Name: Quality Inn Goldsboro
Address: 1408 S Harding Dr, Goldsboro, 27530, US

8/10

Excellent

08 Jul 2026

Susan

My only disappointment was no other options for breakfast. I.e. scrambled eggs. Just too many carbs offered. Other than that it was perfect for what I need in a good hotel.

Self

8/10

Excellent

08 Jul 2026

Charles

The staff was friendly, courtesy and helpful during my stay. Room and eating area was orderly and kept clean.

8/10

Excellent

06 Jul 2026

Dezora

The room was ok, the staff was nice need more opinions for breakfast and the air conditioning was working well.

Self

6/10

Pleasant

05 Jul 2026

rebekah

Front desk lady was very nice. There was two dirty towels in our bathroom. Breakfast was ok not terrible but not great

Family_with_children

6/10

Pleasant

15 Jun 2026

Dawn

I liked the location, but I booked this because of the pool. It was ready for use but closed because they were supposedly waiting for inspection. I also thought it was the same hotel we stayed at in October 2025.

Partner

10/10

Exceptional

04 Jun 2026

Miranda

Was very clean and staff was very kind

Friends_and_family Family

8/10

Excellent

07 May 2026

Issabella

Have to be 21+ to get a room here. I didn’t eat breakfast or check out the amenities. Staff came in to clean while we were out.. did get bit by a spider or something. No bed bugs there’s a mattress topper and protector. Clean, sweet people.

Partner

6/10

Pleasant

26 Apr 2026

ADAM

So let me start by saying the staff at this property is the only redeeming quality. We walked in and went to the hallway to the bathroom - dead roach in the hallway. The room is sooo small and the bathroom you can barely turn around in. Don't get me started on the water pressure. Would I stay here again? No- I'd spend $40 more dollars and go across the street to Holiday inn. Skipped breakfast so we could check out and just be done with the hotel.

Family_with_children

10/10

Exceptional

17 Apr 2026

Haroun

Awesome place

10/10

Exceptional

12 Apr 2026

Edwin

All factors of this property was great

Self

6/10

Pleasant

01 Apr 2026

Drahjae

It was ok

Self

10/10

Exceptional

20 Mar 2026

Tammy

Nice

Self

6/10

Pleasant

19 Mar 2026

Dannette

Room was clean and well maintained. I actually left a night early because of the Marijuana smell. My whole stay the Marijuana smell was horrible. It was every day especially on Friday and Saturday night. I would stay thete again if the motel would do something about the problem

Self

8/10

Excellent

02 Mar 2026

Tywanda

it was great

Friends_and_family Friends

8/10

Excellent

09 Feb 2026

Peter

Bathrooms are dated. Was given a handicap room, said that's what I ordered on Expedia. I did not. They said they couldn't change it. Remote didn't work well and for the superbowl. I requested a new one. They said housekeeping would bring it but they did not. I told them again at checkout.

Business_and_leisure Self

10/10

Exceptional

18 Jan 2026

Alexandra

The AC was easy to use and breakfast was good and every time I ask about something I got my answer back quickly and nicely

Leisure Friends

10/10

Exceptional

29 Dec 2025

Chantay

Room spotless staff was amazing from beginning to the end will definitely come back soon

Leisure Family

10/10

Exceptional

15 Dec 2025

LILLIAN

Yes to all

Leisure Partner

10/10

Exceptional

13 Dec 2025

Elizabeth

Last min

8/10

Excellent

10 Dec 2025

Andrew

There was a milk shortage during the breakfast and my key card was not working properly.

Business

10/10

Exceptional

29 Nov 2025

John

I loved it this hotel has improved gladly, it is so much cleaner, good smell and the people are kind

Business_and_leisure Family

2/10

Poor

28 Nov 2025

Clara

The room wasnt very clean, it had stink bugs inside, the tissues, toilet paper were almost out the day we arrived. There was a smell of weed the whole time we were there, lobby,hallway everything. Room service was cleaning the day we were checking out and didnt knock just came in…check out is at 11 they were wanting to clean it at 8:45 and again at 9:15. The remote control wasnt working. It didnt feel very clean.

Leisure Family_with_children

10/10

Exceptional

24 Nov 2025

Rodderick

We Love the staff and the customer service‼️

Business

10/10

Exceptional

20 Nov 2025

Lawrence

QUIET, CLEAN COMFORTABLE. Staff very helpful. Forgot my razor, staff gave me a disposable one that did the job.

