Hotel Viktoria

10/10

Exceptional

19 Dec 2025

Richard

yes

10/10

Exceptional

23 Sep 2025

Emma

This is a lovely little hotel. Very professional staff extremely clean and quiet. Located right by the Schonbrunn palace it is just a gorgeous neighborhood with lots of lovely restaurants, bakeries and shops. The Palace grounds are beautiful and huge. While not right in the city centre I preferred staying here as the restaurants are cheaper and there is more of a local flavour. Wonderful hotel.

Leisure Family

8/10

Excellent

22 Sep 2025

Jenny

Conviently located next to Schönbrunn and close to the metro. Definitely an older property with few amenties, but a more affordable option than others in Vienna. The plumbing is old so the bathroom had a bit of a smell and also there is no AC so keep in mind for the summer.

Leisure Family

10/10

Exceptional

26 Jul 2025

Minesh

Nice and quiet and close to train station and p

6/10

Pleasant

14 Jul 2025

michelle

The area where the hotel was situated was really good, lots of restaurants and shops, also the underground was a two minute walk away. Schonbrunn was also just across the road. The hotel itself was abit outdated, and the sheets were never changed in the four nights we were there, even though we requested it. Three beds in one room was too much as you could not move around the room.

Leisure Family

10/10

Exceptional

13 Apr 2025

Nikki

Hotel was in a good location for transport and to visit the palace. Staff were helpful and friendly and rooms were clean. Couldnt hear anyone in other rooms. Lots of great restaurants and bakeries nearby.

Leisure Partner

10/10

Exceptional

24 Dec 2024

Rhonda

Clean and comfortable, softest mattress I’ve had in Europe, friendly staff!

Leisure Partner

10/10

Exceptional

06 Oct 2024

viktoriia

It's next to the Schonbrunn palace and next to the metro. Very comfortable and good, knowledgeable staff. Only issue is that there's no AC, but other than that it's a good hotel.

Business_and_leisure Family

4/10

Poor

02 Aug 2024

Tatiana

We did not have a good experience. The hotel is old, clean but worn out facilities. Bathroom old, scuffed door. Window old. Bathtub drain clogged. It needed to be urgently renovated, especially the bathroom.

10/10

Exceptional

17 Aug 2023

Joie's Art

Great location and safe

10/10

Exceptional

16 Aug 2023

David

Perfect for our needs!

Leisure Friends

8/10

Excellent

19 Feb 2022

Melitta

Big room with high ceiling and triple glazing (very important with busy road nearby!)
No-one at reception desk when we arrived at 7 pm and no bell, had to phone to alert receptionist.

Leisure Partner

10/10

Exceptional

14 Oct 2021

Jay J

Excellent base for Vienna touring.

Five minute walk to U4 (light rail.)

European style breakfast (extra but try it)

Friendly staff helped print tickets.

Long way from airport by taxi (use train if you have not too much luggage.

Walking distance to Schön Brun (Palace

Partner

10/10

Exceptional

26 Sep 2021

Zoltan

Emberek ! Ide ne menjetek.

Nem volt rendes takaritás, az ágy feletti rész poros, nem minden esetben üritettek szemetet. Az ágynemü agyonmosott. Törölközök régiek, kutyák alá való.A reggeli amit beigétek 9 EU ért, sovány, minden nap ugyanaz. Az orosz tulajdonos összekeveri a két fővárost. Ha ezt előre közlik messze elkerülöm őket. Magyar vagyok nyögtük őket, tehát ismerősök. A Tulajdonos elutasitó. Mozgássérült vagyok, rendelkezem EU kártyával mégsincs a szállodánakmerre biztositott helye. Pedig úgy hirdették mozgássérült barát. Aszobák butorzata a II. világháboru előtti lehet. Soha nem megyek még a környékére sem. Visszakövetelném a parkolási dijat. De nem teszem mert nem tudok idegen nyelveket,

Friends_and_family Family

8/10

Excellent

15 Jul 2021

Verified traveler

Beautiful building on the wast edge of Schönbronn castle

Business Family_with_children

10/10

Exceptional

26 Feb 2020

Verified traveler

The property is well managed and well kept. It is conveniently located and accessible to almost everything. The staff (and, I believe, the owner) were very friendly, sweet, and accommodating. My only problem with our room was the cramped space between the desk and our bed. I checked our bed; it was a bit old, but was ok. Will certainly love to stay again in this hotel next time we're back in Vienna.

