Royal Hotel Jember

10/10

Exceptional

21 Mar 2026

Sam

We booked this last minute and what a beautiful surprise, we felt like we were in a retreat away from things and the staff were so helpful, very comfy beds, great food and pool beautiful

Family_with_children

10/10

Exceptional

27 Dec 2025

WILLY

Staff are very friendly, the swimming pool and the green pastures around it are a beautiful scenery. The swimming pool are not too deep for 10 years old kid to be swimming by themselves.

Leisure Family

8/10

Excellent

10 Oct 2025

Margo

According to the hotel online it stated there were 5 restaurants and when I got there they told me there was only one. The response was the internet was not updated.
Very disappointing that the food was the same.

Leisure Partner

6/10

Pleasant

12 Sep 2025

Pooja

This Resort is somewhere you can relax

8/10

Excellent

02 Aug 2025

Verified traveler

Hotel was very good, however it’s not a 5 star hotel. Rooms were looking a little old and need to be refreshed. Service we received was excellent

Friends_and_family Family

10/10

Exceptional

22 Jul 2025

Michelle

Resort is beautiful and the staff lovely

I had an amazing massage at the spa
Highly recommend

Leisure Family

10/10

Exceptional

25 Jun 2025

Alicia

Absolutely amazing staff!! They all went above and beyond!! Breakfast was next level
Amazing!! Special shout out to staff Mangde, Gek Tri, the twins Ana and Ani, Yoga and Agus, ita and Ari!! (The dream team!!)

The pool area was Devine. The food was amazing, though prices were same as Australia. A fair bit away from anything (except GoKart track) but Gojek and Grab made this no worries!!

Leisure Family_with_children

10/10

Exceptional

17 May 2025

Emil

.

10/10

Exceptional

13 Apr 2025

gulcin

All the staff were very friendly and helpful.We definitely come back!

Leisure Family

8/10

Excellent

10 Mar 2025

Ena

At surface level, it looks good but once you get settled in - it’s nothing more than your average hotel that prices itself as a 5-star hotel. The staff was very nice, and the activities available were nice to be able to participate in but the restaurant was over-priced for below-average food (minus the breakfast buffet, that was awesome), the pool was not well-maintained, and it was pretty far from everything.

Leisure Partner

10/10

Exceptional

25 Feb 2025

Sharon

Royal Tulip is in a good safe area, the staff have been extremely friendly and accommodating every step, would highly recommend.

Business_and_leisure Friends

10/10

Exceptional

31 Dec 2024

Chandima

The property is well suited for families and the pool area was fabulous

Leisure Family

8/10

Excellent

30 Dec 2024

Tan

Too far from everything

Leisure Family

8/10

Excellent

14 Oct 2024

Steven

The hotel was very nice and quiet. Overall the rooms was beautiful but after a closer inspection there were broken things here and there, rust gathering places, etc. Just not quite the 5 star luxury advertised. However for the price of the stay though it was well worth it! We would likely stay here again.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Zachary

Always a pleasure staying here. Staff are so friendly and kind. The family suite is large and comfortable. We love it here

Business

8/10

Excellent

22 Sep 2024

Sylvia

I had a wonderful time very friendly. The spa is perfect. The best part of my visit. I’d love to see them clean the stairs and walkways more. But overall it’s a great experience. The food is amazing.

Leisure

8/10

Excellent

01 Jun 2024

Tomas

This is an older property that needs some tlc here and there. Hotel is located in very quiet location and with great access to everything. Hotel restaurant is ok, local cousin is good, western is hit or miss. Brakefast on the other side was very good. Staff is exceptional and always going extra mile to make you feel comfortable. For the money we paid, we have no regrets staying here.

Leisure Partner

8/10

Excellent

31 May 2024

Dianna

Unfortunately not close to any sort of transport

Leisure

10/10

Exceptional

28 May 2024

Jessica

I really enjoyed my stay here. The staff were so nice and friendly, the buffet breakfast was great and I loved having all of the facilities closeby such as spa and gym

Leisure Self

6/10

Pleasant

17 Apr 2024

NIGEL

Poorly trained restaurant staff. Front reception staff very pleasant.

Leisure Self

4/10

Poor

15 Apr 2024

Luke

Not a great stay to finish our trip to bali. Staff at reception were very helpful and friendly, they helped were they could but a few pointers and honest feedback. The gym and facilities are terrible, no cold water or towels in the gym. Couldnt even buy still water from the bar, they didnt have any on 3 occasions.

Breakfast is horrendous, dirty tables, cutlery, floor is full of food. very limited options, no basics like porridge, Yoghurts, cant have a coffee from the barista only jug coffee. (I understand that latte, cappuccinos are charable but its standard to be given one with your Breakfast as part of the package, first place ive stayed in bali where you dont get at least one if not all coffees)
bread area is stale, i saw a kid pick up a donut and he didnt want it so a waiter put it back on the tray. Again the staff are kind and friendly but they look rushed around, poorly run.

