Hotel Arboretum

8/10

Excellent

20 Apr 2026

Orquidia

Hotel was recently renovated so it is fresh and clean.

Family_with_children

8/10

Excellent

19 Apr 2026

Colleen

While the breakfast was included in the cost, it was not good. Didn’t have much variety and food was cold.
They also didn’t have a printer. We needed to go to the hotel next door to print.

10/10

Exceptional

19 Apr 2026

Teadra

It was beautiful and nice. The staff was super friendly

10/10

Exceptional

18 Apr 2026

Alex

Clean room, friendly staff and very convenient to the venue we needed.

10/10

Exceptional

18 Apr 2026

VLADIMIR

Clean room, a/c is working good, staff is very friendly, helpful. Breakfast fresh and available before 9:30. And all the time fresh coffee!

Family

10/10

Exceptional

17 Apr 2026

Giorgi

The Staff is great😍

10/10

Exceptional

17 Apr 2026

Sathyabama

Clean room very pleasant staff

6/10

Pleasant

13 Apr 2026

Pada

Nice

Friends_and_family Friends

6/10

Pleasant

13 Apr 2026

Ana

The room it was clean as well as the bathroom. The room service it was every three day. They offer assistant if you need it.
Bed was soft and comfy, clean sheets. The room had an adjacent room that was empty, it should have at least a table, it was a lack of furniture, but is OK if you just need to sleep. Breakfast it was poor, Friday, they wasn't prepare for a big crowd around 8 a.m.

Partner

6/10

Pleasant

13 Apr 2026

Dajon

Great area

6/10

Pleasant

13 Apr 2026

Donna

It's a good location but their breakfast is so boring! For a hotel run by Marriott, one can expect at least a variety of breakfast served every day. We got burned out with omelet for the last 3 days we were there. Their hot water for tea is not hot enough to brew a tea bag except for the last day we were about to leave
They should have provided a safe in the room
But on the good side, the cleanliness is good, there is a refrigerator and microwave in the room.

Friends_and_family Friends

10/10

Exceptional

12 Apr 2026

Raffi

Yes

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Anna Marie

I’m quite disappointed with my stay, considering it’s a Marriott hotel. There is no coffee available in the room, unlike the other hotels. There is no clock, no safe in the room. Also, their breakfast is limited only to few options. No tea available also. Have been to different hotels and I’m expecting a lot on the City express by Marriott but disappointed.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Eulalio

yes

8/10

Excellent

10 Apr 2026

Ashok

All was good except availability of drinking water

Family_with_children

8/10

Excellent

10 Apr 2026

Alfie

It was a nice location if you want to save money visiting dc. 30 minutes away from most tourist areas like Washington monuments, but the breakfast is not Great. but Its okay. you get what you paid for.

Friends_and_family Family

6/10

Pleasant

10 Apr 2026

Stephanie

Didn’t like the fact I was booked n an handicap room. Went to the service desk and she stated because they were overbooked.

Partner

10/10

Exceptional

09 Apr 2026

Crismely

Yes

10/10

Exceptional

09 Apr 2026

Darlene

Breakfast was muffins and begals.clean room we didn’t even need heater or Air conditioner inside climate was perfect.

Partner

10/10

Exceptional

09 Apr 2026

Gordon

Wish I didn’t have to pay for parking

8/10

Excellent

08 Apr 2026

Yu Jie

Nice location, close to National Mall

Friends_and_family Family

10/10

Exceptional

08 Apr 2026

Dania

Great staff very friendly and courteous

Family_with_children

10/10

Exceptional

07 Apr 2026

Jennifer

Clean Roo

6/10

Pleasant

07 Apr 2026

Christina

The rooms were loud. You could hear everything going on in the street. I dont know if there is a fire truck near by but heard them every night it even woke us up at night. Otherwise a good stay

10/10

Exceptional

06 Apr 2026

Ursula

It worked out for our weekend trip

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

bhavikkumar

Great sound proof room. Nice breakfast.

2/10

Poor

06 Apr 2026

Shannon

The room reeked of weed and even though the staff member agreed with me, they didn’t do anything except spray a room freshener. The girls in the room next door were up all night screaming and running up and down the hallway and again the front desk didn’t do anything about it. I’ve never had such a poor experience at a Marriott property.

