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Grand Resort Jermuk

Armenia Armenia , Jermuk State Sanctuary
JERMUK, Shahumyan Street, 7/5
Show on Google | Website | Map

9.4 Excellent 95 Reviews
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Pay with crypto or card

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Book your stay at Grand Resort Jermuk - You can pay with crypto or card

Hotel details

Useful information about Grand Resort Jermuk before you book

Located in the mountain spa town of Jermuk, this hotel offers a blend of modern facilities and traditional Armenian hospitality. Guests have access to a full-service spa, an indoor pool, a sauna, a hot tub, and a fitness centre.

The hotel provides complimentary Wi-Fi and on-site parking. Dining options include a restaurant, a bar/lounge, and a snack bar/deli, with a complimentary buffet breakfast served daily.

Rooms are equipped with air conditioning, a flat-screen TV, a fridge, and an electric kettle. Select rooms feature a balcony.

For local exploration, the Jermuk Canyon is 1. 8 km away, the Mineral Water Gallery is 2.

1 km away, and the Israel Ori Statue is 2. 2 km from the property.


A stay at Grand Resort Jermuk places you in the heart of Jermuk, within a 5-minute drive of Jermuk Canyon and Israel Ori Statue. This all-inclusive hotel is 1.4 mi (2.3 km) from Mineral Water Gallery and 4.4 mi (7.1 km) from Saint Gayane Church.

Make yourself at home in one of the 92 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 35 Pet max weight (per pet) in lb is 77

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: AMD 40000 per vehicle (one-way, maximum occupancy 3)
    • Pet fee: AMD 24000 per pet (varies based on length of stay)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

Nearby attractions

Jermuk Canyon 1.8 km / 1.1 mi
Mineral Water Gallery 2.1 km / 1.3 mi
Israel Ori Statue 2.2 km / 1.4 mi
Saint Gayane Church 7.1 km / 4.4 mi
Museum of Gladzor University 50.5 km / 31.4 mi
Vyats Dzor Regional Museum 50.5 km / 31.4 mi
Yeghegnadzor Regional Museum 51.2 km / 31.8 mi

Facilities

Total number of rooms
Connecting rooms
Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Minimum check-in age
Upon availability

Room options

  • SUITE KING SIZE BED SUITE • KING SIZE BED SUI.KG
    SUITE KING SIZE BED
    No room image available

    SUITE • KING SIZE BED

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic KING SIZE BED
    Room code SUI.KG
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE KING SIZE BED

    SUITE • KING SIZE BED

    SUITE KING SIZE BED
    SUITE • KING SIZE BED
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • SUITE Presidential SUITE • Presidential SUI.6S
    SUITE Presidential
    No room image available

    SUITE • Presidential

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic Presidential
    Room code SUI.6S
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE Presidential

    SUITE • Presidential

    SUITE Presidential
    SUITE • Presidential
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

  • DOUBLE KING SIZE BED DOUBLE • KING SIZE BED DBL.KG
    DOUBLE KING SIZE BED
    No room image available

    DOUBLE • KING SIZE BED

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic KING SIZE BED
    Room code DBL.KG
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE KING SIZE BED

    DOUBLE • KING SIZE BED

    DOUBLE KING SIZE BED
    DOUBLE • KING SIZE BED
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • TWIN STANDARD TWIN • STANDARD TWN.ST
    TWIN STANDARD
    No room image available

    TWIN • STANDARD

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type TWIN
    View / characteristic STANDARD
    Room code TWN.ST
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    TWIN STANDARD

    TWIN • STANDARD

    TWIN STANDARD
    TWIN • STANDARD
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about Grand Resort Jermuk

