Name: Bay La Sun Hotel and Marina
Address: Juman St, Bay La Sun, King Abdullah Economic City, 7183, Jeddah, 23964-2633, SA

10/10

Exceptional

04 Apr 2026

Shereef

Very good

Family

10/10

Exceptional

27 Jan 2026

Turki

Great

10/10

Exceptional

23 Oct 2024

Chase

Clean and beautiful property close to Red Sea. Good staff and nice rooms for a good price

Self

10/10

Exceptional

27 Jul 2024

Mazin

Lovely place to stay in.

10/10

Exceptional

17 Jul 2024

Chenjen

nice area

Business Friends

10/10

Exceptional

06 Feb 2024

Asrar

KAEC

Very quite and relaxing stay

Friends_and_family Family

10/10

Exceptional

03 Feb 2024

Sultan m

Nice stay and nice staff
Beautiful place and I recommend

4/10

Poor

24 Sep 2023

Abdullah

it’s the best way for them to improve.

the hotel staff will be attentive (or at least available when I need them) and courteous. Huge hotel no-nos for me consist of rude, unavailable, and/or disinterested staff, dirty linens and/or silverware, and poorly maintained bathrooms. I think that these are basic things that are easy to rectify!

Friends_and_family Family

10/10

Exceptional

26 Mar 2023

Hannah

This was a lovely one-night stay and a lovely hotel. Clean and comfortable, with EXTREMELY nice staff and beautiful views of the Red Sea. There were only minor negatives, which means I wouldn't stay for more than a day or two, but it is fine for a short-term stay. First, it's located in a very beautiful area with absolutely nothing to do. This isn't the hotel's fault, the area never developed as planned. But the hotel itself has no amenities - they have a men's gym, but nothing for women. Since you're in the middle of nowhere, it would be nice to have a spa or lounge or something. If you do want to go to the small grocery store or limited nearby restaurants, the only transportation is an expensive hotel taxi, which can cost you about $100 for a mile or two. They also didn't have a coffee machine, which made it seem like a small motel rather than a 5-star hotel (they said the only way to get a coffee machine was to upgrade to an executive suite - weird in a modern expensive hotel). Finally, the bathroom had no fan or ventilation, so it stayed foggy and wet from our showers for the entire time we were there - if we opened the door it made the rest of the room foggy. This is fine for two days, but more than that and it would have been annoying. Other than these things, loved the experience. The food was absolutely delicious, much better than hotel food. Even though we stayed in Ramadan, the room service was fully available and great. Would stay again for a short term visit.

Leisure Partner

10/10

Exceptional

09 May 2022

ASSAF

Hotel was excellent.

The Hotel was excellent, the room were spacious, and the staff were helpful and friendly.

Friends_and_family Family

6/10

Pleasant

29 Sep 2021

Ammar T

Dated hotel. Stains on carpets and counters.

Leisure Family

2/10

Poor

03 Jul 2021

Muhannad

Expected better from 5 stars hotel

As i used to expect from Bay La Sun , they have checked me in with dirty room ( not been cleaned since previous guest ), bathroom found dirty , bad smell and women pads found in the trash. Housekeeping service is really terrible and badly need improvements .

Partner

2/10

Poor

29 Jun 2021

Verified traveler

They charge me twice the price even though I paid through Expedia. Also there was loud music after midnight and there was no action taken after complaining.

Leisure Family

10/10

Exceptional

17 Apr 2021

Sami

Good

Friends_and_family Family

10/10

Exceptional

04 Apr 2021

Evani

Family vacay!

Great family hotel! Nice staff, good food and beautiful views!!!

Friends_and_family Family

10/10

Exceptional

03 Apr 2021

Verified traveler

Great location and hospitality.. season's restaurant great buffet there and special professional service by mng. Ashvani..

