Name: Red Roof Inn Somerset, KY
Address: 1201 Highway 27 South, Somerset, 42501, US

2/10

Poor

26 Jul 2026

George

The room had black mold up on the wall by the ceiling. Ref didn't work. Bed were like sleeping on wet sheets. Talked to front desk about these things she said we know we are working on it. I can guarantee I want stay there again. I have a sore throat now thank red roof inn.

4/10

Poor

22 Jul 2026

Stephen

It is OK, staff was very helpful, they had little or no internet when we were there in April. Seems like there are some long term guests.

10/10

Exceptional

22 Jul 2026

George

ADA accessibility was exceptional

2/10

Poor

21 Jul 2026

Missy

Price was no good beds were broken down oh terrible dips in middle . Pillows were too flat dirty breeze ways . It wouldn’t be worth coming back we were gold club members ‘‘tis worst one we ever seen and if u come in an hr early they wanted $20 to $40 most places we’ve been don’t mind if there’s a rm ready and u have a booking . We don’t have xpect everything to be pristine but not kill our body next morning . Just terrible !!!

Pet

2/10

Poor

20 Jul 2026

Jessalynn

Skip this sketchy motel. Molded ceilings, chipping paint, mildew, water damage, dirty floors… just skip it.

Partner

2/10

Poor

12 Jul 2026

David

Safe broken sink broken not clean

4/10

Poor

12 Jul 2026

Skip

There was a dead bug in the tub my better half found blood on a sheet and the place had a smoky smell to it the comforter needed to be changed the toilet was loose from the floor it looked like they had done construction in the bathroom and I think the first grader could have done a better job on fixing what had to be done it wasn't a good stay

8/10

Excellent

11 Jul 2026

Susan

Compared to where we had stayed the night before, this was great! Clean room, it is older but you can tell they take strides to keep clean and well maintain. Staff was friendly, ckeck in easy.
Beds were a little soft for me, but clean.

10/10

Exceptional

28 Jun 2026

Diane

The staff was very helpful and nice and the room was clean and very nice. We was there for a Rodeo at the county fair and the staff was very nice and helpful. Thank you.

Business

6/10

Pleasant

21 Jun 2026

Rhonda

I just wish the website was updated NO POOL and this was something we were wanting for our stay

Family

4/10

Poor

17 Jun 2026

GLENN

THE LOT WAS A MESS. DID NOT HAVE PEOPLE AT DESK AT CHECK OUT. NEVER HAD THE COFFEE IN THE OFFICE. POOL NOT OPEN. LIGHT OVER SINK NOT WORKING. CEILING IN SHOWER HAD A BIG HOLE IN IT.
BUT -- ROOM WAS CLEAN, BEDS WERE GOOD.

Partner

6/10

Pleasant

15 Jun 2026

Jessica

Staff was great

Family_with_children

10/10

Exceptional

13 Jun 2026

Alfredo

Everything is fine

Friends_and_family Family

10/10

Exceptional

11 Jun 2026

Steven

Front desk was very friendly and checked to get me on first floor room was clean only thing I noticed was bath mat could use replacement and ac was slightly noisy but it didn't bother me I would stay again convenient to restaurants also

Self

2/10

Poor

10 Jun 2026

vicki

Very outdated. Room smelled terrible. Bedspreads were dirty. Tv hanging off wall. Receptionist made us wait 30 minutes for her break before we could check in. People sitting outside their rooms smoking pot and drinking.

