Name: Astoria Palawan
Address: North National Highway Brgy San Rafael, Km 62, Puerto Princesa, 5300, PH

10/10

Exceptional

02 Jul 2026

Annie

Our room is Spacious and clean, there was a plumbing issues but solved quickly, all the staffs from front desks, tours, housekeeping, restaurants, security, landscaping, and spa SERVED professionally with a SMILE. They generously accommodated us for a quick change of our drop off for the airport departure time with a breakfast meal to go. They exceed my expectations! Spa Experience can be improved. Since it is out of the way from downtown Puerto Princesa, and if you are planning to have a day tour, make sure to asks if the tour is going to happened. OVERALL, I will Recommend Astoria Palawan from food, accommodation and communications!

Family

10/10

Exceptional

21 Jun 2026

Dale

Clean rooms helpful staff excellent buffet

Family

10/10

Exceptional

13 Jun 2026

Martin

Nice hotel
Great staff
Food is delicious

Friends_and_family Friends

10/10

Exceptional

12 Jun 2026

Lamberto

Excellent stay

10/10

Exceptional

20 May 2026

John Carlo

Good breakfast
Clean room

Family_with_children

10/10

Exceptional

18 May 2026

Amate

Perfect resort for families or couples. Extremely kind and fun staff, always trying to make your stay as enjoyable as possible. Excellent food!! My partner and I loved the meals. Clean and well maintained resort. Had an amazing time. Not only do I recommend, we will be back next time we are in Puerto Princessa.

Partner

10/10

Exceptional

09 May 2026

Pamela

FOOD IS EXCELLENT

Partner

10/10

Exceptional

07 May 2026

Anthony

The staff are so friendly and responsive. The breakfast was ON point and it was a rotating menu. Will come back again.

10/10

Exceptional

04 May 2026

Rubilie

Breakfast was delicious!!
Very clean room
Staff all polite and very helpful

Friends_and_family Family

10/10

Exceptional

16 Apr 2026

Lamberto

Best accommodation in Puerto Princesa

10/10

Exceptional

24 Mar 2026

david

Belle hotel en général...personnel accueillant ...grand site...plage tres tres ordinaire...et riviere lente ne fonctionne pas pour.le reste tout est numero 1 ...piscine wow et service impeccable

Partner

10/10

Exceptional

23 Mar 2026

Terhi-Maija

Parking was very easy and secure. Shopping was nearby. Both restaurants were exceptional, breakfast was superb.

Partner

10/10

Exceptional

18 Mar 2026

Rui

The room was always very clean, the staff very friendly, polite and helpful. The pool was amazing, warm water. The restaurant was excellent, food delicious and large buffet breakfast. The beach was not the best but they had a free shuttle to a very nice sand beach. Live nightly entertainment. Really enjoyed the stay.

10/10

Exceptional

14 Mar 2026

Morgan

Everything was fabulous. The staff are so kind and helpful. The food for breakfast and dinner buffet was delicious. The pools are excellent.

Partner

10/10

Exceptional

11 Mar 2026

Douglas

Well maintained property. Amazing staff and food options

Friends

10/10

Exceptional

10 Mar 2026

Cherry Ann

3 big swimming pools but the one near The Nest needs better daily cleaning.

10/10

Exceptional

10 Mar 2026

PAUL

Cant fault anything other than constantly asking staff for service or assistance, however not an issue just with Astoria but we felt this throughout the Philippines

Family

6/10

Pleasant

09 Mar 2026

Agnes

We didn't use the pool and we flew to Puerto Princesa so no need for parking

10/10

Exceptional

06 Mar 2026

David

Had accident at the waterpark

Partner

10/10

Exceptional

19 Feb 2026

DAVID

Everything stood out, ( in an exceptional way). From drivers to tour guides to tour booking to staff everywhere, to the food.

Partner

10/10

Exceptional

14 Feb 2026

Andree

Magnifique hotel, nous avons beaucoup apprécié cet endroit. Propreté, confort et accueil tout etait parfait et que dire des piscines et du décor extérieur avec toutes ces ĺumières d’ambiance un peu partout sur le site. J’y retournerais c’est certain

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Michael

Great service , amenities, food, and value!

