Name: Marbella Place Anyer By Jayakarta
Address: Jalan Raya Karang Bolong, 135, Anyer, 42166, ID

8/10

Excellent

27 Jun 2022

Rifki

Amazing View Hotel

Hotel with amazing view in the western of Java island, you can see sunset clearly.

Friends_and_family Family

8/10

Excellent

23 May 2022

Ali

It was a good stay but the hotel requires updating

Leisure Partner

2/10

Poor

04 Oct 2021

Ashish

Bad bad experience

I think I made one of the biggest mistake while selecting this resort for my family stay.

Until now, this is my worst experience of staying in any resort in Indonesia.

Hotel is quite big, but they have not maintained it for guests. The big spider webs and big spiders which we see in movies are actually available in this hotel. They have lack of staff, those who are working there are not able to manage this much size of hotel. Only one lift was operational to manage 200 rooms from 2nd to 9th floor. The room amenities was pathetic. We ourself changed the bedsheet and it was a disaster to use the dirty bedsheets. AC was not working. I think we wasted our money here and because we actually tried to move to some other hotel but we didn’t got rooms available.

I strongly request hotel management to look into this otherwise they will lose customers.

Friends_and_family Family

10/10

Exceptional

18 Jul 2019

Joshua

Poetry Antique

The Marbella

Fast as rust,
the humid decay,
smoldering in defeat,
beneath my bare feet,
the fusty smell,
rising in the heat,
blurring the streets,
down hallways and corridors,
the mildew reeks,
the fire and sun,
heat beats the rhythm,
solar flare warm in the sea.

Crescively swollen wood halls,
stale buildings crumbling,
house to posts, wires crawl,
geckos white on tiles froze,
stairwells, browned and bronze,
red burrs clinging to the rails,
loyal comers wise to the details,
finding a new freedom,
only you can believe in,
secrets rumor the tales.

Beach tones, mopeds roam,
burrowed hideaways,
outline the local drape,
spoken faith twice a day,
chanting therapeutic,
in the jungle acoustic,
the day makes the way at island pace,
finished in silhouettes,
blues, yellows, oranges and reds.

Antique tarnished painted pink,
Roots, beliefs, colors batik unique,
vintage old paintings screaming,
from the walls to your mind teeming,
the mistress of the dinette,
laughing and smiling,
composed of few words,
simple, rehearsed, beguiling.

The spirit of the ocean,
living in our dreams,
between here and there,
amid them and me,
spread evenly,
sharing everything
in waves the brightness reflecting.

Far way home beyond dreaming skies,
in deep volcanic rock seas,
living in the future, parallel reality,
rejoining the water front scene

6/10

Pleasant

02 Nov 2017

Andrew

Nice Location, Needs Improvements/Upgrades

The Hotel is located nicely on the beach, and has nice outdoor sports facilities such as a swimming pool and tennis courts. There are lots of local stores and restaurants around the area to shop and dine in at reasonable prices

Sadly, the buildings are in bad need of repainting, as mold and mildew could be seen in several places. The elevator buttons had the numbers scratched off them, and the lobby floor wasn't clearly marked

The Studio Room over all has a nice feel to it: bright, big. However, the following issues need to addressed:
1) Toilet wasn't working properly.
The water reservoir wasn't closing off during refilling. This meant that the water had to be shut off to stop the water flowing noisily, making it hard to sleep at night
The water then had to be turned on to flush the toilet, using the water gun/hose
2) The bathtub had rust and damage to it
3) The shower knobs were loose
4) the bed mattress needs to be replaced.
It is clearly an old mattress, making is hard to sleep comfortably.
5) Wifi kept going down.
Mobile data reception was weak in the area, meaning that loss of the Wifi was even more of a problem

If it wasn't for the very low price of the room and the friendliness of the staff, I would have rated this stay lower. Management has some to do if they ant to increase business to the property

2/10

Poor

05 Jul 2017

Michael Amal Gama

The bed cover smell stink .
Bathroom door can not be locked .
Room smell no good .

Family

6/10

Pleasant

27 Jun 2017

Joshua

Could have been stellar

bothered a bit by staff

6/10

Pleasant

11 Jan 2017

Paul

Good location, above average standard

After changing rooms to a ground floor suite with external access to pool and close to beach the mood was happier and we enjoyed the stay. It's a big hotel and some rooms will involve a lengthy walk to common areas. The rooms were quiet but the decor is dated and all rooms could do with refurbishment. Pillows, bed sheets and towels also look overdue for replacement. However the property is nicely located with the resort grounds fronting onto a large stretch of beach where waves roll in, and locals at beach stalls provide cheap eats, sell small items, and arrange recreational activities. The beach promenade area also afforded great views at sunset. The buffet meals were more than adequate without being lush. Plenty of parking available, and a small convenience store located on site for those little extras including a small selection of preferred beverages. The service staff were friendly enough but overall the level of service is not going to take any awards. The place is popular for families and groups which lends some life to the place. Overall with the hotels.com discount it was good value for a large resort and provided a relaxing few days stay. I would certainly consider staying there again.