Friends_and_family Family

6/10

Pleasant

08 Jun 2026

harry

When I checked in there was no coffee maker in the room. The young lady at the front desk said she would bring one to my room. 1-1/2 hours later I went back to the front desk and asked again. The young lady brought me a coffee maker and I took it to my room. There were several gatherings on the parking lot of people drinking. There were electric griddles set up outside some rooms. Unfinished construction was going on. The bed was lumpy and not comfortable. The door looked like it had been kicked in. To top it all off the coffee maker didn’t work. The price is very low and you get what you pay for

Self

2/10

Poor

06 Jun 2026

Lisa

They charged 5$ for a wash cloth that was dirty due too me wiping my feet off because of dirty floor, the room next door to me had a dog that barked all night keeping me up. Also when called said they had a out door pool .. it wasn't even filled up. This was a horrible stay . The cops was called to a room up stairs they had to pull there guns .. felt unsafe being there.
.

Family_with_children

2/10

Poor

03 Jun 2026

Jennifer

Someone stole a brand new shirt with tags still on it out of our room. And there is cigarette burns all over the comforters

Family

2/10

Poor

01 Jun 2026

Smith

E The place was visibly clean but the sheets were possibly stained with urine when entering it had a musty smell but with the door open 5 minutes is gone... I had an extra incident I got hit my car in the parking lot.

Family_with_children

10/10

Exceptional

28 May 2026

Misty N Tj

Redroof inn is okay for the price i paid. Remote taped up n barely works. Only ice machine is in office. The pool was still empty. But a heads up...the 50.00 security fee doesn't get refunded right away. Takes probably 2 weeks.
Last time i stayed it wasn't like that.

Self

2/10

Poor

26 May 2026

Linda

The sink was cracked, the faucet was broken, and the bathroom was filthy. There were cigarette burns on the toilet seat and bathtub.

6/10

Pleasant

25 May 2026

David

Outside door poor seal,.

Partner

10/10

Exceptional

21 May 2026

Dustin

The room was very clean it was very peaceful to stay staff was very kind and nice I would recommend to stay here

Self

8/10

Excellent

07 May 2026

Pamela

Noisy. Dated.

Partner

2/10

Poor

05 May 2026

Ronald

AVOID this property for SO many reasons. AVOID IT! Staff will offer that, \"This is an old property.\" in lieu of an apology or other accommodations. Outlets in our room were so worn out that we could not keep anything plugged in. (Not kidding.) Headboard was detached from wall. Bedside tables/shelves were so broken down/slanted that items would slide off onto floor. Supports from bed jutted out presenting a trip hazard. TV was completely disconnected upon check-in. Random nail/screw holes in the wall in the bathroom. Fitted sheet on bed was way too small and kept detaching through the night. The sounds of street racing on Hwy 27 was only drowned out by ambulances going to the nearby hospital. Staff apathetic to downright hostile. Checked out one night early after the disaster of a first night and was offered not so much as a half-hearted apology and defiantly told that a refund of the unused night would be denied. I assure you we did not go in expecting a 2+ star experience, but were truly disappointed at the negative star experience this location offers. Seriously... avoid this place.

Family

10/10

Exceptional

28 Apr 2026

Becky

Lady at the front desk was curious and professional. We had a nice rest. TY!

10/10

Exceptional

27 Apr 2026

Kyla

Room and shower was clean no complaints
Great location close to all restaurants
Bed was super cozy
Best red roof Ive ever stayed in

10/10

Exceptional

22 Apr 2026

RHODORA

Great value, nice staff, large comfy room with a workspace.

Self

2/10

Poor

17 Apr 2026

Michelle

To start we arrived around 2:40pm we were told we must wait until 3 exactly not even 2:59 or pay $15 to check in early. We had just driven 14 hours. The $15 is not in issue if we had arrived a lot earlier that’s fine. It’s the principle. The 3 20 something kids at the front desk we rude about this issue . I say this because when we were able to check in ( we waited until 5:30) Theresa was very nice when she checked us in.
Now for the room. I opened a coffee cup and put water in it and saw black stuff floating. It had the plastic on it when I opened it. I looked at the other one still in plastic same thing.. Bathroom was terrible. Floors and bathroom door were dirty. Pubic hairs on toilet rim and more. Toilet ran the whole time.
The remote batteries kept popping out because no cover and springs are bent.. fridge was dirty.
Bring pillows. 2 very thin pillows. The bed is a thin mattress but with a mattress pad on it and it actually wasn’t uncomfortable.

