Name: Mt Hood Oregon Resort, Bw Premier Collection
Address: 68010 E Fairway Avenue, Welches, 97067, US

6/10

Pleasant

03 Aug 2026

Wilma

The room was not clean.

10/10

Exceptional

30 Jul 2026

Elisabeth

If you are trying to avoid the tourist traps and crowds, this location is beautiful, tranquil, and quiet. From the day we arrived to the day we left, every staff member went above and beyond to make our stay welcoming and inviting. There were many amenities to choose from including: tennis, basketball, a large warmed pool and spa. There was a hiking trail and golf, lots of picnic tables and outdoor seating to enjoy the outdoors. We wished we had brought our baseball gloves. Our shower was huge! The room was clean with lots of extra little amenities like bottled water, washer and dryer, separate make up towel, etc.. We skipped the breakfast so I can't comment, but it is offered. Overall, it is a mountain town location for those who want a quiet getaway. I can't wait to go back!

8/10

Excellent

26 Jul 2026

Heidi

Beautiful area, peaceful. Heated pool and hot tub and free breakfast a plus!

10/10

Exceptional

25 Jul 2026

Shawn

Nice place at a great price, staff were excellent! Very roomy accommodations.

6/10

Pleasant

23 Jul 2026

Deborah M

The reading chair had 3 large holes in the naugahyde where a person sits which was very surprising to find in this type of hotel. I also found a silverfish on my pillow. Otherwise the room was clean and the facility nice. I have stayed here a number of times, but was quite surprised this time by what I saw/found.

8/10

Excellent

21 Jul 2026

Brandon

The staff was friendly and very helpful. It would be a great getaway for anyone looking to mix in golf and other activities. We brought our dog and the resort was very accommodating for that. The only downside was the bed. I would flag for next guests that the bed in our room at least was pretty uncomfortable. Overall we had a great experience and would come back again.

Pet

4/10

Poor

19 Jul 2026

Martha

I imagine the property was very nice at one point, but, my room was VERY tired. It smelled like a room that not too long ago had been a smoking room. Very unpleasant. The rug may have been the culprit, as it seemed old. I had a difficult time opening and closing the slider to the outdoors. It was very stiff and difficult to lock and unlock. This didn't bother me, but I did notice that the sheers that covered the slider were completely mismatched. The WIFI did not work in my room. Last but not least, the remote turned the TV on, but did not do anything else. Th rain shower was very nice and the only thing about the room that I felt was worth the cost.

Self

10/10

Exceptional

19 Jul 2026

Lev

Loved the hotel. Location was very convenient to the hiking trails we traversed. The hotel had a variety of amenities, including the pool, on premises parking, and the restaurant. Clean overall. When we were there, restaurant on premises was closed, however found good food options nearby.

10/10

Exceptional

17 Jul 2026

Shashishekhar

Could not

10/10

Exceptional

17 Jul 2026

Aaron

Great place.

Self

8/10

Excellent

14 Jul 2026

Debbie

The unit was not cleaned well, the floor in the kitchens was sticky and the toilet was dirty when we arrived. The beds were nice, breakfast had a good variety. The pool and hot tub were ok

Family_with_children

8/10

Excellent

10 Jul 2026

Katherine

Comfortable bed, but didn't love the pillows. We wished there was a screen door on the sliding door to the patio so we could have fresh air without bugs. The a/c was really loud. Could easily hear the guests above us and the neighbors' TV next door. Included breakfast was nice. Good water pressure in the shower but not fully enclosed so the floor got very wet. Friendly staff at the front desk.

Partner

4/10

Poor

10 Jul 2026

stacy

We stayed at this hotel last year and had a great experience, which is why we chose to come back. Unfortunately, it has gone downhill significantly.

One of the biggest disappointments was the \"free breakfast.\" Last year, breakfast included a full menu with made-to-order options, but this year it was replaced with a very poor buffet. There was no indication on the website or during booking that this had changed, so it felt like a bait and switch.

The room itself had several issues as well. The TV only had two working channels, and both were showing the exact same program, making it essentially unusable. The shower water pressure was so intense that it was actually painful, and every shower left water all over the bathroom floor because it sprayed everywhere.

To make matters worse, the pullout bed had dirty sheets on it when we opened it. We had to call the front desk and wait for clean sheets to be brought to our room, which is something that should have been caught by housekeeping before guests arrived.

It's disappointing to see how much the quality has declined in just one year. What was once a hotel we were happy to recommend has become one we won't be returning to unless significant improvements are made.