Leisure Partner

4/10

Poor

31 Mar 2021

Verified traveler

Wheb I booked, I wrote that I want a high floor room, but they gave me in the first floor. After talking with them they gave me another room in the floor no. 3 but I was waiting them for 1 hour. In addition, the room view was bad. They said the room has views to the city but the view wasn't.

I will not deal with this hotel again.

Friends_and_family Family

10/10

Exceptional

12 Dec 2020

Khalid

Amazing hotel good facility

8/10

Excellent

26 Sep 2020

Mahmoud

Weekend in KAEC

Very nice hotel with amazing view on the sea and cool facilities

Friends_and_family Family

8/10

Excellent

09 Sep 2020

Mohammed

Good

The hotel is brand new hotel. Available underground parking. Most of the staff are helpful. The receptionists need more training to deal with the guests in a proper way and up to the hotel level. The room is comfortable. The room was clean but the towels were not. Unfortunately the noise from the phones in the reception is audible inside the room. There are multiple joyful activities within walking distance from the hotel. The swimming pool is in a good condition.

Self

10/10

Exceptional

16 Nov 2019

Aisha

Great stay

Was great, i will repeat it.

Friends_and_family Family

10/10

Exceptional

16 Sep 2019

Leith

One of the top hotels in Saudi. Highly recommended. Safe, professionally administered, caring attentive staff, and excellent amenities.

Business Self

8/10

Excellent

02 May 2019

Charles

Modern hotel on the Red Sea

KAEC is a modern city that is still being completed.

2/10

Poor

25 Jan 2019

Verified traveler

The worst hotel i have ever seen with bad management, specially Tamer and a kady reciptionist I think named Amjad

Leisure Family

8/10

Excellent

21 Dec 2018

Rajawee

Very nice

Nice and clean room, nice breakfast
I enjoy staying in Bay La Sun with my family

Family

8/10

Excellent

14 Dec 2018

Majed

Comfort and relaxation by the Red Sea

The only option around but it's good with friendly staff and great aminities. Good for relaxation with great views and food options.

Friends

6/10

Pleasant

18 Aug 2018

Hatim

I was waiting in the reciption area more than an hour and a half to get checked in.

Family

2/10

Poor

11 Aug 2018

Azza

Extremely poor hospitality
The hotel reception did not except Expedia confirmed reservation and we had to make 3 long calls to expedia and the matter was not resolved

8/10

Excellent

28 Jun 2018

Verified traveler

Staff are very nice and the room was clean and tidy. We had a room with see view on high floor. There was one strange thing, the mini bar at the room was free off charge which was awesome. For the breakfast menu, don't expect to much.

2/10

Poor

04 Jul 2017

Azza

Worst check in experience ever

Bay la sun is the only hotel in KAEC,I had to do business there,and brought my family with me.

We booked through hotels.com,for payment upon check in as the only option.First sign of trouble was when they sent a message that they needed to charge the first night,and that they needed another card??I contacted them and cleared the issue with reservations.

When we arrived,the reception said that the previous rate does not apply,and that we should pay a hefty extra charge because it is a season!!Although our booking clearly said price match guaranteed.ALSO the breakfast inclusion is for adults only and the kids are extra charge!!

When the night manger finally came, he and the receptionist spoke in their native tongue,which we found to be very unprofessional,you either speak in the local language or in English. After 50 minutes of waiting in the lobby,with 2 sleepy kids,we were finally allowed to go to our rooms. Only after I showed them the email that I sent to hotels.com customer service!If we only knew that that was all it took!

The hotel itself is modern and clean, not a beachfront hotel as we expected,about 20-30 minutes on foot.Has a small gym for ladies,full gym,swimming pool,and a spa for gentleman.The breakfast is decent, we tried the dinner once,good choices,and nice staff.

The only complaint about the property is that it is a 7 story building,with 2 small elevators only.One broke down on our last day, and we got stuck it with one staff, who got us out.