Leisure Partner

4/10

Poor

16 Aug 2019

Steluta

Beda condition was very poor, old room door, there was space, bit noisy,

Leisure Family

8/10

Excellent

06 Jun 2019

Verified traveler

Lovely older building \"boutique\" hotel. Nothing fancy, but comfortable. The pillows were a bit soft for me; I kept waking up during the night as my face would sink into the pillow. The bathtub/shower was a bit of a challenge to climb out of if you're a short hobbit.

6/10

Pleasant

01 Mar 2019

Verified traveler

retro style

It is a historic building with old style furniture. A small recently refurbished bathroom. All is very clean. The charm come with some minus: the mattress a bit uneven, poor sound isolation and the door to the room shakes with any air movement in the corridors. Ok breakfast. Wi-Fi quite unreliable.

8/10

Excellent

19 Dec 2018

Tony

Faded Grandeur in Vienna

An old-fashioned Hotel which has seen better days but one with bags of character. The staff were very helpful and there was a good value Breakfast in the morning. The soft bed wasn’t to my liking but the room was clean and spacious.

8/10

Excellent

18 Dec 2018

Richard

Very convienient to U4 line and local groceries, shopping.

10/10

Exceptional

29 Oct 2018

Verified traveler

Historic Hotel close to Metro, winter palace, shopping, buses - we actually connected from the train station without much trouble.

8/10

Excellent

12 Oct 2018

Verified traveler

A small & nice hotel, friendly staff and just a few minutes from Schönbrunn away.

10/10

Exceptional

23 Sep 2018

Jennifer

Lovely stay near Shonbrun

Hotel Viktoria was amazing! Our flight was delayed a day, so we needed last minute accommodations. Not only did they help us with our bags, they let us check in 5 hours early, and helped arrange airport shuttle for us. Such a lovely place, I would absolutely stay here again!

Partner

6/10

Pleasant

13 Jun 2018

Verified traveler

The location is fantastic for Schonbrunn and access to the subway system, and there are a lot of good places to eat nearby. However, that sums up all the positive things about this hotel. My daughter and I were put in one of three basement rooms, even though the hotel was not full. Because the hotel doesn't have air conditioning, the room was hot but our window was high on the wall in the room, at street level outside, and we didn't feel comfortable opening it in case someone tried to get into our room through the window. Had we been placed on a higher level floor, we could have opened a window and got some fresh air. Additionally, although I put a do not disturb sign on the door in the morning, the room was available every afternoon, but was only cleaned once, with a fresh change of towels during our four night stay. The basement rooms are close to the breakfast room, so all morning the noise of dishes being carried to and from tables could be heard. The duvet only covered half the bed, so if two people had been sharing a bed in this room, only one of them would have had a duvet at night. We had a great time in Vienna, but the hotel was a big disappointment.

Family

8/10

Excellent

20 Sep 2017

Elisabeth

Very convenient location

Easy to reach by public transport, close to tourist areas (Schoenbrunn castle and park), Hietzing is a very pleasant Vienna district, so overall a very pleasant stay.

8/10

Excellent

18 Jul 2017

Verified traveler

Nice place, very clean, very quiet area

8/10

Excellent

02 Jan 2017

Verified traveler

Comfortable hotel, very close to tube station, buses and trams. Very convenient for Schonbrun palace and 15 mins on tube into centre of Vienna (Karlsplatz/Oper). Good Wi-Fi, good buffet breakfast (extra cost depending on package). A little dated perhaps and some dust in our room on arrival, however, made up for by friendly and helpful staff.

Local area is quite well to do, being very close to Schonbrunn and you feel safe walking around in the evening. Lindt chocolate shop very close and good local shops and restaurants. Typical Austrian food at \"Otto\" restaurant and good Italian with more atmosphere \"Da Fernandando\". Both within 5 minutes walk.

Partner

6/10

Pleasant

24 Sep 2015

Verified traveler

Hotel is close to Schonbrunn Palace and Zoo.
Metro station is close.

Family

2/10

Poor

08 Jun 2015

Helen

Would return to Vienna, but not this hotel

The hotel was in a good location, but very basic breakfast and we had an issue with bed bugs. We were moved into another, cleaner, room after two days.

