Name: Santa Clara Country Hotel
Address: Barragem De Santa Clara, N/A, Santa Clara A Velha, 7665-879, PT

10/10

Exceptional

30 Aug 2024

GHASSAN

very nice staff and manager at this property. it was such a quiet and relaxing time. the breakfast is fresh and delicious.

Leisure Family_with_children

8/10

Excellent

10 Oct 2019

Verified traveler

Two nights at Santa Clara

A very beautiful hotel. The room was lovely, and had pretty views. The odd thing was nobody was there except us and a little tour bus. When we arrived, no one at reception. It said to ring bell. No bell there. We called Ola a few times, and eventually someone arrived. Didn't say hello. The restaurant was not open, except for the included breakfast. Breakfast supposed to be 8-10. We arrived 8:30 and not set up yet. The breakfast was quite good though. Second morning, instead of buffet, the woman brought us what we wanted some the only guests were us and one other. The wall showerhead squirted all over, including over the shower curtain. Luckily there was also a handheld shower option. Hot water took more than 5 minutes to arrive in the shower. Again, lovely place, but they seem to be struggling, even though trying hard. Location could be the issue as it's isolated.

Partner

10/10

Exceptional

10 Sep 2019

Verified traveler

Beautiful location and wonderful helpful service. Our family had an unforgettable stay here.

Leisure Family_with_children

4/10

Poor

14 Aug 2019

Francescutto

Not clean, poor breakfast and timing in services

Family

4/10

Poor

14 Aug 2019

Alison

Disappointed

A beautiful setting and a nice place but there was very little atmosphere, very few staff around and the food was poor which is probably why very few people ate there in the evenings - adding to the quiet odd atmosphere.
No drink making facilities in the room.
The pool was small, and the little area where food/drinks could be ordered was never open.
It had all the opportunity to be excellent but fell short. A shame. We left a day early.

Friends_and_family Family

6/10

Pleasant

01 Jul 2019

Verified traveler

It’s all about location and the setting for this hotel is simply wonderful,the views over the lake on one side and then views as far as the eye can see on the other.
The swimming pool area is quiet with good beds and umbrellas although if hotel busy guess would be a bit of a rush to get a brolly.
The bar area poolside is basic to say the least and not always staffed.
The bar area in the hotel again hardly ever staffed and the same goes for the restaurant.
Lovely room perfectly adequate,clean and glorious views over lake.
Difficult choice to make for room ones with lake view do not get sun from about 11
The hotel has huge staff shortages and those that are there are helpful smiling and lovely....but it’s simply just so annoying that you can’t get the service you want when you want it.
No menus for dinner,just two choices,no prices displayed for food or drinks,you order and it appears on your bill and not that itemized either,which is simply not acceptable
Breakfast was ok a very simple buffet style which was perfectly adequate..HOWEVER we managed to forget this as the quiet tranquility and views and just the ability to ‘relax’ made the stay perfect.
It’s a drive to nearby Santa Clara and this is a very very basic village,yes it has a petrol station two bars and two shops ..but no restaurant,nearest is in Odemira quite a drive.
To sum up this could be a simply stunning hotel,but at the moment it needs some serious management and staffing improvements.

Business_and_leisure Partner

2/10

Poor

28 May 2019

Verified traveler

Terrible stay

I was charged at the property for my stay - despite having paid through Hotels.com and having this proof with me.
A water pipe burst and the owners showed no sign of getting this fixed or compensating me for the fact that there was no running water (so no shower, toilet, etc) from 6.30pm.
There was no restaurant facility to purchase dinner from, and as there is nothing in the area either this was extremely inconvenient and inconsistent with the description.

10/10

Exceptional

04 Jul 2018

Michael

High quality country hotel with amazing views

This is a quality country hotel that is beautifully decorated and furnished with amazing views from every room. The staff were lovely and the facilities are great. I can't recommend it enough and because it is off the beaten track it is excellent value for money. It overlooks a beautiful lake and I even did a circular walk that was challenging but included the cute village of Santa Clara.

10/10

Exceptional

09 Nov 2025

Maria

Tudo foi impecável. Aconselho vivamente.

Friends_and_family Family

8/10

Excellent

10 Mar 2020

Emilia

Wandern

Liebevoll geführtes Haus, in absolut ruhiger Lage. Gutes Frühstück mit einheimischen Produkten.

