Name: Holiday Inn Express and Suites Cuero
Address: 3371 N. Esplanade, Cuero, 77954, US

10/10

Exceptional

09 Jul 2026

Maria

Room was spacious and staff was very helpful. Enjoyed the breakfast.

Family

10/10

Exceptional

06 Jul 2026

Patricia

Best fresh brewed coffee ever! Room was Clean. Staff was attentive..

Partner

10/10

Exceptional

28 Jun 2026

Elizabeth

Our stay was Jun 10 – 12, 2026
From the manager to cleaning crew, all were very accommodating and, I observed, ready to help with any issues that arose or give you directions to places of interest. While trying to keep my step count up, I walked the halls and sidewalks. All areas were well maintained.

Breakfast was great. There was a wide assortment of foods to eat, trying to appeal to all guest wants. Coffee, tea and water are available 24 hours.

The only issue I had, and this was upon our leaving, a non-hotel service company was doing maintenance, possibly spraying shrubs and planters. She received a phone call and left the sprayer in the middle of sidewalk, area for handicap parking access, while she went under the hotel’s awning.

Family

10/10

Exceptional

13 Jun 2026

William

I was unhappy about the change from Slidell to Cuero. An extra hour ride in wrong direction of our trip. The more expensive costs of the stay. The hotel was great.

Family

4/10

Poor

14 Apr 2026

Rodrigo

I asked for a room and they gave me whatever they wanted and no option of refund. It’s like they are poor and they really need the money.

Self

10/10

Exceptional

27 Mar 2026

Karla

The breakfast was excellent—the pool, and everything else there, was great.

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Dale

Pool was great.

10/10

Exceptional

05 Mar 2026

Sheliah

Yes, The room was clean and the staff was friendly and courteous.

Family

6/10

Pleasant

13 Feb 2026

Alan

The lock for the room did not work well. The maid did not clean the room for 3 days. The air conditioner did not work well.

Business Self

10/10

Exceptional

03 Dec 2025

Stacy

As always we were treated well, our needs were met, and the staff are always very friendly and helpful.

Friends_and_family Family

10/10

Exceptional

12 Nov 2025

LESLIE

Good water pressure and hot water. Staff was very friendly and accommodating

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

Dale

The staff were helpful and kind. The pool was clean and refreshing, and the view from the window was beautiful.

Leisure Family

10/10

Exceptional

05 Sep 2025

cheryl

Great customer service

Staff was friendly and attentive. Everyone was helpful, friendly and accommodating.

Friends_and_family Family

6/10

Pleasant

31 Aug 2025

Verified traveler

Quero, TX. overnight stay

No ice machines were available for drinks in our room.
There were small (1\") roaches in our room.

Complimentary breakfast was a good perk.

Friends_and_family Family

6/10

Pleasant

14 Aug 2025

Verified traveler

Breakfast n cats

The bed was very comfortable. However, the breakfast was very disappointing. I raved about the food to the friends that also booked rooms and the pancake maker was not working, the biscuits were almost burnt, no bacon, and the gravy was dried up on the sides of pan. Also, as we pulled in the parking lot to ck in we counted 6 cats. When we returned at night we counted 12 cats roaming around.

Friends_and_family Family

4/10

Poor

11 Aug 2025

Albert

When I arrived to check in, no one was at the desk. Then when they looked up my reservation it had been canceled. The clerk was able to find my family a room. When we got up to our room the key card didn’t work and the clerk determined it was a battery issue and was going to fix it. As they’re fixing it we find that the room is already occupied!

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Maria

Great location area!

Leisure Family

10/10

Exceptional

20 Jun 2025

Crane

Great stay!

10/10

Exceptional

25 Apr 2025

Elizbaeth

The staff was absolutely amazing, they were so nice and helpful ❤️

Leisure Family_with_children

6/10

Pleasant

22 Apr 2025

Sharon Athans

This facility is warn. So the carpeting water pressure and lighting was poor.

Leisure Family

10/10

Exceptional

18 Apr 2025

Shelby

Good stay

10/10

Exceptional

18 Apr 2025

Robert

Excellent service

Partner

10/10

Exceptional

10 Mar 2025

Verified traveler

Great choice

Very clean and staff was very attentive and friendly.

