Name: Best Western Royal Buriram Hotel
Address: 332 / 22-23 Jira Road Tambon Nai Muang, Buriram, TH

10/10

Exceptional

16 Mar 2025

Peter

Very happy staff

Leisure Partner

8/10

Excellent

11 Nov 2024

Gene

A nice clean hotel, but the area isn’t great for tourists

Leisure Family

8/10

Excellent

20 Apr 2024

Michael

I stay at this hotel often.
Bed is comfortably and I like the pool.

Leisure Self

10/10

Exceptional

19 Feb 2024

Keith

The hotel is off from the main road and so quiet and relaxing, cannot fault it. Not far from town , walking !!!

Partner

8/10

Excellent

24 Jan 2024

Janna

Best Western Buriram is a clean, basic amenities property. It served its purpose well for a one night stay prior to air travel. The staff were all very helpful and friendly!! The neighborhood is a little tricky to navigate if you’re not familiar with the area, but we felt safe regardless.

Leisure Partner

8/10

Excellent

26 Oct 2022

Kevin

Breakfast was really good. Staff was very polite and helpful. Mini split did not work well and dripped water

Leisure Self

6/10

Pleasant

20 Mar 2020

Verified traveler

My room internet and phone did not work. I had to change room. The 2nd room internet didn't work either. The had to change the router. However overall experience is good. Staff is really friendly.

Business Self

10/10

Exceptional

02 Jan 2020

Verified traveler

The selection of food for your breakfast was excellent, plenty of choice and very tasty.

Friends_and_family Partner

8/10

Excellent

29 Jul 2019

David

Good clean hotel nice pool a d friendly staff

Friends

8/10

Excellent

25 Jun 2019

ALAN

I've stayed here twice in 2 years .
Wifi is very poor to non existent.
TV choices were very poor for english speaking shows ,,,1 Channel .

8/10

Excellent

26 Feb 2019

Shane

Airline pickup

I got this hotel because of the airline pickup. The hotel is nice. Great restaurant and overall service. The only complaint I have is about the air conditioner being noisy and not working well. I wasn’t there long enough to complain about it.

8/10

Excellent

07 Feb 2019

Verified traveler

Breakfast is good. There are so many items for choosing.
The swimming pool is clean but it's too opened-swimming pool for one to swim.

8/10

Excellent

06 Jan 2019

Ken

Nicely renovated. Old towels. No smoking room smelled like an ashtray.

Friends

8/10

Excellent

04 Jan 2019

Verified traveler

Still good value but wifi very bad

I have stayed here many times previously and since it first opened a few years ago. There are only a few signs of age. The breakfast buffet is excellent value for the price of the stay. The rooms are spacious enough. The staff are all friendly and helpful.
My major complaint is the wifi. I stayed in room 2205 and it kept dropping out. Also it was very slow. I spent much of my 2 week solo stay needing wifi so it was a big problem for me. The best way round it was to sit in the restaurant all day where the wifi was 80%-90%. They need to spend a bit of money on in-room routers or alternatively upgrade to more powerful routers in the corridors. Room 2205 was in middle of the two routers in the corridor hence the problem.

8/10

Excellent

24 Dec 2018

Steven

Good stay at Best Western

We really enjoyed our stay at Best Western. The rooms are a good size and well equipped. The breakfast is excellent and there is a nice swimming pool. However, the internet was not great.

Family

8/10

Excellent

14 Oct 2018

Verified traveler

Stayed for a day and very enjoyed the pool, the food, the room, everything.

10/10

Exceptional

09 Sep 2018

Derek

Great stay

Had a great stay and had no problem with hotel. The room rate was good as was the drinks and the food. The staff were alternative and pleasant and provided a great service. The hotel is on a busy main road but it wasn't too bad for traffic noise which I thought it might have been. It has a small but functioal pool which was great for the daughter and had seating either inside or outside by the pool. Would definitely stay again.