Friends_and_family Family

2/10

Poor

05 Apr 2026

harish kumar yadav

Worst experience ever. They cancelled my booking and Expedia did not update me anything about this.
Don’t recommend Expedia to anyone

Family_with_children

6/10

Pleasant

05 Apr 2026

Katery

I received the wrong room. A handicap room with one king bed for 5 people, when I've reserved a room with 1 king bed and a sofa bed. Luckily, they gave us another room with two queen bed for the 5 of us. But in reality those beds didnt look like queen more like a full size. It was pretty uncomfortable to sleep three people in a full size mattress. The room in general was clean. The breakfast was not the best, they can do better. Every morning was the same food. Plus, they can get an extra toasted machine.

Family_with_children

10/10

Exceptional

05 Apr 2026

Jonathan

Breakfast menu was fine, nothing fancy but it's FREE! And with FREE parking as well! Excellent location and I think it's the best accommodations you can find if you want affordable place to stay. The room looks new and clean. The ac, heater and shower's hot water works perfectly!

Friends_and_family Family

10/10

Exceptional

05 Apr 2026

Alejandra

The hotel was in a fantastic location! It was just a 15-minute drive from Downtown DC, we didn’t need to use the metro or public transport, but I think there was a stop within walking distance. The hotel was right in front of some places to eat, a gas station and a Dunkin Donuts. Target and a shopping center were just a few blocks away. Our room was incredibly comfortable, and the bathroom was spacious. The hotel is located right in front of a busy street, so there’s a lot of noise, especially early in the morning. Breakfast was okay, but they have an excellent coffee machine that’s available 24/7. Everyone was very nice, which I was surprised by—I bet they’re treated well because they’re enjoying their job. We really liked our stay there and would definitely recommend it to anyone. We’ll definitely stay there again!

Friends_and_family Family

8/10

Excellent

04 Apr 2026

DeWayne

Breakfast was good but wish there was a protein with the breakfast

Family

8/10

Excellent

02 Apr 2026

Don

I thought the breakfast could have been better. My suggestion would be scrambled eggs and possible some meat bacon or sausage. Fresh fruit would also have been nice.

Family_with_children

8/10

Excellent

31 Mar 2026

Melissa

This hotel is newly redecorated and pretty clean and smells good. The staff are extremely friendly and helpful. There's a convenient Metro bus stop less than a half a block away that can take you straight to the Metro subways taking you into DC so that's a good thing. A couple small negatives to consider, the breakfast is the same thing every single morning with no fresh fruit or anything other than egg pucks and bread products. While the hotel itself is nice, the neighborhood is not one that you should walk around in at night and there's no restaurants other than fast food that you can walk to nearby.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Olivia

Breakfast was perfect, staff was friendly.

Family_with_children

8/10

Excellent

30 Mar 2026

Clinton E

Everything was good except the shower would get cold at times. Could’ve been a defective faucet handle maybe. Idk

Family

10/10

Exceptional

30 Mar 2026

Shawn

Everything was perfect with the exception of the hot water in the shower which was luke warm at best.

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

Jeanne

The room was clean and comfortable. I love the non-carpeted floors, so clean! The only tiny thing was that the toilet tank lid had a crack in it and should be replaced. Not a big deal and I didn't even mention it to the staff assuming that every time the bathroom was cleaned, the crack was seen. The front desk staff was very friendly and helpful. Breakfast had a nice variety of egg dishes and breads and muffins.

Family

4/10

Poor

27 Mar 2026

Jyotsna

Same limited breakfast menu every day. No coffee creamer most mornings. Rooms were cleaned only when you ask them.

Business Family_with_children

10/10

Exceptional

25 Mar 2026

Matthew

The staff was courteous and helpful. The room was very nice and clean. Free breakfast is a great amenity. Overall great stay.

Self

4/10

Poor

22 Mar 2026

Gardner

The facilities are far away from downtown. The breakfast was the most disgusting display of you get what you pay for excrement that I ever seen in my life.