Partner

8/10

Excellent

29 Dec 2016

sumarno

Old building with good maintance

It was great place near beach. Recomended who want to stay close the beach.. Easy access.. Good parking

Family

2/10

Poor

13 Dec 2016

Verified traveler

old and not maintained

Room was not clean, bathtub also. Air condition was not cold and dripping. Bed sheets has dirty spors

Family

4/10

Poor

05 Apr 2016

William

Literally Falling Apart

I had two days to kill and this seemed to be the best hotel on the west coast of Java to get out of polluted Jakarta. This hotel, originally built by the Spanish Melia group, was probably beautiful once, but is now literally falling apart and in severe decline. I witnessed the outside hallway ceiling collapse onto the floor due to A/C condensate draining into the ceiling area. It continued to drain into the floor with no intervention by staff. I noticed this was happening in several areas. The customers now are primarily Jakarta locals visiting overnight On weekends. I was the only westerner for the whole weekend. Wifi performance was terrible - no bandwidth so it was useless when more than a few customers were online, and had to enter a complicated username and password every time I opened my phone or laptop. The electronic door keys had to be reset for me three times in two days. The door lock broke so I couldn't leave the room unattended for an afternoon until it was fixed. The bleach in front of the hotel is completely lined with shacks selling all manner of food and other junk and the beach is quite dirty
The staff were extremely friendly and helpful, but anything involving technology seemed to be problematic. Food was ok, drinks expensive.

4/10

Poor

22 Sep 2015

Mohan

dont do this mistake

The hotel is in very bad shape and probably the worst one that I have ever stayed in. It's old and very poorly maintained. The only positive aspect is its proximity to beach.

Partner

8/10

Excellent

26 Oct 2014

Aman Ryan

Marbella get way at Anyer, Java, Id

The hotel location is good, services are cheap however it is more suited to local Indonesians. I liked the folks at the resort.

Family

6/10

Pleasant

08 Feb 2014

Robbie

Beautiful, just old

** Closest to any beach we have ever stayed - a few walking steps off of hotel property you are literally in the sea!

** 2 seperate pool areas. Great for families of smaller children.

** spa prices and service are great.

** game area with ping-pong table and 2 pool tables as well as a cover playground for toddlers.

** discotheque on sight for adults.

** one restaurant with descent buffet each morning and evening.

** the biggest plus for us were the 2 shows that were performed each evening. :)

I gave low rating because hotel is in desperate need of some major remodeling. The first room we got had a bathroom that had black mold and in very bad shape, but they did kindly move us to one with out mold.

2/10

Poor

06 Nov 2013

Verified traveler

Broken bath tub, broken wash basin, dirty

Dirty hotel need repainting. Broken bath tub, broken wash basin, unchanged bedsheet

2/10

Poor

12 Aug 2013

Jay You

Strongly NOT recommended

it says 5 star as it has all the facilities needed for a 5 star, but they are all hardly mantianed. I would say it is a 3 star, the water in the swimming pool is green, the roof is leaking, 1980s TV, no battery in TV remote control, very old and unconfortable mattress, very rude lobby manager...etc.... I think most people who are not shill would have the same opintion!!

Family

8/10

Excellent

02 Jul 2013

HI HUAT

FANTASTIC FAMILY GETAWAY VERY NICE.

FANTASTIC FAMILY GETAWAY VERY NICE., BIG ROOM AND SERVICE GOOD

Family

8/10

Excellent

16 Sep 2022

ryusuke

施設が古く、所々使いにくい
反面ビーチサイドの立地は最高で、海から上ったあと、外のプールやシャワーは使いやすい。
従業員もみんな親切

Business_and_leisure

2/10

Poor

17 May 2022

Rita

I feel that I have been mislead by Marbella hotel. What they put on pictures are totally misleading. It’s absolutely disgusting: the room was smelly, very dirty/filthy, toilets were broken, kitchen sink was leaking, stove didn’t work, water was dirty and black, bed linen was stained and smelly, towels were dirty and the list goes on. This hotel doesn’t even deserve any rating. They shouldn’t be allowed to operate. They mislead the customer(s) completely. I suggest Expedia to take Marbella hotel off the lists. We booked the suite executive room only to be shocked by it’s beyond poor condition! We had to move to a different room twice, each time we shocked even more. The third time they tried to move us to another room, we decided to ask for a refund as there’s no way we could stay for another night in that filthy room. We had no shower, no sleep, could not use the toilets and we felt so exhausted. We managed to speak to the manager & asked for a refund. The Manager (Mr Paksi) had consented to give us the refund - all was done over the phone and was witnessed by Mr Didi on Saturday 14 May 2022 late evening. We urge anyone not to stay at Marbella Hotel Anyer. I just feel really sorry for the workers. I have emailed Mr Paksi regarding the refund and waiting for his response.

Leisure Family

10/10

Exceptional

29 Dec 2017

Tedi

hotel tua namun nyaman untuk liburan keluarga

bagus dan anak anak happy walau kondisi hotel udah cukup tua