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Best Western Cumbres Inn Cd. Cuauhtemoc

Cuauhtemoc · Mexico

Aldama No 1100 =View location

8.8/10Excellent453 Reviews
Cleanliness8.8/108.8
Service8.8/108.8
Comfort8.6/108.6
Condition8.6/108.6
Location10.0/1010.0
Neighborhood9.0/109.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Cumbres Inn Cd. Cuauhtemoc

The Best Western Cumbres Inn Cd. Cuauhtemoc is considered your best lodging option in Cuauhtemoc, Chihuahua due to its location, facilities and personalized service for our guests. We are strategically located in Aldama ave corner with 11th street; just 550 yards from Cuauhtemoc Monument and downtown.

Also, at 550 yards from the exit to Chihuahua state capital (Chihuahua, Chihuahua). Spacious and comfortable rooms especially designed for your relaxation. We have 43-inch Smart TV's, excellent beds and spacious work areas. For free: Internet, movie channels, coffee and purified water. We also have Jr. suites and Jr.

suites with kitchenettes. This property is following all international standards of the We Care Clean® - AHLA program, which guarantees guests a safe stay. For more detailed information on the We Care Clean® - AHLA program, ask the front desk or the website of Bestwestern. com.

Read more about this hotelShow less

With a stay at Best Western Cumbres Inn Cd. Cuauhtémoc, you'll be centrally located in Cuauhtemoc, a short 5-minute walk from Cuauhtemoc Monument and 12 minutes by foot from Las Tres Culturas Auditorium.

This hotel is 0.7 mi (1.1 km) from Cuauhtemoc Central Plaza and 0.8 mi (1.3 km) from San Antonio Cathedral. Make yourself at home in one of the 48 guestrooms. Your pillowtop bed comes with premium bedding. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: MXN 1000 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Cuauhtemoc Monument 0.4 km / 0.3 mi
Las Tres Culturas Auditorium 1 km / 0.6 mi
Cuauhtemoc Central Plaza 1 km / 0.6 mi
San Antonio Cathedral 1.3 km / 0.8 mi
Mennonite Museum 13.6 km / 8.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 48
  • Number of floors (main building): 2
  • Suites: 8
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Transfer serviceExtra charge
  • Laundry serviceExtra charge
Show 18 more facilities & services
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Terrace
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-3

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDS NON SMOKINGSUITE • TWO DOUBLE BEDS NON SMOKINGSUI.2D-NM

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    SUITE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 27 m²ROO.2D-1
    Room TWO DOUBLE BEDSPhoto unavailable7 photos

    Best Western Cumbres Inn Cd. Cuauhtemoc

    Room TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-1

    Room amenities

    • Alarm clock
    • Desk
    • Trouser press
    • Cable TV
    • Microwave
    • Ironing set
    • Internet access
    • Direct dial telephone
    • Wi-fi
    • Wake-up service

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 50 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable7 photos

    Best Western Cumbres Inn Cd. Cuauhtemoc

    SUITE KING SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Trouser press
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Cable TV
    • Internet access
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 50 m²SUI.2D-1
    SUITE TWO DOUBLE BEDSPhoto unavailable12 photos

    Best Western Cumbres Inn Cd. Cuauhtemoc

    SUITE TWO DOUBLE BEDS

    Room photos

    12 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Room amenities

    • Cable TV
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • Direct dial telephone
    • Wake-up service
    • Alarm clock
    • Desk
    • Trouser press

    Facilities with extra charge

    • Tea and coffee making facilities
    • Kitchenette
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 27 m²ROO.KG-1
    Room KING SIZE BEDPhoto unavailable10 photos

    Best Western Cumbres Inn Cd. Cuauhtemoc

    Room KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-1

    Room amenities

    • Direct dial telephone
    • Cable TV
    • Trouser press
    • Desk
    • Alarm clock
    • Microwave
    • Internet access
    • Wake-up service
    • Wi-fi
    • Ironing set

    Facilities with extra charge

    • Hairdryer
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 1 Bedroom • 50 m²SUI.2D-2
    SUITE TWO DOUBLE BEDSPhoto unavailable6 photos

    Best Western Cumbres Inn Cd. Cuauhtemoc

    SUITE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-2

    Room amenities

    • Trouser press
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Direct dial telephone
    • Internet access
    • Ironing set
    • Microwave
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Best Western Cumbres Inn Cd. Cuauhtemoc

