Name: Novotel Marsa Alam Beach Resort
Address: 19 Km South El Quessir Marsa Marsa Alam Road 84721, Marsa Alam, 84721, EG

Novotel Marsa Alam Beach Resort

Marsa Alam- Qusseir · Egypt

19 Km South El Quessir Marsa Marsa Alam Road 84721View location

20 reviews shown

8/10

Excellent

11 Apr 2026

Mahmoud Husseiny

Yes nice pool

Friends_and_family Family

6/10

Pleasant

09 May 2025

Hamada

The hotel facilities were good, rooms are clean but you can forget about the beach.
Although i checked in online and gave the approximate arrival's time, the room was not prepared for the number of persons booked, we had to wait for the bed and towels for the 3rd person and even had to call after waiting for more than an hour.
The only person who gave us once a smile during the stay, was one of the housekeepers !!
Honestly, the whole staff needs to be trained.
The food and beverage department needs to be reformed from top to bottom, urgently.
I know, that you get what you pay for, but that's not the accor group standards i used to know.

Leisure Family

6/10

Pleasant

28 Mar 2024

Guodong

The hotel facilities are relatively old and food need more improvement.

Leisure Family_with_children

6/10

Pleasant

14 Sep 2023

Hatem

Low Budget Hotel, as all inclusive here is false

Low Budget Hotel, as all inclusive here is a big lie, not accor suits name,or 5 stars
with no variety food, with the same nails every day, not suits with kids
There is only one Ala cart & full of well known guests only
conference room always joined with loony stay tourests from every where
clown conference room, no showes, no entertainment,no snak mails, or cocktails, rooms needs service such lockers etc..
Management team & managers specially customer service and receptionist, keep giving you the iron mask, Merna, sherif, El sharkawy, even owner hemsilf T. Sarkis
Beach and nature location and marine and snorkeling beret nice

Friends_and_family Family

8/10

Excellent

15 Mar 2023

Stephen

The area is quite deserted between hotels

Leisure Self

8/10

Excellent

02 Aug 2021

Verified traveler

Beautiful nature, good facilities

Hotel facilities are very good and area has a pure beautiful natural.
Beach is rocky except for one or two sandy spots, snorkeling is wonderful.
room is clean and comfortable. Food is delicious but with low varieties.
Main swimming pool is crowded and i felt it's not clean enough, but the 2nd main swimming pool(which has no bar ) us quite, clean and relaxing.
Overall experience is very good with respect to budget

Friends_and_family Family

8/10

Excellent

13 Apr 2021

Verified traveler

Good staff, nice territory, brst location to meet sunrise on the beach) calm and nice hotel.

8/10

Excellent

25 Mar 2021

Mahmoud

I like it

Great stuff, wonderful place, good food and drinks

Business

10/10

Exceptional

13 Mar 2021

Verified traveler

The staff are amazing and went beyond expectations in making us feel comfortable and at home. Excellent location near great diving... snorkeling off the wharf was awesome... saw an eagle ray. Highly recommend this place.

Leisure Partner

8/10

Excellent

02 Jul 2020

Ahmed

Great and Perfect

Totally are perfect and great, Thank for all team work.

Partner

8/10

Excellent

10 Jul 2019

Pardis

Not so good but not bad

The hotel was so relaxing it is good for couples to only relax with the great view of the sea from the main restaurant, the hotel was so quite to remove any stress and have excellent areas to chill especially the bar at the beach, but the staff are unqualified to work there their were not professional to deal with us especially at the bars they were bored and they seems like they hate their job and just wanna give us the service and run away. The snacks time was little weird because it should be from 3 to 5 pm but when i came 4:50 they told me “we have finished” as they do not want to serve us with a polite way. The food was good but it could be better there was ups and downs not the all days were great but the taste still good , but the depend a lot on food recycling so the food quality was not that great especially the potato which was too hard to eat “it was from the day before” after we complained they apologized and gave us a free lunch at the Italian restaurant actually the taste was good but we noticed that the approach of the hotel not to be generous as the size of the plates was mainly samples not suiting the hotel at all to do that. The entire experience was good i will only go there again to chill out not to find any luxury, perhaps the management personnel need to restructure the staff to suit a five stars hotel

Partner

10/10

Exceptional

25 Dec 2018

Verified traveler

Quietness and the location is beautiful. Staff are friendly

Leisure Family

10/10

Exceptional

13 Apr 2018

Verified traveler

Very nice place
Good location
Recommend it to family and couples

10/10

Exceptional

25 Dec 2017

TRACEY

Outstanding brandnew hotel

Forget what you assiciate hotels with, with the NOVOTEL brand. This is an exceptional hotel on all levels. The beah is outstanding and dive station is superb. For the price and location- stay here. Far better than Marsa Alaam, Safaga or Hurgada.