Family

2/10

Poor

02 Jun 2015

Helen

Beware of the bed bugs

Good location, but that's it. Bed bugs in our first room and although the staff were polite, the damage had been done and my bites became very sore. Loved Vienna, but would not return to this hotel.

Family

6/10

Pleasant

28 May 2015

Helen

Bed bugs, basic breakfast, good location

We had an issue with bed bugs for the first two days - with little help from the staff. On the third day I stripped the sheets and showed them my bug-bitten arm. They moved us immediately and were accommodating after this - even giving us free breakfast...although this wasn't great. I would advise that if you stay in room 184 (or any), that you check the bed before agreeing to stay there. Hotel wasn't a cheap option, so expected more. Good location but I won't be returning.

Family

8/10

Excellent

27 May 2015

Johnathan

Lovely friendly hotel in Vienna...

Great stay in Vienna for Eurovision Weekend. Fabulous location, close to all means of transport, the Htl Viktoria was a great choice.
A family run and friendly hotel with comfortable and clean rooms. Staff were nice helpful too... Not a luxurious hotel, but if you want clean and central, this is a good choice...

Family

8/10

Excellent

21 Sep 2014

Ed Engelhardt

Vienna

Room was very nice and in walking distance of Schloss Schoenbrun. The only down side was because pf no air conditioning, there was a lot of street noise through the open wondows

Family

8/10

Excellent

19 Aug 2014

CG

This was a good hotel, but did not have internet available - essential surely in this day and age

4/10

Poor

30 Jul 2014

Verified traveler

NOT a chance to ever stay again.

The stay began with no toilet paper in the rooms washroom. When asked for some at the desk we were told we do not use it. Now I was speaking English but if you translate toilet paper to German there is not much changing with the words. Staff had credit card details on the store paperwork but pushed very hard everyday for us to pay for our full stay upfront. Staff were not friendly during the stay, actually quite rude. Will definitely NOT recommend and would NEVER return even if the room was half the price. Was convenient for the distance to the palace grounds.

10/10

Exceptional

02 Jan 2026

Sidnei

Hotel não tinha café da manhã, bom pelos menos não foi oferecido!!!

Self

10/10

Exceptional

19 Dec 2025

Maxime

Le personnel était adorable et arrangeant. L'hôtel était également parfait. Je recommande

Leisure

6/10

Pleasant

19 Jan 2025

Sumire

シェーンブルン近くで駅にも近く観光には最適でした。
私たちの英語が下手なせいもありましたが受付スタッフが一方的に話してきて質問に答えてくれるまでに時間がかかりました。

10/10

Exceptional

22 Dec 2024

Daniel Marius

Parken ist ein Problem, wie überall in Wien.
Unterkunft selbst ist alt-klassische-Wien Still, aber sehr gut enthalten und man reißt angenehm in die Vergangenheit und lebt in den Luxus von damals

Leisure Family

8/10

Excellent

30 Nov 2024

Karin

Gute Lage für Wien, man braucht nicht unbedingt ein Auto, da die Ubahn in unmittelbarer Nähe ist.

Leisure Partner

6/10

Pleasant

30 Aug 2024

Verified traveler

Okay for only sleeping.

Pretty average. Okay if you only want to rest overnight because it is not centric at all. Good thing is it has a metro station very close which leaves you Downtown very quick.

Self

8/10

Excellent

27 Aug 2024

Tim

Schönes Hotel, zwar etwas in die Jahre gekommen aber sehr gut gelegen, um Wien kennen zu lernen. Ein paar Minuten zu Fuß zur U-Bahn und dann in 7 Stationen mitten in die Stadt.

Leisure Family

10/10

Exceptional

26 Aug 2024

Nadja

Hotel Viktoria

War alles perfekt

6/10

Pleasant

24 Aug 2024

Carmen

Good value for money

Das Hotel Viktoria ist ein nettes 3 - Sterne Haus. Wir kannten es von einem Aufenthalt 2018 und waren uns bewusst, dass wir keinen Luxus erwarten konnten. Das Doppelzimmer mit Balkon ist aber wirklich nett, nur das Badezimmer leider klein (kaum Abstellfläche für Toilettesachen).
Das Doppelbett ist sehr gut, und das Zimmer für 2 Personen sicher groß genug.
Wir wussten, dass es keine Klimaanlage gibt. Dass es ausgerechnet während unseres Aufenthaltes in Wien so extrem heiß sein würde, dafür kann niemand etwas.
Wir kommen sicher gerne wieder für kürzere Wienbesuche - allerdings wahrscheinlich nicht mehr im Hochsommer.

