Name: Baymont by Wyndham Greensburg
Address: 2317 North State Road 3, Waunakee, 47240, US

6/10

Pleasant

17 Jul 2026

Patricia

Ok

6/10

Pleasant

17 Jul 2026

Steve

None

6/10

Pleasant

12 Jul 2026

Gary

The roo.m was clean overall. The shower head had calcium deposits on it and needed to be cleaned. Batteries and remote control need replaced because they would not work unless you were right up on the TV.. lobby area was very warm in humid. Overall it was a nice day for the money we did not take part in breakfast so we could not write that.

4/10

Poor

14 Jun 2026

Todd

The room was musty smelling and everything felt damp. The carpeting was so filthy it was almost sticky feeling on your bare feet. Bathroom was clean but did not fill the toilet paper up. Left nearly empty rolls and no extras. It advertises a pool but there is no pool. The ice from the ice machine tasted terrible. Most of the front desk staff we encounter did not hardly speak or understand English. I do not recommend this place and we will not be staying there again. I would sleep in my car before booking a room here ever again.

Family_with_children

2/10

Poor

07 Jun 2026

Justin

This hotel is not clean at all! It has a musty old smell. The room was cleaned properly. There were roach traps under the bed with roaches in it. Crumbs all around the edge of the room, the carpet was wet in spots, the shower had hair on the walls from previous guest. There were hair rubber bands on the bathroom counter. The freezer had mold in it. The overall experience was absolutely terrible. I wouldn’t even leave my bags in the room. We unfortunately had no choice but to stay the one night because nothing else was available at other places.

Friends_and_family Family

8/10

Excellent

29 May 2026

Andrew

Clean accommodation but outdated decor and furniture. Still value for money

Partner

6/10

Pleasant

14 May 2026

Cindy

no coffee pot in room, no shampoo in the room, thin towels & breakfast was a joke.

4/10

Poor

05 May 2026

Craig

Tv didn’t work. Place is older than the Great Wall.

Self

10/10

Exceptional

01 May 2026

Tyler

Good place to stay!

10/10

Exceptional

29 Apr 2026

Scott

Room was very clean and the breakfast bar was excellent

Self

2/10

Poor

26 Apr 2026

Deborah

Entry to property was dirty, lobby was dark

Partner

10/10

Exceptional

27 Mar 2026

Charles

Parking was easy and awesome!!

Partner

2/10

Poor

24 Mar 2026

Lindsey

The room was not very clean. The sheets had stains on them. The walls were very thin and we could hear the next door people snoring. You could see people passing in the hallway because the doors were not sealed very good. The hotel smelled like smoke. The parking was very tight. And when I checked out there was no one there but a phone to use to call customer service, I told them which number I was checking out of and then 10 minutes after I left I get an email asking if we have left yet.

Family_with_children

6/10

Pleasant

13 Feb 2026

Martha

Hot breakfast and carpet in the room needs to clean

Leisure Partner

10/10

Exceptional

29 Nov 2025

Brooke

Awesome hotel

2/10

Poor

06 Nov 2025

Jamie

Entire place is run down. Have never stayed somewhere so awful. Showers did not drain. Rooms smelled of wet moldy carpet. We had an entire baseball team stay, of which the second floor rooms had cockroaches crawling on furniture and tables. Will never ever be back.

Leisure Family

6/10

Pleasant

31 Oct 2025

Wendy

Comfy bed, cl a room, great staff, and it met our needs for a quick few hours of sleep on our road trip. Thank you!

10/10

Exceptional

19 Oct 2025

Veronica

Clean room friendly staff business friendly peaceful stay

Leisure Family

6/10

Pleasant

19 Oct 2025

Joshua

Location was great, close to eating and shopping. Rooms were clean and spacious. Breakfast was later than advertised and the sausage & eggs were cold. Our room did not have any bodywash or shampoo, but was given a small bar of soap and shampoo in its absence.

Leisure Family

6/10

Pleasant

12 Oct 2025

Jr

The bathtub had all kinds of hair stuck to it ulon entering the room.