Pet

10/10

Exceptional

09 Jul 2026

Lesley

Heated pool was very nice. Good room. Easy parkin.

Partner

10/10

Exceptional

08 Jul 2026

Thad

Staff was great and a beautiful resort with pool and hot tub.

Friends

10/10

Exceptional

06 Jul 2026

Marisol

Mattie was amazing and super detailed! She made our trip worth every penny. We will definitely be back at the Welches location!

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Johan

The place is clean, pool is great, same w hot tub and bar was open. The property is run down and needs some $ but the price was great. Will stay there again.

Friends

10/10

Exceptional

01 Jul 2026

Nicolas

A great place to stay! The golf course is well-maintained and very scenic. Rooms were cozy and clean. My only complaint would be that the shower design tends to get a lot of water on the floor. Decent food options in the resort, but don't expect too much from the Mallard (bar/restaurant). It's more there for the bar than the food. Hot tub and heated pool are both nice! A fair number of trails/activities for people not interested in golfing as well.

Partner

8/10

Excellent

29 Jun 2026

Gerardo

Good location, nice grounds and pool area

10/10

Exceptional

28 Jun 2026

Karen

Staff were very helpful!

Partner

10/10

Exceptional

28 Jun 2026

Laura

Lovely resort, beautiful gardens, lobby and rooms. Room are very spacious, with a nice balcony. Everywhere was spotlessly clean. The breakfast was high quality with lots of choices. The staff were helpful and informative. Mattie gave us a warm welcome and all the information we needed.
One small note - the resort map is very confusing, I got lost on the way to and from the gym!

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Tracy

This resort is a great location for the Mt. Hood area. The property is spacious with a few outdoor activities available, such as a pool, tennis and basketball courts, as well as a golf course. The complementary breakfast had a wonderful variety of food options and was of great quality! The room looked like it had been renovated, but could still use some touch ups (e.g. chipped dresser drawers). It had all the amenities one could ask for and one of the most comfortable hotel beds I’ve slept in. I The staff were friendly and helpful. I would stay here again.

Partner

10/10

Exceptional

27 Jun 2026

Kurt

very quiet. no neighbor noise. very natural setting.decent comfortable bed. nice hot breakfast.

Partner

10/10

Exceptional

27 Jun 2026

Verified traveler

Outstanding resort hotel spot, comfortable with a great pool and hot tub in a beautiful area.

Self

8/10

Excellent

26 Jun 2026

Brittney

Pool was great, staff were friendly. One of the beds were a little uncomfortable and the coffee maker did not work. Otherwise it was a nice stay.

Friends_and_family Family

4/10

Poor

26 Jun 2026

Bor

Room was dark and outdated. There was no toilet paper and only two towels for a room for five people. The body soap container was empty. The room was far away from the pool and the breakfast eventhough there was plenty of vacant rooms.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Smita

Well spread out, lush green and very serene property. The rooms were huge, comfortable bed and the proximity to the golf course was amazing.

Family

8/10

Excellent

19 Jun 2026

Midge

We liked the location and the room was spacious.

Partner

6/10

Pleasant

15 Jun 2026

Erin

Way overpriced in my opinion. Everything in the room was old and worn down. Our shower and toilet barely worked. We had dinner at the pub. There were ants and bugs crawling on the tables. Food was ok but not great. The only thing we thought was good was the beds. They were pretty comfy. I would not stay here again.

Family

10/10

Exceptional

14 Jun 2026

Tara

We enjoyed our stay here so much that we went back a second time! We were complimentary upgraded to a fireplace room the first visit. The room was nice with the exception of the shower design. It left the floor wet. The heated pool and hot tub were fabulous. The breakfast was the best we had on our road trip! The grounds had lots of beautiful trees and flowers. There is a koi pond as well. Over, we really liked this property.

Partner

10/10

Exceptional

13 Jun 2026

Charmian

The resort was fantastic. Loved everything. EVERYTHING!

Family_with_children

10/10

Exceptional

13 Jun 2026

Jamie

I love the pool and hot tub was short walking distance from our room, also the restaurant! Beautiful close drive thru Mt. Hood!

Family_with_children

10/10

Exceptional

12 Jun 2026

Sai Babu

Clean and spacious room, courteous staff, delicious breakfast, natural surroundings

Family

10/10

Exceptional

10 Jun 2026

Cassandra

We had a great time. We loved everything.

10/10

Exceptional

09 Jun 2026

Susan

The secure dog run, accessible from our room, was a wonderful surprise with room to throw and chase her ball.

