Name: Quality Inn Winchester / Decherd Area
Address: 1838 Decherd Blvd, Decherd, 37324, US

4/10

Poor

16 Jul 2026

Shirley

A very old hotel that needed updating.
The staff was very nice and helpful. Was not able to to access the internet, poor connection. The bed was too soft for me. The pillows didn't even fit the queen bed.
The staff employees were very nice, hotel well that was a different option.

Partner

10/10

Exceptional

14 Jul 2026

Erica

Good place some rooms are messed up and have mold

Family_with_children

2/10

Poor

16 Jun 2026

Christopher

Toilet was not even attached to the floor and the shower was so gross that we didn’t use it

10/10

Exceptional

21 May 2026

cory

Will definitely stay again!

Partner

10/10

Exceptional

20 May 2026

cory

Great place!

Partner

10/10

Exceptional

30 Apr 2026

Rosemary

Outdoor electric for boat to charge and a decent size parking lot.

4/10

Poor

30 Apr 2026

Peter

Mold in bathroom, damp room. Very tired property.

10/10

Exceptional

28 Apr 2026

Christopher

The room had a really relaxing view from

2/10

Poor

18 Apr 2026

Devan

Dirty. Ripped bedding. Uncomfortable. Paid for 2 nights. Only stayed two hours.

Partner

4/10

Poor

03 Mar 2026

Samia

The bedding was stained, the towels were very dirty and stained ! The breakfast was left over except the biscuits and eggs . After house keeping came they only left 1 towel and no face cloths and when I went to the front desk and asked for more because it was 4 ppl in the room they only gave me 1 more towel and just 2 face cloths. It could be a lot better for the price they are charging

Family_with_children

10/10

Exceptional

26 Feb 2026

Rayona

Accommodating

4/10

Poor

12 Feb 2026

William

Old

Business

6/10

Pleasant

08 Feb 2026

Lyla

Lacking enough washcloths. Only one washcloth was furnished. Lacking tread in the tub to prevent slipping and falling; not enough grip bars.

2/10

Poor

29 Dec 2025

Joe

Poor service, unclean rooms, no towels, everything was dirty and mold on the walls. The faucet in the shower would almost g all off when you turned the shower on. Worst conventional breakfast. Girl took a towei to clean up water around the eggs then she wiped the floor to clean up the water and used the same towel on the floor and wipped off the egg and sausage containers. Everything was out of order or nothing in there to use or eat with. It took over an hour to check in. The girl was so slow.when there are no more people staying at a hotel they need to be cleaning everything.

4/10

Poor

22 Dec 2025

Rory

The room was not very clean the blankets had holes in them

Leisure Family

2/10

Poor

22 Nov 2025

Adam

Room very small, very tired and not very clean. Thick dust and grease ontop of wall mounted hairdryer, bed very over used had to turn mattress which helped very slightly. Door damaged and not able to use security lock from inside. Hand wash sink dirty with previous occupancy hair and tiles in bathroom at floor level coming away from wall. All in all a very disappointing experience for the cost

2/10

Poor

04 Nov 2025

Chris

The room was terrible, the lights in the bathroom were not working, the carpets were very dated and dirty. The bed was so old that there were lumps in it. The smoke alarm was in the drawer next to the bed instead of on the wall where it is legally supposed to be

2/10

Poor

02 Nov 2025

Dawn

Room was dirty but it was the ONLY \" clean\" room available. Booked a king suite on first floor but got a 2 queen on second floor.

Partner

6/10

Pleasant

16 Oct 2025

James

Needs remodeling

Business Self

6/10

Pleasant

31 Aug 2025

Stephanie

Room beside me was throwing party with loud music both in the room & in parking lot. Went in til 11:00PM when I was forced to

6/10

Pleasant

27 Jul 2025

Jason

Comments will not change anything. It was a room for $80 a night. It was comfortable, the a/c was cold and was relatively clean and very quiet. I would stay here again.

2/10

Poor

22 Jul 2025

Erica

Lightbulbs missing form lamps, pillows felt like a bag of cotton balls, one towel and front desk said there were no more clean towels to give out (motel was pretty empty) mattress felt like we were sleeping on a pizza box, the shower never got warm and the water just barely drizzled, the room was filthy like it hadn’t had a decent cleaning in years, the area where they offer free breakfast was so dirty - tables were covered in trash and sticky syrup and only 45 min into the breakfast hours there was no food left.

