Name: Quality Inn Covington Downtown
Address: 429 W. Main Street, Covington, 24426, US

4/10

Poor

13 Jul 2026

Jeffery

One of the worst hotels I’ve stayed In over the last 20+ years of frequent travel. First, there is not enough parking in the motel as it appeared many guests are living there. So you have to park in the overflow across the street, not the end of the world but not ideal. Also, upon arrival, we noticed one side of the building was completely caved in from an apparent vehicle ramming and caution taped off. Again, not earth shattering, but not a great aesthetic either. The room itself was ok but smelled like stale old milk and lingering cigarettes. The ac worked but only on eco mode so it would continuously and loudly turn itself off and on all night. Could hear the upstairs room movements as if there was no barrier at all and apparently the resident was hosting a marathon untill about 1 am both nights. The bathroom had recently been re-caulked and looked like it had been done by an amateur preschooler but it was functional. I gave an extra start because the location was good and the tv worked.

Partner

6/10

Pleasant

14 Jun 2026

Ian

This place is in need of some serious upgrades. Clean but dated. Intermittent power caused electronic devices to not charge overnight. Ok but not great.

Family

4/10

Poor

10 Jun 2026

Amber

While the staff was nice and the bed was comfortable, that was about all that was good about this stay. The room smelled heavily like cigarettes, there were holes in the curtain (meaning 0 actual privacy as people could just see into my room), it was very loud, and the breakfast was disappointing (yogurt and white bread as options-I was hoping for even a packet of oatmeal and a bagel). As a woman traveling alone, I didn't feel very safe at this hotel, and I wouldn't recommend it for solo travelers.

Self

10/10

Exceptional

06 Jun 2026

Patricia

I read the reviews and saw the management is relatively new. Being formerly employed in the hotel industry, I know how difficult it is to rehabilitate a property and the reputation. These guys are doing a fantastic job and well on their way to a successful and profitable location.

Any time I had a question or request, it was met with polite and eager assistance. They are very accommodating.

Self

10/10

Exceptional

24 May 2026

Alan

Quiet, clean, sleep well.

10/10

Exceptional

17 May 2026

Richard

can't complain

Partner

10/10

Exceptional

10 May 2026

Ben

Room was clean and recently updated with modern finishings. I did not try the free breakfast because I had to leave very early in the morning.

Self

10/10

Exceptional

08 May 2026

Katelyn

You get what you pay for. It was clean and seemed safe we just needed a place to stay for the night on our way through the area. It fit our needs. My one piece of advice, watch your head if you sit on the toilet with the door open. It’s a very small area and if you’re half asleep you may end up with a bruise in the center of your forehead like I did 😂 the area has some cool stuff to see on your way in or out if you’re just stopping through including a historical covered bridge that is the last of its kind!

Family_with_children

6/10

Pleasant

23 Apr 2026

Kris

The good: The manager was extremely helpful when we checked in. He helped us with several small requests, including finding a dinner spot. There were places within walking distance. The room was generally clean and very spacious.

The bad: The rooms were not very soundproof. I could clearly hear someone in the next room snoring and anytime someone moved in the room above us I could hear it clearly. The continental breakfast was very poor.

Friends_and_family Friends

6/10

Pleasant

20 Apr 2026

Cerra

Breakfest was not that great, rooms need a good deep cleaning and so major TLC. But you get what you pay for

Self

10/10

Exceptional

25 Mar 2026

Woody

Good place to stay for the price .

Self

8/10

Excellent

23 Mar 2026

Mark

The rooms were adequate, bed was very comfortable. Since I stay at Quality Inns often, I did find the breakfast buffet as they called it sub par to most others I've stayed in.

They should add a meat, sausage, bacon, or possibly anything, even corned beef hash which inexpensive I might add...Also other coffee, as they had the canisters there but empty.. Add a flavored variety .

It was close to town n within walking distance to a few restaurants , like Randy's Dinner...that was very good and convenient to the Hotel.

Partner

6/10

Pleasant

16 Mar 2026

Shalto

Amazing

10/10

Exceptional

20 Feb 2026

WAYNE

The hotel is in the middle of remodeling and I got an updated room with a nice bed at a fantastic price !