Partner

10/10

Exceptional

13 Aug 2024

philippe

Excellent

Excellent accueil et très bon service. Tout s’est très bien passé pendant notre séjour. Nous avons été ravis.

Friends_and_family Family

8/10

Excellent

09 Aug 2024

laure

Bon emplacement pour visiter Vienne et le chateau

Très bon emplacement a côte du chateau et prés du metro.

Friends_and_family Family

8/10

Excellent

03 Aug 2024

Mia

The location is very close to Schloss Schönbrunn and the public transport. The rooms are spacious and clean. The intetior isn't the most modern but does its job.

Leisure Family_with_children

10/10

Exceptional

12 Jun 2024

Cristian

Personal sehr freundlich. Preis/Leistung super in Ordnung und sauber. Keine Zentrallage, aber wollten wir nicht. Mit der U-Bahn in 15 Minuten vor der Tür. Gerne wieder.

4/10

Poor

09 Jun 2024

Rita

Dårlig frokost, ingen air condition, bråk fra gaten. Resepsjonisten hadde liten kunnskap og snakket dårlig engelsk

Friends_and_family Friends

6/10

Pleasant

20 May 2024

Elisabeth

Frühstück erst ab 8:00, obwohl auf der Homepage 7:30 angegeben wird, was uns vom äußerst unfreundlichen Personal nicht mal geglaubt wurde. Ungut mit 2 hungrigen Kleinkindern. Außerdem ist die Qualität des Angebots den Preis bei weitem nicht wert. Der Frühstücksraum ist im feucht-kalten Keller.

Zimmer prinzipiell ok, mehr aber auch nicht. Am abgewohnten Teppich waren noch die Haar-Büschel von den vorigen Gästen zu finden.

Lage super für Schönbrunn-Besuch.

Leisure Family_with_children

10/10

Exceptional

04 May 2024

dietmar

Sehr schönes Hotel und freundliches Personal. Die Lage zum Schloss und zur U-Bahn ist perfekt. Alles sehr sauber. Klare Empfehlung.

Leisure Friends

6/10

Pleasant

17 Feb 2023

ALBERTO

La struttura è datata, necessiterebbe di una ristrutturazione radicale.

Business_and_leisure Self

2/10

Poor

25 Sep 2022

Hiroshi

信じられない品質の低さ

ここはとにかく酷い。フロントには誰もおらず(通路の奥まった場所)、部屋は暗く、冷暖房なし、冷蔵庫なし、週末の観光の情報も得られない。
同一価格帯のホテルを一度見られたら良いのでは、とさえ思う品質の悪さ。
私は出張でｳｨｰﾝに来る時は毎週ホテルを変えていろいろ経験してきたが、ここは最悪に近い。

Business

8/10

Excellent

12 Sep 2022

ANDREAS

Wien .. eine besondere Stadt

Für uns eine ideale Lage. Sehr nette Rezeption.

Partner

8/10

Excellent

26 Aug 2022

Bernd

Sehr freundliches Team.

8/10

Excellent

22 Aug 2022

Marilena

Arredamento un po’ vecchio ma ben tenuto
Pulito e silenzioso
Personale cordiale e disponibile
Comodissima alla metro
Consiglio sicuramente.

Leisure Family

8/10

Excellent

18 Jul 2022

Andrea

Altes Hotel mit Wiener Charakter. Das Zimmer war in Ordnung. Personal aufmerksam. Lage bestens. U4 2 min. zu Fuß . Schönbrunn zu Fuß erreichbar. Genügend Lokale um die Ecke. Wir würden das Hotel wieder buchen.

Leisure Family

8/10

Excellent

30 May 2022

Margherita

Onesto

Hotel praticamente davanti a Schönbrun, un po’ datato ma pulito e in buone condizioni generali. Bagno nuovo e funzionale. Ascensore pulito. Colazione migliorabile (per 12€ al giorno l’offerta è un po’ misera, non ho visto traccia di uova e roba calda quasi zero). Rapporto qualità-prezzo abbastanza onesto considerata la posizione. Personale gentilissimo.

