La Pergola

Italy , Cilento
CASTELLABATE , Corso Matarazzo, 104
Show on Google | Website | Map

50 reviews shown

10/10

Exceptional

18 Jun 2026

Eve

Really friendly and helpful staff that made the experience 10 times better! The hotel room was lovely too and pool area very nice. Good selection at breakfast and tasty. Shuttle service was a bonus on an evening but the walk into town was only 10-15 mins anyway.

My partner had an allergic reaction to nuts whilst there and the staff dealt with the situation so well and helped us communicate to call an ambulance. A massive thank you to them for being so reassuring and helpful in a bad situation!

Partner

10/10

Exceptional

14 Jun 2026

Donna

This was a delightful boutique, hotel view of the mountains and the water. The rooms were clean, and the breakfast was delicious!

Family

10/10

Exceptional

03 Jun 2026

Susan

Good location, hotel offers a shuttle from 6-11 pm to near Piazza Tasso. That alone saves close to $50 a day in cab fares. Breakfast is good with several choices including scrambled eggs, sausage, bacon, pancakes, sweet breads, yogurt, fruit, and good coffee. Pool is nice, also has sauna and massages. Employees are cheerful and very helpful. Shuttle driver Frank and Mario at the front desk were delightful! Frank even came back to get us after 11 when the shuttle would not accommodate everyone who needed to go back to the hotel.

Friends_and_family Family

10/10

Exceptional

02 Jun 2026

Claire

Great hotel, staff were all so helpful and lovely. The facilities and rooms were nice. Sorrento town was an easy 20 minute walk from the hotel but all fairly flat which was good. Some.lovely bars and restaurants in the area too if you don't fancy the walk into Sorrento

Partner

10/10

Exceptional

16 May 2026

Ben

Amazing stay at Hotel La Pergola for 5 nights on our honeymoon. We were upgraded and given a bottle of prosecco for our room which we drank on the balcony, this was personally delivered by staff. We made use of the pool, rooftop terrace and wellness room. The staff could not have been more helpful and I would recommend anyone considering a stay at Hotel La Pergola to book immediately - if only for the lovely staff members, particularly Klarissa, Mario, Antonio and Simona. We were also recommended Cafe Latino by staff and given 2 free drink passes - this restaurant was our favourite in all of Italy and we went three times in 6 days. Looking forward to returning!

Partner

10/10

Exceptional

15 May 2026

Donna

Staff was great, very helpful. Beautiful hotel, loved the rooftop terrace!

Friends_and_family Family

6/10

Pleasant

15 May 2026

TONY

Clean room, nice atmosphere, kind and friendly staff.

Slight smell from bathroom

10/10

Exceptional

03 Apr 2026

Steve

Quiet, charming, hotel. Very comfortable. Staff was fantastic and very accommodating. Bathrooms a little small but still manageable.

Friends_and_family Friends

10/10

Exceptional

21 Nov 2025

Leanne

Amazing hotel, clean, great views on the roof top

8/10

Excellent

11 Oct 2025

Leanne

Nice tidy hotel

10/10

Exceptional

04 Oct 2025

Andrew

Nice and quiet hotel. Breakfast buffet. The shuttle took us into the town at night and we were surprised how lively it was and how many restaurants were available.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Marie

It was a very comfortable stay.

Self

10/10

Exceptional

18 Sep 2025

Megan

Great location, just a 15 minute walk into the centre or they provide a shuttle service during the evening that can take you from the hotel to the centre.

The room was lovely with complimentary bottle of bubbles and water in the fridge.

The staff were so friendly and very welcoming, particularly Nic on reception & breakfast. They couldnt have done more for for you, highly recommend and would stay again

Leisure Partner

4/10

Poor

14 Sep 2025

MICHAEL

No light fixture in bathroom. TV reception did not work even after promise to have it fixed. On our last two days there was no hot water for my shower. When we booked we were told on site parking but when we arrived we were sent next door to another property at $15 euros/day. The pool area smelled of gas so we couldn’t use it.The staff were very good but had no authority to help. They called the manager about my issues and he only refunded us 25 euros. In travelling over 40 years for business and pleasure this was the worst property we have ever stayed at. Again not the fault of staff. I really would like to have my money back at least for the 2 days where I could not have a shower. Overall Hotels.com should consider delisting this property.

Friends_and_family Friends

10/10

Exceptional

11 Sep 2025

Chun-ho

I had a very pleasant stay at this hotel. It’s located about a 20-minute walk from the town centre, but they also provide a convenient shuttle service in the evenings from 6:00 pm to 11:30 pm. The staff were all very friendly and helpful, which made the experience even better.

One of the highlights is the rooftop area – it’s beautifully set up with sun loungers and offers a fabulous view over the town, perfect for relaxing. Breakfast was also very good, with plenty of choice to suit different tastes.

Overall, a comfortable and enjoyable stay

Leisure Partner

10/10

Exceptional

05 Sep 2025

Colin

The hotel is in a good location. A 20 minute walk into Sorrento with an evening shuttle bus running back and forth. The hotel was clean and the staff were very helpful. Viktoriya on reception was brilliant. Always happy to help with a smile!

