Name: Ramada By Wyndham Amritsar
Address: 117 Hall Bazaar, Wentzville, 143006, IN

8/10

Excellent

17 Apr 2026

Bharat

Clean rooms location is good close to golden temple
Breakfast was hit n miss

Partner

8/10

Excellent

21 Oct 2025

Saktinder

Great location.

Friends_and_family Family

4/10

Poor

02 Mar 2025

Jagdeep

Mixed experience

First room had a/c smelling of urine.
Had to move at 1am to another room. The a/c was also smelly and i was recommended using an air freshener. Filter required replacement which wasnt done. Pretty much ruined ab otherwise enjoyable trip to Amritsar. No attempt to recompense for inconvenience.

Get woken up by islamic prayers..not expected. Respect religions but dont shovr it in people's heads.

Rooms are dated in the 1990s.

On plus side:
- easy to access sites and shopping
- food and choice is good
- staff are friendly but have to work with what theyre provided
- room service is prompt

Business Family

10/10

Exceptional

18 Feb 2025

Sukhwinder

Great location, friendly staff, very clean

10/10

Exceptional

01 Feb 2025

Dean

Great location

Perfect locations for all the sites. Beautiful building. Only downside is the pool and gym are currently closed

Self

2/10

Poor

27 Jan 2025

Sanjay

They wouldn't change the date when I requested after booking it on line after 10 minutes

10/10

Exceptional

25 Jan 2025

Navneet

It’s always lovely to stay at Ramada. Everything is walking distant. Staff is very helpful and kitchen opens till late. Food is delicious. Thanks for ur service.

Business_and_leisure Self

10/10

Exceptional

04 Jan 2025

BHAGAT

Great

10/10

Exceptional

04 Dec 2024

Puneet

Staff was friendly

2/10

Poor

24 Nov 2024

Harpreet

The room had very bad smell. We asked to change the room which they did but even the other room was had smell.

Leisure Family

10/10

Exceptional

13 Apr 2022

Gagandeep

Great location

Leisure Family

10/10

Exceptional

04 Apr 2022

Varun

Right in the Market, walking distance from a lot of places.

Leisure Family_with_children

10/10

Exceptional

13 Jan 2022

NIMISH

good hotel
proximity to the golden temple was superb

Business

4/10

Poor

04 Oct 2021

Harpreet

The bathroom shower was getting water from the drain line which spell a lot when I try to use it. We used the hut bathtub in the executive suite which we sending water to the drain line of the shower and spell dirty. Also, the lights switches were not working for some light on photos and lamp when we off it.

Leisure Partner

10/10

Exceptional

29 Jan 2020

Ellen

Fabulous girls overnight trip!!!

Was on a girls trip and was nervous since I had made the reservation. We were upgraded from the executive to family suite, which was a nice solution since there were 3 of us. It gave us a second room with an actual bed instead of a pull out.
Breakfast was delicious. Restaurant serves great food.
The staff were friendly and helpful.
Room was clean. Room service prompt.

Friends_and_family Friends

10/10

Exceptional

01 May 2019

Verified traveler

Excellent service from all the staff- especially Jaideep and Sapna. They were both super friendly, helpful and very welcoming for the whole of our stay. Fantastic location 10 minute walk from Harmandir Sahib. Wonderful food in the restaurant.

Leisure Family

8/10

Excellent

25 Mar 2019

k.k.p

Ramada staff is very professional.
The administration staff was very helpful to book hotel shuttle as our flight was late night pickup from Amaritsar airport was excellent .I booked for two nights standard room .on arrival I was not happy with room which had no window and felt costerfobic .On expedia booking it would be helpful for people to know if they are booking room without a window. After speaking to the staff our room was changed the next day .Location is very good for anyone visiting the golden temple .

