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Quality Inn Albertville Us 431

Gadsden - AL · United States

315 Martling RdView location

6.8/10Good322 Reviews
Cleanliness7.0/107.0
Service7.4/107.4
Comfort7.6/107.6
Condition6.6/106.6
Location9.2/109.2
Neighborhood8.0/108.0
Value8.0/108.0
Amenities5.4/105.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Inn Albertville Us 431

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products.

Get more value for your hard-earned money at the pet-friendly Quality Inn Albertville US 431 hotel in Albertville, AL, which lets you relax and focus on the people and experiences that you came for.

We are near Albertville Municipal Airport, Lake Guntersville State Park, Cathedral Caverns State Park, Nocculula Falls Park, Albertville Museum, Bucks Pocket State Park and the U. S. Space and Rocket Center. Amenities include free WiFi, free ample parking, free hot breakfast, free coffee, fitness center and seasonal outdoor pool.

Guest rooms feature a coffee maker and TV-some rooms also have a microwave. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Limit of 2 25-lb. pets/room, USD15/night.

Read more about this hotelShow less

In the heart of Albertville, Quality Inn Albertville US 431 is within a 5-minute drive of Sand Mountain Park and Jules J. Berta Vineyards. This hotel is 2 mi (3.2 km) from Albertville Golf and Country Club and 6.4 mi (10.3 km) from Snead State Community College.

Make yourself at home in one of the 40 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Gym
Entertainment
Smoking areas

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 11 Pet max weight (per pet) in lb is 25 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

Important information

  • You need to know
    • Pool access available from 9 AM to 10 PM.
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Optional fees
    • Pet fee: USD 20.00 per pet
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Sand Mountain Park 2 km / 1.2 mi
Albertville Golf and Country Club 3.2 km / 2 mi
Jules J. Berta Vineyards 4.8 km / 3 mi
Apostolic Lighthouse of Sand Mountain 5.6 km / 3.5 mi
Marshall Medical Financial Center 7.5 km / 4.7 mi
Boaz Outlet Center 10.1 km / 6.3 mi
Snead State Community College 10.3 km / 6.4 mi
Boaz Golf Club 13.5 km / 8.4 mi
Guntersville Museum and Cultural Center 15.8 km / 9.8 mi
Guntersville Dog Park 17 km / 10.6 mi
Guntersville Tennis Center 17.1 km / 10.6 mi
Guntersville City Harbor 17.3 km / 10.8 mi
Marshall County Park 20.3 km / 12.6 mi
Eagle's Nest Golf Course 20.4 km / 12.7 mi
Lake Jane 22.6 km / 14 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Concierge
  • Gym
  • Newspapers
  • Indoor freshwater pool: 1
  • Breakfast
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDS NON SMOKINGQUADRUPLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 30 m²QUA.2D-NM
    QUADRUPLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable2 photos

    Quality Inn Albertville Us 431

    QUADRUPLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-NM

    Room amenities

    • Microwave
    • Desk
    • Wake-up service
    • Hairdryer
    • Fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SMOKINGQUADRUPLE • SMOKINGQUA.JK

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    QUADRUPLE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 5 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    Quality Inn Albertville Us 431

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • Wake-up service
    • Desk
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 30 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable2 photos

    Quality Inn Albertville Us 431

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Hairdryer
    • Tea and coffee making facilities
    • Microwave
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 30 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable1 photo

    Quality Inn Albertville Us 431

    DOUBLE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Wake-up service
    • Desk
    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 30 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable1 photo

    Quality Inn Albertville Us 431

    DOUBLE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Microwave
    • Tea and coffee making facilities
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DOUBLE BED SMOKINGQUADRUPLE • DOUBLE BED SMOKINGQUA.DB-JK

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    QUADRUPLE DOUBLE BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DOUBLE BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO BEDSQUADRUPLE • TWO BEDS • 1 Bedroom • 10 m²QUA.2B
    QUADRUPLE TWO BEDSPhoto unavailable1 photo

    Quality Inn Albertville Us 431

    QUADRUPLE TWO BEDS

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2B

    Room amenities

    • Microwave
    • Tea and coffee making facilities
    • Wi-fi
    • Wake-up service
    • Desk
    • Hairdryer
    • Fridge