Pet

10/10

Exceptional

31 May 2026

Changtian

Staff are very welcoming and helpful.

Family

10/10

Exceptional

26 May 2026

Leon

The property was clean and very quiet. The staff were excellent. We found it a bit hard to find, but with one phone call, someone was able to talk us in!

Family

10/10

Exceptional

25 May 2026

Neha

Great for weekend getaway! 15 min from lake trillium very nature friendly property

Partner

10/10

Exceptional

16 May 2026

Patrick

Great all around and a huge room with a fireplace

Partner

4/10

Poor

05 May 2026

Daniel

They call it a “resort” yet no food or beverage facilities are open. We had to leave the property to find food. Also, we played for unlimited golf and due to limited staffing, the cart was needed to be returned by 5pm. Very disappointed.

Friends

6/10

Pleasant

30 Apr 2026

Joann

The facility was pretty good. Check-in was easy, they have a heated pool and Jacuzzi, which is lit up at night and was nice to have. The restaurant on site was also good. The only problem I had was with our room, it was old and dated, but that’s really not an issue, may be for some. We had a lot of bugs in our room. Considering the outdoor space is so close to the room and there’s a lot of foliage, etc It’s understandable to a point however having it sprayed every month, would do a lot to keep bugs outside where they belong.

Partner

10/10

Exceptional

28 Apr 2026

Tom

We had a peaceful stay , we enjoyed the hot tub and the heated pool. The front desk staff were friendly and helpful .

Partner

10/10

Exceptional

20 Apr 2026

Ian

Pool was truly warm! Our boys loved it!

Family_with_children

10/10

Exceptional

20 Apr 2026

Beth

We loved the large rooms and the lovely grounds! We also enjoyed a wonderful breakfast on-site.

Partner

8/10

Excellent

19 Apr 2026

Ronald

It’s a lovely place, a little dated, but clean, quite, and a very comfortable, especially the king size bed, I loved the amenities in the room were very pleasant (Keurig, fridge, microwave) and the breakfast was very nice.

Partner

10/10

Exceptional

16 Apr 2026

Erin

Thank you to Brian, Christopher, and Bryan at the front desk, all of whom provided excellent customer service. They were all very friendly and helpful!

10/10

Exceptional

14 Apr 2026

Diana

Everything was perfect for travel with kids. Breakfast was very good and so convenient with kids. Pool and hot tub open 24hrs

Family_with_children

10/10

Exceptional

06 Apr 2026

Gerald

Great location with golf, hot tub, and heated pool.

Family_with_children

2/10

Poor

29 Mar 2026

Diane

We were very disappointed in our stay. The desk chair in our room was torn and the surface of the side chair was peeling off. They had put a cover over the seat to hide the tears but the back and the arms were cracked and peeling. When we returned to our room on the 2nd day, we found 2 bags of garbage on the floor, garbage laying in the corner that wasn’t ours, dirty, wet towels on the bathroom floor (we had hung ours up after showering) our bed wasn’t made up and they hadn’t replenished the pods of coffee.

Partner

8/10

Excellent

29 Mar 2026

Jemara

Yogurt was yummy. Clean room.

Friends

6/10

Pleasant

28 Mar 2026

Jennifer

The suite had the most gorgeous view of the pond at the golf course. Ducks landed in it whe we took a few minutes to see the sun rise. So beautiful. The only down side was the sheets smelled like they were left in the washer too long (kind of a mildew smell). Normally I would have said we need the changed but we were exhausted. So I had to take extra time showering in the morning before we headed off to ski at Timberline. Definitely not a fan of that because we were already pressed for time. Overall an okay experience.

10/10

Exceptional

26 Mar 2026

Jamie

Room was clean, spacious and nice. Heating unit is a wall mount but worked really well. Also doubled as a fan for white noise. Best sleep I have had in a long time.

Self

8/10

Excellent

25 Mar 2026

Pamela

Everything great but bathroom door in 415 really squeaky every time

10/10

Exceptional

23 Mar 2026

Darcie

Clean room, friendly and helpful staff, clean hot tub and pool, convenient parking

8/10

Excellent

23 Mar 2026

Margaret

Yes

8/10

Excellent

22 Mar 2026

Laurie

Janelle and Victoria allowed us to store our baggage on our way to Timberline to ski. That way we didn’t have to worry about our belongings in the car. They also had our room ready early with a wonderful Anniversary note and two “Swan Towels” folded on the bed!

