Name: Quality Inn Kingston Springs
Address: 116 Luyben Hills Rd, Kingston Springs, 37082, US

8/10

Excellent

18 Jul 2026

Larry

No coffee pot in room. A little lighr on breakfast.

2/10

Poor

15 Jul 2026

Monique

It was so bad that we just left after entering the room, there were far too many issues to believe it could be easily fixed, or that another room would have been much better. Of note, there was only one other car in the parking lot, not sure why they would give us such a bad room (if there were others that were better). Problems: door lock broken/loose, BIG gap under the door, bugs crawling on the ac unit, on the bed, flying, the room was stuffy when we entered and had a weird smell, the ceiling was peeling badly - looked like a chunk of paint might fall, BIG splotches of spackle all over the walls, etc. Also, the man at the reception desk was a bit rude: no smile, short responses, and he also took a very very long time to check me in - easily 10/15 minutes.

Partner

2/10

Poor

07 Jun 2026

Sharon

The room stunk and the help could barely speak good English. The owner came pounding on my door at 11:00 am to tell me it was checkout time , but my checkout day wasn't until the next day. This place was a joke. I had to empty my own garbage. My toilet plugged up and the owner gave me the plunger and told me to bring it back when I was done. This place was a joke. What a waste of my hard earned money!!!!!!!!!

Self

2/10

Poor

29 May 2026

Kari

There was no pool. The pool was the main reason I wanted to stay. Barely any toilet paper, towels, or pillows. Was like pulling teeth we to get those simple things. Fridge did not cool. Shower did not drain. Water comes up past your ankles. White stains all over the couch, eww. No vending machine. The breakfast they serve is barely edible and was not eaten. No juice either, just coffee. Do not disturb sign was hung the entire stay and I was still annoyed by house keeping like they didn’t see the sign and woke me up each day I was there when trying to sleep in after working late, which is why I hung the sign. Also, not sure what they were house keeping as the place is disgusting. The fire alarm was also already pulled and never fixed. Do not stay here.

6/10

Pleasant

28 May 2026

Caitlyn

My nice honest review: Me and my husband stayed two nights for a weekend because we worked at an event in Nashville for the weekend and it was too far of a drive home and Nashville hotels are overpriced. It’s an okay place to stay if you’re just staying one night but not great if you’re staying more than that. The room smelled stale moldy/mildewy (we’re allergic) when we first got in because the air conditioner wasn’t on so we let it run and it was better the next day but not all gone. I had brown marks on my socks due to the floor being dirty. There was mold in the shower/tub/showerhead and didn’t look clean so I cleaned it myself with what I had which was body wash and a scrub glove. It’s great we never ran out of hot water. Had two towels and two wash cloths for one day so we reused them. Mini fridge and microwave was nice and they were clean. There was a hole or rip in the ceiling near the window probably due to moisture. For breakfast there was a couple sausage patties and round egg things, a few biscuits, none of which I ate, the waffle maker made decent waffles but I was hungry an hour later, flaky cereal, no milk, coffee, no creamer, and no fruit or juice. Gas station food across the street would probably be better. I also had to search for more utensils and such in the cabinets below. Pool was closed. Hopefully the owners can improve some things. If not then they need to change the name because being named Quality Inn, it’s expected to be Quality.

Partner

4/10

Poor

20 May 2026

Joshua

Loud at night. Didn’t feel safe. Room was clean. Water was hot. Typical Choice Motel.

Business

8/10

Excellent

09 May 2026

Joel

Breakfast was just kind of there… It could have been replenished

8/10

Excellent

27 Apr 2026

Anthony

Clean room staff was really nice kitchen was clean staff was very helpful and polite

Partner

4/10

Poor

25 Apr 2026

Jorge

The door don’t working in the bathroom

Self

4/10

Poor

15 Apr 2026

Frances

Older hotel, fixed up in some areas. Lots of boxes in lobby. Bathroom missing conditioner, tub took 30 minutes to drain, sticky stuff on floor, couch was stained, room had a smell.
Swimming pool had plants growing in it. I’ve machine didn’t work. Continental breakfast was sparse. Staff was friendly. King bed was ok, AC worked fine.

Partner

6/10

Pleasant

14 Apr 2026

Lara

Staff were very friendly and helpful.

Family_with_children

2/10

Poor

10 Apr 2026

Rene

Didn't have soap and shampoo, front desk guy mean

Partner

2/10

Poor

04 Mar 2026

Easaw

They did not have much of any breakfast item around 8 AM. Just had bread and jam, which I had to ask. The kitchen had just warm coffee. No fruits or hot water either. Such a disgraceful place to stay. I wouldn't recommend that location.