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

Cash Money

Na

10/10

Exceptional

03 Mar 2025

Tammy

Worth the stay.

The room we stayed in was a great clean room. We had no issues and staff was extremely friendly and helpful. Breakfast was delicious. They actually had a small buffet! The beds were ok, just not as soft as i like. But i would definitely stay again.

Friends_and_family Family

6/10

Pleasant

02 Mar 2025

Theresa

Found bugs in our room!

Friends_and_family Family

2/10

Poor

21 Jan 2025

Bryan

I booked a room and 5 days prior to arrival got very sick. I tried to change my reservation and the hotel refused, took my money, and I didn't use the room. Now I'm healthy again, and going to Cuero, TX, but I'll be using a different hotel.

Business_and_leisure Partner

10/10

Exceptional

19 Jan 2025

Verified traveler

Staff was very kind and helpful. The hotel itself needs a bit of attention. But nice short weekend stay

Friends_and_family Family

10/10

Exceptional

17 Jan 2025

Mark

Good for an overnight , not an extended stay.

Leisure Partner

10/10

Exceptional

03 Jan 2025

Marshall

Every thing

Leisure Partner

10/10

Exceptional

27 Dec 2024

Chris

grest time

10/10

Exceptional

08 Dec 2024

Steven

Home from home

Nice place to stay and friendly staff

Partner

10/10

Exceptional

27 Nov 2024

Ernestine

Clean friendly staff breakfast good

Leisure

10/10

Exceptional

16 Nov 2024

Melissa

Perfect for what we needed. Nice and clean. Friendly staff.
Best option in Cuero.

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

Ron

Nice place

8/10

Excellent

01 Sep 2024

Verified traveler

Checking was easy. There was no tv remote in room so husband called desk & one was brought up. Tv kept going out so he called again & someone came up to check on it & maintenance guys phone was blowing up so we found out Internet was out in area. Bathroom floor was dirty & tub had a chip in floor. Husband pulled out ottoman and pile of dirt. On the positive room curtains kept room dark for our sleep ins, bed comfortable & a/c cold.

Friends_and_family Friends

10/10

Exceptional

12 Aug 2024

Jason

Summer was great!

Great stay. Summer at the front desk was awesome!

Friends_and_family Family

6/10

Pleasant

04 Aug 2024

Stacy

Not as good as most stays at this location!

We always stay at this location when we come to Cuero and it’s usually great! This time it wasn’t as good. There was something wrong with the bed and the soap/shampoo/conditioner holders were off the shower wall and setting on the back of the tub. The shampoo dispenser was broken. We still slept great and were able to shower. I didn’t report it until check out time. When I tried to tell someone, no one was at the desk so I took a card and called. I would have told them when we got there but didn’t want to be moved from the first floor.

Friends_and_family Family

10/10

Exceptional

21 Jul 2024

Donald

Kids out in the pool of employees who work there u supervised. Old furniture in the rooms.

Leisure Family

6/10

Pleasant

14 Jul 2024

ralph

The property seems fairly new and attractive. The windows on the 3rd floor and on which we stayed looked out on rural fields, very pleasant. The type of room we had reserved was not available when we checked in and when we checked out, there was no one to be found to check us out. The toilet paper in the room was the cheapest I have ever seen and almost unusable.

Leisure Partner

10/10

Exceptional

08 Jul 2024

Rick

Nice and quiet

Leisure

10/10

Exceptional

07 Jul 2024

carol

We we’re able to get in early.

Leisure Family

10/10

Exceptional

03 Jul 2024

Robert

Holiday Inn was amazingly clean. The staff was super friendly and helpful. We will definitely be going back!!!

Leisure Family

2/10

Poor

28 Jun 2024

Mayda

Room was dirty, trash sat 2 days outside my door, hallways smelled like mold, staff was not that friendly or welcoming. Was given the wrong room twice !!

Friends_and_family Family

8/10

Excellent

12 Jun 2024

John

Another day a different room

Had a good stay, had some extra requests of staff to which they cheerfully responded, My only issue with the stay was hallway noise into the room. A lot of young kids there just being kids ( which is fine ) but too much of their enthusiasm was heard in the rooms.