Business Partner

10/10

Exceptional

03 Jul 2025

Carl

Staff was really friendly and provided good service.

Leisure Family

6/10

Pleasant

24 Jun 2025

CHRISTOPHER

Had reservations and still took 45 minutes to check in,then room was not ready!!

Friends_and_family Friends

4/10

Poor

21 Jun 2025

Valerie

It was very quiet. The room needs a severe overhaul. Paint chipping, funky smell, mold on the ceiling in the shower area, broken outlets, rolling chair needs to be replaced. Water pressure and temp were excellent on the shower but that leads to the moisture bill up which is causing the mold. Walls in need of a new paint job. Needs a major overhaul

Leisure Family

4/10

Poor

20 Jun 2025

Christine

Unfortunately, this property does not look anything like the pictures. Not maintained at all. Doors did not close properly allowing for bugs to be in room, we were given a smoking room which was not what I requested, the bedding was old and had holes in it, the rooms were not clean, rug in the room was torn, the pool was not open or in a safe space. We were given two small pillows and two towels for the stay. The weirdest thing was when we checked in the door to our room was wide open to the outside which felt like someone was in the room. The only two good points were the woman that worked at the front desk was very kind and nice and the bed was very comfortable. Unfortunate for the brand it was a real turn off for future bookings.

2/10

Poor

20 Jun 2025

Paul

Terrible

Business

2/10

Poor

17 Jun 2025

Evelyn

Dirty, unkept, not a hotel as advertised. Bugs we were constantly killing. Stains on the furniture, tile falling off the floor. Toilet not mounted to the floor. Mold on the ceiling of the bathroom

Leisure Friends

4/10

Poor

08 Jun 2025

Butch

The location was good for our stay but the room was very dirty and not well maintained. Walls, floors and appliances were not at all clean. The bed was comfortable and seemed cleaned we did not look too close due to the obviously visual issues but slept well.

Friends_and_family Family

2/10

Poor

06 Jun 2025

Charity

Toilet wobbled when you sat down on it, felt like you were going to fall off of it. There was hair left in the tub. There was pee or something dirty on the bottom part of the toilet.

Friends_and_family Family

10/10

Exceptional

04 Jun 2025

Nestor

clean and quiet

Business_and_leisure Partner

2/10

Poor

12 May 2025

Michal

Smears of brown dirt on walls. Toilet paper dispenser hanging out of the wall. Stairs up to second level rusty and crumbling. No room available downstairs unless I paid an additional fee-$50.

Leisure Family

6/10

Pleasant

11 May 2025

Jennie E

This property gives Quality Inn a bad name.

The clerk when we checked in did not seem very professional. She warned us more than once if we broke or stole anything we would be charged for it. We are a married couple (50 years) gray haired, no animals with us and in the area for a college graduation. We don’t drink more that three or four glasses of wine a YEAR. Really no threat of a raucous party.
We found a bug on the towels in the bathroom and had to ask for a roll of toilet paper because no extra was left in room and there was only a partial or small roll left.

Friends_and_family Friends

4/10

Poor

04 May 2025

April

Don’t stay here! Go down the road.

So not recommend!!! Stay down the road at the Best Western. Stains on everything from the comforter to the chair in the room. So dirty!!! Horrible pillows and uncomfortable bed. No toilet paper when we arrived had to go get some. Refused to give us more than 1 towel so we went to Walmart and bought two towels and 1 washcloth. Check in lady was very nice and said her boss told her not to give our towels. Breakfast gross.

Partner

6/10

Pleasant

15 Apr 2025

Verified traveler

Disappointing all around

Breakfast was stale. The bed was uncomfortable. The shower was painful on sensitive body parts. After we went to breakfast and came back to our room, the key didn't work. Attendant told us this happens every day...the keys stop working at 9:00. Ugh.

Partner

10/10

Exceptional

29 Mar 2025

Deborah

The bed was great! Pillows as well. Very attentive staff. Clean, safe. A nice stay

Business_and_leisure

2/10

Poor

20 Mar 2025

Lisa

Dirty walls, linens, doors. Toilets clogged and manager did not have a plunger available. Very substandard property. We checked out and found another hotel. Working with Expedia to hopefully get a refund.