Leisure Family

6/10

Pleasant

19 Sep 2025

Anthony

The courtesy breakfast was mediocre. The window drapes allow way too much light in at night from the facilities lighting.

Leisure Self

6/10

Pleasant

01 Aug 2025

Gordon

Motel was fine but services were less than usual. Reservation was for three people and that was confirmed at check in. Room had two (2) bath towels and two (2) wash clothes! Also, there was no ice container or cups in the room!

Friends_and_family Family

6/10

Pleasant

31 Jul 2025

Douglas

Breakfast was extremely limited. Hallway carpets stained.

Business_and_leisure Self

6/10

Pleasant

28 Jul 2025

Angel

Did not have a blow dryer in the room it had no extra tissue paper and I had no Kleenex, but the bed was comfortable very soft. Slept good. There was a loud music playing at the other motel there and you couldn’t even hear it inside that was great.

Business_and_leisure Friends

4/10

Poor

27 Jul 2025

Parker

Front desk attendant was unprofessional and rude. Hallway was hot and breakfast was unsafe to eat.

Leisure Partner

2/10

Poor

07 Jul 2025

Paul

No coffee pot or ice bucket in room. Key card didn't work on 2 separate nights. Breakfast was all but none existent, there might have been enough eggs for about 2 ppl. If you needed someone at the front desk, you had to call the hotel number from your phone while standing at the front desk.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Larry

Dont expect fast service at the front desk your going to have to call the hotel to get anyone to the front desk but rooms are ok for the price i guess

Business Self

4/10

Poor

28 Jun 2025

Kristopher

At first they didn’t have my reservation. The guy at the desk was hard to understand, and had a hard time understanding me as well. The lobby and hallways were dirty, there were no pillows in the room and there were cobwebs in the corners. …the bed was comfy though!

Leisure Partner

10/10

Exceptional

22 Jun 2025

Todd

Clean, well managed

Leisure Family

10/10

Exceptional

20 Jun 2025

Andrew

Outstanding customer service!!

Leisure Self

8/10

Excellent

15 Jun 2025

terry

They were friendly, easy to other places and quiet, would stay again if we have too

We were there for a softball tournament

Leisure Family

10/10

Exceptional

15 Jun 2025

Verified traveler

A good stay

The bed was comfortable and the pillows were also. The room was clean and spacious. We could have used another towel or 2, but it was okay. The staff was friendly and gratefulnfor our business.

Friends_and_family Family

6/10

Pleasant

10 Jun 2025

Denise

Average hotel. You get what you pay for. Coffee machine broken the whole weekend we were there, hairdryer didn’t work in the room and the AC sounded like their was a cat in a litter box

Partner

4/10

Poor

08 Jun 2025

Mijana

Our room was falling apart. The security latch was very loose. The dead bolt did not engage. The dust around the edges of the room and bathroom was nearly half an inch thick. We were in room 120 and in room 121 they were renovating until 1AM!

Breakfast was late. I had to search out my own syrup. Signs for displays were written on copy paper and were very sloppy.

They only provided 2 towels in the room and 1 wash cloth. I walked down to the desk and asked for 3 more and 2 wash cloths. Only received 2 additional towels.

Business_and_leisure Family_with_children

4/10

Poor

06 Jun 2025

Dawn

The hotel was very dated. Listing says they had a pool but they do not. Breakfast was lacking and the coffee was disgusting. The room was a nice size but the ceiling and walls had water damage stains, paint chipped everywhere, and the room had a spot where the hair dryer hung but it was missing.

Friends_and_family Family

8/10

Excellent

02 Jun 2025

Craig

Comfortable and clean, a bit inattentive with breakfast replenishment.