Family

10/10

Exceptional

03 Feb 2026

Gary

Loved our roo

6/10

Pleasant

21 Dec 2025

Andrew

Check in took time. Only one customer service person working; checking in four rooms for a single person. Room was ok but needs refurbishing. Only one face cloth in bathroom, one partial roll of toilet paper; empty facial tissue box and only one unopened drinking glass. Breakfast was mediocre. No milk for cereal the first day; hot items tasted like old; limited muffins and biscuits; coffee in carafes was luke warm.

Friends_and_family Family

2/10

Poor

05 Dec 2025

Andrew

Disgusting room. BEWARE

8/10

Excellent

03 Dec 2025

Woody

What I didn’t like was a $100.00 security charge on my credit card.

8/10

Excellent

01 Dec 2025

dean

It was fine

Friends_and_family Family

4/10

Poor

01 Dec 2025

Patricia

The place was nasty. We were given a room not ready, moved to a second room that smelled of dog urine (turned out to be a pet room) and then given a third room. The room was adequate at best. The towels were stained to a gray color, the shower curtain was mildewed and the vents and A/C/H was filthy with dirt. The front door atrike was missing screws and the bathroom door didn't even have a strike. The kitchen area was dusty and not very clean. Needless to say, we would NOT stay here again.

Business_and_leisure Partner

8/10

Excellent

19 Nov 2025

Tammy

Breakfast was just okay.

Staff was nice, rooms clean

Would stay again

Leisure Pet

8/10

Excellent

26 Oct 2025

Andrew

Check in went smoothly. Room was clean and spacious. Breakfast was ok but needs additional quality. Also needs additional seating. Current dining area only holds 16 people and the hotel forbids taking food to guest rooms.

Partner

10/10

Exceptional

26 Oct 2025

Jessica

Safe parking. Kind staff. Would return if I found myself in the area again.

Leisure Partner

2/10

Poor

26 Oct 2025

Vamsi

Room is dirty with hair everywhere. Bathroom door is by closing. Breakfast is worse. Staff is not professional.

Leisure Family

4/10

Poor

18 Oct 2025

Cynthia

Would not recommend

Area seemed a little sketchy, building was way out of date and falling apart, office ceiling was collapsing from wet moldy tiles, room looked like it hadn’t been dusted or deep cleaned in a year, sink was so gross I didn’t want to brush my teeth. Toilet seat was falling off and the shower had other people’s hair in it. If I could rate a 0 I absolutely would

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Philip

Clean room and staff very friendly

Business Self

4/10

Poor

25 Sep 2025

Ralph

We got upcharged at check-in

Leisure Friends

10/10

Exceptional

13 Sep 2025

Anita J

No comment

10/10

Exceptional

07 Sep 2025

Thomas

Nice

Leisure Family

4/10

Poor

01 Sep 2025

anita

Not as it seems

The breakfast was horrible. The pictures on this website are nothing what the hotel looks like. The AC kept cutting off. Overall not a hood experience but what do you expect for $50 a night. Next time I will pay more.

Friends_and_family Family

2/10

Poor

25 Aug 2025

Elijah

Everything was dirty even after asking you go to a different room. My bed had only 2 small pillows. Breakfast was a joke. Expect the 100 security deposit for the filthy room. NEVER AGAIN

Leisure Self

6/10

Pleasant

18 Aug 2025

William

Mediocre

Somewhat old facilities, no one was ever manning the front desk, always had to ring bell. No ice machines functioning. Breakfast was ok, but many items unstocked with no one available to contact about it.

Friends_and_family Family

6/10

Pleasant

26 Jul 2025

Angela

spend extra -and book elsewhere

Arrived around 830 the open sign not lit but we tried the lobby door and it was open. reception friendly. The room was musty smell. The bed spread had grease type stain, ceiling was peeling. I went to Dollar general and brought Lysol for the smell and sprayed the beds and the pool had weeds growing.The remote didnt work and we had to use the side buttons on the tv. Good thing we didnt see signs of insects. Since our funds were low we couldnt affors another hotel and too exhausted to try to move to a different room. Lesson I learned you get what you pay for -it was less than a 100 dollars a night.

Business

4/10

Poor

14 Jul 2025

Dillon

No pool, there was a super cricket in my room behind a electrical socket and made me feel like a real tweaker trying to find wth that noise was first thing I seen was a tick looking bug on the ceiling and the shower had lots of pupes in it

4/10

Poor

08 Jul 2025

Valerie

Book elsewhere if possible

Unfortunately, the property is not getting the care that is needed. Pool was covered and the cover had water standing with plants growing in it. Cobwebs all through the stair railings. The rooms look like some updates were being attempted but cleanliness was lacking. It didn't seem that the floors had been vacuumed and there were dead bugs in the bathroom. The couch was extremely warn.

