Name: Clarion Pointe Medford
Address: 1501 S Pacific Hwy, Medford, 97501, US

6/10

Pleasant

03 Aug 2026

Brenda

The lights in the room did not work the blow dryer did not work

The confortor on the bed had holes in it where your head goes

the elevator was slow

10/10

Exceptional

02 Aug 2026

Sarah

Maids were very helpful, and everything was very clean. And very much in order

6/10

Pleasant

02 Aug 2026

Kayla

They were great at check in for allowing us to check in early, and moving us when the maintenance team was in our original room.

Disadvantages or things that need improvement:
The breakfast needs updated. During our 3 days there was no yogurt, the sausage option is overcooked and the breakfast staff although nice, was impatient and was rushing everyone out long before advertised breakfast hours were over. It felt very unwelcoming and instead of enjoying our breakfast it felt we needed to leave.

There were no towels 2 days we asked for more. They may need to invest in more as a site so this isn’t happening during high traffic times.

The property seemed to have a high traffic of homeless (addicts) Almost every time we came and went they were either out front or trying to book rooms with cash etc. One of our mornings the manager scolded a Women for taking too much breakfast and feeding people whom were not staying at the property.

4/10

Poor

01 Aug 2026

Kathleen

I made my reservations two weeks in advance. I was detailed on number of room n beds needed. I stated I have a service dog. I had this set. I added a day a week ahead n was told that this would not be a problem. When we arrived they had overbooked. Not my problem I reserved my rooms 2 weeks in advance, no problem then. I was given a room with a king bed that had a hole in the middle of it like a swimming pool. The day manager told me that’s all he had n he was booked to capacity. Said he’d have maintenance take care of it. Nope left us in that room n no repairs to bed. We were booked for 4th floor with connecting rooms like I asked so I was close to my sister. Nope. The next morning after a terrible night I asked about another room. The night manager said there were no notes regarding the issue. I took her to the room and shared with her what the bed was like. She was shocked. Moved us to another room n she did let me know that there were two rooms we could have been moved too, but wasn’t. I will say the woman who took care of the dining area was fabulous n kept the area very clean. Won’t stay again n more than likely not use Expedia again.

8/10

Excellent

28 Jul 2026

William

We checked in late and had to be up early so we didn’t use the amenities. Our room was clean and the beds were comfortable. We did have a leak in the bathroom and the staff were quick to switch our room and were very accommodating. There was sufficient parking for the hotel.

6/10

Pleasant

25 Jul 2026

Caroline

The first night the shampoo container was empty. The lightbulb in the bathroom was out. The second day was still out. The soap is like the size of a nickel. I had a weird smell of the room like musty. The breakfast was OK.

10/10

Exceptional

24 Jul 2026

Lenetta

Wonderful staff, great beds, and nice hotel

Partner

8/10

Excellent

19 Jul 2026

Sam

1 light bulb was out in bathroom. I reserved a suite king room but was given a regular king room. Clarion showed me that they charged for regular king and that expedia paid for regular king. I was charged for suite king room by Expedia.

Family

8/10

Excellent

19 Jul 2026

Kornkanok

Staff were friendly. The bed are comfortable.

Friends_and_family Family

2/10

Poor

17 Jul 2026

Brigette

The rooms are seriously outdated. There were 3 of us in the suite and there was only one towel in the bathroom, 2 coffee pods, and the folding sofa bed had no sheets, pillows, nor blankets. The man at the front desk was rude and incompetent. The dog across the hall kept barking. To top it off, the entire first and second floors were inundated with eucalyptus fumes, triggering my asthma and allergies. It was horrible.

Family

4/10

Poor

13 Jul 2026

Cole

IMO… this hotel is not ready for prime time. Facility has trash piled up everywhere. Gross. Pool was green. Room was repaired/ remodeled by an amateur.

6/10

Pleasant

12 Jul 2026

Mary E

The property looks great until u get in the rooms. Broken and holes in lampshades, wifi sketchy, iPad, cell phones chargers in operable. Not enough outlets. Had to move furniture to access them, not enough towels and washcloths, bathroom dirty, Bedroom furniture dated and old. Place needs a remodel. We felt like we were in a Motel 6. Too much $$$ for what we got. Step it up Clarion. You have lots of competition.
😐

Partner

8/10

Excellent

11 Jul 2026

Hilde

Staff were very helpful at the front desk. Our room was not the cleanest it could have been. A near empty cup was left on the night stand and someone left a pair of shorts in the drawers. More attention could have been paid. But the breakfast place was clean and again - front desk staff was very nice and helpful.

