Name: Old Faithful Inn
Address: Po Box 165 Yellowstone National Park, Wy, Wyoming, 82190, US

10/10

Exceptional

31 Jul 2026

Peter

Amazing log architecture!

2/10

Poor

28 Jul 2026

Jill

This hotel is way overpriced for what you get. The staff was not friendly and didn’t seem to want to help with anything and it was like we were putting them out when we ordered drinks at the bar. The worst part? The rooms! So old, felt unclean and so hot (no AC) Our experience at Old Faithful put a damper on our Yellowstone experience. We will for sure never stay here again. It’s a rip off!

10/10

Exceptional

27 Jul 2026

Stuart

All good

10/10

Exceptional

27 Jul 2026

Susan

There is nothing more magical
than walking to Old Faithful when no crowds are there. The rooms are tiny but the experience was 100 percent worth it

4/10

Poor

25 Jul 2026

Ryan

Very neat property but lacking amenities big time!!!! No air conditioning in the room and shower was hot and cold off and on. Fan that was in room was loud and moved very little air. Parking was also very poor. For what the room cost I’d definitely recommend staying elsewhere when it’s hot for sure!! Housekeeping was definitely subpar as well!

8/10

Excellent

25 Jul 2026

Peter

Great location. We used it as a base while in Yellowstone. Lots to explore and learn while there. Patience was needed while finding parking but during peak season that’s to be expected. A hotel that reflects the rich history of Yellowstone.

2/10

Poor

24 Jul 2026

Daryl

While the location was awesome and I really enjoyed the park. The hotel staff at check in was absolutely horrible. I paid over eight hundred dollars for a nice room in the old lodge and got stuck in an annex. In a tiny room with no ac and very hot.
When I complained about my room location. I was informed that because I used a third party reservation website, that that is where I got stuck. Had I used xantara, then I could have been in the main lodge.
I didn't get any sleep all night because of the constant slamming of doors, stomping of feet above me and just the noisy guests. I would never recommend staying at the old faithful inn, and I will not stay there again.

10/10

Exceptional

19 Jul 2026

Elisabeth

Great!!!

8/10

Excellent

19 Jul 2026

charles

Rooms are small. Sink is in the room not the bathroom. Everything else was great!!

Friends_and_family Friends

10/10

Exceptional

19 Jul 2026

Susan

What a beautiful place. The lodge was gorgeous with great views of old faithful. Nice visitor center and Dinner at the restaurant was delicious

Family

8/10

Excellent

18 Jul 2026

Judy

A fun unique stay inside a national park. It enables you to spend more time exploring the geothermal features and beautiful surroundings while less crowded in the evening and early morning.

Family_with_children

10/10

Exceptional

18 Jul 2026

Edward

Room was very hot! That’s to be expected in July. Other than that 100% awesome!

Family

8/10

Excellent

17 Jul 2026

Julia

I guess the lack of federal funding has affected our national parks. The staff is lovely, but the food quality was definitely lacking (though expensive!). In general, for the price, this property needs an overhaul. It’s a beautiful, historic hotel, but as an iconic international destination, it’s a bit embarrassing that foreigners see this place … and the park in general as an example of American pride. We can do better!

Family

10/10

Exceptional

10 Jul 2026

Brigette

It was beautiful and so close to all the geysers but the food was not great and extremely expensive. One or two nights there is plenty.

Family

4/10

Poor

07 Jul 2026

Humaira

We had a 6 days tour to grand teton and yellowstone NP. We stayed at 6 different resorts/lodge inside the park. I spent the most money for Old faithful Inn for one night stay (double the amount from other resort/lodges). I had kids with me. We thought this Inn will be awesome as the one night charge was huge. But unfortunately this stay was the worst. This Inn does not include breakfast, it does not even have wifi! We had to go to the other side of the road to the Old faithful snow lodge for wifi use. Why they charge so much money if they do not provide any basic utilities!! Total waste of money. Also the window screen was torn. it was hot that night. the room only had heater and we could not keep the window open!!

Family_with_children

2/10

Poor

07 Jul 2026

Connie

Bar and restaurant staff is horrible
Rooms need updating

Partner

10/10

Exceptional

06 Jul 2026

SungHi

It was worth the amount we paid for the view!