8/10

Excellent

22 Mar 2026

Charity

breakfast is hit or miss, you wake up early to make it to breakfast only to find it empty, no bread, no milk, no juice, NOTHING, you woke up early for nothing, went down at 8:30a so it wasn’t closing time, when asked the staff ‘we are out’ plain and rude … why advertise ‘breakfast included’ when you can’t deliver

Family_with_children

10/10

Exceptional

20 Mar 2026

Julio

Easy check in

4/10

Poor

20 Mar 2026

Daniel

Great

10/10

Exceptional

20 Mar 2026

Lieling

Very clean

Partner

4/10

Poor

19 Mar 2026

miguel

I get that it’s marriotts lower tier but still there’s lots of room for improvement.

Recently remodeled with a very clean room but they missed the mark with their breakfast. Just a few pastries and one or two little yogurts put out. There would be a line of people waiting for stuff and they would put out two yogurts and 3 English muffins then come back and check. Instead of stocking up they made you feel as if you were inconveniencing them by trying to get something to eat. The coffee also wasn’t hot and you only had a pump bottle of coffee-mate available.

The halls reeked of weed bc of the room next door and when I called the front desk they were very dismissive. She said she would have someone spray the hall. That doesn’t solve the problem. There was a security guard but he was not very alert or doing much other than playing on his phone.

There also was no ice or water bottle fillers on property. Not even a water fountain on property. The front desk told me I could go to the other Marriott property next door and use the water pitcher. That’s not the service I expect from a Marriott property no mater what level it is.

Family_with_children

6/10

Pleasant

17 Mar 2026

Daniel

Very good

10/10

Exceptional

17 Mar 2026

Kelsey

N/A

Friends_and_family Family

10/10

Exceptional

17 Mar 2026

Anthony

Clean, spacious rooms. Newly renovated hotel. Great bathroom. Overall quiet and nice area.

Family

10/10

Exceptional

06 Mar 2026

Karina

friendly staff & clean, up to date rooms

10/10

Exceptional

04 Mar 2026

Joann

Great place, great staff, rooms beautiful only complaint is paying for parking I see a lot of places are charging you to park in the lot

Partner

8/10

Excellent

03 Mar 2026

CHARRIE

Frien

6/10

Pleasant

28 Feb 2026

Evan

Nice rooms and a nice hotel but VERY unorganized at check in. Couldn’t find me & then they were arguing about whose fault it was. Tried to charge me for self parking and I didn’t even self park so I had to call down at check out and tell them I didn’t and the lady who answered the phone had a slight attitude. But the hotel was pretty close to everything so.

Friends

6/10

Pleasant

26 Feb 2026

Jennifer

No trash bags in the trash cans. Some sort of alarm going off in the storage room next to us all night. Had to pay for parking. There’s a mysterious charge on my card that the manager won’t get in touch with me about. Other than that, the room was clean and the staff was polite.

Partner

10/10

Exceptional

25 Feb 2026

Rachel

Everyone was nice and considerate. Room was clean and spacious.

Self

10/10

Exceptional

23 Feb 2026

Jared

Great room. Definitely upgraded from last time.

10/10

Exceptional

22 Feb 2026

Leah

The staff was great, everything was clean and we had a great time staying here. Breakfast could’ve been a bit better, they were running out of things easily.

4/10

Poor

21 Feb 2026

Cameron

Charged me extra and the front lady staff didn't know why so mad about that. Couldn't fix it or explain why I did when I already paid before for the room. Not sure if it's becuse they used to not be a Marriott and now are?

Self

2/10

Poor

21 Feb 2026

Marlene

Manager was very disrespectful not great

10/10

Exceptional

17 Feb 2026

fatimah

Nice room, very spacious and loved the comfortably of the bed!

Partner

6/10

Pleasant

17 Feb 2026

Nirmal

The room was spacious and in a good condition, but the common areas, especially the corridors reeked of weed/marijuana. Although I enjoyed my stay inside the room, I will probably not return just due to the smell.

Self

10/10

Exceptional

17 Feb 2026

Sonia

Very comfortable rooms, location was perfect, 20 minutes to the DC museums. Lots of food options close by.

Family_with_children

10/10

Exceptional

16 Feb 2026

Christine

Beautiful hotel, convenient to the main parts of the city. Staff is very friendly and helpful.