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-2

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED SMOKINGDOUBLE • KING BED SMOKINGDBL.KG-JK

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    DOUBLE KING BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 30 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable1 photo

    Quality Inn Albertville Us 431

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Microwave
    • Wake-up service
    • Desk
    • Hairdryer
    • Fridge
    • Tea and coffee making facilities

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 30 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable1 photo

    Quality Inn Albertville Us 431

    DOUBLE NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 30 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable1 photo

    Quality Inn Albertville Us 431

    DOUBLE KING SIZE BED

    Room photos

    1 photo

    Room overview

    Smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible Two Double bedsDOUBLE • Accessible Two Double bedsDBL.H6-2D

    Photos are not available for this room type.

    Quality Inn Albertville Us 431

    DOUBLE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Inn Albertville Us 431

6.8
Good
322 Reviews
Cleanliness
7.0 /10
Service
7.4 /10
Comfort
7.6 /10
Condition
6.6 /10
Location
9.2 /10
Neighborhood
8.0 /10
Value
8.0 /10
Amenities
5.4 /10
100 reviews shown
2/10
Poor
20 Jul 2026
Brandy
Room smelt baddd, when I booked en Expedia it didn’t look bad but when we first arrived it took forever to get attended. When we went to our room the rooms air conditioning did NOT work it was HOT and I had a 9 month baby we could NOT sleep there physically it was impossible, we got another room but this one didn’t have a rooom key!! The sensor was broken therefore the hotel attendant had to open our door with an actual key everytime we left the room( we left once) we booked the hotel since we had a party to go to at night we wanted to stay out late but we couldn’t bc the attendant would stay more than 11pm we were definitely bummed out felt like our whole trip was ruined because of the hotel, the phone lines were disconnected so no way to get in contact with the front desk, the room we received had no fridge, one of the bulbs were out. It was just overall a horrible experience I would never book with a quality inn hotel unless it’s absolutely necessary. This hotel is horrible do not book be aware.
Family_with_children
2/10
Poor
16 Jul 2026
michael
The guy was kind of rude but somewhat helpful the pool was not open
Self
2/10
Poor
12 Jul 2026
Cj
Not the best
Self
2/10
Poor
05 Jul 2026
Patrick
The property was trashy. The workout room was a hot box. No air conditioner. The pool was covered. Under the cover the pool was filled in with concrete. The security camera didn’t work. We asked because one of our vehicles was hit. Our door key card didn’t work. He also wouldn’t fix it til the next day so anytime we needed in our room he had to come and use the actual key to let us in. There was no breakfast. I would not recommend this place to anyone and honestly it probably needs shut down because it’s that bad. Not as advertised. Website is deceiving on what you are suppose to get verses what you actually get.
Family_with_children
2/10
Poor
14 Jun 2026
Thomas
This was the worst hotel experience I have ever had. The front desk staff was rude and inattentive. They totally ignored several guests at the front desk. The room was disheveled and in poor condition. The smoke detector had been removed and only bare wires were hanging from the wall. The ceiling in the bathroom was peeling and the drain stops were not working. The breakfast was almost non-existent. The highlight was that the coffee tasted good and was hot. The A/C in the room barely cooled the room and ran loudly all night, making it hard to sleep. The bed was hard and the pillows small and with little \"fluff\", which added to the difficulties sleeping.