10/10

Exceptional

21 Jun 2026

Daniel

Very historic. Old lodge looks. Excellent breakfast buffet. Geysers are right outside the door. Definitely would recommend

Family

10/10

Exceptional

18 Jun 2026

Pat

Fantastic historical hotel! Check your expectations before booking. If you want luxury and amenities, this is NOT your place. If you want historical charm, this IS your place. We spent our two evenings hanging out on the second floor look over, listening to violinist play from 6pm-10pm. Families were playing games at tables set up on second and third floor look over. Coffee and drinks available in the evening. We loved staying here and would highly recommend!

Friends

10/10

Exceptional

14 Jun 2026

Barbara

Great place to kick your boots and enjoy this historic inn. Old Faithful IS right there and the inn is very close to neighboring pools and geysers. Not alot to do in the evening so bring a card game and embrace the down time.

Partner

2/10

Poor

09 Jun 2026

Sherilyn

After prepaying around 3k for only two nights and two rooms and after a long day of traveling from the East Coast, my family was greeted by a sour-faced woman named Sandra who abruptly just said, \"You want to check in?\" with no smile and a blank stare. She continued to respond with a harsh rudeness to any questions we had. At one point she was argumentative.
We had no congenial welcome whatsoever!

The door knob to both of our rooms was loose, making it such an ordeal both to get in and out. In one room we couldn't close the bathroom door or we needed to call someone to help get it open. We did not stay in the main older section because we needed a bathroom in the room. The walls are so thin that we could hear conversations and more from beside us and even the floor above us. The beds are old and particularly uncomfortable.
We also made reservations at the overpriced dining room (that had few menu options) where, aside from a basic burger, we had forgettable meals that cost us far too much.
The attraction for this place is in the history of it, yet one should stay anywhere else but here at Yellowstone. We will never stay here again.

Family_with_children

2/10

Poor

07 Jun 2026

Grace

This was one of the most disappointing hotel stays I’ve ever had. The room was disgustingly dirty when we arrived, with obvious signs that it had not been properly cleaned. The bathroom contained mold all around the shower and the floor had hair all over it. The photos online were extremely misleading and looked nothing like the room we were given. What was advertised as a nice, comfortable hotel was far from reality.

To make matters worse, the price was outrageously high for the quality of the accommodations. Paying a premium rate and then walking into a dirty, run-down room felt like a complete rip-off. I would not stay here again and would not recommend this hotel to anyone looking for a clean, accurately represented place to stay.

Friends

2/10

Poor

07 Jun 2026

taha

You pay to stay in the park. That’s it. No frills. It’s $600/night for a motel basically.

10/10

Exceptional

07 Jun 2026

Moshe

The park is amazing

Family

10/10

Exceptional

07 Jun 2026

Vishnu

The property is amazing. The building itself is so well maintained and beautiful. The staff are all very welcoming and friendly. We stayed in what appeared to be the newer section that has its own bathroom. We chose this room because the log cabin style rooms share a bathroom with the room on the other side. Our room had a comfortable bed and small, clean shower. There really are no amenities to speak of. There is no pool/hot tub, no tv in the room, but that does t detract from the stay. We stayed there to be close to the park and be able to take a break for the night and get right back to it where we left off. Old Faithful is on the grounds, so we were able to see it easily. We loved our stay there!

Partner

2/10

Poor

06 Jun 2026

Scott

The location right next to the geysers is the only reason to stay there. Stay at another hotel and just take a walk through the lobby. We booked a double room and was given a single. The manager told us that since we booked through Expedia there was nothing he could do to help, and he didn't seem to care that we were stuck. I had to pay for a second room. The actual rooms are small and run down. Threadbare and stained carpets. We had a view of the construction for what looks like a new hotel.

Friends

10/10

Exceptional

05 Jun 2026

Julia

We loved this beautiful Inn! The property is like stepping back in time - amazing 4 story open lobby area with timber and stone everywhere. Lots of places to eat and nice gift shops all on the property. Old Faithful is just steps out the door, and there are beautiful walking and hiking paths all around to see the many geysers and hot spring pools. All the staff were very friendly and helpful also. Would definitely recommend!