Family

8/10

Excellent

17 Jul 2018

Verified traveler

Nice

Best location cause sit on main road.
Best choice for work or travel.
Fair price for trip.

6/10

Pleasant

19 Jun 2018

Verified traveler

Upon check in I walked into the room with my wife. All was fine. Then I went into the bathroom and noticed what looked like to be a used dirty drinking glass in there. We weren't sure. Then I picked up the second \"clean\" drinking glass and a liquid dripped down the side of the inside and it smelled disgusting like beer. The cleaning lady didn't put clean drinking glasses there. I went to reception with the glasses and they seemed surprised and let me change rooms...Everything else about the hotel is fine but this is the second time I have stayed here and had housekeeping issues. Good food and staff in the restaurant.

8/10

Excellent

14 Apr 2018

Mark

Slow Wi-fi now.

3rd time we’ve stayed at BW Buriram. Everything is fine, rooms clean, staff really helpful.
Nice pool for an inner city hotel.
The only thing that was annoying compared to our previous stays is that the Wi-fi is now very slow.

Partner

10/10

Exceptional

09 Apr 2018

Steven

Nice stay!

Lovely stay at Best Western! The room was small but comfy and had all the usual amenities you would expect. The breakfast was good, swimming pool nice, the staff friendly and efficient and overall excellent value for money!

Family

6/10

Pleasant

13 Mar 2018

Verified traveler

Getting old now

Always stay in this hotel when visiting Buriram, Been staying for about 5 years since first opened. But now it is going downhill. The rooms are looking shabby especially the shower rooms (need steam cleaning). Internet unobtainable in room 1305 so I asked to move and was given room 1302. Persistant router problem was the cause, one working and one not working along the corridor. Wifi no good in restaurant. Staff polite but do not seem to have any management. Ran out of red wine (5 litre box Mont Clair available in Tesco Lotus) and maybe because I saw staff give last box to friend without money changing hands the night before. White towels and torn bed linen are probably the originals from when the hotel first opened it's doors
Still the price is very reasonable, the buffet breakfast is one of the best value that I have eaten, and the staff are very helpful and friendly. Also only a 10 minute walk from the bus station which saves getting 'ripped off' by the no meter taxi meter cabs !!
All in all....I will probably stay again next time.....but it may also be my last.

4/10

Poor

08 Mar 2018

Donald

Not what it used to be

We stay here every year but this year we noticed the rooms were showing there age for example the two arm chairs were not clean. The WiFi was up and down sometimes it worked peak hours it struggled coupled with a log in that you end up doing many times as it timed out, the breakfast used to be superior now it’s sverage with poor quality bacon beans potatoes and tomatoes all on alternative days never together. There are now a large number of hotels in Buriram so time for a change.

Family

8/10

Excellent

26 Feb 2018

Verified traveler

Price worthy - Best Hotel in town

Regarding price worthy - Best Hotel in town.
Central, good facilities, good parking, good breakfast.

I like all ;-) and since I complained about the missing English NEWS and MOVIE Channel in the last years, they have now both, even HBO. Well.

8/10

Excellent

08 Feb 2018

Mike

Nice place.

Good place. I will stay again.

Partner

6/10

Pleasant

28 Jan 2018

Verified traveler

Room with kettle without coffee-sugar-tea, complained and the day after the staff put some bags in the room. Staff in the breakfast room not friendly or kind at all, bad experience for the morning.

10/10

Exceptional

05 Jan 2018

Verified traveler

Nice suprise!

This hotel is a gem. I expected something similar to motel quality, however I was pleasantly surprised! The rooms are comfortable and clean. The hotel breakfast was excellent! A must stay

10/10

Exceptional

19 Dec 2017

Michel

Nice place

Everything is fine, staff is helpful and the breakfast is wonderful.