Friends_and_family Partner

10/10

Exceptional

20 Feb 2019

Verified traveler

Excellent hotel and in a great location for the Golden Temple

Leisure Family

8/10

Excellent

18 Feb 2019

ALKA RAM

Comfortable stay in vicinity of Jallianwala Baug

Ramada Amritsar is very close - walking distance to Jallianwala Baug and Golden Temple too.
Overall the was very comfortable and enjoyable but for episode of lift getting stuck 2 occasion on same floor in spite of notifying to front desk, corrective action was delayed.
Box of tissue was missing in our executive Suit. After asking we were given bunch of tissues open.
The electronic key card gets deactivated every 24 hrs. One needs to activate repeatedly.
I would go there again as I felt comfortable and safe.

Friends

10/10

Exceptional

05 Feb 2019

Verified traveler

I loved the breakfast buffet every morning. Service was great.

Leisure Partner

6/10

Pleasant

17 Jan 2019

dena s.

This hotel needs a facelift

This hotel is in a great location for the Golden Temple, the Partition Museum, etc. Staff were very nice and the room as comfortable. However, the food in the restaurant was awful, and the interior decoration was simply spooky: long, dimly lit halls with faux Versailles interiors, poor lighting in the rooms. I felt like I was in a mausoleum.

2/10

Poor

17 Jan 2019

Quaid Johar

Extremely rude staff and indifferent behavior during check in.

Family

10/10

Exceptional

08 Jan 2019

Verified traveler

great location, comfy rooms and tastey breakfast.

Walking distance from Golden Temple. Staff were friendly and helpful. Rooms were spacious and comfortable. Good wifi connection. Breakfast was very good, lots of options.

Family

6/10

Pleasant

08 Jan 2019

Verified traveler

Room had a mildew smell, front desk and almost all staff were very friendly, aside from the guy who insisted on opening my taxi door and then wouldn’t shut it without a tip. Great location but rooms and bathrooms need some upkeep.8&

Friends

8/10

Excellent

07 Jan 2019

Jasbir

My stay at Ramada was comfortable. We got a good rest every night after a day of touring and ready for the next day.

Family

10/10

Exceptional

04 Jan 2019

M

Great hotel. Comfortable & clean room. Awesome variety of food at breakfast.

10/10

Exceptional

01 Jan 2019

Verified traveler

The property is very well located. Walking distance to the Golden temple, the Partition museum, jallianwalla bagh , great shopping and restaurants.
The staff are very helpful and friendly. Our rooms were very comfortable and clean. The breakfast was very good with plenty of variety. We were able to book a car very easily through the hotel for our Waga border trip and for transfers to and from the airport.
Good WiFi . Plenty of tuk Tuks outside the hotel gate to take you around old town. Overall highly recommend it.

4/10

Poor

25 Dec 2018

CHARANDIP SINGH

No value for money

The standard room was too small in size. There was smell in the quilt and the cups were not cleaned inside the room. There was hair in Chole kulche ( buffet breakfast)

10/10

Exceptional

16 Dec 2018

Verified traveler

Liked the facility and it’s proximity to the Golden Temple and center of the city

8/10

Excellent

13 Dec 2018

Verified traveler

Family Trip

Good location to Partition Museum and Golden temple.. can walk once you know.. and nearby shops are good.
Generally good.

Family

4/10

Poor

10 Dec 2018

Jaswender

Disappointment with Ramada Amritsar.

The hotel is clean and convenient, but one staff member will say one thing and no one else will honour it, the travel desk was rude. Very dissapointed will not recommend to anyone purely because of service. Was so annoyed on verge of putting up on all social media sites as well as some newspapers in the UK that I'm associated with.

Partner

10/10

Exceptional

28 Nov 2018

Jagdip

Beautiful

It was lovely to stay close to Harmandar Sahib and enjoy the luxury

Family

8/10

Excellent

25 Nov 2018

Verified traveler

It was good

6/10

Pleasant

10 Nov 2018

Verified traveler

Average. Could do with a bit of updating

Partner

6/10

Pleasant

09 Nov 2018

CJ

If you are looking for a hotel closer to the golden temple then this is a place for you. The reception staff is very helpful but house keeping staff didnt do their job properly.
We didnt had any face or floor towels.
There was a shortage of toilet paper (for some reason), we would only get one toilet roll at a time.