9.4
Excellent
95 Reviews
Cleanliness
10.0 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.4 /10
Amenities
9.6 /10
50 reviews shown
10/10
Exceptional
23 Apr 2026
Harutyun
I loved this hotel, a very comfy bed and quiet hotel room while the hotel was hopping and busy. Very nice buffets from the kitchen good quality and variety of choice and great location! Great Value and very good english!
Family
10/10
Exceptional
08 Nov 2025
Samuel
They have a spacious spa, so there’s always plenty of room. The pool was heated, clean, and the staff were excellent. My only comment would be about the bathroom doors in the room, they’re sliding doors from inside the bathroom, leaving both sides somewhat open and visible.
Partner
10/10
Exceptional
08 Oct 2025
Sona
Great hotel to enjoy Jeremie!
10/10
Exceptional
05 Sep 2025
nazareth
Exellent
Leisure Family
10/10
Exceptional
27 Jul 2025
ovsanna
Amazing surroundings with beautiful mountains and clean air! Staff very friendly and helpful. Room was nice and spacious
Leisure Family_with_children
8/10
Excellent
22 Jul 2024
Ruzanna
It is a great place for vacation and there is a lot of procedures that you can do.
Leisure Family
10/10
Exceptional
30 Jun 2024
Stepan S.
The best resort in Jermuk
Leisure
10/10
Exceptional
26 Jun 2024
Verified traveler
Best place to stay in Jermuk, service is very good. Improvement Point: Staff can be more polite in their conduct
Leisure Family
10/10
Exceptional
23 Jun 2024
kenneth
wonderful environment, clean and tidy room, restaurant provides good dinner, comfortable to walk around the hotel, easy to find.
Leisure Self
10/10
Exceptional
28 Apr 2024
Lusine
Really liked the hotel! Clean rooms, friendly staff and great location !
Leisure Partner
10/10
Exceptional
27 Mar 2024
Verified traveler
Everything in Jermuk is great especially Movses Jermukyan
Business_and_leisure Family
10/10
Exceptional
26 Dec 2022
Verified traveler
Absolutely wonderful stay! Dinner and breakfast are included and they are definitely some of the best I’ve had anywhere when traveling, with the buffet menu changing every day and full of various vegetarian as well as meat entrees. The rooms are more than adequate in terms of size and cleanliness. Also the spa options are wonderful and very affordable. Would stay again!
10/10
Exceptional
06 Jul 2022
vahe
The best resort in Jermuk. Walking distance to shops. Great staff. Awesome service.
Leisure Family
10/10
Exceptional
13 Sep 2021
Vrej
This is NOT a smoke free property.
3rd floor rooms smoking is allowed.
Leisure Partner
10/10
Exceptional
09 Aug 2021
Verified traveler
Nice place with friendly staff
Leisure Family_with_children
10/10
Exceptional
06 Jun 2021
Verified traveler
Very friendly staff, excellent spa offering and a nice relaxing atmosphere.
Partner
8/10
Excellent
17 May 2021
Michail

Weekend at Jermuk

We stayed for the weekend at the hotel and I have to say the overall service, friendliness and availability of the staff was really exceptional.

Our 3 year daughter had also a small accident and needed a few stitches. The staff went with us to the clinic and helped us all the way until everything was fine. This was especially helpful as we don't speak the language. A big thanks to Davit for all his help.

We will sure go back to Jermuk and the hotel
Friends_and_family Family
10/10
Exceptional
13 May 2021
Gabriele

Nice staying overall

It was a nice stay overall, i suggest it for a short stay and for the spa and treatments. Unfortunately English is really poor so i wasn't able to understand most of the treatments offered, a real pity.
Partner
10/10
Exceptional
01 May 2021
Payal
Very good rooms and very comfortable stay. We had inter connecting rooms which made it easier with kids
Friends_and_family Family
10/10
Exceptional
30 Sep 2020
Piruza
Great experience as always.
Friends_and_family Family
10/10
Exceptional
24 Oct 2019
Verified traveler
Very clean, modern and comfortable.

Close to all
Leisure Family
10/10
Exceptional
26 Jul 2019
Karen

Relax and rejuvenate

Amazing resort
All employees were professional
I recommend you to get all inclusive package
I will be going back for sure
Jermuk is great
Family
10/10
Exceptional
19 Jul 2019
susanna

Great place to stay

Great place to relax have fun location is perfect good breakfast pool and jacuzzi great and honest employees and service
Family
10/10
Exceptional
18 May 2019
Verified traveler

Delightfully relaxing

A great place to get away and just relax. Very comfortable rooms in a quiet town up in the mountains with fresh air. Good wifi too. Pool, hot-tub sauna and gym were in good condition and clean.
10/10
Exceptional
14 May 2019
Jason

