Crystal Lotus Yogyakarta

Indonesia , Yogyakarta
YOGYAKARTA, Jl. Magelang Km 5,2
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20 reviews shown

10/10

Exceptional

19 Dec 2017

tasha

felt like home

warm welcome by the staff. room service food was rly good and cheap with huge portion. drinks at the bar was rly cheap as well and th barista would actually create small talks with you if you’re alone. definitely love this hotel!

10/10

Exceptional

02 Aug 2017

Verified traveler

Great

The room is clean. Pool bar is so dead

Partner

6/10

Pleasant

23 Aug 2016

Verified traveler

Pretty good

Bathroom and room were clean. Nice breakfast. Only complain was lack of hot water and towels smelt of mildew. Water was warm at first but never got hot. Good a/c.

6/10

Pleasant

17 Jun 2016

Darcy

Pleasant Hotel

Pleasant stay only problem was toilet blocked but fixed ok

2/10

Poor

22 Apr 2016

Zaneta

Stay away, you won't get a second of sleep there!!

I have been traveling for the last 20 years and due to my job Im spending 300 days a year in hotels around the world, yet, haven;t experience such a terrible conditions and poor management handling ever! 1) my booked room was a 'cell' and didn't look even close to the pictures on the hotel page (all room on the 1st floor have no view whatsoever, they are all facing high wall 0,5 m away from the window, they are dark and claustrophobic! 2) Reception communication was very poor, Manager on Duty sorted out the problem after 2 hrs. Yes...2hrs. In the meantime I decided to use the hotel Spa instead of waiting in the reception- another disappointment! Plastic beds with old towels, masseuse didn't speak any English, and overall poor quality of massage, painful. 3) I checked with MoD if my 'upgraded room' was quiet and away from elevator and he confirmed. After coming back from site-seeing of Yogja, before 10pm, all I wanted was to fall asleep. But NO!! As my room was on the 5th floor, on the top floor the was 'a function - oil & gas party\" as per same Duty Manager explanation and the music was bumping the walls and windows in my room. I called reception and DM few times asking for the music volume to be turned down - 2 hrs later with no action or reaction from hotel staff, I had to go myself upstairs and turn the music down! It was a local drivers and 'girls\" party believe me or not! It was 00:20!!
4 )in the morning there was no Manager to be found, no one to complain!

4/10

Poor

30 Oct 2015

Verified traveler

Had a real problem in communication with the staff and booking tours

8/10

Excellent

11 May 2015

muhhardhi

nice hotel but poor service

I was there last week.. For a business trip.. I need to put my luggage because i have a meeting soon.. But im waiting 30minutes just for hotel check in.. After 30mnts finally i've my key.. I go to my room with so hurry.. I open my room and then im so shock..!! Not clean at all.. And even the room service doesnt know if that room is not ready to use.. What a shame... Nice hotel but poor service.. I hope can be better soon... Thanks

8/10

Excellent

22 Feb 2015

Verified traveler

Average but good value

Hotel is pretty average. Definitely better options in Jogja, but couldn't beat the cost. Families will need to upgrade to a larger room, as the cheapest room is a bit small.

6/10

Pleasant

30 Dec 2014

harsoyo

Nice new hotel

It's nice hotel. Review the price for more cheaper.

The breakfast okay. But if many people, there were no free table to sit.

Room okay.

Service okay.

10/10

Exceptional

15 Oct 2014

Rich

Great hotel

Friendly, efficient airport pick up & check in. Nice, helpful staff who were interested in their guests.

2/10

Poor

01 Oct 2014

bussnies

very bad service

they just don't care when I ask them Somthing And I don't think people will stay here if that what they do

10/10

Exceptional

08 Aug 2014

Taeho

Facilities: Outstanding; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless;
You can ask any help to staff, very helpful

6/10

Pleasant

20 May 2018

Boss

清潔不足,酒店地點交不便。

10/10

Exceptional

17 May 2018

Daisy

Utk rate harga juga standar. Aq suka breakfastnya dan ada bathubnya.

Partner

8/10

Excellent

21 Apr 2018

Verified traveler

Ok hotel with slow service

Okey. Service slow.

4/10

Poor

02 Jan 2017

Sutandyo

Karena lantai 1 jadi pemandangan terhalang bangunan sekitar dan kami sangat terganggu dengan suara saluran air pembuangan dari lantai atas yang sangat kencang sehingga kami tidak bisa nyenyak tidur.

Family

8/10

Excellent

13 Dec 2016

Verified traveler

Hotel nyaman..kecewa kalo ga coba

Pelayanan ok, staff ramah, selalu menawarkan bantuan, kamar nyaman, view juga bagus

Family

8/10

Excellent

16 Dec 2015

Kristi

Kein Bier auf Java

Das Hotel liegt etwas ausserhalb zur Malioboro Einkaufstrasse sind es gut 7km, d.H. mit dem Taxi 1Stunde oder zu Fuß 1Stunde,
dafür ist in der Nähe ein McDonald´s und eine Liquid Bar (den ist gibt hier kein Bier zu kaufen)

Partner

8/10

Excellent

18 Oct 2015

Felicia

Fint hotell med bra gym

Badrummet var ofräscht och luktade illa. Gymmet var jättebra! Frukosten var helt ok, det var relativt stort utbud. Kommunikationen med personalen var stundtals svår, men de gjorde sitt bästa.

Family

10/10

Exceptional

15 Jan 2015

olivier

Vu sur merapi

Hotel proche des boîtes de nuits de Yogya.demander les chambres loin de la route! Mauvaise isolation phonique. Sinon petit déjeuner très bien, petite piscine et personnel agréable.Bien pour le prix quand promotion

Partner