Partner

6/10

Pleasant

04 Jun 2026

Scott

Like all in park hotels, no TV, no in room WiFi, no AC, tiny rooms and very expensive

Partner

2/10

Poor

03 Jun 2026

Thomas

Overrated not worth the money

Partner

8/10

Excellent

03 Jun 2026

Gregory

Nice experience. No cell reception in room. Creaky floors. Historic character.

Self

2/10

Poor

01 Jun 2026

Tomasz

Nothing

10/10

Exceptional

31 May 2026

Sarah

Access to the amazing thermal features through the accessible boardwalk. Excellent!

10/10

Exceptional

29 May 2026

Pat

Great experience. Family loved staying in this historic building

Friends_and_family Family

10/10

Exceptional

29 May 2026

Laura

We were so pleased with our accommodations! Very cozy!

Family_with_children

8/10

Excellent

29 May 2026

Debbie

This is a historic inn. We stayed in one of the old rooms with a shared shower and toliet. That was ok. If you are a light sleeper like me you will be able to hear the people talking next door and people walking upstairs. I’m glad we stayed there once.

Partner

4/10

Poor

28 May 2026

Shashant

NO WIFI. Expensive dinner. No 24x7 options for meals within the property. The adjacent snowlodge cafeteria charged a whopping 30 US dollars for 2 tiny sandwiches which were below average taste.
View of the old faithful from the corner room - so called is completely blocked by a tree.

On the positive side - The vibe of the place is good. Looks better in the pictures. Packed with crowds though. Thankfully the shared bathroom has a private room for bathtub which made it survivable.

Partner

2/10

Poor

28 May 2026

Ron

An expensive rat hole. Stay outside the park and drive to the hotel for day activities. The staff has characters - Mrs Crabby at front desk and Mister Lazy won’t help with your bags or in finding your room. A costly disaster — even a Motel 6 does much better. The heat can’t be regulated - we slept with the window open.

Partner

10/10

Exceptional

28 May 2026

Timothy

Great location next to Old Faithful. Unique architecture. Grand building!

Partner

10/10

Exceptional

28 May 2026

Sunquan

Good stay

Partner

8/10

Excellent

26 May 2026

Alan

Staff and history of the place exceeded expectations. However, the place is not well maintained.

Friends_and_family Family

8/10

Excellent

26 May 2026

Becky

There is not enough food choices. The food offered is very expensive. Because of the age of the Inn, the heating is difficult to regulate. More food venues to be offered.

Partner

8/10

Excellent

26 May 2026

gloria

Unique place to stay but pricey. Beautiful surroundings. Was worth staying there one night but will stay outside the park on future trips. Rich in history and the staff was friendly and accommodating.

Partner

8/10

Excellent

26 May 2026

Marian

This hotel is very unique and well maintained. The historical aspects were stunning. Be careful when choosing a room you or you may end up without a bathroom in your room. The dining room was amazing. Make reservations weeks in advance or you will not get a table. Loved that it’s within walking distance of several sights. Very commercial area though. Most crowded area in the park in late may.

Friends

2/10

Poor

25 May 2026

jessica

No bathroom in the room, have to use a shared bathroom and no close doors. No air conditioning but gives you a fan and was a little bit chill. Bathroom distance from room is far, so bring all your clothes.

Friends_and_family Family

10/10

Exceptional

25 May 2026

Weijun

If have WiFi even better

Partner

4/10

Poor

25 May 2026

Stuart

When I book the room I was unaware it had a communal shower and toilet. Also no coffee facilities in the room. Check in requested my credit card again which seemed odd but the assistant Check in Manager seemed to think it was policy but not done at the snow lodge the day before which obviously made me suspicious. I only had one night stay so embraced the situation. Gotta say the check in staff at 5am the following morning were very helpful.

Self

10/10

Exceptional

25 May 2026

Barbara

Staff was very helpful and bed was very comfortable. Location can not be better.