Self

10/10

Exceptional

30 Nov 2025

Angela

Staff were very accommodating. Room was clean.

8/10

Excellent

23 Nov 2025

Alan

It was the most accessible of all the places we stayed on our trip. I was only on crutch by then, but if I had needed my chair I could have rolled right into shower. The missing star was the weird heater set up. You controlled it by a wall thermostat, not the unit at window, so you couldnt run fan only, and there were some loud neighbors so I had to just leave bathroom fan on. But 4.5 stars.

Partner

2/10

Poor

25 Oct 2025

Jodi

Terrible. No heat

10/10

Exceptional

17 Oct 2025

tanya

Staff is very nice

4/10

Poor

12 Oct 2025

Charles

The floor had gaps and cracks between the boards, the room just felt dirty in general and a strange smell.

I felt the need to check the bed covers for stains and fresh sheets because it would not have surprised me if there was bugs or soiled sheets.

There was a cigarette hole in one of the comforters.

Leisure Family

10/10

Exceptional

06 Sep 2025

Deanna

I love they are pet and people friendly!!!!

Leisure Self

8/10

Excellent

31 Aug 2025

Karen

Check in was smooth and easy.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Stephanie

Great spot to stay.

Leisure Partner

6/10

Pleasant

26 Aug 2025

edward

Ok room

Service was good. Room was OK - smelled kind of musty, had no chair to sit and the toilet ran at night. Bed was good, shower was good, towels were good - had a fridge too.

Self

2/10

Poor

17 Aug 2025

Kayla

Room smelled of cigarettes, even though it was non smoking. Everytime you turned the water on it smelled like sewer. Bed sheets were dirty as well. Overall horrible stay

Leisure Family

4/10

Poor

16 Aug 2025

maggie

The bathtub was dirty had to ckean it before granddaughter coukd use. The curtain for the window was broke my husband had to fix so we could close it. The door woukd lock but was a gap thar you could see light from outside coming in the room

6/10

Pleasant

10 Aug 2025

Gail

Hello

We did not like having to sign in to Wi fi everytime we were in our room. After having gone out. Also we were 1st floor and people in room above us had noisy footsteps at 5:30 am and woke us up.

Partner

10/10

Exceptional

14 Jul 2025

Michael

Loved it

I really enjoyed my stay, it was convenient to beautiful attractions that was a short walk. Had sidewalks the way there not to mention it's right there in the historic town with amazing buildings restaurants and so many unique stores. The inn had an extra parking lot across the street very safe and quiet. Had some great pizza at Michaels. Room was clean smelled great the water was hot and the bed was so nice had a very rested sleep. What a calm town love it! Breakfast was great...owner was great...I don't know why so many bad comments! Thank you

Partner

8/10

Excellent

13 Jul 2025

Paige

Definitely need to update their breakfast area and buffet options

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Simone

Good

2/10

Poor

23 Jun 2025

Megan

It was horrible and we were treated horribly by management when I pointed these things out to him I was told to contact Expedia. There was nothing he could do. Our food ruined because the fridge didn’t shut and they had a block propping it so we didn’t move the fridge and he came in and pulled the fridge forward and it shut. It was propped up on a block so I didn’t feel it was safe to move. There was black mold all over the curtains. Both myself and Son woke up sick. Couldn’t breathe and had to take Benadryl. There was trash that the maids piled up in a shopping cart right outside our door so the our area smelled like trash. The walls were dirty. It was absolutely disgusting and way of price for the amount of money we paid. That was like a $60 night motel quality. I just went through a mold detox and have been sick since we left there.

Leisure Family

10/10

Exceptional

22 Jun 2025

Joseph

Had to make reservations last minute. Room was clean. Staff was personable. Only issue was the shower curtain was missing but did not realize that until about 2 am.

Leisure Family

10/10

Exceptional

21 Jun 2025

Dana

prices very cheap for a long stay, very nice room and comfortable bed. staff was so nice and helpful!!

Leisure Partner

8/10

Excellent

15 Jun 2025

anine

Booked during Father's Day week. Staff friendly and helpful. Breakfast average.
room older and a little musky but clean. High humidity, poor ventilation in bathroom contributing factor to muskiness.

