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Quality Inn Harlan

Harlan - KY · United States

2608 South Highway 421View location

8.6/10Excellent389 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.4/108.4
Condition8.2/108.2
Location8.6/108.6
Neighborhood8.4/108.4
Value8.0/108.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Harlan

Get more value at the Quality Inn hotel in Harlan, KY near Harlan Hospital. This pet-friendly hotel is near destinations like Martins Fork, Coal Mining Museum, Black Mountain Zip Line and Cumberland Gap.

Enjoy amenities like free hot breakfast, free WiFi, guest laundry services, bus, truck and R. V. parking and a business center with copy and fax services. Guest rooms include a flat-screen TV, coffee maker, hair dryer, iron and ironing board.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

A stay at Quality Inn Harlan places you in the heart of Harlan, within a 5-minute drive of Harlan Appalachian Regional Healthcare Hospital and Cumberland River. This hotel is 2.2 mi (3.5 km) from The Harlan Center and 10.5 mi (16.9 km) from Evarts City Hall.

Make yourself at home in one of the 61 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 30 per accommodation, per stay
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Harlan Appalachian Regional Healthcare Hospital 2 km / 1.2 mi
Cumberland River 2.8 km / 1.7 mi
The Harlan Center 2.9 km / 1.8 mi
Evarts City Hall 16.9 km / 10.5 mi
Martins Fork Lake 18 km / 11.2 mi
Smith Recreation Area Beach 21.3 km / 13.2 mi
Black Mountain 21.9 km / 13.6 mi
Jefferson National Forest 32.5 km / 20.2 mi
Cave Spring Park 35.3 km / 21.9 mi
Kingdom Come State Park 43.1 km / 26.8 mi
Boone's Ridge Wildlife Park 45.4 km / 28.2 mi
Pine Mountain State Resort Park 48.8 km / 30.3 mi
Wasioto Winds Golf Course 50 km / 31.1 mi
Bell County Public Library Pineville Branch 50.1 km / 31.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Hotel safe
  • Garden
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Café
  • Bar
Show 7 more facilities & services
  • Restaurant
  • Business centre
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • Fitness
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn Harlan

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 28 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Quality Inn Harlan

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Quality Inn Harlan

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 28 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable4 photos

    Quality Inn Harlan

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Quality Inn Harlan

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Quality Inn Harlan

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Quality Inn Harlan

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 28 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Quality Inn Harlan

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Quality Inn Harlan

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Quality Inn Harlan

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Quality Inn Harlan

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 28 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable1 photo

    Quality Inn Harlan

    SUITE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 28 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable4 photos

    Quality Inn Harlan

    DOUBLE NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Quality Inn Harlan

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Inn Harlan

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 28 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Quality Inn Harlan

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Harlan

8.6
Excellent
389 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.2 /10
Location
8.6 /10
Neighborhood
8.4 /10
Value
8.0 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
09 Jul 2026
James
No pool
Family_with_children
10/10
Exceptional
09 Jul 2026
Stacey
Great night of sleep!
Partner
10/10
Exceptional
08 Jul 2026
Uriah
Clean Room no issues friendly staff
Partner
8/10
Excellent
05 Jul 2026
Gwen
A very clean room and helpful staff, who provided bottles of water when asked.
Partner
10/10
Exceptional
02 Jul 2026
Ronald
I had a very nice stay there in Harlan, Ky. Everthing there was just awesome from the cleaness of the room, the breadfast was hot good and the staff. thank u again

Ronald Lewis
Self
10/10
Exceptional
19 Jun 2026
Fatina
I love the stay, it was clean.They were very nice.I'm in a wheelchair and that was really convenient.Great place to stay
10/10
Exceptional
15 Jun 2026
Jerry
The staff were very nice and helpful. I’m 84 years old and they when out of their way to accommodate me. Thank you all.
Family_with_children
6/10
Pleasant
03 Jun 2026
Laura
Nice staff. Clean room. Old and kinda dirty feeling due to age.
Partner
8/10
Excellent
30 May 2026
Michael
Breakfast included biscuits, sausage gravy, sausage, scrambled and boiled eggs, waffles. This is much better than two years ago when only waffles, cereal, and toast were available.