10/10

Exceptional

13 Jun 2026

anthony

hôtel très spacieux avec des jardins super bien entretenus. 3 piscines dont une piscine adulte. Les repas sont variés malgré tout n'oubliez pas que nous sommes en Égypte donc on ne trouve pas tous les produits qu'il y a en Europe.
Tous les soirs et tous les midi un point barbecue avec des grillades.
Petit déjeuner avec crêpes omelette et gaufres et plein de viennoiserie.
Animation quotidienne et pas trop envahissante.
Seul bémol peut-être le prix du sauna 35 € de l'heure je trouve que c'est un peu abusé.
J'avais lu des commentaires sur les serveurs de la terrasse qui n'étaient pas courtois.
Je peux vous garantir qu'ils courent partout et qu'ils font le maximum pour vous amener à boire.
Après n'oubliez pas qu'il s'agit d'un 5 étoiles aux normes locales.
Les chambres sont totalement conformes aux photos, propres et bien climatisées. Avec une salle de bain assez moderne.
Il y a également un bar de la plage où vous pouvez prendre un pot tranquillement le soir. Superbe récif à proximité pour la plongée.
Centre de plongée très professionnel et super bien organisé j'ai fait 8 plongées avec des amis sur 8 jours. En partant directement du récif c'était parfait.

Friends_and_family Friends

8/10

Excellent

12 Apr 2026

Sabine

Chambre spacieuse, ponton très pratique pour accéder à la barrière de corail. Le bémol serait l’amabilité du personnel

8/10

Excellent

09 Jun 2025

Laurent

Bel hotel structure sympa, restauration tres correcte, animation mais gros temps mort entre la fin d apres midi et 22h. De la place aux differentes piscines et beaucoup de place à la plage. Fond marin accesible par le ponton avec du poissons variés, seul bémol temps de transfert depuis l aéroport

Leisure Partner

6/10

Pleasant

02 May 2025

Manuela

es hat ein Hauseiff was toll ist, aber zum Baden hat es nur 2 sehr kleine abgesperrte Zonen, also zum Baden wirklich nichts! Das essen ist soso lala...

Leisure Family

4/10

Poor

12 Mar 2024

Vincenzo

Basilare nel complesso, 10 punti vanno solo all estetica delle camere e agli addetti della pulizia.

Il cibo varia ogni giorno ma la qualità di alcuni prodotti a colazione è davvero scadente, inoltre i camerieri prestano poca attenzione ai clienti, soprattutto quelli che si occupano delle bevande.

Gli addetti alla reception sono sgarbati, non parlano bene l inglese e durante il check out se non fate attenzione aggiungono costi extra per cose mai consumate.

Se dovete organizzare escursioni o gite in pullman vi sconsiglio di farlo con l addetto dei transfert del resort, abbiamo pagato un pullman grande per 21 persone e uno più piccolo adatto a mia zia per darle la possibilità di viaggiare comoda essendo invalida.. ma il giorno della gita si sono presentati con 2 mini bus costringendo mia zia a viaggiare scomoda in un pullmino piccolo insieme ad altre 12 persone, davvero pessimo l atteggiamento indifferente del responsabile.

Gentili e professionali i ragazzi della spa e Carlotta, la ragazza dell animazione.

Per il resto la spiaggia e le piscine del resort sono carine ma SCONSIGLIO il soggiorno in questa struttura per il servizio e l incompetenza di alcuni membri del personale.

Leisure Family

10/10

Exceptional

24 Jan 2024

Annette

Super verblijf

WE hebben een heerlijke tijd gehad. Mooie kamers. Lekker zwembad. Goed restaurant en erg leuk personeel. Mooi aan het strand gelegen. De all inclusive formule is fijn als jer met het gezin op pad bent.

Friends_and_family Family