Name: Holiday Inn Beijing Airport Zone
Address: No.35 Nanchen Rd, Nan Fa Xin, Shunyi District, Beijing, 101300, CN

10/10

Exceptional

28 Jul 2026

Lisa

Linda, Sean and Sabrina were very helpful. I had an issue with the transportation and they did everything to make my stay enjoyable. The entire staff were very nice and accommodating. Had a great time time and wanted to personally thank Linda for taking care of the issue and making our vacation a memorable one. The food was amazing and the cleanliness of the property was impressive. The ladies who cleaned the room did an excelled Jon and everyone I called for something they came with a smile. Thank you to everyone who made our trip a success ❤️❤️

10/10

Exceptional

23 May 2026

Debra

The dining room staff were especially helpful.

Self

10/10

Exceptional

19 May 2026

Debra

The staff were helpful. The food was delicious. The gym was well appointed. The room was very clean and comfortable. The bed was heavenly.

Self

10/10

Exceptional

22 Apr 2026

Jia

Nice breakfast and staffs

6/10

Pleasant

02 Apr 2026

NANCY

We appreciated the airport shuttle; however, the driver who picked us up from the airport helped us with the luggage while the driver who took us to the airport this morning did not make any effort to handle our luggage. I had to do it because my husband has a bad back (and I’m 73 years old)! The breakfast was very good. Not a single English Channel in the television which was a problem. The faucet in the bathroom had a sign saying don’t drink the water without boiling it first so we used bottled water to brush our teeth.

Partner

10/10

Exceptional

14 Jan 2026

Leonid

Very good, thank you so much for airport transfer

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Lisa

Clean and spacious room. Would definitely stay here again.

Leisure

6/10

Pleasant

19 Sep 2025

Jim

Hotel seemed empty.

Leisure Friends

8/10

Excellent

02 Sep 2025

Louise

Booked this hotel on the understanding that it provides airport shuttle service. Only found out at check in that the shuttle bus is not 24-hour service, which was no use to me. Had to spend extra money on taxi fares. There aren’t much going on around the hotel. We walked approximately 2 kilometres and found a couple of eating places. Otherwise it is a clean and comfortable hotel. Suitable for stopover stays.

10/10

Exceptional

26 Nov 2024

doris

The service in the hotel is 5 star from breakfast to airport shuttle, from front desk flxibility to room service. The staffs there are all wonderful. I would recommend this hotel for sure.

Leisure Family

10/10

Exceptional

31 Oct 2024

Donald

There is a small store and a good restaurant inside. You will need to take a taxi to the nearest restaurant or shopping. If you want to use the free shuttle to the airport you need to call the motel and arrange it 24 hours in advance.

Leisure Friends

2/10

Poor

20 Jun 2024

paul

Limited transport to airport. Wasted my time waiting for their shuttle that never came.

Leisure

10/10

Exceptional

14 Jun 2024

Jiyang

wonderful stay, incredible friendly staff, very convenient transportation to airport.

Leisure Family

10/10

Exceptional

14 Apr 2024

Ed

Shuttle, restaurant on site, attentive staff, clean large rooms

Leisure Partner

10/10

Exceptional

23 Feb 2024

??

friendly

10/10

Exceptional

16 Nov 2023

xiaolei

It is a great hotel in terms condition and service. However, it is in a relative isolated location. Good for overnight stay before flying out or late arrival.

Leisure Self

8/10

Excellent

02 Nov 2023

Verified traveler

The staffs are excellent

10/10

Exceptional

19 Oct 2023

Tim

Very pleasant and polite employees

Business Self

4/10

Poor

07 Oct 2023

T

30 min from airport. Room was decent. A bit old but big enough and looked good when we walked in. Used this as a layover hotel and being a \"4 star\" hotel one would assume the aircon would work. We enjoyed a room temp of 27 degrees and were offered an extra fan. Thankfully we were so tired we got some sleep anyway. Staff were nice and room was decent for price but aircon was horrendous.

Leisure Partner

4/10

Poor

20 May 2023

Kelvin

Air conditioning is not working properly, the room temperature is too high as 27 C

Business_and_leisure

6/10

Pleasant

26 Feb 2023

Pierre

Close to airport. Not as good as expected

Business Self

10/10

Exceptional

11 Dec 2019

Verified traveler

good staff and clean rooms. Good location and near subway.

Leisure Self

10/10

Exceptional

12 Nov 2019

Verified traveler

Employees all had great service-minded and friendly attitudes. The premises were very clean and comfortable. I would stay again without a doubt.

Business_and_leisure Self

4/10

Poor

05 Nov 2019

Verified traveler

The hotel rooms where ovens no AC and staff didn’t help

Business Self

6/10

Pleasant

12 Oct 2019

Verified traveler

Was not pleased that the hotel shuttle was not available as advertised. Otherwise, the facilities were good.