8/10

Excellent

18 Dec 2017

Andrew

Best western Buriram

Difgicult to find hotel as no signage direcly visibke from main road. Decor a bit odd! Reception service was quick and simple, breakfast was good with a big selection for a small hotel. Room was clean with good bathroom but no english channels on tv which did not bother us but may others. Pool was pretty small the plastic loungers could have done with some padding.

Partner

8/10

Excellent

11 Nov 2017

darren

Good value

Quiet clean and comfortable with lovely staff. We have stayed here in the past and will do so again.

8/10

Excellent

08 Nov 2017

Keith

Short stay

Have stayed before and would stay again, good location if you are catching Buses in or out of Buriram and 150 baht in Taxi will get you to most Local places in the City

10/10

Exceptional

01 Nov 2017

Wajahat

Very good value for money. Good breakfast, staff.

Very good, clean and well managed hotel, not too big to be impersonal. Special mention for Noi at reception.

Family

10/10

Exceptional

31 Oct 2017

Wajahat

Good value for money

Very good, stayed twice Clean and good service. Staff (Noi) was exceptionally helpful and competent.

Partner

6/10

Pleasant

22 Oct 2017

steve

Overall nice stay

Was a great location and convenient for Air Asia shuttle bus to airport
Nice pool and great food
Only downside was a smell in bathroom in ground floor but not a deal breaker

8/10

Excellent

20 Sep 2017

Verified traveler

Nice new hotel

This is a new hotel so its very clean.
The buffet breakfast was lovely hot and freshly cooked.
The only downside I found was the mattress was a bit hard.
The swimming pool small and situated between buildings so no sunbathing.

Partner

8/10

Excellent

11 Sep 2017

Chris

Nice modern hotel with a good pool, good breakfast

This was a 3 day stay in Buriram, a small market town. The hotel is on the southern side. A small area of bars is located centrally (around the Bamboo Bar). The other bars here are quite lively. Hotel provides a minibus for a small charge. A second bar (Paddys Bar) is located on the east side of town, walking distance from Bamboo Bar. A quieter bar. There is a small complex of bars and restaurants approx 400m from the hotel, live music, sports screens, food etc. The bars etc here are Thai orientated (obviously) but you will have a good night, I really enjoyed this area. The Pnom Rung ancient temple is about 45 minutes drive, worth a visit.

10/10

Exceptional

13 Aug 2017

Bernard

Nice hotel.

Very nice hotel with friendly helpful staff. All can understand English especially if you speak slowly. Be aware, Buriram does not have the proliferation of taxis and motor cycle taxis common to Bangkok, so getting around for a foreigner can be difficult.

10/10

Exceptional

01 Aug 2017

Pete Brown

holiday 2017

brilliant hotel highly recommend great value staff brilliant definitely stay again

8/10

Excellent

27 Jul 2017

KE

Stay before would stay again

Like staying here is clean, good breakfast and a good price.
A little bit out of town but no problem if you have transport.
Would recommend this Hotel to anyone who is staying in Buriram

10/10

Exceptional

14 Jul 2017

Steven

Great stay at Best Western

We really enjoyed our stay at Best Western! the staff gave excellent service, the room is comfortable and well equipped, breakfast is great and the swimming pool is nice. The hotel is new and offers great value. We would definitely stay again!

Family

10/10

Exceptional

18 Jun 2017

Verified traveler

Lovely hotel

The riom and hotel was clean, the staff are welcoming, friendly and will go out of their way to help you. Breakfast was delicious, there was many different options and after a pleasent stay, i would definayly stay there again.

