Name: Quality Inn Decatur
Address: 1201 S. 13Th St., Decatur, 46733, US

2/10

Poor

28 Jul 2026

Lisa

No working pool as advertised. First room refrigerator was leaking water all over the carpet. Second room smelled musty and they have bed bugs. I would not recommend staying there.

8/10

Excellent

20 Jul 2026

Jeff

good rooms and priced right

Family

6/10

Pleasant

07 Jul 2026

David

The good > Room was clean, price was within reason. The ugly > we spent an afternoon trying to call the hotel to see if we could get a cot so our daughter could stay in town an additional night, with no answer. She finally just had to book a room to ensure she had a place to sleep. The pool is permanently closed. The breakfast is awful. CARBS, CARBS, CARBS. Not everyone can eat that kind of breakfast. Please add some protein. Some hard boiled eggs, some cottage cheese, something. The floor in our room was so slanted there were shims under the dresser and the drawers still would not stay closed.

Friends_and_family Family

6/10

Pleasant

22 Jun 2026

Ryan

We had a room that had dresser drawers that would not stay closed and the hair dryer didn't work. An average looking room. But they gave us a bed to rest our head

10/10

Exceptional

25 May 2026

anthony

Place was very clean,Staff was very good, I will stay again,Room was clean,

Partner

10/10

Exceptional

03 May 2026

Kevin

For the price, it would be hard to find a better hotel. The entire hotel - from the lobby, to the breakfast room, to the hotel room - was very clean. The staff was friendly and helpful. It's in a safe, well-lit area. We stayed two nights and was very happy with the entire experience. The pool was closed but no one with me had any plans to swim so it didn't bother us at all. It's one of the best economy hotels I'd stayed at in my travels.

10/10

Exceptional

15 Feb 2026

Kiara

Yes

Leisure Partner

8/10

Excellent

23 Jan 2026

Sara

Clean room, although it needed some work done. For the night it was worth it.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Nichole

Jose Bernal was the person that checked us in. He was very personable and kind. When he saw us struggling with the door we were entering, he came to help. Everything with our stay was great!

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Larry

The room was spotless and was one of the nicest places we have ever stayed.

Leisure Partner

6/10

Pleasant

03 Dec 2025

Steve

Just average hotel...

Business

10/10

Exceptional

03 Nov 2025

Daniel

It was good

Business

8/10

Excellent

16 Oct 2025

Deborah

We stayed as it was a family visit and they had a full house. Breakfast was good and fresh ! We stayed 3 nights and room was hot when we got in late in evening but AC cooled quickly. Our third day we didn’t get fresh towels and luckily we had just enough toilet paper as only one extra we there for our 2nd and 3rd day
All in all it was good but wouldn’t rate great

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Donna

Yes everything was good.

10/10

Exceptional

29 Sep 2025

Wyatt

Clean room nice staff

6/10

Pleasant

17 Sep 2025

DEANNA

The staff was friendly and helpful.

Business_and_leisure Family

10/10

Exceptional

01 Sep 2025

Lisa

Great experience!

I really enjoyed my stay. We have a very comfortable bed, everything worked in the room, and it was clean and spacious. The place was quiet and the employees were very nice. I just wish the breakfast has some low carb options.

Partner

2/10

Poor

20 Aug 2025

Stephen

Managers just want your money. Explained multiple times I had an emergency going on. Never used their services, but they still felt obligated to take my hard earned money. I understand no-refund policy, but what happened to being human? I’m a repeat customer that does work in town often. Guess I’ll be finding somewhere else. Terrible customer service.

4/10

Poor

13 Aug 2025

Gordon

Would not recommend. Claimed to have a pool, and showed, pics. However the pool was closed - and had been closed a long time. They have no plans to reopen it.

I should be refunded.

Leisure

6/10

Pleasant

28 Jul 2025

Barbara L

Facility was not up to Quality Inn expected all the way around.

10/10

Exceptional

24 Jul 2025

Thomas

Nice place for the family and close to many restaurants, service stations and shopping centers.