Business

10/10

Exceptional

16 May 2022

Ivan

Dobrá volba

Vstřícný a laskavý personál, výborná poloha hotelu a přijatelná cena

Business

8/10

Excellent

15 Apr 2022

Patricia

Perfekt läge till ett rimligt pris

Friends_and_family Family

10/10

Exceptional

04 Jan 2022

Abdelwahed

Hôtel bien placé

Oui c'était très bien, nous avons pu entrer dans la chambre à 10 heures du matin, la dame de l'accueil était très gentille, et la chambre très calme

Friends_and_family Family

10/10

Exceptional

12 Mar 2020

Christina

Christina

Die Unterkunft im Hotel Viktoria ist hervorragend
Habe schön öfters hier übernachtet

Self

8/10

Excellent

10 Mar 2020

Verified traveler

Antique design of the room was vert impressive I think.

Leisure Self

10/10

Exceptional

23 Jan 2020

Verified traveler

Alles super!

Alles ok, dankeee !

Partner

10/10

Exceptional

03 Jan 2020

Maria

muy buena comunicación a 2 minutos andando del metro con linea directa al centro en 20 minutos.
personal recepción muy agradable y muy limpio.

Leisure Friends

8/10

Excellent

16 Dec 2019

Alberto

A pesar de no estar en el centro, tiene una parada de metro muy cerca que en poco más de 15 minutos te deja en la zona más turística. No obstante, está al lado de uno de los palacios más interesantes de visitar en Viena. La atención por parte del personal fue correcta.

Como parte negativa, es que al hotel no le vendría mal una reforma ya que tanto en estética como en funcionalidad se percibe anticuado. Nuestra habitación daba hacia una zona interior en obras, que ya desde las 7 de la mañana comenzaban a hacer ruido.

Leisure Partner

8/10

Excellent

20 Oct 2019

gunnar

Preis & Leistungs Sieger

Preis & Leistung haben auf jeden Fall gestimmt. Parken ist fast unmöglich in der Umgebung.

Business

8/10

Excellent

25 Aug 2019

Michaela

Älteres Hotel,aber ruhig u. mit geräumigen Zimmern

Hotel ist schon etwas älter, dafür ist es in der Nacht recht ruhig u. das Zimmer war angenehm groß. Lediglich das Badezimmer hätte etwas geräumiger sein können. Im Zimmer gab es sogar einen Wasserkocher u. Tee bzw. Kaffee zum selber machen. Der Tiergarten Schönbrunn ist zu Fuß gut erreichbar u. in max. 3 min. ist man zu Fuß bei der U-Bahnstation Hietzing (U4).

Family

8/10

Excellent

27 Jun 2019

yuko

Close to the station. Very convenient.

8/10

Excellent

10 Jun 2019

Andreas

Gute Lage zu einem guten Preis- Leitungsverhältnis

Geschäftlich im Tiergarten. Die Lage ist optimal. Man kommt zu Fuß in 5 Minuten in den Tiergarten und die Anbindung an den öffentlichen Verkehr ist ideal und kommt in 15 Minuten in die Innenstadt.

10/10

Exceptional

17 May 2019

Verified traveler

Excellent service, endroit propre et avec du cachet. Service en français également.

Leisure Partner

8/10

Excellent

22 Apr 2019

anton

Gute Lage

Gutes und Sauberes Hotel.

Family

10/10

Exceptional

15 Apr 2019

Alexander

Schön ruhig gelegen, dennoch zentral in Hietzing. Gute und preiswerte Restaurants in unmittelbarer Nähe. Der Park und Schloss Schönbrunn direkt um die Ecke. Sehr netter Empfang, kompetente Mitarbeiter.
Sehr gut erhaltenes Hotel in einem älteren Gebäude. Unser Zimmer war sauber und gepflegt.

Family

10/10

Exceptional

12 Apr 2019

Josef

Gerne wieder!

Wir waren auf einer Citytour mit den Fahrrädern in Wien unterwegs und checkten im Hotel Viktoria ein. Das alte Hotellgebäude ist sehr gepflegt. Die Zimmer waren sauber und geräumig. Gutes Frühstück. Das Personal teilweise grimmig aber sehr hilfsbereit

Partner