Leisure Self

10/10

Exceptional

03 Sep 2025

Georgie

Great hotel and staff

The hotel is lovely. Staff very welcoming and helpful. Good selection of food at breakfast. Shuttle bus that runs from 7pm-11pm to the square is very useful as taxis are expensive. Lovely local restaurant 5 minute walk away. Overall a lovely stay thank you.

Friends_and_family Friends

6/10

Pleasant

24 Aug 2025

Francesca

The stay was good until I had my pre booked taxi not show up at 4am so I could go back to Naples airport. I needed some assistance with taxi companies in the local area and reception wasn’t helpful at all. They couldn’t even suggest a company to use so I had to sort it myself.

Leisure Self

10/10

Exceptional

22 Aug 2025

Allayne

I really liked the amenities and the perks of this location.

Leisure Friends

10/10

Exceptional

11 Jun 2025

Lorna

Sorrento stop over

Amazing hotel with minibus service into town at night.
Clean and staff very welcoming.

Partner

10/10

Exceptional

11 Jun 2025

Raymundo

Our recent stay at Hotel La Pergola in Sorrento was truly delightful. From the moment we checked in, we were greeted with warm hospitality and helpful information about local tours. The staff recommended various activities, and we quickly booked a boat tour to Capri, which was incredibly convenient as we were picked up directly from the hotel and dropped off at the end of the day.

The hotel itself was exceptionally comfortable, providing a relaxed and cozy atmosphere that made us feel right at home. We enjoyed our stay so much that we wanted to extend it, but unfortunately, the hotel was fully booked. This just goes to show how popular and well-loved Hotel La Pergola is among travelers.

Overall, our experience was fantastic, and we highly recommend Hotel La Pergola to anyone visiting Sorrento. Its combination of excellent service, comfortable accommodations, and convenient access to local tours made our trip unforgettable.

Leisure Partner

8/10

Excellent

10 Jun 2025

Claire

Nice property and great location, with a complementary shuttle that takes you to the main square.

Leisure Partner

10/10

Exceptional

30 May 2025

Brenda

Beautiful property, the rooftop view is amazing. The complimentary breakfast was amazing.

Leisure Friends

10/10

Exceptional

30 May 2025

Paritaben

Great service

Leisure Friends

10/10

Exceptional

23 May 2025

Holly

Couples break in sorrento

Lovely little hotel, good location, slightly out of town but walkable. Shuttle service in the evening is an added bonus. Breakfast was nice and the staff were very helpful.

Partner

10/10

Exceptional

03 Oct 2024

Zoe

We really enjoyed our stay at La Pergola hotel for our Sorrento holiday. The staff were so friendly, especially Olga who was really helpful when asking for advice on transfers to Naples airport. Toni was brilliant too who ran the shuttle service from the hotel to Sorrento, which was a great free service that is offered by the hotel. Our room was spotless and was cleaned every day with fresh clean towels. We were also left a bottle of prosecco to welcome us which was a really nice touch. The bar was great and continental breakfast was handy to have a quick bite to eat to keep us going for the morning. The hotel was nice and quiet and in a great location, and it was nice to have a swimming pool to take a dip when needing to cool down. We would definitely recommend staying here and would love to return again. Thank you everyone for making our stay so enjoyable 😊

Leisure Friends

10/10

Exceptional

01 Oct 2024

Sandra

Staff were very friendly - especially the gentleman who worked the breakfast area in the morning and the shuttle driver.

Leisure Family_with_children

10/10

Exceptional

23 Sep 2024

Charles

The free shuttle to downtown Sorrento was fantastic. The swimming pool was refreshing after a hot day walking around. Room was clean and nice. Breakfast was good and even included eggs

Leisure Partner

10/10

Exceptional

23 Sep 2024

Ralph

Excellent staff
Property was clean

10/10

Exceptional

26 Jul 2024

Jake

We absolutely loved our stay at La Pergola. The location was amazing and quiet. The hotel was clean. Staff were friendly. What we appreciated most about the property were the little amenities such as the pool, breakfast, and the shuttle to downtown Sorrento in the afternoons. Highly recommend.

Leisure Partner

10/10

Exceptional

24 Jun 2024

Caleb

It was a very nice stay. Very clean and friendly! The pool was extremely nice and the breakfast was very good! Overall would recommend this hotel for anyone in the sorrento area as it’s super convenient to get to anywhere in the city!

Leisure Partner

6/10

Pleasant

22 Jun 2024

Carsten

Having stayed at a few “4 star” hotels in Sorrento, this one is at the bottom of those. The main reason is we booked our rooms for 1 night because we were staying in town a little longer than planned. So all we really cared about was getting a good night’s sleep. Unfortunately, none of us got any sleep. This was a very loud hotel, but not because of parting or anything, but because of the hotel itself. All night we could here doors in the hall, doors in neighboring bathrooms, doors above us… our own doors were very loud opening and closing… toilets are very loud flushing… So all night it was slamming and flushing to a point where we each would wake up startled by it. Everything else was fine, but when the main point of a hotel is to have a place to sleep, and we didn’t get sleep, then it’s not a great experience. I’d suggest paying a little more for one of the bigger hotels near the water or main square. The nights before we paid a little more and got rooms more than twice the size that were very quiet and had more immediate access to everything in town. If you REALLY need a place to stay and this is your budget, it’s fine. It was clean and the front desk person was nice. But I’m glad we only stayed one night because it was a hard bed with slamming and flushing all night.