Friends_and_family Family

6/10

Pleasant

15 Jul 2025

Ivonne

The property had a weird smell it was musty. The bed was very comfortable. The curtains had holes.

Leisure Partner

4/10

Poor

09 Jul 2025

TOM

Pool was closed for three months did not say that.

Leisure

8/10

Excellent

14 Jun 2025

Shannon

NO POOL at this location.
Choice Hotels site, Google, and various third party listing sites show pictures and list indoor heated pool as amenity. You have to click into fine details below pet policy and scroll all the way to the bottom to find ONE line that states pool is permanently closed. It was also NOT stated on reservation confirmation. (As a side note, the other hotel in town with an outdoor pool has also permanently closed theirs.)

Business_and_leisure Friends

10/10

Exceptional

12 Apr 2025

Ian

Good night sleep

Business

10/10

Exceptional

19 Mar 2025

Masataka

Good

2/10

Poor

16 Mar 2025

David

Only bagelss and waffles no protien..very disappointing 😒

Partner

10/10

Exceptional

09 Mar 2025

Kevin

Quick trip for family emergency. Room was clean, easy access to everything.

Business_and_leisure Self

8/10

Excellent

04 Mar 2025

Kayla

Hotel was clean and quiet. Staff was friendly.

Leisure Family_with_children

10/10

Exceptional

21 Jan 2025

Anthony

Good stay

We had a brief overnight stay here. The staff was friendly. The room and grounds were clean.
The indoor pool room looked great, but we arrived at midnight and had to leave at 9am so we were not able to use it. Overall, for the location it is in it was a good hotel.

Business

4/10

Poor

02 Jan 2025

Ronald

Dissapointed

We paid to have service to the room and the bed wasn’t made.

Partner

6/10

Pleasant

04 Dec 2024

RANDAL

Property is tired room not clean and shampoo bottle empty

10/10

Exceptional

11 Nov 2024

Thomas

The best place to stay in Decatur Indiana

It was the best place to stay in Decatur Indiana the pool was warm and clean and the staff was nice and professional and very polite. The Continental breakfast was very filling and a lot to choose from.

Self

10/10

Exceptional

05 Oct 2024

Terry

Good area of town. Easy to find and many eating places.

Leisure Family

2/10

Poor

31 Aug 2024

Norlien

I arrived early afternoon to check in. I order 2 rooms with 2 queens each, there were 4 of us. We returned to the hotel late at night to find out that there was no elevator and we would have to haul everything upstairs at 1 am in the morning. When we got up there we then realize we were give 2 rooms with 1 queen bed in ea. a gentleman approach me because he saw how frustrated I was over the error. Once I could calm down he ask for my
Room keys and he would fix it. He got us rooms on the first floors 2 queens in each room. This personwas of Indian descent, I didn’t catch his name but he made it right. I thank him for fixing what the day
Shift employee did. Breakfast was bad waffles taste fermented and we all through them away. The cream
Cheese was
Old and dried up. This hotel was number 5 for us
For the week and all had the breakfast included so we had eating the same waffle mix for the passed 4 days. Your waffle batter was spoiled and tasted terrible,
Someone is going to get sick. I would look into
This. Neighborhood was felt unsafe but nothing actually happened. Rooms were old and smelled. They either need to put some
Money into this hotel or close it.

Friends_and_family Family

10/10

Exceptional

25 Aug 2024

Jennifer

When we arrived, they were having trouble with their system and could not check anyone in. They gave us our room and let us pay later when problem was solved. Everyone was polite and helpful. Everything very clean.

Leisure Partner

8/10

Excellent

21 Jul 2024

Christina

gentleman at counter was very friendly

Leisure Family

10/10

Exceptional

18 Jun 2024

Sue

Very friendly and safe area.

Leisure Self

4/10

Poor

29 May 2024

Mary

Not worth the $$$

There's construction going on at the hotel, so it was noise until 9: 00 at night. The pool was closed. Nothing that the aid said, was happening at the hotel .