I do not recommend the Quality Inn in Albertville and would never book another room there.
Self
2/10
Poor
06 Jun 2026
camile
No se queden en este lugar al hacer el check in las sábanas estaban Sucias (tengo fotos) el piso llenos de dulces pegados las paredes sucias y por quedarme una noche me cargaron de 63.00 la noche debitaron 549.63 y nadie me los quiere devolver y horrible servicio… ni expedía ni el hotel me devolvieron nada y yo tenía mis recibos de pago
Do not stay at this place. When I checked in, the sheets were dirty (I have photos), the floor was covered in stuck-on candy, and the walls were dirty. Although the rate was supposed to be $63.00 per night, they charged me $549.63, and no one wants to refund the money. The service was horrible—neither Expedia nor the hotel refunded me anything, even though I had my payment receipts.
Partner
2/10
Poor
18 May 2026
Mayra
Experiencia pésima: pésimo servicio, cobros indebidos y mal olor
No recomiendo en absoluto este hotel. Mi estancia fue una constante falta de respeto desde el primer momento por las siguientes razones:
Atención al cliente nefasta: Al llegar, el recepcionista no estaba en su puesto. Tuve que esperar y tocar durante 20 minutos. Cuando finalmente salió, lo hizo de muy mal humor y de forma agresiva por mi insistencia.
Cobro engañoso: Me cobraron una tarifa mayor a la que aparecía en la página de reserva, sin darme ninguna explicación válida.
Problemas graves con la habitación: La llave que me entregaron no abría la puerta. Al reclamar, el recepcionista subió a abrir, pero se negó a dejarme la llave. Me dijo que cada vez que necesitara entrar, él tendría que subir a abrirme. Una falta total de privacidad y comodidad.
Falta de higiene: Por si fuera poco, las habitaciones tenían un olor muy desagradable.
Una experiencia inaceptable. No volveré y sugiero a otros viajeros buscar mejores opciones.
Family_with_children
8/10
Excellent
02 May 2026
Suzanne
It was ok, the vent in the bathroom was hanging down. The desk clerk gave us, my boyfriend and I 1towel to share for our shower...and it was damp, not even dry from the dryer. Breakfast, all they had was muffins, waffle, and yogurt.
Partner
6/10
Pleasant
25 Apr 2026
Troy
I’m
Self
4/10
Poor
16 Apr 2026
Paul
Paints pealing off most ceilings, shower curtain was missing, no washcloths….had to go get them, floor was grimy, some of the outlets didn’t work, breakfast was worse than minimal. Had to ring at front desk to get service, no one for service at breakfast so what was put out at 6 am was what was left at 9, and some mornings things were gone or really picked over. Hotel has really declined since we started staying there.
Friends
6/10
Pleasant
22 Mar 2026
Crystal
The room was not the cleanest. The ceiling and walls had huge water spots on them and the floor felt gritty.
Family_with_children
2/10
Poor
19 Mar 2026
Ricardo
They say that check-out can be done at noon, but that’s a lie; check-out actually has to be done at 11:00 AM, and if you ask at the front desk, they will treat you very, very poorly.
The bedside tables had marks from liquor bottles, the bathroom was dirty, and the bed was also very dirty.
6/10
Pleasant
09 Mar 2026
Paul
We had to ask to change rooms because the room they gave us had not been cleaned up. The towels and sheets were clean in the other room, but were dingy and had stains all over them. We had two night stay, but decided to only stay one night. We ended up going back home. We checkout at around 9:00 AM on 03/07/26.
6/10
Pleasant
01 Mar 2026
Billy
The shower had no hot water and the shower drain was very slow to drain
2/10
Poor
02 Feb 2026
DILLON
⁴all rounf ceaytmysvahdvgardkiry m
2/10
Poor
03 Jan 2026
Brandon
Dirty rooms, no towels, TV didn’t work, breakfast was terrible!! This place deserves a 0 star rating!
Leisure Family
4/10
Poor
01 Dec 2025
Baltazar
We stayed there for several days and were told we were only allowed 1 towel each. When they cleaned our room, they took the towels and didn't replace them. we were left without towels on our last stay and couldn't take a shower. The coffee was watered down. The other food items were good. The sheets and blankets were stained, the sheets smelled like they hadn't been replaced. The pillow cases were also stained. Not sure if it was a stain or if it was left by the previous guest. The blankets were not enough to keep us warm.
Leisure Partner
6/10
Pleasant
08 Nov 2025
Harold
The bedvwas not even made and we got there at 430am
Business
4/10
Poor
06 Nov 2025
Kela
Dirty panties behind the toilet and either blood or marker on the bed. Do not recommend.
Leisure Partner
6/10
Pleasant
02 Nov 2025
Vanessa
I’m not picky and the room was clean enough, felt safe, but needs repairs and new linens. Cigarette burn on the comforter, stained shower curtain, bathtub handle came off in my hand.
Friends_and_family Family
4/10
Poor
12 Oct 2025
Jeff
When i checked into my room the lady at the front desk was very nice. When i got into my room i noticed light bulbs missing and not working. The tv had no single and after telling the front desk they said it would get fixed. When i got back to my room a few hours later the card reader on the door would not work and the tv still had no signal. I went to take a shower and there was no clean towels and hair all in the bath tube. The people working there are very nice but the hotel could really use some work.
Self
10/10
Exceptional
13 Sep 2025
Derek N Jody
This is a nice little clean hotel. Staff was friendly and the free breakfast was great. Gravy biscuits, fresh waffles, cereal, toast, yogurt, muffins. I highly recommend staying here!
Leisure Partner
2/10
Poor
31 Aug 2025
Jerry
Key not programmed, no towels, no tv (would not turn on), no receipt. Will never use Q Inn at Albertville again. Never had this kind of experience at Q Inn before.
Leisure Family
4/10
Poor
29 Aug 2025
Monty
The Toilet was clogged. No WIFI. Tv didn't work. The refrigerator fell out of the cabinet it was in when we opened the door. Deadbolt on the door wouldn't lock. Sheets had stains on them. The pillows were super small.
8/10
Excellent
28 Aug 2025
James

