Four Points By Sheraton Makassar

Indonesia , Makassar
SOUTH SULAWESI, Jl Andi Djemma No.130, 130
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20 reviews shown

10/10

Exceptional

18 Dec 2025

Max

Nice room nice staff
Nice gym

Business Partner

8/10

Excellent

14 Mar 2025

Curtis

Staff service was very good
From checkin to check out

4/10

Poor

05 Jul 2023

Nathan

Property is very dated and damaged. (Carpets are stained, furniture is ripped, etc.) The ceilings also showed significant water damage and the shower was rusted. It’s very difficult to walk anywhere from the hotel. All that said, the staff were very friendly and helpful.

Business Self

2/10

Poor

22 Dec 2019

Khan

They were not cleaning the bed sheet well they weren’t putting much time on it not happy with service

Business Friends

8/10

Excellent

22 Nov 2019

Verified traveler

the hotel is very comfortable and spacious. lots of entertainment in this hotel thank you

Friends_and_family Friends

10/10

Exceptional

04 Oct 2019

Verified traveler

Great room would love to stay there again on my next trip

Friends_and_family Family

6/10

Pleasant

28 Jun 2018

Raid

Dark Dirty room and bad view.

The room was dirty, view of the room was bad but maybe that what you got if book deluxe room. In addition, the room so dark, need more lamp in the room. Fridge was empty. When book through hotels.com its said i get free breakfast for 3, in fact i only get 2. Hotel reception said its hotels.com mistakes.
Thank god the staff was friendly but cant really help me with the breakfast problem.

Family

8/10

Excellent

08 Jun 2018

Verified traveler

Great hotel but could still use some Western training. We booked a top suite. They offer a kitchenette with not even soap or tissues if you eat inside. Had to ask for extras like toilet paper and a bowl a few times. Also got a message they had adaptors and microwave for use. Every time we asked for items on the list it was not available. Then don’t offer it on the list or buy more to have when suite guests book. I really felt like there was not extra treatment for maximum room like normal hotels do.
Staff was sweet.
Music is dining room was so loud we took the farthest tabke away and we never went back. It was horrible. Turn it way down it’s not a night club.
Over all it was nice but staff could use more training and please lower music or get new singers.

8/10

Excellent

30 May 2018

Darius

AC is not cold

The room is big enough so I am happy with the size. The only thing that I don't like is the AC is not cold enough even though I have set it to the lowest. Other than that I am quite happy

10/10

Exceptional

02 Feb 2018

ebbie

Lovely clean hotel, big room & staff very helpful

We stay only for three days and the staff really helpful, Karen in front desk really help us and make our time so nice . Food really nice , yuda, I think one of the chef , really nice young man. Our family really enjoyed staying there 😃

8/10

Excellent

02 Feb 2018

Mohd

Comfy Awesome Stay

It was an amazing stay with this five star hotel. Price is reasonable, staff are very friendly. Breakfast choices was awesome. Overall great stay.

Family

10/10

Exceptional

28 Jan 2018

Saier

Great service, clean, food is good, just noisy because of the temple new around.

8/10

Excellent

09 Nov 2017

Verified traveler

Nice hotel overall

Nive hotel overall. room and bed is spacious. Went here for business trip, close to meeting location.

6/10

Pleasant

19 Oct 2016

Choonwei

Low water pressure!

I was on business trip stay at this hotel for 5 nights, this is a new building. But the water pressure in the bathroom is very low. I hate spending long time taking bath, you need to take 5 min to wet your body & 10 min to just flush your hair shampoo. the management had asked the maintenance team to check but I was told that was good water pressure! I can't get the room change as the hotel was full house.I was told by my friends who was staying at different floor, they have the same problems. It was very disappointed experience service by Sheraton.

10/10

Exceptional

25 Sep 2016

Steve

Excellent Hotel

Excellent food, but few customers in the restrurants.

8/10

Excellent

16 Aug 2016

Verified traveler

Great hotel

We stayed for three nights and really enjoyed our stay. The hotel pool gives a beautiful view out to the sunset in the evening. It's very comfortable though the drinks and facilities are over-priced (costs more for a large bottle of beer Bintang than it would for a large draft in London or Boston). But this is an unfortunate aspect of many hotels and not just this one.
We got a free ride to Losari beach with a very pleasant driver and everyone was very kind and helpful.

Family

6/10

Pleasant

10 Aug 2016

Verified traveler

Good hotel but needs more improvement.

The hotel is pretty new and clean but lack of maintenance. I noticed loose sockets in my room.

Didn't get hot water at all for the first day, told the front desk about this and they checked it immediately, prompt response.

10/10

Exceptional

31 Jul 2016

Sundip

Best hotel in boring Makassar

Nice hotel. Brand new and very comfortable. A non smoking hotel so the rooms don't stink like other Indonesian hotels.

Nice pool although staff look like to stare while you swim lol

Much recommended and the best in Makassar now.

Family

8/10

Excellent

05 Jun 2016

Verified traveler

Clean business hotel.

Conventional business hotel. Restaurant staff very nice, especially Karen who helped me find the gym when I was lost.

10/10

Exceptional

10 May 2016

Aan

Luxury Place & Great Service

Everything was great, the hotel is new, the location is in the central of shopping and spa (Martha Tilaar Spa, Somba Opu Handycraft, Panakukang Mall) around $3 fare to reach all those places using taxi. The room is spacious, and what i love the most is very fine selection & comfortable bed, pillows and blanket

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