8/10

Excellent

08 May 2017

Verified traveler

Nice facility

สระนำ้ เป็นสระน้ำเกลือ ดีมาก สะอาด ไม่เหม็นคลอรีน

Staff ด้านล่างดี ช่วยเหลือยกกระเป๋า โบกรถ

แม่บ้าน ทำห้องไม่เรียบร้อย ของใช้ในห้องน้ำไม่ครบ

อาหารเช้ามีเยอะ หลากหลายดีมาก เบเกอรี่อร่อย

10/10

Exceptional

25 Apr 2017

Greg

An enjoyable stay

An enjoyable stay, Breakfast is fantastic. Pool is great. Has a lift to all floors which helps with carrying bags. The rooms are well lighted and comfortable. WIFI is ok. One of the best hotels in Buriram. Good value for money.

Partner

10/10

Exceptional

20 Apr 2017

David & Samlee

Very good hotel in centre of town

We booked a room on Expedia well in advance and requested the top floor over the restaurant and facing the pool, as this would give us morning sun and privacy. We know the hotel having stayed there before. As is usual with Expedia bookings we are sure our request was not read or it was ignored. By negotiation however we achieved a corner room near the same area and it was quiet and not facing the hot afternoon sun. We were lucky as Expedia booking requests, based on many bookings we've had in the past few years, are either not read by the hotel or are ignored. Only a few times has hotel staff replied to us when they could not met our request so we could arrange a suitable alternative in advance.

10/10

Exceptional

08 Apr 2017

Senka

Very comfortable hotel

Very comfortable hotel, good breakfast, friendly staff and clean (if small) pool. All good!

Partner

8/10

Excellent

07 Apr 2017

Francis

No assistance

Only stayed one night, comfortable and good sevice, except for on arrival, no offer of assistance with case to room!

Partner

8/10

Excellent

07 Apr 2017

Peter

Compact with a great breakfast

Stayed here 3 times and my second review.
Modern compact hotel built on a small plot.

Without doubt the best breakfast I have experienced in maybe 150 Thai hotels during 20 years.

Disappointed that smoking is still allowed on the terrace with filthy smoke entering the restaurant and only 2 metres from the egg station. I believe the manager smokes so no chance of them at least moving 2 tables away from other guests. Strange attitude as in reception it is advertised in as a no-smoking hotel.

That said, we will definitely stay here again when in Buriram..

Partner

8/10

Excellent

25 Mar 2017

Verified traveler

Very nice clean hotel

I location is closed to the night market . I will be back if I am in the area

6/10

Pleasant

22 Mar 2017

Verified traveler

the hotel is not easy to find even I used the google map. when I arrived the hotel it was shower raining and full parking space the hotel staff came and point me to other parking lot after point for me he turned back to the hotel and he was not even help to carry our luagage or ask do I need help. what 's the service mind of that guy? when i checked i had a bit compained about the guy to the fornt desk staff.she had not even said sorry she just ignor the compaining. Then i just understand that it is only 3 star hotel so why the staff can not receive the trainning how to take care of their customer.

10/10

Exceptional

20 Mar 2017

Peter

A good choice for Buriram visit

I chose this hotel because it had a swimming pool for my grand-daughter to use. Hotel is on the main road well signposted and easy to find. Good parking facilities. Efficient checkin. (and out).Good sized rooms with modern bathrooms and comfortable beds. In room safe provided plus tea and coffee making needs.French themed dining room and one of the best breakfasts I have had in Thailand. Eggs cooked to order and crisp hot bacon from an extensive buffet. Okay------I'd better find SOMETHING to gripe about------- we had to carry our own bags up to our rooms--------but there was a lift so it wasn't a problem. If I go to Buriram again I will definitely stay at Best Western Royal.

Family

6/10

Pleasant

10 Mar 2017

morlam

Good hotel a bit remote

Look , this is not a problem with this hotel alone but why oh why can't hotels in Thailand provide HOT WATER . Is it a $ problem ? I will pay . Is it an engineering problem ? It can't be that hard . And to all those sad apologists who claim you don't need hot water to get clean in Thailand...you're wrong .

8/10

Excellent

02 Mar 2017

Verified traveler

The hotel is only a few years old, so it feels new. Very good buffet breakfast. Very nice pool. The only negative that comes to mind is that the WiFi is very poor.