Family

6/10

Pleasant

17 Mar 2025

Chris

Fix the bathroom door!

Very economical which was important factor for reservation. Very friendly manager and night staff. Room was clean. Low stars mainly due to bathroom door didnt close! Water pressure was insanely high so shower was shorter than desired.

Friends_and_family Family

6/10

Pleasant

25 Feb 2025

Linda

When I first tried the key card it didn’t work, the lady behind the desk told me to pull the door toward me, and it should work. Well it did. However, We entered the room every thing looked okay, until we turned on the TV. Then I picked up the phone to call the front desk and the phone didn’t work. After three trips to the front desk, and the lady telling me how to fix the tv on my own, she finally came to the room and did get it fixed. When she checked the phone someone had cut the phone line cord. The coffee maker in the room did not work. There was a hole in the sheet on my bed, the door frame was busted, which didn’t feel safe, I asked to change rooms and was denied. when I paid $100 for the room I expected a better quality of service from the Quality Inn wont stay there again

Family

6/10

Pleasant

10 Feb 2025

Linda

The gentleman that checked me in was nice, the lady that checked me out couldn’t print me a receipt for my stay, the continental breakfast was not much to chose from, she stated when I checked out that they would email me a receipt. I never received that either.

Leisure Family

4/10

Poor

09 Dec 2024

Craig

Room 205

Good: Location, quiet
Heat worked well
Bed Comfortable
Hot water good
WiFi good
TV good
Bad: Bedspread soiled/stained
Bathtub drain stopper wouldn't stay in position to
drain
Sink didn't have stopper
Bathroom door wouldn't close....looks like
someone tried to rip the door off
Coffee maker missing tray for coffer packet
Had iron but no ironing board
Clock unplugged
Breakfast not appetizing
Coffee terrible

Leisure Partner

8/10

Excellent

03 Nov 2024

Heidi

Friendly staff, comfy bed

Leisure Partner

4/10

Poor

29 Oct 2024

Debbie

Just okay. Lots of cigarette butts in parking lot and other trash. Only came in 3 times to make the bed for the week we were there. Ran out of hand towels. The shower spray was so hard the water splashed around the curtain and onto the floor. When I used the bath mat to wipe it up it turned brown. So you could tell the floor hadn’t been mopped in some time.

Leisure Partner

2/10

Poor

19 Oct 2024

Kristy

There was mold all over the bathroom walls and ceiling. There were roaches all in the room. I checked out immediately upon checking in and was told that I could contact Expedia for my refund. Expedia tried to get my refund but the hotel denied it. I literally only spent five minutes in the room and I did not receive my money back so it was $200 down the drain

Leisure Self

2/10

Poor

23 Sep 2024

Brooklyn

The room was so dirty gross, the outlets did not work, and the air vent in the bathroom was held up with duct tape. Worst of part of all is the The locks on both connecting doors to the next room did not lock

Business

4/10

Poor

16 Sep 2024

Verified traveler

Needs refresh and update

We were in town for a funeral. We didn't have many options due to my mom's disability - we needed an accessible room and they had one. The bathroom and shower are accessible - the room itself is not. There were two double beds and nearly no room to maneuver around the space. My mom users a rollater and we could barely get it between the bed and the dresser and table and chair in the space.

The room itself is in need of a deep cleaning. Walking on the floors left my socks nearly black on the bottom. The shower curtain was both torn and horribly stained. When we checked in we were given only two towels and two wash cloths, no hand towels. The two washcloths were stained brown. I took them to the front desk for replacements and was given two \"clean\" wash cloths. I asked for additional towels the next day and was given only one set of towels and told that was all they had. This was a pattern until the next to last day when we were finally able to get two sets of fresh towels. We weren't given any coffee cups to go with our in-room coffee maker. We did have a good sized fridge, though it was in need of defrosting. Microwave did work.

Breakfast was standard, though most days there was something missing, whether it was plates/utensils, or food. Some days the food would be gone long before the breakfast end time. One morning I went to make waffles and there was no batter and no syrup at 8am.

The wi-fi was nearly non-existent. Even basic surfing was nearly impossible.