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Cumbres Inn Cd. Cuauhtemoc

8.8
Excellent
453 Reviews
Cleanliness
8.8 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
10.0 /10
Neighborhood
9.0 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
15 Feb 2026
juan carlos
Spotless, clean, amazing, all brand new
Business_and_leisure Partner
8/10
Excellent
06 Feb 2026
Victor L
Good breakfast
Leisure Partner
6/10
Pleasant
28 Jan 2026
Madela
The shower curtain is too short and the entire bathroom floor gets wet.
10/10
Exceptional
14 Dec 2025
cesar
Everything was great!! Room, food, service, etc.
Friends_and_family Family
8/10
Excellent
09 Dec 2025
Cesar
Very nice
Business Partner
10/10
Exceptional
12 Oct 2025
Neima
Our stay was great! Clean rooms, nice staff. Will definitely return in the future
Leisure Family
2/10
Poor
30 Aug 2025
Lisbet
Se me quedó mi cargador del cel en el cuarto y no me lo regresaron muy mal
10/10
Exceptional
29 Jul 2025
Cristina
We love staying here. Love the service!
Leisure Family_with_children
10/10
Exceptional
19 May 2025
david
Nice place
10/10
Exceptional
28 Apr 2025
Luis
Great places for the money
10/10
Exceptional
20 Apr 2025
Kenia
!
10/10
Exceptional
02 Apr 2025
Daniel
N/A
Leisure Partner
10/10
Exceptional
17 Mar 2025
Elizabeth
No comments
10/10
Exceptional
27 Jan 2025
Ernesto

Excellent

Great place, great room, and a hearty breakfast buffet.
Partner
10/10
Exceptional
01 Jan 2025
Jennifer

Would stay again

The room and bed were very comfortable. The reception were not the most welcoming, but were efficient. The parking lot is oddly shaped making it difficult to park. There were remodeling happening which made it pretty noisy during the daytime.
Friends_and_family Family
2/10
Poor
19 Dec 2024
Jaqueline
Terrible place! Extremely unsafe!
Leisure Self
10/10
Exceptional
10 Dec 2024
David
Location was phenomenal
Leisure
10/10
Exceptional
06 Dec 2024
Octavio
The location of this hotel is perfect, located in the city center, you have everything within reach, highly recommended to stay in the city and get to know it. Good facilities and the service is very good. The breakfast buffet in the mornings is good.
Business Family
2/10
Poor
10 Nov 2024
Lorenzo
Buena atención, solo que al llegar a la recepción resulta que los precios de la habitación que tienen ellos son más baratos a los que publican en el sitio, cosa que normalmente es al revés y obviamente no nos quisieron dar el precio que manejan ellos por haber reservado en Expedia. Como recomendación reserven directamente on el hotel
Leisure Family_with_children
10/10
Exceptional
16 Oct 2024
Rosa
I like the breakfast
Business_and_leisure Family
10/10
Exceptional
03 Oct 2024
Alba
Breakfast and service were great. Reception staff were very helpful. The hotel parking is open. It is a two story building so it feels more like a motel in that sense. There is a bus station at walking distance. The hotel is located inside a neighborhood not the city center, which is good. There are also several restaurants near by. Make sure you book your tours before arriving in the city and learn as much as you can about the place and what to do while in it.
Leisure Partner
8/10
Excellent
20 Jul 2024
Gabriela
The breakfast was delicious, the property was ok for the price!!!!
Leisure Family_with_children
10/10
Exceptional
06 Jul 2024
luz
Place is in a good location very clean place
10/10
Exceptional
20 Jun 2024
Larissa
Close to the centro and very nice room
Leisure Family_with_children
8/10
Excellent
13 May 2024
Luis
Weathered hotel in the middle of town, decent, quiet and relatively clean and safe
Leisure Partner
10/10
Exceptional
13 Apr 2024
Jose
Not much privacy walls are thin and Everything is heard too much light comes in the room needs darker blinds
Leisure Family
8/10
Excellent
27 Jan 2024
Adriana
The location is right by downtown which gives you easy access to the town. The customer service was ok but not too attentive or nice everyone kind of ignores you mostly, Breakfast was good, I liked the chilaquiles. The rooms are small and outdated, especially the TVs. I wouldn't stay here for the price I paid again. There was more modern options for the same rate about 5 minutes away from downtown.
Business_and_leisure Partner
10/10
Exceptional
19 Jan 2024
Pedro
.
Leisure Family
2/10
Poor
24 Dec 2023
Amellia germanitas
Booked a room for just one night because I was exhausted after driving a long night. Arrived to the hotel and office was close and they took the payment from my Credit card. And no option to spk to someone. Stay away from this place.
10/10
Exceptional
24 Nov 2023
Julio C
El mejor lugar para hospedarse en la cd
Leisure Family
10/10
Exceptional
24 Nov 2023
Julio C
Sin lugar a duda el mejor hotel para hospedarse en cd Cuauhtemoc!!!!!
Leisure Family
10/10
Exceptional
21 Aug 2023
Ofelia
Clean i love this place I recommend
Business_and_leisure Friends
10/10
Exceptional
14 Aug 2023
Hugo
Excellent stay
Business_and_leisure Self
10/10
Exceptional
13 Jun 2023
Monica