10/10

Exceptional

03 Feb 2026

Shannon

Everything was exceptional! We will be back if we make it to Palawan!

Leisure Family

10/10

Exceptional

03 Feb 2026

Shannon

The staff was extremely friendly. The grounds were exceptional. Everything was well taken care of. And all your needs were catered to. The food was delicious!

10/10

Exceptional

02 Feb 2026

Michael

The room was clean spotless daily

Leisure Partner

10/10

Exceptional

29 Jan 2026

Chantz

The staff around the entire facility were very welcoming and very committed to keeping a professional and welcoming demeanor. The location is good as it offers a very quiet atmosphere with touristy spots not too far off, especially if one is willing to travel by vehicle or tour van.

Leisure Partner

6/10

Pleasant

21 Jan 2026

Enid

I was traveling alone in the Philippines and book this place last minute. The room was big but basic. Breakfast was ok not a lot of vegetarian/vegan/gluten free options. I did let the servers know I was gluten free and they had bread in the back for me. I did have an issue with the front desk at check out when I requested a list of

8/10

Excellent

07 Jan 2026

Tony

It’s a nice hotel. Nice room size. The check-in was a little annoying with paperwork to sign and away from the main hotel reception. It kind of gives you a bad impression upon arrival but we never went back to that building as everything was handled from the Canopy building. Excellent staff, had nice massages and great price, buffets were great. Had problems controlling a/c as it stayed too cold regardless of temperature setting so had to turn a/c on and off to control temperature. The room design is also a little uncomfortable with the bathroom door opening in and blocking the entire sink area. Slipped and fell in bathroom because that type of floor in bathroom area is very slippery when wet. Lucky did not suffer any serious injury but had some neck pain. The control of the lighting is also strange as there is no light switch on one side of the bed and no electrical plugs on the other side. We were in room 186 Alcove Building.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Baby Joy

Rooms were nice, dinner buffets were fantastic. I quite enjoyed the cultural dancers and fire dancers. Breakfast was very good. Only issues we had was eating a la carte, seemed there was confusion on where to eat and when. Some of our group wanted a la carte but still sit with those that wanted the dinner buffet, it seemed very difficult to set this up and that they were pushing to just eat the dinner buffet. Tours are great, easy to setup.

Friends_and_family Family

10/10

Exceptional

08 Dec 2025

Tony T.

It was a great trip!! It honestly in our opinion helps to go with a named hotel that you know you’re going to get excellent food, amenities and service.

Business_and_leisure Partner

8/10

Excellent

27 Nov 2025

jesseryl

its good for family outing

Leisure Family

10/10

Exceptional

18 Nov 2025

Trent

A1 staycation staff is very friendly and helpful, food was delicious and many different types of food to choose from, rooms are big and spacious .

Friends_and_family Family

10/10

Exceptional

17 Nov 2025

Mary Joy

awesome

10/10

Exceptional

12 Nov 2025

Hazel

Even though the beaches were closed after a recent typhoon, the stay at Astoria Palawan was still wonderful thanks to the clean rooms, great facilities, delicious food, and the exceptional hospitality of the staff especially Sir Vic, Sir Michael, Sir James, Chef Arturo, Susan, Roldan, John Dale and Ariel. The resort made the whole experience memorable and enjoyable.

Leisure Family

6/10

Pleasant

12 Nov 2025

Lisa

Found the staff overwhelming at times.

Leisure Partner

10/10

Exceptional

12 Nov 2025

Maybelle

Perfect

Friends_and_family Family

4/10

Poor

07 Nov 2025

Anthony

I first want to say the staff was amazing. They are super nice and when I requested water and towels for the room, it came within 5 minutes. I really appreciate that. However, I have stayed here several times and this was the worst it has been. The room smelled until we opened the door to air it out, it was a holiday weekend but they made me park outside the property because the didn’t have any room for parking, the wave pool wasn’t working, and the kids playground equipment looked unkept. I usually love the breakfast, I used to say the best in Palawan, but it was low quality this time and I noticed some the the dinner food from the buffet was converted to breakfast the next day. I don’t know if there is new management or not but this was a huge disappointment of a stay this time.