Family

10/10

Exceptional

10 Jul 2026

Tom

Enjoyed my stay. Would go back

Family

10/10

Exceptional

10 Jul 2026

Diane

Our stay was very exceptionally good! Thanks:)

Partner

10/10

Exceptional

08 Jul 2026

Sarah

Everything was wonderful

Partner

6/10

Pleasant

07 Jul 2026

Adam

Staff was friendly. Breakfast was just ok. Wished the room had blackout curtains.

Friends_and_family Family

10/10

Exceptional

07 Jul 2026

Sarah

Everything was wonderful

Partner

2/10

Poor

06 Jul 2026

Anna Maria

Checked in two a two bed room and only one bed was made desk clerk handed me sheets and pillow cases for me to make up the bed.Bathtub filled with water while taking shower..slow to empty..very disappointing.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Svitlana

Stayed for a single night with my boyfriend, was good overall! Beds are on the firmer side, pool + hot tub was refreshing, but the walls aren't too soundproof and we had the luxury of having some party people doing 4th of July festivities all night next door to us so 50% sleep was an added bonus haha.

Partner

8/10

Excellent

06 Jul 2026

Karin

Easy in and out, nice selection of quick meals and snacks in lobby, clean and friendly

10/10

Exceptional

06 Jul 2026

Shyam

Smooth checkin and everything fell in to place from there onwards in our short one night stay at Clarion Pointe hotel. The staff were super nice and helpful. Very conveniently located along the main road and to all amenities. Nice and early breakfast for a great start of the day.
Thanks Clarion Pointe hotel for making our stay memorable!

Partner

10/10

Exceptional

05 Jul 2026

Robert

Everything was excellent!

Partner

10/10

Exceptional

04 Jul 2026

JUDE

Very close to the Walmart, and a ton of restaurants.
Staff were very helpful and responsive.

Self

8/10

Excellent

04 Jul 2026

Jenny

Beautiful mural on the bedroom wall. Comfortable beds, very clean!

Family

10/10

Exceptional

04 Jul 2026

Mark

Nice for the price.

Business

10/10

Exceptional

01 Jul 2026

Denise

The room was very clean and the staff were helpful. The breakfast not worth the time. Other than that, we will be back if we need another hotel in the area.

Partner

8/10

Excellent

29 Jun 2026

Sherrill

They had a very good full breakfast with lots of variety.

Family_with_children

10/10

Exceptional

29 Jun 2026

Denise

I enjoyed the whole stay beginning to end all was well

10/10

Exceptional

29 Jun 2026

jessica

I was treated with respect and every one was super helpful and slept like a baby

Self

8/10

Excellent

28 Jun 2026

Inderjit

Breakfast

Family_with_children

8/10

Excellent

27 Jun 2026

Kenny

Older property, friendly staff, older but clean room, key card that didn't work, pool, small workout room, small breakfast, slow elevator, seems like a lot of kids come here for baseball tournaments.

Friends_and_family Family

10/10

Exceptional

25 Jun 2026

Suzanne

Clean room and helpful staff.

8/10

Excellent

25 Jun 2026

Cheryl

The staff was friendly and helpful.
The room itself was clean and comfortable.
But the tiny complementary bottle of lotion had been used and half gone. The shampoo and conditioner dispensers were dirty and slimy. A friend was in the next room and said they didn't even get any lotion and their shampoo dispenser was completely out of shampoo. More attention needs to be made to the bathroom.
They were great and friendly with my dog.
The breakfast was tasty and filling. The breakfast area was clean and tidy.
Overall it was comfortable and welcoming. But they really need to pay more attention to the bathroom amenities.

Friends

6/10

Pleasant

25 Jun 2026

Monica

Was not impressed by the hotel… although the room was clean it didn’t look like it was maintained well. Will probably not stay here again.

Friends_and_family Family

6/10

Pleasant

25 Jun 2026

Suzanne

Disappointed that they ran out of food at breakfast. Don't arrive in the last 30 minutes.
Bed wasn't that comfortable either. I felt every move my husband made. Both room keys stopped working on the 2nd day.