Amazing stay

Had a great stay. Clean hotel and friendly staff. Breakfast was very good!!!!
Friends_and_family Family
4/10
Poor
04 Nov 2022
Rosangela
Teníamos solo 2 toallas en el baño en un cuarto de 3 camas y éramos 3 personas el baño no lo la baron en el tiempo que estuvimos 😁
Family
10/10
Exceptional
04 Nov 2022
Ana
Los cuartos súper limpios, el personal muy amable y atento, el desayuno buenísimo con mucha variedad. Súper recomendado!
Leisure Family
10/10
Exceptional
16 Aug 2022
Alma
Excelente servicio y los dependientes serviciales, amables y siempre en muy buena actitud, el desayuno riquísimo, avitaciones muy limpias, llevo 4 años quedándome en este hotel, recomendado definitivamente.
Leisure Partner
4/10
Poor
08 Jul 2022
Verified traveler

Room booked not available

Had a King Suite booked. Hotel told me the room that was going to be given to me was still being used. They said they would call me as soon as room was available. More than 6 hours passed and I never received a call. Go back to hotel and they tell me that the person that was in that room called them and asked for an extra night. They gave me a regular double bed room because it was the only thing available now. Asked to speak to manager and was told he would be there at 8am. 8am came along and manager didn't show up. Horrible service, and worst of all was that I got offered a free breakfast buffet when you already get free breakfast with your booking. Totally a bad booking so watch out.
Self
10/10
Exceptional
01 Jun 2022
Cristina
Wonderful for families and provides a wonderful breakfast.
Leisure Family
4/10
Poor
13 Sep 2021
Abraham
The people in in lobby, stole my deposit. I was never, avoided key comments about my reservation.
Leisure Family
10/10
Exceptional
16 Aug 2021
Verified traveler
Great hotel, good breakfast included
Business Friends
6/10
Pleasant
01 Aug 2021
Verified traveler
This please is silence, what i did like is that i pay extra for a room with refrigerator and never worked.
Business Family
10/10
Exceptional
26 May 2021
Verified traveler
Loved they include full breakfast and snack time, also coffee bar.
Business_and_leisure Family
10/10
Exceptional
17 May 2021
Verified traveler
Good
Business Partner
10/10
Exceptional
03 Apr 2021
Victor

grerat hotel to stay

great place, reasonable price. Well located
Friends_and_family Family
10/10
Exceptional
03 Feb 2021
Perla

Only place I stay when visiting family

Everyone was very nice
Room was clean
Friends_and_family Family
8/10
Excellent
03 Feb 2021
Andre

Hotel cómodo

El hotel es cômodo. Razonable. Tuve un problema al registrarme. Tuve que esperar 20 minutos, tuvieran que llamar a ustedes. Creo que por un problema de impuestos. Tuve problema para pagar una cuenta en em restaurante con tarjeta, 10 minutos para resolver. El resto estuvo bien.
Business
8/10
Excellent
09 Oct 2020
Verified traveler

decent

The room was clean and the service was good.
Friends_and_family Family
8/10
Excellent
15 Sep 2020
DK
Private parking, good food, clean rooms, good ac/heat, good restrooms
Business Self
10/10
Exceptional
17 Mar 2020
RUBI