Partner

4/10

Poor

26 May 2024

Timothy

The complimentary hot breakfast was non existent. It consisted of make your own waffles and other cold products like cereal. It smelled like urine throughout the hotel. It was dirty and felt uninviting. I stayed at this same hotel 5 years ago and it was a totally different experince then. Happy clean inviting. This hotel also does not accept cash payment. They will take your cash in the vending machines.

Leisure Family

6/10

Pleasant

23 May 2024

HAYLEY

Staff was friendly. Breakfast was good, waffles were great & I enjoyed they have multiple options on toppings. Our room smelled like cigarettes with a lot of air freshener. Sheets and room carpets were clean. Shower head was detached off the wall & our bathroom sink leaked all over the floor when turned on. The stairways smell terrible but small enough to hold your breath as you race up or down the stairs. We made a bit of a game of it.

Leisure Partner

4/10

Poor

28 Apr 2024

Gregg

the room was filthy

Business Family

2/10

Poor

15 Apr 2024

LISA

I stayed here several times in the past. This time was the worst experience ever. I made my reservation last fall and they discarded it to make more money on the rooms for the eclipse. I will never stay here again. So disappointing. The place has dropped in quality and really has gone downhill.

Leisure Partner

8/10

Excellent

03 Apr 2024

Paul

Older property, but OK in a pinch

Older property. Everything worked fine. Lack of plugs for charging. Didn't use the WiFi. TV was very very small, but the cable was good and worked fine.

If you want to update this property, start with the room wiring, get a 45 inch or larger TV for the room, and update the paint, steps to the second floor. They make the property look older than it is.

Partner

6/10

Pleasant

22 Mar 2024

Elliott

You get what youvpay for but here theres just no competition. Shouldnt be 110 a night. More like 85 woukd be far more fair. Comfortable beds, very limited breakfast

Business_and_leisure

10/10

Exceptional

16 Oct 2023

Patricia

Room was neat and clean, close to the outside door. Perfect for our 1 night stay

10/10

Exceptional

28 Aug 2023

WILLIAM

Great checkin. Room exceeded expectations. Looking forward to good nights rest and breakfast.

Leisure Partner

8/10

Excellent

28 Aug 2023

Joseph

Great staff, limited dining options within walking distance.

Leisure Self

4/10

Poor

28 Jul 2023

Bradley

Not so Quality Inn

Hotel is neglected-needs maintenance. Piles and piles and piles of cigarette butts around all entrances. Shower didn’t drain, keys don’t work, AC sketchy. Breakfast is nothing but bagels and yogurt. Most supplies at breakfast were empty. Waffles empty. Creamers empty. Milk empty. Save your money and go across the street to the Express Inn. 1/3 the price and about equal in quality.

Partner

4/10

Poor

28 Jun 2023

Jennifer

We were told we had to pay $30 extra for our dog and reminded that we were in a non smoking room however, the room reaked of smoke. Quite irritating to pay what we paid for a stinky room.

Leisure Pet

8/10

Excellent

11 Jun 2023

lawrence A

Helpful staff.

10/10

Exceptional

13 May 2023

Bryce

Stayed here before and will again

Leisure Partner

4/10

Poor

27 Feb 2023

James

The lady working the desk was super nice, despite chatting with her phone on speakerphone…

First room I was given… I walked in and it was never cleaned. Bed not made, cups sitting around, dirty towels. At least no one was in it! The lady working the desk apologize (and her mom chimed in on the speakerphone… it was funny, but maybe not professional). 😬

Second try… room was better, but could have had better detail for cleaning.

Faucet still will toothpaste splatter, hairs in the sink and splatter spots on the nightstand.

The bed was clean and the bathroom was as well.

Certainly not the worst hotel I’ve stayed in, but could use some more attention to detail.

Hotel is older, has received a general facelift (paint, finishes). Some areas still smell of smoke odor and just the smells that come with an older facility.

