Quality Inn Thomasville-Northpark

2/10

Poor

05 Dec 2025

Steven

Staff knocking on room door 3 hours before check out and I got my refund of 27.00

Family

4/10

Poor

27 Nov 2025

Allysa

The room was filthy and musty. There was what looked like urine spots around the backside of the toilet. I didn't notice this until the next morning when i went to shower. The grout was disgusting. I will not stay here again. **The gal who checked us in was very sweet. I will say the staff is great**

Friends_and_family Family

10/10

Exceptional

12 Jun 2025

Thaddeus

Great place to stay

Business

10/10

Exceptional

06 Jan 2025

Sherise

The front desk guy was rude don’t greet people

2/10

Poor

11 Nov 2024

Roshanda

Cleaning crew thefts

Cleaning crew decided to clean our room after asking did we want it clean we said no we went down to our car to run to the store and i accidentally left my phone in my room went back and the room door was open and she was in there cleaning. I searched for my phone and had my son ping my phone and it was in the cleaning ladies pocket she said she thought we checked out after we told her we just checked in and didnt need the room cleaned i asked again for my phone as she had it in her pocket still she finally gave it to me but wanted to keep it ad it took her at least 10 minutes of her hiding it in her pocket. Made me feel very uncomfortable and if i could leave my stuff there.

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Lizzetta

Satisfied

10/10

Exceptional

11 Aug 2024

Melvin

Great staff

Leisure Self

10/10

Exceptional

28 Jul 2024

Alice

5stat

Really enjoyed my safe , the room was clean and fresh beds were very comfortable, the staff was very polite

Friends_and_family Family

10/10

Exceptional

07 Jun 2024

Rocky

It was very nice and convenient only thing they may need to check the coffee more in case it runs out. But still great place

Business

10/10

Exceptional

05 May 2024

It’s

Very friendly and accommodating staff. Great breakfast options. Clean room.

Leisure Family_with_children

8/10

Excellent

10 Apr 2024

Joshua

Good service, friendly, & helpful!

Business Self

8/10

Excellent

02 Mar 2024

Jeffrey

When we stayed here five years ago, there was a terrible moldy odor throughout. This stay was much more in line with the Quality Inn brand expectations. Appreciate the efforts to make this property one can stay at with confidence.

Leisure Partner

10/10

Exceptional

09 Feb 2024

Travis

Great value and employees

Very nice and professional employees.

Business

10/10

Exceptional

26 Dec 2023

Cherritha

Excellent customer service!!!

Leisure Friends

10/10

Exceptional

23 Dec 2023

Karen

Clean and well taken care of rooms and facilities.

Business

2/10

Poor

21 Feb 2023

Sarah

We had a check in on a Friday, we called at noon and asked if we can get a early check in. They said no because they didn’t have any rooms ready and we could call back in an hour. So we arrived there at 2 pm. They still didn’t have any room ready. So we went to Walmart and came back at 3:05 and they still didn’t have our room ready. We didn’t get in our rooms until after 3:30ish. So we get our keys and get checked in, one of the rooms was still horrible it hadn’t been cleaned at all. So they gave us a handicap room because that’s all they had. My room bathroom had water damage so bad that the paint was bubbled up and I believe there was mold there because every time I used the bathroom I would start to itch really bad. The beds were horrible when I got up out of the bed I felt like I had slept on a hardwood floor. The last night I had to sleep on the chair because the bed was so uncomfortable. I will not be staying here again.

Business_and_leisure Family

10/10

Exceptional

28 Jun 2016

Robert

The relax in

The stay was great the bed was very relaxing to top it all up I'll be back.

Family

2/10

Poor

01 Jun 2016

Verified traveler

I HATE THIS HOTEL!!!!!!!

THE FIRST TIME I STAYED WAS GREAT, SO THEREFORE I BOOKED THIS LOCATION AGAIN. I BOOKED ON HOTELS.COM. MY FIANCE AND I TRAVELED FROM ATLANTA TO ALABAMA. WE ARRIVED AT THE HOTEL AT 1:00 AM. I GET TO THE FRONT DESK AND CAN'T CHECK IN BECAUSE THE WRONG DATES WE'RE BOOKED.BUT KEEP IN MIND MY HOTEL STAY WAS PREPAID. HOTELS.COM GAVE ME THE RUN AROUND UNTIL ABOUT 7:00 AM CLAIMING THEIR SYSTEM WAS DOWN DUE TO UPDATES. WE WE'RE TRAVELING 2 WEEKS LATER TO THE SAME AREA AND I EVEN OFFERED TO PAY FOR MY STAY THOSE 2 NIGHTS AND USE MY PREPAID STAY FOR MY NEXT STAY AND THE HOTEL MANAGER REFUSED..MAKE A LONG STORY SHORT...THE HOTEL MANAGER REFUSED TO HONOR MY DATES AND MY FIANCE AND I HAD TO END UP SLEEPING IN OUR TRUCK. I TRAVEL A LOT AND HAVE NEVER BEEN TREATED THE WAY WE WE'RE ON THAT NIGHT. I DON'T KNOW WHAT HAPPENED TO CUSTOMER SERVICE , BUT IT WAS THROWN OUT THE DOOR THAT NIGHT. I DON'T REMEMBER THE LADY NAME THAT TRIED TO CHECK US IN BUT SHE WAS AMAZING. MAKE SURE YOU DOUBLE CHECK YOUR DATES BEFORE YOU BOOK BECAUSE YOU WILL GET RIPPED OFF...I WILL NEVER STAY AT THOMASVILLE, ALABAMA QUALITY IN EVER AGAIN!

Partner

10/10

Exceptional

29 May 2016

Verified traveler

Pleasant stay... willdefinitely stay here again..