Leisure Self

4/10

Poor

01 Jun 2025

KAY

Female at the front desk wasnt very friendly upin ch3ck in. I guess nowadays asking for an extra towel is something that doesn't happen- i wanted to shower and as a larger person I wanted an extra towel apparently you have to swap towels. I'm asking for an extra one so obviously I can't swap. So apparently the answer was no. I had to use the towel i had for the floor. The floor was filthy so when i turned it the rep asked me \"what happened to it\"? Really? I told her the rag was used on the floor-as l requestesd and extra one but the request was denied This location needs to initiate bug/pest control. Staff is never at the desk. I wouldn't retun to this location or recommend. The price was decent and thats about it. Vending machine empty which isnt their fault but pointless to have if its empty

Business_and_leisure Partner

4/10

Poor

29 May 2025

Luanne

Hotel is run down. The paint job is super sloppy and was sprayed over the toilet paper holder, trim, doors, everywhere. The bathroom was barely clean, there was mold in the a/c vents, and the bed is cheaply made (the metal made a banging noise just sitting in the bed). The breakfast was sub par. They use a reusable waffle mix cup that was a mess from other guests. The bananas were half rotten. I arrived late and there were kids running down the halls being noisy. I am not super picky but it’s obvious they cut a lot of corners at this hotel. Would not recommend.

Friends_and_family Family

2/10

Poor

28 May 2025

Julian

I rang for check-in and no answer. Found the manager in the hallway instructing a worker. The check-in itself fine. Manager escorted me to our room and was followed in by another male employee. Intimidating to a single woman. Because of the poor quality of our stay as described below, I am requesting a refund of our fee. The first bed in the room had a soft mattress and an overly large mattress pad which caused me to slide and fall off the bed hitting my chest on the corner of the nightstand causing a large bruise. As a pacemaker patient, I was concerned for my health. As a senior citizen with bad legs, I was left in an embarrassing situation even in front of my husband of 60 years. There was only 1 bath towel each and no hand towels, bathmat or facecloths. Will I stay again? DEFINATELY NOT without significant improvements and notification of such.

Leisure Pet

10/10

Exceptional

12 May 2025

Jennifer

Nice basic hotel with extremely friendly staff!

Leisure Family

8/10

Excellent

08 May 2025

Laurie

Convenient location

Leisure Partner

4/10

Poor

02 May 2025

Landen

Used retainers in my nightstand, pubes on an empty shampoo bottle, pool was closed and in construction. Probably for a while. If anyone wanted to swim. Breakfast basic. Comfort average. Not bad. Could be cheaper.

Business_and_leisure Partner

6/10

Pleasant

20 Apr 2025

Victoria

Lobby bathroom unsanitary, owner not available for check in and had someone check us in who did not know what they were doing

Business Partner

10/10

Exceptional

05 Apr 2025

Ryan

Pulled into Indiana last night around midnight and needed a place to stay at the last minute. We found this hotel and thought the price was too good to be true. When we showed up, we were greeted by a super friendly hotel manager who got us our room keys quickly. The room was perfect. Extremely clean, smelled great and a super cozy bed. The free breakfast in the morning was extremely welcome, and made the overall price of the room seem even more incredible. We had a lovely chat with the manager at check out. We will definitely stay again. Room 107 is the best! Thank you! 💕

Leisure Partner

10/10

Exceptional

10 Mar 2025

Jessie

Welcoming atmosphere, very clean and comfortable

Business Self

8/10

Excellent

16 Jan 2025

Bailey

Check in was very easy. The room was way better than I was expecting. Was very clean. The only thing that was off was that i found a hard hamburger in my microwave. Other than that it was amazing!

Leisure Partner

10/10

Exceptional

08 Jan 2025

Erin

Greenberg seems like it was built for travelers. I’m the gas station and Pizza Hut were in the same plaza. Across the street was this hotel and Starbucks in the morning. Everything within half a mile of each other. The building is in need of repairs, the pool was out of order, but the staff found me a room when everything else was booked, and they did it cheap. It served me need while I was passing through. I may come here again. The parking and bringing my bags up the stairs was not convenient, but it’s okay. Family owned and operated.

Business Self

8/10

Excellent

07 Dec 2024

Barry

Room was very clean and spacious. Kind of surprised that there was no coffee maker and tissues in the room. We didn’t necessarily need either but was surprised they were not available.

