jul 2024
Inga
Great hotel
Leisure Family
10/10
Exceptional
12 Jul 2024
Faith
Newly renovated Could use a nearby restaurant . Did have a gas station very close by. Would recommend this place to other travelers.
Leisure Partner
6/10
Pleasant
21 Jun 2024
Linda
Floor was filthy
Leisure Family
10/10
Exceptional
10 Jun 2024
John
Easy access to the freeway, a verity of close by restaurants. Very friendly and knowledgeable check and friendly check in person.
Leisure Family
10/10
Exceptional
03 Jun 2024
Thai
The room is clean and the breakfast is good
Leisure Family
10/10
Exceptional
25 May 2024
Blake
It works
Business
4/10
Poor
14 May 2024
Chloe
Bed was okay, there was a ton of gnats right outside our door before entering that entered the room when we do and not only were there a couple roaches that came from behind the headboard (my fiance killed them) we were exhausted from driving so after checking the bed and around it we just went to bed, but in the morning (like about 8ish AM) the door opened from someone that worked there I guess not knowing someone was in there?? My fiance and I were asleep so by the time we tried saying someone was in there they opened the door realizing someone was in there and quickly closed it.
Leisure Partner
10/10
Exceptional
12 May 2024
Martha
Todo estaba bien el unico problema fue q el aire acondicionado no funcionaba
Leisure Partner
8/10
Excellent
03 May 2024
Jason
Clean and reasonable value for the price. Would stay here again. It's a motel though, meaning your door goes directly outside which could be a comfort thing for some people.
Business Self
10/10
Exceptional
26 Apr 2024
Michael
Easy check in
10/10
Exceptional
01 Apr 2024
Jennifer
The lady at the check in was super nice. I’ve stayed here before and check in is usually easy.
Business_and_leisure Family_with_children
4/10
Poor
30 Mar 2024
Laurie
The woman at the front desk was great. Friendly, helpful and a quick check in.
The we arrived at our room which had the weirdest strongest scent of... I don't even know what(wax and almond scent??)!
So strong that when awaking at night it caught in my throat.
There doesn't appear to be any soundproofing in the exterior walls.
People arriving late and repeatedly opening and closing doors. Standing and blabbing on the parking lot on arrival at 3 am.
Leisure Partner
10/10
Exceptional
18 Mar 2024
David
Convenient for Thunderhill visits and walkable to restaurants. Staff was very nice.
Leisure Family
10/10
Exceptional
30 Jan 2024
Edith
We arrived at the property several hours early and were able to get a room immediately. When the clerk saw that my friend was using crutches for a broken leg he booked us into a handicapped room which worked out quite well for her. Thanks so much for the wonderful service, if ever in Willows again we will return.
Leisure Friends
10/10
Exceptional
06 Jan 2024
DONALD
The staff was friendly and helpful. Room was clean and had all of the amenities that anyone could want. The breakfast was the best I have had in this country.
Leisure Self
4/10
Poor
04 Jan 2024
Sarah
Dirty cold pool
Leisure Family
8/10
Excellent
10 Dec 2023
Verified traveler

a nice and clean place with easy freeway access.

Friendly staff, a nice clean room, no complaints.
Business
4/10
Poor
23 Nov 2023
Edward
The heater on our room was not working properly and blew cold air the entire night
Leisure
10/10
Exceptional
01 Nov 2023
Sammy
We’ll equipped gym
Leisure Family
8/10
Excellent
29 Oct 2023
Christina
Ok stay for the age of the hotel.
Friends_and_family Family
4/10
Poor
24 Oct 2023
Carlos

Beware!