Partner

8/10

Excellent

25 May 2026

Cynthia

The Inn Is just as described. My initial experience with the front desk staff was not positive. The young lady checked me in (3:40) and told me I had to wait until 4:00 for my room. I understood that but then watched her check others in and give them their room keys and let them go to their room. Not sure why I was made to wait while others were allowed to go to their room. A later experience with a young man named Gabe was excellent.

Partner

8/10

Excellent

24 May 2026

James

Old

10/10

Exceptional

24 May 2026

Dan

Understand that this is a historic property, so not everything can be modern and up-to-date. For the Inn being over 100 years old, it is in great condition and very clean. Wifi is not available but cell reception is decent. There are no tvs or air conditioning in any of the rooms. Some rooms do not have bathrooms so pay attention when booking. It provides for an exceptional digital detox. All things considered, the staff was great, and the Inn provided an awesome experience of what it was like to live in the early 1900s (with a few added modern amenities)!

Partner

10/10

Exceptional

24 May 2026

Dawn

I enjoyed being in the national park in a historical Inn. Atmosphere was great. Parking was an issue.

Partner

2/10

Poor

23 May 2026

Ron

It’s old and out of date. No television. No WiFi. You can’t regulate the heat. The room was hot. No way to cool it down.

Partner

2/10

Poor

23 May 2026

Sheree

Rooms were like a children’s YMCA summer camp. For $700/night I expected much more comfort. Room decor was severely outdated and childlike, bathroom needs redoing, shower terrible. They need to invest some of their profits back into refurbishing the rooms.

Partner

4/10

Poor

22 May 2026

Jesse

The radiator in the room was banging ALL NIGHT. Literally sounded like 2 metal water bottles continuously being hit against each other. No one got any sleep, which sucks when you’re driving around trying to see the sights. Kids grouchy the whole next day. The hotel is obviously charging for the location being inside the park but the rooms are super outdated. The faucet also continuously dripped, but luckily no one heard it because of…….the radiator.

Family_with_children

6/10

Pleasant

22 May 2026

Jim

No tv no fridge and the beds not great

6/10

Pleasant

22 May 2026

Deedy

The place was beautiful; the buildings were impressive. The room was small, and I was really disappointed that the only coffee in the room was decaf. When I asked the front desk about it I was told they didn’t have anything except decaf for the rooms until “tomorrow” - we could purchase coffee at the cafe. Well, the cafe had a line a mile long and we had an appointment for a tour at 7:00am. I understand that stuff happens, but for the price we paid for the room, I found that unacceptable.

10/10

Exceptional

22 May 2026

Charlene

Charming room and helpful staff. The setting was magical being so close to old faithful! I recommend this and will return again for a longer stay.

Partner

8/10

Excellent

22 May 2026

Jeffrey

Great location with historic significance built all the way back in 1904.

Checking in was a real hassle. The queue to check in starts the check in time of 4pm. However rooms were not cleaned and available even by 5pm.

There is a long wait to be seated in the dinning room even with reservations while the restaurant had quite a few empty tables.

Price is a little on the expensive side but there is a balcony where you can see Old Faithful erupt every 90 mins. There were also bison roaming around the property which adds to the charm. The proximity allows for a relaxed way to enjoy the geyser park. That makes the stay all worthwhile.

Friends

6/10

Pleasant

22 May 2026

Sam

No Internet, no microwave, no frig, no TV, No Phone Service, limited food options, HARD Beds, NOT TRULY HANDICAP friendly, Very Limited Handicap parking
BUT...RIGHT BY OLD FAITHFUL !!!!! LOCATION AWESOME.
Staff was Awesome !!!
Lobby is Super Cool, BUT Be Prepared for LOTS & LOTS OF PEOPLE!!!!!
we were there may 17- 21, 2026...Before The Season truly opened....Tons of People

Family

10/10

Exceptional

21 May 2026

David

What a quaint, beautiful place to stay! It was traveling back in time.

I would DEFINITELY book this again, if we ecmver return to YNP.