Friends_and_family Family

4/10

Poor

23 Aug 2024

Verified traveler

Room had dead bugs in the corner on the floor. Someone was riding a riding lawn mower outside in the parking lot until about 9:30 the first night. I declined housekeeping the first morning at 10:30 am because I had just woken up and later went down to try to get clean towels for the next morning and was told that I could not get a clean washcloth or hand towel but could only get two towels. She asked me if I wanted my dirty washcloth back??? I declined.
Second night there were quite a few men outside making noise and playing music right next to my room.
There wasn’t even a waste basket in the room.
Very disappointed.

Self

6/10

Pleasant

02 Aug 2024

bruno

Rien à dire Hotel moyen

Friends_and_family Family

4/10

Poor

24 Jul 2024

Verified traveler

Shower water doesn’t turn off. Not the cleanest.

Business

4/10

Poor

22 Jul 2024

Mechelle

Needs Work

This hotel was pretty convenient right next to a Kroger. The staff (I believe it was the manager the whole time) was kind and accommodating. However, the hotel overall needed a serious deep cleaning. The blankets and sheets had stains, the walls (especially common areas) were filthy. The manager had to chase away a man (possibly homeless) who was sleeping under the stairs. It just needs a complete overhaul.

Partner

10/10

Exceptional

15 Jul 2024

RaDonna

TN Vacation and Business

The stay was wonderful and courteous. Hotel does need to invest in more towels and bigger pool towels. I would recommend the pool getting cleaned, patched and painted. Other than that, this is my hotel for future stays.

Business

2/10

Poor

12 Jul 2024

Mark

Terrible

Tv didn’t work. Breakfast was missing juice. Waffles didn’t cook totally. The keys deactivated @ 9am on last day although checkout was 11am. No one told me keys would deactivate at 9am

Friends_and_family Family

8/10

Excellent

10 Jul 2024

Cynthia

Ok stay

Rooms were pretty clean. Not enough towels and night manager was stingy with them and the pool towels. Person next door was bothersome (local sheriff’s office has a habit of renting rooms there for people that just got out of jail). Had to get ugly with him. Other than that stay was average. Housekeeping staff were nice and quite helpful.

Friends_and_family Family

6/10

Pleasant

06 Jul 2024

Rosa

The room wasn't clean or ready for check-in.

Friends_and_family Family

2/10

Poor

02 Jul 2024

Jaime

There were plumbing issues which caused us to have to take a cold shower. Plumbing issues need to get fixed.

Business Partner

8/10

Excellent

24 Jun 2024

Daniel

vhm

Leisure Self

6/10

Pleasant

09 Jun 2024

Verified traveler

The door did not latch locked unless you lifted the door up, which we didn't know until someone from house keeping barged in without having to use a key card bc they thought it was another room and was then like \"oh theres a secret to latching your door\". The water had to be ran for 5 minutes to even get warm for bathing. The rooms needed better cleaning, there were cobwebs and bugs. Both mornings the breakfast was decent but they didnt check it often enough so there would be plates but no napkins or silverware. The pictures of the facility are misleading. The pictures make the rooms look well kept and updated, they are not.

Friends_and_family Family

10/10

Exceptional

13 May 2024

Jaclyn

Staff very friendly. Breakfast is good. Rooms are very decent and clean

Business_and_leisure Self

6/10

Pleasant

10 Apr 2024

Todd

Breakfast was lacking. We had to ask for linens

Leisure Partner

8/10

Excellent

21 Mar 2024

BRENT

Just okay

Newly renovation so rooms nice but toilet didnt work peoperly has no towels was a pain to get towels.

Partner

10/10

Exceptional

20 Mar 2024

Richard

No plates or napkins for the breakfast. The walls are thin and you can hear people talking.

Leisure Family

2/10

Poor

11 Mar 2024

Erika R.

Stay Away!!

This place was an absolute nightmare..,, for starters the room was absolutely filthy. See photos. There was no iron in the room. There was no bath mat to step on when exiting the shower; I went to the front desk to obtain one and was told we don’t have any of those and said “use a pool towel” and provided me with a pool towel. I asked for two,additional,washcloths and was told “I don’t think I have two”. I went down to the eating area for breakfast and took one look at the sink that appeared to have not been cleaned or touched in months! Disgusting is putting it nicely. The overall environment would be described as a location for the local drug users to get their fix and that’s me saying it nicely. I would NEVER stay here! We ended up staying with friends.