Partner

10/10

Exceptional

13 Apr 2026

Ian

Everything in the room was slightly broken, it was bizarre actually.

Pet

2/10

Poor

04 Apr 2026

Verified traveler

The staff member on site was rude and disrespectful towards me and my fiance.

Partner

6/10

Pleasant

29 Mar 2026

Zach

Room was kind of dirty, nothing crazy. Just simple small things. Staff was cool. Had a quiet sleep though.

10/10

Exceptional

12 Mar 2026

Jeannie

Safe. Close to great restaurant and shopping. Friendly staff.

Friends

10/10

Exceptional

28 Feb 2026

Amanda

The clerks were very courteous. They went over and beyond to make my stay pleasant.

10/10

Exceptional

16 Feb 2026

Iyamiles

Yes, it was, staff was great too.

4/10

Poor

22 Jan 2026

Odis

Stained bedding in the room i was given, stained and burn holes in the room i was moved to. Loose bathroom fixtures.

Business_and_leisure Self

10/10

Exceptional

16 Jan 2026

Amanda

The room was spotless and the staff was exceptionally nice and supplied the items that I needed. It is in a good central location if you want to go to Mexican or pizza or even Walmart.

Business Family

6/10

Pleasant

13 Jan 2026

April

We have been staying in the same room for many years and the refrigerator dont keep things cold and freezer is over froze and this time the blow dryer wouldn't work and the wall shelves are all falling from the walls

8/10

Excellent

13 Dec 2025

Riley

Nice

Partner

2/10

Poor

30 Nov 2025

Greg

Zip virtual credit card was declined. I had to pay with my debt card

Business Pet

2/10

Poor

28 Nov 2025

Jasmine

Nothing was the same as advertised nothing worked in one of my rooms and in the other i didn't have heat for 3days the microwave had molded in them the refrigerators didn't get cold when i arrived the sheets had blood on them in one of the rooms had a crack in the sink and also blue dye in the tub

Business Family

6/10

Pleasant

28 Nov 2025

greg

Room was a little poor. Staff was great pool was ok.

Friends_and_family Friends

10/10

Exceptional

23 Nov 2025

William

Air-conditioning was great. Staff was great, super friendly and helpful. Small fridge worked really well, froze my chocolate milk.
Bed was hard, pillows were crappy, and a few other issues.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Taylor

Great room and great staff

8/10

Excellent

09 Nov 2025

Fred

It was fine

Partner

10/10

Exceptional

26 Oct 2025

Mardin

Quiet affordable, comfortable and on a business area

Business

2/10

Poor

17 Oct 2025

Kevin

On October 15, I checked into the Red Roof Inn in Somerset, KY and I was assigned to room 101. Upon entry into the room, it became evident the door was in a state of disrepair and would not latch properly. I then confirmed there was no strike plate installed into the door frame and the latch was held in place by the steel doorframe only. This resulted in a frightening amount of movement in the door with just a small push. I thought of going back to the desk to get a new room but I had no way of knowing if a new room would be any better. In order to feel any sort of security in this situation, I ultimately had to jam the ironing board between the desk and the door frame. When I told the front desk upon checkout, they confirmed they had 'a few' rooms without strike plates and that my room 'may be one of them'. At no time did I feel safe in that room and I find this entire situation to be absolutely unacceptable. I am sending an email to your corporate offices that will include pics and a video of this situation. Please understand that, due to this situation, I will never stay at a Red Room Inn ever again. Do better!

Leisure Self

10/10

Exceptional

15 Oct 2025

Terri

Staff very accommodating and friendly. Property nice and clean.

