Hyatt Regency Wuhan Optics Valley

China , Wuhan - Hubei
Wuhan, 1077 Luoyu Road, Hongshan District
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50 reviews shown

10/10

Exceptional

18 Dec 2024

Qihang

Very good

Business_and_leisure Self

10/10

Exceptional

17 Oct 2023

Pang-Che

Very nice place, would come again

Business Self

10/10

Exceptional

01 Nov 2021

Jeremy

Always a good a comfortable stay with good service and food.

Business

8/10

Excellent

13 Jul 2021

jeremy

Hotel is always good however Hotels.com

Business

10/10

Exceptional

24 Apr 2021

Andreas

By far the best hotel in this area of Wuhan

Business

10/10

Exceptional

09 Nov 2019

Verified traveler

Very nice and modern hotel

Business

8/10

Excellent

08 Nov 2019

Wyn

seems to be slipping

I’ve stayed here a few times. It’s slipped a bit. Got a hard sell for an upgrade when I checked in tired and jetlagged. Eventually took the upgrade and still charged me for the ‘free extras’ such as laundry. Upgrade room looked worse than the normal rooms I previously had.
Breakfast was good no orange juice and jams were like watery fluid. Not big things but shows lack of quality control

Business

10/10

Exceptional

07 Nov 2019

Jeremy

Friendly and comfortable stay

A good solid hotel with friendly staff that are always engaging and try there utmost. Tried many other hotels in Wuhan and to date this tops all of them.

Business

10/10

Exceptional

01 Nov 2019

Martin

Nice hotel in Wuhan

Nice hotel with great breakfast.

Business

10/10

Exceptional

26 Oct 2019

Kimberly

Great service, English speaking staff

The service here is impeccable. \"Star\" at the front desk was so helpful negotiating with a taxi driver and helping me exchange USD for RMB. A very high class hotel with the best staff. I would gladly stay here again!

Business Self

10/10

Exceptional

26 Oct 2019

Shawn

Great choice in Wuhan

Very nice hotel. Would stay again.

Business

10/10

Exceptional

10 Sep 2019

Ken

Staff and decor was excellent. Only thing was the first room had a strong smell of cigarettes even though it was a non smoking room.. Staff was quick to switch rooms for me.. Would definitely stay again.

Business Self

10/10

Exceptional

07 Sep 2019

Verified traveler

Very very confortable.
The staff is so gentle.
The room is clean and confortable.

Business Self

10/10

Exceptional

24 Jun 2019

Vidyaprakash

Hyatt stay amazing

Hyatt has wonderful facilities with grand breakfast selections, hospitable staff and nearby shopping places. Metro is right outside the hotel for easy commute.

6/10

Pleasant

28 Apr 2019

Traveler

The hotel is very modern and the personnel is VERY friendly and helpful. The rooms are VERY clean and very well maintained. The hotel is located near a subway station, making almost any point in the city accessible. Few points causing discomfort:
1.The handwashing sinks at the bathroom are very shallow and completely flat. Washing hands causes spatter in all directions.
2.Water never drains out from the flat sinks and, soon, the sinks get really ugly to touch. The personal thoroughly removes this residue every day but a concave sink would be better.
3.The closet for clothing is located INSIDE the bathroom. Standing water in the sink makes the clothing damp. In rainy days it is felt sufficiently to cause discomfort.
4.The biggest problem is that the internet in the hotel is as good as none. Their provider blocks the sites randomly including most commercial sites and even educational institutions outside China, including their email servers. This problem may be specific to foreigners but the problem is serious for any business traveler.

Business

6/10

Pleasant

27 Mar 2019

Yuk Har Wendy

A little disappointed, last time was better. This is the second time

6/10

Pleasant

16 Dec 2018

Verified traveler

The buffet breakfast is not various and delicious enough in spit of high price.

Business Friends

8/10

Excellent

24 Jun 2018

Verified traveler

Awful restaurant service

The restaurant staff were among the worst customer service I've experienced.
The manager kept PUSHING me to buy their club membership for diner vouchers and discounts.
They had a seafood buffet night, so I asked for a 'finger bowl', they replied \"We don't have this?\" I asked, 'Could you not put some lemon in a bowl of water...?\"

We don't do this.. she replied!

Throughout the evening, it wasn't busy... finished plates weren't being collected.
The hotel stay was pleasant... but ruined by the dinner.