I’d give it a 2.8/5. I’d give it another shot if I was in the area for work again.

Business

8/10

Excellent

09 Feb 2023

Juergen

Comfortable, and quiet

Friends_and_family Family

8/10

Excellent

19 Nov 2022

Victor

The indoor pool was nice. Breakfast was ok. Hotel was semi clean

Leisure Family

10/10

Exceptional

29 Oct 2022

Nancy

Even though the property is being renovated, it was clean and comfortable. Standards are being kept up even through the renovations. We are at Stouts last night which was recommended and turned out to be a very popular Irish pub. Great food and local beers. We highly recommend the hotel.

Leisure Partner

2/10

Poor

12 Oct 2022

NSHAN

bad customer service

Business Self

8/10

Excellent

08 Oct 2022

Gregory

Quality

Housekeeping is non-existent. I don't think it would destroy their bottom line to, at the very least purchase a new shower curtain. No elevator, no business center.

Business

2/10

Poor

12 Jun 2022

Verified traveler

If you value breathing, this is not the place

This is a refurbished old hotel. Apparently only window dressing because nothing was done to remediate the pervasive stench of years of stale tobacco smoke. If I could have found other lodging in the area I would have moved. The bathroom was ridiculously small. One would have to be a contortionist to reach the toilet paper while seated. The bathroom door did not latch. The sink & vanity were located across from the bathroom, more or less in the entry way. The tub/shower is cramped for anyone over 130 lbs. Noisy air conditioner. Kid sized pillows. Strange repetitive, vibrating noise in the middle of the night. The mattress was good. It was WAY overpriced! Would NEVER stay there again.

Self

6/10

Pleasant

03 May 2022

Tom

The property is fairly worn and most certainly high priced for the quality. We were going to stay 3 additional nights but decided to move to another property that was in better condition for the price.

Business_and_leisure Partner

10/10

Exceptional

02 Jan 2022

John

Easy check in.. Friendly Staff

Leisure Family

8/10

Excellent

26 Aug 2021

MICHAEL

Just an average budget hotel

Business Partner

6/10

Pleasant

19 Jul 2021

Bruce

Room

Non smoking room smelled of smoke. No elevator.

Friends_and_family Family

8/10

Excellent

08 Jul 2021

Jessica

Hotel was clean and in a good area. The pool is a nice size. The town is quiet and safe.

Partner

2/10

Poor

30 Jun 2021

Verified traveler

Beware.

All night party in the parking lot for homeless friends of the hotel staff. Hotel staff would not answer the front desk phone. Empty rooms were left propped open for friends to come and go as they pleased. People attempted multiple times during the night to enter my room. Building smells and shower was not clean. Trash in common areas were overflowing.

Business

4/10

Poor

26 Jun 2021

Verified traveler

Cleanliness and maintenance needs to be addressed

While checkin was ok, and staff friendly, the issues were really with the room. There was a strong dank odor in the room, that reminded me of a cat litter box. The room appeared clean though. The shower control was broken (knob on the control fell off, and the timer switch for the heat lamp didn't work. The rug needs a good cleaning, my white socks became dirty after walking in the room for awhile. Staff did not attend to the breakfast area. I had to ask for coffee, since all 3 pots were empty. The pool area looked clean, and most other areas of the hotel seemed clean as well.

Partner

4/10

Poor

14 Jun 2021

Verified traveler

The bathroom had hairs in it, and overall the room was a C- clean. The place smelled of smoke throughout, tho there were 'non-smoking' signs throughout. The breakfast was awful. I realize it is a time coming out of Covid.....but they shouldn't advertise they even offer one. Cereal, milk, decent coffee, boiled eggs and OJ would have sufficed and were not offered. We went out to eat.

Leisure Family

6/10

Pleasant

03 May 2021

Verified traveler

Nice pool. Hotel was older and had a certain smell.

Leisure Family_with_children

6/10

Pleasant

15 Jan 2021

Shannon

It was the distance from where I needed to be

As a last resort.