Partner

8/10

Excellent

07 Mar 2020

Antoine

pour les amoureux de la nature !

L'hotel est perdu au beau milieu de la montagne ; c'est très calme et surtout fréquenté par les pêcheurs.
Nous avons été très bien accueillis et l'hotesse s'est pliée en 4 pour nous donner satisfaction.
Excellent petit déjeuner très varié.
Parking à disposition et belle vue sur le lac.
Inconvénient : nous avons eu du mal à trouver l'hotel car les quelques pancartes existantes indiquent \"POUSADA\" et non le nom de l'hotel.
D'autre part, gros problème avec l'eau qui passait du très chaud au très froid...
Attention à ne pas laisser les enfants se doucher seul.

Partner

10/10

Exceptional

06 Feb 2020

Verified traveler

La posizione spettacolare sul lago, il silenzio, la cura degli ambienti ,la gentilezza della proprietaria , la comodità dei letti, tutto concorre a rendere il soggiorno in questa struttura speciale, ritorneremo

Leisure Partner

10/10

Exceptional

15 Sep 2019

Odette

Un paysage à couper le souffle, ils ont un petit jardin avec des arbres fruitiers. C’est extrêmement beau.
Mais difficile à trouver!

Leisure Partner

4/10

Poor

27 Aug 2019

Verified traveler

Das Hotel hat einen super schönen Ausblick, ist jedoch sehr abgelegen, es gibt keine Essensmögkichkleit in der Nähe. Leider ist das Hotel auf keinen Fall 4 Sterne Wert. Der Service ist sehr schlecht und unkompetent, dass Essen ebenfalls nicht sehr gut. Leider sehe schlechtes Preis-/Leistungs Verhältnis. Sehr Schade!

Leisure

10/10

Exceptional

29 Jul 2019

Guy

Séjour pour les amateurs de paix et quiétude

Cet établissement surplombe le lac de Santa Clara offrant de ce fait une vue splendide sur tout le paysage environnant.
Loin de tous bruits, c'est un séjour idyllique pour qui recherche le calme.
Un jardin d'arbres fruitiers, ouvert au public, permet de déguster, pêches, nectarines, poires....directement depuis l'arbre.
Ballades pédestre assez aisées.
Et la patronne de l'établissement est particulièrement attentionnée, nous avons apprécié cette dame.
Elle a contribué amplement à rendre ce séjour agréable. Les mêmes remarques vont au personnel.
Seul petit handicap, si ce peut en être un, c'est que cette région est particulièrement isolée et qu'il est difficile de trouver d'autres restaurants à proximité à moins de parcourir 20 à 30 km. Sauf un qui se trouve à 6 km environ, offrant une cuisine portugaise de bonne facture.
Le littoral est à environ 1h de route.

Family

10/10

Exceptional

15 May 2019

Verified traveler

Sehr ruhig gelegen tolle Umgebung. Richtig zum entspannen.

Leisure

10/10

Exceptional

23 Oct 2018

Jörg

sehr schönes Hotel, schön gelegen,super Frühstück, sehr nette Besitzerin

10/10

Exceptional

05 Aug 2018

Andre

Excelente local para descansar

Ficamos 4 noites para descansar. Com o calor extremo (acima de 40 graus), a maior parte do tempo foi passado na piscina, que é muito boa. O local é muito sossegado (e isolado), com uma vista excelente a toda a volta (albufeira e montanha). O pessoal do hotel é muito simpático e disponível. O ar condicionado é bastante forte, capaz de manter bem fresco os quartos e todo o edifício, o que é muito importante neste local no Verão.

Family

10/10

Exceptional

18 Jun 2018

Paul

Geheimtipp für Naturliebhaber

Ehemalige Pousada, heute als privates Hotel geführt. Gepflegtes, schönes Gebäude in weitgehender Abgeschiedenheit am Santa Clara See. Der nächste Ort ist 5km entfernt. Am See ist das Hotel praktisch das einzige Gebäude. Sympatisches Personal, hifltsbereit. Hübscher Pool.

Partner

10/10

Exceptional

17 Jun 2018

eduardo

Hotel muito bom com visual espetacular

Visual maravilhoso, cama e chuveiro excelente, Wi-Fi fraco. Atendimento e café da manhã muito bom.

Family