Leisure Partner

2/10

Poor

26 Sep 2019

Luis

Bad

Friends_and_family Friends

8/10

Excellent

26 Aug 2019

Verified traveler

Good location. Close to the airport. Friendly staff. Clean room but need some update.
Restaurant's food must be improved on quality and quantity per serving.

Business Self

4/10

Poor

26 Aug 2019

Traveler

Service was not as good as I expected. The information desk personnel tried to help me by calling the hotel for a shuttle ride and it took a while to get in touch with someone at the hotel. I waited more than an hour for the shuttle and arrived at the hotel very late. I was already very tired. I picked this particular hotel because my family had a good stay there a few years ago but it looks like their service got bad.

Business Self

8/10

Excellent

03 Jul 2019

PATRICK

Big rooms, clean, very helpful staff. Only wish i were Downton Beijing

Leisure Self

8/10

Excellent

06 May 2019

Verified traveler

The room is clean, and the staffs are polite. But it is far from the airport. It took the hotel shuttle 50 minutes to get to the terminal 2 on a weekend

Friends_and_family Family

6/10

Pleasant

04 May 2019

Verified traveler

Found trash underneath the bed with food still in containers looks like it was sitting there for awhile because there was mold building on the food, totally disgusting.

Leisure Self

10/10

Exceptional

01 May 2019

Verified traveler

The staff was kind and willing to help, and the room was clean enough. They also provided airport shuttle. I just stayed one night because of my overnight flight connection and had a very good night at this hotel.

Friends_and_family Family

6/10

Pleasant

25 Apr 2019

Verified traveler

The property was quite a way from the airport so very misleading when you see airport Zone

Business Self

6/10

Pleasant

23 Apr 2019

Verified traveler

No lights in the halls. Could not read room numbers.

Business Self

6/10

Pleasant

19 Apr 2019

Kim Ho

Surprisingly, the hot water supply was not good. When I was having a shower, the hot water turned warm (sometimes cold) and then back to hot and then warm again. The supply was not stable.

10/10

Exceptional

06 Apr 2019

huy

Very nice staffs. I love my experience there .
I will come back and stay in the same place .

Business Family

8/10

Excellent

28 Mar 2019

Gregg

Typical Holiday Inn

Overall it's a Holiday Inn. You'll get about what you'd expect. Beware of only very sporadic free shuttle service to the airport. They did, however, cover my taxi fair, after I refused their suggestion of waiting at the airport 3.5 HOURS for shuttle pickup. Not much in the local area, but also only a 5 minute walk from a subway station.

10/10

Exceptional

28 Mar 2019

Verified traveler

nice service. Nice room. Nice location. Clean and spacious

Business Partner

8/10

Excellent

27 Mar 2019

Cameron

So, so, but good for English only speakers

We stayed at the Holiday Inn during an overnight layover in Beijing. We weren't there for very long, so my perspective is limited. First things, the shuttle from the airport was free and perfectly on time. We waited where they told me to be and they picked us up exactly on time. It was very easy and efficient. Check-in was also very easy. The lady working the desk had good English and was very friendly. It was very quick and easy. I was traveling with friends and we had 3 rooms. The beds were normal Chinese hard beds. I've stayed in several Holiday Inns around the country and normally they have very nice soft beds...not this one. One of our rooms was very cold and never warmed up more than 17 degrees Celsius. One of our rooms was very hot and never cooled below 28 degrees Celsius. The last room was comfortable. The breakfast buffet was quite large and had plenty of Chinese and Western options including waffles and an omelet bar.

Overall, it was fine. I felt like I paid more for a bigger Western chain and got the same quality as a mediocre Chinese hotel. But if you only speak English, you'll be glad you stayed here.

Partner

10/10

Exceptional

19 Mar 2019

Verified traveler

Cthis property is 30-40 minutes from domestic terminal The Expedia map is deceiving. Check in, Jessica was very helpful and patience. Room nice Please become smoke-free property, smell is in ventilation and already enough pollution in Beijing,

Leisure Friends

10/10

Exceptional

16 Mar 2019

Verified traveler

Staff qebt above and beyond to help us out. The room was way better than the pictures. The room had complimentary waters and ab abundance of toiletries. And the breakfast was an all you can eat buffet, probably my favorite part everything was fresh and tasted amazing. This hotel also offers free transportation to & from the airport!

Leisure Partner

8/10

Excellent

09 Mar 2019

Verified traveler

shuttle bus is good

8/10

Excellent

01 Mar 2019

Paul

Comfortable but dated hotel

The rooms are clean and they have different firmness of pillows which I like. The breakfast buffet is adequate. For most of my stay half the satellite channels didn't work. Free internet was good. For an international hotel they need more staff competent in English.