Leisure Family

4/10

Poor

05 Oct 2025

Pau

Unclean and smell like smokes

Business Self

6/10

Pleasant

28 Sep 2025

Delia

Room didn't have a microwave and coffee maker. And I've never heard of having to pay for early check in even though it was only 15 minutes. I just waited for 15 minutes in the car because I was going to pay extra to check in.

Partner

4/10

Poor

25 Sep 2025

Josh

It's was ok but it's far from good it's a ran down hotel with people trying there best it was clean

Business

8/10

Excellent

24 Sep 2025

Floyd

Yes.

Leisure Self

8/10

Excellent

20 Sep 2025

Don

Somerset cruise night

Overall a satisfactory experience. A/c was noisy but worked well. Bed was only moderately comfortable. The room was clean and had obviously been renovated since my last time here.

Self

10/10

Exceptional

08 Sep 2025

Mary

Clean quiet central location

Leisure Family

10/10

Exceptional

04 Sep 2025

Tina R

My sweetheart weekend

First, I wanna say when I pulled in I was a little scared looking at the area and how busy and congested it was. I wasn’t sure if it would be very quiet I wasn’t sure how to request a handicapped room. It was kind of confusing for the app they weren’t able to put me into a handicap room And unfortunately, I had to go upstairs. The worst part of it was the stairs and then we get to the room. It was cool wonderful everything on the outside looked clean. the inside of the room, was to but I definitely checked for bedbugs did not see any evidence The entire time we were there. We never saw a cockroach. I did see deposits of dead cockroaches, but nothing alive which means the cleaning crew probably missed it. Bathroom was clean the floors look clean. The refrigerator in our room was Luke cool to the point where the can was cool, but it had condensation all over it my ice pack that had been in my cooler. We put it in the freezer compartment. It didn’t phase it the bed in the room they put us in was so extremely comfortable. I slept better had no backache when I woke up and it was awesome and we did stay a couple nights so yeah it was good but they’re linen and the bedspread was covered in holes from where people had one smoked in the room. There was some stains on the sheets, but you could tell they had been clean Everything was clean pretty much by that standpoint it just needs remodelin and freshlinen overall, the staff and the whole experience was a great time thank you red roof

Partner

10/10

Exceptional

26 Aug 2025

Sue

Staff very pleasant and helpful. Sack breakfast adequate.

Business Friends

2/10

Poor

25 Aug 2025

Debby

Very unsafe. Smelled of smoke and dirty.
We did not stay there I wouldn’t with my grandson no way. The pool was in the parking lot and dirty. It was not a family hotel.
I would like to get my money back as I was still charged for a night and we would not stay there.
Ther

2/10

Poor

24 Aug 2025

Mark

Red Roof Garbage.

This was a terrible ace to stay. There were staines on the bed. It was not clean at all. The room was a non-smokers room and it reaked of smoke. Some sort of funk was growing in the freezer part of the refrigerator. When we tried to use the spa bath some kind of funk came out of that. I would NOT recommend this place to anyone ever. Not even the homeless.

Partner

4/10

Poor

24 Aug 2025

Desiree

I do not recommend this place. Room floor was so filthy that my feet were black. Bed was awful. Mattress was completely broke down in the middle. Bathroom fan was broken. I will never stay there again!!

Leisure Partner

10/10

Exceptional

24 Aug 2025

Donna

The staff was very friendly and helpful. The room was clean, every one was super nice.

Leisure Self

4/10

Poor

21 Aug 2025

Rick

I won’t stay again.

2/10

Poor

19 Aug 2025

Dawn

Dirty, needs a lot of maintenance

10/10

Exceptional

16 Aug 2025

William

Amazing place to stay

4/10

Poor

16 Aug 2025

Jeremy

Shower didn’t work. Couldn’t get them to fix it. Took 4 days to get a new room.