8/10

Excellent

01 Jul 2017

abadi

Not much choices in this area

Although i request bed for my child but it never provided

4/10

Poor

27 Jun 2017

Verified traveler

Not what I expected

I had a bad experience with this hotel, poor services

8/10

Excellent

05 Feb 2017

Verified traveler

nice hotel but it is overused

Nice stay near to the beach in a clean city.

Family

10/10

Exceptional

01 Feb 2017

Verified traveler

Lovely stay in Jeddah

A decent stay with helpful staff. The area is very quiet with a small number of people. Great stay by the red sea.

6/10

Pleasant

13 Dec 2016

Zeus

The hotel is very nice and has a great facilities.

The problem is when we checked in they did not give us extra pillows. The lighting was very low in the room and the rooms are not sound proof.I did not know that the hotel has a free valet service untill I cheked out. Otherwise everything was great.

2/10

Poor

21 Nov 2016

Ken

Forget about getting a good nights sleep

Everything about the hotel was fine except for the noise. There is a generator located near the hotel and there is a constant droning noise all night. The noise does not stop all night long. I had to wear earplugs and still I heard it. I moved rooms three times but it was as bad in every room. If you want to get a good nights sleep I would not go to this hotel.

10/10

Exceptional

03 Oct 2016

Verified traveler

Very good and nice hotel and place to visit it....

10/10

Exceptional

10 Sep 2016

Verified traveler

Great sraff
Clean entranc and rooms
I just like to recommenb to change the beds in the double room from twin to qwern size.
Also hotel car pool entrancevshould if bern wider.
The hotel is slightly pricy.
swimming pool play grounds are very clean

10/10

Exceptional

17 Jul 2016

Verified traveler

Relaxing weekend getaway

We loved it! We can't wait for the rest of the facilities in the area to develop.

Partner

10/10

Exceptional

11 Jul 2016

Rayan Fawzi

Great Hotel But...

Great hotel but the city is still under development so you will not find much to do. Therefore, 2 nights is more than enough.

Family

10/10

Exceptional

02 Feb 2016

Nagieb

Family Holiday break

This was our second stay at Bay La Sun and like before, the stay is always most memorable and relaxing with great food on tap - whether the delicious buffets (theme nights are food) or room service

Partner

8/10

Excellent

04 Oct 2015

Verified traveler

Anight on the red sea

My stay was for one night the hotel room .service was very good but sea view was not as i expected.

Family

2/10

Poor

01 Aug 2015

Verified traveler

Unfriendly staff had to try and get over the stays and left before finishing the last night

10/10

Exceptional

09 Jun 2015

Verified traveler

fantastic hotel so quit very good to spend a relaxation weekend
food is very good specially Thursday night B.B.Q

Partner

8/10

Excellent

13 May 2015

abdul elah

quite very good hotel which need improvement

hotel stay was nice but facilities within hotel is very limited

Partner

8/10

Excellent

22 Oct 2014

Omar

1 Day experience

Everything as you would expect from a 5 star hotel. however i had a bad experience as i forgot my mobile charger & headphone & when i contacted them to retrieve it they said the cleaning team didn't find anything.

6/10

Pleasant

08 Oct 2014

Verified traveler

Eid Holiday

I enjoy my stay at Bay La Sun Hotel & Marina; but they needs to finish the swimming pool as soon as possible.

Family

10/10

Exceptional

20 Jun 2024

Mustafa

Beach

Beach için ekstra ücret alındı

Friends_and_family Friends

10/10

Exceptional

07 Dec 2023

René

The area seemed a bit deserted and unkempt, there was a hotel nearby that was abandoned and run down as well as a large office building that was abandoned and sprayed with graffiti.

Leisure Partner

10/10

Exceptional

16 Apr 2023

Vincent

Très beau séjour.

Très bel hôtel confortable avec un personnel très sympathique, agréable et attentionné.
Piscine, salle de sport, sauna, restaurant, salle de jeu, bowling...
Seul petit bémol, le Jacuzzi était en panne.

Business