Partner

2/10

Poor

08 Jul 2025

Rafael

Old

4/10

Poor

22 Jun 2025

Jenny

TV had to be plugged in and cable box troubleshooted to get it to turn on. Cannot call front desk on phone. Shower was not cleaned, shampoo bottle was all used up and toiletries were used. Air was not on when arrived so it took forever to cool down. Room smelled like weed. Lots of gnats in room. Pool is not open and covered. No ice on property that we could find.

Leisure Family

10/10

Exceptional

17 Jun 2025

Herky

Convenient location just off the highway and just what you need after a long drive. The bedding is top quality and overall cleanliness standards are above average for the price, which also includes decent breakfast.

Partner

6/10

Pleasant

01 Jun 2025

Joseph

After two other rooms were turned down we finally got a room that I felt clean enough to sleep in. Even then it has poor paint, uncomfortable furniture, and smelled poorly. Overall the property is just falling apart and it shows unfortunately. The staff were very pleasant and helpful with the situation. That being said we will not be staying there again.

Leisure Family

10/10

Exceptional

31 May 2025

Robin

The gentleman \"Roy\" who checked me in was absolutely amazing, friendly, and very accommodating.
The young lady who served breakfast was so very kind and actually made my breakfast for me.
Definitely will stop back on my way to Holladay to see my brother next time; and to see these wonderful hosts!
Definitely the definition of Quality.

Leisure Pet

6/10

Pleasant

12 May 2025

Lina

Dining: breakfast was very limited no jello or jam. Wish they had yogurt. Don’t refill during the meal

Leisure Partner

2/10

Poor

04 May 2025

Raymond

Sheets were dirty requested one set for both beds..blood on my sons sheets. Scared to eat and showered.
Left as soon as we can
Do not go to this hotel, management said they were under staffed, not our problem..
Very disappointed

Leisure Pet

6/10

Pleasant

24 Apr 2025

James

The continental breakfast left a lot to be desired. We ended up getting food elsewhere.

Business

10/10

Exceptional

22 Apr 2025

Patricia

We were pleasantly surprised

Leisure Family

2/10

Poor

19 Apr 2025

Glenda

Wouldnt recommend...

Refrigerator was broken, didnt work at all. Picture frame broken, about to fall on floor. Continental breakfast wasnt worth leaving the room for. Cleanliness was 5 out of 10.
Motel was bad location. Two restaurants around not including the truckstop which was lousy to eat at.

Partner

8/10

Excellent

29 Mar 2025

lindsay

This property needs to be updated and could use a deep clean. The little Shampoo and conditioner bottles has been used. Ceiling was falling apart
Glad we were just looking for a place to sleep as we traveled home.

Leisure Family

6/10

Pleasant

13 Mar 2025

Gary

Inexpensive 1 night stay

Paint peeling on ceiling, had turn light at sink on/off multiple times to get it to come on, cycle power to DIRECTV box for it to work.

Friends_and_family Family

8/10

Excellent

08 Mar 2025

Tripp

Not Gross👍

Good for the price. Friendly staff. Not gross

Friends_and_family Family

8/10

Excellent

24 Feb 2025

Janice

It was fine for a one night stay but needs updating.

Leisure Partner

10/10

Exceptional

27 Jan 2025

Bret

The room was clean, spacious and comfortable. The breakfast was a nice continental spread and the front desk staff was friendly and helpful.

2/10

Poor

08 Dec 2024

Fabiola

!!!deposit required and the room was horrible ! I took pictures and showed the front staff, they weren’t surprised at all . They knew the room was in horrible condition

Leisure Family

10/10

Exceptional

03 Dec 2024

Charles

Convenient, right off the freeway, nice gas station right next door and cheap diesel…
Downsize was No place to eat and a pizza at gas station was $20 😳

Business_and_leisure Partner

4/10

Poor

02 Dec 2024

ASHLEY

Fridge wasn't working and smelled bad. Security bar on door was missing (there was a place for it, but it had been unscrewed and taken off). There were multiple large rips in the footstool.

Leisure Family

8/10

Excellent

26 Nov 2024

Jill

Good place for the price!

10/10

Exceptional

24 Nov 2024

Kathleen

The hotel was conveniently placed on our travel. The room met all our needs. The bed was very comfortable. The breakfast the next morning got us off to a good start on our next days journey.