Positives - beds are clean and comfortable, the rooms are abit dated but clean. The reception staff were friendly and helpful at times. Laundry was good, picked up and dropped off in same day and reasonably priced.

Overall i wouldnt come back to the hotel or recommend it. But thats just my opinion.

Leisure Partner

10/10

Exceptional

08 Apr 2024

Elspeth

Exceptional Resort

Great resort , I was unhappy with a hotel I booked in Ulluwatu, and changed to Royal Tulip. You are treated like Royalty, stunning resort, beautiful rooms, linen high grade.

Beautiful buffet breakfast, high level of security , very very large rooms.

Was upgraded when I arrived to pool access room.

Yes location is not central, like you can just walk out the door to restaurants, you need a taxi or bike. But ! To be honest it was worth, resort is huge, it opened my eyes to choosing a high quality resort further away. 30 mins Drive to Single fin Ullawatu , maybe 10-15 mins to Jimbarin beach

Such value for money ! I will be back, so safe , so beautiful, staff are exceptional

Self

10/10

Exceptional

03 Feb 2024

Timothy

Staff was incredibly friendly and helpful, they went over and above!! Location is excellent and convenient, quiet and relaxing!!

Partner

8/10

Excellent

26 Oct 2023

Verified traveler

Nice but can improve

The best part was the staff members at the front desk. The ladies were very friendly, welcoming and helpful.
Also, the size of the room was great amd breakfast options too!

The worst part was that there was no kids club open as it was under construction and they had no substitute for kids activities at all.
The people cleaning the rooms didn't do a great job. The shower clearly had grime on the edges. And they wouldn't swipe the balcony floor or wipe tables either.

Friends_and_family Family

10/10

Exceptional

24 Oct 2023

Jamie

The room was spacious, with comfortable bed and soft sheets! Staff were always attentive and polite, and on several occasions went over and above! Wished we could have stayed longer.

Leisure Partner

10/10

Exceptional

20 Oct 2023

Roger

Just amazing highly recommend

Partner

10/10

Exceptional

08 Oct 2023

Erna

Wonderful welcome drink , so relaxing this place .

We love to stay at Tulip Springhill Resort, so pleasant and friendly, our room very clean and wheelchair access, next trip will be back soon 😃

Friends_and_family Family

8/10

Excellent

19 Sep 2023

Mae

Thank you to Sri in the restaurant, she’s so welcoming and very friendly.
We can see she’s such a star making sure she greet with smile and look after every table.

8/10

Excellent

18 Sep 2023

Matthew

Ok

Leisure Family

10/10

Exceptional

26 Jul 2023

Rohan

Had an amazing stay at The Royal Tulip Springhill Resort at Jimbaran! It was the perfect place to rest while we spent the day doing tours and sightseeing. Very friendly staff, a beautiful room and lovely facilities

Leisure Partner

4/10

Poor

16 Jul 2023

kelli

This property is overall okay if you plan to stay at the resort with family at the pool. Breakfast is ok. My family suite had mold in the bathroom ceiling and walls. The towels were old and stained. At least 15-30 minutes to any beach. There are two roads that you can drive to arrive at the hotel, one of the roads are in really bad shape. Nice restaurant/day club called locca near by. Did not enjoy my stay and unfortunately it was my last stop on the trip so was hoping for a nice ending.

Leisure Family

8/10

Excellent

27 Jun 2023

LANZHU

food and other amenities need improvement but it’s a good hotel

10/10

Exceptional

20 Jun 2023

Ginna

I was stay there with my family due to my birthday son, when i arrived it was surprised as they decorated our room with the baloon which i actually didnt request, they also provided us with the fruits and macaroon upon arrival in the room, family suite are the best but we forgot to request on ground floor as the garden has an access better for kids . Overall thank you royal tulip teams for the great service.

Leisure Family

10/10

Exceptional

30 May 2023

Konica

I stayed at the Royal Tulip resort for 6 days with my spouse and baby and we absolutely loved it. Booking this hotel was probably the best decision we made while staying in Bali, because it made life so much easier for us. We took the 2-bedroom family suite and had so much room; a dining area and kitchen with large fridge/freezer and kettle, each bedroom had its own ensuite bathroom, and a living room area where you could sit back and relax. The rooms here were super clean and the amenities were definitely what you’d expect from a 5-star resort and each day they’d provide us with plenty of drinking water bottles.

What we loved the most was their exceptional breakfast which had so much variety including a made-to-order omelette station. The staff here are SUPER friendly and accommodating, and interacting with them was such a pleasure - especially with SRI at breakfast and the wonderful woman who oversees the play zone area for kids. They made our stay extra pleasant. We ended up liking the resort so much that one of the days we decided to just stay back and relax at the pool then get massages at the spa (which I highly recommend as well), and make a room order from their dinner menu. Their restaurant menu is also pretty good and the food is very hygienically cooked.