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Jennifer

Great place

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

HEATH

Everything was good other than we never got new towels. And when i asked for new towels they didn't even wrap around my thigh so drying off after the hot tub or showering was a bit awkward.

Partner

10/10

Exceptional

11 Mar 2026

David

Great staff. Large, clean room. Free parking and Wifi.

Self

10/10

Exceptional

09 Mar 2026

Andrew

Clean room, friendly staff.

Partner

10/10

Exceptional

08 Mar 2026

Jason

Beautiful setting for a peaceful retreat. Very small community but at least there is first class Indian food! Really friendly staff. They do need to catch up on maintenance.

Family

10/10

Exceptional

08 Mar 2026

Ela

This is a forest gem. It’s been acting a long time so the rooms are a bit tired, but it’s clean, comfortable, and the location is wonderful. All-Season pool is truly warm, even when it’s snowing. Restaurant is good but service is awesome! Highly recommend for a local weekend getaway.

Family_with_children

10/10

Exceptional

22 Feb 2026

Lisa

Room was great, hot tub great and drinks at bat wee great!

Partner

8/10

Excellent

22 Feb 2026

Jennifer

Loved the cozy, mountain resort feeling of the grounds, the buildings and amenities hidden away. The location is good, close to things, but far enough away to be very quiet.
The restaurant seems expensive - even with the tiny coupon. Would have loved a buffet

10/10

Exceptional

21 Feb 2026

Hanan

Courteous staff, clean and relaxing. Loved the heated pool.

6/10

Pleasant

20 Feb 2026

Dee

This property is in a good location but is starting to get run down. Also our room was infested with boxelder bugs. Boxelder bugs are harmless to humans but its still pretty gross to have to collect bugs in your room and then wonder how many more there are. I also noticed them all over the exterior of our building as well.

Partner

2/10

Poor

19 Feb 2026

Anastasiya

I booked a non pet room and we checked in late with a toddler. I didn't see it right away that the chair was all in pet hair. This was disappointing as we specifically booked a non pet room. Also, the resort charged us extra for a resort fee on top of what I already paid , hotels.com did not mention any resort fee

Friends_and_family Family

4/10

Poor

15 Feb 2026

Sheryne

The gym was closed for renovation, which I only found out after arriving at the property. There were no notices on the website, reservation details, or even at the front desk during check-in, which was disappointing.

Cleanliness also needed improvement. There was still hair all over the bathroom, and while shampoo and conditioner were provided in the bathtub, there was no body wash available until the second day when housekeeping came to clean. Additionally, the coffee machine was not working properly.

I really loved the space itself, but the overall quality and attention to detail should have been much better.

Leisure Family_with_children

10/10

Exceptional

11 Feb 2026

Jesse

This place is amazing!

10/10

Exceptional

01 Feb 2026

Lisa

Clean room, friendly staff, great hot tub.

Partner

10/10

Exceptional

01 Feb 2026

Jasper

Staff was awesome and there's a ton of stuff to do.

10/10

Exceptional

29 Jan 2026

David

Large room, immaculate. Front desk people were exceptional, as were the daily room service boys. Loved the pool and hot tub, and the fireplace. King bed was ultra-comfortable. Walk-in shower SO spacious and nice. Parking right outside room. Very quiet, with a woodland view out the sliding doors onto the courtyard.

Self

4/10

Poor

27 Jan 2026

Vanessa

The room was dirty ( thank god I had my own Clorox wipes in the car) , the ac didn’t work- had to wake up my child and husband to move rooms at 9pm our first night. We were moved to a down graded room. There were dead bugs in the bathroom of the new room. A painting came partially off the wall at 3 in the morning swinging and nearly hitting my youngest daughter. Honestly the stay was awful and we felt we should’ve been compensated. They took $60 off our bill. At least 1 night should’ve been comp’d for sure. Will never stay at that “premier” resort again.

Friends_and_family Family

10/10

Exceptional

27 Jan 2026

Tete landy

Good place everything is good 🥰♥️clean room. I love the pool.

8/10

Excellent

25 Jan 2026

Valerie

Clean room. Kind staff. Just understaffed. Waited 30 minutes to even get seated for breakfast. Food came out 1 hour later.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Shirelle

Breakfast was great! Staff was awesome, helpful and kind. I was satified with the room we had, very large and roomy, beautiful area and just 15mins to skibowl maybe a little less.