10/10

Exceptional

07 Jan 2019

Verified traveler

Very professionla and friendly staff. The room is clean. The beakfast is great. This hotel is the very rare one where I can not smell odour. The hotel is close to the airport but I did not hear any noice caused by flying plane.

Business Self

10/10

Exceptional

20 Dec 2018

Verified traveler

very new hotel and good conditions. Very clean too. The bed as all hotel beds in China are harder than mattresses in the Western context, which is because the majority of customers are from mainland China and prefer harder beds. It is actually very comfortable once you get used to it and good for your spine. :)

10/10

Exceptional

16 Dec 2018

H

very good deal with friendly staff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

8/10

Excellent

12 Dec 2018

Verified traveler

Great hotel, clean fairly close to the airport. Shuttle bus service needs improvement stops at 10 am and restarts at 1830pm. Night shift shuttle driver is not for the faint of heart very aggressive driving and not helpful or curteous to passengers.

Business Self

2/10

Poor

10 Dec 2018

Verified traveler

This hotel actually far from airport and takes about 20 minutes. The bathroom has smell.

8/10

Excellent

06 Dec 2018

Verified traveler

Not so close to Terminal time wise

limited food options at hotel and nothing outside the hotel. Took 30mins bu shittle to terminal

10/10

Exceptional

24 Nov 2018

Verified traveler

Very comfortable

We arrived here on American Thanksgiving Day. There was a plate of fruit in our room with a personal note addressed to us. Also excellent shuttle service from the airport. Most of the staff spoke English. The breakfast buffet was great. The room was very nice. Good value for the price. This was our third trip to China so we understand a little better how to do and what to expect. We would definitely stay here again.

10/10

Exceptional

21 Nov 2018

Verified traveler

Well worth the money

Was well worth the money.

Family

4/10

Poor

06 Nov 2018

Jeffrey

No regular shuuttle to pick your up even you ask for. One day before, call them about the shuttle and postive answer ans mo attached condition, however, I was told no pickups uless 24 hours appointment.

4/10

Poor

01 Nov 2018

Alexander

Way. Too. Hot.

Overall ok hotel, but temperature control was completely unacceptable. It was so hot I did not sleep more than 1h - window only opened a crack and was no help - ac unit was set to 16 degrees but obviously the main cool air has been shut off for the coming winter -

Friends

10/10

Exceptional

29 Oct 2018

Albert

Very good overnight stay near the airport

We made a last-minute booking because our next-day flight got moved earlier. The hotel is near the airport and obviously isn't close to the city. But it was very clean, modern looking, and spacious. I thought the breakfast spread was amazing for its sheer size - fresh omelet and Chinese pancakes and noodles made to order, plenty of Chinese and Western hot dishes, pastries, fresh fruits, as well as other kinds like cereal, congee, dim sum dishes, etc. There is a free airport shuttle service, though it is not very frequent (every 1 or 2 hours) and need to be reserved ahead of time. But still, for an overnight stay near the airport, this is very pleasant and comfortable.

Partner

8/10

Excellent

29 Oct 2018

Verified traveler

A little farther from the airport (T3) than I wanted. Took 30 min by cab or shuttle. Shuttle times quite restricted.

2/10

Poor

09 Oct 2018

Verified traveler

The rooms were very hot and the air conditioning was turned off. The beds were hard. The front desk staff did not want to help. The restaurant was very limited and there were no other restaurants hereby

10/10

Exceptional

27 Sep 2018

Verified traveler

15 min taxi from airport. Nice place if you have a connection flight

2/10

Poor

08 Sep 2018

Uno

Run down property

Everything is old, worn and cheap. I guess you get what you pay. Needs renovation and upgrades. Shuttles to airport only till 10:30am.

8/10

Excellent

04 Aug 2018

Verified traveler

Hotel is old but ok stay

This Holiday Inn is kind of old. Staffs are very help. and breakfast is good.

6/10

Pleasant

07 Jul 2018

Joseph

Stay for connection flight

No choice for eating out and sightseeing. The location is far beyond to commute to local area on Beijing.

It is not a good choice for connecting people and the community.

It also cost more for commute to airport.

6/10

Pleasant

23 Jun 2018

VP

Shower trap was blocked, notified Hotel reception but nothing was done about it. Rust marks are visible, towels didn’t feel fresh. Staff can be more friendlier.