Business_and_leisure Partner

8/10

Excellent

01 Dec 2024

Courtney

Everything was really nice except the bed. It was hard as a rock neither of us got any sleep and was so sore thr next day. But other then that everything was nice

Business Partner

10/10

Exceptional

03 Nov 2024

Theresa

Long trip

Staff was friendly, Checking in was easy Rose are nice and clean. Breakfast was just about all gone when I got there at 8:15, only had eggs left.

Friends_and_family Family

2/10

Poor

15 Oct 2024

Ian

Disgusting thieves

Manager scammed me out of extra money demanding pet deposit in cash above normal pet fee and an extra unlisted deposit which he did not return (no damage). Room was dirty and the sheets were full of sand boogers and weird stains, semen? Clearly not laundered after last guest. Disgusting avoid unless you are at risk of frostbite and even then think twice.

Partner

8/10

Excellent

10 Oct 2024

Delores

indoor swimming pool not working

10/10

Exceptional

06 Oct 2024

Delores

The staff was really nice

Leisure Family_with_children

10/10

Exceptional

28 Sep 2024

Jim

Na

4/10

Poor

28 Sep 2024

Tori

We stayed 3 nights. we chose here because of the cheap price. it was an okay stay. the room was dirty, stains on sheets and floor. bathroom was very dirty and rusty. there were insect traps under the beds. we were only there to sleep as we were with family. but it was pretty dirty and I saw reviews of bed bugs but didn’t have that issue but I was nervous

Leisure Family_with_children

4/10

Poor

15 Sep 2024

Carolyn

There was no hot water. No coffee in room, (not allowed,) but there is a coffee pot. i assume because there were mice. Roach hotels were behind the dresser. There is a metal thing under the bed that sounds like a steal drum when you sit down on the bed.

Leisure Partner

4/10

Poor

11 Sep 2024

michelle

Check in, was good unfortunately the manager/owner was very inappropriate knocking on our door in hopes to get our dog which was paid for and advised on check in roused up and start barking. Manager/owner advised I must pay in cash the pet fee again. I paid again on my credit card.

Leisure Pet

2/10

Poor

01 Sep 2024

Amy

Hotel was hot and funky in the lobby. Took forever for someone to come to the front desk to check us in. The pool was closed to boot. We went for early check in just for the pool. They were going to charge me for early check in also . Our first room smelled awful and we found hair all in the beds sheets. They gave us another room equally as dirty but no hair I. The bed. Carpet was not clean. It made me sick to sleep there but I already paid for it. My lesson learned is to call to make sure pool is open and to check reviews online. Total disaster for my out of town weekend.

Friends_and_family Family

8/10

Excellent

23 Aug 2024

Gary

It’s close to family I believe the price is higher than it should be but with the Honda plant there rooms will rent it’s just you can drive 30 miles and save thirty dollars a night on just as good rooms

6/10

Pleasant

03 Aug 2024

Baillie

The stay was fine the staff was awful. The night attendants first words to me were I was going to let your daughter in but I’m scared of dogs…. She was waiting to reenter the hotel through a key card only access door…. This hotel allows dogs yet the attendant treated us poorly because we had one. One of my kids spilled a cup of ice water on the way out of our room and he came outside while I was packing up the car to scold me for the spill. I couldn’t get into my room or building for last two hours due to a key card issue they didn’t fix for me. I have never been treated so poorly by hotel staff and I was traveling with just my three children and myself and our dog from states away. Definitely didn’t help the ease of our journey to be mistreated

2/10

Poor

29 Jul 2024

jaimie

The rooms were not clean. There was gross looking dried fluids on the bed frame. They do not wipe them or clean them. The room so had a wired smell. Would not recommend stay here if you have children. They are trying to run a business and child are expensive. You will get charged extra for having children even tho you could not swim because there because the pool is broken. There was not any snacks in the Vending machines ither. And we also did not eat any breakfast that was provided. They are not Professional. I would never stay there ever again. Worst experience!