10/10

Exceptional

02 Nov 2018

AJ

Good place is a great location

So initially I was caught off guard, since we had to wait 10 minutes to get checked-in, but after that, the experience was great. The staff gave us a fantastic room, was attentive, and the service was good. We had an issue with the chef, who for whatever reason, decided not to make us French Toast, even though he had the ingredients to do so and was asking how he can help. This was surprising, but the staff later made us feel comfortable when we complained about it. The buffet is quite lavish, and the location is unbelievable, so I would definitely stay here again and highly recommend it.

Family

8/10

Excellent

21 Oct 2018

Sumit

Amritsar trip | Stay at Ramada, Amritsar

Decently maintained property. Not a very luxurious stay, rooms are quite expensive online depending on dates you choose.

Family

8/10

Excellent

02 Oct 2018

KK

It is very close to some of main attractions (Golden Temple, JaliawalaBagh). Property is very old but this is a best hotel in vicinity.

10/10

Exceptional

26 Aug 2018

Jgwilsmlwo

Lovely hotel in convenient location.

This is a beautiful hotel which is very conveniently located near all the major attractions of Amritsar. We walked to the Golden Temple from here and it is about 10-15 mins walk on safe paving. The rooms in the Ramada were quite spacious- we got upgraded to a Deluxe room. The hot water is available all the time. The WiFi is with vouchers and one needs to get these from the desk every day. The hotel staff were excellent and very helpful and obliging. The room had a fridge and elcectronic safe as well as a kettle. Breakfast was a buffet with many varieties including Indian and western dishes.

8/10

Excellent

19 Aug 2018

Sindy

Nice hotel in a perfect location

Hotel location is very close to darbar sahib making it great for any stay in Amritsar.
The hotel staff were also very courteous and most of the them responded promptly to all of our requests.
On a few occasions we had to be quite persistent with staff to get things done, (for instance we ended up waiting 2 days for a room change, as our extractor fan in the bathroom was not working) but overall, we found that staff (eventually) did go out of their way to ensure we had a pleasant stay.

The perfect location of this hotel and the staff would certainly encourage me to stay again!

10/10

Exceptional

17 Aug 2018

sharanjit

Good excellent service

Family

10/10

Exceptional

14 Aug 2018

MONICA

Stay was great

Room was very good and clean

Family

4/10

Poor

01 Aug 2018

niraj

Poor

Rude staff at the reception . Except it’s location near temple nothing is great

8/10

Excellent

01 Aug 2018

AB

Well located hotel

Very well located hotel close to Amritsar's focal point - the Golden Temple.

8/10

Excellent

30 Jul 2018

Andreas

Awful heavy air spray smell in the room; A/C not working. Had to change room. Less attentative and less friendly reception check-in; seem to be not interested in guest service. Housekeeping entered my room despite the clear sign ‘do not disturb’ to avoid their use of the awful air spray. In stark contrast, excellent breakfast and restaurant service.

8/10

Excellent

15 Jul 2018

Deepak

As soon you enter the Hotel, you smell food because the the hotel restaurant door is always open

10/10

Exceptional

04 Jun 2018

John

Amazing hotel

Amazing hotel

Partner

10/10

Exceptional

03 Jun 2018

Verified traveler

Great. Few smaller things like an iron per room and not an iron on demand would help. Bathroom slippers, etc. Otherwise very nice stay, very good staff. I had forgotten some stuff in my cupboard at checkout. Their Lost and Found dept kept it and I got it back. And of course, it is so near to the Golden Temple. What else can one ask for?

Family

8/10

Excellent

21 May 2018

Vikas

Nice hotel to stay\n

Room ambiance was good.Cooling of room was not upto mark. Desk service was too good.Check in was done very fast, too good,Restaront was too crowded . Very less space to move around.There was waiting for breakfast.which shouldn't be.Overall experience was very pleasant.