Partner

6/10

Pleasant

21 May 2026

Tracy

The location was wonderful and the lodge was very unique & historic so that was all very pleasant however the food and choices for food were uneatable and the amenities of a shared bathroom for showers and personal needs were scarce
Room was extremely small however comfy and charming. We were celebrating a milestone birthday, planned this trip for two years, asked for a fountain view which was blocked by a huge sign outside our window
Manager, Hailey was wonderful as was the rest of the staff. Accommodations were the big disappointment, left after one night.

Partner

6/10

Pleasant

21 May 2026

yangyang

很旧房间真的很烂

Business

10/10

Exceptional

21 May 2026

frank

A definite must stay if you appreciate the history of this wonderful National Park. If you're more concerned with modern amenities such as wifi, tv, and air-conditioning this might not be the place for you, but if you want to be awed by the beauty of log cabin architecture and history this is the place.

Friends_and_family Family

6/10

Pleasant

21 May 2026

Anthony

We were issued a room on the 1st floor with no elevator even though I use a cane to walk.

Partner

10/10

Exceptional

21 May 2026

Marion

Everything was so amazing! Everyone was so great. What a wonderful time! Thank you so much! 😊

Family_with_children

8/10

Excellent

20 May 2026

Scott

Everything was great except no Wifi and/or Tv options and since it was pretty cold when we were there, not as many outside options to do so were forced inside. Staff was Great!!

Friends_and_family Family

10/10

Exceptional

20 May 2026

Sheila

Love all the natural wood inside.

Partner

4/10

Poor

20 May 2026

Victor

Everything was old and outdated. The walls were so thin we could hear everything the people were saying in the next room. No TV we heard sounds all night long that appeared to be mechanical. And this place was expensive!

Partner

6/10

Pleasant

20 May 2026

Bob

The property & location was beautiful. that's what your paying for, our room was the most disappointing, old bed, not well lit, leaky faucet, just not great, especially for the money.

Partner

10/10

Exceptional

19 May 2026

peggy

Everything was phenomenal except for the price of the drinks. My old fashion was the best and the most expensive that I have ever had!!!!

4/10

Poor

19 May 2026

John

One really needs to weigh the benefits of staying inside the park against the premium price of this hotel. Additionally, the facilities are in desperate need of upkeep. I was aware of the “charm” of shared bathrooms, and that didn’t bother me. I also knew there would be no WiFi or TV, which I was fine with. The noise level or this old hotel, the poorly insulated rooms, the lack or dedicated guest parking and the “free for all” of check in and the dining room were very disappointing. We were there on May 18, and it is possible the seasonal staff is still being trained—but when we arrived in our room we had one bathrobe and one towel. Our reservation was for two people. Additionally, we walked over to the “Geyser Grill” at the Snow Lodge for lunch and it was a disaster zone. I ordered a burger which was burned on one half and unfrozen on the other. When morning came—-everyone woke up together as the wooden doors slam shut and the opening mechanisms are loud and clanky.

Perhaps my biggest complaint is that one pays a premium for this hotel—-and then, upon arrival, they gouge their customers for drink prices, meal prices, etc.

Lovely setting and the staff tried hard, but we will skip a stay here or we pass by this way again.

Partner

2/10

Poor

19 May 2026

Margherita

Terrible food
Long waits

Family

2/10

Poor

19 May 2026

Evelyn

There were no amenities! No phone, no TV, no air conditioning, no refrigerator, no microwave. If we needed the front desk, we had to go into the hallway to use the house phone. We literally had to climb over the end of the bed to get to one side of the bed, where the corner of the bed was at the corner of a wall. Pictures on Expedia were very deceiving. Requested a king room but were given 2 queens, only to receive an extremely small room with one queen. For $655.83, (yes, that's correct,) I would expect a little more. I left there feeling I got fleeced by a tourist trap.

Partner

2/10

Poor

18 May 2026

Amanda

This was quite possibly the worst hotel I have ever stayed in.. despite requesting housekeeping of the room, our room was not cleaned on any of the 2 nights we stayed. There was no urgency from the staff and a general lack of understanding of good customer service. Would not recommend.

Partner

10/10

Exceptional

18 May 2026

Rosalie

Stayed in the old part of hotel. The community bathrooms and showers were very clean. The showers were private with a changing room.