Check in and room were good. Next morning while placing plate on tray there was movement out of the corner of my eyes. By the waffle maker and hot plate a mouse ran across the counter. Needless to say breakfast was over. When I mentioned to clerk at the counter she stated, “oh yes, we have seen them in the lobby and we have exterminators that come every month”! GREAT
I delayed this review but it was pretty gross
Self
2/10
Poor
20 Oct 2023
Casey
My daughter and I were eaten alive while we slept by numerous mosquitoes
Leisure Family
10/10
Exceptional
16 Oct 2023
Teri
Very clean, well maintained. Super friendly staff. Will stay again.
Business_and_leisure Partner
10/10
Exceptional
16 Oct 2023
Kurt
I just stayed one night but it was clean, comfortable and everything I needed. Check in staff was very courteous and friendly.
Business Self
10/10
Exceptional
15 Oct 2023
Eddy
The lock in my room is broken. Lock was hanging off of one screw.
Leisure Self
10/10
Exceptional
10 Oct 2023
Stephanie
The adorable young lady that checked us in was absolutely delightful! She was kind, efficient and kind of a breath of fresh air after a long drive. The room was clean, smelled clean and comfortable.
Leisure Family
6/10
Pleasant
02 Oct 2023
Victoria
It was an average stop along the road.
10/10
Exceptional
23 Sep 2023
Cynthia
.
Business Self
8/10
Excellent
15 Sep 2023
Russell
Close to everything.
Leisure Family
6/10
Pleasant
07 Sep 2023
Jack
Pros;
This property is easy on/off I-5.
Many food choices nearby.
Cons;
Noisy trucks.
Noisy air-conditioner.
Leisure Self
10/10
Exceptional
03 Sep 2023
Joel
Comfortable
Partner
8/10
Excellent
15 Aug 2023
Juan de jesus
Ye
8/10
Excellent
31 Jul 2023
Mariana
As soon as we arrive, there was a man passed out on the bench right next to the reception door. Staff at the front counter was friendly. Room was full of spiderwebs, silverfish, mosquitoes and other bugs. Sink was clogged. We slept terribly and we were extremely grossed out by the room. Would not recommend staying here, especially at that price. Doesn’t feel like a Best Western at all, just a roadside motel. The hotel needs an updated but more than anything it needs some major cleaning.
Leisure Partner
2/10
Poor
29 Jun 2023
Cristina
I was really disappointed with this property after seeing the positive reviews when booking. The door to our room and the surrounding area around the door was covered in bugs. The pillows are mini and less than half the size of normal pillows. The faucet of the sink leaks when you turn it on, creating a watery mess on the counter. The place seems overall run down. The business center is unusable as “it’s like a sauna” - words from the front desk at checkin. When I requested a late checkout so I could have a place to take my work meeting, the manager was completely in accommodating, said it would be an extra charge (even though they weren’t fully booked that night), and copped an attitude. The area around the hotel is littered with trash. Would not stay here again if it were the only available place in town.
Leisure Partner
10/10
Exceptional
26 Jun 2023
Fatima
Kids like the pool and food
10/10
Exceptional
20 Jun 2023
Cynthia
Nice quick stay. Only recommend upgrade on room towels. Room towels thin & old.
Partner
8/10
Excellent
19 Jun 2023
Stephen
It was fine but no tv stations without ads. No waste basket on the bath.
Leisure Partner
10/10
Exceptional
05 Jun 2023
David
The staff is always friendly and helpful.
Leisure Self
10/10
Exceptional
01 Jun 2023
Gwen L
Enjoyed my stay. Room was very clean and well appointed. Breakfast was varied and complete with cheese and egg omelet, bacon. Pancakes, waffles just to name a few choices. I would definitely stay here again.
Pet
10/10
Exceptional
29 May 2023
Brian
It’s a motel. It’s clean, nothing broken, walking distance from Starbucks, dollar tree and restaraunts. Very convenience if visiting Thunderhill Raceway
Leisure Pet
10/10
Exceptional
21 May 2023
Danielle
It was nice and quiet. The staff was very helpful and friendly.
Leisure Family
6/10
Pleasant
20 May 2023
James
Adequate for one night stay. Got stuck in a handicap room and that was a minor inconvenience. Staff was courteous and welcoming.
Leisure Partner

Location & surroundings

Best Western Willows Inn
475 N Humboldt Avenue, Willows, United States

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Best Western Willows Inn

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