10/10

Exceptional

18 Feb 2017

Verified traveler

Great hotel with well trained and friendly staff

All in all I have spend almost three weeks at the Best Western in Buriram and can consider myself almost as an expert. In short, I couldn't fault the place, the location close to the local transport Pink bus, the service was absolutely first class, as if all members of staff knew exactly what their responsibility was, while being professional and friendly at all times. The breakfast was consistently good, with a great of choice from local Thai dishes to American breakfast or European style menus so everyone could satisfy their taste. If I ever come back to Buriram I would definitely stay in Best Western and would highly recommend it to other travellers.

Partner

10/10

Exceptional

26 Jan 2017

IWONA

Great and comfortable hotel for a stay in Buriram

I could definitely recommend this hotel as it is located in a quiet area, but still in a walking distance to the town centre. Our room was of a good size, clean and very comfortable. There is a pool for the guests to use but that wasn't something that I was interested in doing anyway. The staff is very helpfull and polite, and the buffet breakfast offers a great choice of food. I feel that I need to add that on one occasion where I needed to visit a local hospital and was late for the breakfast, the staff offered me and my husband a great welcome and served us especially though they had finished their shifts already. Highly recommended!

Partner

10/10

Exceptional

04 Jan 2017

Roger

Great value for money

Stayed here many times. reasonable room size....great breakfast.

Partner

8/10

Excellent

20 Nov 2016

SIMON

BW is my only hotel of choice in Buriram

Always enjoy Buriram and always stay at the BW.Breakfast is awesome to

Family

8/10

Excellent

15 Oct 2016

Peter

Clean hotel

Great stay but additional service charge and vat on food and drink not on. Other hotels food and drink cheaper with no service charge or additional vat.

Family

8/10

Excellent

24 Sep 2016

Grunty

nice but be prepared to be ripped off

The hotel was modern, new and restaraunt was good and so was the food. Staff were not very friendly but maybe they werechaving a bad week. I was going to give rave reviews for this place but being charged $100 on checking out for blood stains on the sheets (i had a nose bleed in the night) was a shock. I have been all over the world and NEVER been charged for anything like this. So, if you go and your wife gets her period or you get a nose bleed etc...they will rip you off.... i will give as much bad publiscity for best western.

8/10

Excellent

11 Sep 2016

kiyotaka

not bad in Buriram

Some male staff forget to smile and rude attitude.
But totally not bad.

6/10

Pleasant

02 Sep 2016

Mike

Visiting relatives

Reviewed this hotel before, it offers really good value for money but minor problems continue to be an irritation. Internet needs continual signing in to and is slow , problems in the restaurant when I sent a steak back because it was underdone, came back with same vegetables on it and now cold!
The attention to detail is s problem.
Having said that we took our father in law to stay who is in a wheelchair and the hotel is fully accessible for wheelchairs.

8/10

Excellent

17 Aug 2016

Verified traveler

Cleanliness and polite staffs.

Comfortable stay, clean but view from room not nice at all.

Partner

6/10

Pleasant

16 Aug 2016

Verified traveler

Nice place to stay in Buri Ram

not fancy but a great place to stay very clean and well done for the location. you must consider this is rural Thailand not a resort community given that it was a nice place to stay and the price was unbeatable. Had a reasonable good tv with decent channels.

8/10

Excellent

15 Aug 2016

Puchong

Cleanliness room

Good, comfortable and reasonable price

Family

6/10

Pleasant

30 Apr 2016

Mike

Something missing.

Hotel and staff were fine but poor internet connection and tv selection let this hotel down.

10/10

Exceptional

10 Mar 2016

Roger

Excellent value for money

Always stay here when in Buriram. It is excellent value for money. Not too far from city centre.

Partner

10/10

Exceptional

28 Dec 2015

Mark

Perfect.

