Name: The Royale Krakatau Hotel
Address: Jl. KH. Beji No. 4 Banten, Cilegon, 0, ID

6/10

Pleasant

14 Mar 2026

wong

Room aircond not cool enough. Order grab food, rider cannot send the food to the hotel. Need the guard send to my room and it took about 1.5 hours

Self

10/10

Exceptional

25 Feb 2025

Senja

The breakfast is always the most authentic and delicious. They have traditional cuisine and westernized cuisine
Very different than the most hotels with only continental breakfast

6/10

Pleasant

27 Jan 2025

Ferdinand

not good enough

too bad the swimming pool / water park is not the same as the picture, even thou we already call before book they said its hotel property but different place and have to pay. the breakfast not enough for all the guests, 8.30AM almost gone. Beside that everything ok

Friends_and_family Family

10/10

Exceptional

06 Mar 2023

Luis

Everything was great, just restaurant staff in Surosowan need to be more attentive of their guests.

Leisure Partner

6/10

Pleasant

24 Nov 2019

Razif

Nothing special about this hotel. You get what you paid for.

Business

8/10

Excellent

29 Dec 2018

david

Business trip

Food selection can be improve.

8/10

Excellent

06 Oct 2018

Poki

Good but a little far away from city center

The front desk is really helpful. To go anywhere in the hotel by golf car is free. However, it's a little bit far from the city center. Unless you drive by yourself. Otherwise, it will be a little inconvenient to reach the hotel.

8/10

Excellent

04 Mar 2018

Grace

The staff is very friendly and helpful, but there is limited resturants for meals. If you are golf frantic, it will be good. Quite some distance to town or mall area, need to take a 10-15 min taxi.

Wifi need to keep log on and off.

10/10

Exceptional

06 Feb 2018

Shashank

Awesome Stay

The stay was very comfortable and I especially like the dinner available

8/10

Excellent

13 Dec 2017

Chaw

Friendly staff and always smile on face. There is some issue with the transport arrangement to airport and I'm nearly miss my flight. The hotel should have a better arrangement in case the driver wasn't on time. Anyway the service still good.

8/10

Excellent

04 Jul 2017

Kurt

Comfortable Hotel for business and Golf

Very friendly Staff, clean and convenient for business close to many factories and Plants and for playing Golf excellent location.

6/10

Pleasant

11 Jul 2016

Ervi

I stay With my family book 4 superior room, via hotel.com the room was big an have hot water boiler, the surounding was quiet and peacefull, the area of hotel is very good With lots of trees and its good for just walking in the morning, the only Down side is the hot water was little but dirty..

Family

8/10

Excellent

01 Mar 2026

Byoung Kwon

good

Self

10/10

Exceptional

01 Mar 2026

Byoung Kwon

good

Self

6/10

Pleasant

01 Mar 2026

Byoung Kwon

good

Self

6/10

Pleasant

21 Aug 2025

HyungRyul

So so.. Not good not bad

The room was spacious, but it felt empty with no table and lacked a cozy atmosphere.
There was no 42-inch TV as described in the room details, and the picture quality was terrible.
Amenities were not properly provided. The refrigerator was extremely small, which made my three-week stay uncomfortable. They say a larger refrigerator is available for long-term guests, but I’m not sure how long you have to stay to get one.
Breakfast was good — they served a variety of hot dishes every day.
Getting deliveries was inconvenient. The security office received them, but I never knew when they would actually bring them up.

Business

10/10

Exceptional

04 Jun 2025

TARYONO

Good

Business

10/10

Exceptional

09 Sep 2024

Chang gi

친철해요.

모든 직원들이 친철 했어요.

Business

8/10

Excellent

04 Jul 2024

Jaeyul

The great choice for golf player to enjoy golf during weekday.

Business

6/10

Pleasant

11 Jun 2024

HO JONG

훌륭한 주변 시설

오래되서 신식처럼 깨끗하진 않지만 청소 잘해주고, 친절했습니다. 가장 저렴한 룸은 non smoking room 이 없습니다 ㅜ

Business

8/10

Excellent

28 Nov 2023

Seongmi

방문거래처와 근거리라 좋았어요

Business

10/10

Exceptional

05 Dec 2021

YOUNYOUNG

So good.

Business

10/10

Exceptional

29 Nov 2021

ILHWAN

아주 즐거운 여행 이였습니다
다시 한번 찾아가고 싶습니다 ^^

Self

6/10

Pleasant

06 Mar 2020

Verified traveler

蚊が気になりぐっすり眠れませんでした
朝食は値段の割に充実していました
スタッフの応対は良かったです

8/10

Excellent

10 Nov 2019

Verified traveler

Poolbereich ist leider sehr sehr vernachlässigt, weil ohnehin ein NEUES gebaut wird.