The swimming pool was closed for maintenance.
Family
10/10
Exceptional
24 May 2026
Jasmine
.
Partner
8/10
Excellent
18 May 2026
vicki
The best place to stay in Harlan. My only complaint was the mattress on one of the beds was a little worn in that it sagged a bit in the middle. But I stay here a lot and that’s never been an issue before. Staff is very friendly. They have good choices for breakfast. All in all highly recommend.
Partner
10/10
Exceptional
24 Apr 2026
Iyamiles
Breakfast was excellent.
Business
10/10
Exceptional
18 Apr 2026
Jeff
Staff was excellent, super friendly and helpful. Room was clean, bed was very comfortable. Free breakfast was good. If we are back in Harlan we will definitely stay again.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
John
Room was clean, breakfast good and staff excellent.
Friends_and_family Family
10/10
Exceptional
08 Apr 2026
Nuruddin
Clean, excellent service.
Partner
6/10
Pleasant
02 Apr 2026
Chloe
The pool is permanently closed
8/10
Excellent
31 Mar 2026
chris
All good, no problems
Self
10/10
Exceptional
29 Mar 2026
Tonya
Jessica at the front desk is an asset to this location. Friendly, prompt and so very nice. Sandra did a great job with breakfast too. Just a very nice stay. Only issue was a family with children staying long term due to a house fire. They were horrible to the employees and other guests. Manager said owner was reluctant to say anything to them . Teenage boys were allowed to wander the halls and plug up public bathrooms. Staff did a great job attempting to ask them to behave. But they were limited because of the owner. Discipline is the job of the parents not hotel staff. Will be staying again in the fall and I hope Jessica and the rest of the staff are still there.
Family
10/10
Exceptional
17 Mar 2026
Vanessa
Yes
4/10
Poor
24 Feb 2026
Felix
Room was dirty
10/10
Exceptional
24 Jan 2026
Kristine
Excellent experience, friendly service, clean and quiet.
Friends_and_family Family
8/10
Excellent
08 Jan 2026
Jim
Breakfast was ok, the eggs are not good but the biscuits and gravy were solid. Both the ice and soda machine didn’t work my entire stay. Friendly staff and place was well kept. The room was clean.
Business
8/10
Excellent
04 Jan 2026
Dwayne
Friendly staff
10/10
Exceptional
20 Dec 2025
Tyler
They were kind check out and in was swift and smooth and the room was well kept and clean and bed was comfy
Friends_and_family Family
10/10
Exceptional
17 Dec 2025
Gary
This is the 2nd trip here in 2 weeks. This one as good as the first, nice breakfast, friendly staff, clean rooms. Close to things and shopping if need be. On a unrelated side note, just down the street from one of the last 3 remaining Rax Roast Beef Resturamts in the US. I was great as well.
Business Self
10/10
Exceptional
11 Dec 2025
Gemini
Staff was amazing and very friendly. We will be coming back yearly
Partner
10/10
Exceptional
10 Dec 2025
Gary
Great hotel in Harlan. Friendly staff on both 1st and 2nd shift day of my day, Dec 9th. Clean and close to places to eat.
Business_and_leisure Self
10/10
Exceptional
08 Dec 2025
Katrina
The room was very clean, staff was extremely friendly, polite, and helpful.
Leisure Self
10/10
Exceptional
02 Dec 2025
Karen
It was short stay met our needs
Friends_and_family Family
2/10
Poor
29 Nov 2025
Eugene
None of the wall outlets work you can see where water has made the wall in the bathroom crumble breakfast was ice cold really went down hill
Business Family_with_children
8/10
Excellent
25 Nov 2025
Martin
Basic, but clean and quiet. Nothing more is necessary.
10/10
Exceptional
24 Nov 2025
Michael
Nice.
10/10
Exceptional
19 Nov 2025
Gary
Room was nice and clean, staff very courteous, breakfast very good.
10/10
Exceptional
09 Nov 2025
Marla
The staff was really friendly and the beds were very comfortable.
Friends_and_family Family
10/10
Exceptional
02 Nov 2025
Tom
The room was clean and spacious, what we have come to expect since we have stayed here several times.
Partner
10/10
Exceptional
30 Oct 2025
Andrew
Stayed after a long day at Black Mtn Offroad park. The beds were comfortable, the staff was nice and the room was super clean. Over all a good stay. Would definitely stay again
Leisure
8/10
Excellent
29 Oct 2025
michael
I reserved the property for the pool but when we got there we were told the pool had been broken for several months.Was very disappointed since thatbwas the main rrason we reserved it.
Leisure Partner
10/10
Exceptional
23 Oct 2025
Robert
I was visiting family in the Harlan area. I really liked this motel, convenient, quiet, safe and the breakfast was great. I would not hesitate to stay there again.
Leisure Self
10/10
Exceptional
13 Oct 2025
James
The breakfast was great and the parking lot felt safe and had plenty of lighting. Overall a good stay.
Leisure Family
6/10
Pleasant
10 Oct 2025
John
We had 2 rooms and there was a musty smell in both, not good!
Business
10/10
Exceptional
08 Oct 2025
Faith
Fabulous staff and service
Friends_and_family Friends
8/10
Excellent
07 Oct 2025
theresa
Clean room.
10/10
Exceptional
04 Oct 2025
Nathan
The hotel over all was well maintained. Room was clean and staff were helpful and friendly at check in and check out. Hot breakfast was served with waffle,egg, sausage and gravy and biscuits. Plenty for everyone. Loved our overnight stay. Would stay again.
Friends_and_family Family
10/10
Exceptional
07 Sep 2025
Jill