Business

10/10

Exceptional

15 Nov 2020

Deborah

Just an overnight stay. Good location to where we needed to be.

Partner

10/10

Exceptional

18 Sep 2020

Sonya

Kind reception, clean and comfortable hotel

We are grateful that we could check in at 2 PM, with a room change, because of a commitment at 3:30 PM a ways away. That gave us time to freshen up and rest a bit from a late arrival the night before. Thank you Quality Inn!

Business

10/10

Exceptional

21 Jul 2020

George

Enjoyed location and facilities. Room was “pre-chilled” when we walked into the room. Adjusted the setting to our comfort level. All good.

Friends_and_family Family

2/10

Poor

05 Jul 2020

gary d

ouble charged.

I checked in and the agent at the desk took a copy of my dr license and credit card. I told him it was already paid on my debit card. He then charged me again this time for $73.10. When I checked out I was told there was nothing they could do for me paying double.

Business

6/10

Pleasant

03 Jul 2020

JeffreyL

Room was not very clean. Cob webs from ceiling and glass patio door (jacuzzi room) was smeared with finger prints and had old popsicle stick in it. This room was very roomy. Coffee maker missing parts so could not make coffee. All staff I communicated with on site were pleasant.

Leisure Partner

10/10

Exceptional

30 Jun 2020

Mike

Clean room, quiet night, friendly and helpful desk clerk made it just right. I'm one of those simple-needs people. I didn't use the pool, but it sure looked inviting. I didn't bring my computer and didn't watch TV. Bottom line? I got a great night's sleep and that's all I really want out of a hotel. Comfortable bed by the way...

Business Self

2/10

Poor

13 Dec 2019

Seth

They charged me twice for my room and then I had to spend 4 hours on the phone and wait 5 days to get it back

Leisure Family_with_children

8/10

Excellent

03 Dec 2019

katie

the bed was very hard and not comfortable to sleep in. everything else was fine . my husband and I only stayed one night.

Friends_and_family Family

2/10

Poor

02 Dec 2019

Lauren

Business Fraud

Paid via PayPall through Hotels.com and the hotel insisted we pay with another card because PayPal waS declined. I showed them the reservation confirmation saying paid in full and even pulled up my PayPal account and showed them the charge to my account. They told me that I should have called Choice Hotel in Decatur, Indiana only because they have nothing to do with Hotels.com and even said others customers have had the same problem. I paid twice and this is FRAUD

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

Verified traveler

My wife and I were traveling to visit our kids in Michigan and this was the perfect stop off point. Staff was very friendly and our room was clean and ready when we got there. Check-in was really easy. Nice breakfast and super easy check-out. We will definitely stay here again when in the area.

Friends_and_family Partner

8/10

Excellent

24 Oct 2019

Teresa

Nice hotel

This is the 2nd time I’ve used the Capital One site to book a hotel room. Both times (different hotels) it took well over 30 mins to get checked in because the reservations don’t show up on the hotel’s computer in the standard way. Calls have to be made, more experienced employees have to be consulted to figure out what needs to be done. Very annoying & frustrating. That being said, the hotel was in, clean, in a good location and a reasonable price.

Self

6/10

Pleasant

09 Aug 2019

Carolyn

Bed was too hard for our taste. Room smelled musty when we arrived. Service was good; front desk young lady was nice and helpful.

8/10

Excellent

26 Jul 2019

Verified traveler

We appreciated having a refrigerator. The TV remote was very sensitive, may have needed batteries. No ice machine on the second floor.

Friends_and_family Family

10/10

Exceptional

04 Jul 2019

Lisa

I stay here when I go down to visit my son and his family. It is a nice clean place to stay. The breakfast option is good....better than most places we stay. The pool area is clean and inviting....tho it does close a bit early. Pool is open 9 - 9. We plan on returning for another long weekend soon.