10/10

Exceptional

18 Nov 2024

Mia

Very friendly, very clean. No issues with stay

Friends_and_family Family

8/10

Excellent

18 Nov 2024

Greg

The property is next to a truck stop which is very noisy. The parking area was well lit which was nice and secure.

Leisure Self

8/10

Excellent

11 Nov 2024

David

Very helpful staff

Leisure Partner

6/10

Pleasant

10 Nov 2024

Paula

Decent stay

Bed was horrible but everything else was great. Our blow dryer didn’t work but they were super quick to take care of the issue. Breakfast very good too.

Partner

8/10

Excellent

12 Oct 2024

Jack

No problems

Leisure Partner

2/10

Poor

08 Oct 2024

Ram

I got ripped off by this people, I made a prepaid reservation because I needed to get some sleep after a long drive , when I checked in I was required to make a $100 deposit, I told the woman that that was the first time I heard about that n I did not have funds to make such deposit, she refused to give me a room so I lost my $77 because she said there are no refunds after 4:00 pm and even worst I made the reservation through Expedia. THIS QUALITY INN IS LOCATED IN KINGSTON SPRING TN. I DO NOT RECOMMEND.

Business Self

10/10

Exceptional

03 Oct 2024

Rick

The staff were good especially the older couple who cleaned the rooms. Not a posh property but had everything we needed.

Leisure Family

2/10

Poor

23 Sep 2024

Vanessa

Bugs in the room, staff wasn't friendly, I left within an hour

10/10

Exceptional

14 Sep 2024

Robyn

The room was very neat and clean. The hot breakfast was just right!

Leisure Self

6/10

Pleasant

02 Sep 2024

Stephen

The room was not bad, but the hotel was in a state of disrepair

2/10

Poor

16 Aug 2024

Brenda

Extremely uncomfortable

Abs

Friends_and_family Family

10/10

Exceptional

05 Aug 2024

Amilcar

Y

Business_and_leisure

10/10

Exceptional

28 Jul 2024

Reyna

Customer service was awesome

Leisure Family_with_children

4/10

Poor

22 Jul 2024

Deana

It was dirty

Leisure Family

6/10

Pleasant

21 Jul 2024

Tammy

It was a nice hotel, the only complaint was the door handle to the bathroom was loose and you could not close it. Other wise the room was fine

Leisure Family

6/10

Pleasant

18 Jul 2024

Mark

The hotel is average. Upon entering the room, we noticed that the AC had not been on so it took awhile to cool it down. There was also a mildew smell in the bathroom, most likely from the shower curtain. The bed was comfortable and the room seemed clean.

Leisure Partner

2/10

Poor

08 Jul 2024

Eric

How is this a 7.0?

Room was nasty. It smelled bad and when we turned on the ac it got worse. Bathroom wasn’t clean. Table had dry something stuck to it. Flies in the bathroom. Stains on the wall. Cobwebs on door frame. We were there 30 minutes and left. Told I couldn’t get a refund. It was rated as a 7.0 which should have been a 3-4. Front desk offered to show me another room but I have had family with me and didn’t want them to have to stay there.

Friends_and_family Family

6/10

Pleasant

30 Jun 2024

LLOYD

A lot more bugs than desired... killing bugs became an everyday thing. The bathroom was a little damaged with a wall and a wobbly toilet. Beyond that, my stay was restful

Leisure Self

8/10

Excellent

28 Jun 2024

Kimberlee

It was just off the highway

Leisure Partner

10/10

Exceptional

24 Jun 2024

Scott

Would stay again

Clean, convenient, attentive staff

Partner

8/10

Excellent

22 Jun 2024

Stephanie

Nice hotel

Leisure Family

10/10

Exceptional

17 Jun 2024

jasmine

Stay here was amazing, the sink did drip the whole stay, but everything was great. Very quiet area and It also has gas stations right across street. Employees very kind and will accommodate. Would recommend!

Partner

6/10

Pleasant

15 Jun 2024

Sidnee

Hotel was ok, not a great location, decently clean, breakfast wasn’t great.

4/10

Poor

03 Jun 2024

LePrince

They didnt clean my room and i was there for 3 days. Give this place a 1

Friends_and_family Family

10/10

Exceptional

01 Jun 2024

Wayne

Our stay was very comfortable and convenient==close to I-40. We would like to stay here again.

Leisure Family

8/10

Excellent

15 May 2024

John

A very good stay with no complaints. The negative reviews surprise me because I found everything quite nice and a very clean room, everything in good order. I would stay here again in a minute!