8/10

Excellent

16 Nov 2025

Catherine

Check in person was friendly and very chatty to the person ahead of us and then to us; the friendliness was great, the standing in line with our luggage while she chatted away was not. A second person was behind the counter but did not help us, speak to us, or apologize for the wait. The room and the whole facility were clean and bright; everything was functional. Linens were fresh and beds comfortable.

Business

2/10

Poor

14 Nov 2025

Justin

Run from this property. The woman who works at the front desk is not only rude, but extremely condescending. She is treating guest like they are criminals. I’ve had a bad customer experience over the years, but this employees interactions are the worst I’ve ever observed and personally experienced.

8/10

Excellent

07 Nov 2025

Shawn

I have stayed here on a few occasions while in town. It is easy to get to off the main road and I have enjoyed my stays.

Self

2/10

Poor

02 Nov 2025

Paul

They lost my reservation, staff was no help. She couldn't be bothered from her phone conversation she had going with friends. She just told me contact 3rd party. I finally hot ahold of someone at hotels.com chat. He called her and she said no reservation. So i left and drove 4 hours home. Will never use Quality Inn again. Not sure if i will use hotels.com again either. Could not get a live person on phone. Call the number and just prompts that are no help. Kept sending me confirmation over and over by email. Woman behind counter said no reservation. It was a long 4 hour ride home.

Friends_and_family Family

6/10

Pleasant

14 Oct 2025

Stephanie

Exercise room not available; lobby restrooms out of sevice

8/10

Excellent

13 Oct 2025

John

Good impresion with the quality of this hotel in Goldsboro

Business_and_leisure

10/10

Exceptional

04 Oct 2025

Scott

Clean, comfortable, and close to everything needed

10/10

Exceptional

03 Oct 2025

Sherity

Clean room

Business_and_leisure

10/10

Exceptional

01 Oct 2025

Madison

Room was clean

Leisure Family

8/10

Excellent

22 Sep 2025

Ali

One day stay. Good location. Somewhat quiet considering it's next to a major road.

Business

10/10

Exceptional

20 Sep 2025

Tammy Lou

I stayed Sunday 09/24 through 9/24 and was very satisfied. The bed was comfortable. The breakfast had multiple choices and the staff professional. Thank you

Business Self

10/10

Exceptional

08 Sep 2025

Adia

Had a great stay here no issues

Leisure Partner

8/10

Excellent

08 Sep 2025

Teresa

Bathroom could have been cleaner! Looked like toilet seat wasn't even wiped off

Leisure Family

10/10

Exceptional

06 Sep 2025

Adia

Had a good stay!

Leisure Partner

8/10

Excellent

03 Sep 2025

Candia

everything was great.... super quiet and peaceful only thing I didn't like was the gap under the door u think for privacy reasoning it should be shut off no light.

Leisure Partner

8/10

Excellent

01 Sep 2025

Paul W

Poor breakfast selection in my opinion

Self

8/10

Excellent

28 Aug 2025

Juan

Pool need to be a little more bigger

2/10

Poor

19 Aug 2025

Andrea

They was very rude and disrespectful. I was discriminated against due to my race. I will never stay with them again.

Business Family

8/10

Excellent

19 Aug 2025

Roger

Not a bad place but some furniture, doors, lamps, etc., were a little bad condition. Such as bathroom door that rubbed the door jam, the finish on some wood furniture was chipped, or had paint on them.

Leisure Family

4/10

Poor

10 Aug 2025

Ann

My grandmother hated her stay at this hotel....

Self

8/10

Excellent

29 Jul 2025

Mary

Clean and quiet place to stay for work.

Business

6/10

Pleasant

20 Jul 2025

Lisa

Beds were comfortable, and the room was reasonably clean. Breakfast was adequate. The cable kind of sucked; just hard to navigate and no way to access any streaming services. That wasn't a dealbreaker, though. But there are a couple of reasons why we won't stay here again. For one thing, the A/C unit leaks every time it rains. I'm not talking about a small puddle around the unit. I stepped out of bed into a cold puddle. So that was fun. Pretty sure it got into the seams of the flooring, too— which could end up being a mold problem if it isn't already. Every time this happened, the front desk staff just handed us a stack of towels, shrugged, and basically said, \"Yeah, it be like that.\" 🙄 It's also time to replace the desk chairs. We kept finding black bits of something in our beds, and finally figured out it was from the vinyl peeling off the chair. Our feet had picked it up off the floor. Other rooms had chairs just like ours.