10/10

Exceptional

15 Feb 2026

Dov

Friendly staff clean rooms

Family

6/10

Pleasant

14 Feb 2026

Benjamin

The room was nice but the floors were very dirty. Everything else was good though.

Leisure Self

4/10

Poor

09 Feb 2026

Arrecka

There is a $25+ parking fee that is forced on guests that is NOT informed of prior to arrival. They ask if you’re parking there and you have to then pay that fee or find parking elsewhere. Idk if just a DC thing or what but at least add that to the listing or in the price already. That’s absurd

Leisure Partner

10/10

Exceptional

08 Feb 2026

Fabio

Clean bedroom. Just a con no coffee maker

Leisure Self

10/10

Exceptional

08 Feb 2026

Sofia

The staff was very friendly and helpful. Check in was very quick, and it was a nice clean hotel. I enjoyed the fitness center and how close it was to everything, especially Echostage! The breakfast was free and offered a variety of things from yogurt to cereals, omelettes, muffins, bread, fruit, milk and more. I will be back for the next concert I go to at Echo! :)

10/10

Exceptional

05 Feb 2026

Daniel

Great

10/10

Exceptional

02 Feb 2026

Sergio

Very good!

Leisure Family_with_children

10/10

Exceptional

28 Jan 2026

Michelle

My room was really nice and clean. The staff is very kind and helpful

10/10

Exceptional

28 Jan 2026

Abigail

Staff was friendly!

Business

8/10

Excellent

28 Jan 2026

Ebony

Room was clean and spacious and customer service was great.

Partner

2/10

Poor

28 Jan 2026

Enid

So, so bad! Once again, a horrible mistake, choosing an unbranded hotel, which was even worse than the one before it. The staff was completely uncooperative when I begged them to let me get a refund and move. First of all, it was listed as in Capitol Hill neighborhood, well if that was Capitol Hill then I’ve got a bridge to sell you. It was in a very undesirable location and I was already tired and was there to do a photo shoot & needed a good nights sleep after a very long drive.I finally succumbed when I knew that I could not get any reasonable results from them in order to move. I requested to please put me in a room that was quiet and lo & behold when I got back late at night and was charged $23 to park and had to park outside not in a covered garage, I went to my room, got in bed and the worst nightmare of my hotel staying life began. There were sirens all night long worse than I’ve ever experienced living in New York City on a very busy ave. I tried to drown out the noise with earplugs, & then with ear buds & calming music & that didn’t work. I could not fall asleep & consequently, I got up feeling horrible & needed to drive another 8 hours. The breakfast was so pathetic & the biggest joke ever, w/3 choices that were inedible!

10/10

Exceptional

28 Jan 2026

Tommy

Clean room

Self

8/10

Excellent

27 Jan 2026

Taliue

It was good

Partner

4/10

Poor

26 Jan 2026

loima

Front desk staff was rude all the time

Business Family

10/10

Exceptional

24 Jan 2026

Maurice

I appreciate the staff front desk was the most supportive and supportive and great personality and security

Business_and_leisure Partner

10/10

Exceptional

23 Jan 2026

Esaias

Hotel/room was very clean, and everyone was super nice! The manager Toni runs the place like a well oiled machine!!

Business_and_leisure Self

10/10

Exceptional

21 Jan 2026

Lonzy

Great hospitality

6/10

Pleasant

19 Jan 2026

Alan

I thought there would have been a coffee maker in the room lots of noise from workers working nearby betting on the wall with hammer woke me up around 8:00 am not happy. Staff was great room was very clean

Leisure Partner

10/10

Exceptional

18 Jan 2026

Daniel

Great 👍

10/10

Exceptional

17 Jan 2026

Lutrecia

The room was spacious, clean and comfortable. Not enough pillows, wash cloths and face towels were provided. Staff was friendly and professional. Amount charged for parking was not expected, but was reassured that their prices were reasonable for staying in DC.

Friends_and_family Family

8/10

Excellent

16 Jan 2026

Mindy

Staff was nice

Business

10/10

Exceptional

15 Jan 2026

Emmanuel

Clean room, good service and safe environment.