Partner

10/10

Exceptional

21 Jun 2026

BRITTANY

If there is one thing I enjoyed more during my stay. It was the shower head water pressure.

Family_with_children

10/10

Exceptional

18 Jun 2026

Autumn

Wonderful stay, room was clean, staff was super friendly. I will definitely stay here again when I visit the Rogue Valley next time.

Self

8/10

Excellent

18 Jun 2026

Antonio

Stuff were great, food was good and overall it was a good experience

Partner

10/10

Exceptional

17 Jun 2026

Peter

Nice clean motel. Good breakfast

Friends_and_family Friends

8/10

Excellent

16 Jun 2026

Jane

Nice breakfast. Lowest toilets...hope the knees are good.

Self

2/10

Poor

10 Jun 2026

Theresa

Our stay at the Clarion was disappointing.

The first room had several issues. The refrigerator was not working, and water from the freezer had leaked throughout the refrigerator compartment. The on/off control knob for the refrigerator was missing. The window tracks were dirty and appeared to contain black mold. While soap, lotion, and hair conditioner were provided, there was no shampoo available. The tissue box was also dirty and looked unclean.

The staff moved us to a different room, an upgraded king suite. While the room itself would have been very nice, it had similar housekeeping issues. Once again, there were no tissues in the tissue box, there was an excessive amount of conditioner provided but no shampoo and there was trash left on the bathroom floor.

I reported these concerns to the manager when we checked out. He apologized for the inconvenience and explained that the owner had chosen not to replenish certain supplies. As an example, he mentioned that the juice machine was out of service because replacement juice cartridges had not been purchased.

While the staff was courteous and attempted to address our concerns, the overall condition of the rooms and the lack of basic supplies were disappointing.

Partner

8/10

Excellent

08 Jun 2026

Michael

not crazy about location

Family_with_children

8/10

Excellent

07 Jun 2026

Roseann

Not sure if bathtub was stained or just dirty, but a good scrubbing with comet would help either way. Otherwise sheets, towels etc were clean, had great water pressure and plenty of hot water. Seems the new normal is that they only clean the rooms when requested but the cost of rooms is still going up. Again, paying more for less like everything in the world these days. Overall nice place room fridge did not work.

Partner

8/10

Excellent

07 Jun 2026

Paula

they didn't charge me the Expedia price!
Contacted them and they sent the list of the price it should have been!

Family

8/10

Excellent

06 Jun 2026

Wayne

Clean, decent gym, friendly staff, decent breakfast and close to highways.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Charlotte L

Brittany, the night clerk, was AMAZINGLY helpful and helped fix a planning error on my part that could have been a disaster. The hotel was really nice and I really enjoyed the hot tub. They have a good continental breakfast with sausage, eggs, curate fries and waffles as hot options.

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Angela

Very dated. Beds are horrible

Friends

10/10

Exceptional

25 May 2026

Kathryn

Angela was amazing at breakfast! She was so happy and in a great mood! She checked in on everyone and made sure all the items were stocked.

Family_with_children

10/10

Exceptional

23 May 2026

Emily

The stay was amazing, way above expectations. Room was clean and spacious, staff was friendly and present, plenty of grass outside for your dogs to do their business. Fantastic hotel, equivalent to a stay at a Hilton.

Family

10/10

Exceptional

17 May 2026

Maureen

The room was clean. The bed was comfortable. The staff was great, especially the lady who took care of the breakfast area. She was on top of everything, and made sure to greet every guest with a warm smile. Give that hard working woman a raise!

Self

10/10

Exceptional

13 May 2026

Kristina

A-ok. Room clean, staff helpful and knowledgeable. Breakfast was nice.
AC good.

Friends_and_family Family

10/10

Exceptional

11 May 2026

Teri

It was great

2/10

Poor

10 May 2026

sabrina

The bathtub was dirty and so were the mirrors
Staff was rude except the manager
After I checked in, they tried to check me out and check somebody else into my room and allowed them to go into my room while my personal belongings were already in that room and so I couldn’t get back into my room. Had to go get new keys and they told me I checked out myself, which was a complete lie and now they’re trying to double charge me because they checked me in twice

Family_with_children

8/10

Excellent

05 May 2026

Troy

I

6/10

Pleasant

03 May 2026

Paulina

We were on the first floor. The window was left opened and anyone could've gotten in or out. There was a noise that sounded like a motor running all night long! it was terribly annoying and we barely got any sleep.