Then during the first night of our two-night stay, the hotel's fire alarm went off because someone was smoking pot. You could smell it on every floor. While that's not the hotel's fault per se, the fact that our room also reeked of stale cigarette smoke makes me think that they need to do something about the smoking. There were cigarette burns on the side of our bathtub.

Leisure Family_with_children

6/10

Pleasant

20 Jul 2025

Janaei

No vending machines, there were roaches in my room, the floor tile was peeling in several places, I was right off the lobby so it was very noisey as well.

Friends_and_family Friends

2/10

Poor

16 Jul 2025

Seidel

Dont book here. They have secret hidden fees.

I booked and paid for my reservation 2 rooms for 1 night to accommodate my family. Only to get there and find out that because im a local resident my deposit was 3x the amount for those coming in from out of town. I had no idea this was a thing and that hotels could actually do that. There's no info about this charge anywhere on their app or the app i booked with. I get to the hotel and they hit me with this additonal $300 deposit fee. I didnt have the money as this year had been a tough time for my family and I. Because its been a rough year i came across a little extra money and took them to the movies and wanted to give them some extra relaxtion that's different from being home because i live in a rough neighborhood. Anyways the clerk who was a nice lady told me that yes i would have to pay the deposit. I said i had no clue of this additional charge and if i can't stay without the deposit fee can i get a refund. This lady looked me in my face and said no, my manager doesn't give refunds. And i just left defeated..So that was me losing $300 all because i couldn't pay a fee that i didn't know about until i went to check in.. The most disappointing part of it all my family's faces as i walked to the car.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

Stephanie

Great service great rooms very clean and nice very quiet place to stay

Business_and_leisure Self

10/10

Exceptional

19 Jun 2025

Michael

It was a nice place to stay. I was only able to watch cable on the TV. I couldn't access my streaming portals but I would not hesitate staying there again.

Business_and_leisure Self

10/10

Exceptional

19 Jun 2025

Neith

Good service

Business

6/10

Pleasant

18 Jun 2025

Dave

Disappointed

Well im on the road alot and stay in hotels 2-3 nights a weeks, ive been staying at alot of Quality Inn (do to company limits) this Quality Inn was by far the worst one yet. The breakfast was horrible, no selection at all except, waffles, frozen sausage biscuit, yogurt, bagel, muffins, and 3 cereals. No eggs or really hot items. The office chair was a wreck, very scarce on the towels with 1 wash cloth and 1 hand towel and 2 bath towels in bathroom, water wasnt that hot. Best feature was the bed which was comfortable and the AC worked very well.

Business Self

10/10

Exceptional

17 Jun 2025

Fresnel

Good

6/10

Pleasant

16 Jun 2025

Teil

It was just ok

Friends_and_family Family

10/10

Exceptional

14 Jun 2025

Brian

Was second time visiting this hotel! Wife and I have been very pleased with service and staff both times! Rooms been clean and comfy! The breakfast spread is reasonable!Thank you and see you soon.

Friends_and_family Family

8/10

Excellent

13 Jun 2025

Marilyn

Overall good, furñiture Could be upgraded their room in which I stayed. The desk chair was peeling. Some of the upholstery came off. I put a towel in the chair. I was fine, but that could be taken care of. Overall I had a good stay.

10/10

Exceptional

03 Jun 2025

Trance

Staff well mannered, very helpful and respectful

Leisure Family_with_children

8/10

Excellent

01 Jun 2025

Angela

Nicely cleaned and very comfortable and the staff were pleasant to work

Friends_and_family Family

8/10

Excellent

22 May 2025

Kenneth

The staff were fantastic, friendly and very professional. The facilities were very clean.

2/10

Poor

19 May 2025

William

The lady that works here was NOTTTT even at the front desk for my check-in. I waited 30 minutes at the desk and called and called and called and walked around the entire property and she was outside washing her car... instead of working behind the desk. There were other guests waiting on her as well and she was SO RUDE AND NASTY to me and i want people to know not to book here.. especially not online because you will have a room that you cant even use BECAUSE NOBODY WILL CHECK YOU IN!!!!!