Good

Had a good time in rhis hotel
Self
8/10
Excellent
16 Mar 2020
Framcisvo
Cleaning blankets are not so white need improving the but has black spots in the ceilings an map
Friends_and_family Family_with_children
10/10
Exceptional
05 Dec 2019
Verified traveler
The heater was not working well, and it was making some strange noises.
Friends_and_family Partner
10/10
Exceptional
20 Aug 2019
Verified traveler
Very nice hotel, close to the town plaza and many coffe shops.
Business Partner
10/10
Exceptional
29 Jul 2019
Verified traveler
Stayed here just one night but it was great. In walking distance to dinning and shopping center. Clean room and friendly staff. Parking is safe and secure with security on site. They offer a social hour in the evening which has great appetizers and drinks.Breakfast the next morning was also very good. Will stay here again when visiting Cuauhtemoc.
Leisure Family
4/10
Poor
08 Jul 2019
Wendy
The only good thing about this hotel is that it has a good location but overall it’s in terrible condition. It is old and has not been remodeled or taken good care of for years. We got a room that had two double beds. One of which had stains and hairs all over. We slept on the other bed because it looked a little better. My pillow was terrible and ended up with a hurting neck. I did not want to switch to the other bed’s pillows because they had hairs. The drain on the sink was so dirty it was disgusting. All the had towels had holes in them. When I was taking a shower the drain started overflowing water, which was disgusting. After I took a shower I tried to blow dry my hair and the hair dryer was not working. The room’s door did not close well, it was folded on the bottom so we had light come from outside because it was folded. We ended up checking out earlier than what we had paid for because we were tired of no sleeping well and having the room so dirty. Will definitely not stay there again.
Friends_and_family Family
8/10
Excellent
21 Apr 2019
Carmen
Everything was nice and clean front desk staff and cleaning staff was really nice and helpful! Only complain I have is the lady in charge of the breakfast was pretty rude, we stayed for 4 nights and was told they could only give us 2 free breakfast passes and we would pay for the other every time we would go for breakfast, which was no problem but the front desk told us our underage daughter didn’t need one and could go ahead and get breakfast with her name on my ticket. The breakfast lady did not like that one bit and declined to give my Daugther pancakes and said she could only get stuff from the open area. She had attitude and even went to the front desk to find out if we were lying. The second complaint again the breakfast lady we finished eating breakfast and the lady comes up to my husband and ask for his ticket when he already gave it to her IN THE BEGINNING OF BREAKFAST. She seemed uneasy when my husband said he gave it to her already and we just felt uncomfortable during breakfast after that. Other than that services was great!
Friends_and_family Family
10/10
Exceptional
04 Feb 2019
Juan
I really enjoyed to stay over there. Food was really good and room was clean. I would come back next time
Leisure Partner
8/10
Excellent
17 Dec 2018
Verified traveler
Good Breakfast , good location , excellent service
Friends_and_family Partner
8/10
Excellent
01 Apr 2018
Karla

great hotel

the rooms are very clean. beds are comfortable and great location. close to downtown. we didn't eat breakfast but I heard it was very good. only problem was the shower curtain was too small so there was water all over the floor.
Family
10/10
Exceptional
24 Jan 2018
Joe M

Nothing better around the area

Good location, easy access, doesn’t look like a very new construction but well maintained. A+ hotel
8/10
Excellent
29 Nov 2016
Rafael

Definitely recommend

Definitely a recommended stay. Clean and great service from great staff. Good beds clean rooms. Great breakfast choices of local cuisine and some American choices as well. All in all a very enjoyable stay.
10/10
Exceptional
05 Nov 2016
Mike

Clean

Overall very good people friendly
6/10
Pleasant
22 May 2016
dm

vat (iva in mexico) overpaid on final rate..

only one complaint , about reservation rate, was supossed to be 969.50 pesos(all taxes sms fees included.)..i finally paid 1,130.00 ..their excuse was because they have to collect mexico tax (iva)?
6/10
Pleasant
18 Aug 2015
David
This place is the best choice for the area, in regards to modern feel. Check in and out was a snap. Would stay again.
Family
8/10
Excellent
06 Jul 2015
Texan56

Good hotel at a convenient location.

Our visit was strictly pleasure and BWH Cumbres took care of all our needs. Very good location in the downtown area. Fairly quiet at night with mostly business people. Excellent restaurant for breakfast. Overall a very good choice for the town.
2/10
Poor
16 Feb 2015
Verified traveler