Leisure Family_with_children

10/10

Exceptional

17 Oct 2025

Peter

Excellent staff stay was way above my expectations Travel often doesn’t get any better. Will definitely stay again 🙏

Leisure Friends

10/10

Exceptional

07 Oct 2025

Col

Palawan stays

Stayed here twice in the last week. Real nice hotel superb breakfast buffet.

A little overpriced for food and drinks orherwise fabulous place.

Partner

8/10

Excellent

11 Sep 2025

Jenny Lou Leysa

The resort has lots to offer on a reasonable price. It is worth it to include breakfast buffet with the room booking

Leisure Family

8/10

Excellent

01 Sep 2025

David

Had plenty to do there,room was good,staff was great

10/10

Exceptional

24 Aug 2025

Julius

Superb

Leisure Family

10/10

Exceptional

19 Jun 2025

Stephen

Outstanding

Leisure Partner

8/10

Excellent

15 Jun 2025

Maria

Astoria Palawan was a nice visit. Pros: pool, cafe ( wishes it opened sooner and closed a lot later), outdoors green and lush and beautiful gardens. Walk to the beach. Breakfast and dinner buffets. Entertainment . Tours.
Cons: kinda smelled and was humid in the hallway but it is in a tropical paradise. Room was roomy but bed too firm. Overall a nice visit

Leisure Family

8/10

Excellent

24 May 2025

Raymond

First impressions on arrivals was great. You are greated at thr door, given a beaded necklace and some refreshments whilst you wait for check in.
After check in you are given a briefing and shown to your room.
My room was fantastic and above expectations. The resort was very nice with great pools to choose from.
The beach however is a let down. Not very nice or scenic.
We had some trouble asking for help as the staffs communication isn't thr best. I asked where's the restaurant for ala carte and I was directed by multiple staff to the dining hall for the buffet.
After a wild goose chase and finally found the restaurant, it was rather disappointing. Very limited menu, just one option for starters and no desserts. The buffet would have been a better option for sure.
However the staff was very eager to please and went back and forth bringing items from the buffet to meet our request which I felt bad about.
The other problem was arranging transport to the airport. Since it's a private resort, you have no option but to use their shuttle. Organising it with reception was a real pain and I was sent back and fourth to different people and even outside to a corner shop for a public transport because they did not understand what I was asking.
Finally checking out was also a painful experience because they only have a 2 people at the small reception desk so at 11am the reception was over crowded with new guests checking in and guest checking out and no one knew about the shuttle service

Leisure Self

8/10

Excellent

15 May 2025

Necati

I love Astoria. It is Beautiful place, safe and quiet. Very respectful and nice staff. Clean swimming pool, clean walk ways clean rooms and bedrooms.
Only think i didn't have to much fun is food. It is very different taste then my cultural taste. But I am not complain about to much. I wish there is more salt base food rather then sugar base. Also I love to see more Italian and Spain vine selection rather then nasty French vine.

Leisure Friends

10/10

Exceptional

01 May 2025

Anthony

B/A

Leisure Family_with_children

10/10

Exceptional

27 Apr 2025

Kevin

Clean and well maintained.

Leisure Family

8/10

Excellent

22 Apr 2025

Alicia

Excellent customer service

Leisure Family

8/10

Excellent

08 Apr 2025

Richard

One of the better hotels to stay at near puerto
Princesa. Returned with family again after our very nice day during Christmas. This time we got to enjoy the waterpark.
There were many positive positives about our stay, and I only share two concerns so that staff can make adjustments – we called for ice and additional water which never arrived and the breakfast buffet had too many flies on one of the days which was unusual for the approximately 10 days that we have stayed over the last few months

Leisure

10/10

Exceptional

20 Mar 2025

Christopher

very helpful and excellent customer service

Leisure Family

10/10

Exceptional

19 Mar 2025

JEREMIAH MICAH

Peaceful place, amazing staff

6/10

Pleasant

18 Mar 2025

Jeffrey

The room was good, the check in process is lengthy, the food and drink are overpriced. The margarita didn’t taste like a margarita, neither did the martini. The water park is very primitive. Not a good value.

Leisure

10/10

Exceptional

17 Mar 2025

Clifford

Free transportation both ways from the airport. Friendly staff, good food selection, pools were nice and tours from the resort were available, and enjoyable.

Leisure Self

10/10

Exceptional

16 Mar 2025

JEREMIAH MICAH

Fabulous experience!!!