Business_and_leisure Family_with_children

2/10

Poor

21 Jul 2024

Jim

Outside of property poorly kept. First bad sign.
Ask for upgrade on app they did not have a larger *suite\". Room they first tried putting in was small and smelled. Second was larger but a little better. Still smelled and no bathroom ventilation. None on the whole first floor. No pool even though it was the app. Coffee machine in breakfsst lounge not working. Only two towel per room. Had ask for more. Ans no tissue paper in the room. And toilet paper on rolls was almost out wirh no extra in room.

Leisure Family_with_children

2/10

Poor

21 Jul 2024

Eric

We arrived at 4pm, check in a were met by a lady and child I lobby area that asked if I needed something, she had to call owner to check us in, no one at desk. Then anything requiring cleaning or maintenance was marked as broke such as the coffee machine and pool. Keys were given in envelope as usual but they were tattered, used and on file in a Rolodex, I mean come on. The room was filthy, towels had makeup on two of the four. We came in after a concert and asked owner if we could set in the lobby, talk, play games and drink. He said sure, $20 bucks a person, then said yes that’s fine. Ten minutes later he showed up with employee who said we need to go, there is no gathering in the lobby and absolutely no drinking in lobby. He made us leave and complained that he now had to clean the floor where we had gotten some drops of water on it from getting a drink out of the cooler. All this went on with the owner standing there like we never just asked him 10 minutes earlier for permission. I’m not going to go in to what the employee looked like or the nationality of the owner but there seems to be a trend. I called customer service and they were of little help. It wasn’t my choice to stay here but we gave it a shot and learned our lesson. If I were the ceo of Wyndham hospitality I’d revoke this owner’s right to do business under one of my hotel names. This place was embarrassing at best.

Leisure Family

2/10

Poor

21 Jul 2024

Ada

I checked in at 9PM and my room wasn’t even ready they had to clean it. I had to go back 40 minutes later and the manager told me it was the best room they had. We settle in to our room and getting ready for bed and wanted to take a nice hot bath before bed but the shower was broken. We couldn’t shower and the hall smell like food and the room was dusty. I did not sleep comfortably

6/10

Pleasant

20 Jul 2024

Sherri

Nice, clean place to stay. My only complaint is that my check in took way too long. There was a line of people waiting to get checked in when I arrived. I had to wait in line for 30 minutes just to get checked in. The process, once it was my turn, seemed to be an eternity. It’s a shame the man behind the desk didn’t help the very kind & polite lady checking everyone in. The lady was very accommodating & extremely pleasant. The pool was closed for some reason. They didn’t say why. Very upset with the man for not helping the lady with the check in of so many people. Other than that, my experience was wonderful.

Leisure Self

6/10

Pleasant

17 Jul 2024

Nicholas

The continental breakfast was one of most unpleasant meal I have ever tried to eat.

Business_and_leisure Self

6/10

Pleasant

07 Jul 2024

keith

Bring your own towels

The room was fine, but there are no bath towels... just two hand towels. And the coffee machine at the breakfast area was broken. Not a very good start to the morning.

Partner

8/10

Excellent

22 Jun 2024

Edward

Need more buildings updated

Business Partner

2/10

Poor

02 Jun 2024

Stacey

Was my room even cleaned?

When we arrived no one was at the front desk. There was a phone to dial 0 then someone answered and told me theu would be down in 2 minutes. Then he did not know the password for the computer so he had to go back upstairs. Check in took forever! The entire hotel smelled very bad, i think it was food? There is repairs being done so everything was a mess. The pool was closed. Our room smelled of dog and dirty feet. Our towels had dog hair on them. (I have a esa certified dog so i understand i was in a dog friendly room that is no excuse not to clean the room) the floor was dirty, the bathroom was in disrepair, we had a quarter roll of toilet paper, there was no amentities in the room, no coffee for the coffee pot, the top blanket was filthy and my dog smelled something on it, the sheets were turned inside out meaning they were not fresh, there was two of us in the room so when i asked for fresh towels i was only given a trade for what was in the room which was sufficient for 1 person. There was cob webs going from the lamp to the headboard of the bed. And i cant forget the door was scratched up really bad from Someones dog.
Check out was a mess! Again i had to dial 0, and he wasnt going to even come down until i said id like my receipt! Breakfast looked ok from the counter but i didnt not feel comfortable eating anything there. My advice, use this location as a last resort! I will not be staying here again!