4/10

Poor

10 Jun 2018

Sean

Our original reservations for two rooms could not be found through a third party website, so I booked again through Expedia when we got there because they were asking high prices at the desk. Holiday inn staff charged cny800 deposit because they couldn't see the Expedia reservation either. They said it would be refunded the next day. Now its a day later and I see that charge of $125 USD plus an additional $66 USD that I didn't even approve! What a hassle to deal with when I finally get home tomorrow with jet lag. We also hoped for softer beds but they were the typical firm Chinese mattresses. All else about the hotel was good and clean, including free airport shuttle. Oddly all the other small Chinese hotels booked on Expedia went smoothly, yet the big Holiday inn chain couldn't get it right on the payment.

10/10

Exceptional

02 Jun 2018

Verified traveler

Not super close,but convenient to Beijing Airport

Nice room and breakfast

Family

10/10

Exceptional

31 May 2018

An

It is the Holiday Quality: consistent and excellent.

Only comment is that the hotel should put it's Chinese name on the website, so the taxi driver and bus or shuttle station guide knows which hotel is.

8/10

Excellent

29 Apr 2018

Amanda

Holiday inn near airport

You can never go wrong with a holiday inn. The bath towels and robe were particularly fluffy. If you have an overnight wait would definitely recommend. If staying in Beijing for a few days, this hotel might be a little out of the way for sightseeing in the city Center.

8/10

Excellent

24 Apr 2018

Joe

Nice hotel but isolated

It’s a nice hotel but it’s isolated and difficult to find. Not much around the hotel at all. And it’s difficult to find. Call the hotel and have the driver talk to the staff. Hotel contained a small convience store, bar/coffee shop and Chinese restaurant. Didn’t see any restaurants nearby. Buffet breakfast was ok, mostly Chinese dishes but plenty of choices.

8/10

Excellent

10 Apr 2018

Verified traveler

New Hotel, the weather was cold when I stayed and they had no heating on so reception area was cold. Couldn't get the aircon in the room to heat up. Other than that it was good.

6/10

Pleasant

15 Jan 2018

Veronica

not great...

The hotel was noisy and there were people smoking in the non smoking floor. Staff were helpful but the hotel rooms are run down and needs a repair. The shuttle bus pick up at the airport does not really work as it doesn’t have a designated area and parks where is can so it was impossible to find. Shuttle bus back the the airport was a good service although only goes every 2 hrs.

8/10

Excellent

08 Dec 2017

Batbayar

Good

It was overall okey. A little bit language barrier at the desk.

Family

4/10

Poor

22 Nov 2017

Verified traveler

Find another hotel if are English speaking

Most of the staff here barely speak or understand English. The TV in the room has no other options (ie Netflix, On Demand, etc) other than Chinese language channels. The beds are very comfortable. The breakfast was very good but closes promptly at 9:30am. The surrounding area is rough & dirty. The AC wouldn't work right even after a maintenance woman came in to fix it. Had to open the window for some air otherwise the heat would come on.

Family

6/10

Pleasant

18 Nov 2017

Akona

Better

It was good though it was a challenge in communication that one was not easy at all..breakfast good

10/10

Exceptional

01 Oct 2017

Frank

New, clean, nice Holiday Inn in Beijing, China

Very new and nice hotel to stay if you judge it from the standards of Holiday Inn in a country other than USA. Very friendly staff whose English is not their first, native language. Our luggage and bags were sent right to the door of our room on the 9th floor but, when we wanted to give tips as a way of Thank You, the staff member did not accept the tips and told us this is nothing but part of their job. When we came to dinner on the 2nd floor the same night we arrived, we made our order instantly and were treated with most delicious, authentic Chinese food for four people of us! It is not exaggerating to say that nowhere in the USA can you find a Chinese restaurant that could offer more delicious and authentic Chinese food than this Holiday Inn restaurant.

4/10

Poor

10 Sep 2017

yossef

Not a safety hotel

Hence check in I received a key to a room that was occupied! and when trying to enter a naked man was sitting in the room. What a shocking experience

That mean anyone can also enter my room by given my room key...

Reports to the reception manager

4/10

Poor

04 Sep 2017

Verified traveler

Far from the airport

整体都需要改善，服务人员显然是没受到太多培训就上岗，业务不熟练，前台只有一个女孩子看起来熟练些，态度却不十分友善！房间还可以，卫生间太差，很旧不干净，下水道不畅通，洗了澡以后积水严重已经漫过脚面，非常恶心，出来后还要再洗一遍脚！如果以上条件没有改变的话，自己不会再用，也不会推荐给任何人！

2/10

Poor

24 Aug 2017

hannah

Horrible stay. Keep away!

Worst location. There's NOTHING nearby. Nor there is anything at the hotel. I can't even begin to describe my horror at the hotel, including food poisoning from their restaurant. I've never been so sick!
I feel like I was misguided by Expedia and am very disappointed.
The only thing good about the hotel was the manager who tried hard to make things right but couldn't make the horrible stay any better.