8/10

Excellent

11 Apr 2018

Verified traveler

Overall, the stay was good. Great breakfast, the room was slightly \"worn\". Water in the shower drained kind of too slow, I thought I would fold the room.
The major inconvenience for me was during the check-in: The front desk attendant could not locate my reservation right away and took them a long time to reach Hotels.com to confirm the reservation and the fact that I completely paid for it. Overall, the check in took more than one hour. Not sure which side - Hyatt or Hotels.com - was at fault.

10/10

Exceptional

23 Nov 2017

Verified traveler

Great hotel, with contemporary feel at a reasonable price.

10/10

Exceptional

29 Sep 2017

Xiaolei

very new hotel with good facility! everything was perfect except the construction going-on outside.

10/10

Exceptional

17 Sep 2017

Charlie

Best surprise hotel of the year!

Wuhan is undergoing a massive infrastructure build out, so I was expecting a fairly nice hotel but stuck in a mess of dust and traffic. While the outside on the street is just so, the inside of this Hyatt is immaculate!! The staff is super nice, super down to earth, and with fluent enough English to get by. I would rank it ahead of many other Hyatt properties in Asia, and that's not easy to do :-)

8/10

Excellent

01 Feb 2017

Sunny

nice comfortable hotel, staff could be better

the location is a bit far from the downtown area and although there is a lot of construction around the hotel itself is very quiet and comfortable. good place to sleep nice bed with simple modern decoration with a Chinese touch. the lighting is a bit dark. the service was not that good i stayed two nights and asked for late checkout but both days they called and said i had to leave early then i would go downstairs and they said it was fine. the first night i paid extra to upgrade to an executive room with breakfast and in the room its written the breakfast is available until 11 but i went at 9:50 and it was all shut down. lucky the executive lounge staff on the 27th floor were very nice and found me some food. The executive lounge was excellent but the reception seems more friendly with foreigners than with Chinese guest, i got a much nicer and friendlier response than my Chinese wife and they were a a little unorganized.

10/10

Exceptional

12 Jun 2016

Verified traveler

Very nice hotel in Shanghai

This is one of the nicest hotels I've ever seen in China. It was very affordable, and the amenities were very nice. My only complaint is that the sheets kind of smelled like dirty water, but it wasn't terrible. I would just recommend that they start using more detergent or fabric freshener to cover up the dirty Shanghai water that they have to use to wash the linens. I would definitely recommend staying here. It was a very nice and comfortable hotel.

10/10

Exceptional

05 Apr 2016

Frank

A paradise in Wuhan Optics Valley

This hotel is one of the finest I've stayed at in China, and even the world. Much better than all the others I've stayed at in Wuhan. Hotel is very well constructed, and the staff are super helpful. Breakfast is wonderful.
The area is currently under construction, so the outside is not pretty - but zero of that noise comes inside - so no matter.

10/10

Exceptional

05 Mar 2016

manish

Soothing experience!

Comfortable, very helpful staff, esp tony and Alexander, good Italian restaurant 'Damiano' and very close to HUST where my son studies!

Family

10/10

Exceptional

07 Jul 2015

Verified traveler

Friendly staff, unique interior design of hotel environment, nice and clean room, great breakfast

10/10

Exceptional

03 Apr 2015

Shirley

The Best

Outstanding Hotel!!. One of the best I stayed in China, excellent service . I was surprised with the free minbar offer:)

Partner

10/10

Exceptional

08 Mar 2015

Betty

You have to stay here!

This is by far my favorite hotel in China (I have stayed at near 100 hotels throughout China). If you are in Wuhan, you have to give Puli a try. It is an oasis in the middle of a busy and often smoggy city. Superb Chinese restaurant and its Italian restaurant is sure to impress (a bit pricy). Breakfast buffet is a must. only problem is the major construction out front... but again, constructions are everywhere in Wuhan anyway.

10/10

Exceptional

30 Nov 2014

Timothy

Perfect hotel experience

Superb hotel. Fascinating architecture and interior design. Excellent breakfast and drinks. One of the best hotels in China.

10/10

Exceptional

22 Nov 2014

Cedar

Unbelievably good, a happy surprise.

I can't quite believe it myself, but this is the best hotel I've ever stayed at. Never expected it from a hotel in Wuhan, China. I can't pick out the service, facilities/rooms or food as the high point. They were all unbelievable. The only demerit is that the location doesn't seem particularly great.

10/10

Exceptional

01 Nov 2014

raider

One if the best in Wuhan

Very helpful staff. Friendly.
They take an extra mile for your comfort.

10/10

Exceptional

29 Oct 2014

stephen

Fantastic

This is the best new hotel in China.