Partner

4/10

Poor

31 May 2024

Paula

They had limited staff, the breakfast was very limited, they did not have regular coffee, either at the breakfast or in the room, only decaf. The soundproofing was terrible. I would not stay there again.

Leisure Family

2/10

Poor

31 May 2024

Jaci

Filthy sheets, no tissues in bathroom after asking twice at desk…The desk attendant was hardly at his post, so guests were constantly waiting…and after all this, they double charged me… called before booking to confirm there was a pool, only to find out it wasn’t functional, despite being an indoor pool and having been told it was open. Very upset to have spent $40 extra on a hotel with a pool, and being lied to. Breakfast was a joke as well. No caffeinated coffee, only decaf, and cereal/muffins.

Leisure Partner

6/10

Pleasant

27 May 2024

Lisa

Indoor pool closed not working, smelled in hallways, and room

Leisure Partner

2/10

Poor

25 May 2024

Christopher

we’ve stayed here in the past and didnt have any issues. That was a few years ago. Upon entering, i had to wait for the associate to come out of their own hotel room. Otherwise- Check in went smoothly. The stench of the hotel is hard to miss.

When we got to the room there was a bug in the sink, minimal towels and it appeared that the shower curtain has stains. The sink was always dripping.

Breakfast was a major disappointment ! Milk was curdled. The juice machine- apple juice & another juice was empty dispensing bleach water type fluid. Small food offerings. Waffle maker batter was sour.

Business_and_leisure Family_with_children

2/10

Poor

25 May 2024

Robin

Don’t stay here.

The hotel itself is dated and dirty. Our room the same. No cold water issued from the sink. We found hair on countertops in the room and in the bathroom. The sheets looked wrinkled and we were unsure if they’d been washed. Towels were threadbare. But the last straw was when the toilet did not flush, just sort of slowly swirled. We were shown and offered a different room, but decided to move on. The front desk clerk, Jim, was very nice and accommodating. He refunded our pet fee and assured us the room charge will come off our credit card — time will tell.
Hotels.com should remove this property from its inventory.

Partner

4/10

Poor

16 Apr 2024

Verified traveler

Meh

The room was clean enough, as was the bathroom. The hotel as a whole is very tired, with a pool that is closed (and has been for a while I think). The cleaning lady was very friendly, the staff is very small, and the front desk is not always manned. The breakfast was fine if you went earlier, the coffee was just dark water. The description said pet friendly, please let them know ahead of time that you will be bringing a pet, as they only have certain rooms where pets are allowed. There is a $10 pretty fee per night. It's in a good location for groceries (Walmart) and highway access.

Friends_and_family Family

4/10

Poor

14 Apr 2024

Michele

My room smelled clean but the sheets and duvet were wrinkled making me second guess if they were clean. There were areas of mold in the bathroom. There was one ice machine for the whole hotel and it was out my entire stay. I could not even go to the lobby and use the water dispenser to get cool water because it was turned off since it was not breakfast time. My shampoo and conditioner seemed to only half full as if the cleaning put them back out after someone had already used part of it.

Business Self

2/10

Poor

14 Apr 2024

Shawn

I am displeased with my current stay in this hotel. Our sheets and comforters had matching dried stains, which would indicate they were not swapped out and cleaned between guests. Both mirrors have bubbly/spit substance on them, indicating they were not cleaned. We found a full bottle of opioids in our closet, with our 4-year-old staying with us. The bathroom door hits the door frame preventing it from closing. TV will turn on but will not display anything and will not cycle channels or display any menu or display anything really. The hallways have cleaning chemicals out, lying around, unattended where anybody can grab them, including our 4-year-old. Not once was our room freshened up durring our multi-day stay.