Relaxing break from touring around

Spacious & comfortable rooms with fresh mountain air in serene surroundings. I ended up extending my stay for a few days to catch up on some work and just to relax. It's a very small town up in the mountains (there was still a little snow on the ground in April). Since there isn't much traffic it was nice to have some clean smog-free air to breathe for a few days. Beds are VERY comfortable. Rooms are big with great amenities. Breakfast is good. The only \"gotcha\" is that the name of this place has a different location on Google Maps, and that other location is NOT open and in fact it's a very bad road. So make sure you navigate to the correct place otherwise you'll be in for a surprise.
10/10
Exceptional
25 Feb 2019
Verified traveler
All was very ok. will stay there again if needed in future.
Leisure Friends
10/10
Exceptional
17 Sep 2018
Hrayr
The hotel overall is on a high level taking into consideration location, staff, F&B, pool etc.
8/10
Excellent
04 Sep 2018
JD
Modern, updated and clean rooms. Location was ideal and restaurant was good.
8/10
Excellent
25 Aug 2018
Verified traveler
The location and view is wonderful. Very nice place and to relax. But I think when I heard the brand name “Hyatt” I would have expected more. But generally satisfied.
10/10
Exceptional
16 Aug 2018
Irene
Nice hotel in the center of jermuk
10/10
Exceptional
14 Jul 2018
Verified traveler
Great location
10/10
Exceptional
11 Jul 2018
AG
Hyatt Place
Rooms were so clean and comfy. Bed sheets were super soft and clean. The pull out bed was the most comfortable one I have ever slept on, felt just like a regular bed. Breakfast buffet was great with so many options. We enjoyed every second of our stay. Will definitely go back whenever we visited Jermuk again.
10/10
Exceptional
28 Jun 2018
Verified traveler
Everything was very nice and the staff was helpful.
The only problem we had was that the room was very hot the air conditioner wasn’t working at night. We did get it fixed in the morning except we weren’t in the room after that.
10/10
Exceptional
14 Jun 2018
Verified traveler

Large rooms bed is so confe

Great hotel new clean 5star breakfast is awesome staff are friendly great relaxing place.
2/10
Poor
06 Apr 2018
Verified traveler

Horrible Service

Unprofessional and uneducated service. First, charged extra for the second person to stay in a room with King bed. Spa is listed to open at 9:00am but was told to go no earlier than 9:15... in actuality they opened at 9:35am

Restaurant: limited food at ridiculous prices. Burnt toast is a standard. Wine list - have 5 listed. Have only 2. One is a $9 garbage vinegar water (that is displayed everywhere in the hotel, probably the managers brother sells this garbage), the other one is a $27 garbage.

Get a clue on how to serve people properly. Have some normal wine, Armenia has plenty awesome ones.
8/10
Excellent
06 Nov 2017
Christopher
Nicest hotel in the area.
Family
10/10
Exceptional
11 Sep 2017
Khalil

Joyfull

Super good
Family
10/10
Exceptional
24 Aug 2017
Verified traveler
Clean . Nice. Friendly. Great location. Good breakfast
10/10
Exceptional
22 Jul 2017
Lydia

Exceptional place

Great hotel in many ways, love the location, very helpful staff. Used the mineral baths at the hotel and it was wonderful experience, excellent breakfast .We booked two nights but we had to cancel the 2nd night as my husband had a problem breathing due to the height altitude. The manger Vahe Hakobyan helped and refunded that night. I recommend this hotel strongly.
Partner
10/10
Exceptional
02 Oct 2016
Nicholas

When in Jermuk you must stay here!

Seriously - well done to the Hyatt for building this place at Jermuk

Food - great
service - great
Tariff - great value
Family
10/10
Exceptional
22 Jul 2016
Verified traveler

Excellent rest and relaxation.

Excellent place. Great nature, helpful and friendly staff. Rooms are super clean. SPA is excellent, great value.
8/10
Excellent
18 May 2016
Dr Mike

Jermuk

Beautiful Property - friendly staff in need of management and training
10/10
Exceptional
15 Oct 2015
Helen

Perfect hote in Jermuk

We loved this hotel.
Breakfast excellent; staff great and helpful; facilities excellent - loved the pool, sauna, Jacuzzi; beautiful room.
Partner
8/10
Excellent
27 Sep 2015
Laurent

Nice weekend getaway

After a 3 hrs drive you find yourself at the heart of the mountains in a calm and refreshing environment. Enjoy the waterfall, lake, mountain views and dam.
Family
6/10
Pleasant
08 Sep 2015
Verified traveler

Nice hotel, but no AC!

The hotel is brand new, but it already has serious issues. First, the AC in the room does not work -this made it very difficult to sleep, as the room got very hot. Could not open the door because of the noise outside.

Second, the service is severely lacking. Staff were very polite, but unfortunately incompetent in many ways.

Finally, there's just not that much to do in Jermuk, so come prepared with a long book!
Partner
10/10
Exceptional
27 Jul 2023
Xavier

Très bien

Personnel super 👍 !
Partner
6/10
Pleasant
18 Aug 2022
JAIME
Las comidas poco variadas y la calidad no es la mejor.
Leisure Family
10/10
Exceptional
10 Nov 2021
Alexey
Хороший отель, прекрасное расположение, чистые и комфортные номера. Хотелось бы отдельный ресторан для ужина, если не берешь \"все включено\"
Partner
10/10
Exceptional
23 Jun 2021
omar

مميز

فندق رائع بجانبه الممشى والمطاعم وشلال جرموك والمنتجع الصحي
10/10
Exceptional
13 Oct 2019
Verified traveler

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