4/10

Poor

23 Apr 2018

surinder singh

Bad experience

Check in took one hour as their was no confirmation from Expedia side and again during check out no confirmation regarding payment made, they made bill for Rs 3300 where as we already paid Rs 4814 for the same, again after our request they verified the payment. Moreover cleanliness was below normal and staff was not quick. Overall disappointing

10/10

Exceptional

24 Mar 2018

Megha

Great stay

Ramada has the perfect location becuase it s right next to the Town Hall area.
It has a splendid assortment of food in it s breakfast buffet. The tea and chole are truly Amritsar-i and authentic.
The staff is wonderful and polite.
The hotel has only basic amenities - no recreational facilities besides the swimming pool. I missed gettinga spa after a long day put in the sun but, nothing to take away from the comforts of the hotel.
Great experience overall.

8/10

Excellent

11 Mar 2018

Runa

Did not like the breakfast so much and rooms were not that clean

Family

10/10

Exceptional

26 Feb 2018

Anoop

Good experience

Family

6/10

Pleasant

17 Feb 2018

Maninder

Nice place near by Golden temple

My third visit to Hotel inlast three years only due to average hotel in close vicinity to Golden temple.
Service courteous, and prompt.
Food average.
Room size ok.
Refrigerator not working, no microwave in room, Iron provided was without options to type of cloth to select.

8/10

Excellent

11 Feb 2018

Jasmeat

Lovely Stay at Ramada

Impressed by the quick response from staff to fix up some noise emanating from the entrance ceiling of the room. Requested for internet password n within 3 mins the staff handed it at my door. Enquired for juiwen tea for upset tummy n it was prepared. Friendly pleasant staff throughout.

8/10

Excellent

04 Feb 2018

Mrigesh

Quite Good

8/10

Excellent

02 Feb 2018

Jatinder Pal

Nice Tay

It was really comfortable and pleasant stay , the staff was nice and helpful and the breakfast spread was amazing .

Family

6/10

Pleasant

22 Feb 2017

Verified traveler

Too many rude guests spoiled the dreams

The bed was very comfortable. TV had very few English channels. Room lighting was poor and included a light that never went off as well as bizarre purple lights above the curtains (??). The room also could use a bit of a facelift as things seemed a bit dated and the carpetting musty.
The major problem was the number of loud, rude guests whom we complained about far too often. The hotel did its best to answer this problem. But because the hotel books a lot of conferences and weddings, party noise levels were also rather excessive. Again, the staff tried to accommodate us as best they could.
The breakfast was superb with a very tasty selection daily.

Partner

8/10

Excellent

03 Feb 2017

Jasmeet

Hotel was good & clean, staff was very kind

Hotel was good & clean, staff was very kind from the main desk to house keeping

Family

8/10

Excellent

13 Jan 2017

Verified traveler

Good hotel in heart of Amritsar

In general very pleased but unaware that there was a no alcohol policy...bit of a shame as it was my wife's birthday

Partner

8/10

Excellent

17 Nov 2016

kkp

Nice hotel near golden temple ,restaurants &shops.

Comfortable and convenient only 15-20 minutes from the airport.

8/10

Excellent

19 Oct 2016

H D

Beautiful Hotel. \n

Excellant breakfast spread. Close to the Golden Temple.

10/10

Exceptional

17 Oct 2016

Surjit

Convenient and very very posh and clean hotel.

Awesome no regrets. The staff was polite and accommodative.

Family

10/10

Exceptional

01 Oct 2016

Jack

Part of our 50th Wedding Anniversary

This was our second leg of our trip after Delhi. The Ramada is a very nice hotel close to the town centre just a short Rickshaw ride to the Golden Temple, and the Hotel arranged a local taxi to take to the border crossing to see the closing of the gate one evening. We really enjoyed our stay, shame there isn`t any gardens , but it is in the town afterall.
Next stop Jaipur

10/10

Exceptional

30 Sep 2016

Amritpal

Great location, friendly staff with fabulous food.

Great hotel, fab location, 10 mins walk from main attraction... The Golden Temple.... Restaurant was fabulous with local amenities on the door step. Security on front gate made us feel safe and comfortable. Hotel staff were superb and catered for our every need. Definitely going to stay here again.