8/10

Excellent

20 Jun 2024

Tamuna

The staff was super friendly and very helpful.
overall the place is not so far from city centre.

Partner

8/10

Excellent

03 Jun 2024

James

Easy walk to downtown 10 - 15 minutes. Hotel offers shuttle but never need it.

Leisure Partner

10/10

Exceptional

19 May 2024

Alberto

Nice stay in a clean room

Leisure Partner

10/10

Exceptional

22 Sep 2023

Russell

Rooftop is very nice, pool is great and the location is perfect 👍

10/10

Exceptional

18 Jun 2023

Elizabeth

Lovely hotel very clean and modern. Good location in walkable distance to the shops and restaurants but as other reviews have mentioned the shuttle service into Sorrento between 6-11 was excellent and pick up from the centre was on time for coming back to the hotel. Staff were very friendly and helpful with booking trips.

Leisure Family

10/10

Exceptional

23 Aug 2022

Ben

Fantastic shuttle bus provided into Sorrento in the evening.

Leisure Friends

6/10

Pleasant

04 Aug 2022

elham

The room and reception and pool area were clean but safe , door locks and toilet not working properly in the room
The bed was very bad and old and makes too much noise but sheets are very clean
Breakfast table very small and the gentleman working there and also working in reception is kind of rude.
The hotel is a bit far from everywhere but there is a shuttle and a very nice lady driving people around from evening

Leisure Family

8/10

Excellent

02 Sep 2021

sean

Pleasant stay

Hotel was modern and clean. A bit of a walk to the centre of sorrento to bar/restaurant district but the hotel offer a great FREE shuttle service from 6-11pm which was very handy. The pool area was average, did not spend a lot of time there, but the service from staff; especially the man who did the breakfast service was 100% amazing.

Partner

10/10

Exceptional

04 Aug 2020

Verified traveler

Perfect place

Fantastic stay, room was very clean and modern. Staff were friendly and the taxi service offered was so useful. Will definitely stay here again.

Friends_and_family Friends

6/10

Pleasant

11 Oct 2019

Verified traveler

Paper thin walls. Doors as well. Thought someone was coming in every time someone can in and out.

Leisure Partner

8/10

Excellent

04 Oct 2019

Joseph

Overall good.

Our overall stay was satisfying. The staff was helpful and nice and provided a shuttle to town each night. The place was clean and the pool refreshing and kept well cleaned. What we didn't like was the address was confusing and Hotels.com has it listed wrong. Also, I would not stay on the first floor near the front desk again, it was very noisy with thin doors and you can heard everything if your a light sleeper. Rent a scooter, its worth it!

Friends_and_family Family

8/10

Excellent

30 Aug 2017

Louise

Lovely little hotel!

It was a nice little hotel, albeit a little bit away from Sorrento Town centre. That being said there are lovely views of the bay 5 mins walk away. The pool was ok but there needs to be more sun beds available. The rocking chairs are just not the same.

Family

8/10

Excellent

27 Aug 2017

anonymous

A lovely place to stay

Not luxurious but very comfortable- met our needs perfectly. Great base for exploring the area and taking it easy on site. Free shuttle bus to town was a bonus. Lovely breakfasts and great value.

8/10

Excellent

15 Aug 2017

Cathy

A good hotel on outskirts of Sorrento

This is a very nice hotel just outside Sorrento about 30 minutes gentle walk through the tree lined back streets. The staff are delightful. As a base this is a good option so long as you don't mind a walk. There is a station 15 minutes walk away, Sant'Agnello, perfect for Pompei, Herculaneum and Naples.

6/10

Pleasant

21 Nov 2016

Emilie

It was comfy and breakfast was good. People were really noisy though in the morning by 730

Family

4/10

Poor

05 Oct 2016

Nicholas

Room was dated and dark. Aircon (optional) is charged at EUR 5 per day. Breakfast is plain. Staff were nice, however.

Partner

6/10

Pleasant

19 Sep 2016

Ren

An ok option

We didn't realize this hotel was about a 20min walk from downtown Sorrento. There was a shuttle but it wasn't that frequent and could only hold 7 people at a time so around dinner you had to wait for a few trips. When we arrived the power was out and they didn't mention it so we didn't know if it was just our room or the hotel. Luckily they were able to fix it by the time we returned before dinner. The room was nice but we were on the first floor and had the window open so around 5am I heard people working outside. The roof top lounge area was very nice and breakfast was good.

8/10

Excellent

06 Nov 2015

Joe

Brilliant!

The sat nav took us down some really tiny streets that we weren't confident going down in the car but apart from that it was brilliant. Friendly staff and great sized room.

Partner