Business Self

2/10

Poor

14 Aug 2025

Barbara

Outlets didn’t work , door didn’t shut tightly

Leisure Family

8/10

Excellent

11 Aug 2025

Brian

Would Stay Again

The first room they gave me had a very noisy AC unit, something was obviously wrong with it. The second room was just fine. A small thing, but everytime I went to the front desk there was no one there, I had to call a number which made the front desk phone ring in the back.

Self

4/10

Poor

07 Aug 2025

Cheryl

Bed lumpy/uncomfortale. Very very outdated. Filthy jacuzzi tub. Torn shower curtain. Bathroom faucet broken. Questionable location. No amenities. No elevator. Ice room in locked office. No 24 hour staff.

Leisure Partner

6/10

Pleasant

07 Aug 2025

Bernice

The room was extremely hot,the next morning the manager said yea it's froze up .

Leisure Family

10/10

Exceptional

04 Aug 2025

Ryan

Comfortable for the price.

8/10

Excellent

03 Aug 2025

Adam

Overall the room was great, clean and nice. My only complaint was the shower didn’t work real good.

Business Self

10/10

Exceptional

01 Aug 2025

Terry

It was nice

10/10

Exceptional

28 Jul 2025

Richard

Clean and Safe

Leisure Family

4/10

Poor

27 Jul 2025

Patsy Ann

The room smelled like cat house at the zoo! I had to go buy room spray just to be able to stay. The lights over bed were so thick with filth I used a hand towel to turn on . All I can say is disgusting

Business_and_leisure Self

10/10

Exceptional

27 Jul 2025

Ruth

It was a great place fot sleeping however there were no cups in the room and the bars of soap were very small.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Cammie

Great property! This is our second visit. Lots of space and room. Balcony is with every room and two bathrooms. Full kitchen and living room. Highly recommended! Clean and comfortable.

Leisure Partner

4/10

Poor

21 Jul 2025

Vernon

It was a place to sleep . Disliked had to pay a extra 50 .00

6/10

Pleasant

19 Jul 2025

Theresa

Blah stay

Staff was friedly at check in. The room I booked had the jacuzzi tub. The room was very run down with damage. The bed was very used and the smell of musty mold was in the room. I was only staying one night for business so I just dealt with it. I used my cleaner from my car to freshen up the room.

Business

8/10

Excellent

17 Jul 2025

joshua

Staff made the stay

Leisure Family

4/10

Poor

15 Jul 2025

Linda

The first room that I was put in was very dirty and smelled terribly of smoke. Called the office and was given a different room, which was cleaner, but still not clean, with paint-drywall hanging down over the tub shower.

Leisure

2/10

Poor

14 Jul 2025

Jane

Called and there was not a reservation for us. Said there was no indication we had made one.

2/10

Poor

13 Jul 2025

Bailey

The room smelled awful, the floor was gritty, the fridge had mold in it, there was no remote for the tv or anyway to turn it on, and the tub had hair and other debris. When I called the front desk to ask for another room the person working said “what do you want me to do, come clean your tub?” When I asked for another room she huffed and said she might be able to figure something out if I can back to the desk. Most of the town showed as sold out, so we stayed for one night and found another hotel for the next two nights. Expedia helped us get a refund.

Leisure Family

4/10

Poor

12 Jul 2025

Zachary

The main door didnt shut tight. It was noisy with sceaming and banging on the wall.
The bathroom door didnt lock and there was no plug for the tub drain. Not enoigh towels for three people.

Friends_and_family Family

8/10

Excellent

12 Jul 2025

Michael

The only thing i didnt like was the ac didn't get as cold as I had liked. But everything else was good. Water was hot, beds cleaned, i checked in late and woke up early to meet my appt. So it was quiet.

Leisure Self

6/10

Pleasant

10 Jul 2025

Karen

Good

It was a good place to stay for the event that was attending. I hate that i had to give money deposit before i got the room. The room was clean.