Business Friends

4/10

Poor

14 Jan 2026

Daniel

When I checked-in they asked for a park fee which wasn't mentioned on any part of the app

Business Family

8/10

Excellent

13 Jan 2026

Ms. Michelle

The hotel itself is nice. Friendly front desk. Spacious, updated, but a little too heavy on the cleaning products as the smell was overwhelming in the hallway. However, the surrounding area is hit/miss. Not walkable, very congested, definitely need transportation to get around.

10/10

Exceptional

13 Jan 2026

Christopher

Clean room

Friends_and_family Family

4/10

Poor

11 Jan 2026

Natalie

The staff was amazing! But EVERYTHING else the breakfast was so bad, the room where the ice machine is look disgusting. The place needs alot of work and it smells.

Friends_and_family Family

10/10

Exceptional

08 Jan 2026

Ja'Sonna

Room was nice and clean. The breakfast options were good in my opinion.

Leisure Partner

8/10

Excellent

08 Jan 2026

Mark Douglas

The staff was great, the breakfast was good, everything was clean. The rooms do not look like the photos. The shower would only give hot water for about 1 minute.

Business_and_leisure Partner

4/10

Poor

05 Jan 2026

Haoyu

Heater is extremely LOUD which wakes me up every time it works. Reception has very cold manner. Breakie is very very limited and slow. Too little food for grab. There is no kettle and cups in the room which is BIZARRE! Its snowing out there and i can't even have some hot water and cup of coffee.

Leisure Self

4/10

Poor

05 Jan 2026

haoyu

Heater is extremely LOUD which wakes me up every time it works. Reception has very cold manner. Breakie is very very limited and slow. Too little food for grab. There is no kettle and cups in the room which is BIZARRE! Its snowing out there and i can't even have some hot water and cup of coffee.

Self

6/10

Pleasant

05 Jan 2026

Johnathan

Breakfast “buffet” was not a buffet. It was just eggs sausage and toast or a bagel. No griddle foods like waffles or pancakes. Only 2/4 parts of the four slice toaster worked. There’s no coffee maker and complimentary tea/coffee in the rooms. The shower curtain is too small for the shower so water gets all over the floor. Front desk service was lackluster. And you have to pay for parking. I’m not a fan of any hotel where you have to pay to park there.

Partner

6/10

Pleasant

04 Jan 2026

deana

The staff member at the front desk was not the nicest. Upon check she had an attitude that we were 10 minutes early for a 4pm check in. There were hidden fees that were not posted on expedia which would have ultimately made me choose another hotel to stay. There was a 22 dollar parking feejust to park in the parking lot, no vallet. There was a $100 deposit fee even though i had already paid for our stay. This fee is returned after your stay. The hotel was in the middle of construction but overall all clean. The breakfast offered in the morning was absolutely horrible. The coffee was burnt, the only protein option was burnt sausage links, apples close to expiring, no dairy options. I travel a lot and overall i would probably never stay here again

Business_and_leisure Family

10/10

Exceptional

03 Jan 2026

Jamie

The room was large and very clean. In a very safe area as well.

Friends_and_family Friends

6/10

Pleasant

02 Jan 2026

Ron

room was clean and staff helpful. i thought the daily parking fees should be added to the overall price.
area was a bit sketchy for my taste but was close to everything

Leisure Family

6/10

Pleasant

01 Jan 2026

Amrit

Clean room, staff polite and efficient, good location. All good there. Although an additional charge for parking was a bummer, maybe they should include it in the room rent to avoid the surprise.

And this might the only hotel in my experience that doesn't have drinking water available. You have to go nearby gas station to get water.

Also they ran out of milk and jam in breakfast, which again was an unpleasant experience.

Family

6/10

Pleasant

31 Dec 2025

Manoj

Check in could have been much more courteous.
It is better to clarify that car parking is paid (there is an obvious difference between available and paid, why let people guess).
I felt cloth hanger in the bathroom was a must have item in hotel rooms but I couldn’t find one in my room.
Most troublesome was the repeated loud noise coming in mid or later part of night from the corridor and once we got scared thinking someone was thumping on our room door, fortunately for us it is some nearby room and not ours but we couldn’t sleep well due to this repeated noise.

Family

6/10

Pleasant

31 Dec 2025

Liddon

No carpet, breakfast sausage was good, smooth check in but charged for parking

Family_with_children