The rooms were great! Comfortable beds! Easy location to get to hotel. Staff was awesome! Will definitely stay here again the next time I am in town.

8/10

Excellent

17 May 2016

Verified traveler

Clean, safe and friendly staff.

They are doing some cosmetic improvements to the hotel. I found it to be very safe and clean. Spacious room. Staff was extremely friendly and helpful. Will stay there again.

10/10

Exceptional

09 May 2016

Tameka

Thomasville's best kept secret

Very nice staff, clean, good breakfast. However other guests need to be mindful of their voices and not talk so loudly. All in all this was a great choice and I would stay again and again

Family

8/10

Excellent

02 May 2016

Verified traveler

Very good place

My stay was good. I am a business man and found only 3 problems which were a little irritating.
1. Not good lighting when trying to work on the \"desk\".
2. Chair at desk was too low. I am 6 feet and my chest was level with the desk. Chair would not change height.
3. Took me the 2nd day to figure out how to cool the room. Needs a label or something to help the guest with the air conditioner.

Joe Wilkerson

10/10

Exceptional

28 Sep 2015

Jo

Very friendly staff

I must brag about the service of the staff. They were all friendly and spoke with me asking how I was doing except for one person. They offered any assistance I would have needed. Also, the room was clean and the atmosphere of the hotel was quiet my whole stay. Very nice facilities.

8/10

Excellent

12 Jun 2015

Verified traveler

Good hotel. A little pricey.

Good hotel. A little pricey because of demand in the area.

6/10

Pleasant

11 Apr 2015

Rich

Close to job interview.

Overall it was good. The room was clean. Bathroom needed some repair. Cracked vanity. Hole by tub behind door.
TV Cable reception was extremely poor on lower 20 of the stations. But other than that was extremely comfortable. Though the breakfast was good, fresh eggs and sausage would have been better than the frozen selections from the Walmart Freezer section. Over all was good but not worth the price. If I am in Thomasville ever again, I would choose the comfort inn!

10/10

Exceptional

28 Feb 2015

Catrina

Business Trip Bonanza

The rooms are big enough to be comfortable with computer & printer set-up. Beds are comfortable. Staff is excellent! They made sure I had everything I needed.

4/10

Poor

28 Jan 2015

Paul

Cut light on in room & was greeted by roaches. guest in next room were fighting and the wall were so thin you could hear them when they were just talking. bath room were not clean.
Plus! the manager did move us to better rooms.

10/10

Exceptional

19 Jan 2015

Brian

Quality Inn

room was clean and comfortable.

8/10

Excellent

15 Jan 2015

Linda

Comfortable Stay

Clean and friendly front dest staff.

Partner

2/10

Poor

19 Oct 2014

steven

TV SUCKED!

half of the channels on the tv did not work!

6/10

Pleasant

26 Sep 2014

Verified traveler

Weekend trip

Very impressed with hotel and amenities for the price. Very umimpressed with service, trouble checking in, room not getting cleaned.

6/10

Pleasant

11 Sep 2014

Verified traveler

Convenient to ball game

PLEASANT STAY

8/10

Excellent

01 Jul 2014

Happy Person

Great Location!

For the most part, this was a super trip. The hotel staff are friendly. The rates are reasonable. You are near restaurants and stores. The only problem; they have no back up generator. There was a power outage during the stay, and we were all left in the dark. Other than this issue, all went well.

8/10

Excellent

28 Feb 2014

Kirk

Business Trip Jackson, AL

It was a decent hotel. Good for a business trip. Television reception was poor but the internet stream was good enough to watch what I wanted.

8/10

Excellent

09 Dec 2013

jeffhendrix53

convenient

great bargain ....could nothave been better.....will do again

8/10

Excellent

15 Oct 2013

Verified traveler

Nice

The room was clean and quiet. I would stay there again.

10/10

Exceptional

24 Sep 2013

Verified traveler

A very nice hotel

Staff was friendly and helpful. Room was super nice and clean.

8/10

Excellent

30 Jun 2013

Tom

Good place to stay in this very small town.

10/10

Exceptional

04 Jun 2013

Cheryl

main strip for shopping

I enjoyed my stay in Alabama and will use Quality again. Great people there....friendly!

6/10

Pleasant

08 May 2013

phyllis

very pleased

The rooms were nice and clean. The staff were very helpful and friendly. I would definitely stay again if I have to return

10/10

Exceptional

21 Apr 2013

Ashley

Friendly & Clean

The only con of staying at the hotel was when I arrived at the hotel after working nightshift there was not a room available after I had reserved my room a few days prior. I even called in advance to make sure it would be possible for an early check in. Once a room come available the lady at the front desk called the housekeeping lady at her home to come clean. I truly appreciated the friendliness of the staff and housekeeper!! I will be staying there every time I'm working in Pine Hill, Alabama.

10/10

Exceptional

11 Apr 2013

Stanley

Great deal, clean and quiet. Friendly service.

Very pleasant, nice people, good for business, walk to Gaston's hot bar. Will stay there again.

6/10

Pleasant

06 Apr 2013

Verified traveler

OK stay

The televisions in the rooms are outdated and my remote worked most of the time, but not all the time. The comforters on both of the beds were stained. The beds and pillows were comfortable. I was disappointed in breakfast. My first morning I got down there early and everything was stocked. The next two mornings I was told they were out of the eggs. Overall it was a decent room for the cost.

2/10

Poor

25 Nov 2011

staciefm

Thanksgiving stay

Bookkeeping seems to lack some organization and room was in serious need of updating and even repair

Family

2/10

Poor

24 Apr 2011

Anonymous

Not the greatest