Leisure Self

10/10

Exceptional

27 Feb 2025

Joel

Everybody the whole staff was Awsome the chef Rick the asst James fritsie in the front desk the pool security where great the food the seafood Buffett they went out of there way to make us happy thanks too all the tour lady’s my special friend Gilbert always taking care of me thank you too all we are from Las Vegas Nevada Spanish folks 17 days of fun there

Leisure Partner

10/10

Exceptional

20 Feb 2025

Michael

Fat from city

Leisure Family

8/10

Excellent

18 Feb 2025

Clarissa

I like how the staff are friendly and helpful. The room was clean and very spacious. I like how they provided rubber slippers to the guests. Food was good. Only thing is it wasn’t explained properly to me that I can check out at The Canopy if I am checking out earlier than 7 am since The Nest only opens at 7 am. Other than that everything is great.

Leisure Family

10/10

Exceptional

16 Feb 2025

Charlotte

This is a self contained resort which has absolutely everything you could need to stay there and not leave. They offer you shuttle transport to Puerto Princesa every day and provide tours to other parts of the island so you can enjoy a full experience of Palawan. The staff were exceptional catering to your every need. The spa is fantastic and a great place to unwind with a massage. I enjoyed palawan far more because of my stay at this hotel!

Leisure Self

10/10

Exceptional

14 Feb 2025

Justin

This is a very quiet relaxing place. It is a nature resort.

10/10

Exceptional

06 Feb 2025

Mercedez

My husband and I had a great time! The place was family friendly.

Leisure Partner

8/10

Excellent

05 Feb 2025

Justin

It’s a nature resort. Relaxing, peaceful. Great staff.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2025

Aisha

Everything about this resort was amazing. We stayed in the Villas and it was the best experience.The staff were so accommodating and welcoming from the check-in process to the checkout process. The fire show was amazing. The staff doesn’t let you do anything, they do everything for you. The transportation around the resort was top tier. The food was good as well. I would definitely recommend this resort.

Leisure Family

10/10

Exceptional

29 Jan 2025

NAIL

Great hotel amazing hotel staff and very good person hotel manager Marie Ann I would recommend this hotel to everyone

Partner

10/10

Exceptional

22 Jan 2025

CYPRIN

Great experience!!! Must visit again

8/10

Excellent

20 Jan 2025

Anthony

The rooms were good. The staff were great and helpful. The restaurant served good food. However, random wild animals/animals owned by people who lived around the resort were roaming around/fighting each other. So keep that in mind if you’re not used to this while at a resort.

Leisure Family

10/10

Exceptional

09 Jan 2025

Jutamas

Really organise hotel

Leisure Family

10/10

Exceptional

04 Jan 2025

jessica

Staff is amazing. Clean and well kept location.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2024

Jesse

Astoria Palawan has been my best experience in a resort so far. The service from any staff member ensuees that you are well looked after. The rooms are spacious enough, and very clean.

The shower and baththrom is great witg the use of a bathtub for soaking.

Breakfast buffet had a wide range of choices and came free with the room. And a rotating schedule for dinner buffet each day is slightly expensive cokpared to the local options just outside, but there is an excellent range of foods and desserts on offer.

Laundry service is very expensive so i would advise walking outside the resort only a couple of minutes to the local laundry lady who will do loads of washing for much cheaper including tip.

Plenty of activities to do including underground river. Port Barton tour was an excellent experience where we swam with the turtles and enjoyed island hopping.

Leisure Family_with_children

10/10

Exceptional

20 Dec 2024

Maria Fe

Best Resort in Puerto Pincesa! From the day we arrived we have no negative things to say this is the best place to stay with family with kids. My family with 2 kids had a wonderful time during holidays. We stayed from dec16-dec 20. We loved our stays. Definitely highly recommended.

Leisure Family_with_children

10/10

Exceptional

09 Dec 2024

Don

Has it all, superb resort.