10/10

Exceptional

09 Jun 2024

Kimberly

Room was clean, water was hot, and breakfast was good! Staff was friendly.

Friends_and_family Family

4/10

Poor

08 Jun 2024

Dianne

There was not a room available for our reservation.

4/10

Poor

07 May 2024

Verified traveler

Big disappointment

We stayed at this hotel because our boys had a baseball tournament weekend in Cuero, TX. So the team all stayed here. I had booked 2 rooms for our family weeks before, like as soon as we knew we were signed up. Upon checking in we find out one room is upstairs the second is downstairs not together not even on the same floor. That was the first disappointment. Our view was a wooden fence, second and more disappointments. Phone’s & tv didn’t even work in the room. We had to go to the Lobby to watch our pay-per-view boxing match that many men who were drinking and didn’t even know got to view for free. We noticed a bad smell so we had to ask the clerk to remove the trash because it stunk where we were sitting. Breakfast wasn’t what it used to be. It lacked of closed pastries, it was unsanitary. Coffee was cold. No waffles or pancakes. It was sad. I only grabbed a piece of fruit to go. We bought breakfast elsewhere.
Parking lot was full of vultures pecking in the trash bin and sitting on a couple of cars that looked like they had been in an accident and had been parked there for sometime.
The only positive thing was the bed was comfortable.

Business Family

6/10

Pleasant

28 Apr 2024

Cristin

Property is in dire need of an update. No hair dryer in room; staff let me use another room’s wall hair dryer

Leisure Partner

6/10

Pleasant

02 Mar 2024

Catherine

Shower attachment would not stay in place resulting in the shower attachment falling multiple times and spraying water all over the bathroom.

First room we were given was not clean, beds not made, went back to front desk and was given a different type of room than what we booked.

Rust spots in tub looked like blood at first glance.

Towels were hung on the rail by the toilet. No towels should be anywhere a toilet that doesn't have a lid.

Went to breakfast at 8, burnt eggs, gravy was old and congealed, only 2 yogurts in the cooler and an open bottle of milk along with old looking, yellowed hard-boiled eggs. Pancake machine was not set up. NO ATTENDANT the entire time we were there for breakfast eating the little food that was left. Coffee empty when we went for a second cup. Very disappointing and unacceptable.

Business_and_leisure Family

10/10

Exceptional

10 Dec 2023

Edward

Very clean and friendly staff

Awesome place to stay ,close to all the places we wanted to see.

Partner

4/10

Poor

03 Nov 2023

Verified traveler

Checked us into a dirty room first. Loud children running up and down the second floor hollering. Foul Odor on first floor by the elevators smelled like poop sewage.

Friends_and_family Family

4/10

Poor

04 Jul 2023

Nicole

The pool was dirty. The property had trash all around it. We found a dirty sock in our room that wasn’t ours. My daughter was meant to sleep on the pull out sofa (family of 5) and she was told that they didn’t have any sheets for it. They gave her 2 comforters, one with a big hole in it. The front desk worker was awesome and so nice, even though the rest of the stay wasn’t great. The room itself was mostly clean and my family said the breakfast was decent. I wouldn’t stay here again, but it wasn’t the worst place I’ve stayed either.

Family

8/10

Excellent

18 Mar 2023

Verified traveler

Too much light coming in

Only complaint is the curtains don't close and too much light comes into the room and makes it difficult to sleep.

Friends_and_family Family

10/10

Exceptional

08 Dec 2022

Edward

Yes I will stay here again.

Weather was bad. Lots of mud carried into the hotel by oilfield workers. Surgical bootees should be provided for them at the front door as is done at other hotels.

Partner

8/10

Excellent

13 Nov 2022

Martina

Expected the quality of the property to equal the cost and was disappointed

Business_and_leisure Partner

6/10

Pleasant

31 Oct 2022

Elisabeth

There must have been some confusion and misunderstanding about the room assignment. We had a gentleman from the front desk call us at almost midnight after being at a wedding for hours to ask my name and essentially why I was not in the room across the hall. That was a front desk issue because when we initially checked in the room we were assigned to looked half lived in and we were moved. The front desk clerk never updated the computer system and I believe they attempted to check someone else into the room we moved into. Bad for business and it could cause some frustration with your guests.