Partner

8/10

Excellent

29 Sep 2016

Praveen

Great option for Golden Temple visit

This hotel is pretty close to the Golden Temple and is pretty much like an oasis in that area. The shopping and the food in the area was terrific. The streets outside were a mess though. There is a lot of construction going on and that kicks up a lot of dust.
The one thing we definitely didn't enjoy was the food in the room service. On one of the nights we got in pretty tired and we were too pooped to step out again - even the food available outside was excellent. Anyway, the food was so bad that I couldn't eat it and had to stop after the first bite. I probably should have ordered for some delivery. If the food outside was rated a 10, the food in the hotel was a -10 ... it was that bad!
Service-wise, the hotel staff was excellent. Extremely polite and friendly. We even got a room upgrade.

All in all, it was a good place to come and crash after a long day of sightseeing, temple visits and shopping.
I will recommend.

Family

8/10

Excellent

05 Sep 2016

SHAMSHER

Memorable

Enjoyed my stay. It was better than my expectations and a memorable experience.

Family

10/10

Exceptional

28 Aug 2016

Mr Singh

peaceful location near the Golden Temple

Always felt safe and listened to. Location was great hotel staff responded immediately.

Room was comfortable

6/10

Pleasant

18 Aug 2016

Isa

Great service and solid rooms and interior but very bad WIFI.

Family

10/10

Exceptional

16 Aug 2016

Poonam

Good service

Family

8/10

Excellent

06 Aug 2016

balraj

A very good stay...

A very good stay overall, we would go back again. The food service was lacking with the food rarely piping hot or coordinated in its delivery, though it was extremely tasty! The range and quality of breakfast was always excellent.
The towels need replenishing as they were a bit worse for wear which is not in keeping with the overall quality of this hotel. Housekeeping was very efficient and attentive to a wide range of our needs.
Thank you for a pleasant stay...

Family

6/10

Pleasant

30 Jul 2016

Shelley

One Night in Amritsar

The hotel`s location is great, the hotel itself is comfortable and well maintained. Airport shuttle was on time on arrival and very pleasant. Food quality was good. Easy to get a tuk tuck ride to the Golden temple from right outside the door if like me (A lady solo Traveller) you aren't comfortable to walk and find your own way.
I ordered food from the lobby bar when I returned from the Golden temple about 13:30 ( check in was from 2pm but they had picked me up from the airport at 10am! No offer of an early room) The food took so long to come, they delivered to my room. At bedtime I put the tray outside my room and it was still there when I left the day after! Unhygienic!!!!!
I asked to reserve an advertised transfer to the Wagah border, and was recommended to be back in reception for 14:30. When I returned they told me the 400INR trip didn't run on Saturdays but they could take me in the hotel taxi for 1800INR!
The pool area had little service. A man came from the gym to bring a towel, but it was difficult to get a bottle of water never mind requesting any other service.
I checked out and settled my bill, then realised they hadn't charged me for the pre-booked return airport transfer, so I paid them cash and waited for the `20 minute late` airport transfer. When I queried the late taxi, they asked me for payment again as there was no record of me paying cash earlier. I insisted I had, by this point I was glad to leave and return to Gurgaon for some decent Customer Service.

10/10

Exceptional

22 Jun 2016

pradeep

Excellent stay and service

Excellent stay enjoyed the service and the breakfast.

Partner

8/10

Excellent

20 Jun 2016

Praveen

Nice place to stay with awesome breakfast comfortable rooms with all the facilities.

Family

6/10

Pleasant

06 Jun 2016

Arturo

Frustrating and Unhelpful

Our stay at the Ramada Amritsar was, overall, both disappointing and frustrating. While the accommodations themselves were entirely adequate, the service we received was the worst of the five places we stayed in India. On numerous occasions we approached the front desk with a request (for water, for laundry, for an airport taxi) and were told that we needed to return to our room and call for the service by phone. This was completely non-sensical, since it placed the burden of the hotel's \"service\" onto us, the customers.

Partner

6/10

Pleasant

03 Jun 2016

Chaitra

My Experience

Hotel is in prime location of Amritsar i.e proximity to the temple and also shopping. Location is great and no compliants about it.

However what i would like to talk about it is the facilities and staff of the hotel.