Good place to stay

Wonderful hotel. Friendly staff, well-maintained facilities, clean & comfy room. Nice hot breakfast.
Partner
10/10
Exceptional
31 Aug 2025
Heather L
It was convenient and easy to get too. Also, it was only 15 mins away from where we were having a family reunion
8/10
Excellent
27 Aug 2025
Christina
N/A
10/10
Exceptional
24 Aug 2025
Verified traveler
Clean, wide selection of food for breakfast, friendly staff
Friends_and_family Family
10/10
Exceptional
10 Aug 2025
Melinda
Everyone was friendly!!
Leisure Family
10/10
Exceptional
10 Aug 2025
mitchell
Have been staying here for about 30 years as my husband is from the area. Always clean and friendly. Brought the grandkids this trip (4 and 2 yrs old). They loved the indoor pool. The complimentary breakfast was like a small Cracker Barrel and delicious-the staff went above and beyond. The laundry was a little lacking as the machines were old and noisy. Overall a good restful stay.
Leisure Family_with_children
10/10
Exceptional
03 Aug 2025
herbert
Great value
Leisure Partner
10/10
Exceptional
02 Aug 2025
herbert
Great value
Leisure Partner
10/10
Exceptional
30 Jul 2025
Edward
The bed wasn't really that comfortable, and the pillows suck, but the shower was great, the staff was wonderful, and they was able to accommodate my ground floor request..so 5 out of 5.
Leisure Pet
10/10
Exceptional
14 Jul 2025
Kelsie
Wonderful stay and amenities
Leisure Friends
4/10
Poor
16 Jun 2025
Verified traveler

This time around NO

Was charged more than was quoted. Handicap room on second floor with a tub. I'm in a wheelchair. This time around the trip honestly wasn't good. The whole 2nd floor handicap room with a tub really contributed a lot to it. Not having a manager on site or anyway to get a hold of the manager was ridiculous. It really did no good to approach the front desk. When I asked for a corporate # I was told she didn't have one and then gave me 2 numbers to call that still wasn't corporate.
Friends_and_family Family
10/10
Exceptional
14 Jun 2025
Bobbie