Leisure Family

2/10

Poor

14 Jun 2025

Tim

The room was 80 degrees, and the air conditioning wasn’t turned on. The air conditioning unit was making all sorts of noises throughout the night.

Leisure Friends

4/10

Poor

13 Jun 2025

Victoria

Weird smell, power switch for bedside light also controlled overhead light which made it impossible to sleep and conveniently charge phone, no channels on TV (got “no signal” error message)

Leisure Self

6/10

Pleasant

26 May 2025

Susan

I repeatedly had issues with the lock and key to my room (203). A trip to the lobby was required 2 of 3 days. “Well the light on that door doesn’t work so you have to listen for it to unlock.” I was told both times so they are well aware that a guest will struggle with that room. The first night the night clerk came to the room with me to assist, which I appreciated. The second night was just a reprogram of the keys, reminder to wait 2-5 seconds for the lock, & to listen rather than look for a green light from the disinterested clerk. The room itself was fine for the price point once I was able to access it.

Leisure Friends

6/10

Pleasant

24 May 2025

Shannon

There were hairs in the beds, the bathroom was small and dirty.

Business_and_leisure Family

10/10

Exceptional

19 May 2025

KAREN

I liked the size of the room and full size bed. I liked that it did not have carpet.

The desk chair was awkward to move to get to the refrigerator. The arms kept it from being pushed under the desk. Put desk on other side of bed near heater Giving space for the nightstand, refrigerator and ironing board to go on the side closest to bathroom.

Leisure Pet

10/10

Exceptional

12 May 2025

Anthony

Close to family

4/10

Poor

11 May 2025

Ashley

Not bad on the outside, though you have to go across the whole town to get to it. However when I got in my room, it smelt like smoke and there were clear burn holes in the comforter… and the sink didn’t drain in the bathroom.

Business Pet

4/10

Poor

08 May 2025

Iris

Nowhere mentioned is the fact this is a motel..or that they're isn't enough parking for the facility and you have to park across the street. I suppose i should feel safe that it's between a bank and a church... it's what i get for not doing more research on a place.
Also...the floors are squishy...and the smell of pinesol is so strong that it gives the impression of clean. Do not recommend.

Family

6/10

Pleasant

07 May 2025

Brittnay

Beds were comfortable. Room smelled nice floor was dirty. Just outdated.

Friends_and_family Family

4/10

Poor

05 May 2025

Jennifer

Not bad for the price

The bathrooms are TINY. be prepared. The food was NOT good. Like the pancake syrup container was stuck to the tray and we were the first people there. The syrup also tasted like it had soured. The bread for toast was in the bread bag just all wrapped up no tie or anything. We ended up getting the kids McDonald's

Friends_and_family Family

4/10

Poor

04 May 2025

Heather

Laundry

Im very upset had to leave and ger another room because ot said it has washer dryer it did not. Nor did it have vending.

Business

10/10

Exceptional

25 Apr 2025

Zinoviy

Nice

Leisure

2/10

Poor

11 Apr 2025

Joseph

Stay away from here!

Water was out for two nights!! Didn’t give me anything for the inconvenience!! Room was cleaned once in 14day stay!!

Business

4/10

Poor

05 Apr 2025

Karen

We had a good welcome and check in experience but quality it wasn't.
The rooms were very tired, and drab looking. Our friends had a room with a tub, but couldn't use it because there was no plug.
Breakfast was limited but ok. It's not a fault of the hotel but people talking very loudly outside late and night and at 5am in the morning wasn't great.

Leisure Family

6/10

Pleasant

24 Mar 2025

Manuel

.

8/10

Excellent

23 Mar 2025

Yesica

Customer service is great and free breakfast.

10/10

Exceptional

12 Mar 2025

Rebecca

The staff was very welcoming and made me feel comfortable on the property.

Leisure Family

10/10

Exceptional

15 Nov 2024

Tiona

Tub had hair in it. Tub took almost 1/2 an hour to drain

Business_and_leisure Family

10/10

Exceptional

13 Nov 2024

Mark

It's right on Main St. Convenient to get to shopping/food. Its so clean and the beds are comfy. Pet friendly as well.