1. Facilities - are average and does not have basic requirements in the hotel for example : Sanitary Napkins . I called reception and inquired about the availability , I was passed from one department to the other without any resolution. Finally i was told they don't have any.

In an emergency , middle of the or late evening when all the medical stores are closed in a city which is not your own what was i supposed to do.
Bottom line is they need to check what they have to offer to the customer even the basic needs matter and that leavea mark on the customer.

2. Staff : Reception staff are the worst i guess ... they are not pleasant to interact with. They sense of urgency is ZERO. and same with the house keeping.

6/10

Pleasant

16 May 2016

Verified traveler

reasonable hotel but bad experience

The hotel is located close to the Golden Temple. Staff was helpful although they could not provide basic things like a map of the area. The hotel has a travel service to arrange cars etc. which was useful although the prices are a bit high.
However, our stay was marked by a bad experience. The food in the restaurant was generally really good, but on our last night we were served food containing peanuts after specifying several times that my husband has a nut allergy. Obviously this is quite a big - and potentially dangerous - oversight, and not something we expected from an international hotel.

Partner

8/10

Excellent

13 May 2016

Baldev

Excellent

Room was comfortable In every way..friendly staff I was impressed with the hotel staff as they make sure to great you when ever you pass through them ..I would certainly be staying here again ..thanks regards

Family

8/10

Excellent

02 May 2016

Verified traveler

Service was good,room clean. We asked for 2 adjoining rooms(i emailed to confirm few days before arrival, was told it would be ok)but did not get rooms together.

Family

8/10

Excellent

02 May 2016

Akshay

Good place to stay in Amritsar

Good place with freindly and coperative staff

Would recommend to every one visiting amritsar

4/10

Poor

27 Apr 2016

Jacob

Not a pleasant experience.

Room was very small. Hard to even move around for one person.

10/10

Exceptional

22 Apr 2016

Vivek

A most wonderful place to go back again!!

Didn't even have to ask for an upgrade and was upgraded.

Wonderful service. Wonderful and helpful staff.

Partner

8/10

Excellent

21 Apr 2016

Jasmeet

Enjoyable stay over all....

After reading mixed reviews I was reluctant with my decision to go with Ramada Amritsar. I must say I am glad that we chose this hotel. It was fit for purpose. Our main requirement was to stay near the golden temple which thus hotel was a 10 minutes walking distance. The best part is that you now have a electric tutu service which takes you to the temple and around. Enjoyed our stay over all.

Family

4/10

Poor

18 Apr 2016

Verified traveler

Disappointment

We were expecting service and facilities of a 4-star hotel but was let down in all aspects. We were greeted by an unfriendly receptionist who was rather rude when asked about a late checkout. We later found out that we could based on a note we found in the room - which was never mentioned when asked.

As we had a short stay, we were looking for a quick freshen up before heading out but our bags took its time to get to the room. Finally my partner went and got the bags after waiting for 20 mins.

The free wifi was as good as not being available. Frequent dropouts and slow connection.

The room was presented well. The bathroom looked like it could use some deep cleaning with hard water marks on the tiles.

While a picturesquely decorated hotel, the service and maintenance of the hotel as let it done.

Family

8/10

Excellent

18 Apr 2016

Avninderpal

Pleasant stay

Good stay,nearby the Golden Temple and easy to get transport.

Family

2/10

Poor

15 Apr 2016

Anant

Hotel staff is inconsiderate

Hotel is so inconsiderate that they didnt call expedia to confirm my reservation, instead they asked for cash. They just said that they didnt receive any notification from expedia and that you have to pay cash. What if someone does not carry that much cash. Its sheer nonsense. They just had to call expedia. The hotel facilities are good no doubt about that, but this kind of behavior causes unnecessary trouble. Its better to make sure that beside your booking, the hotel has got the notification that the customer has paid for the reservation beforehand.

10/10

Exceptional

12 Apr 2016

Manish

Awesome family holiday

We had a wonderful stay at Amritsar. The hotel staff was courteous and ever welcoming. Above all the location of the hotel was perfect. Very ideally located.