Love

I love this motel so clean !!!!
Partner
10/10
Exceptional
12 Jun 2025
sherrie
Nice and clean. Breakfast was well liked. Staff was very polite;means alot to have people like that. Thank you.
Leisure Family
8/10
Excellent
29 May 2025
Donnie
It was nice to get a way for a night or two but they need to clean the vents a use room spray it smelled like vinegar wet dog upstairs. The milk was outdated.
Business Family
8/10
Excellent
22 May 2025
Steven
Only dislike is there was a smell from previous people
Friends_and_family Family
10/10
Exceptional
28 Apr 2025
brandon
Nice clean room
Leisure Family
6/10
Pleasant
21 Apr 2025
Donnie
Good hotel would stay again the rates are to high
Leisure
10/10
Exceptional
05 Apr 2025
Dustin
Great place.
Friends_and_family Friends
10/10
Exceptional
30 Mar 2025
John
Wry friendly and clean
Leisure Partner
2/10
Poor
29 Mar 2025
William
The first night was fine the second night toilet paper and feces came out of the bathtub drain
8/10
Excellent
26 Mar 2025
Emmanuel
1. I opted in for an early check in, I was told that it was a possibility. Only for me to plan ahead, get there and did not get the early check in. All my plans fell through..
2. Housekeeping is pure hard work, i really appreciate the effort put in the room.
3. Everything else was great! The room was quiet, and the breakfast area was incredibly clean! The lady on duty doing a great job!

Leisure Partner
10/10
Exceptional
23 Mar 2025
Derek
Stayed here passing through on business very cozy clean place lots of walkable food around hotel from fast food to dine in
8/10
Excellent
23 Mar 2025
Justin
Staff has always been friendly. Easy parking. Could be cleaner. Had a cold shower. Toilet didn’t flush well. Breakfast is ok but outdated.
Leisure Friends
6/10
Pleasant
08 Feb 2025
Kaley

Not enough value for price

The rooms are clean and the staff was friendly but the pool was way to cold and no hot breakfast options other than waffles which was kinda disappointing.
Friends_and_family Family
10/10
Exceptional
01 Feb 2025
Margaret
The only thing we did Not like were the weird bed pillows
Leisure Family
6/10
Pleasant
05 Dec 2024
Shelia
Everything was good other than the dusty mold smell.
Friends_and_family Family
8/10
Excellent
26 Nov 2024
Britney
Did not like the fact the pool closes very early, I’ve never been to a hotel pool that closed before 9pm so that was disappointing
Leisure Family_with_children
4/10
Poor
15 Nov 2024
Alicia
The bathroom had mold on the ceiling. Checked out another room to move to but that one had mold on the bottom of the bed frame. Figured it's better to close the bathroom door.
10/10
Exceptional
15 Nov 2024
Heather
The room was perfect. Slept like I was on a cloud. The service was the best I’ve ever had for a hotel stay. The sweetest. I will definitely be back on my family visits.
Friends_and_family Family
10/10
Exceptional
12 Nov 2024
Monica
This was a good place to stay. Convenient, clean, and very friendly staff.
8/10
Excellent
11 Nov 2024
Jessie
Very clean
8/10
Excellent
07 Nov 2024
robert

Clean hotel, but watch out for bears.

Front desk personnel were excellent. Hotel was sharp looking. Room was large and very clean. Only complaint is the dumpster was not locked and bears were pulling the garbage out. The staff member mentioned that it happened every night so why do they not keep it locked?
Friends_and_family Family
10/10
Exceptional
03 Nov 2024
Jennifer

Top notch

It was absolutely amazing. My room was very clean, smelled great. Over all it was by far the best experience iv had at a hotel.
Self
8/10
Excellent
22 Oct 2024
Verified traveler
Facility needed new carpet
Business
8/10
Excellent
18 Oct 2024
Tamalee
Very friendly staff and also very clean. The breakfast and area to visit with friends was lacking.
10/10
Exceptional
14 Sep 2024
Jeffrey
Located right off the highway, it is close to stores. They have a decent breakfast. We got there a little early and they were kind enough to let us check in.
Leisure Family
6/10
Pleasant
10 Sep 2024
Amber
Our hotel had mold in it. I asked to be moved rooms. The next room was better however the air conditioner made funny noises. The staff were friendly.
Leisure Family
4/10
Poor
05 Aug 2024
William
Room near pool smelled of mould and mildew
Business Self
6/10
Pleasant
14 Jul 2024
Lincoln
Property and staff nice. I was overcharged because I ended up staying there 3 days and for that I was charged over $1,500.
Leisure Family_with_children
10/10
Exceptional
10 Jul 2024
Steve
Comfortable room, friendly staff,
Leisure Family
8/10
Excellent
05 Jul 2024
Christina
I enjoyed almost everything about our stay, except there weren't any vending machines. My son got hungry late at night and we were told there weren't any vending machines that held food.
10/10
Exceptional
05 Jul 2024
Lawrence
Very clean and quiet
Business
8/10
Excellent
17 Jun 2024
Melissa