Friends_and_family Friends

6/10

Pleasant

18 May 2026

Robert

Did not like the room. No tv, no heat, no ac
Small room , froze all nite. For $450 a nite, I expect more. Will not stay there again. If at Yellowstone again, I will stay off property.Park is beautiful

Partner

8/10

Excellent

17 May 2026

Xiao yang

not worthy.but you should try it.

Family_with_children

2/10

Poor

16 May 2026

Dennis

Stay offsite and visit.

6/10

Pleasant

16 May 2026

Michiko

We stayed in one of the original rooms, most of which use shared bathroom/shower facilities. The room was rustic and cool, although small in size. Very historic, as was the breathtaking lobby. Unfortunately the men's showers on our floor were flooded and out of service during our stay, and two floors were left using the two remaining showers on the upper floor. The bathroom also continuously smelled of urine. The food in the main dining room was mediocre, to put it mildly, and dining choices were limited. This hotel is a cultural and historic treasure (and the rooms are priced accordingly), and it's a shame that the folks managing it can't meet a standard of service reflecting this.

10/10

Exceptional

16 May 2026

Tiffany

This was a last minute Bucket List stay for me and it was everything I dreamed it would be. The Inn is old so the rooms are dated appropriately and very clean. In the was a kettle for hot water for the provided coffee and tea bags. The window opened for cool air and the bed was comfortable. There is no TV in the room so you can focus on your adventure. I did hear snoring from the room next door in the middle of the night when everything was quiet.
The Inn itself is so visually stunning. There are numerous places to sit and observe the scenery, play cards, have a drink. Read a book or even catch Old Faithful from the perfect window seat. I saw little seats at each level at the end of the hallways.
The negatives would be parking is difficult to find with all the rooms and all the travels in the smaller sized lot. Also I was there in the first half of May, so it would be early in the season, and there was construction taking place that started at 7:20am with heavy machinery and the sound of hammering. As long as you are an early riser this should not matter ( I am not, so it woke me up way too early for my idea of the perfect day).

Self

6/10

Pleasant

15 May 2026

Peter

Room had musty smell and bathroom shower extremely hard to regulate water temperature.

Friends_and_family Friends

4/10

Poor

15 May 2026

walt

The Old Faithful Inn is an iconic old hotel. The rooms are very outdated..No AC. Very small and not comfortable at all and way way overpriced. Dining at any of the restaurants was very disappointing especially the main dining room at the Inn..we made reservations and were told the earliest they could accommodate was 9 pm..We enjoyed the ambience of the lobby which afforded us a view into the dining room..From 6pm - 9pm we observed numerous empty tables in the dining room. On several occasions I inquired about getting in earlier and was told that the restaurant was booked..Not sure what was going on but once we finally got seated at 9pm the dining room was half full..The meals were overpriced and mediocre at best. Old faithful is a great place to visit. The beauty is truly breathtaking but I would not recommend staying on the grounds..very dissatisfied.

Partner

6/10

Pleasant

15 May 2026

Thomas and Gloria

National Park

Partner

8/10

Excellent

15 May 2026

Gerald

Poor internet. Super friendly staff. Spectacular location.

Partner

8/10

Excellent

15 May 2026

Mary

property was run down, public places like hallways not clearned, elevator not working... but still a magnificant building with wonderful staff.
we enjoyed our stay despite the condition of the property

Partner

8/10

Excellent

14 May 2026

Gerald

Improve internet

10/10

Exceptional

14 May 2026

Juli

Incredible

Family

8/10

Excellent

13 May 2026

David

The building structure (largest log cabin the America) is so unique that it, by itself, warrants a stay. The amenities are a little limited, given the age of the building and the location. In the East wing, your room can feature your own personal view of the geyser. The staff was outstanding....very personable and helpful. The dinners were forgettable- short menu and not particularly well prepared (look for other options in the park). Conversely, the breakfasts were outstanding! Expansive buffet featuring fresh fruit and yogurt, pastries, eggs, wide selection of breakfast meats.......and the best biscuits and gravy I have had in years! All Americans should stay at Old Faithful at least once in their lives......quite an experience!