Friends_and_family Family

4/10

Poor

19 Oct 2019

Verified traveler

The staff is very friendly and helpfull!
My room was not so great, outdated and not clean. And I really disliked the very loud call for prayer at 04:00 AM. Thats in the middle of the night, take it easy with the sounds and let the rest of sleep allright.

Business Self

4/10

Poor

20 Jul 2019

Verified traveler

蟻

客室に置いてあったケーキに大量の蟻が湧いており、気分を悪くしたが、ここ以上のホテルがチレゴンに存在しないのも事実なのでやむ無し。

Family

6/10

Pleasant

30 May 2019

Verified traveler

施設内が広いのでビジネスユースでは少し不便だった

Business Self

8/10

Excellent

25 May 2019

GO

Friendly Staff

Friendly staff. convenient store close by.

4/10

Poor

02 May 2019

Byung Ho

호텔방이 너무 오래 되었고, 청결 상태가 불량했음.

4/10

Poor

24 Jan 2019

Sangyong

최악의 호텔

호텔닷컴으로 예약하니 본 건물에 방이 없다하고 합숙소 같은 방을 줌. 모기때문에 난리가 나니 본 건물 방을 줌.
마지막 날 조식을 먹고 식중독 증세로 귀국 죽는 줄 알았음

10/10

Exceptional

18 Dec 2018

HONGKEE

편안한 숙박이 가능한 호텔

깨끗하고주위에칠레곤유일의공원이있고잘관리된호텔

10/10

Exceptional

15 Oct 2018

Sangjin

숙소는 넓고 깨끗했고 오후에 카트로 골프장 코스를 둘러볼수 있는점이 좋핬습니다. 주변에 신규 Open한 CCM (cilegon Center Mall)이 있어서 쇼핑, 식사하기에 편리했습니다.

Family

8/10

Excellent

18 Jun 2018

SK

Nice and Peaceful Hotel

The stay in the hotel was very comfortable. Very well made, lush green. It was like living very close to nature. Very well maintained swimming pool.

However, since there is no entertainment in Cilegon the hotel should add some additional facilities like snooker table etc.

The food quality at Saphhire Restaurent was good. The service was also very good.

8/10

Excellent

15 May 2018

detlef u amah

Ruhige Oase

Ein ruhiges Hotel in großer und sicherer Anlage. Überwiegend von Geschäftsleuten genutzt, da Cilegon kein typischer Touristen-Ort ist.
Nettes und hilfreiches Personal.
Frühstücksbüffet auf Einheimische zugeschnitten, aber gut.

10/10

Exceptional

06 Aug 2017

Pos

I was travelled for my business. The Hotel was booked solid, but the hotel's staff very kindly help me to get my room. The room was better that I was remembered, and was also for breakfast. Thank you for the excellent service. I give five star rate for all type services. I will come back to this Hotel for my next business travel!!

10/10

Exceptional

30 Jul 2017

Bana

It was my second time stayed in this hotel. Great hotel with very comfortable room. Their staffs also friendly, especially Mr. David, who always kindly help me. Thank you very much!! and I really recommend this hotel to everyone!!!

4/10

Poor

21 Jul 2017

Verified traveler

付近算可以訓得過的酒店

千萬要訂高級房，一般房是舊的外面一間一間的那種，去哪裡都要叫人去接超煩。不過外面什麽都沒有，最近可以食既只有一間叫asa的日本菜。

8/10

Excellent

04 May 2017

Tsuma

Upon arrival I was warmly welcomed by all the staffs. They were very helpful and friendly. The room was very comfortable and also they have great breakfast. Totally I was very pleased with my stay in this Hotel. I really recommend this Hotel to everyone!!!

8/10

Excellent

27 Feb 2017

Air

The Hotel room was excellent. The staff was very kind and compassionate. They made my stay was so comfortable and so much easier. Thank you very much! I really want to recommend this Hotel to other people!

8/10

Excellent

19 Feb 2017

さすけ

ゴルフ場とコテッジに囲まれたのどかなホテル

インドネシアの原風景とも言える、ヤシの木が点在するゴルフ場と広々とした古くからのコテージが広がり、中央に立つ本館からの眺めは、心を癒してくれる。

8/10

Excellent

14 Feb 2017

Uni

建物に少々古さは感じたが（ドアの隙間や水回りなど）、数日の宿泊なら問題無い。本館では無く離れの部屋だったが、0時頃でも呼ぶとすぐにスタッフの方が来て対応頂いた。

8/10