Friends_and_family Family

10/10

Exceptional

04 Jul 2025

Misty N Tj

Was good hotel

Leisure Partner

8/10

Excellent

04 Jul 2025

Diana

Looked clean, room was nice, needs better sound proofing, lobby hours suck.

Leisure Partner

8/10

Excellent

01 Jul 2025

Daniel

I was surprised that an additional deposit was required. Wasn't a problem, we received it back on checkout

10/10

Exceptional

30 Jun 2025

Amanda

clean but had a smell to the room.

10/10

Exceptional

29 Jun 2025

Bernice

Nothing

10/10

Exceptional

29 Jun 2025

Donald

General Lee Fountain jump at Somernites Cruise

Great hotel, located on the main strip in town. Great Value for your Buck ! Room was good, bed comfortable, Pillow was Aweful... Almost paper thin, even doubled over was not comfortable. I made a Criticism about this at check out & the clerk said she has heard this from everyone, said they are working on getting different ones. I Hope so ! Still not upset with our stay though....

Friends_and_family Friends

8/10

Excellent

29 Jun 2025

Diana

I was told to “check out” - we left at 7am - lobby doesn’t open until 8am. Hopefully charges will be accurate.
Pet charges are excessive for caged animals. $20 “per pet” should not refer to numerous “pets” in one cage. “Per pet” should refer to ones that will be running around the room not ones located in one small space. We left our bunnies in the car. Thankfully they were still good in the morning.

Leisure Partner

4/10

Poor

29 Jun 2025

James

Dirty linens dirty towels shortage of towels shortage of pillows out dated a/c units ours froze solid. Plus side pool was clean convenient to restaurants, lady that checked us in was awesome the guy there was rude to my wife

Leisure Family

10/10

Exceptional

28 Jun 2025

Rhonda

Good price
Clean
Needs a littke updates but staff was excellent

Leisure Family

4/10

Poor

23 Jun 2025

Verified traveler

No pool! Ice was a Hike! Fruit flies party!

FIrst, the pool was not in operation nor has it been this season. The one ice machine was in a room off of the registration office. The distance from my room to the ice machine was good exercise but not what I expected. The hair dryer in my room did not work. I didn't have time to go down to the office and get another hair dryer. There was a lengthy statement above the toilet about not putting anything in the toilet, even the toilet paper. There wasn't a trash can in the bathroom, so the message was odd. The drain in the bath tub looked awful. There were fruit flies (or that is what I think they are) flying around the room.

Friends_and_family Family

6/10

Pleasant

16 Jun 2025

Esteban

This place seriously needs repairs and someone who will actually repair and replace non-functioning lights and other room needs.

Partner

2/10

Poor

09 Jun 2025

Bryan

Long story short, went to check out, the receptionist was behind the corner talking, would not come to the counter. I paid cash so a $50.00 deposit was to be given back at time of checkout. Someone in my party had bled on a towel, lady at counter goes to check room, brings said towel from the room downstairs into the lobby where she drops it on the floor and says we are keeping 20 for the blood stained towel. Quite embarassing to say the least. DO NOT STAY AT THIS HOTEL!!

Business Family

4/10

Poor

06 Jun 2025

Michelle

The room with a king bed we booked online wasn’t available when we got there. Lights in the room didn’t work. Cigarette burn holes in comforter.

6/10

Pleasant

04 Jun 2025

Rod

Room was not a king bed. Two full size beds.

10/10

Exceptional

01 Jun 2025

Tina

Staff was very friendly. Room was very nice size and great

Partner

8/10

Excellent

30 May 2025

Misty N Tj

We ended up staying in the king room which the room was average. N the next night we stayed in the jacuzzi 2 room suite. The room needs some work. We paid 130.00. n then had to pay 20.00 more for a 12pm check out. The faucets were lose. The jacuzzi tub looked rough. I didn't use it. We couldn't throw out our trash bc all the trash cans outside the room were full.
So my suggestion is just get the average room n don't upgrade.

Leisure Partner