If there was one thing I would want, it’s just to have a microwave in the family suite kitchen - other than that this hotel had everything we needed and more. Will be coming back here again for sure.

Leisure Family_with_children

10/10

Exceptional

27 Apr 2023

john

This is a very well managed property and my group really enjoyed our stay here.

Business_and_leisure

10/10

Exceptional

09 Apr 2023

Troy

Good hotel for families

Leisure Family

8/10

Excellent

13 Mar 2023

Abbriel

Staff was great and friendly. Super nice people. Hotel room was big and spacious. It was nice and quiet overall and always space at the pool to grab chairs and tattoos.
Wish the pool was cleaned more often throughout the day as there were leaves falling in.
Wish they gave shower wash/gel every time they came to clean the room. Sometimes the sheets weren’t changed daily, but instead the bed was just re-made. Some sheets had marks/stains on it.
Overall it was a nice stay and the spa was amazing !

Leisure Self

8/10

Excellent

26 Apr 2022

Carolina

It was very secluded and peaceful, however some of the fixtures/faucets in the room needed repair. Staff was very kind and welcoming.

Leisure Partner

8/10

Excellent

15 Apr 2022

Christian

This is a nice hotel, good and central location in Jimbaran. Super friendly and helpful staff, nice, clean, large rooms.

However, the food was not good. It seems they pre-make everything, keep it in heating cabinets and then serve whenever a customer orders.

Every morning the food comes out with a \"surface\", clearly being cooked many hours before it landed on my table. Bread was so hard I gave up trying to chew it. I would give the food 1 star.

Leisure Partner

10/10

Exceptional

26 Nov 2019

Aimee

Wouldn’t change a thing

Well appointed room, beautiful pool, excellent restaurant with a large breakfast buffet with an assortment of eastern/western dishes and top notch service. Couldn’t ask for more! If you stay and need a driver, be sure to ask for Adi! He’s hilarious and knowledgeable.

Partner

8/10

Excellent

04 Nov 2019

Verified traveler

Great hotel, nice selection of food at breakfast. Staff are super helpful and polite.

Leisure Self

8/10

Excellent

22 Oct 2019

Verified traveler

Pool and the poolside bar is nice. The suite is big and spacious.

Leisure Family

10/10

Exceptional

29 Sep 2019

Jeremy

Great value for price hotel in a good area that’s close to everything we wanted to see. The fishes that greet you at reception are not to be missed. The breakfast is the best we have had our entire trip.

Partner

10/10

Exceptional

25 Sep 2019

Sunny

Thumbs up! Nothing really to complain for it’s pricing.

Leisure Family

10/10

Exceptional

15 Sep 2019

isaac

Bali Indonesia

This hotel is about 20 minutes from Kuta, but I tell you boy it's one of the greatest hotel. They welcome you from their bottom of their heart, they show genuine care. Breakfast is amazing, they have so many to choose from. If you dont like anything on the buffet they will make you one to your expectation. Room is so big you can play hide and seek with your partner. They have great swimming pool.

Partner

10/10

Exceptional

24 Jul 2019

Verified traveler

Excellent- could not fault a thing. Would certainly recommend it and hope to return again soon.

Leisure Partner

10/10

Exceptional

17 Jul 2019

Nikkia

Nice place!

I was here on a 8 day holiday, its a very lovely place in the mountains. When I got in, there were some small issues with the room, but they wer able to change my room with no room problem. Widi, the manager, spoke with me personally to make sure I was ok. Also, while there, I had a slight medical issue and Fani(the general manager) took great care of me by calling a doctor to resort and it was taken care of. The place is a bit far from the main areas but not difficult to get to. The breakfast was great and the staff took very good care of me. It's a nice place if you want some seclusion but not be too far from the surrounding areas. The staff is really great!

10/10

Exceptional

05 Jul 2019

Verified traveler

excellent hospitality, food and location.... love it

Leisure Family_with_children

10/10

Exceptional

01 Jun 2019

Kirti

Felt at home!

The best place we have stayed on out time travelling so far! The hotel staff are amazing everyone is friendly and there’s something special about the Food & Beverage team 🙏 I’m vegetarian and every morning and evening the chefs had made me a special meal off the menu to accommodate my dietary requirements! Putra and the whole team went out of their way to make our stay special. The simple fact that they remember your name and call you by it makes you feel like you are with friends. The hotel itself has a good room size - bigger than the average, a lovely quiet location and the pool area was beautiful. Free shuttle buses to some local attractions and not far from the airport too.

Partner

10/10

Exceptional

26 Mar 2019

Verified traveler

Amazing hotel with fabulous staff. Would fefinetly visit again.

Leisure Partner