Family_with_children

8/10

Excellent

26 Apr 2026

Charles

The room was comfortable and roomie. I feel petty complaining about the shower. The water pressure was good and it had good temperature, but the showerhead was lower than my head and I am not a tall person. They could put a S shape tube to rectify that problem. Breakfast is just Soso.

Self

10/10

Exceptional

26 Apr 2026

Kyle

Awesome

8/10

Excellent

24 Apr 2026

Carolyn

They did not clean my room but once in a 7 night stay. The breakfast is ok, waffles, sausage and eggs, cereals and toast or bagels

Self

8/10

Excellent

22 Apr 2026

david

Property was older but kept up decently. There was a creaking coming from the fridge cabinet and I had to get out of bed at 3am to turn on the air conditioner to get that noise to be drowned out. It was an intermittent noise, probably from the age of the fridge, and only happened every 7-10 seconds.
Breakfast was okay, the potatoes were soggy and not tasty, but the egg and sausage was ok. Everything else there was just ok.

The room was not bad, just dated, like the property. Had a decent nights sleep after a long day of traveling.
Mo

10/10

Exceptional

13 Apr 2026

Anna

Breakfast was good and plenty.
Hot food was hot and fruit was fresh.

Friends_and_family Family

2/10

Poor

12 Apr 2026

Vincent

There was mold and feces in the bathroom in the first room they moved us to another room and that room had mold in the bathroom as well and we ended up having to leave because of the lack of cleanliness

8/10

Excellent

10 Apr 2026

Terry

The only things that were not so great was the noisy air conditioner and limited hot offerings for breakfast.

Friends_and_family Family

10/10

Exceptional

09 Apr 2026

Kevin

We stopped at three other places on our road to and from LA and this was the best. The sink was in the bathroom where it belongs, the beds were great, staff were excellent. It was the night of rest that I needed after a long day of driving.

6/10

Pleasant

09 Apr 2026

Cindi

Clean room

Partner

4/10

Poor

04 Apr 2026

Cassie

The pool and hot tub were cold, they ran out of hot water every morning for showers. Bug infestation when a cookie was left out.

Family_with_children

8/10

Excellent

02 Apr 2026

Sharon

Room was clean. Older look and feel. Update of decor would be nice.

Self

2/10

Poor

29 Mar 2026

Tiffany

It was dirty, mold growing in a water damaged bathroom that was not properly repaired. There was something dripping from the ceiling with a bucket to catch the water! Terrible !

6/10

Pleasant

29 Mar 2026

Lisa

It was overall alright. The pool was cold, colder than at other hotels. The hot tub was not hot, it was warm. They didn't have enough pool towels for all the guests. The breakfast was ok, there wasn't enough seating for everyone so some guests were standing to eat. There wasn't enough hot water for showers in the morning. The room was pretty good, but the bathroom had some staining on the ceiling, possibly some mold. The water pressure was good. It's a good place in a pinch, but I would stay elsewhere if I come through Medford again.

Family_with_children

6/10

Pleasant

23 Mar 2026

Michelle

Staff was very nice. Room was okay. The hair dryer didn’t work, closet door was off the rail and the microwave was missing the plate inside it. Breakfast was good

10/10

Exceptional

21 Mar 2026

Sandra

Was a little difficult to find using my phones nav system. Once I found it the stay was great

Self

10/10

Exceptional

19 Mar 2026

Jakob

Everything was very clean, the front desk staff was excellent, and I had an overall positive experience

Partner

4/10

Poor

17 Mar 2026

Brayan

Dirty mold in room

8/10

Excellent

17 Mar 2026

Hal

Check in was slow. Room was clean and comfortable.

Friends_and_family Family

6/10

Pleasant

11 Mar 2026

Mary

We did not use the laundry facilities.

Partner

6/10

Pleasant

10 Mar 2026

Madison

.