4/10

Poor

06 May 2025

Anna

Nightmare

Rude staff. Ac units leaking on floor. Doors were so off center they never actually shut. Lame excuse for a pool wasn’t even open mid-summer. People hanging around outside smoking and listening to loud music. Mid tier at best for the free breakfast. Window fell out of the wall when trying to open. Old worn out furniture. I’m embarrassed I paid what I did for what we got.

Friends_and_family Family

8/10

Excellent

05 May 2025

Yefri

OK

6/10

Pleasant

23 Apr 2025

Garrett

The area around the property was very loud and made it hard to sleep. It’s a basic no frills hotel.

Leisure Self

10/10

Exceptional

03 Apr 2025

Phefny

Very good

10/10

Exceptional

18 Mar 2025

James

Property was nice and clean BUT the front desk staff ( evening shift) were very rude and wouldn’t give their name (only 1 person during my stay) because I asked if they carried bottled water, she insisted I drink out the water fountain which was in the lobby, she also said it was city water and it’s filtered, I then asked if the filter was on a schedule serving, she then told me there was nothing else to talk about when I said to she’s bring rude she just ignored me and started texting on her phone.

Business_and_leisure Self

10/10

Exceptional

11 Mar 2025

Andrew

Just some workers having a cookout, no big deal - they also have the vast majority of parking spaces

Leisure Self

10/10

Exceptional

08 Feb 2025

Christopher

A very nice stay

10/10

Exceptional

19 Jan 2025

Alexandra

Very nice place

Leisure Friends

10/10

Exceptional

17 Jan 2025

Paul

We have stayed at this property in the past, and as we've seen previously, it is excellent, especially the nice young lady who checked us in, very nice and efficient.

Business_and_leisure Partner

8/10

Excellent

16 Jan 2025

carl

would like to see bisquits and gravy with sausage at the breakfast but what was provided was filling

Leisure

6/10

Pleasant

31 Dec 2024

Betty

The room clean, ice machines broken, loud noise, bathroom needs maintenance. Lamps not working

Leisure Family

10/10

Exceptional

24 Dec 2024

Betty

Very friendly staff

Leisure Pet

8/10

Excellent

15 Dec 2024

Vanessa

Very clean and kindly.

10/10

Exceptional

06 Dec 2024

Betty

Front desk was very helpful , super accommodating.

Business_and_leisure Self

4/10

Poor

29 Nov 2024

Alexis

All in All: a disaster…

This was likely my worst experience at a hotel. Hear me out, I did not go in with High Expectations. It is a “Quality” Inn.. however… the person at the front desk insisted she needed to charge me for the room, even though I paid on Hotels.com and could show her my receipt. She said she still had to swipe my card for the room and incidentals but I could talk to her manager about it the next day. In an effort to have a place to sleep before my kids’ swim meet the next day, I gave her my card. We got to the room and it smelled like mold (not stuffy) - MOLD. There were towels underneath the AC units (to collect water?!) I went back down to talk to the same front desk person. Her response, “all the rooms smell like that, it’s an old hotel that leaks when it rains” 😳

Y’all it took FOUR days for the manager to finally call me back. He tried to assure me that all the rooms don’t smell like that but they “new employee” who told me that sounded like she was just speaking her truth and I should have just slept in my car.

Thankfully, the manager reversed the charge and offered me Choice Hotels points for my frustration but I never got the email he promised.

Friends_and_family Family

4/10

Poor

24 Nov 2024

Jaycee

The freezer/fridge didn't work there was water on floor from it defrosting..... Then it started working middle of the night, blind in room didn't close so the light in parking lot shined on you all night. TV didn't work had to get another remote and there was literally nothing to watch not even news. Disappointed but it was clean

Leisure Friends

10/10

Exceptional

13 Nov 2024

LILLIAN

AS ALWAYS, PROPERTY WAS CLEAN AND ACCOMODATING PEOPLE. ALSO GREAT COFFEE
THE BEDS ARE SUPER COMFY.

Business_and_leisure Partner

4/10

Poor

10 Nov 2024

Leslie

Room was ok but not great.

6/10

Pleasant

09 Nov 2024

Leslie

It was okay for a one night stay traveling thru

8/10

Excellent

01 Nov 2024

Leslie

Ice maker on the second floor and the coffee maker in the breakfast area were both out of service. The room was clean and comfortable. Would stay again.