Leisure Partner

10/10

Exceptional

13 Nov 2024

Isabelo

It was wonderful resort. Excellent breakfast! They offered tours that you can booked there and get pickup from resorts . We went to several and it was amazing! I recommend Astoria to everyone ❤️❤️❤️ we will be back

Leisure Family

8/10

Excellent

07 Nov 2024

Eric

Really enjoyed our time. The surrounding areait's very limited, but it's nice and clean and people. As always, in the Philippines are amazing, we ate off property as much as we ate on property. We still had a great time. They even brought in lobster for us. I'd say the only thing wrong is the beach line very , very shallow even at high time so no swimming. Pools are good i just missed the Ocean swim

Leisure Partner

10/10

Exceptional

30 Oct 2024

Edwin

The staff is always smiling and calling you by name. They go out of their way to help and accommodate your needs and desires. The grounds are beautiful.

Leisure Family

10/10

Exceptional

19 Oct 2024

Jacqueline Flores

Great staff and wonderful service. We had a relaxing and plesant stay.

Leisure Family

10/10

Exceptional

13 Sep 2024

Ghazali

Huge property. Kind people. Efficient service. Slightly dated but very though maintenance going on all the time. Definitely would recommend

Leisure

10/10

Exceptional

23 Aug 2024

Lachlan

Four great pools. Fantastic evening shows

Leisure Family_with_children

10/10

Exceptional

24 Jul 2024

Jeremy

Very nice

No lockable bathroom doors and big gaps to see in.

Partner

10/10

Exceptional

29 Apr 2024

Christopher

A little isolated but wonderful place.

10/10

Exceptional

21 Apr 2024

David

Over and beyond

Karen was amazing. When my girlfriend was sick she help take care of her. Overall amazing unforgettable experience.

Partner

10/10

Exceptional

13 Apr 2024

Kwadwo

Astoria Palawan is one of a kind resort. Everything about the property was top notch. From the decadent breakfast to the Dinner buffet. The staff was so friendly and every request was fulfilled immediately. I’ll definitely go back.

Leisure Self

6/10

Pleasant

05 Apr 2024

Jennifer

The Astoria Palawan would have gotten five stars for welcoming and helping staff, the magnificent night lights all over the resort and for the great bright orange room accents. But I deducted two stars for customers service and a lack of “adult only” relaxing and swimming areas.

I found it bizarre that a resort with a private beach did not serve drinks or food at the beach. I had to go to a bar, order and wait 20 minutes for my drink to be bought over from the restaurant as the bar didn’t have Piña Colada ingredients.

There needs to be a designated “Adults Only” pool.

I was enjoying happy hour and a swim at the Pod from 4pm.

The tranquility was slowly interrupted to the point that I had to leave as there were over 20 (poorly supervised) children jumping into the pool (breaking a pool rule), splashing in my face and so many high pitched squealing voices.

The bikes were not supervised so there was no one to advise the seat on the bike. The bikes were all quite rusty and are in seperate need of a service. Also, regarding the bikes, you can only ride around the resort, which takes about 10 minutes. I wanted to explore outside the resort grounds but was stopped by a security guard.

The resort food is average, except the included buffet breakfast, which has a good variety of different cuisine choices, so eat up at breakfast time.

I highly recommend the Joshua Restaurant, in a triangular building, out side of the resort for amazing food and well priced drinks.

Leisure Self

6/10

Pleasant

15 Mar 2024

Ma Corazon

I love the resort concept, the pools, the water park, the breakfast buffet and the entertainment at night. The performers (fire dancers and singers) are all talented but I feel those talents should be showcased more. We could hardly see the performers from the restaurant; maybe a spotlight would have helped or maybe a TV monitor inside the restaurant. Also, the reception people at check in should inform the guests about activities guests can do while staying there, such as entertainment at night at specific time (we kept missing the fire dance because we kept being misinformed), night club ( we stayed for 4 nights and we didn’t know there was one until our last night), water park access and many other pieces of information guests should know at time of checkin.

All the staff are good, everyone gave excellent service.

Leisure Family

4/10

Poor

12 Mar 2024

Maria

Hotel itself is clean and staff respectful but it’s 1.5 hrs away from airport..the beach is disgusting with tampons and sewage water noted in the morning low tide. You are at the mercy of the hotels excursions due to increased transport needed to get to destinations. I.e. el nido is 4hrs each way and then factor in your excursion time. It’s a long day. Plus you need to wait til they have at least 6 passengers to book any excursion with them. It’s doable if you’re not on a budget. Breakfast buffet was great. Dinner buffet not so good. Pool is dirty water with sediment floating around. Basically a no go for anyone looking for beach and basking in the sun resort

Self

10/10

Exceptional

21 Feb 2024

Violanda

Great service, food is great

Family

10/10

Exceptional

13 Jan 2024

Timothy

10 star service, wonderful place, thank you very much 😊

10/10

Exceptional

22 Dec 2023

Gabrielle

Gorgeously decorated and cleaned to perfection in every corner of the property.