Stayed here for 2 nights for Xmas while travelling in the area.Treated ourselves to the best room which was large and comfortable and we had no complaints whatsoever, even internet speed was good. The restaurant and poolside bar were great with reasonable prices and friendly service. Good breakfast and fantastic value Christmas dinner. Will definitely be staying here again.

Partner

8/10

Excellent

15 Dec 2015

Mark

Very nice

Nice hotel,good breakfast,nice location,lots of off road parking,1 down side music to early in morning from big screen in car park

Partner

8/10

Excellent

18 Aug 2014

Haha555

New room but a bit tiny

The room is clean and very new but the size of room is quite small. The location is quite in the city centre.

Family

10/10

Exceptional

19 Feb 2014

Mycroft

Best value for money ever spent on any hotel.

We usually stay clear of Best Western hotels but decided to give this one a try as it was the only one available on e-bookers and the rate was very excellent. I don't think this hotel is typical of Best Western or 3 star hotels and we were very pleasantly surprised. The staff really were very warm and friendly in their welcome. Our only criticism of the room was that it was on the small side but otherwise, it was spotless, well appointed and a balcony overlooking the pool and restaurant. The bed was very comfortable and bed linen and towels was of a high standard - the mark of a good hotel in my opinion! Tea/coffee making facilities available in the room as two bottles of complimentary water in the fridge.
Breakfast buffet was excellent as was the service, yet again. Eggs cooked to order and an extensive range of Asian and western food with limitless coffee and tea. There was an evening BBQ buffet on offer for 200 Baht which we didn't try but looked very good value for money. Car parking was plentiful.
This is a modern, colourful, well designed hotel recently opened. I hope it maintains its high standards in the future and I would certainly stay again and recommend it to others.

Partner

8/10

Excellent

13 Jul 2025

Carsten

Sengen var hård som sten desværre, men ellers okay

Self

8/10

Excellent

22 Dec 2024

Pattama

เนื่องจากทางโรงแรมไม่มีเบลบอย ลูกค้าต้อง หิ้วสัมภาระเข้าไปในห้องด้วยตนเองซึ่งระยะทางจากฟร้อน ก็ไกลพอสมควร ทางที่ดีควรจะมีที่เข็นสัมภาระเล็กเพื่อให้ลูกค้าเข็นเข้าออกจะสะดวกขึ้นมาก. ในห้องshower room ควรมีที่วางของส่วนตัวของลูกค้าเช่นที่วางครีมนวดผมหรืออื่นๆเช่นไม่จำเป็นควรมีที่วางของส่วนตัวของลูกค้าเช่นที่วางครีมนวดผมหรืออื่นๆเช่นไม่จำเป็นต้องเป็นชิ้นใหญ่จะทำให้ ต้องเป็นชิ้นใหญ่จะทำให้สะดวกมากชิ้นใหญ่
เชื่อว่าสิ่งเล็กๆน้อยๆจะทำให้เชื่อว่าสิ่งเล็กๆน้อยๆจะทำให้ลูกค้าพึงพอใจมากกว่านี้ลูกค้าลูกค้าพึงพอใจมากกว่านี้

Business

6/10

Pleasant

19 Aug 2024

Frédéric

Décevant

Le personnel est comme toujours très sympathique. En revanche, l'hôtel, plutôt bien situé, n'est pas très bien entretenu, notamment les parties communes. La climatisation était très bruyante dans ma chambre, mais comme j'entendais aussi celle de la chambre voisine... La salle de bain était très exigu, et il y avait une fuite sous l'évier... Drôle de Best Western...

Self

6/10

Pleasant

21 Jun 2024

Verified traveler

Okej hotell

Helt okej hotell för priset. Det som drar ner betyget är att de ville ha 200 baht när vi bad om ett extra täcke till dubbelsängen.

10/10

Exceptional

24 Jan 2024

Verified traveler

Dejligt hotel, pæne værelser og god betjening