Good stay at a good price

I had a comfortable stay of two nights here. It was clean well priced in in a safe location. The rooms were basic but comfortable and clean. Only downside was the breakfast was very basic with just waffles and very bad coffee all night we could stay.
Self
8/10
Excellent
24 Aug 2025
Philip
Economical property.

Breakfast was HORRIBLE! Nothing but bread, waffle maker, juice, and cerai.
Leisure Family
6/10
Pleasant
14 Jul 2025
Carl
Homeless on the property over night, cockroaches on stairs, auto care on property, could see light all arourd the door wasn't sealed room appeared clean, but wasn't. Rooms need some extra care
Leisure Partner
6/10
Pleasant
11 Jul 2025
Jimmy
Location
Leisure Family_with_children
6/10
Pleasant
27 Jun 2025
Jimmy
Here for work. AC is trash and after 16 hours of welding in the sun the last ting I want to do is sweat to sleep
2/10
Poor
21 Jun 2025
Donald
The absolute worst hotel I've ever stayed in. The pool is closed even though it was advertised open, the property is falling apart. The rooms are disgusting It has a smell of mold, in the bathroom the ceiling falling apart, AC units not working asked if we could switch rooms or bring a fan, we were told no fans and the AC unit would work if we left it on (which we had turned it on left for over 4 hours came back still hot and all kids sweating after an hour being back so we demanded another room and that AC was somewhat better but kept cutting off through the night and they even put someone else in the other room we left that the unit didn't work without fixing it. If there were any other hotels in the area that had availability I would have paid to have another hotel room but more likely wouldn't allow us to have our money back. Absolutely do not recommend.
Leisure Family_with_children
4/10
Poor
15 Jun 2025
Benjamin
The pool has been closed for over a year! The only guy who seems to work there tried to tell me it’s been down for a couple of months but they were going to open it soon. Total lie. The room smelled bad. The breakfast was a joke!! And they only had 3 towels for the room. It was not a pleasant experience. I would not recommend Quality Inn.
Friends_and_family Family
6/10
Pleasant
15 Jun 2025
jackie
Desk clerk was friendly. Bed was very uncomfortable, pillows were horrible, the stoppers for the sink and tub were not the right ones so neither could be filled with water, missing baseboards and huge cracks under the door.
Partner
6/10
Pleasant
09 Jun 2025
Wendy
Customers sitting out in the parking lot drinking and smoking, parking lot was dirty, pool was closed.
Leisure Pet
10/10
Exceptional
01 Jun 2025
Rian
Very great staff
8/10
Excellent
01 Jun 2025
Frances
The room was clean and the staff friendly. The breakfast was wiped out before 6:45 and nobody brought out more . The pool was not opened still had the cover over it and gym was non existent. Thankfully we only needed a place to sleep and it did satisfy that. I’d probably stay again if I just needed a bed and shower.
Friends_and_family Family
6/10
Pleasant
19 May 2025
Jamie
Not bad for the price. The front door didn't seal properly. Breakfast is first come first serve, they don't restock anything, so I can't say if it was any good. Check out is at noon but housekeeping was knocking on the door by 11:15AM. The TV didn't work, every channel glitched or turned off period.
If you just need a decent place to stay and shower for the night, I recommend. Room nice, bed comfy. Lots of places to eat within a few blocks.
Leisure Family
8/10
Excellent
04 May 2025
Michael
Ms Mary the young woman that checked us in. Is extremely polite, we observed her keeping her work area clean, she stopped mopping to attend to us.
10/10
Exceptional
03 Apr 2025
Alan
Will stay again
Business Self
8/10
Excellent
16 Mar 2025
Tomas
Fast service nice front desk lady
Leisure Family
8/10
Excellent
03 Mar 2025
James
Nice
Business Self
8/10
Excellent
22 Feb 2025
James
Nice
Business_and_leisure Self
8/10
Excellent
19 Feb 2025
Verified traveler
I like they had movie channel on tv
Business
10/10
Exceptional
16 Feb 2025
James
Ok
8/10
Excellent
13 Feb 2025
Becky
Service was excellent.. room was clean! Had a great stay!
Friends_and_family Family
8/10
Excellent
11 Feb 2025
James
Nice
Business Self
4/10
Poor
07 Oct 2024
Derrick