Business_and_leisure Self

6/10

Pleasant

10 May 2024

Gino

The property is dated and not in great shape. It's also not in a great area - no uber's around to take you into Nashville. Breakfast was okay.

Leisure Family

2/10

Poor

10 May 2024

Terrell

The owner was very rude along with his staff. We travel fishing all the time and they don’t want us to charge our boats. They was urgent to speak with a minor instead of an adult. Again the owner and staff is very rude at this location they should be shut down cause the pool has vegetation growing on the cover.

Leisure Family_with_children

4/10

Poor

09 May 2024

Ramandeep

The bathroom door was broken. Won’t even close completely.

Business Partner

10/10

Exceptional

06 May 2024

Kimberly

Girls trip and birthday

It was a great stay definitely be back soon. Was a little disappointed because it was no pool but other then that it was awesome

Friends_and_family Friends

6/10

Pleasant

05 May 2024

Gerald

Overall a decent property to spend a night. Grounds were in terrible shape. Pool had cover on it with plants growing in it. It was obvious there was no intention of making it useable.

Leisure Pet

2/10

Poor

04 May 2024

Yeni

There was dead insects on one of the beds. Spider webs with spiders on them. Food under the beds and the bathroom was so dirty we couldn’t even take a shower before leaving. I took pictures of everything

Pet

8/10

Excellent

01 May 2024

Wesley

Staff was so friendly.

Business Family

2/10

Poor

25 Apr 2024

Paul

Has not been taken care of. If it cost 50 bucks per night I would understand but not over 100 for that. It is just like a motel.

2/10

Poor

18 Apr 2024

Robert

Showed up and is closed!

Leisure Partner

2/10

Poor

17 Apr 2024

Verified traveler

Only for the most desperate...

I don't want to be mean, but we stayed in 13 places on this trip and this was by far the worst. We had 2 rooms and neither AC/ heat worked. The bathroom lights didn't work at all in the one room and the other room and dirty socks and a t shirt from a previous person!! The family behind the counter was nice enough and gracious enough to give us a refund so we could find somewhere else. The breakfast area looked small but adequate. I blame myself partially because this is MOTEL (rooms all external) as opposed to HOTEL (Warmer, friendlier, safer looking, more professional, and yes, more expensive), which i wouldn't have chosen. The pictures on the website were a little deceiving, taken from angles that don't show the full view. I don't recommend... unless you absolutely need a bed to crash for a few hours at the last minute.

Friends_and_family Family

8/10

Excellent

10 Apr 2024

S###is

Room was okay, bathroom door didn't have a door knob and wouldn't shut.

Leisure Family

6/10

Pleasant

31 Mar 2024

Wanda

Pool was over grown with dirt and trees

10/10

Exceptional

24 Mar 2024

kevin

grand

10/10

Exceptional

03 Mar 2024

Jeffrey

Friendly staff. Clean and quiet.
Great place for a weekend getaway!

Leisure Partner

6/10

Pleasant

20 Feb 2024

Adam

The hotel is right in the middle of everything you will need.

Leisure Self

4/10

Poor

16 Feb 2024

Kristin

The room was clean enough but the vent filter in the bathroom was dirty there were stains on the wash cloths. The bathroom door was broke and didn’t stay closed. The baseboards were pulling off the walls. Overall just run down

Friends_and_family Family

10/10

Exceptional

04 Dec 2023

Kenneth

Very friendly and accommodating

Leisure Self

4/10

Poor

02 Dec 2023

BETH

Please don’t waste your time or money

Didn’t show up as a ‘motel’. Fairly clean, but the ceiling was peeling in chunks. Broken curtain. Cleaners came in our room at 9:00 AM!?!?!? Terrible breakfast choices, no fruits at all. Comfortable bed. Very, very, very dated. Barely a fair place to sleep. No ice aside from lobby, which isn’t convenient. Would never go back.

Partner

8/10

Excellent

26 Nov 2023

Cindy

Not sure of marijuana laws here but a definite smell as we walked in our room, so we had better not get charged for this. I will be reporting at check out. There was a burn hole in the comforter and no Kleenex in the room. We had stayed here one other time but seems things are not improving. Breakfast was simple but adequate. No orange juice again this year. But quiet and was exhausted so we slept

Leisure Partner

4/10

Poor

24 Nov 2023

Justyn

The room needed updating. Repairs were needed. Clean the walls and ceiling and in the places you don't normally clean. The sheets had stains and burn holes. The wash cloth was stained. The chair and ottoman was nasty.

Leisure Pet