Leisure

6/10

Pleasant

17 Sep 2024

Carol

The property managers were helpful and accommodating.

Leisure Pet

2/10

Poor

02 Sep 2024

Jimmy

Will never stay there again and doubtful at a Quality inn

Partner

6/10

Pleasant

31 Aug 2024

Brandon

The person who checked is in was very nice and gave us a great dinner recommendation. Our room was clean, and the bed was comfortable. The only issue we had, which seems to be common based on Google reviews of the property, is that breakfast wasn't ready by the time we intended to leave. We were told that breakfast would be available at 6. We saw the lights go on there at 6:50, but when we came in at 7, breakfast was still not ready. W ended up getting breakfast elsewhere.

Leisure

4/10

Poor

22 Aug 2024

Verified traveler

Next time stay farther afield

Don't let the the promise of non-smoking rooms fool you. This is a 1 star motel at best. It is older, run down and smells of smoke from years past. Had there been anything else available in the vicinity we would not have considered staying here. Mildew on the bathtub walls, dents in the door; parking lot is very noisy in the morning from workers heading out for the day, speaking loudly and blaring music from their trucks.
The \"lobby\" is no such thing and I wouldn't go near any food they might offer. The 'business center\" is an alcove with maybe a printer but is blocked in by two large, old recliners.
Front desk staff was pleasant, and I'll give credit for newish LPV on the floors instead of old, dirty carpet, plus updated vanity counter. Hot water needs to be adjusted -scalding temperature in the shower.

Friends_and_family Family

10/10

Exceptional

20 Aug 2024

Erick

The place nice and clean

Business

4/10

Poor

18 Aug 2024

Verified traveler

Quality Inn Covington

Staff were friendly and polite. Room was very old and dilapidated. All of the lamps were broken, the mattresses were very worn and entirely too soft. The bathroom was so small you would need to stand between the shower and the toilet in order to close the door. The entrance door security lock was broken and appeared to have been kicked in previously. Very limited parking, and the lot was very small. Would never stay there again.

Friends_and_family Family

8/10

Excellent

17 Aug 2024

Cheyenne

Small but comfortable stay!

Leisure Friends

10/10

Exceptional

11 Aug 2024

Benjamin

Property is a bit dated, but spoke with the manager and they are working on it. Very nice gentleman who was very attentive to our needs.

Leisure Family

8/10

Excellent

23 Jul 2024

Janice

This hotel is old and needs a lot of renovation. There was a coffee pot in the room but no packages of coffee or cups. The bathroom was nice and had nice towels but no cups. The bed was comfortable and clean. The AC worked fine!
Also there was no place to walk my dog and I had to walk across the street and down a ways from the hotel to find a place.

Business_and_leisure Pet

10/10

Exceptional

21 Jul 2024

Patricia

People curtious and helpful

Leisure Partner

10/10

Exceptional

29 Jun 2024

Leonard

The proprietor bent over backwards for guests. He got up and made coffee early for cyclists who had an early event and hemade sure hotel guests had a full breakfast.

Leisure Self

8/10

Excellent

25 Jun 2024

Jerry

The staff was very friendly and helpful.

Leisure Family

2/10

Poor

16 Jun 2024

Rogelio

Room is super dirty. Stayed for a week and asked for extra towels but never received them. Didn’t bother asking again for them. Bathroom tub and floors looked like they weren’t cleaned. The bed sheets and pillows smelled dirty. As if they weren’t changed out or washed. I wouldn’t stay here again if it wasn’t an emergency.

Business

4/10

Poor

15 Jun 2024

casey

The rooms (we needed 2) were musty. One room had a leak in ceiling that dripped on fabric chair disgusting. Cracks in the floor filled with dirt.

Leisure Family

6/10

Pleasant

29 May 2024

jessica

It is what it is. An inexpensive night's stay.

Leisure Self

6/10

Pleasant

25 May 2024

Wayne

It was ok nothing special but clean

Partner

8/10

Excellent

13 May 2024

Walter

It was close to Lake Moomaw. Parking with a boat is a little tight. But the ownwer worked with us and made it work, He is a great guy!