Disappointed but not surprised

This stay was very underwhelming. The room was very warm when we entered and took a while to cool down with the AC going full blast. The TV in the room kept glitching to an extent that it was unwatchable. The overall quality of the room was low but about what would be expected for the price.
Friends_and_family Family
10/10
Exceptional
03 Oct 2024
Efrain
Friendly staff
10/10
Exceptional
10 Sep 2024
Maria
It is a nice and calm place to stay at.
Business Family
2/10
Poor
02 Sep 2024
Ruthie
Room was dirty, the air was not turned on before my check in arrival even though I tried to check in earlier. They knew I was coming back at 2 for check in. Room was hot and took forever to cool off. Door did not lock properly I had to prop a chair up against the door for security! People running in and out all night long! Every time they slammed the doors it made my bed shake. Terrible place! Will NEVER stay there again or recommend this place. I had know place to stay and it was only one night!
Friends_and_family Family
2/10
Poor
21 Jul 2024
Mallory
I booked this hotel for my 18 year olds to go to a concert. It was 850 miles from home. I booked here specifically because their website said that you only needed to be 18 to check in. When my kids arrived there after 13 hours and 850 miles of driving, the lady at the front desk refused to check them in because they weren’t 21. She refused to provide a number for management or corporate when asked. I ended up having to find another hotel last minute for them after getting nowhere with the front desk lady. Refusing to honor what your website says, is poor business. Ended up being a blessing in disguise as we got a nicer hotel with less noise, garbage and dirtiness. If you’re looking for a hotel in this area, go to the Microtel. They have better staff and are cleaner.
Leisure Family
4/10
Poor
06 Jul 2024
Gary
A coat of paint (sloppily applied) does not constitute a remodel at least not to warrent the high room rate. No butter, katsup or sausage is not a full breakfast. Broken dispenser in shower.
Business Partner
2/10
Poor
17 Jun 2024
Angela