6/10

Pleasant

10 Mar 2026

Briana

Lamp shades were torn and it was kinda run down but didn’t smell or anything and decent breakfast. Good tip is top two floors are pet free

6/10

Pleasant

09 Mar 2026

Sue

Room had stained carpet, flickering lights, stain on bedding, old dirty and marred trim in bath. Excellent hot water and pressure in the shower.
Breakfast food quality was poor. Breakfast service was excellent.

Pet

10/10

Exceptional

07 Mar 2026

Sarah

Very clean and comfy beds! Jimmie is helpful and the lady that does breakfast is very hardworking!!! Stayed here many times and it's my go to when in Medford. Price is very good for what you get!

10/10

Exceptional

05 Mar 2026

Brenda

Front desk staff were amazing. Travelling solo with a packed motorcycle and staff was super accommodating to ensure the security of my bike and belongings allowing me to get a much needed sleep. Room was clean. Breakfast was good.

Self

8/10

Excellent

04 Mar 2026

Destiny

We loved the hot tub and pool. The room was clean and nice. So was the bathroom.

Friends_and_family Family

8/10

Excellent

25 Feb 2026

Nicholas

Nice room. Good water pressure in the shower

Self

2/10

Poor

16 Feb 2026

AMIR REZA

Dirty room, looks like management donot check the rooms prior to check in for guests

Leisure Family

8/10

Excellent

15 Feb 2026

Carrie

Nice staff and clean facilities and room. There is some visible wear and tear in places. Cracks in the shower tile, chipped paint, dings in the furniture. Nothing major but more cosmetic.

Friends_and_family Family

8/10

Excellent

12 Feb 2026

Cori

Dirty sock in the room and some crumbs on the night stand. Tissue box empty in the bathroom and the shower was lukewarm. We didn't complain as we were only staying one night and it was an emergency trip. The rest of the hotel was clean and service was great at check in.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Raylene

Room was clean and sanitary. Friendly staff. Breakfast was wonderful. Pre.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Jeanne

Staff was very helpful.

8/10

Excellent

29 Jan 2026

Rebecca

Clean room. Comfortable bed with cozy blankets. Filling breakfast.

Partner

10/10

Exceptional

27 Jan 2026

Phillip

That was third time that I stayed there. And I've always had a good experience. Staff at the front desk was excellent very professional very common dating. Would stay there the next trip also

6/10

Pleasant

26 Jan 2026

Cassie

Fitness center was usable. Pool and hot tub were good. Breakfast good. Room was clean. Mattresses seem new and very comfortable! HOWEVER, none of the channels worked in our room except for religious channels, news ( political), and sports! We couldn’t watch shows, movies, cartoons, etc. Same issue in fitness center. Multi million dollar company can’t get the satellite to work properly?? The lamp in our room was broken and didn’t stand straight. It fell and hit our son in the head. The water foundation in the fitness center stopped working. There were no towels and the sanitation wipes and hand sanitizer were both EMPTY! Our shower was decent, but again, the shampoo and conditioner wall mounts were empty. The electrical outlet between the beds didn’t work. Very disappointing

10/10

Exceptional

26 Jan 2026

NICOLE

It was nice and just enough floors. Easy to get around and everyone was friendly and always willing to help us out.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Robert

FRIENDLY STAFF

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

JACKIE Lane

Had a great night stay.

10/10

Exceptional

24 Jan 2026

Jennifer

Everything was perfect

Partner

10/10

Exceptional

23 Jan 2026

Jennifer

Clean and comfortable room. Very helpful staff

Partner

8/10

Excellent

23 Jan 2026

Duane

At 8:40 no hot food, all gone and there were 5 of us waiting. We told the lady that was supposed to be dealing with it and she just disappeared. At exactly 9:00 she miraculously appeared to clean up. The milk was gone Coffee was empty, muffins were stale.

6/10

Pleasant

22 Jan 2026

Peter

Dated for the price

Self

10/10

Exceptional

18 Jan 2026

Terrie

The new manager Terra was wonderful.

Leisure Self

8/10

Excellent

15 Jan 2026

Susan

Friendly helpful staff, limited breakfast, located next to a Walmart

Business Partner

10/10

Exceptional

11 Jan 2026

Jesse

Room was clean and comfortable. Kinda outdated and drab very dim lighting. Staff was very friendly, beds were excellent. Breakfast was decent with pleanty of options.

Leisure Family