Family

8/10

Excellent

12 Apr 2016

Peter

Good hotel, close to everything

The hotel is good by Indian standards. A bit dated and solid 4 star, but definitely not 5. It's appeal is more about the central location than the hotel itself. We found a couple of long dark hairs in the bed, more on the floor and an unclean hand towel in bathroom but otherwise it's basic clean room. Overall a pleasant stay. Good breakfast buffet and coffee shop. Friendly staff.

Partner

4/10

Poor

11 Apr 2016

JB

Not a nice hotel to stay at.

There was no one to welcome us into the hotel. We had to remove all our luggage ourselves from the taxi,and get all the suitcases into the entrance lobby via four large steps. The check in was courteous and polite.

10/10

Exceptional

06 Apr 2016

Carmen

Close to Golden Temple

I had a great stay here. Beautiful hotel. Close to temple, but worth taking a rickshaw ride during all the road construction.

2/10

Poor

04 Apr 2016

Tejinder Singh Bhatia

Very Bad...

All Systems Were Down... Rooms Keys Not Given... No HouseKeeping Avlb...

Family

6/10

Pleasant

27 Mar 2016

Verified traveler

Close to the Golden Temple

We stayed here for two nights in March 2016, it is 800 m from the Golden Temple (providing you don't get lost). The majority of the staff were exceptional but Radhika on the front desk was extremely rude and unhelpful and really let her team down. It was a shame that the pool was closed on both afternoon / evenings that we were there (for private events). The hotel itself is quite tired and the food in the hotel is expensive.

Family

6/10

Pleasant

10 Mar 2016

Arjan

Party on the roof till late. No sleeping here

The reason why myself and many other chose this hotel because it is nicer than most and near the Golden Temple. Was happy at first, but then wanted to go to sleep, but wasn't possible due to the POUNDING and thundering sound of a dance party on the roof. It Went on for hours despite front desk assuring me it would be over \"soon\". It's now 11pm and still going. Calls again to front desk and More assurances of it ending in \"five minutes\". Not a good practice of taking care of its customers. My special request on booking the room was to please assign a room in a quiet location of the hotel. This request was an obvious fail. Going to move to Holiday Inn. Disappointed and waste of my evening.

Family

10/10

Exceptional

03 Mar 2016

Jasmine

NICE CLEAN HOTEL

STAYED TWO NIGHTS. GOOD EXPERIENCE. PLEASANT STAFF

4/10

Poor

01 Mar 2016

B

Disappointed

My first review was not accepted so I will be less specific. I did not feel welcome at this hotel, staff were not very helpful, when I left early because I had asked to try get a refund and the man behind the counter wasn't going to give me one he then proceeded to lock me out of my room. I'm glad I left, rather spend money on feeling safe. This is just one persons experience read the other reviews and make up your mind from there.

6/10

Pleasant

09 Feb 2016

Verified traveler

Excellent location, and very nice hotel.

The hotel is built at an excellent location, close to the Golden temple, and all amenities. The restaurant serves great food although service is slow. The hotel is unfortunately terribly mismanaged, and staff lack sufficient training. Overall I would recommend this hotel based on location and quality of rooms, etc. however don't expect much from a service perspective.

6/10

Pleasant

20 Jan 2016

Kuldip

Didn't get much time to use facilities of the hote

Breakfast was not good

6/10

Pleasant

02 Jan 2016

Bubs

Good location for visiting Golden Temple

Unprofessional , untrained front desk staff ,poor wifi short supply of towels , rooms overlooking other people's rooftops .
Best part of the hotel was restaurant and the serving staff.

Be aware that hotel does not serve alcohol.

8/10

Excellent

01 Dec 2015

KULDIP SINGH

Standard rooms supplied had no privacy and daylight.Manager not helpful.

6/10

Pleasant

24 Nov 2015

jason singh

Location great to the Golden temple Amritsar.

Stayed there last year. This year front check in desk rude. No help at all I wanted to break 500 rupee note to give top to doorman and they said go into town. Room was clean coffee wasn't replaced had to ask several times for fresh towels. I don't think they could cope also management cutting back on simple items.