Overpriced, Needs Repairs and Detailed Cleaning

Idk where the previous good reviews came from but there's no way they're accurate. Hard beds, pillows with no support, bedspreads that were as thin as a tablecloth, stains on the sheets, room was 88 degrees when we arrived and took forever to cool down, tiny bathroom that was extremely hot, the bath vent fan didn't work, nasty debris on walls, baseboards and corner areas, thin walls, you can hear all conversations outside, raggedy door that has a large space where you can see daylight on the lock side, the curtains leave large gaps even when closed so the bright outside lights shine into the room at night, the breakfast was a joke, it was supposed to be served from 6 to 9 but apparently once they run out, there's no restocking of any food, milk or juice because we tried at various times. The pool was locked and was green all 4 days while the temps outside were in the 90s in mid June even though the pool was listed in the hotel listing. We booked 4 people in our room and only received 3 towels/washcloths. We asked housekeeping for an extra towel/ washcloth and was advised that she can only give us 3. I ended up going to the front desk to complain just to get another towel/ washcloth. This hotel is way overpriced and I do not recommend. I tried to find a room at another hotel but there was a baseball tournament so everywhere in the 20 mile radius was already booked up.
Friends_and_family Family
10/10
Exceptional
01 Jun 2024
Joshua
What I liked most about my stay here is that I was completely unbothered by staff or guests. Rooms were clean. Well kept comfortable beds spacious room
4/10
Poor
05 May 2024
Michelle
When we arrived to check in, we were told we had to leave a $50 CASH deposit with the front desk for any damages or missing items from our stay. We did receive this back upon checkout but I normally don’t carry cash on me so it was just pure luck I had that on me. When we pulled around back to park & go to our room, another guest was sitting in his car smoking weed. It was all you could smell. And he unfortunately had the room next to us. Throughout our entire weekend stay you could smell weed on the property & occasionally in the room. There was no marked signs or anything directing you to the ice machine. I happened to find it on the last night of our stay. The breakfast area was very unkept & the “hot” portion of the breakfast was gone by 7:30am. They serve breakfast from 6am-9am. The room was decent but did find hairs on the bedspread & in the bathroom floor. It could have been cleaned a little better. I didn’t feel exceptionally safe as the door didn’t feel like it closed all the way. We will never stay here again & I would NOT recommend anyone else to stay here either. The only good thing was the convenience of the location & the staff was actually friendly.
Leisure Family
10/10
Exceptional
03 May 2024
Chandra

Clean pool

Well i wanted to go swimming\" and then i looked at and the color of the pooleas dark algae green, so we drove to a nearby lake.
Business
10/10
Exceptional
29 Apr 2024
KIMBELEY

One of the best

Quality Inn in Albertville was one of the best and cleanest one that I’ve ever stayed in. Lady at the front desk greeted me with a smile and was friendly and professional.
Friends_and_family Family
6/10
Pleasant
26 Apr 2024
Verified traveler
Room door needs replaced broken frame will not shut correctly.
Friends_and_family Family
2/10
Poor
25 Apr 2024
Deborah

Don't stay here unless you like dirt and noise!

Check in was easy and front desk personnel was friendly. Went downhill from there. Bed was hard as a rock. Sheets had stains. Curtains wouldn't close all of the way - had to use the pants hangar to clip them together. The room was not clean. HVAC was super loud and didn't work - cranked it all the way down to 65° and the room temp never got below 75°. Person in the room next door decided to smoke right outside my HVAC unit which sucked the smoke into my room. Breakfast was a few pieces of fruit and some toast. Would not ever stay there again!
Business
8/10
Excellent
25 Mar 2024
Jeff

Not bad. Not great.

Old property. They are trying hard to keep it clean.
10/10
Exceptional
10 Feb 2024
mark

Clean and comfy

It looks a little old from the outside but it's is very clean. Very comfortable beds.
Friends_and_family Family
2/10
Poor
17 Dec 2023
David
Staff was not very knowledgeable and not vwry responsive when asking questions. Tub was dirtt, ice machine did not work and beds are not very good. Will not stay at this property the next time we are in town.
Business_and_leisure Family
2/10
Poor
23 Sep 2023
JOANIE

Lost reservation!

Hotel did not have our reservation that we made 3 months previously! Stood in lobby for an hour trying to work out and they would not honor our reservation! Made us get a refund from hotels.com and then charged us an extra $50 to rebook a room with them! Then they have some stupid no bringing a waffle to your room policy! You can pay an extra $20 to bring a dog to your room but not a waffle! Looks at first glance like they just had an update but look closer at all the disgusting details you will find!!
Partner
6/10
Pleasant
04 Sep 2023
Christyn
Room was decent for the price until seeing cockroaches stayed 2 nights on the third night we left after seeing cockroaches reported it and checked out was refused a refund.
Leisure Partner
10/10
Exceptional
17 Jul 2023
Derek

Very good

Great stay very clean and pools nice cleaning staff was awesome
Partner
6/10
Pleasant
11 Jul 2023
David
Went to get breakfast at 8 in the am, nothing much was there , when I asked the person behind the desk didn’t seem interested in getting anything else out, we just left and went somewhere for breakfast
Friends_and_family Family
8/10
Excellent
10 Jul 2023
Matthew