Moving onto the breakfast. It is extremely lacking on variety and meats. Only had original oatmeal. All the juice options were water. Only 2 flavors of yogurt and they were extremely small containers. Just blueberry muffins. The \"made to order\" pancakes are smaller than a golf ball, no joke, the batter was over half full and size was set to medium, I verified. There were 0 meats; no gravy, bacon or sausage.

This is stay is during the national solar eclipse with people traveling from all over the country and I was expecting better service since the current going price for a room here is $259 for this weekend and the normal price is about $75.

Leisure Family_with_children

6/10

Pleasant

08 Apr 2024

George

Not terrible.

Check-in was a bit hectic. The owners working the front desk (who I understand just purchased the property a few months ago) had some issues with Hotels.com and had to get them on the phone while I was getting checked in. It took nearly 45 mins to complete the process. Once done, one of the two rooms I had booked, the key would not operate the door. Maintenance had to come to let us in. The room was decent but it could have been better cleaned. I'm thinking the new owners will get better with time. The property isn't bad, just needs a little love. They could try to get the pool back open. Probably need to hire someone who can maintain it.

Friends_and_family Family

2/10

Poor

03 Apr 2024

Cynthia

Owners SUCK!! Ran out of room to finish about stay

Checked in late so pretty much didn't check room out till next morning. Pretty much webt straight to bed. Noticed when getting into bed that the top sheet covering the bed had small brown stain or something on it. When waking in morning noticed several bigger brownish spots around the small one. Thought that was disgusting. Two rolls of toilet paper in bathroom which were both on the rollers. One was half gone and other was empty with no unopened rolls to replace. Considering there were two guests in this room there was only two bath towels. Also the bathroom needed cleaned floor was dirty and hair in bathrub. Do to early plans, no working in-room phone and no front desk attendant I wasn't able to bring my complaints to their attention before I got back in the afternoon. When I got back to the room opened curtains to find ants on the windowsills again tried to use the in-room phone and didn't work. Proceed to go to front desk sign stating if need assistance call using guest phone in lobby dial \"0\". After 5 rings woman picks up asks to help. I ask her to come to the desk. I proceed to tell her above complaints she looks at me as if I am lying and stupid then tells me that housekeeping knocked on my door and noone answered so they didn't come in. Last I knew that is when housekeeping cleaned the rooms while guests were out. There was no tag to out on the door to inform them that the room needed tended to. The gentleman the checked in & out that was awesome. Wished I took pics.

Friends_and_family Friends

2/10

Poor

29 Mar 2024

Sarah

Pool was closed. We stayed somewhere else.

2/10

Poor

28 Mar 2024

Madison

This place is DIRTY. Everything was dirty. Also we got a call at 10 when our kids were sleeping and the guy wanted to bring papers to our room to sign! This place gives me the creeps and I feel dirty after staying. I don’t recommend.

Family_with_children

8/10

Excellent

27 Mar 2024

Bill

Very helpful friendly staff. After recent surgery, I needed a handicap accessible room. They went out of their way to accommodate my needs.

Leisure Self

6/10

Pleasant

18 Mar 2024

Rachel

Unsatisfied

Check in went smoothly. Staff was friendly and prompt to get us checked in.
Room was clean, decent, and comfortable. The shower had amazing water pressure and was hot.
Had trouble logging into WiFi and staff on duty was no help when called from the lobby phone and didn't even offer to come out and help with the situation. I had an upset grandson, who has special needs, over this!
Continental breakfast SUCKED! Sausage, eggs, and potatoes were COLD! NO pancake mix in the maker! No variety in yogurt flavors. My grandson DID NOT eat and I have a bagel and a pre wrapped muffin. NEVER saw staff to tend to the breakfast bar while eating!
The pool was closed andy grandson was upset about that!
Staff DID NOT come check me out when leaving! They told me to put the key card on the desk when I called from the lobby phone.
NOT worth my $85 for a one night stay!