Leisure Partner

2/10

Poor

05 Sep 2022

Tara

Terry is amazing and deserves to be placed in a much better location. That is the only good thing about this hotel. The blonde with glasses goes against any privacy policies and gave our room number out to unwanted guests that simply gave them our name. The privacy hang tag does nothing on the door because house keeping was in our room with no permission while our stuff was out everywhere. And to top it off the hotel charged us an additional $212 dollars and couldn't explain it. We aren't made of money. Even tho it's in pending it still deducts from our account and now we are inconvenienced. A sorry doesn't cut it at all.

Leisure Partner

10/10

Exceptional

28 Aug 2022

Kenneth

every thing was perfect. everyone was very kind and real professional specially the manager Paula.

Leisure Family

8/10

Excellent

22 Aug 2022

MADELINE

Like most lodging in Cuero; the carpets and some furniture is dirty from all of the oil field workers using the facilities. Double edged sword.

Business_and_leisure Family

10/10

Exceptional

25 Jul 2022

Spence

Very clean hotel! Nice working staff.

Leisure Friends

4/10

Poor

04 Jul 2022

Verified traveler

Upon checking in the hotel we paid for our stay. As we were leaving the next morning, we were asked to bring in our debit card a second time. When we asked why we were told she just needed to type in the information to ensure the booking goes through and we were told we were not going to be charged again. After checking my statement we were charged. It should not have been a second charge after we check out of a hotel. We are on a small trip with our 3 Children and don’t have a lot of money . Now we are out of $100 that we needed to finish our trip . I expect something to be done for this inconvenience as today is a holiday and I cannot retrieve my funds . So I am forced to figure out another way home .

Please call me as soon as the offices open.

Friends_and_family Family

8/10

Excellent

25 Apr 2022

Joseph

Nice new facility and excellent staff.

Leisure Family

6/10

Pleasant

09 Jan 2022

Adele

I booked an upgrade to our room. Instead I got no jet tub and received different answers in regards to the breakfast dining hours, which we missed 2 times

Leisure Partner

2/10

Poor

01 Jan 2022

Drew

Changed room 3 times. 1st room AC didn’t work. 2nd room Toilet didn’t flush. 3rd room tv didn’t work. Would not recommend staying here!!!!!!!!!

Business Partner

8/10

Excellent

23 Nov 2021

Verified traveler

Great Staff, Poor Housekeeping

The front desk people are super nice and helpful. Enjoyed my stay for the most part. I am a bit dissappointed in the housekeeping though. I stayed there 2 x in a month and both times, no soap left in the bathroom. Obvious they hadn't vacuumed in awhile and one day there was still hair all in the shower, so no one had cleaned it since last guest. Seems like they have gone down in that dept. They used to be very fastidious about housekeeping.

Business

2/10

Poor

08 Nov 2021

Armando

Booked for two nights. No hot water the first day. Brought it up to the attention of the staff. They said they would get it fixed. 2nd day no hot water. Spoke to the manager and she didn’t seem to care. Terrible

Leisure Family_with_children

10/10

Exceptional

19 Oct 2021

Annette

Na

Leisure Partner

10/10

Exceptional

08 Oct 2021

Robert

Great breakfast options. Clean.

Business Self

10/10

Exceptional

15 Sep 2021

Malik

Everything was as expected

Business

6/10

Pleasant

06 Sep 2021

Verified traveler

The room was quiet, no extra noises. The breakfast service was bad. There were no drinks of any kind, all the food items were gone. There were only crumbs, biscuits but no gravy in the crock pot, not even a spoonful of eggs. No one trying to fill it back up again. Will try a different motel next trip.

Partner

8/10

Excellent

09 Aug 2021

Jessica

Great room but the bathroom had a strange odor. Not sure if from floor drain. Pool and pool furniture need cleaning and repair

Friends_and_family Family

10/10

Exceptional

04 Aug 2021

Verified traveler

Nice