Decent Room, Terrible Customer Service

Our stay was \"okay\" I would say. The room was fine, other than there being no baseboards and showing mold on the bottom of the walls in the room. The biggest issue was the constant badgering before check out. We stayed on a Friday night with checkout being at 11am Saturday morning. We received a call to our room phone at 7:15 Saturday morning saying \"we was just seeing if yall were still here\". I verified 11am check out and they proceeded to call again at 8:25am and as soon as I answered they hung up. THEN at 9:40am housekeeping knocked on the door REPEATEDLY until I opened the door and she said \"oh okay I was just seeing if yall were still here.\" I dont understand that at all. Especially since we were not there past the check out time. Very dissatisfied after this.
Partner
10/10
Exceptional
22 Jun 2023
RHONDA
everything was great
Leisure Family
2/10
Poor
09 Jun 2023
Michael
Worst hotel ever! DO NOT STAY HERE!
Leisure Family
2/10
Poor
04 Jun 2023
Timothy

Terrible

This hotel was under construction so at 600 am they were toofing right above our room. There was nails and debris on our vehicles and all through the walkways and parking lots. The management did not make any attempt to clean up the wall ways.
Friends_and_family Family
8/10
Excellent
01 Jun 2023
Ian
Met my needs as a place to crash for the evening. Nothing about the place was outstanding, but equally no problems.
Leisure Self
4/10
Poor
29 May 2023
patricia
Not high quality, run down, but for the price ok. Very noisy with traffic and other travelers, wall not insulated?shower drain very slow Attis in water the whole shower, I was afraid of falling.
4/10
Poor
22 May 2023
Ladislao
Bad smell in room.
Leisure Family_with_children
2/10
Poor
02 Feb 2023
Courtney
They tried to charge 111.03 again once I check in... Then a 50.00 deposit understand.. it's refundable but I already pre paid...
Business Family
2/10
Poor
11 Jan 2023
Erica
The extra fees thats aren't listed when upu check in.
Business Self
10/10
Exceptional
23 Dec 2022
Roger
Girl at check in was friendly and helpful. Very pleasant
Leisure Partner
10/10
Exceptional
30 Sep 2022
Aurora
Is a good place for travelers who want a good price for a good place
Business Family
4/10
Poor
30 Sep 2022
Denis
Bad service for costumers
Business Family_with_children
4/10
Poor
03 Aug 2022
robert
I wanted a hotel with breakfast and a pool. the day I checked in they had a sign saying no breakfast or coffee. I ask why and was told they where waiting on the truck. we stayed four days and no breakfast. we got in the room and there was a dirty shoe print on the bathroom floor. the wife took disinfectant wipes and cleaned everything. the floor turned the wipe black.
Leisure Family
10/10
Exceptional
13 Jul 2022
Tracy

Greatest place in Albertville to stay.

I have stayed here many times. Never had a problem. The staff and management have always been very helpful. Very kind and courteous. If you are traveling through Albertville, Alabama and need a good place to stay. I would recommend you stay here. As many times that i have stayed here. I have always seen the same friendly and helpful faces there. That really means a lot to me.
Partner
2/10
Poor
05 Jul 2022
Brandon
The place wasn’t good as it showed on the website. Dirty floors, dirty bathrooms, no toilet tissue had to get it from office. The fridge was never cleaned out from last guests still had sodas left in it. Out of all the hotels Iv stayed at it wasn’t worth the value I payed for it.
Friends_and_family Family
8/10
Excellent
26 Jun 2022
PAM
The room was clean. Appeared to have been renovated. Close to Sand Mountain Amphitheater. Check in clerk was extremely nice.
Leisure Family
6/10
Pleasant
25 Jun 2022
Steve
Stay was ok. Bed linens were stained and discussing. I was charged 50.00 on the 21st and again on the 23rd after checkout. Very unhappy with that.
Business
4/10
Poor
24 Jun 2022
Alejandra
First of all they gave me a handicap room and the shower was to short and did not work we call them and report the issue and said that they don’t had a plumber and they never fix it.
Business Partner
2/10
Poor
19 Jun 2022
Stephanie
The room was dirty,
4/10
Poor
13 Jun 2022
Laura
Convenient to place we were visiting.
Leisure Family
10/10
Exceptional
12 Jun 2022
Lynn
The room was very clean. We had a cold a/c and lots of hot water for shower. The owner was very nice and helpful. We will stay here again. I highly recommend this motel!
Friends_and_family Friends
4/10
Poor
21 Mar 2022
Las Americas