Partner

8/10

Excellent

13 May 2026

Mel

We stayed in the old, original part of the hotel. Our room had a view of old faithful just outside, which was wonderful to see erupt by starlight. There was nightly music performances and the dining was good with attentive staff. Just know, there is one shared shower and a multi-stall bathroom shared by the original rooms in the hall. There was a sink and mirror in the room however, so that was helpful in getting ready for the day. Truly a unique stay.

Partner

8/10

Excellent

12 May 2026

WILMA

we enjoyed our stay here. we have the basin view. ten room is good and the place is very historic. the only negative thing is there is no wi fi service in the entire by so we have to go to the other build to get connected to the world.

8/10

Excellent

12 May 2026

kuer

the old inn was nostalgic and fun. Not the best of hotels, but a once in a lifetime event.

It was early in the season and some of the staff were still learning. The dining room reservations people were not too friendly.

The staff in the bar were excellent in all ways.

Self

8/10

Excellent

12 May 2026

catherine

menu not up fully. couldnot order la carte. need to let people know there is no internet even in the public areas at the Inn. It was even spotty at the other lodges. Over all my stay was good. The staff very helpful and friendly.

Friends_and_family Family

2/10

Poor

11 May 2026

Yuliya

I have never stayed in the place worth then that. Disgusting place with no internet, no phone coverage, no tv and no air conditioner. No water in the room to drink and no place to buy it. No healthy food options. Rooms are SO old looks like from 1911. I have never seen worse than that. Furniture is so old and outdated. The worse experience EVER! And seriously???for this money??? I don’t know how they still stay open. The room looks like a hospital/mental assalyme.

Partner

10/10

Exceptional

11 May 2026

Lorenzo

Immersive experience at Yellowstone. 🤗

Partner

6/10

Pleasant

11 May 2026

Yusi

no wifi at all

Partner

10/10

Exceptional

11 May 2026

Amy

Beautiful hotel. I Felt like I was staying in alpine bedroom. Staff was professional, courteous, and kind. Due to an unforeseen event i had to leave the hotel same dayand they were able to refundme. The only thing I wish they had was a coffee machine and a hot water to make tea outside of cafe hours.

10/10

Exceptional

11 May 2026

Kirsten

Overall, it was a wonderful place to stay. Sitting around the mezzanine, looking at the beautiful lodge and admiring how it was built, listening to the piano while having a drink in the evening was a relaxing experience!
The beds were comfortable and everything was clean. Of course everything is older, but it was still a good experience.
Only two potentially negative things in my opinion. And they may not be everyone’s opinion so I’m not going to take a star off for them.
First, the scarcity of places to eat. We weren’t there on especially busy weekend. We were there early in May and the roads were barely open. However, all of the restaurants were so full that we ended up just having a burger for dinner, which was disappointing. If you’re going to have a hotel that can hold this many guests, at these prices, better dining options are needed.
I don’t understand the lack of Wi-Fi. We were warned about it, and thought we would be OK without it, but it was stressful. We couldn’t plan our drive home the next day and know how many hours it would take, or communicate with the people watching our house and dogs to make sure everything was OK. I like the idea of returning to a simpler time while in the park, but it’s a little ridiculous to not even have Wi-Fi in the lobby.

Family

8/10

Excellent

10 May 2026

Fred

Loved the historical significance of the property and the beautiful natural wonders and wildlife. The bathroom fan was extremely noisy.

Family

10/10

Exceptional

10 May 2026

David

The ladies are front desk went out of their way to help us with our reservations! They were understaffed because of illnesses. And they managed to get us not our room. My wife was ill and needed to rest. The manager went above and beyond to expedite our stay. Thank you ladies! You are a credit to your profession!!

8/10

Excellent

10 May 2026

Jeanne

Great location! The room's were very clean. We had to wait several hours for our room to be ready. Our rooms were the ones with the shared bathrooms. Bathrooms were very clean. The ladies room had two toilet stalls but one was out of service during our stay. Not sure how many rooms were to use the shared bathrooms on our floor? But would be nice to have two working toilets. The food was good at the Obsidian and the servers were very nice. Was not able to secure a reservation at the main restaurant in the inn.