Name: Sinclairs Retreat Dooars
Address: Chalsa Hill Top Chalsa, Jalpaiguri, 735 206, IN

6/10

Pleasant

20 Mar 2022

Jigme

Areas first improvement are:-
1. Inadequate staffing
2. Waiters not attentive or happy
3. Insufficient signs around resort . No area maps at all
4. No taxis available ( outbound) from the resort
5. Bathroom not too clean.
6. Limited dining options
7. Buildings not cost of fresh paint.
Otherwise excellent location. Just needs good management

Leisure Family_with_children

8/10

Excellent

26 Feb 2020

Verified traveler

The Spa facility was not there as was advertised in the website.

Leisure Family

10/10

Exceptional

13 Apr 2019

Syama

Relaxing Resort among picturesque tea gardens

It was an amazing experience in this lovely well maintained Resort in North Bengal. It is well managed and almost every bit of it was perfect over there. Spacious accommodation, well laid cottages, lush green lawns, delicious food and smiling staff.
Overall it was a great experience.

Partner

10/10

Exceptional

29 May 2018

Soumyadip

Excellent getaway at Sinclairs Retreat Dooars

Amazing experience, helpful staff, nice decor of rooms, picturesque campus, amazing food that is to Chef Jaydeb.
This is the perfect experience you would expect in a getaway.
Thanks a lot, Sinclairs Retreat Dooars.

10/10

Exceptional

27 Mar 2018

Jayanta

Family stay at Dooars

We visited Dooars from Kolkata for two days. Altogether six of us (including one child, and three seniors) had a wonderful stay at Sinclairs Chalsa, at nature's lap, with all modern amenities, and serene backdrop of hills and clouds. All the special meal requests were taken care of by chef Joydeb and his team, and the reception staff was very friendly. Only drawback, the pick-up and drop-off service from IXB airport was less than satisfactory and outrageously expensive. The driver was not willing to come to the terminus (maybe to avoid paying parking fee) and wanted us to walk for a long distance to the car, which we refused, and that made him unhappy. While dropping, he almost made us miss the flight, dropped the luggage on the floor, and one of the bags broke. All this while we paid 8000 Rs up and down for the transport service.

Family

10/10

Exceptional

29 Jan 2018

aniruddha

Thank you.

We had a great experience, everybody was warm, welcoming and helpful. Especially the chef Joydeep and the young lady from the restaurant who trudged all the way to our hotel room to deliver milk for our baby, even late at night, never once losing her charming smile. Would have loved to mention her by name, but forgot to ask her for it.

Family

8/10

Excellent

16 Dec 2017

Rishab Jain

Good Hotel

Very Happy. Hotel service was very Good. Especially chef Joydeb made awesome food. Candle light dinner setup was perfect.

8/10

Excellent

26 Jun 2017

Verified traveler

Average stay, beautiful gardens and location.

Good location and gardens. Food was repetitive and boring. Front office desk staff and room service staff not helpful. They were just doing their job and nothing more. No wifi in the rooms. Mobile signal very poor in most of the property. Shower was pathetic. Bedside lamps were for decoration, not for reading.

Partner

4/10

Poor

03 Oct 2016

Shibji

Not bad

8/10

Excellent

12 Jul 2016

Vagabonds!

Great family trip!

Comfortable

8/10

Excellent

15 May 2016

Verified traveler

The experience was, overall, wonderful with the exception that the pre-paid, hotel-arranged driver did not arrive to transport us from the airport to the hotel; and, despite calling all available phone #'s, we could not get through to either the local hotel or corporate headquarters for assistance.

Family