2/10

Poor

28 Oct 2024

Brando

Waiting on my refund didn’t even stay

Self

4/10

Poor

14 Oct 2024

Gerry

Locking key card entry side door was broken and didn't lock.
Also I was charged a $50 dollar security deposit just incase they would have found evidence of smoking in my room, which I am a non smoker. Our hallway on the third floor was filled with pot smoke and Quality in is worried about cigarette smoke. Hope I get my security deposit back. If this is Quality Inn policy at all of there locations then we won't be staying at this hotel chain again.

Business Family

10/10

Exceptional

07 Oct 2024

Maxine

Only issue I had is that we stayed for 5 days and no one came to clean our room. We had to ask for clean towels, and they never restocked toiletries. We had to go buy toilet paper at the grocery store.

Leisure

6/10

Pleasant

06 Oct 2024

Alexandra

It was safe

10/10

Exceptional

26 Sep 2024

Nayeli

Lo mejor!

8/10

Excellent

23 Sep 2024

Norman

Clean room, good service. Broken ice machine on 2

Business

8/10

Excellent

08 Sep 2024

Kimberly

My stay at Quality Inn was good. However, the second night, the other guests were a little loud and the hallway smelled of marijuana.

Business

6/10

Pleasant

03 Sep 2024

willie

Air conditioning was leaking on the floor real bad had to use towels

Business Family

2/10

Poor

03 Sep 2024

Anna

I am seeking compensation for this. When I arrived on 8/30/24 there was an inch of standing water on the ground surrounding the AC unit and I did not notice it. I had my children with me and when I requested that one of my sons get off the bed because it was time for a shower he got down in a very normal manner and ended up slipping on the water and hitting his head on the ground and the AC unit. Luckily he is OK, however my son is epileptic and this could've caused Major issues. When I spoke to the Hotel about it they said \"oh sorry there is a storm in the area and the water is coming in form the AC unit all of the rooms are doing it so here is a few extra towels.\" I then spent the rest of the weekend replacing sopping wet towels in my room to ensure that my children would be safe. Safety should not have to be an issue I am concerned with while I am staying at a hotel.I have stayed with this hotel previously with no issues. So for management to not even care or listen to my concerns about my child's safety and medical well being was absolutely astonishing. I then tried to contact Expedia and had no luck being transferred to a new hotel. I then went multiple nights with little to no sleep due to the constant worry that my children would have a seizure do to being injured on this property

Leisure Family

8/10

Excellent

19 Aug 2024

Anita

Good area

Leisure Self

10/10

Exceptional

18 Aug 2024

Anita

Quality Inn was great for the price.

Leisure Self

4/10

Poor

04 Aug 2024

Alan

Staff, hotel doesn't seem to care.

Counter person Saturday night had no interest in working or being helpful. Did not answer questions. Discovered our card (room key) had not been activated. Had to go back to counter to get it activated. Room was clean. Refrigerator did not cool - this was reported and will be interesting to see if/how hotel handles that. The ice maker on our floor did not work. The outside door near our room - card reader did not work so could not enter. Coffee maker did not work in complimentary breakfast in the lounge. Counter person Sunday morning also had an \"I don't care attitude.\" I was shocked I had to leave a deposit that was not in your literature. Staff refused to refund my deposit Sunday morning.

Partner

10/10

Exceptional

27 Jul 2024

Sherry Bryant

Wonderful

My stay was great…Very relaxing and convenient location. Customer service was great.

Self

8/10

Excellent

24 Jul 2024

Keven

I liked simple design of the room.

Leisure Family_with_children

6/10

Pleasant

21 Jul 2024

Charlotte

Just average

Leisure

10/10

Exceptional

18 Jun 2024

Richard

Didn't like that the neighbors was so loud, but the hotel was nice.

Business Self

10/10

Exceptional

08 Jun 2024

Keith

Great

Leisure Self

2/10

Poor

26 May 2024

Dennis

Horrible place! Run down. Unfriendly staff. Breakfast choices are atrocious. Roaches in room.

Leisure Family

8/10

Excellent

27 Apr 2024

Verified traveler

It was clean and the bed was surprisingly comfortable (or maybe I was just very tired). The breakfast assortment was poor (waffle iron was the only hot breakfast item), the staff was unenthusiastic and openly talking about needing better opportunities.

Friends_and_family Family

10/10

Exceptional

15 Apr 2024

Shalonda

The place was comfortable. Very quiet. Wish they had more parking spots I had to end up parking on the side.

Leisure Self