Leisure Family

10/10

Exceptional

15 Jan 2026

Joshua

Yes and yes. Clean and courteous. A go-to oasis :)

Leisure Self

10/10

Exceptional

12 Jan 2026

Jennifer

Rhe process was a

6/10

Pleasant

09 Jan 2026

Windy

Everyone was great and being New Years and being a local to the area I was very disappointed to learn of the shuttle. All resorts advertised the fireworks and the shuttle was used as a marketing tool. We went to catch the shuttle we were unable to ride and nobody seemed to know anything. Very disappointed, that was one reason we chose this hotel.

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Tiffany

Need to clean and maybe replace the coffee pot in the room, but otherwise it was amazing!

10/10

Exceptional

02 Jan 2026

Elizabeth

The room was excellent, the amenities impressive, and the staff were exceptional.

Partner

10/10

Exceptional

30 Dec 2025

Ryan

Friendly staff

Leisure Family

8/10

Excellent

28 Dec 2025

Laura

Our room was clean and quiet; the bed was comfy. Only negative was the loud heating system.

Leisure Partner

4/10

Poor

27 Dec 2025

Mike and Bella

The door guy tried to overcharge us $87.95 in addition to the online bill I already paid $193. Kept arguing with me about it Super shady. Then on top of that they cancelled the breakfast meals which we had vouchers for which became worthless and only had fruit and bread to eat. Very overpriced for the low value here

Leisure Partner

10/10

Exceptional

26 Dec 2025

Anthony

Great friendly staffing

Leisure Family

10/10

Exceptional

25 Dec 2025

Anthony

Great! Friendly Staff

Leisure

8/10

Excellent

16 Dec 2025

Travis

Food was good, staff was super friendly, pool and hot tub perfect temp.

Leisure Partner

10/10

Exceptional

28 Nov 2025

Paul

Super dog friendly.

Business_and_leisure Pet

8/10

Excellent

14 Nov 2025

Glenn Tracy

Very nice place

Leisure Family

10/10

Exceptional

25 Oct 2025

Sharon

Very Nice, quiet and peaceful setting. Beautiful area.

Leisure

4/10

Poor

16 Oct 2025

Darin

the room was dirty, at check-out they did wave the resort fees and throw us some best western rewards points, but even at that, i feel we deserved a free night. i will never stay there again, no will i recommend it to anyone, when you find filth under the beds, in the furniture, under the dressers, in the closets etc, no excuse.and for being a premier resort and the price, not worth it.

Leisure Partner

8/10

Excellent

14 Oct 2025

Mary

First room we were assigned was musty and old. Asked to be put in a more modern room. Fan in bathroom didn’t work and toilet seat came apart. The room was spacious.

Leisure Partner

10/10

Exceptional

09 Oct 2025

Sally

Great room with a fireplace , spacious! No elevator for the 2nd floor. GPS took us to the golf course. We had to call the front desk to find out where we had to go.

Partner

8/10

Excellent

06 Oct 2025

Judith

Everything was great -- clean, beautiful woodsy grounds. My only complaint is that there was no remote for the tv in the room. It took about an hour for a staff person to come with a replacement, and then that one did not work. The staff offered a differrent room, which I took, a lovely upgrade. While I appreciate that, it also meant gathering up all my belongings and moving, Also it seems the venue was understaffed, with only one person attending to such matters . That being said, the person who helped me was very friendly, took my complaint seriously, and followed thru with the upgraded room.

Leisure Self

10/10

Exceptional

06 Oct 2025

Alice

The facility was excellent.

Leisure Partner

2/10

Poor

04 Oct 2025

VIKAS

Hotel was good but No breakfast was a bad experience. They just gave a credit of $8 for breakfast that is like peanuts for the amt you pay for stay.

They should have free breakfast like other hotels. It was not mentioned before otherwise i would have not stayed here

Self

10/10

Exceptional

02 Oct 2025

Jan

The only thing I would have wanted was the water to be a little hotter. As it was my husband had to heat water on the stove to make my tepid bath more comfortable. It was too late at night to call the service people cuz I’m sure they could have helped us out.

Leisure Family

8/10

Excellent

02 Oct 2025

christina a

The room itself was clean and comfortable. The property was not so nice on the exterior but didn't really affect our stay. There are limited options in prineville for stay and this is definitely the best option.

Business_and_leisure Family

6/10

Pleasant

23 Sep 2025

Ann

A state park motel that had some upgrades. Nice but average

Leisure Friends

8/10

Excellent

20 Sep 2025

Brad

One night at mt hood

Our room was clean and spacious, we did some laundry and had to hold the button to keep the dryer going. Needs work, already had some electrical tape across the button. Had to get towels from the desk to swim and was told to return them to the desk when done. That was a first.

Partner