Low quality @ quality inn

Yes , I accepted a smoking room as I smoke but the sheets , comforter, sham and pillow cases had burn holes , cleaning lady didn’t seem to understand the complaints and also didn’t clean room
Business
6/10
Pleasant
14 Feb 2022
Francy
The property was nice, check in was quick and easy. The room seemed clean. Disappointed that there was no advertised deluxe breakfast, the place was closed off and no explanation given, nothing was even offered. There was no maid service, no fresh towels or anything. There was no forewarning of this or else we would have asked for extra towels and items that we used. We were gone all day and didn't get back until late and the lobby was closed. If for some reason the breakfast is not being offered, that NEEDS to be stated before booking, same with no maid service... if you are trying to be environmentally friendly or whatever, you need to state that on the websites so the consumer is aware. Although the room was nice and clean, we will not return to this location.
Business_and_leisure Family
4/10
Poor
13 Feb 2022
Phillip
Bedding had cigarette burns (smoke free room)
Toilet almost overflowed and would not flush.
I called the desk and they brought me a plunger to fix the problem myself.
Wall sockets around sink did not work
TV remote was dirty and taped together.
Electric socket behind the tv was broken and wires exposed.
The only positive was the fact the staff was very friendly…
Will NOT stay at a Quality Inn in the future…
Business Self
4/10
Poor
06 Feb 2022
Sheila Renee

Where’s the breakfast???

The room was nice, the check in girl was nice but I look for breakfast wherever I stay. Although they claimed to have breakfast on the website there was not coffee or anything in the morning. I was extremely disappointed. The quality of the shower left a lot to be desired also.
Partner
10/10
Exceptional
15 Jan 2022
Kathy
Clean clean clean!
Family
2/10
Poor
26 Nov 2021
James

Charged extre $50 for roaches

They charged me an extra $50 idk why i seen a roach in my room and it was a water leak when we took a shower
Friends_and_family Family
6/10
Pleasant
09 Nov 2021
Patrick

Rest

Somewhere to sleep!!
Friends_and_family Family
6/10
Pleasant
02 Oct 2021
Sheila

Just ok

Overpriced for the area and condition of hotel. Gentleman who checked me in was rude, but woman that worked in the evening was always very nice and accommodating
Friends_and_family Family
6/10
Pleasant
01 Oct 2021
Sheila

Ok for the area, but overpriced

Hotel is old, and overpriced for area and age if hotel. The gentleman at check in was rude, but there was a very nice lady in the office in the evening that was very sweet and always trued to accommodate my request...clean towels, garbage bags, etc. Cleaning staff were yelling vulgar comments to each other in the parking areas.
Friends_and_family Family
8/10
Excellent
13 Sep 2021
Christy

Nice stay, no breakfast.

Clean room for an overnight stay. Disappointed to find no breakfast offered despite it being clearly indicated on our reservation.
Friends_and_family Family
2/10
Poor
09 Aug 2021
Verified traveler

Black Mold!!!

This hotel is absolutely disgusting and I don't recommend it to anyone. I would never have stayed here had it not been the only vacancy in town. The blankets were very damp and there was black mold growing everywhere. I'll never stay here again if I have to sleep in my car instead.
Partner
8/10
Excellent
05 Aug 2021
James

Extremely nice for the level of hotel.

Nice clean hotel. The staff at the front counter were extremely helpful and friendly. (Good southern hospitality)
Business
10/10
Exceptional
02 Aug 2021
Tracy
It was great. Room was very clean. Staff was friendly and helpful. I have stayed there several times and will stay again. I would recommend to anyone if you are looking for a great place to stay. Stay here and you will become a repeat customer just like me.
Friends_and_family Family
10/10
Exceptional
15 Jul 2021
Verified traveler
Liked the clean rooms didn’t like the pool was not open
Leisure Family_with_children

Location & surroundings

Quality Inn Albertville Us 431
315 Martling Rd, Albertville, United States

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Quality Inn Albertville Us 431

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