2024 stay for Appalachian Challenge Academy 🎓

Pool area was entirely to hot, made it hard to breathe. As I am handicapped a walk in ramp would have been easier for me. My shower in my assessable room was nice, but a little slippery. I wore water shoes. One of my daughters in the other room slipped and fell due to the slippery tub. We asked for 4 extra towels and the worker told my daughter we could only have 2 as to many towels had been stolen. It would have been nice to have access to a dryer to dry our wet towels and bathing suits. Staff was friendly. A nice play area would have been awesome for my grand daughter. My t.v. was staticky in my assessable room, but fine in the other room. All in all it was a nice visit. You should have assessable suits for large families like mine. Then I wouldn't have had to rent 2 rooms.
Friends_and_family Family
4/10
Poor
16 Jun 2024
Allison
Our room just smelled of mildew and cigarettes. The room just didn’t feel clean. The lady that worked at the front desk was super sweet and accommodating. We only stayed one night so we were able to tough it out.
Business_and_leisure Family
10/10
Exceptional
19 May 2024
John
It was very pleasant staying here
Leisure Family
10/10
Exceptional
16 May 2024
Gail
The Front Desk people were very nice and friendly
Leisure Family
8/10
Excellent
21 Apr 2024
Zack

Good spot to stay for wheeling at Black Mountain

Overall pretty good, room was a little musty. They still have the same broken TV in the breakfast room that tries to give you a seizure, I’d love to see that thing replaced. But overall I’ll be back, mainly because it’s the best option in Harlan
Friends_and_family Family
6/10
Pleasant
15 Apr 2024
Maria
It was an average hotel room, nothing special. Nice to have the mini fridge but mattresses were wonky and pillows lumpy. Shower was nice and the continental breakfast was better than average. Staff were all excellent.
Leisure Family
8/10
Excellent
13 Apr 2024
Verified traveler
Really enjoyed my stay. Perfect for passing through and the Mexican restaurant just a mile away to GREAT!
Self
10/10
Exceptional
09 Apr 2024
Jessica

Hidden Gem!

Staff was so friendly and helpful, probably the most accommodating hotel we have stayed at. Breakfast all pre packaged but still good. A toaster would have been nice, but that’s just personal preference:) . Super nice front desk host, even when my pup busted in on her. Thank you again so much. This trip was a first outing after nearly a year long hospital stay .
Friends_and_family Family
8/10
Excellent
08 Apr 2024
Chloe
Nice clean place, I don’t have any complaints
Leisure Partner
10/10
Exceptional
28 Mar 2024
Alison
The check-in host was very friendly and helpful. She let me know that my room was located near an exit door at the end of the building, if I wanted to park closer to the room.
Leisure Pet
10/10
Exceptional
25 Mar 2024
Colleen
Bed comfort
Clean
Business_and_leisure Partner
8/10
Excellent
17 Mar 2024
Lisa
Clean and safe.
Business Family
10/10
Exceptional
11 Mar 2024
Sabrina
Jessica at front desk was very helpful and accommodating, we had to come in town for a family emergency and she was wonderful
Thank you Jessica
Partner
8/10
Excellent
05 Mar 2024
Tony
I did not like the fact that the pool was down both nights I was there for maintenance and the breakfast choices are very limited.
Business Self
10/10
Exceptional
19 Feb 2024
Verified traveler

Comfortable and Friendly

Very comfortable stay with friendly staff!
Business

Location & surroundings

Quality Inn Harlan
2608 South Highway 421, Harlan, United States

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Quality Inn Harlan

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