The Dont respect online reservation

The overbooked
And I was refused a room the said my card was rejected and I swod them my bill and everything
10/10
Exceptional
21 Jul 2026
Consuelo Cruz
Todo limpio solo el desayuno no tan bueno
Business Friends
10/10
Exceptional
20 Jul 2026
Manuel ubaldo
Todo muy bien
Partner
8/10
Excellent
16 Jul 2026
Irving Rene
Todo en orden con la habitación, muy limpia y amplia. La cama king size fue cómoda, con luces funcionales y de ambiente relajante. El estacionamiento es reducido pero suficiente para vehículos de todos los tamaños. Las instalaciones limpias. El único inconveniente fue el personal de la recepción, yo estuve un sólo día y pedí hacer mi check in una hora antes del horario habitual ya qué tenia mi boda poco después del check in. El caballero de recepción me estaba apoyando con el proceso, pero la dama acompañándolo freno todo el proceso argumentando las políticas qué ellos manejaban y haciéndome dar una vuelta adicional y espera mayor para iniciar el check in. De ahí en fuera el caballero fue educado y respetuoso, apoyándome con el resto del proceso.
Partner
8/10
Excellent
27 Jun 2026
Ramiro
El desayuno muy bueno
El estacionamiento amplio
No hay muchas tiendas o super cerca
En general el hotel está aceptable.
Friends
10/10
Exceptional
22 Jun 2026
Cecilia
Es un hotel muy agradable y cómodo
Business
10/10
Exceptional
09 Jun 2026
Francisco
La habitación super limpia y cómoda, además el personal son super amables y atentos, el desayuno esta muy bien
Partner
10/10
Exceptional
27 May 2026
Beatriz
Excelente hotel, desayuno muy rico y el servicio excelente también
Friends_and_family Family
8/10
Excellent
22 May 2026
Luis Adrian
El internet NO está muy bueno, se cortaba la señal
10/10
Exceptional
18 May 2026
Carlos
Limpio
Self
6/10
Pleasant
16 Apr 2026
Alma Margarita Luna
El menú del desayuno lo cierran a las 10 am por lo que no alcanzamos desayuno
Family
10/10
Exceptional
13 Apr 2026
Rhonmy
Excelente
10/10
Exceptional
19 Mar 2026
Magda
Todo estaba muy limpio y el personal muy amable
Partner
8/10
Excellent
29 Jan 2026
JAVIER
Muy buena atención de las recepcionistas
Business_and_leisure Partner
10/10
Exceptional
09 Jan 2026
Mary Tony
Siempre elegimos el Lugar para hospedarnos. Las habitaciones que nos han asignado han estado muy limpias, el restaurante impecable y el almuerzo delicioso. El personal es muy amable.
10/10
Exceptional
03 Jan 2026
Alondra
Buenas y variadas opciones de desayuno, instalaciones limpias y cómodas
Self
10/10
Exceptional
03 Jan 2026
Carlos
El personal fue atenta y la habitación exelente
Leisure Partner
10/10
Exceptional
06 Dec 2025
Carlos
De lo mejor que hay en la ciudad
Business_and_leisure Self
10/10
Exceptional
30 Nov 2025
Raul
No impecable pero bien
Partner
6/10
Pleasant
30 Nov 2025
Carlos
Estuvo bien aunque las habitaciones un poco deterioradas
Business Self
10/10
Exceptional
12 Nov 2025
Sergio
Excelente
Business Family
10/10
Exceptional
23 Oct 2025
Vidal
Todo excelente
Friends_and_family Family
6/10
Pleasant
01 Oct 2025
Mt
La atención en recepcion no es la mejor. Las toallas de hotel eran 2 y la reservacion se hizo para tres. Ademas de que estaban viejas.
Leisure Family
10/10
Exceptional
25 Sep 2025
Ramon
.
Leisure Family
10/10
Exceptional
09 Sep 2025
Rhonmy
Excelente
Business_and_leisure Friends
10/10
Exceptional
08 Sep 2025
Ramon
C
Business Family
8/10
Excellent
07 Sep 2025
Beatriz

Una estancia agradable.

La limpieza bien, las camas cómodas, el baño parece que ya tiene algunos años puro esta bien para su uso.
El servicio de restaurante también bien sin ser magnífico.
Friends_and_family Friends
10/10
Exceptional
05 Sep 2025
César
Mundial
10/10
Exceptional
05 Sep 2025
César
Mundial
10/10
Exceptional
01 Sep 2025
Mary Tony
¡Excelente lugar! Nuestro hospedaje favorito y el almuerzo sabrosísimo.
Business Family
10/10
Exceptional
17 Aug 2025
Carolina
Todo muy bien
Leisure Family
8/10
Excellent
30 Jul 2025
Melani Yazmin
Buen servicio
10/10
Exceptional
26 Jul 2025
Mary Tony
¡Excelente!
Leisure Family_with_children
8/10
Excellent
17 Jul 2025
Laura
Habitaciones muy cálidas y limpias, camas confortables.
Friends_and_family Family
10/10
Exceptional
07 Jul 2025
Sofia Aurora
Todo bien
Leisure Family

Location & surroundings

Best Western Cumbres Inn Cd. Cuauhtemoc
Aldama No 1100 =, Ciudad Cuauhtemoc, Mexico

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Best Western Cumbres Inn Cd. Cuauhtemoc

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