Leisure Partner

6/10

Pleasant

16 Dec 2023

Maez

Everything was almost excellent, EXCEPT one staff in the check-in area who attended us didn’t make us feel welcome probably because we don’t look rich or fancy. She was like a robot who was just keep talking so fast without ensuring if I hear her with such a noisy environment. She was interacting with me like she doesn’t want me to ask any questions. She just want to send us right away to our room without ensuring if we understand all the things she said. How come this lady works in the front desk but has no passion on what she’s doing???
And it turns out she is the CS Team-leader.

Leisure Partner

8/10

Excellent

26 Nov 2023

Carlos

Staff is very friendly, property looks beautiful at night and they have nice entertainment,

Leisure

10/10

Exceptional

20 Nov 2023

Stephen

All of the staff were very friendly and helpful. Didn’t like the excessively loud music in the bar.

Self

10/10

Exceptional

18 Nov 2023

Ranette

Good service

8/10

Excellent

02 Jun 2023

Jamelle

The checkout process was too slow, there over 40 mins just waiting for them to clear me to leave premises. They said we had broken some “service request “ signage but didn’t wait for them to show it to me becuz already it Gad been long enough. Do we just paid for it without seeing and rushed out to catch plane, lost too much time waiting for the clearance.

Leisure Partner

10/10

Exceptional

27 Mar 2023

Bruce

My mother and I had a wonderful time at Astoria Palawan. We were warmly welcomed by the staff with a delicious coconut-based dessert and drink. Our room was spacious, clean, and the shower had strong water pressure. There were plenty of activities on the resort including but not limited to--karaoke, board games, kayaking, mini-golf, a water park, etc. We were only there for a couple of days, so we didn't have a chance to do everything. The food also was delicious. There was a wide variety of food including a traditional Western style and Filipino classics. All the staff members we met were super friendly. One particular staff member was Ivan Jimenez who went above and beyond to make us feel welcomed and comfortable during our dinner. A pro and a con of this place is it's quite isolated from the city. It's great because it's quiet and peaceful, but if you wanted to go out and explore Puerto Princesa, then you would be a bit disappointed as it is about 1 hour away from town though you could easily arrange transportation with the staff. Overall, I had a great time and would consider staying here again.

Leisure Family

10/10

Exceptional

19 Mar 2023

Verified traveler

A very nice peaceful and quiet place to stay. Excellent service and hospitality. If you want to relax in nature, this is for you. If you want action and crowds, really the only thing is the water park, and it’s very nice, too.

Partner

10/10

Exceptional

06 Jan 2023

Adam

Amazing resort. I cant think of anything negative to say. Staff is super friendly and helpful, food and entertainment were exceptional, rooms were clean and comfy. Only thing i might suggest is: use the resort transport, it is more reliable then a private van.

Leisure Partner

8/10

Excellent

23 Dec 2022

Tim

Relaxing break

This is a nice hotel very rural so everything relies on the hotels facilities. Great very accommodating staff and nice ground’s especially with Christmas lights. No hand towels in the bedroom which was strange and no steps into the pool so for an older person could be difficult. Food obviously biased to Asian clientele so not always appealing to western tastes. However a nice place to relax and unwind for a few days

Partner

10/10

Exceptional

28 Nov 2022

Liza Marie

Excellent service, excellent food, friendly and hospitable community! Will definitely come back given another opportunity!

Leisure Family

10/10

Exceptional

15 Nov 2022

Veronica

I wish it was closer to downtown. However the hotel had shows at night and a delicious dinner to make up for the lack of nightlife in the area

Leisure Friends

4/10

Poor

13 Nov 2022

Isabelo Catungal

Too far from activities

Leisure Family

10/10

Exceptional

01 Oct 2022

william

Staff was really friendly

Leisure Partner

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