Partner

2/10

Poor

03 Mar 2024

Brian

AWFUL

Blood spatter on the bathroom door, shower head leaking which splatters water on bathroom floor, bathroom door doesn’t latch, cigarette burn holes in sheets in a non smoking room, remote control sticky substance all over it, etc. We arrived 15 minutes early and was told we had to wait until exactly 3 p.m. to check in, very rude pink hair lady at desk. She wanted to spend time with her friends in parking lot. Awful place.

Partner

10/10

Exceptional

13 Feb 2024

Roxanne

Always clean and friendly staff

Leisure

2/10

Poor

04 Feb 2024

Jesse

When I got to the room, there was no towels or washcloths the vending machines did not work. The ice machine did not work. I found a dirty washcloth in the bathtub you could see daylight between the door and the wall.

4/10

Poor

01 Jan 2024

Robert

Free breakfast had watered down waffle mix the first day. Toast but no jam to put on it. Biscuits were hard. Second day there was hard biscuits. Third day only coffee or juice no food…

4/10

Poor

31 Dec 2023

Verified traveler

Not so good experience

The outside door alignment was bad which you see the outside lights through. There was a hole size about 1 1/2 in diameter on the corner door opening which we put a shoe against so no critters could enter through. Toilet paper holder coming out of the wall. Shower very outdated.
Will not be booking with Quality Inns in the future.

Friends_and_family Family

10/10

Exceptional

13 Oct 2023

ROBERT

Friendly staff. Decent breakfast.

Leisure Family

10/10

Exceptional

03 Oct 2023

Christina

Everything

Family

4/10

Poor

03 Jul 2023

Lynn

The sleeping pillows were stamp size. The floor in the bathroom was dirty and the corners were caked on dirt. The bathroom door had to be slammed to shut. The accent chair was soiled in several places not knowing what the spoilage was we didn’t feel we should use it! Received clean dry towels after the first night but not after the second night.

Friends_and_family Family

8/10

Excellent

12 Jun 2023

Stacie

We stayed for 2 nights and they would not let us have more than 3 towels. Some people do not use the same towel over and over.

Partner

2/10

Poor

15 May 2023

Cynthia

Filth warning! I rarely give hotel reviews but this one was so filthy that I need to warn others. Where to start... toilet had poop on it, no hot water in shower, faucet handle fell off in my hand, floor honestly looked like no one ever cleans it. Every cup had sticky plastic cellophane with holes all over. Sheets were not only stained, but dirty like they never change them. Entry door had gaps to outside and appeared to have been kicked in. Musty room smell. Breakfast waffle batter poured like water and was too thinned down to cook right. Cereal but no bowls even upon request. No napkins, no bread or muffins or pastries of any kind even though the picture on the website shows them. Desk ladies were very nice and apologetic to the customers complaints. Don't book at this hotel!!

Leisure Partner

4/10

Poor

08 May 2023

Adam

It worked but not the cleanest

Leisure Friends

2/10

Poor

20 Apr 2023

Terrance

Will never go back. Filthy!

Leisure Partner

8/10

Excellent

01 Apr 2023

Don

It was good

10/10

Exceptional

20 Mar 2023

James

Quality inn decherd

Staff were welcoming and cordial. Rooms have been updated. Quiet and comfortable room.

Self

10/10

Exceptional

26 Feb 2023

Denise

It was very quiet, conveniently located and clean

Friends_and_family Family

10/10

Exceptional

20 Jan 2023

John

Set back of the main traffic

Leisure Self

6/10

Pleasant

16 Dec 2022

Robert

My assigned room had a smoker in it the day before, (they offered to spray it) they gave me a different room. I was checking in around 9:30-10pm, why didn’t they air it out and spray it in the morning when they discovered it…

Only one bed was completely made up, the other bed had its linen on it but wasn’t tucked in…

The security flip thingy to prevent people from coming in was installed incorrectly, it was very loose and the screws weren’t seemed to be in the wrong place.

The room appeared to be clean at first then it was noticed that there was trash behind the nightstand, beds, and bureau.

The bathroom door had a hole in it, from what looked like it was slammed against the metal bed frame…

Some of the lightbulbs were missing.

The staff that I interacted with were very polite and helpful.

The second day the cleaning person knocked and since I was busy at that moment I said I’m fine today. They didn’t come back the next day, they were two doors down as I left in the morning.