Friends_and_family Family

4/10

Poor

14 Jan 2024

Tammy

We did not stay ..it was advertised to have a pool, upon arrival we noticed the pool was closed permanently. We left

Leisure Family

2/10

Poor

09 Jan 2024

Verified traveler

When we arrived, we were told our reservation would need to be changed. Our room was missing the mirror, had unclean pillows that needed to be exchanged and had cockroaches throughout. Others left garbage in the hallway. Couldn’t get out of there fast enough.

Friends_and_family Family

6/10

Pleasant

02 Jan 2024

Verified traveler

Pet friendly

Staff was friendly and helpful. Definitely pet friendly. The building is in poor shape with exposed electric outlets, stained bedding and tub.
Fix and open pool or DO NOT advertise it.

Partner

6/10

Pleasant

22 Dec 2023

Brian

Property is rundown in need of renovation. Bathrooms lack ventilation which has caused mildew around tub in several areas. Ceiling in main room had texture falling.

Business_and_leisure Partner

8/10

Excellent

08 Dec 2023

George

Will not stay there again

could have been cleaner. hard to find someone at front desk. breakfast was cold. Very pet friendly

Business

10/10

Exceptional

03 Dec 2023

Verified traveler

The room was clean and nicely decorated. The bed was extremely comfortable, and had more than enough comfy pillows. The staff was very helpful, friendly and polite, they even spent time discussing day events with my 6 year old Grandaughter. Breakfast was well done! Many choices of breads, cereals, fruits, yogurts and the sausage and eggs were very good. I would definitely stay here again!

Leisure Family

10/10

Exceptional

26 Nov 2023

Kacper

Solid hotel. Affordable rates. You know what you’re getting. A nice little gym with multiple equipment. I’m pleased and will stay again. It’s not a resort so don’t expect the Ritz Carlton. This is a convenient location near the expressway to Cincinnati or Indianapolis.

Leisure Self

6/10

Pleasant

21 Nov 2023

Thomas

1st floor room no screens in windows and both locks broken, very unsafe. Desk mostly unattended.

10/10

Exceptional

21 Nov 2023

Kimberly

Found roaches in bathroom when Sister woke up and went to bathroom. Then walked out of room and strong marijuana smell coming from neighbors' room. Told staff and acted like he couldn't understand English. Stayed at many Baymont hotels while traveling and always loved it except for this experience that my sisters had came down from Michigan was uncalled for and unacceptable.

Leisure

6/10

Pleasant

14 Nov 2023

Charlie

OK for 1 night. Man at front desk barely spoke English. Toilet seat was broken. Rear door (supposedly secure) did not shut. Beds were comfy. Breakfast was great!

10/10

Exceptional

11 Nov 2023

Victoria

It's okay for a night.

A/C filters were clogged with dust and hair. Room was fairly clean looking. The bed frame above the mattress was dirty but the mattress was clean. The tub has a problem with draining out completely and was rusted.

Business

10/10

Exceptional

07 Nov 2023

Nathaniel

No complaints

Business

6/10

Pleasant

05 Nov 2023

Tatiana

Hotel door did not lock properly other wize it was a good stay.

4/10

Poor

19 Oct 2023

Natalie

Needs deep cleaning- TV was broken, shower drain clogged, and staff was no where to be found at breakfast or check out.

4/10

Poor

08 Oct 2023

Marion

Disappointed

The hotel is run down and overall needs serious attention, the room it self was sorta good. Comfortable bed and cold air. There was drug parafenaia in my room. Will not stay here again,,

Friends_and_family Family

10/10

Exceptional

30 Sep 2023

Julie and Robert

It was great, no problems!!

Leisure Partner

6/10

Pleasant

29 Sep 2023

Travis

Pop machines out of order and/or empty. Breakfast making items broken not in working order. Juice machine only produced water do not allow you to take breakfast back to your room.

Leisure