10/10

Exceptional

03 May 2024

Cheryl

Heading for Gloucester

Overall an excellent overnight stay. Beds very comfortable, but the bathroom could have used a more thorough cleaning.

Friends_and_family Family

8/10

Excellent

01 May 2024

Russell

Nice place to stay, close to downtown.

Comfortable room. Fridge went out, but Jack at the front desk had a new one the next day. Everything else worked great. A little pricey, but worth it when you've experienced the other options in town. Great customer service. Will stay again.

Business

4/10

Poor

25 Apr 2024

Anna

Spent night prior at quality inn in w va that was very nice ,so wasnt hesitant to book in Covington Va.
For 120.00 it was awful. Small, very dark in room. Bathroom not clean. Grounds dirty and people hanging outside that looked like they lived there. Breakfast was pretty much nothing and what was there was not good. It was late and we were tired otherwise would have left. Go elsewhere.

Leisure Partner

4/10

Poor

16 Apr 2024

Saundra

The air condition unit was ripped out from the wall. The one day it got warm, it was very hot in that room. The room was very dark. We had to ask them for a bulb to replace the one that was not working. My son went ahead and replace it himself. The stairs and balcony very dirty.They were replacing the floors of the empty room below me. They were parked in the only handicap parking space they had. They worked on the room until 10 pm. When i called the office at 9:30 pm, he told me he will have them hurry it up. No respect for guesr space. I heard a noise and a man was standing in front of my door on the phone, smoking a cigarette. The manager and staff was very nice but they need to get the place in order and remember that people pay for the convenience of that space.

Business_and_leisure Family

10/10

Exceptional

30 Mar 2024

Jason

Mike was the man. We were down to fish moomaw lake. He made sure my boat had a spot to be charged and provided a cord. He also woke up at 4:30 am to make us breakfast for the day. Awesome trip.

Leisure Friends

10/10

Exceptional

16 Mar 2024

Melissa

O

10/10

Exceptional

25 Feb 2024

David

The gentleman on duty was awesome very helpful good sense of humor made me feel welcome

Leisure Self

8/10

Excellent

02 Feb 2024

James

Stayed there before and it was a good stay. The WiFi and cable were very good and the bed was comfortable. The price was right as I got it through a discount web site. They had eggs and other stuff for breakfast. There also coffee in the room along with a micro-fridge.

Business

10/10

Exceptional

20 Jan 2024

Charles

Great place for me to stay for work being so close!

Business Self

10/10

Exceptional

20 Jan 2024

Estella

Front desk agent was super friendly. Not a bad spot to stay if you are passing through and what a great price!

Leisure Family

10/10

Exceptional

19 Jan 2024

Sisk

Pleasant staff, great breakfast, the room was clean. Friendly environment, great customer service in such a small town. Family atmosphere.

Friends_and_family Family

10/10

Exceptional

01 Jan 2024

Teressa

Our stay, here was very nice. The staff was very friendly and helpful and the rooms were very nice.

Family

6/10

Pleasant

25 Dec 2023

Kenneth

Needs remodel, and breakfast was meager.

Friends_and_family Family

10/10

Exceptional

25 Nov 2023

Christine

My husband and I needed a place to stop for one night on our way to a family reunion on Thanksgiving Day . We wanted something economical so we chose the quality inn.
I liked our bed! and the pillows were very comfortable. We chose a room with a king bed and slept very well. I was not expecting a large fancy room! We wanted the economy of a more compact room and were not disappointed. Everything we needed was there but in a compact form. I liked the overall cleanliness we found. There was no armchair in the room but instead we had extra floor space which I personally prefer.
We appreciated the courtesy of the staff. This was on Thanksgiving Day and the gentleman that served breakfast was very accommodating with keeping the eggs and sausage fresh and hot. He even fried my waffle for me as well! There were yogurt, fruit juices, and a nice selection of cold options. I am writing this several days later and cannot remember precisely what options there were besides what I ate personally.
The neighborhood did not seem trashy. As we drove away in the morning, we passed smaller houses but things were well kept and peaceful looking.

Leisure Family

8/10

Excellent

05 Nov 2023

Vicki

Adequate accomodations & a good value.

Friendly, helpful staff - very accomodating.