10/10

Exceptional

29 Sep 2014

Tomas

Fantastic hotel experience. Unfotunately the immediate surrounding neighborhood does not offer much to see and do.

10/10

Exceptional

07 Sep 2014

afra nhanhanga

My first room the King was well above standard but in the delux they were forgetting to put bathing soap and cleaning the bathtub. My stay l won't forget it in my life and l am even planning to come back with my family for holiday. The front office the restaurants, the spar were full of people willing to make us happy. It's one in a million. The Chinese l salute you.

10/10

Exceptional

21 Jul 2014

Verified traveler

Style and Substance

I was in and around China for a 2 week stay and this must be one of the best new hotels I have stayed on this trip. Even though I checked in quite late, they were still able to do clean my suit within 2 hours for my meeting the next day. The lobby is a great stylish place to hang out. The rooms are very comfortable and again not only stylish, but extremely well thought out. All room facilities were fitted out with the latest technology and being on the higher floors I got a great view go Wuhan. The Chinese restaurant is again one of the best I've tasted, although the restaurant on the ground floor for lunch was a little disappointing. Gym was very impressive. All in all although i only stayed one night, it was one of the best stays ever. Side note: Staff were amazing and super helpful, from check in to check out.

10/10

Exceptional

24 Jun 2014

David

Great staff

This hotel was highly recommended by other reviews and it was no disappointment. It is pretty new and is very interesting in design and layout. The staff are exceptionally well trained and polite and they are helpful in every way. The room I stayed in was large and very comfortable,. The minibar was complimentary and internet had a good signal. Everything you could need was in the room including desk equipment etc. The one exception was the lack of an iron, but that was delivered in a flash by staff when requested. Breakfast was great. The only down was the Italian restaurant where staff seemed a little gruff. I couldn't find anything interesting within walking distance..

10/10

Exceptional

21 May 2014

Philip

Best hotel in Wuhan

Unless there is a Ritz Carlton around the corner that I didn't notice (and I'm fairly certain there isn't), this must be the best hotel in Wuhan. Beautifully and impressively decorated, with some very nice touches; all facilities (including breakfast) were either very good or excellent; and the staff were literally falling over themselves to be helpful. It's a fairly sizable hotel, but the attentiveness and friendliness of the staff make it feel much more personal. If it fits your budget requirements, this is where you should stay in Wuhan.

10/10

Exceptional

11 May 2014

Matt

One of the best

Seriously, one of the best hotels I have EVER stayed in. Awesome staff, delicious food, warm and interesting decorations. Much nicer than what it looks like in the pictures.

10/10

Exceptional

29 Apr 2014

Quiet, comfortable and have maximum privacy.

I stayed at the 17th floor but I could not go up to the 18th floor by the lift to find by husband, who had gone to the 18th floor by mistake, even I used the key card. He also could not go down for one floor using the lift.
Another thing was that we had spent more than 15 mins to check out, even there was nothing to settle.

10/10

Exceptional

07 Dec 2025

Bruno

excellent

10/10

Exceptional

07 May 2025

Hiroyuki

部屋が綺麗で管理されたホテルでした、出張に最適。

Business Partner

8/10

Excellent

11 Jan 2025

Jin

房间光线有点暗

Leisure

10/10

Exceptional

12 Sep 2024

Keiji

外観は少し古いが　内装は素晴らしい　　　　　郊外にあるがタクシーも簡単に呼んでくれて　又地下鉄も近いので以外と便利
値段も手頃で次回も使いたい

Business_and_leisure Family

10/10

Exceptional

01 Feb 2024

Joerg

Hotel auf hohem internationalen Niveau. Sehr gutes Preis/Leistungsverhältnis.

Business

10/10

Exceptional

05 Jan 2024

Yang

性价比超高的5星享受

房间、环境、自助餐，性价比超高，孩子们度过了开心的新年

Friends_and_family Family

10/10

Exceptional

08 May 2023

mingyan

非常雅致安静的氛围。在学校旁边，很方便。

Leisure Friends

10/10

Exceptional

01 Mar 2023

weijia

环境非常好，服务热情

Friends_and_family Family

10/10

Exceptional

29 Jun 2022

Chenguang

Service is excellent, very responsible for Client’s urgent need. Thanks a lot for hotel arranging one staff to escort my luggage to next fairmont hotel, 40 min away while I had to visit downtown area.

Business_and_leisure Family

10/10

Exceptional

10 Jan 2022

Albert

這次主要是商旅住宿，飯店人員服務周到。客房清潔可以。

Business