Last year my stay was excellent, the room was convenient and clean, this year not so much.

I will give them one more try next year to see if they are back on track… so far they are 1-1 next year will be the tiebreaker.

Leisure Family_with_children

4/10

Poor

12 Dec 2022

Sheryle

Will not Stay there again, regardless of price

OIL SPILL ON PARKING LOT CAUSED BOTH MY HUSBAND AND I TO SLIP AND FALL! No washcloths were available and tub faucet dripped continuously! Hole in sheet!

Partner

2/10

Poor

27 Nov 2022

Timothy

The room was dirty and had mold on walls in bathroom and main room. Room phone had to be hooked up and drains were plugged sink and tub drain, The breakfast food was not good biscuits were rock hard sausage was bad eggs not to bad but last day there they were burnt to bottom of serving dish. when i told check out about room they were like okay. Very disappointed with stay

Partner

8/10

Excellent

27 Nov 2022

James

Clean , organized and pleasant lookung

Leisure Partner

8/10

Excellent

12 Nov 2022

Jessica

Nice

It was good for tje price we pay

Friends_and_family Family

2/10

Poor

07 Nov 2022

Martin

Filthy, rude staff, cleaning staff smoking. Far nicer, cleaner, healthier options for the same price in town.

Leisure Family

4/10

Poor

17 Oct 2022

Stuart

A dump.

Leisure Partner

8/10

Excellent

03 Oct 2022

Jim

Extremely friendly and accomodating staff. The Breakfast left a lot to be desired, as many food items were missing compared to the other Quality Inns we stayed at. Overall though, a very nice place to stay.

Leisure Partner

8/10

Excellent

26 Sep 2022

John

Clean & comfortable. Very good value for the price.

Leisure

10/10

Exceptional

14 Sep 2022

Shanatha

Would definitely stay again

It was great. The bed was super comfty & soft we slept like a baby. The breakfast was hot and really good. Great customer service. Check in was really easy and went smooth.

Partner

8/10

Excellent

08 Sep 2022

Verified traveler

Bed was comfy.
Needed a tad bit of extra cleaning.
They had a shortage of towels.
Neighboring room had a really good time.😉
Check in gal was very nice.

Partner

8/10

Excellent

04 Sep 2022

Glenn

Great, clean, quick, and friendly. Would stay again.

Business

10/10

Exceptional

20 Aug 2022

Jennah

I’ve stayed here on 2 separate occasions. The staff is AWESOME. We stayed on the bottom floor right near the office. The room not only smelled clean, but was visibly clean as well. The staff was more than helpful, friendly, and accommodating, and went out of their way to make our stay comfortable. The breakfast was a typical one, waffles, eggs, biscuits, sausage, and also had an assortment of cereals, yogurts, and pastries. Also, I have stayed at motels where I didn’t feel safe leaving anything valuable in my car, or in my room, if I was not there, but I felt assured here that my belongings were secure. Overall, if you’re on a budget, and wanting a decent place to stay, this is an excellent option, and I definitely recommend!

Leisure Partner

10/10

Exceptional

01 Jul 2022

Ruby

Nice hotel. Staff was very friendly and helpful. Room was clean. Highly recommend. I will be back in a few months and I will stay there.

Leisure Friends

6/10

Pleasant

22 May 2022

Andrea

The room could have been cleaner and they didn’t have any wash cloths. I went down and asked was told they were all stolen.

Friends_and_family Family

10/10

Exceptional

16 May 2022

Andy

Hotel was great, room was cleaning, beds were super soft and comfy.
Had frig to keep drinks cold, air conditioning worked good, and tv worked.
Staff was very helpful at anytime and breakfast was good.

Leisure Friends

2/10

Poor

15 May 2022

Keith

The only good thing about this hotel was it was close to the event I was attending.

Note: this hotel was so bad I checked out a day early. I will never use this hotel again.

Leisure Family

6/10

Pleasant

04 May 2022

Verified traveler

There were multiple things in the room already broken when we came into it. And the next morning the janitorial staff was very rude

Friends_and_family Friends

4/10

Poor

25 Apr 2022

Wally

Not clean. One Bed had blanket and one didn’t. Ask for non-smoking but got a smoking room which was horrible. Would not stay here again.