Friends_and_family Family

10/10

Exceptional

04 Jun 2019

Durban

Could use more outdoor benches

Family

8/10

Excellent

03 Jun 2019

Verified traveler

Quiet Stay

Stayed here for a wedding. I like that they no longer allow locals to stay as they would party and keep other guests up and be disrespectful. Very quiet stay.

Family

10/10

Exceptional

01 Apr 2019

Mike

Good Stay

Clean, quiet and easy to find.

10/10

Exceptional

31 Mar 2019

Verified traveler

Excellent would definitely go back there
Front dest people were awesome

Leisure Partner

10/10

Exceptional

14 Feb 2019

Verified traveler

Nice place. My only complaint would be that the heater under the window was loud enough to wake me up sometimes, when starting. I solved this by turning it to Fan Only, on the low setting. Made for a slightly cool room in the morning, but my sleep was uninterrupted.

Business Friends

10/10

Exceptional

19 Dec 2018

anthony

Good centrally located hotel.

We were very pleased with our accommodations. The room was clean and comfortable and the staff was very pleasant. Also the hotel is centrally located.

Partner

8/10

Excellent

06 Dec 2018

Verified traveler

Quiet. Pool was nice. Complimentary breakfast left a little to be desired. We stayed for three nights and our room was never cleaned or at the very least, trash emptied. Overall though a pretty nice place.

Business Pet

6/10

Pleasant

24 Nov 2018

Gayle

Mattress was excellent. New key cards are great. Room very nice.
One complaint about the room; the bathtub was too slippery to be safe to use. The same with the tile floor when wet.
Advice, if possible, PLEASE don’t put children in rooms above other people. They run and it sounds like a hammer 🔨 being banged against the ceiling and walls and we were unable to relax or sleep because of it.

Friends_and_family Family

10/10

Exceptional

27 Aug 2018

Sarah

Good hotel at reasonable price!

Clean, easy access, quiet & safe. Close to Pine Lake Waterpark. Good breakfast that’s included in room fee.

Family

8/10

Excellent

05 Aug 2018

John

One night in Decatur IN

Friendly staff, clean facility, overall good experience!

8/10

Excellent

04 Aug 2018

Kat

Clean, nice pool! An elevator would be very helpful though...not handicap accessible.

10/10

Exceptional

25 Jun 2018

Julie

Great for a place to lay our heads. Wedding.

This was a simple, inexpensive place to lay our heads for our son's wedding. Didn't spend days here... Just slept. Comfortable beds, good, quick breakfast.

Family

8/10

Excellent

05 Jun 2018

Verified traveler

Had a very nice stay and will be sure to stay here again when visiting Decatur Indiana

4/10

Poor

01 Jun 2018

Verified traveler

The only room for our reservation was upstairs, no elevator. We were exhausted and b/c we were traveling for 8 days we had too much luggage to drag it upstairs. The only downstairs room was $30 more. We agreed to pay the difference but clerk did not know how to fix it in computer. Called the GM who was to come by in 30 minutes to fix it. GM didn't come. They wanted me to leave them a copy of my credit card. Didn't feel comfortable with that. GM was to come by 11pm. Told them to call me & I'd come down. Did not call. Clerk at checkout said there was a note about it and that GM did come by and it was fixed but when she gave us receipt they'd charged us full amount we'd already paid. Again no one on duty with knowledge or authority to fix it. Was NOT a pleasant experience. Hotel itself was fine. GM, at our request, did call later and sent a revised receipt crediting the charge and charging us only the $30 difference to which we'd agreed. Check in girl very nice, check out rep and GM not so much.

Partner

8/10

Excellent

18 May 2018

Sarahsw

Family trip

This hotel was licayed close to stores and restaurants. Rooms were comfortsble. We had a bromen drawer we kept bumping into, however everything else was in order.

10/10

Exceptional

16 Apr 2018

Verified traveler

Decatur

Much better than I expected! Clean, comfortable, and pleasant staff.

10/10

Exceptional

16 Apr 2018

Verified traveler

Nice, clean hotel.

Clean, friendly staff. Hot breakfast. Overall good stay. Great price!!