Other guests (construction workers ?), however, stayed up late on the balcony and were not very consciencious of us or other guests trying to sleep.

Partner

10/10

Exceptional

04 Nov 2023

Gerald Vanden

It was clean and well taken card of.

Leisure

2/10

Poor

27 Oct 2023

Susan

Letter just say its dirty. The laminated floor panels are peeling off the floor. Smells like smoke in here. Needless to say i will never stay here again.

4/10

Poor

01 Oct 2023

Jerry

The room i had was great, beds were comfortable. I got to check in early so i didn't have to wait to check-in. Loved the shower.. the bad , no washing facilities available, the breakfast buffet could have been alot better , not much to choose from. Had only salt no pepper.. no fruits , breads or beagles.. i could go on.. too much to type.

Business_and_leisure Family

2/10

Poor

25 Sep 2023

George

The worst

First of all the front desk clerk has no personality. She was rude and does not even smile. I have to ask her to at least smile and say Hello ...Hi... or something. The place is a dump...smelly and my room was disgusting and smelly. The breakfast was gross....coffee was cold, and the eggs looks so dried up and no one around to ask question. The whole dining room was terrible and trash and old dishes were all over...DISGUSTING PLACE..

Business

8/10

Excellent

24 Sep 2023

Charles

Enjoyable!

Business

2/10

Poor

10 Sep 2023

Verified traveler

Don’t ever stay here.

The hotel was absolutely horrible. There was no one there. It was very sketchy . My husband and I didn’t feel safe . We checked in and then we checked right back out.

Partner

2/10

Poor

02 Sep 2023

Jessica

This was probably the most disgusting hotel I've ever been to. The hotel room was so dirty and gross. It smelled like puke. There were ants climbing up the walls even on the second floor. You could tell the room was not well cleaned at all. There were stains on the sheets. The common areas of the hotel had clutter and personal stuff that presumably belonged to hotel staff. There were no cups for coffee. There wasn't even anyone at the front desk when we tried to check out. Not that Quality Inn is a high end hotel, but I was surprised a Quality Inn was this bad.

Leisure Partner

6/10

Pleasant

28 Aug 2023

Angela

Odd Experience in Covington

The place could use a severe remodeling. The air conditioner was leaking, the wall unit was falling off of the wall, the wallpaper was peeling off, and the bedding was heavily stained. When we checked in at night, the night clerk walked over from a hotel room barefoot to the front desk, didn't say a word and checked us in without paperwork. The staff appeared to be hanging out with guests in their room. It was an overall odd experience.

Partner

6/10

Pleasant

12 Aug 2023

Verified traveler

Air conditioner was not working so I was quickly moved to another room.

Self

2/10

Poor

06 Aug 2023

Todd

Dirty, felt unsafe. Room stunk like stale cigarettes. Multiple dogs wandering the property off leash belonging to the staff.

6/10

Pleasant

01 Aug 2023

Sonia

When we walked barefoot on the floor our feet got black so evidently the floors had not mopped. Only a partial roll of toilet paper was in the room, so we used tissues that were provided.

Friends_and_family Family

8/10

Excellent

24 Jul 2023

Tanya

I stayed previously and built a connection with the GM and Guest Service Agent. It made me choose to stay here every time I travel on business to the area.

Business Self

10/10

Exceptional

23 Jul 2023

Charles

Very convenient, wonderful service.

Leisure Self

4/10

Poor

13 Jun 2023

Verified traveler

Quality was lacking.

TV wasn't working. We were a couple but the double bed was too small for two people to sleep in. There was only one set of towels in the bathroom. The microwave wasn't clean. There was a cockroach in the floor. And there was no breakfast because the employee in charge of it did not come to work.

Partner

4/10

Poor

09 Jun 2023

Rockland

Staff was rude phone in room didnt work had to cal front desk via cell phone no where to set down in room had a desk no chair paint and caulking peeling around tub and shower toilet and toilet seat loose

Business Family

4/10

Poor

08 Jun 2023

Melissa

The property is a disaster. The walls had holes, we couldn’t walk on the floors because they were so dirty, disgusting stains on the towels, shower was absolutely gross.
Very friendly staff!

Leisure Partner